Miami car rental reviews and directory
Alamo![agency]()
Best rated
8.9 Excellent (303 reviews)
2 locations in Miami
Alamo
Locations in Miami
3900 Nw 25th St+1 844 891 0547
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
3900 Nw 25th St+1 888 826 6893
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
10.0 Excellent29 Jun 2017
Efficient friendly servicePros: They had a lot of friendly people working so pickup and drop off were very fast.
10.0 Excellent26 May 2017
Pros: Got a great car at a great price. Helpful staff who were willing to acquaint me with the car.
7.2 Good14 May 2017
Good car confusing rental and returnPros: The car was clean and well maintained.Cons: Finding the rental car agency was difficult. Finding the return was equally difficult.
10.0 Excellent2 May 2017
As promisedPros: No hidden surprises or charges and the pick-up was easy and flawless. Easy location and transportation from the terminalCons: Nothing.
4.0 Okay26 Apr 2017
Never again!Cons: Rude staff, unwilling to take any responsibility for solving a problem with our reservation. Cost us several hours of vacation time and undue stress.
2.0 Mediocre17 Apr 2017
Florida requires a credit card to pick up a carCons: I wasn't told I needed to give them a credit card to rent a car.
10.0 Excellent13 Apr 2017
No hasslePros: Uncomplicated and fast. Clean cars
10.0 Excellent11 Apr 2017
Cons: Thet i nedef to fix puncture by my self end tp pay for it
7.6 Good11 Apr 2017
Lack of informationCons: I was traveling to Orlando but I was never told about that the Tolls were included or not.
10.0 Excellent7 Apr 2017
Pros: very easy on all fronts
Enterprise![agency]()
8.4 Excellent (384 reviews)
26 locations in Miami
Enterprise
Locations in Miami
1100 Nw 42nd Ave+1 786 621 7900
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
1109 Brickell Ave+1 305 507 0257
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
12037 S.w. 117 Ave.+1 305 233 8292
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
12394 Sw 128th St+1 305 506 0577
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
13511 S.w. 137th Ave.+1 305 253 8209
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
14975 W Dixie Hwy+1 305 948 9432
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
16011 South Dixie Hwy+1 305 238 0090
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
1717 N Bayshore Dr Ste 120+1 305 358 5513
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
17750 S Dixie Hwy+1 305 259 0303
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
18990 Nw 2nd Ave+1 305 653 1557
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
19002 W Dixie Hwy+1 305 936 8999
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
19300 Sw 108th Ave+1 305 256 1112
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
2100 Nw 107th Ave+1 305 477 4799
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
3011 Nw 36th St+1 305 636 2776
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
3621 South Dixie Hwy+1 305 648 0665
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
3900 Nw 25th St+1 833 479 1096
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
400 Se 2nd Avenue+1 305 358 5513
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
5721 Sw 137 Ave+1 305 388 4747
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
650 Ne 167th St+1 305 948 9432
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
7275 Sw 40th Street+1 305 262 1880
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
7305 Sw 107th Ave+1 305 388 4747
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
7328 Nw 36th St+1 305 702 2813
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
8324 S Dixie Hwy+1 305 668 3374
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
8462 Sw 8th St.+1 305 477 4799
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
940 Nw 27th Avenue+1 305 644 6161
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
9800 S. Dixie Hwy Unit #1+1 305 670 8777
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
2.0 Mediocre1 Dec 2020
Pros: That I ended up spending the 700 dollars on new tires for my car and drove my own damn car!!!Cons: It would have been better if you had cars to rent. You guys completely overbooked and if you are going to blame Enterprise then you're double bad for both overbooking and not taking responsibility for the service you provide. Seriously starting to doubt your service.
2.0 Mediocre2 Nov 2020
Pros: My experience was a disaster!..... You confirmed me a pick up truck with ENTERPRISE and when I went to pick it up, they did not have it available... I spent $ 65 in transportation and 2 hours of my time plus disrupted plans, YOU ARE COOKS and LIARS!...... NEVER EVER Aagain will go trough you and will post everywhere how liars you are!!!
10.0 Excellent31 Aug 2020
Pros: everything was handled without difficulty.Cons: n/a
5.2 Okay24 Aug 2020
Pros: The staff was friendly and both pick-up and drop-off was easyCons: I was extremely disappointed with the cleanliness in my rental. It did not look like my rental vehicle was even cleaned or sanitized. I expected more from Enterprise rental especially with the covid-19 pandemic. I made sure to document with pictures all my dissatisfactions and was tempted to let the staff know of them at my drop-off point, but I am truly not one of those consumers, In all honestly this is my first review ever, but Like I said I was disappointed in the initial presentation of my vehicle at my pick-up point.
6.4 Good15 Jun 2020
Cons: staff during drop-off were rude and unhelpful, including the manager who did not offer any assistance at all, she just sat there with nothing to say....
6.0 Good4 Jun 2020
Pros: Actually I have cancelled the reservation, but I had the opportunity to perceive the experience up to the point where it ceased. Renting a vehicle is like gambling in a casino. Prices on the website changes overtime up and down like a luck game. It’s insane! In a few instances the staff was courteous, but the whole process is close to a scam. Similar experience is like purchasing a new vehicle in a dealer, wherein one feel like swimming in a pool crowded with white and tiger sharks. Nefasto!Cons: If only the intention behind capitalist ‘business’ was not evil as it’s. “The road to hell is paved with good intentions.” “The last capitalist we hang shall be the one who sold us the rope.”
5.2 Okay4 Jun 2020
Pros: The car was clean.Cons: The pickup was a disaster and took over 30 minutes because of tablet issues. The car was on EMPTY when I picked it up. The stereo didnt work well, the sound got distorted when you turned it up.
10.0 Excellent3 Jun 2020
Pros: Yes
6.8 Good12 May 2020
Cons: They didn’t take my reservation and I lost my money, I had to pay everything again
3.6 Mediocre6 May 2020
Cons: I booked my car online you failed to tell me the location I was picking up at was closed due to the pandemic. I had to go across town to another enterprises where I was charged MORE for my rental.
Sixt![agency]()
7.4 Good (381 reviews)
9 locations in Miami
Sixt
Locations in Miami
14350 W Dixie Hwy+1 888 749 8227
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
1610 Washington Ave+1 888 749 8227
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
2800 SW 28th Terrace+1 786 464 1043
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
330 Se 1st St+1 888 749 8227
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
3301 Coral Way, Suite 106+1 888 749 8227
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
3900 NW 25th Street #414+1 888 749 8227
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
4332 Collins Ave+1 888 749 8227
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
50 SW 12th St+1 305 547 8210
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
705 5th St+1 888 749 8227
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
2.0 Mediocre12 Oct 2020
Cons: They had no cars available and never contacted me once something became available. Terrible service
2.0 Mediocre11 Sep 2020
Pros: I dropped off the car and the did not log it in and charging Me an extra day
10.0 Excellent4 Sep 2020
Pros: The staff was friendly and got us in and o with our vehicle with no issues!
5.6 Okay17 Jul 2020
Cons: They did not have the car I reserved. I was told I could come back in the morning and something would be available
10.0 Excellent15 Jul 2020
Pros: Pick up and drop off super easyCons: No complaints
8.4 Excellent11 Jul 2020
Pros: I like that I didn't have to wait long and that the check out process was easy.Cons: Better options and representative being flexible and working with client to make sure that I a left there extremely happy.
7.6 Good5 Jul 2020
Cons: I never actually got the car. I had to cancel because traveling during COVID was probably not the best idea. Every other place gave me a full refund or at least a credit. Sixt still charged me a portion of my rental for canceling. Kind of ridiculous giving the circumstances.
5.2 Okay26 Jun 2020
Pros: Drop off was easy and a relief. Vehicle was clean.Cons: I ordered a luxury, they had none. I paid for a Mercedes SUV Luxury vehicle. I was on hold for over 90 minutes (screen shot of call) when I tried to complain. I received a Jeep Grand Cherokee. And 25 dollars off my bill. They wanted to refund my debit card I paid with 2 weeks prior to my reservation. Then charge it to a major credit card. I asked why charged and refunded. They then Claimed I didn't read terms and conditions where it explains everything. I was not the only client they did this to while i was there. I wasn't the only one Sixt did this to that day. They didn't have someone elses luxury vehicle who had prepaid and scheduled to be picked up and already paid for. They bate you for what you want online then switch with shitty model and take off a very small inconvenience "sorry" while charging you for tolls and extra insurances. Scam will not use sixt again. Ever.
2.0 Mediocre1 Jun 2020
Cons: The office was closed and I wasn't able to get my car but I was still charged.
5.2 Okay26 May 2020
Pros: The checkout person was greatCons: More staffing as it took an hour to get by in line and didn’t get the vehicle I asked
Avis![agency]()
7.3 Good (140 reviews)
8 locations in Miami
Avis
Locations in Miami
153 Northwest 6th Street+1 786 323 6341
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
3400 Coral Way+1 305 648 2252
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3900 Northwest 25th Street, Suite 402+1 305 876 1800
| Monday | 05:00 - 23:59 00:00 - 23:59 |
| Tuesday | 05:00 - 23:59 00:00 - 23:59 |
| Wednesday | 05:00 - 23:59 00:00 - 23:59 |
| Thursday | 05:00 - 23:59 00:00 - 23:59 |
| Friday | 05:00 - 23:59 00:00 - 23:59 |
| Saturday | 05:00 - 23:59 00:00 - 23:59 |
| Sunday | 05:00 - 23:59 00:00 - 23:59 |
6101 Northwest 74th Avenue+1 305 887 7865
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 17:00 |
6796 Southwest 40th Street+1 305 667 3205
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 17:00 |
8350 Mills Drive+1 305 273 7226
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
8888 Southwest 136th Street - Space 145+1 786 713 4500
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
99 Southeast 2nd Street+1 305 379 1317
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
2.0 Mediocre9 Dec 2020
Pros: NothingCons: No cars were available, I waited for 7 hours and nobody even called me once to get an update. Didn’t end up getting a car at all. They complete ruined my schedule.
3.6 Mediocre18 May 2020
Pros: Clean car! Located next to MIA moverCons: Everything. Long line due to one employee working the pick-up line. The car was not maintained - Logo missing from front bumper, trunk was jammed, key fob didn’t work. Drop-off was confusing at 1pm. Limited staff - some didn’t speak English! Very stressful
2.0 Mediocre17 Mar 2020
Pros: There was no car available
3.2 Mediocre28 Jan 2020
Cons: Customer service
5.2 Okay3 Jan 2020
Pros: Fairly easy to book onlineCons: On dec 30st there were 4 people!!!serving the line... at the airport terminal had to wait almost 4 hours in line to have the car
10.0 Excellent8 Dec 2019
Pros: Very fast check-in and easy returnCons: More info on tolls and car features
10.0 Excellent2 Dec 2019
Pros: Pick up was excellent. Staff assisted with ease despite me mistakenly booking the wrong airport. I ended up getting rental from Hollywood International FLL instead of Miami. Drop-off was quick and easy and I didn't have to worry about missing my flight despite being strapped for time.
6.0 Good2 Aug 2019
Pros: The service was greatCons: WAY TOO EXPENSIVE
2.0 Mediocre25 Jun 2019
Pros: Nothing. I ordered an 8 passenger SUV and they only had a 7. When they switched to a minivan they still charged me a premium SUV rate.Cons: Almost everything
8.8 Excellent24 Jun 2019
Pros: drop-off was easy, car was comfy.Cons: the car would only lock via actual key no buttons on key to unlock or lock car, car was really dirty inside at pickup.
Dollar![agency]()
7.2 Good (270 reviews)
2 locations in Miami
Dollar
Locations in Miami
3900 Nw 25th St+1 305 894 5050
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3900 Nw 25th Street+1 866 434 2226
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
8.0 Excellent16 Dec 2020
Pros: Very quick car return.Cons: If you aren't familiar with the way to get to the rental car facility, it could be a little frustrating. A little pricey, as well.
2.0 Mediocre13 Dec 2020
Cons: I was lied to about the toll situation in South Florida. I was told I would hit 7 tolls between Miami and Key West. I was told I would pay $10 per occurrence if I didn't accept its toll program. After driving to Key West and noticing I did not hit a single toll, I called the number on my rental agreement to cancel the remainder of the toll policy, since I was paying $10.99 per day and had 6 days remaining of my 12 day rental. I was staying in Marathon Key, one hour and 20 minutes from Key West. I was told by the person on the phone that I had to either go to a rental counter in Key West or Miami to remove the feature. So I was expected to drive either 80 minutes or 120 minutes to remove the policy. I was given a local number to call, but I always received a phone message saying the location was either closed or unavailable. I could not leave a message. Additionally, there was something with the car that caused it to feel like something was stuck under the auto carriage one the vehicle went over 45-50 miles an hour. The return process was a fiasco too. I was directed to a specific location, and had to wait over 10 minutes to be addressed.
4.0 Okay6 Dec 2020
Pros: Staff need customer service trainingCons: If you are charging a $200 deposit it needs to be stated in contract and not at counter when you pick vehicle up
10.0 Excellent29 Nov 2020
Cons: Whole experience was perfect
6.4 Good24 Feb 2020
Pros: Good overall, working vehicle, did the job.Cons: Booked online and when we picked up hidden fees and a deposit was needed which was unexpected and could only be done by driver, when it was book with different credit card. Very confusing on drop off.
4.0 Okay13 Feb 2020
Cons: The car we were provided (Toyota Sequoia) had a check engine light on and the manager, Wayne, refused to swap us to another vehicle that fit our family. Instead he was demanding we paid an upgrade fee and go to a suburban. We sat in the airport for 2 1/2 hours on the phone with corporate trying to complain. Corporate was of no support. Finally an employee went to the back and found an expedition and let us take it at risk to his own job. The car fit our family but had a brownie stuck to the backseat and had clearly not been cleaned. I believe this is because the employee had to take it from the prep line to give it to us. The sort of behavior is absolutely unacceptable and is a terrible representation of both budget and thrifty as the manager wore both emblems. This individual has no business dealing with the public and was clearly out to gouge people in need. We sat sweating in the airport with a small baby and for other children for over two hours because of the managers unwillingness to take responsibility for a broken vehicle. He told us to take the broken vehicle and then pull over to the side and immediately call roadside assistance and they would be able to swap us out for another vehicle. I was not going to be stuck on the side of the road in Miami by the airport with five children Waiting for roadside assistance that is insane.
10.0 Excellent5 Jan 2020
Pros: Fast and super easy. Reasonable price.Cons: Cheaper is always better, but great value this experience. Price is Right.
8.0 Excellent1 Jan 2020
Pros: The pick up and drop off was quick and super easy.Cons: The inside of the vehicle I rented could’ve smelled better honestly.
8.8 Excellent15 Dec 2019
Pros: Friendly staff. No long line when I arrived.Cons: Van could have been a little bit cleaner on the inside.
6.4 Good13 Dec 2019
Cons: Car had ants ! Inside and out!
Budget![agency]()
7.1 Good (409 reviews)
8 locations in Miami
Budget
Locations in Miami
13760 North Kendall Drive+1 305 380 7375
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3400 Coral Way+1 305 774 9521
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3900 Nw 25th Street, Suite 403+1 305 876 1820
| Monday | 05:00 - 23:59 00:00 - 23:59 |
| Tuesday | 05:00 - 23:59 00:00 - 23:59 |
| Wednesday | 05:00 - 23:59 00:00 - 23:59 |
| Thursday | 05:00 - 23:59 00:00 - 23:59 |
| Friday | 05:00 - 23:59 00:00 - 23:59 |
| Saturday | 05:00 - 23:59 00:00 - 23:59 |
| Sunday | 05:00 - 23:59 00:00 - 23:59 |
6101 Northwest 74th Avenue+1 305 885 6868
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 17:00 |
6796 Southwest 40th Street+1 305 667 3180
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 17:00 |
8330 South Dixie Highway+1 305 669 5506
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 17:00 |
8888 Sw 136th Street+1 786 713 4502
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
89 Se 2nd Street+1 305 377 4410
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
2.0 Mediocre13 Dec 2020
Pros: Staff is fine drop off was easyCons: Pick up
10.0 Excellent6 Dec 2020
Pros: Miami staff was helpful, and we were able to "hit the road" quickly. Drop off in Chattanooga went smoothly. The car was also terrific.Cons: No complaints or suggestions.
2.0 Mediocre28 Nov 2020
Cons: No car was available. We were placed on a wait list, but were never called back. Cancelled the reservation the next day. Now must get a refund from Allianz for the Collision Damage Waiver.
2.0 Mediocre27 Nov 2020
Pros: NothingCons: They didn’t have a car for me
10.0 Excellent25 Nov 2020
Pros: The staff was SO nice and helpful and the car was as promised.
2.0 Mediocre12 Oct 2020
Pros: Staff was not helpful at all.Cons: Long story short, was unable to get the rental vehicle after verifing they had the vehicle. Unable to use my credit card due to a error made by the clerk running my card forst then said she could not run the card again. Made it impossible to rent a car. Had to drive my personal vehicle on my vacation.
2.0 Mediocre6 Jul 2020
Pros: Nothing. I couldn’t rent the car. The store was supposed to be open, but when I got there it was closed. 3 clients (including) myself were there at the correct time, but the store was closed.Cons: Everything
8.8 Excellent20 Jun 2020
Pros: Friendly staffCons: Car was smelling / smoker car
4.0 Okay19 Jun 2020
Cons: The car didn’t feel clean when I got in it. I also had to touch the plastic pen to sign on the screen for all of the terms of the rental. They need to have a touchless option at this point! It felt very very dated
4.0 Okay16 Jun 2020
Cons: They are not honest with the prices
Hertz![agency]()
6.8 Good (299 reviews)
14 locations in Miami
Hertz
Locations in Miami
10943 South Dixie Highway+1 305 235 3984
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
1201 Nw 42nd Ave+1 305 649 9092
| Monday | 05:00 - 23:59 00:00 - 23:59 |
| Tuesday | 05:00 - 23:59 00:00 - 23:59 |
| Wednesday | 05:00 - 23:59 00:00 - 23:59 |
| Thursday | 05:00 - 23:59 00:00 - 23:59 |
| Friday | 05:00 - 23:59 00:00 - 23:59 |
| Saturday | 05:00 - 23:59 00:00 - 23:59 |
| Sunday | 05:00 - 23:59 00:00 - 23:59 |
1201 Nw 89th Court+1 305 436 5885
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
13205 Sw 137 Ave #106+1 305 259 3991
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
13800 Sw 137th Ave+1 786 329 4042
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
16211 Nw 57th Ave+1 305 626 4683
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
16901 S Dixie Hwy+1 305 235 3984
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
229 Se 2nd Street+1 786 425 2515
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
2940 Nw 36th Street+1 305 636 9693
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
3900 Nw 25th Street Suite 410+1 305 871 0300
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
5101 Blue Lagoon Drive+1 305 436 5885
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
7401 Sw 40th St+1 305 262 0736
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
7930 Nw 36 St Ste 2101+1 305 436 5885
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
8905 Sw 129 Terrace+1 305 251 6835
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
2.0 Mediocre21 Dec 2020
Pros: arrived at airport and was told that there was no reservation in my name at all and there were no cars to rent.Cons: had a 2:10 P.M. flight from IAD to Miami . I received a call on the plane waiting to take off that Hertz was closing at noon. about the time we were getting ready to take off. when I arrived at the airport they were open but was told they couldn't find my reservation. I was also told in no uncertain terms that there was no cars available. I walked away and went to Enterprise and rented myself a car. This will be my last dealings with Hertz .
8.0 Excellent25 Oct 2020
Pros: Pickup/dropoff was both quick and easy. Car given was a great one.Cons: Car may have been sanitized (it did have the unripped seal on car door for verified sanitation) but was not cleaned properly in the inside of car. Found food crumbs and leftover chips in between seats throughout the car from previous customer I assume, so this made me think the car was not actually cleaned.
2.0 Mediocre6 Oct 2020
Cons: No one at counter upon arrival. Rented a Jetta but got a Kona. Dropped the car off yesterday and this morning charged me an additional $100. Still waiting to find out why.
2.0 Mediocre29 Sep 2020
Pros: Not at all. Very rude and not apologeticCons: I had my confirmation and showed up to the facility. They had no car for me even though they said they had the confirmation. There was no car or customer service. She was rude and dismissive. I feel because I went thru kayak that they didn't want to honor my reservation because they could get a more expensive price elsewhere. It was a holiday weekend. They ruined my plans and caused me alot of trouble.
2.0 Mediocre25 Sep 2020
Pros: NoCons: Handle the mistake in the reservation
8.4 Excellent21 Sep 2020
Cons: The fact that I was told 3 hours before my pick up time, that the Car I had rented was not available was not appreciated. In the end, the team came through but I believe it was due to a same miracle.
2.0 Mediocre28 Aug 2020
Cons: I have no words to describe how awful this experience has been. I have been a gold member for twenty years. I will never rent from you again. On 8/16/20 I contracted with Hertz to rent a cargo van in Miami on 8/21, to be dropped off at the Renaissance Hotel in Washington DC, in downtown, on 8/24, one block from my hotel. This was important to me because there happens to be a worldwide pandemic going on, my husband and I are both in the high risk category, and I did not want to have to return the cargo van to the airport and then be forced to get into a taxi or Uber with a stranger. On 8/24 we drove to The Renaissance Hotel and your desk, according to the Hotel, was abandoned for weeks before my date of rental, 8/16, information you should have known at the time of our contract. A sign on the desk directed us to a Hertz at 699 7 St, NW. We drove there, your personnel walked out took one look at the cargo van, and decided she wouldn’t take it, when I insisted I was leaving it, she rudely told me I’d get tickets, get towed, and get arrested for not returning it to the airport, or Falls Church (over an hour away). Mind you, I am in DC in the middle of moving three daughters, and now I have a cargo van, no where to park it, and no where to return it that doesn’t risk our lives. I parked it on the street and proceeded to engage in a three hour odyssey with your customer service, roadside assistance and “contract extension request” (pretty ironic) departments, as each unhelpful person claimed it was the other departments job, and couldn’t help us and transferred us with 50 minute waits and a maddening game of customer volleyball. I have ALL this on audiotape. A customer service person told us to try dropping it off at a different Hertz which was walking distance, 601 F St, NW. We interrupted our move again and drove there, guess what? It was the back address of the SAME Hertz at 699 7 St, NW, where I was rudely sent on my way four hours earlier! I tried your chat line, not available. I wrote you “contact us” email, no one answered. I called West Kendall Toyota, where I rented it, and left a message with Robert, who was duly horrified at my predicament, and promised for your Hertz manager would get right back to me. He never did. I used west Kendall Toyota’s text line explaining everything, and they too assured me he would get back to me shortly. Again, no response. I texted that line again the following day. No response. Eventually, worn down by your lack of even the slightest bit of assistance, we drove the vehicle to the airport on 8/27 when we were able to make arrangements that did not include being forced to take a taxi or Uber or public transportation. Given your grotesque and dangerous breach of our contract, it seems manifestly unfair for you to charge us for this rental.
10.0 Excellent21 Jun 2020
Pros: Car and staff were great.
6.0 Good18 Mar 2020
Pros: All good except the return and in spite of returning two days early, I got no credit back.Cons: See above
6.0 Good2 Feb 2020
Pros: I had a multi-month rental. The monthly price was low at $613. It was a KIA Soul, all automatic, rear view camera, good trunk size with fold-down seats. Probably a 5-6 year old vehicle. Well used, but clean. They did allow me to extend the rental with just a phone call.Cons: Check in was at the Hertz desk in a Hilton hotel - not at a regular hertz office. Took almost an hour to get the car as other Hilton guests were served before us. The car itself was a KIA Soul - not the Corolla we were hoping for. Also Hertz charged my credit card a higher amount in month one, lower in month two, the expected rate ($613) in month three and then below expected rate in month four.
Payless![agency]()
6.8 Good (168 reviews)
2 locations in Miami
Payless
Locations in Miami
3900 Northwest 25th Street+1 305 870 0397
| Monday | 06:30 - 23:59 |
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 06:30 - 23:59 |
| Sunday | 06:30 - 23:59 |
89 Southeast 2nd Street+1 305 789 4298
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
5.2 Okay10 Aug 2020
Cons: DO NOT RENT FROM HERE! Go online and check their reviews on FB. They are being reported to the Florida tax board
6.8 Good31 Jan 2020
Pros: Upgraded when they didn't have my car ready.Cons: Really slow and mumbled a lot instead of talking to you.
8.0 Excellent4 Dec 2019
Pros: Staff were indifferent and efficient. Drop off was very easy.Cons: A better price.
8.4 Excellent28 Apr 2019
Pros: Friendly and helpful staff. Very easy to get to the car.Cons: The car had a small crack in the windshield, and it smelled odd.
6.4 Good27 Apr 2019
Pros: They did not have the size car I reserved available. They gave me half a tank of gas, but no price discount, to take a smaller car.Cons: They should have had the right size car available. In Sarasota there was some problem with records so I culdn't just drop off the car, I had to go into the airport to finish the paper workk.
4.8 Okay22 Oct 2018
OverchargedCons: BEWARE!!! IF YOU MAKE AN ONLINE RESERVATION USING THIRD PARTY WEBSITES THEY MAY AND PROBABLY WILL CHANGE THE ONLINE PRICE YOU SAW TO THE PRICE THEY WANT AT THE TIME YOU SHOW UP AT THE COUNTER. CHECK ALL THE PAPERS BEFORE SIGNING AND PRICES, NO COOPERATION EVEN WITH EVIDENCE FROM CUSTOMER SERVICE AND MANAGERS THEY BLAMED THE THIRD PARTY COMPANY. FIRST AND LAST TIME WITH THIS COMPANY. NOT MY FIRST TIME USING ONLINE COMPANIES FOR RENT CARS AND NEVER HAD AN ISSUE UNTIL NOW WITH PAYLESS, READ THE BAD REVIEWS THEY HAVE, I SAW I AM NOT THE ONLY ONE WITH THIS ISSUE.
5.6 Okay21 Oct 2018
Just a drop off servicePros: Good locationCons: Customer service at the end
7.6 Good17 Jul 2018
Overall satisfied, but...Pros: Good value overallCons: The cleaning spray they used really smelled bad. It smelled like old people. I had to buy an air freshener. It was really bad.
6.0 Good30 Jun 2018
Beat up carPros: Good serviceCons: For a car with 13000 mi, it was covered with scratches, scrapes and needed to be vacuumed again.
5.2 Okay19 Jun 2018
Bad experiencePros: I liked that an employee (Mr. Camacho )went over and beyond to ensure I received a vehicle I made reservations for.Cons: Upon arriving at the pick up desk I was served by a rude employee. I was told I needed additional insurance for the vehicle which was an additional $15 per day. I asked if I already have lability insurance would that suffice. He told me he didn’t know for me to call my insurance company. I contact the company my coverage was sent over via email he reviewed it and then proceeded to tell me the vehicle I’ve made reservations for was unavailable. I was given what I thought was to be a minivan upon getting to the van I just covered it with a 15 passenger van. I was traveling with my two children there was no need for a 15 passenger van. I list with a midsize car which I was please it wasn’t the 15 passenger van
Thrifty![agency]()
6.6 Good (210 reviews)
2 locations in Miami
Thrifty
Locations in Miami
3900 Nw 25th St+1 877 283 0898
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3900 Nw 25th Street+1 877 283 0898
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
6.0 Good17 Nov 2020
Cons: 5 hours waiting on hold on 2 calls to 800 number
4.8 Okay6 Nov 2020
Cons: Customer service when making changes over the phone
2.0 Mediocre1 Nov 2020
Pros: NothingCons: They didn’t have a car available and I had to rush and rent from another company at a much higher price
5.2 Okay18 Sep 2020
Pros: New car with low milesCons: Miami staff is indifferent at best and rude at times.
2.0 Mediocre1 Sep 2020
Pros: My Disney cruise got cancelled due to covid. And you guys wouldn’t give me credit or my money back like everyone else.Cons: Give me my money or credit back
5.2 Okay19 Aug 2020
Pros: Nothing beyond the vehicle.Cons: Service and pick up was a disaster. It took me two hours to simply leave the garage provided their lack of organization.
3.6 Mediocre9 Jun 2020
Cons: I was overcharged and no staff was helpful whatsoever, in person and over the phone. I will not use them again.
6.4 Good1 Jun 2020
Pros: Staff was amazing when picking upCons: Staff was horrible while dropping off. Didn’t want to help me when I had no Choice but to pull into the next drive way for returns because the gate for dollar/thrifty was blocked off because they were closed. The only guy around worked for budget I believe he told me to pull in and to park he would get someone to grab it when they arrive. Told me to take a picture of gas and mileage. Also to take keys to the 4th floor. I was trying to arrive early for a flight and after going up and down the escalator multiple times tryIng to figure out where to leave the keys . Not only am I sweating with all the luggage I also have a very sleepy 5 year old. At this point I’m panicking not knowing when I would finally see someone and I have 1 hr until my flight . Finally I see a guy and he doesn’t want to help and he wants me to figure out how to get the car out of the othe return line which the car is blocked in at this point . He is not giving me any idea what to do at this point and talked to me like I was stupid . I know where the car should be returned but if I’m too early and trying to make a flight, and the return lane is closed, what do I do? After trying to look for someone, I come back down and there is another guy . I pretty much broke down at this point trying not to explain to him and he just says give me the keys I will take care of it ! Don’t stress , and to take care of my baby. Luckily after running I was able to make my flight. If only the other guy had the same attitude.
6.8 Good25 Feb 2020
Pros: Yes.Cons: We were promised an Focus or larger and they gave us a Fiesta.
9.2 Excellent13 Feb 2020
Pros: The staff was friendly and responsive, and the car exceeded expectations.Cons: Wait times were large for both the counter and pickup. The pickup process was unclear; a simple sign would have helped. (Go to the counter and hand contract to an attendant. They will review and bring a car to you. - Simple, yes, but some other agencies have you go to an area and choose the car, and it seemed like this was the arrangement, or it was not; it was unclear because there were numberous customers just milling around.)
E-Z Rent-A-Car![agency]()
6.5 Good (146 reviews)
1 location in Miami
E-Z Rent-A-Car
Locations in Miami
3900 NW 25th St Suite 414+1 305 635 3230
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
8.4 Excellent8 Jan 2020
Pros: EZ counter had no customer but said couldn't help me and sent me to Advantage counter where I had to wait behind 2 customers. When finally helped agent had difficulty finding my reservations and asked why I didnt go to EZ counter. Process took longer than past experiences renting cars from other rental companies. My personal car was in repair and I was not sure if may need extension on rental days. The agent advised they dont extend amd I would need to return rental and then start over in rental process. This did not make sense to me and would be an inconvenience. In past I have been able to extend my rental with other companies by simply calling amd requesting.Cons: As noted in my experience with EZ, I had some inconveniences that the company could have avoided.
2.0 Mediocre6 Jan 2020
Cons: Even though i made a reservation, they put me on a 3 hour waiting list when I arrived to pick up the car. I cancelled the reservation.
2.4 Mediocre7 Oct 2019
Cons: Rented a convertible mustang and when time to pick up the person said that it's only for tourist Florida residents are not allowed to rent it, it didn't say in the website they won't refund my money so I lost $183 that I didn't even get to use the car
10.0 Excellent29 Apr 2019
Pros: The stuff was very friendly and helpful.
4.0 Okay9 Apr 2019
Pros: The only east thing was the drop off. Nothing else to likeCons: Different staff who aren’t a bunch of lying rip-offs like the staff at the Ez rental located in Miami International Airport. Very lazy people and they will attempt to rip you off by adding things that you never asked for.
2.0 Mediocre10 Sep 2018
Cons: they didn'r rent me the car because i'm a florida resident that needed a car able to fit 8 or more passengers
2.0 Mediocre27 Aug 2018
Cons: The car was not ready at the reserved time, even one and half hour later, I had to rent from another car rental paying to much for it
2.0 Mediocre30 Jul 2018
Cancelled ReservationCons: Counter was closed, sent to another counter. Told i couldn’t rent the car i reserved because i had Florida license. Mike -the counter employee didnt offer any options and mentioned they didn’t even have a full sized SUV available. Terrible customer service
5.2 Okay1 Jul 2018
Attempting to Scam and Upcharge UsPros: The customer service agent on the phone was ready to help us correct the awful service we received at the counter.Cons: The agent at the counter told us that the car we had reserved (mid-sized car) was not available, and told us our only options were to wait an undetermined amount of time for another one, or to pay an extra fee for an SUV. The agent was unwilling to find us a comparable car to what we booked. After contacting EZ’s customer customer service on the phone, we were informed that the counter agent was not allowed to upcharge us for a different vehicle based upon the fact that we had reserved a different one and that they “didn’t have it there at the time”. Oddly enough as soon as the agent at the counter realized I was on the phone with customer service, she suddenly had a mid-sized car available for us. When we went to get the keys from a different agent at the lot, we were told that they had had several mid-sized cars all day. Clearly the agent inside was trying to scam and upcharge us unecessarily. We will definitely not be renting from EZ-rent-a-car again.
8.4 Excellent10 May 2018
Cons: The car needs to be cars need to be cleaner when they are rented
Advantage![agency]()
5.9 Okay (132 reviews)
1 location in Miami
Advantage
Locations in Miami
3900 NW 25th St Suite 404+1 305 874 2135
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre4 Dec 2020
Pros: They wouldn’t let me rent and only had vansCons: Horrible company
8.0 Excellent28 Nov 2020
Cons: The wait time to get the car was almost two hours. It took me almost same amount of time to fly from NY to Miami
2.0 Mediocre16 Nov 2020
Pros: Reservation was denied by Advantage Rental.Cons: Everything. The car was not there.
10.0 Excellent28 Oct 2020
Cons: Drop off - no one was there to accept the car.
7.2 Good15 Sep 2020
Pros: Although the staff is nice, they are EXTREMELY slow, don’t know how to multi-task, and you’ll be waiting forever! I wish I had booked with another company because this company is exactly what you pay for. I will not use them again and do not recommend them if you are looking for good professional service!!!Cons: Everything! This is a discount car rental retailer so don’t expect exceptional customer service like the other top brands. However, the prices are A LOT cheaper so you get what you pay for! Nice employees are good but if it takes 45 minutes for them to help one person while they act like you’re not even standing there, who cares about saving a few bucks. Especially when all 15 people went through the company’s line next door and were gone! I was so annoyed and kicking myself because my boyfriend told me not to book with them and stuck to the National brands and I didn’t listen. Lesson learned!
4.8 Okay23 Aug 2020
Pros: Nothing. They did not have the car I wanted.
5.2 Okay16 Aug 2020
Cons: 45 minutes to check in Then my size car was not available Made me upgrade Then my American Airlines credit card came up on the system as Debit card so they wouldn’t take it.So I had too put up another credit card in turn they had to charge me for a 2nd driver.(my husband was the one too drive). Get to the car a 1/4 of a tank then the truck then smells like smoke and then to TOP it if it’s has dings all over the place that HECTOR the agent said it was in good condition..I rent twice a month and this never Use this company again Ps call the manager to inform him and he explained the company side Asked me to come drive back (I was 4hours away) He did offer to reduce my upgrade charge .. FYI THAT DID NOT HAPPEN THe manager did not follow thru either.. Good luck if you tentatively Miami airport from Advantage Car Renta Btw. I never post a review but this was ridiculous
5.6 Okay12 Aug 2020
Pros: The color of the van.Cons: The LSU at the desk was awful, we got a mini van and she laughed at us... no drop off directions at all we’re given. Had to pay the under age fee even tho on the phone I was told I wasn’t. She never answered the phone even when we were in front of her she just let it ring and no one ever could get assistance. Only one person working and the manager was in the back finally came out after I asked for her. Why was it not all hands on deck with a line of people?
7.6 Good17 Feb 2020
Cons: One headlight was out and the windshield wipers did not work. It rained the entire time making our driving conditions seriously dangerous.
6.0 Good24 Dec 2019
Pros: Easy and quick procesCons: The car was very old. Didnt feel very safe on the road.
Ace![agency]()
5.9 Okay (198 reviews)
1 location in Miami
Ace
Locations in Miami
3900 NW 25th St+1 786 656 4200
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
10.0 Excellent15 Dec 2020
Pros: Quick and easy pickup and drop off.Cons: The guy at ticket counter lied about toll roads. Saying the only way to get to keys is through toll roads. Pushing $54 package. When he said one way to keys was $18 so $36 both ways. Why would I want to pay more. Then when we left looked up on GPS. Imagine that no tolls if we did not want them. So cost me nothing except a little time.
8.0 Excellent10 Nov 2020
Pros: Really friendly because priceline did some changes to our rate and they help us fixing the problemCons: The problem of the changes of our reservation
10.0 Excellent26 Oct 2020
Cons: Checking in was too long the wait.
10.0 Excellent21 Oct 2020
Pros: Everything went smooth
3.6 Mediocre26 Jan 2020
Pros: NothingCons: The guy ag the desk pushed a very expensive insurance saying it was mandatory even I showing him I bought it online and even saying my credit card covers any issue. He said get it or get off. A real SCAM! That is why The rental car center was FULL of people at all other companies and no one af this mediocre ACE.
4.4 Okay4 Jan 2020
Pros: cost was ok for time of hearCons: car was missing hubcaps and smelled bad
2.4 Mediocre29 Dec 2019
Pros: Very unfriendly staff trying to constantly scam you and upsale.
8.8 Excellent31 Oct 2019
Pros: Pick up was confusing due to the explanation of charges, the extra cost of tolls, etc.Cons: Explanation of the route to the rental car from the rental counter. Also explaining how tolls work, and the charges that appear on the rental contract.
8.8 Excellent1 Oct 2019
Pros: Felix is AWESOME very helpful and TRUE to his word. I DEF WILL use Ace again. Felix was able to help me with gas pricing fareness.Cons: The car could have been a little cleaner .
8.0 Excellent21 Jul 2019
Pros: Price and drop off were greatCons: Staff at counter was extremely slow and has poor customer service skills.
Fox![agency]()
5.1 Okay (516 reviews)
1 location in Miami
Fox
Locations in Miami
3275 Nw 24th Street Rd+1 305 602 9320
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre23 Dec 2020
Cons: Fox's hidden charge due to requiring that I purtchase their insurance and not following industrey practice of accepting insurance from my credit card would have more than doubled the price that I was quoted on line. The lack of disclosure regarding the actual cost of rental is highly misleading. I refused the car and went back to the rental car terminal and rented a car from a major company at a lower price, even though it was on the same day. Also - the rental location is substantially off-site, not in the Miami Rental Car Center. The location where you have to wait for the shuttle provides no shade or shelter at all.
2.0 Mediocre21 Dec 2020
Pros: DO NOT RENT A CAR FROM THIS PLACE. THEY ARE FRAUD. I purchased insurance separately from Allianz and I already have rental car accident coverage from my car insurance and also from my credit card. So, I was triple covered. They still charged the fees even after I declined. Their toll fee is ridiculously high. $11.99 per day. They gave me a totally different car from what was promised. The car which I got smelled weed and was nasty without washed or vacuumed. It was disgusting. Their office is tiny, no profession workers at the location, The car was old and due for service for weeks. It was a miserable experience.Cons: Everything needs to be changed 1) location 2) honesty 3) car cleaning procedures 4) get better cars
2.0 Mediocre21 Dec 2020
Cons: Customer service was not friendly by pick up, as well the website missed a lot of crucial details.
10.0 Excellent21 Dec 2020
Cons: The car cleanliness
2.0 Mediocre21 Dec 2020
Pros: NothingCons: Fraudulent operation that deserves to be shut down
2.0 Mediocre20 Dec 2020
Pros: They had minivansCons: So wish I would have read reviews before renting here! We rented 3 units. Tires were worn below tread ware bars. Very unsafe. Tires leaked. Added air in all tires on 2 of the rentals. Valve stem caps missing. Again tires put my entire family in a very unsafe dangerous situation. Stow and go seating was not working! Have a bloody forearm from trying to use it! One van had busted air vent. Dings and dents all over all 3 rentals. Will never rent from this company again. Lied about the tolls and insurance. There are no tolls going to the keys. They lied to me telling me that there was 15 to get me to buy the toll pass. Save the hassle and go to a more reputable company!
2.0 Mediocre18 Dec 2020
Pros: The weatherCons: Getting the car I actually paid for
2.0 Mediocre18 Dec 2020
Pros: NothingCons: Scam. Fox rental does not accept insurance. They make you buy theirs. My two day rental that I was quoted $42 turned into $140 after they told me I had to buy their insurance. I travel all the time and this is the first time in US I experienced anything like that.
6.0 Good15 Dec 2020
Pros: Drop Off. At least we are done with them.Cons: Fox Car Rental, at least in Miami, is a con artist. For that reason alone, I will not rent from Fox anywhere else...ever. We landed at Miami around 9:30 pm, so we got to the Rental place after 10. I’m not sure if it’s the Fox company (from reading other reviews,I’m pretty sure it is) or the guys working late because they have no customer service ability, but we felt like we were in a confrontation with him from the moment we walked in. He was very manipulative about add ons...like insurance and toll fees. He would not answer any us our questions directly. When we finally signed the contract to get the car he said there was no smoking in the car. We told that was fine because we don’t smoke. His response was, “Even if we smell a hint of smoke, we’ll charge you.” We went to the car and it smell like smoke. They tried to tell us that it was the COVID cleaner they were using. We asked to smell a different car and it didn’t smell like smoke, so we asked to change. The parking lot attendant was pretty nice and let us change. We walked around the car to mark any dents on the car like they told us to and while we were leavening we asked the parking lot attended to sign the paper. He said he didn’t need to because he had signed his which didn’t have the marked dents. He did finally sign ours and off we went. When we turned in the car, the lady was nice, but we videoed the walk around to prove the car was not damaged when we came back.
2.0 Mediocre8 Dec 2020
Pros: BEWARE OF HIDDEN FEES. DO NOT RENT HERE. Strongly advise against renting from FOX. We rented through Priceline/Kayak for $140, but when we arrived were told there would be an additional $220 of hidden fees. They said, "You need to read the fine print". We showed them the receipt from Priceline, and there was NO fine print indicating additional fees for insurance, daily rate, etc. They insisted, "It was on the website", but I know it was not. I rent cars all the time; this is a total scam. Thankfully, I went on my COSTCO app and was able to get one from AVIS for a total of $200 out the door. They turned us away at 11:30 at night. Shame on you FOX. Moreover, FOX is also off-airport, so it takes over 45 minutes just to get to their site, and then an additional 30 minutes worth of waiting and screwing around. It's totally not worth it.Cons: Be honest and transparent with fees up front. Don't lie or try to deceive customers.
Executive Car Rental![agency]()
3.9 Mediocre (51 reviews)
1 location in Miami
Executive Car Rental
Locations in Miami
4120 Nw 28th Street+1 786 600 7766
2.0 Mediocre20 Jan 2019
Cons: They canceled my booking 2 hours before pick up
2.0 Mediocre15 Jan 2019
The service is terribleCons: No one came to pick us up, and we tried to call him but no one answered, we waited over one hour , then we have to rent the car by ourselves, we spent more money and wasted our time.We felt very angry for this issue.
2.0 Mediocre11 Jan 2019
EXECUTIVE CAR RENTAL CANCELLED MY RESERVATION AND DIDN'T TELL MEPros: I liked them when I rented in Detroit which is why I decided to use them. Never Again!Cons: After arriving at the car rental center in Miami, there are no signs for Executive, no indication as to where the shuttles come and no information, I had to call to get a stop# and was advised by their automated system what to do. After waiting for a half hour which is more than enough time for a shuttle to arrive, I called again and got a live person who said my rental was cancelled and was sorry they didn't tell me. Really? You couldn't call me or email me or text me? Good thing I was able to get another reservation with Green Motion. Their reviews are bad but I was happy with the rate and the service. It seems like they charge you for add ons at the counter but overall, you get a gas efficient car for around the same price as the others are renting for. And they drove me to my lunch spot!
5.6 Okay10 Jan 2019
Be Wary of Cheap PricesPros: There wasn't a line when I picked up the car so it was a lot quicker than other places. Granted, it was New Year Eve so everywhere was pretty busy. I should have known this place wasn't busy for a reason.Cons: The car wasn't super reliable and had the tire pressure light come on when I was driving. In addition, they don't take credit card coverage so I had to pay $29 extra per day for insurance. It's about 1.0 mile from the airport building and not very convenient.
2.0 Mediocre4 Jan 2019
The worstPros: Worst car rental company I have ever booked.Cons: They were unprofessional and never picked us up at the airport. We waited over 1 hour for them to pick us up. We finally had to Uber out of the airport.
6.0 Good2 Jan 2019
Misleading AdvertisementPros: Car was ok. Won’t recommend this company.Cons: They don’t allow a your credit card insurance coverage or even a basic insurance coverage. You are forced to pay their coverage (29usd a day) and daily toll ($9). So final price was more expensive than other companies. MISLEADING ADVERTISEMENT!! Office outside the airport, you have to commute to get the car which makes it tough to return for other options when you find out the final price they will charge you.
3.6 Mediocre29 Dec 2018
stay awayPros: nothingCons: doesn't answer phone for airport shuttle pickup doesnt accept credit card insurance-charges $30/day I ended up cancelling the reservation after wasting $17 taking a taxi from the airport to the rental store as executive doesn't answer their phone ripoff
2.0 Mediocre25 Dec 2018
Rental office was closedCons: I had a rental scheduled for 10am, when my husband and I arrived at 9:55am the place was closed. No one was picking up the phone. We waited for about half an hour and no one ever came. At 12:38pm we get a call from a guy asking if we were gna pick up the rental. When I told him what happened his only response was, “so you want to cancel?” No apology, no attempt of making it up or anything. AWFUL in every way.
4.8 Okay30 Nov 2018
Cons: The vehicle was not clean, when I got still had trash inside. It took more than 2 weeks for them to refund my $250 deposit.
10.0 Excellent24 Nov 2018
GoodPros: Economic.
National![agency]()
8.9 Excellent (15 reviews)
1 location in Miami
National
Locations in Miami
3900 Nw 25th St+1 844 887 8399
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
9.6 Excellent26 Jun 2019
Pros: Customer service was great. Got a choice of the color of the carCons: My car options were limited to the “very similar car”. I paid for a mustang(“similar car”) and got a Camaro. I was very happy with the Camaro and am not complaining, but thought it should be known that I did get the car on the website
6.8 Good28 Nov 2018
Pros: All I did was quickly drop off the van at Miami airport but the man I spoke with was super friendly and the location was where they said it would be
10.0 Excellent1 Nov 2016
Pros: The carCons: Signage to return to airport gates to pick to companions
6.4 Good25 Sep 2016
Good work.Pros: Fast. Very fast.Cons: That orher unit use ther name and do a bad job
10.0 Excellent20 Jun 2016
Miami to AustinPros: We were upgraded to a 4Runner that got us safely and comfortably 1600 miles in 6 days. Super fast pick up and drop off with Emerald Club. Super affordable. Will rent from National again.
10.0 Excellent22 Apr 2016
best car fastest servicePros: new carsCons: v fast
Silvercar![Silvercar]()
7.3 Good (3 reviews)
1 location in Miami
Silvercar
Locations in Miami
3939 NW 25th St.+1 855 359 2227
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
10.0 Excellent1 May 2018
Fast & friendly Audis!Pros: The ease of pickup & drop off as well as the perfect location to do so, made this experience one to look forward to by anyone who is looking to rent a fairly price luxury automobile!
Europcar![Europcar]()
6.3 Good (4 reviews)
1 location in Miami
Europcar
Locations in Miami
Please Go To Fox Counter+1 305 602 9320
GREEN MOTION ![GREEN MOTION]()
3.6 Mediocre (17 reviews)
1 location in Miami
GREEN MOTION
Locations in Miami
4111 NW 27th Street305-871-5008
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
2.0 Mediocre12 Dec 2020
Cons: They did not allow the insurance I bought with kayak
2.0 Mediocre11 Dec 2020
Pros: Because company charge extra money for a lot of different things. I expect 100$ less that my car is.Cons: Never take car in Green Motion worst company ever
2.0 Mediocre11 Oct 2020
Pros: NOTHINGCons: very bad experience. They offer something online and you end up paying absurd extra amounts. if you have a Florida driver's license they give you LIMITED miles. absurd!! I was supposed to spend $ 135 renting a car for 6 days (the offer they gave me) and ended up paying almost $ 450. At the time of making the reservation online I paid insurance for the car, and upon arrival at check in I had to pay an extra $ 307.
2.0 Mediocre11 Oct 2020
Pros: NothingCons: They make an offer online, in which you pay the car damage insurance. A DECEPTION! but at the time of check in they force you to buy another insurance. very bad experience, for the offer I was supposed to pay $ 150 and end up paying $ 450. I paid for an insurance online that was not necessary, what a bad experience.
2.0 Mediocre2 Aug 2020
Pros: PERMANENTLY CLOSED.Cons: The location is PERMANENTLY CLOSED. We arrived at the airport and we were stranded because the location has been closed for eight months already. WHY IS IT STILL AVAILABLE ON YOUR WEBSITE? Also, it was impossible to reach a person on the phone to help us book a different service.
2.0 Mediocre17 Mar 2020
Pros: The place took my money and they were out of business. Never got the vehicle.Cons: The place is a total scam.
2.8 Mediocre25 Jan 2020
Pros: NOTHING!!!!Cons: There were so many hidden fees that weren’t explained at the time of booking. The car rental cost me an extra $450 than was booked. The staff were so unfriendly when explaining the added costs. I will definitely go with a more expensive company because it didn’t save me any money in the long run.
2.0 Mediocre24 Dec 2019
Pros: Nothing, awful experience!Cons: Not renting through Kayak and not renting this car!
2.0 Mediocre16 Dec 2019
Pros: First thing first this company is a scam their phone number doesn’t work. And I even took and uber there the place didn’t even exist and I got charged for the car and never got the car I want my money backCons: The worst experience I’ve ever had
6.0 Good1 Dec 2019
Pros: easy shuttleCons: they do not take amex. the toll additonal charge was excessive, especially for miami where there is no other optioon. too many additonal fees, made it the same price as other car rentals and the car wasn't as nice or new as other rentals companies
NextCar![NextCar]()
2.9 Mediocre (7 reviews)
1 location in Miami
NextCar
Locations in Miami
3256 Northwest 24th S+1 305 470 7556
2.0 Mediocre7 Dec 2020
Pros: NOTHINGCons: EVERYTHING, this place is a scam
2.0 Mediocre29 Nov 2020
Cons: If you value your time and dont want to spend hours to pick up your car chose a reputable rental car company . I was attracted by the price to go with them , but I'll nevere use them again.
2.0 Mediocre29 Nov 2020
Cons: Took two hours from airport to get the car. Endless slow line and the company was not transparent about the wait time, need to see personal car insurance policy, tolls, deposit, etc. I will not use them ever again.
2.0 Mediocre24 Nov 2020
Pros: Nothing at allCons: We ended up canceling our rental because the price that was promised was a completely different price when we got there
5.6 Okay11 Nov 2020
Pros: The car itself was great! Clean and comfortable as expected.Cons: The customer service was not good - very rude front desk working checking us in and it took over 30 minutes to get checked in and get the car. The worst part is that I was charged $100 more than what I booked for on Kayak which was frustrating. Had I known that was going to be the case I would not have chosen a value rental and went with a better company and paid the same amount. Extra money for the sunpass was also excessive considering every rental car is supposed to have a sunpass but they charged a daily rate to have the sunpass in addition to paying for all of the tolls in the end as well. Would never recommend NextCar to anyone and am disappointed that Kayak allows this company to scam through their website.
5.2 Okay11 Nov 2020
Pros: The car was great and operates fine. Decently cleanCons: They wouldn’t except the car insurance I already have and made me pay another $150 for their insurance. When you show up there are tons of fees and extra charges. Ended up spending more money than if I went to enterprise or some more popular rental company and I had way more hassle. They aren’t located at the airport like other companies but are a couple miles off site.
2.0 Mediocre26 Sep 2020
Pros: Absolutely nothing.Cons: This place shouldn’t be listed in this website. Absolutely horrible company
ADDCAR RENTAL ![ADDCAR RENTAL]()
2.8 Mediocre (2 reviews)
3 locations in Miami
ADDCAR RENTAL
Locations in Miami
1454 Washington Ave Miami Beach
3900 Nw 25th Street Suite 410+1 800 565 1963
GREEN RENTAL CAR 4041 NW 25th Street+1 305 901 2261
3.6 Mediocre13 Mar 2018
Worst car rental ever.Cons: I was kept waiting at the airport for over an hour without a phone. A kind gentleman called them for me and they still didnt come gor another 40 minutes. When I arrived there were hidden charges that were never mentioned when booking. I was disgusted.
2.0 Mediocre1 Dec 2017
Insurance policy was different on their web site from when on site.Cons: They didn't want to accept my insurance coverage even if I had proof wanted to charge me an extra $15 a day to have insurance with their associates making the total cost more expensive than other rental car companies. Resulted in not using their service because of false information and ended up having to pay for a cab back to Hallandale $50 trip.
Routes Car & Truck Rentals![Routes Car & Truck Rentals]()
2.6 Mediocre (6 reviews)
1 location in Miami
Routes Car & Truck Rentals
Locations in Miami
3258 NW 24th Street Rd+1 866 436 9044
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2.0 Mediocre14 Dec 2020
Pros: Worst experience ever.Cons: A dump in the middle of nowhere. Staff didn’t even say hello. They waited until it was awkward. Then they were slow. Then they came up with every reason to add money. 3rd part insurance at 28$ a day. Tolls at 15$ a day or $25 a time used. Told me my credit card coverage was not enlugh. I walked out and called a friend for a ride home. 118 countries I’ve visited. Usually rent 20+ times a year. Not here.
2.0 Mediocre2 Dec 2020
Pros: The robbed me of 190 dollars extra from what you guys told me the price would be .. 190 is almost 200 percent extra, how is this possible ? I had no choice but to pay 255 dollars for 2 days for the cheapest car possible, thanks for recommending these guys to our familyCons: The worst experience in car rental possible, go to enterprise or a main stream company, these guys will wipe the floor with your hard earned money
2.0 Mediocre30 Nov 2020
Pros: Nothing.Cons: Everything. I paid double what you quoted. There was a charge at every turn. Except for Kathy, the staff was unfriendly and unhelpful. It took an hour to get the shuttle from the airport. I will never book through you again.
2.0 Mediocre17 Oct 2020
Pros: Nothing.....we were not able to locate the rental car facility in Miami from the address provided. It brought us to a very sketchy part of town that had no businesses other than scrap metal! We tried calling but found out that Customer Service was located in Canada and they could only be reached via email! Not very helpful when we needed assistance ASAP! We ended driving to the Miami airport and going in to find a different company to rent from! We will never use Routes again!! We will stick with the legit, well-known, national brand rental companies going forward!Cons: EVERYTHING!! Would not recommend (see above)!
Priceless![Priceless]()
2 Mediocre (1 review)
1 location in Miami
Priceless
Locations in Miami
3930 NW 26th Street+1 786 247 3411
Sunnycars![Sunnycars]()
4 locations in Miami
Sunnycars
Locations in Miami
100 Chopin Plaza
18080 Collins Avenue
3900 NW 25th street
Bus Stop from/to airport
Recent reviews
ACO Rent A Car![ACO Rent A Car]()
3 locations in Miami
ACO Rent A Car
Locations in Miami
3900 Nw 25th Street Suite 410+1 305 526 0443
4041 Nw 25 st, Miami, Fl+1 407 300 3028
4111 NW 27th St305-526-0440
Recent reviews
Bakhos Rent a Car![Bakhos Rent a Car]()
2 locations in Miami
Bakhos Rent a Car
Locations in Miami
3255 Nw 87th Ave786-232-0909
Miami Airport+1 786 232 0909
Recent reviews
BestWay Auto Rentals![BestWay Auto Rentals]()
2 locations in Miami
BestWay Auto Rentals
Locations in Miami
1000 5th Street
Miami airport+1 305 526 2129
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Clubs Car Rental![Clubs Car Rental]()
2 locations in Miami
Clubs Car Rental
Locations in Miami
3396 Nw South River Dr+1 305 632 2782
Miami Downtown
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Colusa Rent a Car![Colusa Rent a Car]()
2 locations in Miami
Colusa Rent a Car
Locations in Miami
3935 Nw 26th St+1 800 267 7093
Miami Airport
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Eagle Rent A Car![Eagle Rent A Car]()
2 locations in Miami
Eagle Rent A Car
Locations in Miami
7871 Nw 15th Street
Miami airport
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Florida Premium Rentacar![Florida Premium Rentacar]()
2 locations in Miami
Florida Premium Rentacar
Locations in Miami
3961 nw 26th st+1 786 663 6548
4121 NW 25th ST+1 786 663 6548
Recent reviews
Irent Car Rental![Irent Car Rental]()
2 locations in Miami
Irent Car Rental
Locations in Miami
1717 N bay-shore Dr+1 305 608 8691
Miami Airport
Recent reviews
Rent A Car 4 Less Miami![Rent A Car 4 Less Miami]()
2 locations in Miami
Rent A Car 4 Less Miami
Locations in Miami
3901 NW 28 Street+1 866 327 7037
7820 NW 6th Court+1 786 360 6018
Recent reviews
Rent Max![Rent Max]()
2 locations in Miami
Rent Max
Locations in Miami
4120 Nw 28 St+1 305 526 2129
Miami Airport
Recent reviews
Signature Rent A Car![Signature Rent A Car]()
2 locations in Miami
Signature Rent A Car
Locations in Miami
3256 Nw 24 Th Street Road866-634-0954
7250 Nw 11 St+1 305 267 5558
Recent reviews
SURPRICE CAR RENTAL ![SURPRICE CAR RENTAL]()
2 locations in Miami
SURPRICE CAR RENTAL
Locations in Miami
3945 NW 32nd Ave+1 786 808 9999
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
Miami Airport
Recent reviews
1First Car Rental![1First Car Rental]()
1 location in Miami
1First Car Rental
Locations in Miami
3990 NW 26th Street+1 305 871 0776
Recent reviews
Advance Car And Truck Rental![Advance Car And Truck Rental]()
1 location in Miami
Advance Car And Truck Rental
Locations in Miami
3900 Nw 25Th St Suite 404+1 305 874 2135
Recent reviews
Americas Best Car Rental![Americas Best Car Rental]()
1 location in Miami
Americas Best Car Rental
Locations in Miami
5301 NW 36th Street+1 305 871 1100
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Amigos Car Rental![Amigos Car Rental]()
1 location in Miami
Amigos Car Rental
Locations in Miami
Outside Airport+1 305 636 9884
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Apollo Car Rentals![Apollo Car Rentals]()
1 location in Miami
Apollo Car Rentals
Locations in Miami
4041 Nw 25th Street
Recent reviews
Arow Enterprises Corp.![Arow Enterprises Corp.]()
1 location in Miami
Arow Enterprises Corp.
Locations in Miami
3925 Nw 25th Street305-871-8676
Recent reviews
Bandago![Bandago]()
1 location in Miami
Bandago
Locations in Miami
2850 NW 40th Ave.+1 866 868 7826
Recent reviews
CarFleetRentals![CarFleetRentals]()
1 location in Miami
CarFleetRentals
Locations in Miami
Miami Airport
Recent reviews
Carl's![Carl's]()
1 location in Miami
Carl's
Locations in Miami
3948 NW 27th Street+1 866 242 0321
Recent reviews
CarWiz![CarWiz]()
1 location in Miami
CarWiz
Locations in Miami
3935 Nw 26Th St+1 800 267 7093
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
Recent reviews
Classique Car Rentals![Classique Car Rentals]()
1 location in Miami
Classique Car Rentals
Locations in Miami
3150 Nw 27th Ave+1 954 573 9046
Recent reviews
Corpusa Rent A Car![Corpusa Rent A Car]()
1 location in Miami
Corpusa Rent A Car
Locations in Miami
3947 nw 26 st+1 800 647 1058
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Easirent![Easirent]()
1 location in Miami
Easirent
Locations in Miami
3900 Nw 25th St+1 786 358 6875
Recent reviews
EconomiCars![EconomiCars]()
1 location in Miami
EconomiCars
Locations in Miami
3326 NW South River Dr+1 786 247 5239
Recent reviews
Florida Car Rental![Florida Car Rental]()
1 location in Miami
Florida Car Rental
Locations in Miami
3190 NW 38 St+1 954 501 0036
Recent reviews
Florida Van Rentals![Florida Van Rentals]()
1 location in Miami
Florida Van Rentals
Locations in Miami
7891 West Flagler St.+1 407 438 8010
Recent reviews
GO Rent A Car![GO Rent A Car]()
1 location in Miami
GO Rent A Car
Locations in Miami
Miami Airport
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Green Car Rental![Green Car Rental]()
1 location in Miami
Green Car Rental
Locations in Miami
4041 Nw 25th Street+1 888 505 1879
Recent reviews
Green Rent a Car![Green Rent a Car]()
1 location in Miami
Green Rent a Car
Locations in Miami
Miami Airport
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Horspower Car Rental![Horspower Car Rental]()
1 location in Miami
Horspower Car Rental
Locations in Miami
Miami Airport
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JC Car Rental![JC Car Rental]()
1 location in Miami
JC Car Rental
Locations in Miami
4121 NW 25th St+1 786 200 4487
Recent reviews
keddy by Europcar![keddy by Europcar]()
1 location in Miami
keddy by Europcar
Locations in Miami
Please Go To The Advantage Counter- 3900 Nw 25Th Street - Suite 404
Recent reviews
MAGGIORE ![MAGGIORE]()
1 location in Miami
MAGGIORE
Locations in Miami
Miami airport+1 305 870 0397
Recent reviews
MEXRENTACAR ![MEXRENTACAR]()
1 location in Miami
MEXRENTACAR
Locations in Miami
Miami airport+1 305 526 0440
Recent reviews
Miacar![Miacar]()
1 location in Miami
Miacar
Locations in Miami
3910 Nw. 27th Street305-879-4140
Recent reviews
Miami Car Rental![Miami Car Rental]()
1 location in Miami
Miami Car Rental
Locations in Miami
Miami Airport
Recent reviews
New Frontier![New Frontier]()
1 location in Miami
New Frontier
Locations in Miami
ALL AMERICAN CAR RENTALS
Recent reviews
Nogal Rent A Car![Nogal Rent A Car]()
1 location in Miami
Nogal Rent A Car
Locations in Miami
3901 NW 28th Street+1 954 380 3663
Recent reviews
NU Car![agency]()
1 location in Miami
NU Car
Locations in Miami
3947 NW 26th ST+1 888 656 7383
Recent reviews
OC Car Rental![OC Car Rental]()
1 location in Miami
OC Car Rental
Locations in Miami
4021 NW 26th St+1 786 956 1558
Recent reviews
On Trac Rent a Car![On Trac Rent a Car]()
1 location in Miami
On Trac Rent a Car
Locations in Miami
3900 Nw 25th St
Recent reviews
One Switch Rent a Car![One Switch Rent a Car]()
1 location in Miami
One Switch Rent a Car
Locations in Miami
Miami Airport
Recent reviews
OptimoRent![OptimoRent]()
1 location in Miami
OptimoRent
Locations in Miami
4121 NW 25th St+1 855 616 6011
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Recent reviews
Pop Car Rental![Pop Car Rental]()
1 location in Miami
Pop Car Rental
Locations in Miami
3950 NW 26th St
Recent reviews
Reliant Car Rental![Reliant Car Rental]()
1 location in Miami
Reliant Car Rental
Locations in Miami
Miami Airport
Recent reviews
Right Cars![Right Cars]()
1 location in Miami
Right Cars
Locations in Miami
Miami International Airport 4005 North West 28th Street
Recent reviews
Royal Rent A Car![Royal Rent A Car]()
1 location in Miami
Royal Rent A Car
Locations in Miami
3900 N.W. 25 Street+1 305 871 3000
Recent reviews
SAAV Rent a Car![SAAV Rent a Car]()
1 location in Miami
SAAV Rent a Car
Locations in Miami
Miami Airport
Recent reviews
SixRentals![SixRentals]()
1 location in Miami
SixRentals
Locations in Miami
333 NW 79th ST+1 786 231 1251
Recent reviews
SUNCARS MIAMI![SUNCARS MIAMI]()
1 location in Miami
SUNCARS MIAMI
Locations in Miami
Miami Airport
Recent reviews
Sunshine![Sunshine]()
1 location in Miami
Sunshine
Locations in Miami
3975 NW 25Th Street+1 305 871 3666
Recent reviews
Supreme Rent A Car![Supreme Rent A Car]()
1 location in Miami
Supreme Rent A Car
Locations in Miami
3995 NW 26th Street+1 305 975 1641
Recent reviews
TravelCar![TravelCar]()
1 location in Miami
TravelCar
Locations in Miami
5875 Northwest 18th Street
Recent reviews
Tu Florida Rental Car![Tu Florida Rental Car]()
1 location in Miami
Tu Florida Rental Car
Locations in Miami
Miami Airport
Recent reviews
U-Save![U-Save]()
1 location in Miami
U-Save
Locations in Miami
3975 NW 25th Street+1 305 526 8094
Recent reviews
Victoria Rent a Car![Victoria Rent a Car]()
1 location in Miami
Victoria Rent a Car
Locations in Miami
4041 Nw 25 st, Miami, Florida+1 786 449 6660
Recent reviews
Wapocar![Wapocar]()
1 location in Miami
Wapocar
Locations in Miami
2100 NW 42nd Ave+1 954 526 7132
Recent reviews
ZigZag Rent A Car![ZigZag Rent A Car]()
1 location in Miami
ZigZag Rent A Car
Locations in Miami
3245 NW 37th Street+1 786 217 7383
Recent reviews
3664 travellers who rented a car in Miami gave the car agency they used an average rating of 6.9
Car rental locations in or near Miami
Good to know
Most popular car type | Intermediate |
|---|
When to book a rental car in Miami
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Miami
- Car hire in Miami is a must if you want to fit in to the glitz and extravagance known as the Magic City. Don Johnson and Philip Thomas were never seen driving a suburban car, much less catching public transport, and neither should you be. Miami is the city to rent a beautiful car and feel great driving it.
- The Miami International Airport (MIA) hire Car Center is easily accessed upon your arrival by taking a connecting shuttle bus from the MIA Mover station, located on the 3rd level between the Dolphin and Flamingo garages. MIA is located conveniently close to downtown Miami, only five miles north and 13 miles west of Miami Beach. This means you will be off the plane and at your destination in no time at all, with a long list of hire companies such as Alamo, Hertz, Avis, and Thrifty to choose from.
- The State of Florida has many highways with tolls including the Airport Expressway (State Road 112). These toll roads require prepayment on what is called a SunPass and can add unexpected extra costs to your travel if you don’t research in advance. To avoid these expenses, look closely over the conditions of your car hire and choose the company with the policy that best reflects your needs.
- Be careful when planning your driving routes through downtown Miami, as rush hour can cause significant traffic congestion along major roads. Major expressways such as the I-95, US-1, and 836 (Dolphin Expressway) will be clogged up between 7 am and 9 am and 3 pm - 7:30 pm. Your driving experience around downtown will be much quicker and enjoyable if you avoid Biscayne Boulevard, Collins Avenue, and Ocean Drive during the peak periods of traffic.
- Book your rental car in Miami at least 1 day before your trip in order to get a below-average price
- Luxury rental cars in Miami are around 46% cheaper than other car types, on average
FAQs about renting a car in Miami
In the past 72 hours, the cheapest rental cars were found at Right Cars ($28/day), Thrifty ($44/day) and Easirent ($45/day).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Miami are Alamo (8.9, 848 reviews), Enterprise (8.2, 500 reviews), and Sixt (7.4, 449 reviews).
In the last 72 hours the cheapest hire car price was found at Right Cars Fort Lauderdale Airport (34 kilometres from the city centre).
Take a look at our extensive car rental location map to find the best rental cars near you.
A Intermediate car rental in Miami costs $58 per day, on average.
A Compact car rental in Miami costs $38 per day, on average.
A Standard car rental in Miami costs $56 per day, on average.
You might want a car that makes a statement and will help you fit right in with the trendy Miami crowd, such as a Ford Mustang Convertible. This car will give you the modern handling necessary to navigate any downtown traffic rushes, with the ability to take down the roof and enjoy the glorious Florida sunshine.
Unless otherwise indicated, the speed limit in Miami is 30 miles per hour in residential areas and 25 mph in the downtown business area. Be sure to check if you are in a school zone, as the speed limit would then drop to 15 mph, while if you take an expressway you are allowed to drive up to 55 mph.
Expect to pay approximately $2.58 per gallon of petrol in Miami, which is slightly lower than the American average. Be careful of filling up your tank in the downtown area, as petrol stations here are known to hike up prices above the city average.
Expect to pay for nearly all parking across Miami; however, you can save considerably by using public parking lots. In downtown Miami there is a group of these lots located next to Bayfront Park. You can efficiently pay for these lots or other street parking with the PaybyPhone app available for both iOS and Android.