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Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.

Cons: 20 min late but acceptable for a 15 hr flight

Pros: Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful.

Cons: Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind.

Pros: Very good entertainment system.

Cons: Food was horrible. No drink service. Old seat.

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Pros: Nice crew , good and good

Cons: If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .

Pros: new airplane

Cons: wish they had online check-in service in Los Angeles.

Pros: Food was excellent. Crew was helpful and friendly.

Cons: Plane seats were small -- but as expected to be honest with you.

Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Pros: The direct flight is great! Especially traveling with kids.

Cons: The flight took 45 minutes longer than scheduled even though we departed on time. Also I have young children and they played some action movie with shooting and killing and It was hard to distract my kids from watching that.

Pros: Very good business class seat I was apprehensive but China Eastern is as good as anyone

Pros: The crew

Cons: Food wasn't great and didn't get the option to pic something not allergy inducing. The chairs were very uncomfortable with no back support or head padding.

Pros: Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat.

Cons: Completely satisfied

Pros: The crew was very helpful. Entertainment had a good variety.

Cons: The second leg of the flight from Shanghai to Bangkok felt like sitting on wooden chairs. Picking the type of food and not end up with allergy inducing food didn't seem like an option.

Cons: No landing form!!

Pros: Everything was on time and the food and service was good.

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Pros: Yes Crew were indeed amazing!

Pros: Wonderful trip, Super nice Crew , perfect meal , great entertainment system

Cons: Can not be topped up

Pros: The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great.

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Cons: Food

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Pros: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.

Cons: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Cons: 20 min late but acceptable for a 15 hr flight

Pros: When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.

Cons: Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.