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Pros: Crew is so polite!

Cons: No wifi, no individual entertainment screens, no power. TV screens looked like an old VHS tape (static).

Pros: Seats were comfortable. Staff was friendly. Food was delicious. Boarding was quick, once we started.

Cons: Boarded late and departed late. Couldn't use cell phones in airplane mode.

Pros: Great air crew

Cons: Cramped seating. Poor cabin air flow

Pros: New plane. And now online check-in is now available

Cons: Looks like they missed a snack in between.

Pros: the crew was professional and efficient on board the plane.

Cons: seat space was tight. it was hard to get comfortable

Pros: Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious.

Cons: Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?

Pros: Crew are friendly

Cons: Flight was late, seat tray was dirty, and entertainment system hard to use.

Pros: Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better.

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

Pros: Sitting in the emergency row.

Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.

Pros: Legroom, seat amenities, boarding process

Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!

Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!

Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!

Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.

Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.

Pros: In-flight was confortable.

Cons: Food options aren't that familiar but ok to the taste anyway. :)

Pros: They ran things efficiently and staff was cordial and helpful if asked.

Cons: I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing.

Pros: Short connecting in taiwan

Cons: Food

Pros: Kind workers and excellent food

Cons: Nothing

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Pros: Staff friendly and helpful

Cons: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops.

Cons: I couldn’t get the seat to recline.

Pros: Organized boarding

Cons: Food

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Cons: The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Cons: It was perfect

Pros: CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation.

Cons: CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you.

Pros: Everything was great ❣️

Cons: ✨Nothing ✨

Pros: Comfortable seats in Premium Economy.

Cons: Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad.

Pros: Very prompt and efficient

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: Easy flight.

Pros: Friendly and smiling

Cons: No fruits after service for dinner

Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.

Pros: Everything was good, comparing with other airlines with higher price, China airline was the best

Cons: Food could have been better

Pros: Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight.

Cons: Hard to ask for more spacious seating but I will.

Pros: Crew and equipment were excellent.

Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

Pros: Crew is great in every way.

Cons: Seats are way too small.

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: Yes.

Cons: Better sound while watching movies. The flight was overall very satisfying.

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

Pros: Good movie selection, good meals and great crew

Cons: Next time I will book early to get the business class

Pros: The flight was good

Cons: Everything was great

Pros: Cathay pacific is very professional. 100 times better than American Airlines in general

Pros: Nothing.

Cons: Not being scammed on bag charges.

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

Pros: Kind staff, long flight but the attendant were super kind

Cons: More leg room

Pros: It was a pretty comfortable flight.

Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.

Pros: In-flight was confortable.

Cons: Food options aren't that familiar but ok to the taste anyway. :)

Cons: It is just a long flight and the middle economy seats are what they are.

Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.

Pros: Good quick flight

Cons: N/A

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Cons: Generally ok for econ

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.