Pick-up location | Miami |
---|---|
Car types | Compact, Compact SUV, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, People mover, Pick-up truck, Premium, Standard, Standard SUV |
Hire locations | 223 |
Airport locations | 120 |
Popular agencies | ADDCAR RENTAL , Zezgo, Thrifty, HDC Rent A Car, Dollar |
Economy | $17/day |
Compact | $15/day |
Intermediate | $15/day |
Standard | $15/day |
Full-size | $28/day |
People mover | $54/day |
Full-size SUV | $50/day |
Premium | $59/day |
Convertible | $121/day |
Pick-up truck | $84/day |
Intermediate SUV | $25/day |
Compact SUV | $37/day |
Standard SUV | $40/day |
2 locations in Miami
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Reviews
8.0 Very Good
Apr 2021
Pros:
Pick up and drop off were quick and easy.Cons:
Nothing.6.0 Okay
Jan 2021
Pros:
Ok staffCons:
Courtesy10.0 Wonderful
Jun 2017
Pros:
They had a lot of friendly people working so pickup and drop off were very fast.10.0 Wonderful
May 2017
Pros:
Got a great car at a great price. Helpful staff who were willing to acquaint me with the car.7.2 Good
May 2017
Pros:
The car was clean and well maintained.Cons:
Finding the rental car agency was difficult. Finding the return was equally difficult.10.0 Wonderful
May 2017
Pros:
No hidden surprises or charges and the pick-up was easy and flawless. Easy location and transportation from the terminalCons:
Nothing.5 locations in Miami
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10.0 Wonderful
Sep 2022
2.0 Poor
Sep 2022
10.0 Wonderful
Sep 2022
2.0 Poor
Aug 2022
10.0 Wonderful
Jul 2022
10.0 Wonderful
Jul 2022
2 locations in Miami
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2.0 Poor
Apr 2021
Pros:
It cost more that I had booked. So was a terrible experience2.0 Poor
Apr 2021
Cons:
Terrible! I paid for a vehicle that was supposed to be a Land Rover Discovery or similar and I got a Nissan. I’m very disappointed2.0 Poor
Apr 2021
Cons:
When we arrived in Miami, they had no cars available despite us having reserved and paid. We waited in the car rental parking deck for three hours, with four young kids, until after 11pm, just to pick up a car.2.0 Poor
Apr 2021
Pros:
Check out was really easy. Drive-up and leave the key in the vehicle. However, we had some questions and there was no one available.Cons:
Have the right vehicle available during pick up. Balanced car tires. Our family vacation involved hours of driving. We had a shaky car up until we had the tires balanced at Discount Tire Co. Dried vehicle after washing Less sales pressure at the counter2.0 Poor
Mar 2021
Pros:
Long line at the counter, at least an hour wait2.0 Poor
Mar 2021
Pros:
At pick up the lady was talking very quiet I can barely hear her through the mask she was extremly unhelpful when I was asking her questions about the pricing looked like she was very uninterested.Cons:
The car was broken, every time I turned it squeaked so loud sand when I used the break, gas cover broken, was very small for a full size suv could not even fit 7 passengers comfortably forget luggage. And the worst it smelled so bad of cigarette smoke we could not bare sitting in the car for the first few days even after that it got better but still smelled, every time you parallel park the entire block needs to hear you and see that you have a broken car, very uncomfortable, will never rent from them. and now I know why they were the cheapest after all the fees that were added I ended up paying much much more then advertised26 locations in Miami
Locations in Miami
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2.0 Poor
May 2021
Cons:
Charged me an extra $100 without my permission. Still waiting for refund..2.0 Poor
May 2021
Pros:
Didn’t get carCons:
Having car2.0 Poor
Apr 2021
Pros:
No and No.2.0 Poor
Apr 2021
Pros:
NothingCons:
Well actually GETTING a car would have been nice. Received a call saying all the cars were out and there were some coming in on Sunday when they were turned in so I would receive a call Sunday or Monday. NEVER HAPPENED. So, I ubered everywhere. Really shoddy customer service.2.0 Poor
Apr 2021
Pros:
Nothing! Got to the company and they didn’t even have any cars available. They stated that they haven’t received cars back in from other users so they would have to call us when a car was ready. Ended up canceling the reservation and not having anything. The customer service was VERY unprofessional and unbelievable. If they knew they didn’t have any cars, they should have called everyone to let them know. It was 4 other reservations that came in the same time I was there and had the same issue.Cons:
Next time if they know they don’t have any cars they need to block out receiving reservations instead of taking my money to book a car they know they don’t have.2.0 Poor
Apr 2021
Pros:
Staff was rude, car is old and in bad condition to drive.Cons:
Better customer service and better car.18 locations in Miami
Locations in Miami
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2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
4.0 Mediocre
Jan 2022
2 locations in Miami
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5.2 Fair
Aug 2020
Cons:
DO NOT RENT FROM HERE! Go online and check their reviews on FB. They are being reported to the Florida tax board6.8 Okay
Jan 2020
Pros:
Upgraded when they didn't have my car ready.Cons:
Really slow and mumbled a lot instead of talking to you.8.0 Very Good
Dec 2019
Pros:
Staff were indifferent and efficient. Drop off was very easy.Cons:
A better price.8.4 Very Good
Apr 2019
Pros:
Friendly and helpful staff. Very easy to get to the car.Cons:
The car had a small crack in the windshield, and it smelled odd.6.4 Okay
Apr 2019
Pros:
They did not have the size car I reserved available. They gave me half a tank of gas, but no price discount, to take a smaller car.Cons:
They should have had the right size car available. In Sarasota there was some problem with records so I culdn't just drop off the car, I had to go into the airport to finish the paper workk.4.8 Mediocre
Oct 2018
Cons:
BEWARE!!! IF YOU MAKE AN ONLINE RESERVATION USING THIRD PARTY WEBSITES THEY MAY AND PROBABLY WILL CHANGE THE ONLINE PRICE YOU SAW TO THE PRICE THEY WANT AT THE TIME YOU SHOW UP AT THE COUNTER. CHECK ALL THE PAPERS BEFORE SIGNING AND PRICES, NO COOPERATION EVEN WITH EVIDENCE FROM CUSTOMER SERVICE AND MANAGERS THEY BLAMED THE THIRD PARTY COMPANY. FIRST AND LAST TIME WITH THIS COMPANY. NOT MY FIRST TIME USING ONLINE COMPANIES FOR RENT CARS AND NEVER HAD AN ISSUE UNTIL NOW WITH PAYLESS, READ THE BAD REVIEWS THEY HAVE, I SAW I AM NOT THE ONLY ONE WITH THIS ISSUE.10 locations in Miami