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Cons: Not having someone farting the whole time in the plane.

Pros: Price

Cons: Time

Cons: I prepaid for my meal and it was brought to me soon after I boarded about 4pm. I wasn’t hungry as I already had lunch. It would have been better to bring it for me at dinner time, Sydney time as that’s what my body clock was on. The last service was too close to landing.

Cons: The bowl of noodle in soup had no taste to it, breakfast sandwich wasn’t anything special. Pesto salad and butter chicken was good.

Pros: the seating was amazing had enough space to spread my legs out and service was amazing.

Pros: everything from the boarding and check-in process to in flight comfort.

Cons: Seats are cramped

Pros: Crew was very courteous and we had decent leg room for economy. Flight was on-time unlike Quantas

Cons: Food was not appealing but the beverages were great.

Pros: Food and crew!

Cons: The moment they gave out the ice cream it broke in half and began melting. Its hard to eat in the dark and turning on the light with a sleeping neighbor is no fun. Not the best choice to provide it as a popsicle... maybe a cup would be best.

Pros: They charge extra for a seat, carryon bags, soda... most expensive carrier

Pros: I always worry about Jetstar, bad experiences in the past. Just glad me and my luggage got to where we were meant to be!

Pros: All were very good.

Pros: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.

Cons: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.

Pros: the seating was amazing had enough space to spread my legs out and service was amazing.

Cons: On time boarding and availability of inflight entertainment.

Pros: Crew was very courteous and we had decent leg room for economy. Flight was on-time unlike Quantas

Cons: Food was not appealing but the beverages were great.

Pros: Seats were comfy

Cons: Food was the worst I have ever been offered on a flight

Pros: Crew were fantastic

Cons: Entertainment choices

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.

Cons: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.

Pros: Nothing

Cons: being on time

Pros: The crew was fantastic. The airplane was perfectly clean and new.

Cons: There’s no entreterniment neither food or beverages.

Pros: I got the bulkhead seat, so legroom was superb. The inflight dinner was also good (vegetarian gnocchi).

Pros: Much better than any airline in the states.

Cons: A few more trash pickups from the crew. I had a few times I was left holding trash.

Pros: Friendly crew, well flown, good boarding procedure

Cons: Flight was about 10 mins late due to "paperwork"

Pros: No problem apart from left a tad late

Cons: Na

Pros: All goid

Cons: Na

Pros: Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained.

Cons: Allow power outlets for the mobile phones if movies were accessible

Pros: Comfotable flight, Good landing.

Cons: Though one of the stewardess' was professional she was a little impersonal. That statement is a little harsh as she was very young. I am sure as she gains experience she will become great at what she does. Maybe a big smile would help when she addresses passages.

Pros: It was a routine flight experience

Cons: The flight was half an hour late arriving

Pros: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.

Cons: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.

Pros: tons of leg room in emergency aisle + fast on/off loading of plane

Cons: weird boarding via bus that was kinda annoying

Cons: Nothing

Pros: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.

Cons: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: The crew was great but the seats were not.

Cons: Roomier seats and meals should be served a little bit closer in between

Pros: Crew is one of the friendliest I have ever experienced. Everybody has been extremely nice and helpful. Food was great.

Cons: Seats feel very narrow, pitch is good. Entertainment is pretty basic, selection is eh. Boarding is not consistent.

Pros: everything from the boarding and check-in process

Cons: Seats too close together

Cons: On time boarding and availability of inflight entertainment.

Cons: No in flight entertainment. No seat charging. It would have been nice to know this a head of time so we could have prepared (tracing with 3 kids). Right before we took off crew told everyone to down load virgin app, they didn’t specify the entertainment app. So we were not able to watch any movies.

Pros: nothing

Cons: getting out on time, complimentary food.

Cons: Check and bag drop. Four people stood at the desks waiting til The exact min two hours before to drop bags. Time came they ignored everyone and they finally started. They were not that kind. They could take some lessons from NZ air.

Cons: Flight was delayed by 45 minutes due to **insert one of many excuses here** and then Jetstar misplaced my luggage ( I arrived at 3 pm into Melbourne and my luggage arrived 10.30pm so I spent one of my two nights waiting for the bag to show up)

Pros: Crew were ok , but all looked like they had had a long day. Functional but not outstanding.

Cons: Late departing

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Crew were great!

Cons: Seated at the back of the plane. Ran out of food options.

Pros: All the basics were good- comfort, service, and the flight itself.

Cons: The fight was significantly delayed due to weather, which is not their fault, but they did not update us or the departure time toward the end, which they clearly knew and didn't communicate that it would be further delayed. They forgot cups for tea and coffee, so we only had water or juice.

Pros: the seating was amazing had enough space to spread my legs out and service was amazing.

Pros: Good crew, clean.

Cons: Food both free and purchased. Seat most uncomfortable after and hour and a half.

Pros: Adequate

Cons: In this day and age, i expect to have free entertainment even with a short hall

Cons: There're unoccupied rows, but still pack passenger together instead of offering the empty seats to couples.

Pros: The touch down landing was PERFECTLY smooth!! Thank you Captain!

Pros: Plane was clean. Crew were professional. Ahead of schedule arrival.

Cons: It's an economy airline, so it has the usual compromises on entertainment and refreshments.

Pros: everything from the boarding and check-in process

Cons: Seats too close together

Pros: Crapped seats too close. Seat belts too short.

Pros: Wifi

Cons: Plane was too hot near the end during a holding pattern

Pros: Crew were ver friendly

Cons: Late departure?