Manchester airport facilities for special assistance was nothing short of disgraceful. Not an Emirates issue but they should be made aware.
Pros: "Amazing crew. Seats comfortable"
Pros: "Great seat with extra legroom, very attentive cabin crew."
Cons: "Boarding"
Pros: "Flight duration, lay over and timings were convenient for us."
Pros: "On time departure"
Cons: "Check-in at the gate was opened only 40 mins before the flight"
Pros: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Cons: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"
Pros: "Seating was comfortable and crew was amazing."
Cons: "Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai."
Pros: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Cons: "More spacial seats"
Cons: "Services of crew very poor specially onboard services in business class"
Pros: "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
Cons: "Food worse quality than before. No snacks as well"
Pros: "Crew was amazing"
Cons: "The people sitting near me were crazy and it was an uncomfortable flight"
Pros: "Entertainment system"
Cons: "The food and the crew way of speaking to people"
Pros: "Service level of cabin crew and ICE."
Cons: "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"
Pros: "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
Cons: "Nothing in Particular"
Pros: "Brilliant service from start to finish"
Cons: "Nothing"
Pros: "Legroom and seats Entertainment"
Cons: "Slow service Sparing on refreshments"
Pros: "It was wonderfull"
Cons: "Legroom"
Pros: "Crew were helpful & friendly."
Cons: "No vegetarian food."
Pros: "Very helpful and arranged for me to move next to a friend (we had booked separately )"
Cons: "Nothing"
Pros: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Cons: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
Pros: "The flight on the A3800 was great."
Pros: "It wasn’t a full flight."
Cons: "The crew were too busy in their own world and attention during service was poor."
Pros: "Nice comfortable seat in business class on A380"
Cons: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."
Pros: "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
Cons: "The bland food. Tell the chef to be more creative with cholestral free meals."
Cons: "They lost one of my bags. I had to file a complaint with emirates office."
Pros: "The flight was on time!"
Pros: "night flight but well able to sleep on this flight"
Pros: "Almost everything!"
Cons: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."
Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."
Pros: "seating availability Food service"
Pros: "I liked most of the food service. Not breakfast."
Cons: "Cramped seating on 1st flight. High business class fares."
Cons: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Cons: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
Cons: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."
Pros: "on the plane the service was okay"
Cons: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
Pros: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Cons: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."
Pros: "The crew, airplane"
Pros: "Good seat pitch in economy and good entertainment selection."
Pros: "Everything i mean whats there not to like ?"
Pros: "Emirates still remains one of the leaders in hte business"
Cons: "The crew was unwilling to do their job. I sat in the window seat and the crew member assigned to us wasn't even willing to pass me drinks or food leaving the task to the people sitting next to me or to me overly stretching to get to the tray. She never smiled, talked nor look at us. Not really a kind service I would say. Never had such a odd experience, usually people doing that job have much more attention to these type of details"
Pros: "Iv only every travelled 1st class before and this time had to travel business. I hadn't realised the drop in standard would be so apparent . The staff are not as professinal , attentive and didn't seem very organised ."
Cons: "The food was below any standard iv ever flown and was quite frankly disappointed with it only the stale dry scones but the flight as whole . I voiced my concerns at the time and was apologised to . This however caused me to feel uncomfortabld and out in the spot ."
Cons: "Everything was great"
Pros: "As comfortable as one could hope for a long haul economy seat."
Pros: "Everything"
Cons: "Nothing"
Pros: "Great experience would Defo use them for our next trip."
Pros: "Food"
Cons: "Coffee and tea"