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Pros: nothing

Cons: everything

Pros: Very good

Cons: Very good

Pros: everything

Cons: nothing

Pros: The crew was nice and friendly, food was ok

Cons: Food should request order by the crew, rather then trolly push like an old style

Cons: Seats were awful.

Cons: They didn’t leave my food. They took it away.

Cons: More leg room and space between seats is needed.

Pros: fast trip from japan all ontime quick boarding and unloading

Cons: the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option

Cons: Airport is not very well organized. Airline is ok but crew did not show the importance of addressing customer service. We paid for choice seats but others got the same without paying. We should have been allowed to move to wider leg room seats since we paid.

Pros: Crew was very nice and helpful

Cons: Flight was delayed over an hour. when there was announcement for boarding, they delayed again when everyone was already standing in line. Then they asked us to sit down but there was no seats. it was hot and no aircon. the security process was strict and prisonlike because it was a USA bound flight.

Pros: Very friendly staff and modern plane.

Cons: Older plane, no entertainment but did have free wifi

Pros: Service, entertainment, and seats are all great.

Cons: Korean airlines could use air nodules for their seats as both flights became very hot towards the end.

Pros: Cleanliness and more leg room

Cons: Serve the coffee/tea with the breakfast/meal not after.

Pros: Excellent crews.

Cons: bathroom space and selection of shows.

Pros: awesome service great seats

Cons: 30 some odd hours hotel didnt have shuttle

Pros: It was a pretty comfortable flight.

Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.

Pros: Friendly crew. Good entertainment options.

Pros: Nice space on the seat!

Cons: Washroom could’ve been bigger

Pros: I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular.

Cons: If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected.

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Pros: On time

Cons: 2 times flight per day

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Pros: Crew was amazing. But the seat could have been more comfortable.

Cons: There should have been some Indian programes/ movies. Specially some Hindi movies to watch.

Pros: Excellent crews.

Cons: bathroom space and selection of shows.

Pros: Fortunately plane not full and was able to use adjacent seat(s).

Pros: Boarding process was all over the place. No one listened to the instructions the crew gave them. No special meal as requested as a friend of mine is vegan and allergic to several items so luckily she brought her own food on board. Crew was ok, nothing special.

Cons: The in flight movies/tv was not working. The customs situation is crazy. I appreciate the thoroughness but at points it was overboard. Constant scanning of ticket from the security "TSA" to just scanning your bags 2 feet later.

Pros: Entertainment selection

Cons: Food and drink selections were ok only. They ran out of one option for dinner.

Pros: Friendly and attentive flight attendants.

Cons: Food and quality of entertainment screen for economy.

Pros: It was a pretty comfortable flight.

Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.

Pros: Food on flight was decent. Hotel was nice, buffet breakfast was good!

Cons: Screens were better on the flight from Vancouver to Taipei.

Pros: Crew good, seat pretty comfortable

Cons: Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day.

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

Pros: nothing

Cons: 3 hours delay for a flight of 1 h 45 min

Pros: I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality.

Cons: Coach Seats... Seems to be getting smaller over time.

Pros: Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move.

Cons: I miss the free giveaways or little travel gifts that they used to give.

Pros: The crew was nice and friendly, food was ok

Cons: Food should request order by the crew, rather then trolly push like an old style

Pros: The seat was very nice position.

Pros: Boarding was organized

Cons: Vegetarian food wasn’t great

Pros: Economy seats arent different from other airlines. Flight was good in general

Cons: Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help.

Pros: All went Well, no delays, good service.

Pros: The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!

Cons: I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!

Pros: It seemed noise free but I think that’s because they turned all the lights off as if night time. The flight attendants were helpful when asked and friendly

Cons: The 1st 6 hours I had to keep calling for water as no one came around. More movie options.

Pros: good

Cons: nothing

Pros: Crew was very attentive. Even though the flight was delayed, we got to our destination earlier.

Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.

Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.

Pros: Nice space on the seat!

Cons: Washroom could’ve been bigger

Pros: Sitting in the emergency row.

Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.

Pros: Crew was okay. Food was the worse ever. Middle comfort on seats

Cons: If the food was suitable for human being

Pros: This flight nothign

Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.

Cons: Cancel last minute and no compensation given, how rude it is.

Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.

Pros: All went Well, no delays, good service.

Pros: awesome service great seats

Cons: 30 some odd hours hotel didnt have shuttle

Pros: Crews are always super well trained.

Cons: Between continental flight need more movies, in my perspective

Pros: As always Korean Air’s attention to detail is outstanding and impressive.

Cons: Though I appreciate the consideration given to tall passengers (trying to find us an aisle seat with an empty seat beside, after boarding, for instance), I think there is more that could be done during the check-in process to seat tall passengers into emergency exits or other seats with more legroom

Pros: Good selection of entertainment

Cons: The food