Find cheap flights from Taiwan Taoyuan Airport to Auckland

Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."

Pros: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Cons: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"

Pros: "Very comfortable; excellent service"
Cons: "Food"

Cons: "Raise the cabin temperature"

Pros: "Crew was okay"
Cons: "Did not get the food I chose. Seats were not clean and clumsy"

Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"

Pros: "I like everything in Singapore airlines"
Cons: "Nothing"

Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""

Pros: "Crew was amazing"

Cons: "For better leg room in business class go for the bulkhead seats"

Cons: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"

Pros: "This was the most comfortable business class mid haul flight I've ever taken."
Cons: "Absolutely nothing went wrong."

Pros: "The crews on board were amazing!"
Cons: "The service from the ground staffs are not as good a the crews onboard."

Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Pros: "Five Star Singapore Service on board the aircraft."

Pros: "Excellent customer service, helpful staff"
Cons: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"

Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"

Pros: "Good air line. Threat you well, enough food very good service."

Cons: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."

Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Pros: "Clockwork prompt"
Cons: "Mechanical"

Pros: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Cons: "Reclining seats tend to make me caustaphonic with the limited space"

Cons: "The desserts. The bun."

Pros: "Great entertainment system for a short haul fl flight"
Cons: "Terrible food"

Cons: "I am a vegetarian and they served a chicken piece along with my main course."

Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."

Pros: "food. schedule was on time"

Pros: "Classy cabin staff"

Pros: "The service, kind and pleasant."

Pros: "Seats!!"
Cons: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."

Pros: "I paid for an economy class ticket but got first class service."
Cons: "Nothing"

Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "Overall service, good leg space."
Cons: "We were seated in the same section with four babies."

Cons: "Food"

Cons: "All good"

Pros: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Cons: "The food is average taste... a bit salty :("

Pros: "Very nice crew."
Cons: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."

Pros: "The food was ok. It didn't set my heart on fire, but I did finish it."
Cons: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."

Pros: "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
Cons: "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."

Pros: "No fuss flight but lacking that something extra"

Pros: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Cons: "Flight was over too quickly."

Pros: "Friendly staff, excellent customer service, great food"

Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."

Pros: "Seating space was very good. Meals terrific"

Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Cons: "The movies choices in the in-flight entertainment were wanting."

Pros: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"

Pros: "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"

Cons: "Cabin was too hot once premium curtains were closed"

Pros: "Entertainment and board WiFi excellent"
Cons: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."

Pros: "See previous notes."
Cons: "See previous notes."

Pros: "The seat is very comfortable And the crew is very nice and helpful"
Cons: "The checking service in Taiwan And the manager’s Attitude toward Crisis handling"

Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."

Pros: "Everything. Air NZ has the best Premium Economy class in the sky."
Cons: "All good."

Pros: "I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely."
Cons: "Only the take off from the flight. It made me dizzy and nautious."

Pros: "The crew, the food, overall experience was great!"
Cons: "Use less plastic"

Cons: "Very nice services"

Pros: "Super easy"

Pros: "Business class lay-flat seats and a private cubby."
Cons: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."

Cons: "More leg room"

Pros: "The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!"

Pros: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Cons: "Nothing. The flight was efficiently run and seats comfortable."

Cons: "The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?"

Cons: "I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland."

Pros: "Amazing crew. Airline was awesome .. seem less"

Pros: "Generally Excellent."
Cons: "After years of traveling with a Personal Assitive device (many times on ANZ), the pilot refused to carry the device. It is still stuck in Sydney, although they say they will deliver to our home."

Pros: "Our stewardess was very helpful for our tight connection. She helped with instructions on finding our next gate and gave specific information on making the airport easier to maneuver."
Cons: "On time fights would have made our day better and less stressful."

Pros: "Very spacious seats and good entertainment system. Two meals provided. Good blankets provided with pillows. Spacious and clean bathroom."
Cons: "My usb charging plug didn’t work and I wish they sent me an email in advance or told me upon check in what the requirements were that I would have to show upon boarding. I was not prepared to show them my follow on flight schedule (leaving NZ) but I would have been prepared if I had known in advance"

Pros: "The sky couch is always very nice."
Cons: "We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste."

Pros: "Great pitch"
Cons: "All good: 777:300"

Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."

Pros: "trivia was fun"

Pros: "Fast transit connections in Auckland, Good times for departure/arrival"
Cons: "When I booked I chose seats, then the aircraft changed and I ended up with the family split. It would have been nice if they had at least sent an email giving me a chance to select new seats"

Pros: "Entertainment was great and even leg room was decent for economy seating"
Cons: "There are no personal air vents. I was sweating for 3/4 of the flight and had to ask for the air to be turned down 3 times. The air vents they do have point inwards and do not get the window seats at all. Hope the return flight is better"

Pros: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Cons: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."

Pros: "Cabin crew was fantastic! Inflight experience was woderful."
Cons: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."

Cons: "All the staff were in the lounge meaning paid users were turned away. Upgrade denied by staff working in lounge because all staff had been allocated the business class seats. Staff should be bumped for paying airpoints members."

Pros: "a) My vegetarian meal the I specially requested. b) The customer service on the phone, before my trip in California and the customer service of the flight attendants on the two flights of my trip. c) The blanket and pillow every passenger was offered on the long-haul flight from San Francisco to Auckland. d) The pilot or pilots handled the small amount turbulence we on the plane felt well so I did not feel uneasy at those times."
Cons: "For an economy class series of trips, I have nothing bad to report."

Cons: "I double booked the flight on Nov 27 to Sydney from Queenstown through Kayak while I had another flight booked on the same date to Christchurch from Auckland for the same 2 people and Kayak did not warn me that I had already booked the flight on the 27th. It was my fault but I would appreciate if Kayak warned me. Otherwise all is good. Thanks"

Cons: "Air New Zealand needs to manage double door boarding a little differently - a ticket checker needs to be at the split point - to streams of passengers trying to find their seat in opposite directions just doesn't work."

Cons: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."

Pros: "As has been my prior experience with Air New Zealand, I found the trip to be virtually flawless. The boarding process was smooth and efficient, the crew was great and seemed to genuinely enjoy their job, the food was good, and I had lots of choices on the IFE system. For flying cattle class on a 15 hour flight, I arrived reasonably rested and content."
Cons: "My only complaint is that the extra $60 I had to pay in order to get a window seat got me just that. There was no additional room either length- or width-wise and no other advantages other than the window. I would not pay for that "privilege" again and I'm sorry to see that ANZ has stooped to the level of its American counterparts."

Pros: "Crew working hard and going the extra mile to alleviate systemic issues like overcrowding in economy, glitches with electronics, etc. They're resolutely cheerful and efficient."
Cons: "Air NZ are, like everyone else, packing more people in a plane: 10 across in economy, where it used to be 8. No upgrade option I could exercise, even though I've got plenty of miles and do this trip every 6 months, because of the fare class I booked through Kayak."

Pros: "Crew and entertainment good"
Cons: "More leg room"

Pros: "Everything, felt safe"
Cons: "Nothing"

Pros: "Crew was professional and very friendly, food was excellent, entertainment choices were fantastic. The seats were even comfortable and we were in coach!"
Cons: "Nothing, everything exceeded expectations."

Pros: "I was recovering from a cold and didn't anticipate having ear problems but during decent I began to experience some pain. It was all new to me as I had never been through this before. Fortunately the crew was kind and they provided a sinus decongestant in a cup for me to sniff and breath in so the smell could open up my nasal passages and it helped a bit."
Cons: "The sharp decent while arriving."

Pros: "Everything FA even got our bags out while taxiing into gate"
Cons: "Nothing"

Pros: "The business class on Air New Zealand is the space and comfort level all airlines should have in all classes of seating. I could comfortably fly to Europe from California in business class on this airline."

Pros: "Flight had gluten free meals. Crew was professional"
Cons: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"

Pros: "I had read quite a bit of negatively but although I have had better service and more comfort it was better than I had herd it would be. The in seat entertainment system was better than any I had experienced."
Cons: "For the most part the crew was very nice. But the attendant we had lacked some professionalism and seemed very tired. We didn't always get what we asked for as well with no explanation why."

Cons: "Fixed arm rests in the bassinet row. We had extra seats which was a lovely surprise but it was not much help as the arm rests don't move. Won't pay for that row again as my bub was just a bit too heavy for the bassinet."

Cons: "Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time"

Pros: "Everything good"
Cons: "coming back to work"

Pros: "Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!"
Cons: "Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke."

Pros: "Staff was friendly"
Cons: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."

Pros: "The best service I've ever had with seamless rebooking and escorted followthrough to make my return flight. Even my luggage made it throughout the short interval layovers!"

Pros: "Everything was on time, comfortable & smooth, online checkin was clear & easy. Helpful, responsive staff at every level. A million times better than my other travel leg with United (but that's nothe saying much...)"

Pros: "Staff was great and very helpful"
Cons: "If they didn't change my flight for 2 hours earlier."

Pros: "Late departure but kept informed. Food good."

Pros: "Crew amazing."
Cons: "Food variety should be increased."

Pros: "the noodle snack and food was good"
Cons: "more leg room would be nice on a long flight"

Cons: "Delayed too much except that, everything was good"

Pros: "When do you need help they always happy Helping"
Cons: "The best"

Pros: "Very good"
Cons: "Very good"

Pros: "Delay"
Cons: "Don't delay"

Cons: "Seat was very uncomfortably"

Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"

Pros: "Excellent crew"
Cons: "It was nice experience"

Cons: "Need to have wifi on all their flights"

Cons: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"

Cons: "short hall business class not comfortable - flight delayed as usual"

Pros: "Yup all gud"
Cons: "All gud"

Pros: "The crew was readily available and was able to assist with everything needed"
Cons: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."

Cons: "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"

Pros: "The crew was so polite and kind!"
Cons: "I had no problems"

Pros: "The staff at Cathay Pacific were awesome."

Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Pros: "Smooth boarding"
Cons: "Air hostess did not offer hot drinks"

Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Pros: "The crew was friendly and effective. The flight was on time. The seat was comfortable in economy"
Cons: "Food was average. I wish the snacks could incorporate some Hong Kong specialities."

Pros: "Cleanliness and no disruptions"
Cons: "The crew were slow to clear the food trays"

Pros: "the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again."

Cons: "The crew service very lack"

Cons: "The stopover in Hong Kong was longer than I would have liked."

Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Pros: "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
Cons: "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."

Pros: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Cons: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."

Pros: "All went to schedule and flight attendants very good"

Pros: "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
Cons: "Older entertainment system but not a big issue on a short flight."

Pros: "Amazing ground staff that was quick and experienced. Great choice of airport lounges. Newer plane."
Cons: "Food was very disgusting and plane was not properly cleaned."

Pros: "Overalll the flight was okay and the company crew is very helpful!"
Cons: "The only problem is if you need to go in the first flight at 6am to Hong-Kong.... they will only open the check in at 4:30 and usually you find a big waiting line. You won’t have time to do anything stead check in, go directly to inspection, after to migration to finally go straight ahead to the gate to hopefully have time to enter in the flight... to tide"

Pros: "The flight attendants were pleasant and so was the flight."
Cons: "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"

Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."

Pros: "There is actually meal between hkg and TPE. This is new."
Cons: "The cabin is just too warm."

Cons: "Flight delayed by 4 hrs. Food was horrendous."

Pros: "On time"

Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Pros: "Great service attitude. Friendly with smile. Love their service"
Cons: "A short flight with just snacks. Seems downgraded the international flight standard."

Cons: "Our laugage is delay, service is worse than we never see."

Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Pros: "For a long flight, it was comforable."
Cons: "There could have had more fruit for snacks."

Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"

Pros: "Flight went up and down at the right time and place. Can't ask for much more than that. All else was very nice."

Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Pros: "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."

Pros: "Easy check in, and a pleasant flight! Thank You!!!"

Pros: "The service"

Pros: "Professionalism"
Cons: "Baggage Claim"

Pros: "Nice crew, night food."
Cons: "Old aircraft type, insufficient entertaiment."

Pros: "crew was great."
Cons: "better airport connection and transfer"

Pros: "nothing"
Cons: "good food ,"

Pros: "The crew was really nice."
Cons: "The check-in process was a disaster. First we couldn't check-in online, so we couldn't choose our seats. When we arrived at the airport and asked to be seated together, they said there are no 3 seats together anymore. What's the point of traveling together with friends if we are seated far away?"

Pros: "Crew was communicative. Great entertainment selection"
Cons: "WiFi didn’t work but it was told it may not"

Pros: "very Good service"

Pros: "Helpful staff both on ground and in the air"
Cons: "- The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare."

Pros: "Timing, Price, Service, Food,"

Cons: "Very good and friendly"

Pros: "It is a direct flight."
Cons: "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."

Pros: "On Time departure, Attentive crews."
Cons: "It would be nice to see a smiley faces from all the cabin crews while providing services."

Pros: "movies"
Cons: "no directions to the hotel during our layover. No English spoken at the hotel! Very confusing."

Cons: "Guangzhou airport transfer was uncomfortable expensive and won’t be traveling via this airport again"

Pros: "staff was great"
Cons: "old 737s on Guangzhou - Delhi route are not the most comfy, food is not awesome, and the landing was a bit questionable"

Cons: "Ok"

Pros: "The crew was very helpful and kind despite not having much to offer the economy customers."
Cons: "There was no way to charge a phone or electronic device. I had set up my phone with hours of movies and tv shows that I could watch on the plane. I thought that this was truly unacceptable to not have the option to charge a device for a 15 hour flight. There was an in-flight entertainment system, however my sound did not work so I could not listen to anything and there was not options for english subtitles. There were also no current movies or shows available. I was very disappointed in the options for entertainment on such a long flight. I am only 5'4 and I found my knees hitting the seat in front of me when they were reclined which was a majority of the fight. It was very uncomfortable. Food and drink service was far and few between, I hate bothering them for water but there was enough available or disseminated throughout the flight. and Not sure if it was the food, the turbulence or a combination of both, but many people were nauseous and vomiting on the plane. There were not bags readily available for those people to vomit in and the back of the plane and lavatories ended up being out of service due to uncleanliness."

Cons: "Seat uncomfortable. Limited service btw meals. Some offers of water needed"

Pros: "Liked the crew members, really sweet and respectful."
Cons: "No entertainment options (shared for two rows and is a small screen)"

Cons: "It was a horrible flight for me will never travel again with you guys"

Pros: "Never flown this airline or even come to this part of the world before this trip so had no expectations. But the flight crew was super helpful, courteous, food was good, and flight was pleasant with good entertainment."
Cons: "They didn’t have sparkling water!"

Pros: "Nice crew"
Cons: "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."

Cons: "I'm small, only 5' and very surprised by how little legroom is available on the A321 plane from CAN to ICN...a much taller man sat on the aisle seat and had to keep one knee out at the aisle during the flight."

Pros: "good service for price charged"
Cons: "the food"

Pros: "price"
Cons: "Only allow one piece luggage."

Pros: "The service and courteousness of the crew was absolutely fantastic. The entertainment was good and for the most part the whole trip went fantastic. Felt safe the whole time."
Cons: "The space was a little cramped but I sat economy and that’s generally how all economy class seating is."

Cons: "I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast."

Pros: "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."

Pros: "One of the better airlines in China. Amazing staff, Bilingual."
Cons: "No entertainment. Inefficient boarding. Tightly packed seats. Barebones aircraft. Late getting up in the air. Hot temperature on the ground."

Pros: "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
Cons: "Everything is awesome."

Pros: "I was especially impressed by their punctuality especially given that most flights out of China are delayed."
Cons: "The food was not very good. The dessert tasted artificial but I suppose for airplane food it could have been worse."

Cons: "Boarding process, families were not given seats next to each other so there was a lot of chaos inside when they kept trying to ask fellow passengers to move etc."

Cons: "They broke my luggage, and refuse to pay."

Pros: "Almost everything."
Cons: "It was delayed twice."

Pros: "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
Cons: "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."

Pros: "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"

Cons: "4 hour delay without sufficient reason, Uncomfortable seat."

Pros: "Solid meal, regular beverage service"
Cons: "No use of cell phones, even in airplane mode. Then, they don't allow entertainment units of exit rows to be out."

Pros: "The in flight entertainment was good, great selections and helped to pass the time."
Cons: "The seats in economy are alright, but my seat wouldn't stay reclined all the way."

Pros: "Windows"
Cons: "No travel kit available for passengers"

Pros: "Crews are excellent, prompt and courteous."

Pros: "Very nice people"
Cons: "Would like Chinese food"

Pros: "Crew was friendly and helpful at all times."
Cons: "only 1 movie plays on all screens, no choices or options."

Pros: "I flew China Southern from Shenyang to Shanghai 4 days after rupturing my Achilles tendon. There service was fantastic, getting me wheelchairs through both airports, changing my seat to give my leg more room, giving me special attention during the flight to make sure I was comfortable. Their service for me was outstanding and caring in every way. 10+ from me. Thank you China Southern!"
Cons: "No complaints at all."

Pros: "Confort and ubeatable entertainment selection. The menú should be updated. Staff was a bit absent through out the flight."

Pros: "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."

Pros: "Great food, friendly service, plenty of leg room, not bad for an 11.5 hour flight."
Cons: "Plane was a bit older for a long haul (Airbus A330), seats were hard. We left 45 minutes late without any explanation."

Pros: "Fast and good price"
Cons: "Some of Chinese customers talk loudly and coutinue the whole flight"

Cons: "This is the worst airline ever!!! The flight attendants are nothing but rude and poorly train on customers service. Gave everyone else (Chinese) snacks and blankets and skip me. Chinese are fake and rude."

Pros: "On time"
Cons: "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"