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Cons: Temperature control. Information about the delay

Pros: Flight was short and pilot got me there safely. Kept passengers informed about delays.

Cons: Absolutely claustrophobic cabin with uncomfortable seats and no leg room. I paid for first class and ended up in the back of the plane. No drink service. Flight to MSP was far superior

Pros: A box was under my feet, not sure what it was. A part of plane! ATL - EZE uncomfortable Crew great in spite of ongoing turbulence!

Cons: Temperature inside airplane extremely hot.

Cons: Poor communication on delays. No wifi. No service. Couldn’t use lavatory.

Pros: Kudos to the employees who really tried to help rather than pay mere lip service.

Cons: The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?

Pros: The crew was nice. They did a very good job under the circumstance.

Cons: The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything.

Cons: Delayed flight planning - would have been nice to delay the flight before boarding.

Pros: The crew was very nice

Cons: Everything else

Pros: Delicious food for coach

Cons: Cabin crew arrogant and rude Power ports didn’t work WiFi down

Cons: Cool flight, delayed, seat was in very back of plane, and Kayak did not carry over my personal info such as Known Traveler Number, nor would it allow me to check online.

Pros: Crew was good. No economy seat is super comfortable. (Why would you even ask that?)

Cons: Be on time. Not keep changing/delaying the border time. Not change my seat. (Plane was far from full.)

Pros: Nothing

Cons: Proper communication

Cons: I almost lost my flight because of a delay issue, I literally had to run more than 2KM, electrical outlet was not working on business class, a bit disappointing;(

Cons: Delayed 4 hours on tarmack

Cons: Terrible delays