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Cons: On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight

Pros: It was a good flight

Cons: The flight was great

Pros: Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change.

Cons: Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG.

Pros: Upgraded to premium economy.

Cons: NA

Pros: Crew was very courteous and considerate.

Cons: Food quality could be improved.

Pros: - decent wine, fresh fruit, in-seat entertainment, smooth flight

Cons: - audio was buzzy, seats very thin, bathrooms not stocked with paper towels

Pros: Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly

Cons: Helpful and more smiles will be very useful. Upgrade the entertainment will be great.

Pros: The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi

Cons: Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member

Pros: Air New Zealand is fabulous! I would highly recommend it for anyone traveling to New Zealand!

Cons: N/A

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Everything was good except.....

Cons: The departure gate lounge for connecting flight to Vancouver was terrible.... very overcrowded, making for an unpleasant wait and boarding experience.

Pros: flight crew are good, other general categories are average.

Cons: Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed.

Pros: Super quick boarding

Cons: Lounge in melb was dirty, food average. Lounge in Adelaide was over packed - couldn't get a seat

Cons: Flight left late... I missed my Delta connection from LAX to New York. The Delta staff told me that this flight routinely arrives late. Also, my previous flight that I was booked on, VA7, was canceled the day before. It’s been a nightmare

Cons: Good seat on Virgin VA1 51H and lucky for me there's no one seated beside me I had two seats all to myself. They run out of chicken and had to settle for vege curry which was ok. Purchased the wifi the entire flight which was awesome.

Pros: It's only an hour flight. Crew are fine.

Cons: Small plane - seats are small but nothing unexpected.

Pros: Entertainment was very good. Crew was professional and efficient.

Cons: The seat had no lower back support and was really uncomfortable.

Pros: Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly

Cons: Helpful and more smiles will be very useful. Upgrade the entertainment will be great.

Pros: Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew.

Cons: I know it's an airplane, but even so, the food was astonishingly bad.

Pros: Had 3 seats to myself as plane wasn’t full.

Cons: Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane.

Pros: Entertainment system is nice with recent movies and many other selections.

Cons: I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken

Pros: the noodle snack and food was good

Cons: more leg room would be nice on a long flight

Pros: crew was excellent

Cons: seat was better this flight.

Cons: There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough.

Pros: Short flight, but they fed us great food, great service, even good wine.

Pros: quick flight. tasty snack

Cons: nil

Cons: Wifi was horrible. Selection of movies was weak.

Cons: As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.

Cons: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!

Cons: Be on time. 3 hours delay

Pros: Upgraded to premium economy.

Cons: NA

Cons: On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight

Cons: No in flight entertainment. No seat charging. It would have been nice to know this a head of time so we could have prepared (tracing with 3 kids). Right before we took off crew told everyone to down load virgin app, they didn’t specify the entertainment app. So we were not able to watch any movies.

Pros: everything from the boarding and check-in process to in flight comfort.

Cons: Seats are cramped

Pros: After travelling 24 hours straight the seats were super comfortable and staff super friendly xxx

Pros: The crew were excellent. Seating ok.

Cons: The flight could have been better if there was entrainment on the Boeing 464 return flight from Brisbane to Perth for the travellers that do not know how to use a laptop, IPad etc.

Cons: On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight

Pros: CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation.

Cons: CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you.

Pros: The flight departed and arrived on time.

Cons: The plane was not the same plane I booked travel on. They changed it, so if it’s the 777 then it is basically widebody short haul seating in business, with a lay flat price! The seats are old and don’t work well. This has been an issue on all the flights I’ve taken between Tokyo and HKG.

Cons: Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: Crew were very helpful

Cons: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Pros: Crew was responsive and friendly

Cons: Nothing

Cons: The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit.

Pros: The service was friendly and attentive, the food was good, the legroom was amazingly good for coach, and there were lots of good movies available. Really great all the way around.

Cons: For such a long trans-oceanic flight, I am used to the cabin crew coming around with drinks on a regular basis to keep people hydrated. That didn't really happen on this flight; I had to get up twice and walk to where the crew were hanging out (in a closed-curtain area) and ask for water.

Pros: Had 3 seats to myself as plane wasn’t full.

Cons: Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane.

Cons: Would be nice if they offered hot towels for the Economy passengers.

Pros: The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago.

Cons: NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX.

Pros: the crew was professional and efficient on board the plane.

Cons: seat space was tight. it was hard to get comfortable

Pros: Airbus 350. Very good experience

Cons: Crew was jumpy. I expect them to be a little more gentle serving food.

Pros: The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi

Cons: Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member

Cons: As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

Pros: quick flight. tasty snack

Cons: nil

Pros: Crew were ver friendly

Cons: Late departure?

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Pros: Seats were comfy

Cons: Food was the worst I have ever been offered on a flight

Pros: Crew is one of the friendliest I have ever experienced. Everybody has been extremely nice and helpful. Food was great.

Cons: Seats feel very narrow, pitch is good. Entertainment is pretty basic, selection is eh. Boarding is not consistent.

Pros: The whole service went smoothly without rushing.

Cons: The original flight I listed for was canceled without any notification until I arrived at the checkin desk.

Cons: This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers.

Pros: Good movie selection, good meals and great crew

Cons: Next time I will book early to get the business class

Pros: Crew are friendly

Cons: Flight was late, seat tray was dirty, and entertainment system hard to use.

Cons: Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized

Pros: food was good

Cons: I don't like cameras spying on us. More leg room.

Pros: The seat is good

Cons: The price low a little more is better

Pros: Professional and friendly Crew & the movies

Cons: Too cold, seats to narrow, food not so tasty.

Pros: Short flight, but they fed us great food, great service, even good wine.

Pros: The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi

Cons: Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member

Pros: Crew very nice

Cons: So cramped

Pros: The crew and the flight was good. The comfort of the seats were not, especially for a 14.5 hr flight

Cons: Just a little more space between the seats! You have to lean to the side, on the passenger seating next to you to try to pick something up or gather your belongings.

Pros: It was our first time flying on Qantas. everything was above expectations.

Pros: Crew was OK, slow to respond to requests

Cons: The whole check in process was a joke, had a line up of 15 people and one agent

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Cons: Qantas is always delayed leaving

Pros: Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight.

Cons: The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed

Cons: Shopping items available.

Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Cons: On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight