They let me board first because I'm a cancer patient & 75 years old. That was greatly helpful.
Pros: "Crew was grest and helpful"
Cons: "Seats on 777 are not padded very well for a 14 hour flight"
Pros: "The crew were superb and the bathrooms were regularly cleant"
Pros: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Cons: "Would have loved more current US tv shows to choose from."
Cons: "if the music list is great with latest songs.. charging of phone took so long to be charged"
Pros: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Cons: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Pros: "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
Cons: "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
Pros: "It seemed noise free but I think that’s because they turned all the lights off as if night time. The flight attendants were helpful when asked and friendly"
Cons: "The 1st 6 hours I had to keep calling for water as no one came around. More movie options."
Pros: "Boarding services"
Cons: "On-line cellphone app interface in mandarin version could be better."
Pros: "Great service and a very friendly crew."
Cons: "The food was ok, average and nothing special."
Pros: "Great leg room even for tall person. Food is good and there's enough choices."
Pros: "The staff was extremely helpful, including bumping up our seats to the front of the plane."
Cons: "The plane was old and cramped. I was dying in there."
Pros: "Everything was great"
Pros: "Very clean and polite flight crew."
Cons: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Pros: "The toilet is not really good.It Is smelly"
Cons: "Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line."
Cons: "I would have given a 5 Stars for comfort if the cabin temperature is at least cooler not dry. Please please look into it."
Pros: "the movie selection"
Cons: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"
Cons: "Flight was a total of 1 hour - 20 minutes late to Seoul, thus causing my wife and I to run to make our connection to NYC."
Pros: "The food was very delicious on this trip. I had the seafood dish. Very tasty."
Cons: "The movie selection wasn't that good. I was hoping to see the latest Star Wars movie."
Pros: "Once we were on board. the service was good"
Cons: "The flight was delayed 24hrs which is not the fault of Korean airlines however Boarding was so disorgainsed with no information on the process, almost no priority boarding. We were told that people with boarding passes of the original flight date had to wait for more recent passes. This led many to think that they would be kicked off the flight after waiting 24hrs. Once we did finally board we found that they had made a mistake and had to deboard a passenger resulting in an extra hour delay"
Cons: "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
Pros: "Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy."
Pros: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Cons: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Pros: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Pros: "The food was delicious. Stewardesses awesome."
Cons: "Ths length of the flight, but that is normal."
Pros: "I had a safe flight"
Cons: "The food selection was awful,and the crew was rude about altering if you didn't like what was available"
Pros: "Had a fantastic time, it exceeded my expectations."
Pros: "The food was good"
Cons: "I was shocked there wasn't any wifi on board"
Pros: "Crew is rather polite and courteous."
Cons: "On-board entertainment system wasn't working until 5min into the air."
Pros: "I liked everything!"
Pros: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Cons: "I had to wake up so person behind me could eat."
Pros: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
Cons: "Other passengers, but KA can't control that."
Pros: "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
Cons: "The food was not the best in my opinion, but it was hot."
Pros: "Flight attendants are awesome."
Cons: "The guy next to me was very drunk. He scared me a little bit."
Pros: "Great service overall . Crew was very nice."
Cons: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Cons: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Pros: "Nice crew, food and service"
Pros: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Cons: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight"
Pros: "I've flown all over the world and it literally was the best flight I've ever had."
Pros: "The food, available movies, and crew were all very good. The crew did a wonderful job."
Cons: "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."
Pros: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Pros: "Boarding was smooth. Seats weren't too bad. Decent selection of movies, but have had better. USB plug at every seat. Ordered vegetarian meal but didn't arrive."
Cons: "They didn't have my vegetarian meal that I ordered so was pretty hungry."
Pros: "Service was nice and speedy"
Cons: "Seat was stiff"
Pros: "Service counter check in was very helpful"
Pros: "The beautiful and friendly air syewardess."
Cons: "Not comfortable sitting on the cramped seat."
Pros: "Since this was a connecting flight it was decent turbulence was more felt."
Pros: "Nice people, great food and service, no issues."
Pros: "Good food, friendly staff, great service"
Cons: "The seats could be bigger"
Pros: "It is a very good airline. Friendly stuff, good food and most important, have space for the legs. If prices will be cheap, hope to fly with them again too."
Cons: "Was a bit late for deporting, but only around 20 minutes."
Cons: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Pros: "Crew was very friendly and the service was reasonably good."
Cons: "Seats were not very comfortable."
Pros: "Crew was awesome, super attentive and friendly."
Cons: "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
Cons: "Food was really unpleasant and entertainment all out of date movies"
Pros: "The crew was amazing. They were all very nice to us."
Pros: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
Pros: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
Cons: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
Pros: "Crew was good. The food was good quality."
Cons: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Pros: "Food was good"
Cons: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"
Pros: "Clean plane, comfy seats and great staff"
Cons: "Everything was good didn’t hate anything"
Pros: "A taste of Japan food."
Pros: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Cons: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Pros: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Cons: "The food was horrible. The selections for movies is quite limited."
Pros: "The crew are so courteous and helpful."
Pros: "The crew was always around if you needed anything."
Cons: "Wifi was slow, expensive, and you’re limited to 100MB instead of unlimited & luggage people broke my top handle on my suitcase, so it’s pain to move it around now."
Pros: "Food and Sitting Space"
Pros: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Cons: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Pros: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Cons: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
Pros: "Attendants were friendly."
Cons: "Flight was late."
Pros: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Cons: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Cons: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Pros: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Cons: "Didn’t care for the food nor movie choices."
Pros: "I enjoyed the hospitality and attention to detail."
Pros: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Cons: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Pros: "A nice crew and service very friendly."
Cons: "The transfer walking to long."
Pros: "Meals are excellent at Nippon, stewardesses so helpful and charming."
Pros: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Pros: "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
Cons: "Seat would not recline. That should be standard. My back was sore after trip."
Cons: "Ordered Fruit Meal. It did not have a variety."
Pros: "Good service Soft landing Clean"
Cons: "Not really"
Cons: "Well, I have the fear of buying ANA air tickets because the previous one, it was United instead. Horrible horrible horrible"
Pros: "Food legroom service friendliness"
Cons: "Could not view flight info on map"
Pros: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."
Pros: "Service was amazing."
Pros: "Good Business Class, will fly them again. Excellent service."
Cons: "No meal served upon take off, snacks only."
Pros: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Cons: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
Cons: "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."
Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"
Pros: "overall clean and comfortable, service is great"
Pros: "Food was good."
Cons: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Pros: "Food is good."
Cons: "The entertainment equipment is a little bit out of date. I know this is a short international journey from Tokyo to Wuhan，and this flight is usually not full-loaded. So I can understand the company uses some old equipment on the plane."
Pros: "The space, movies, & comfort"
Cons: "The food selection."
Cons: "Food and entertainment options"
Pros: "crews are nice"
Cons: "food so so, delayed taking off at narita for 30 minutes"
Pros: "All flights were on time or early."
Cons: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
Pros: "Nice flight with good crew service."
Cons: "Was never notified that my wife would not be allowed to board the plane due to travel. Neither the airline or travel agency warned me of this."
Pros: "2 passengers seats Food Quick boarding Flight on time"
Cons: "Food was identical to previous flight, which made me ill. There were only tiny drop down screens for every few rows, so it was hard to see the movie they chose for everyone."
Pros: "Crew was awesome! Very attentive and friendly. Food was better than expected. Seating (premium economy) was very comfortable."
Pros: "Amazing crew and food; clean lavatories throughout the flight"
Cons: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Cons: "They didn’t have tv music videos like air canada"
Pros: "Very accomodating crew. One of the nicer airlines I’ve flown on. Newer, well maintained clean aircraft."
Pros: "EVA Air is an excellent overall airline."
Pros: "Friendly professional crew"
Pros: "Comfort, crew, food"
Cons: "Choice of movies somewhat limited (in English)"
Cons: "The food doesn’t taste good"
Pros: "The crew were nice & the flight was on time."
Cons: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Pros: "The service, the special vegetarian meal, the cute 'Hello Kitty' themed amenities."
Cons: "The inflight entertainment. There could have been more variety, classic movies, etc."
Cons: "Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket."
Pros: "Even though the flight was only about 3 hours long, we were fed a full meal and shown a movie."
Pros: "stewardesses nowhere to be found...food lousy...late also..."
Pros: "I am happy and satisfied with the service, thank you guys!"
Pros: "Service I received was very good- just great"
Pros: "Service from crew excellent Food on all meals wonderful Seating was excellent"
Pros: "food is good"
Cons: "night hour flight"
Pros: "Short lay over"
Cons: "Seats at economy too cramped"
Pros: "Crew and service were great."
Cons: "Food to asian. Entertainment limited and to asian."
Pros: "The crew was fantastic. I was not well throughout the entire flight and they went out of their way repeatedly to make sure I was as comfortable as possible, including giving up two of their own crew seats to me for most of the 14 hour flight from Taipei to New York. The crew also made sure that the bathrooms were kept stocked and cleaned. This is something you don't see enough of in other airlines where the bathrooms become disgusting by around mid-flight on long-haul flights. The entertainment systems are modern and designed well for practical use, unlike some other airlines that still have many or all controls situated on the armrests. They use quality touchscreens which control everything including the overhead light and attendant call button. I also like the fact that I could check 2 bags and select my seat without any fees unlike too many other airlines are doing today."
Cons: "While the entertainment systems themselves are great the entertainment choices are not. They have very few New Releases and don't seem to update them at the beginning of the month compared to many other airlines, such as Cathay Pacific. On long flights this is one thing that should be given more attention."
Pros: "Has snack and drink"
Cons: "No music"
Cons: "Flight delayed. Food was just ok."
Pros: "I liked the service and the politeness of all the staff. The food and beverages were also great."
Pros: "The flight is on time. The staff is wonderful. The seats had good legroom. Overall I had great experience flying with EVA"
Cons: "The food is mediocre at best. I wish there was more movies to choose from."
Pros: "The food and entertainment are good."
Cons: "Although we were checking in ahead of most, we were getting the back seats which I am not comfortable with."
Pros: "I was in the air."
Cons: "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
Pros: "Overall Eva is a good airline (certainly beats United), but had a problem with the meal request."
Cons: "Requested child meal at the same time as booking seats (all online). Seats were as reserved, but had no record of child meal request."
Pros: "Timely flight, no delays."
Cons: "There were no issues."
Pros: "Western airlines, especially U.S arlines should learn from these folks a thing or two about costumer care. Great job, Eva!"
Pros: "Been 10 years since traveling, usually I would fly United Airlines no more. Eva Air is outstanding!"
Pros: "Overall everything was good. Feels home to fly with Eva."
Cons: "No preference for seniors"
Pros: "Everything was wonderful. People were nice, friendly, patient, and overall just lovely. The flight was very smooth and the space was reasonable and better than comparable airlines in the same class. I always fly Eva."
Cons: "Nothing. Everything is great"
Pros: "Very good. Staff is great"
Cons: "Need more water available throughout flight"
Pros: "Fine flight, attendants were nice, just happy to have food and drinks."
Cons: "It was a full flight due to the Easter holiday so no where to stretch out."
Cons: "I thought the quality of the food was better on my flight from New York to Taipei, but breakfast was delicious on both trips."
Pros: "on time with schedule, good food and service, nice staffs."
Cons: "The seats are too small. There is not enough leg room. Very uncomfortable !!"
Pros: "Great costumer service"
Cons: "Food wasn't spectacular"
Pros: "Food was OK, not much to expect from economy class, but at least the flight attendants were more experienced than the CGK-TPE flight in Dec 2016."
Cons: "Boarding procedure was a bit chaotic at Taipei, but perhaps the passengers were to blame. Overhead space seems limited on the Airbus 330, many passengers taking more space."
Cons: "Drink times not enough"
Pros: "No delay, helpful crew,nice foods"
Cons: "It was good to be with eva air.."
Pros: "Good on board entertainment. Helpful service. Easy flying experience."
Pros: "Service is excellent"
Cons: "Just the seats too hard"
Pros: "Everything: compfortable seats, wonderful cabin attendants, special help for this elderly passenger. I missed a vegetarian meal (probably my fault), and a flight attendant insisted on giving me hers."
Pros: "the cushion to sleep on"
Cons: "the blanket"
Pros: "The crew were lovely - friendly and polite!"
Cons: "The delayed departure- but I truly understand that it was beyond the control of the company as the delay was weather related."
Pros: "The employees of Air New Zealand always make our trips excellent."
Cons: "I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that."
Cons: "Please have the option to order Kosher meal!! The 1st air company that I use, that don’t offer this basic service!! Ridiculous!!"
Pros: "Crew was great, plane was modern and clean"
Cons: "We booked row 2 to be a quick entry/exit but they board this plane from the rear. No entertainment, so bring your own"
Pros: "The seat is very comfortable And the crew is very nice and helpful"
Cons: "The checking service in Taiwan And the manager’s Attitude toward Crisis handling"
Cons: "The snack were very simple. They don't communicate properly all the different snack options."
Pros: "Good quick flight"
Pros: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Cons: "Nothing. The flight was efficiently run and seats comfortable."
Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."
Pros: "Seat hard on older aircraft, needs new cushioning on seat"
Pros: "Upgrading to Skycoach giving extra leg room was well worth it."
Pros: "Ground staff were particularly helpful"
Pros: "Everything was good except....."
Cons: "The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience."
Pros: "The plane, seat, food, amenities, staff, etc were all world class"
Cons: "LAX immigration is a nightmare but not NZ fault."
Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."
Cons: "Due to limited internet in Rarotonga, we weren’t able to fully check in until we got to the counter. The flight in came with two checked bags and not our flight to Auckland. We were expected to pay a fee at the counter but was charged $170 for the counter checkin of one bag. This price was not listed or posted anywhere during the booking or via email for mobile check-in."
Pros: "Best inflight experience on economy!"
Pros: "Comfortable seats"
Cons: "For the $s paid for this flight the crew could be a little bit friendlier and having a smile on their face."
Pros: "The crew were pleasant and professional, and the aircraft was in excellent condition."
Cons: "Boarding through the rear door during the rain -- with an elderly couple ahead who had problems negotiating the stairs, leaving them and all behind them in the rain. The airline could have allowed everyone to board through the airbridge in light of the weather."
Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."
Pros: "After the schedule for my Houston flight was delayed by 3 1/2 hours, customer service was able to put me on a flight thru LAX which got me back to my original ORD arrival time and avoided an overnight stay before continuing on home. The meal vouchers offered were an unexpected bonus. Thanks."
Cons: "Foot space in front of seat was limited."
Pros: "Inflight magazine was just the right length for the flight time"
Cons: "Cookie was stale and coffee was nothing special... but that’s typical of all airlines"
Pros: "The actual flight wasn’t terrible"
Cons: "I missed my initial flight...I was short on time and rushed to get to the gate so I didn’t recheck my bag. Got there and told they moved me because my bag hadn’t been checked."
Pros: "Clean modern plane, on-time, nice Regional lounge"
Pros: "Window seat liked it"
Cons: "About baggage didnt liked it... And no food too we didnt came across these to book it while booking tickets .. And passport recognization in sydney troubled a lot us for re checking and identification of our faces to passport ...it was irritating as if we r some wrong we did ..passport photo was without usage or somehow it was like dat not clear picture of us... Maybe due to moist it was like dat...no one was listening to us and made us to wait for long time ."
Pros: "Friendly team on board"
Pros: "Awesome customer service, I was impressed."
Pros: "Air New Zealand check-in as well as counter personnel were professional and courteous."
Cons: "Booked through Kayak with what I thought was an equivalent Expedia ticket but was horrible surprised when I checked-in. Two other fellow travelers booked flight VA 7516 through Expedia for $218 (USD) one-way. I was able to open the same flight / departure time / price with Expedia but could not book. I then switched to Kayak and located this same flight (as I wanted to travel together with them), and it was for approximately same price. Upon check-in I was told it would cost $120 to check my luggage in (which I reluctantly paid). They indicated my ticket did not include this. I later discussed this with my two travelers and their check-in luggage plus a meal were included with their Expedia (Virgin Australia) ticket. Why was my Kayak (Virgin Australia) ticket so different from Expedia when our bookings were done about the same time? I no longer trust Kayak for future bookings."
Pros: "Flew spaceseat home and loved it to pieces. Tired so fell asleep for main course. Remote gate boarding but that is LAX's airports fault. Crew are brilliant as always. Good to chat. Smooth flight home - yay!"
Pros: "Smooth operation once onboard"
Cons: "Boarding sequence mix-up"
Pros: "Flight was delayed due to A/C difficulties, But no big worry for me. I had no other flight to catch in Wellington."
Cons: "Captain's sense of humor."
Cons: "The middle seats need to go back to 3 not 4. It would have made it a much more comfortable flight(since it was a non stop from Heathrow to LA)."
Pros: "Cabin crew was excellent"
Cons: "No complaints"
Cons: "Delayed by 45 minutes"
Pros: "REally liked the plane, crew, and accommodations."
Cons: "Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight."
Pros: "Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!"
Pros: "Not a problem, anywhere. For a long day, that is appreciated."
Pros: "The space sllocated is grossly inadequate security is overcrowed Dave not aware of poor image this gives thr city that of a rural enclave"
Cons: "Ovetcrowed no space"
Cons: "Only issue was demand of passenger behind me that I not recline my seat back. I complied and chose not to bring it to crew's attention but was unable to travel comfortably for last leg of our 20+ hour trip."
Pros: "Cool dimmers for window shade; flight attendant notice we did not have headphones and gave us some first class looking ones that really cancels out the noise. Although we had it in the pocket we did not choose to use at that time but she took it upon herself. Staff always friendly."
Pros: "Staff did a great job"
Cons: "The plan was very small feeling for a 777. Much more cramped than any Cathay Pacific or United flight I frequently take."
Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."
Pros: "They put me on a flight to Auckland and then a flight to Wellington"
Cons: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"
Pros: "The flight crew was very friendly."
Cons: "The seats were too cramped."
Pros: "It was a short flight"
Cons: "You had to pay for 3/4ths of the movies and shows. Kayak didn't specify whether I had a checked bag or not so when I got to the airport I had to fork over $120! I had no choice because I'm not going to leave my luggage behind. I was not pleased with this third party booking."
Same with previous comments
Pros: "Late departure but kept informed. Food good."
Pros: "Crew amazing."
Cons: "Food variety should be increased."
Cons: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"
Pros: "the noodle snack and food was good"
Cons: "more leg room would be nice on a long flight"
Pros: "The flight was good"
Cons: "Everything was great"
Cons: "Delayed too much except that, everything was good"
Pros: "When do you need help they always happy Helping"
Cons: "The best"
Pros: "CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation."
Cons: "CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you."
Pros: "Very good"
Cons: "Very good"
Cons: "Don't delay"
Cons: "Seat was very uncomfortably"
Pros: "Nice plane. Crew was great. Seat not bad for economy."
Cons: "Only complaint was the 5 or 6 hour delay because of the weather."
Cons: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Cons: "short hall business class not comfortable - flight delayed as usual"
Pros: "Very professional and attentive"
Pros: "Yup all gud"
Cons: "All gud"
Pros: "The crew was readily available and was able to assist with everything needed"
Cons: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
Pros: "The crew was so polite and kind!"
Cons: "I had no problems"
Pros: "Friendly and efficient staff."
Cons: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
Pros: "Smooth boarding"
Cons: "Air hostess did not offer hot drinks"
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Cons: "The crew service very lack"
Pros: "Modern flight and silent Large monitor"
Cons: "Uncomfortable seats Degraded quality of food and drinks"
Cons: "The stopover in Hong Kong was longer than I would have liked."
Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
Pros: "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
Cons: "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."
Pros: "All went to schedule and flight attendants very good"
Pros: "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
Cons: "Older entertainment system but not a big issue on a short flight."
Pros: "Great food, great movie selection."
Cons: "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."
Pros: "Overalll the flight was okay and the company crew is very helpful!"
Cons: "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"
Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."
Cons: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Pros: "There is actually meal between hkg and TPE. This is new."
Cons: "The cabin is just too warm."
Cons: "Flight delayed by 4 hrs. Food was horrendous."
Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Pros: "Entertainment okay. Screen small"
Cons: "No legroom at all. And I'm not even a big person."
Pros: "Great service attitude. Friendly with smile. Love their service"
Cons: "A short flight with just snacks. Seems downgraded the international flight standard."
Cons: "Our laugage is delay, service is worse than we never see."
Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
Pros: "The staff on Cathay, as always, was wonderful."
Cons: "The plane was extremely outdated - I felt like I stepped into a time capsule and somehow made it back to the late 80's. The seats were hard plastic, 21st century headphones didn't properly work because their inputs required two jacks instead of the now standard one, half of the seat belt had what can only be described as a fun noodle attached around it, and instead of the seat back reclining the actual seat just slid outwards, making you slouch instead of recline. While the staff was lovely, I honestly can't believe airplanes like this are still in commission. All it was missing was an ash tray in the arm rest."
Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"
Pros: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Cons: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Pros: "Great crew. But, they ran out of breakfast choices early."
Pros: "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."