Find cheap flights from Taipei to Auckland

Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"

Pros: "crewe were excellent"
Cons: "nothing !"

Pros: "The crew was professional and super friendly."
Cons: "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."

Pros: "The crew is awesome. They’re so polite and helpful."
Cons: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."

Pros: "ANA flights are always well run and good enough."
Cons: "Their iphone applications could be smoother and more functional."

Pros: "Comfort as usual"
Cons: "No idea"

Pros: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Cons: "Bigger seat, but compared to other experiences it was very good."

Pros: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Cons: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."

Cons: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Cons: "If flight wasn’t delayed."

Pros: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Cons: "Not much"

Pros: "Service, crew, punctuality, plane, seats"
Cons: "Food, cold coffee and tea."

Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Pros: "Crew - excellent service orientation"
Cons: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"

Cons: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"

Pros: "The service was exceptional"

Pros: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Cons: "Movies and musics more variables from all over the world."

Pros: "ANA is always efficient and polite."
Cons: "Just drinks no snacks on this flight"

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Pros: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Cons: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pros: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Cons: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."

Pros: "Typical ANA quality as always."
Cons: "Nothing in particular."

Pros: "The service...the food...the entertainmrnt....tq tq tq"

Pros: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Cons: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."

Pros: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Cons: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."

Pros: "Excellent legroom. Very polite staff."
Cons: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Pros: "Food"
Cons: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."

Pros: "Very efficient"
Cons: "Food was not good"

Cons: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Pros: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Cons: "In flight meal could be improved"

Pros: "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
Cons: "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."

Cons: "Salad and fruit came Frozen"

Pros: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

Pros: "didnt make it to tokoyo"

Pros: "Food and Sitting Space"
Cons: "Nothing"

Pros: "Food"
Cons: "Sitting space"

Pros: "Shortest duration"

Pros: "Staff are super kind."
Cons: "---"

Cons: "I'm still stuck in LAX"

Pros: "Everything was fine"
Cons: "The seats hurt my butt"

Pros: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Cons: "Can't think of one thing."

Pros: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Cons: "The entertaiment film needs more variety..."

Pros: "attendents were very friendly and very accommodating."

Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"

Pros: "Pleasant stewardesses"
Cons: "Expensive lunches, no entertainment unless you pay"

Pros: "Not much"
Cons: "The seat I had booked and was confirrmed was not available, double booked."

Cons: "I was turned away at the gate and was unable to board the plane. It was an awful experience!"

Pros: "The seat is very comfortable And the crew is very nice and helpful"
Cons: "The checking service in Taiwan And the manager’s Attitude toward Crisis handling"

Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."

Cons: "The snack were very simple. They don't communicate properly all the different snack options."

Pros: "The crew was great. Really friendly, we got skycouch and it was really comfortable"
Cons: "Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces."

Pros: "The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!"

Pros: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Cons: "Nothing. The flight was efficiently run and seats comfortable."

Pros: "Crew were great!"

Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."

Cons: "Nothing"

Pros: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Cons: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."

Pros: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."

Pros: "Friendly crew"
Cons: "Crumbs still on my seat when I boarded"

Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."

Pros: "Short flight. No problems."
Cons: "Nothing"

Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."

Pros: "Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far."

Pros: "Flying on the plane with mighty KORU on the tail always gives me a buzz"
Cons: "Better meal as the meat dish was a bit cold when it arrived."

Pros: "A whole season of New Girl!"
Cons: "Was very crammed."

Cons: "Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal."

Cons: "No enough blankets when feeling cold"

Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."

Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."

Pros: "The staff was very helpful"
Cons: "None"

Cons: "The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking."

Cons: "Crew was so busy that they kept overlooking my husband and I when doing the rounds of everything, We felt like we were singled out to be ignored, even though we paid for Premium Economy. Our flight was delayed for more than an hour. Food was barely ok even though we had been on Air NZ Premium economy 4 times now, was sorely disappointed with the food provided."

Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."

Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"

Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"

Pros: "I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage..."
Cons: "I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again"

Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"

Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."

Pros: "Service was very good despite our one hour delay! Everyone was appropriately apologetic though."
Cons: "Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections."

Pros: "Great flight with wonderful service."

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Pros: "arrived early at destination ground crew helpful with seating"

Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."

Pros: "Very smooth, uneventful flight, perfect, in other words"

Pros: "Service"
Cons: "More leg space should be given to who have height to6”1’ or so."

Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"

Pros: "Crew were friendly"
Cons: "Vegetarian options were all very similar. Over a 32 hour flight time I was provided with beans for breakfast/lunch and dinner. I would have preferrred more variety. Also being seated between two others was quiet uncomfortable for a long journey flight."

Pros: "The crew were very pleasant and the meal was delicious. The flight was really smooth and most comfortable. Not quite the same leg room as the e dreamer."

Pros: "nil"
Cons: "nil"

Pros: "Excellent gluten free meal offered! I appreciate the extra effort with providing a gf bun and muffin with most meals!"

Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."

Pros: "the fare is so cheap ,service is excellent"

Pros: "Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks"
Cons: "No free movies"

Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"

Cons: "Crew forgot to serve us our meal."

Pros: "Late departure but kept informed. Food good."

Pros: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Cons: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."

Pros: "Crew amazing."
Cons: "Food variety should be increased."

Cons: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."

Pros: "The crew was amazing and the food was great too!"

Pros: "the noodle snack and food was good"
Cons: "more leg room would be nice on a long flight"

Cons: "Delayed too much except that, everything was good"

Pros: "When do you need help they always happy Helping"
Cons: "The best"

Pros: "None"
Cons: "All services throughout the process need to be improved from the ground to on board"

Pros: "crew was excellent"
Cons: "seat was better this flight."

Pros: "Comfortable seats in Premium Economy."
Cons: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Pros: "Very good"
Cons: "Very good"

Pros: "Delay"
Cons: "Don't delay"

Pros: "nothing"
Cons: "3 hours delay for a flight of 1 h 45 min"

Cons: "Seat was very uncomfortably"

Pros: "everything"
Cons: "nothing"

Cons: "About cabin crew for for more smile"

Pros: "Conformt ,enjoy and on time"

Cons: "Docking at an air bridge rather than taking a bus"

Pros: "seats are comfortable"
Cons: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Pros: "Standard of the flight was good"
Cons: "Cabin personal was unengaged rude and everything than helpful"

Cons: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"

Cons: "flight always late as usual"

Pros: "miracle fight landed on time"
Cons: "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"

Cons: "short hall business class not comfortable - flight delayed as usual"

Cons: "delayed as usual"

Cons: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"

Pros: "Crew was amazing and diligent !"
Cons: "Food could have been better with some more options available onboard!"

Pros: "The crew was hard working, food was ok"
Cons: "Line up for boarding as well as storaging of our carry-on could have been managed better"

Pros: "Yup all gud"
Cons: "All gud"

Cons: "The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up"

Pros: "The crew was readily available and was able to assist with everything needed"
Cons: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."

Pros: "The crew was so polite and kind!"
Cons: "I had no problems"

Pros: "very friendly staff"
Cons: "seats could be more comfortable for long flights, better food choice"

Pros: "Friendly staff and very accomodating"
Cons: "Did not enjoy the food choice, tv needed repairs"

Pros: "Really good flight, no complaints here. Friendly and efficient staff."

Cons: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."

Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Pros: "Smooth boarding"
Cons: "Air hostess did not offer hot drinks"

Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Pros: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Cons: "The food on Cathay still has not improved compared to other airlines'"

Pros: "Arrival in time"
Cons: "Everything was good"

Pros: "Everything but the seat"
Cons: "Seat configuration is not worthy of CP business class. It’s the old 777-200, either retire the plane - that would be a shame, or upgrade the seats"

Cons: "The crew service very lack"

Pros: "Inflight entertainment was excellent! Staff were very attentive."
Cons: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"

Cons: "The stopover in Hong Kong was longer than I would have liked."

Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Pros: "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
Cons: "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."

Pros: "We got to our destination"
Cons: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"

Cons: "The flight was cancelled new departure time is 7:20am"

Pros: "Seat uncomfortable, filthy restroom, disgusting smell and had not been clean, hand soap no refill, overall bad service."

Pros: "great service in business class"
Cons: "food selection could have been more westernized!"

Cons: "So hot on the plane and cramped."

Pros: "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
Cons: "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."

Pros: "Tickets were super cheap."
Cons: "Transfer at Nanjing is horrible. There is no transfer hall so connecting passengers have their passports confiscated and are locked in a room like criminals for HOURS. People were crying, others did not understand what was happening and they were panicking. It was a truly awful experience!"

Pros: "Plane was okay/good. Crew was good."
Cons: "Food"

Pros: "Plane was good (Economy class)"
Cons: "Food"

Pros: "Seat was great"
Cons: "Food was horrible, can be better"

Pros: "OK"
Cons: "Ground service staff (not individual) in PVG showed poker face to customers not only to me."

Cons: "MU ground service in PVG was fair during check in, it was not as polite as in HK."

Pros: "Seats are comfortable."
Cons: "Check in agents could have been more professional"

Pros: "I hated the airline!"
Cons: "The food was terrible and the staff was not nice at all. Worst airline."

Cons: "Awful. No eng speaking staff. No check in line mamaged."

Pros: "The airport transfer for boarding transfers. There was no assistance for those who have transfer flights in the stop over in shanghai"
Cons: "Pls provide assistance for those who have transfer flights. Like which gate they are going to transfer. I had to ask around where my gate was since it was not indicated in the ticket. I would save time if there was assistance feom the crew."

Pros: "Left on time."
Cons: "Food very unappetising. Poor movie selection"

Pros: "Punctual"
Cons: "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"

Pros: "It was cheap but I would not do it again"
Cons: "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"

Pros: "nice service"
Cons: "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"

Pros: "clean cabin, nice service, smooth connection"
Cons: "some of the crew didn't understand English very well, not much movie choice on board"

Pros: "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
Cons: "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"

Pros: "Short layover, very good price."
Cons: "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"

Pros: "Not sure"
Cons: "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."

Cons: "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."

Pros: "the crew were fantastic thank you"

Pros: "Personal, comfortable, easy"
Cons: "The breakfast pack was ok but the scroll thingy was dry and not very nice!"

Cons: "The check in experience was awful. We have a layover in shangai and found out we have store our bag in a pay locker. He almost didn’t let my friend on as she had 8 clean pages on her passport but none of them were clean on Front and Back side. He said Indonesia would not let her. That was untrue. And we were in business class no less."

Pros: "The staff was excellent and nice . Looking after everybody same"

Pros: "same as before Staff excellent and nice with everybody"
Cons: "the foods"

Pros: "Clean, comfortable and ahead ov time"
Cons: "Nothing"

Pros: "good selection of movies"
Cons: "food"

Pros: "Good selection of movies"
Cons: "The food were not fresh and ill prepared"

Pros: "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
Cons: "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."

Pros: "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."

Cons: "I was not able to board the flight in Laos. I had a visa for Shanghai which was my final destination but the airline would not let me fly through Kunming without a transit visa. The staff was very rude and would not listen to me. They just kept saying I could not board the flight. They would not help me to change or re-book a flight and was fine to leave me stranded in Laos. The airport did not have wifi or any resources. I had to please to pay a kiosk to use their wifi so that I could rebook my flight through another transit province. It was a horrible experience and left me out a few hundred dollars."

Pros: "Their flight attendants were kind and the flight was on time"
Cons: "The plane was uncomfortable. The real downer was that somehow they lost a whole cartload of bags for a while, perhaps took them to a different carousel or something, so many of the bags from our flight didn't make it out until probably more than an hour after we had landed."

Pros: "The crew did a top notch job which made the flight enjoyable. They walked around often to make sure everyone stayed hydrated."
Cons: "The seats weren't the most comfortable and the food was normal flight food."

Pros: "The staff was friendly and polite. There was movies, TV shows, etc to watch. The food was decent for airline food."
Cons: "2 days of delays and unorganized at times"

Pros: "Staff very friendly"
Cons: "Choice of food. Very limited for business class. Movie selection very limited also."

Cons: "The food!"

Pros: "Food, service on board"
Cons: "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."

Pros: "the pleasantries"
Cons: "the unpleasantries"

Cons: "The staff was not helpful and unfriendly. Food was horrible and no options. We payed for extra leg space and it turned out it was not the case and we had no option in flight to buy space , furthermore would had cost 2 time more then any other airline. Entertainment was mediocre. Very high fees to change a flight. We will not fly with this company again, and do not recommend unless stress is what you looking for."

Pros: "The whole process was smooth. And although I missed/didn’t recall the halal food option when booking the tickets online, the crew member was able to advise fast and make swift adjustment!"
Cons: "There’s no earphone provided onboard, and entertainment thus was lacking! Also, there should be more varieties of newspapers provided!"

Pros: "Friendly staff"
Cons: "All was good."

Cons: "Flight delayed, ran out of beer, cut entertainment off way to early"

Pros: "Good space, pillow, blanket, food"
Cons: "More English movie options"

Pros: "Professional and quick boarding"

Pros: "Complimentary in flight wifi"
Cons: "Couldn’t use iPhones... even on airplane mode"

Pros: "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
Cons: "There was only one meal, not very special."

Pros: "All the seats weren’t sold out so I was able to sit by my friend and we had an extra seat between us. That was the only reason we had any semblance of comfort in our seats. Entertainment on the screens is pretty good. The staff was better in this flight than on my way to Thailand."
Cons: "There was turbulence for probably the first 4-6 hours of the flight and frequently throughout the flight after that. There was no real explanation whatsoever and no communication about how long it would last. The pilot in fact didn’t communicate with us at all on any of my China Eastern Airlines flights. The seats were pretty cramped. I’m not a vegetarian, but no vegetarian options for food on any of my flights. The boarding process outside the US is also a cluster, and delayed as you’re crammed into a room waiting for a bus to take you to the plane. And if you are going out of Phuket Airport, prepare to not be able to check into until 2 hours before your flight, so you’ll be fighting for seats, outlets and space with thousands of other people. We had to spend 8 hours doing this before a 3 am flight."