Daily cleaning, installation of cabin HEPA filters on flights from Beijing
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 27h 15m
The cheapest ticket to New Zealand from Beijing found in the last 72 hours was $2,624 one-way, and $2,559 round-trip. The most popular route is from Beijing to Auckland, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $2,624.
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Scores according to KAYAK customer reviews
Pros: "Clean plane and comfortable seats."
Cons: "Complementary snack to go with free beverage."
Pros: "Great service!"
Cons: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Pros: "Crew was very friendly and the service was reasonably good."
Cons: "Seats were not very comfortable."
Pros: "Cleanliness, spacious legroom"
Cons: "Serve coffee more"
Cons: "Wonderful food and service"
Cons: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
Pros: "Crew was great. Economy premium was definitely worth the extra cost"
Cons: "I wish the flight wasn't 13 hours haha"
Cons: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
Pros: "Excellent service & friendly"
Cons: "Food was cold"
Pros: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Cons: "The food was okay but not great."
Pros: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
Pros: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Cons: "Deception at the time of booking"
Pros: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Cons: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
Pros: "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
Cons: "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"
Pros: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Cons: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."
Cons: "Seats in economy were narrower than Eva Airlines"
Pros: "Good service"
Pros: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
Pros: "Very good experience with ANA."
Pros: "on time"
Pros: "In-flight service, in-flight entertainment, environment temperature"
Pros: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
Pros: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Cons: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Pros: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Cons: "Not much of a choice when it came to films"
Pros: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Pros: "Generous for portions. Crew were awesome. The interface was easy and had lots of options"
Cons: "Main food dish was combinations of flavors I would never put together. Lack of leg room."
Pros: "Everything is perfect!"
Pros: "Very kind flight attendants with amazing service!"
Cons: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Pros: "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"
Pros: "Newplane, excerlent crews"
Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
Pros: "Great leg room, staff was very nice, food and entertainment was decent."
Cons: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
Pros: "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
Cons: "Internet is way too expensive and barely works."
Pros: "The seat had good width since I am 6"1 , unlike most American airline the comfort level is much better, not cramped."
Cons: "Not much all good"
Pros: "Cabin comfort"
Cons: "Only two Hindi movie"
Cons: "Flight was delayed for four hours. Missed connecting flight."
Pros: "Excellent service and food"
Pros: "Service and food was great, the price of the flight was good and overall, the flight was pretty smooth."
Cons: "Can't think of anything negative."
Pros: "Great comfort."
Cons: "Limited entertainment compared to other airlines."
Cons: "Wish it was easier to book gluten free meal"
Pros: "Great plane Great movies Great seat"
Pros: "Boarding was the fastest I've ever seen on an international trip. Thank you!! And the flight arrived earlier than anticipated. So travel was great."
Cons: "Tight quarters in the economy class were much less comfortable than the ANA flight to Narita. And why isn't there at least a curtain in front of the restrooms - there's way too little privacy in that regard. One should not be able to see the toilet from 10 rows back whenever the door is opened!"
Pros: "Great entertainment selection and food"
Pros: "Friendly staff and comfortable seating."
Pros: "Movie Selection was awesome on the Vancouver-Narita trip. I thought I was gonna miss the my last leg of the trip to Okinawa on a codeshare with ANA. As the Vancouver leg arrived a bit late. But the ANA staff found me and told me I had a later flight because of a 20 minute delay! It was awesome service, they also gave me a ride directly to Haneda Airport as that was where the later flight was."
Pros: "Some superb food, probably the best I've ever had in economy class. The crew was also really nice and friendly."
Pros: "This was my first time flying with China Eastern and I was very impressed. The plane was clean and comfortable. The crew was nice and it was overall a great experience. I would fly them again and recommend them to others."
Cons: "staffs are rude, unfriendly"
Pros: "Nothing at all. I didn’t like anything."
Cons: "They provided us such poor service. They barely spoke english which should be required as it became problematic. Moreover my father recently had knee replacement ahrgedy. After a 12 hour flight he NEEDED. a wheelchair. They refused to give him one."
Cons: "Bad food, have been throwing up, feel exhausted, unfriendly staff, not happy at all. Don’t Recommend"
Pros: "All is good. Check in great. Boarding great."
Cons: "Don't like crew pulling out my charge cords or ear phone jack so early into the landing process."
Pros: "It was on time."
Cons: "Wait on the airplane after arrival."
Pros: "Good selection of movies"
Cons: "The food were not fresh and ill prepared"
Cons: "just that the fight was late. otherwise, i would rank between ok and good (short flight). i have flown longer on china eastern on other occasions and in those cases, i would rank between good and excellent."
Cons: "Food is too sweet ..no salt."
Pros: "We were surprised to find a full entertainment system on the flight, which is perfect for a family with kids. They were entertained the entire time. We'll do it again."
Cons: "They didn't love the food (too spicy for them, should have ordered some child meals), but this is a great flight. Also we boarded a maybe 15 minutes late, but not a problem."
Pros: "the pleasantries"
Cons: "the unpleasantries"
Cons: "The staff was not helpful and unfriendly. Food was horrible and no options. We payed for extra leg space and it turned out it was not the case and we had no option in flight to buy space , furthermore would had cost 2 time more then any other airline. Entertainment was mediocre. Very high fees to change a flight. We will not fly with this company again, and do not recommend unless stress is what you looking for."
Pros: "They kept us fed and we left on time! I had a bag lost at the beginning of my trip and had it sent back to JFK so it didn't follow me around China and I got it safe and sound."
Pros: "Complimentary in flight wifi"
Cons: "Couldn’t use iPhones... even on airplane mode"
Pros: "very comfortable seat in business class excellent food"
Cons: "China Eastern prohibits use of cell phones to access wifi during the flight"
Cons: "I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight."
Cons: "They would not accomidate a flight change after I was delayed in an accident getting to the airport. One desk said there was a seat on the earlier flight and sent me out of the gate area to the front of the airport. When I got there a few minutes later they said no there is no seat. I was upset because I had to wait 6 hours now and go back through security again. I asked to speak to a supervisor. They pertended not to understand. I was persistant and then they siad oh here is a seat on the 1:00 flight. Then he goes do you want window or aisle. If there was no seats whey do I have a choice?"
Pros: "Definitely one of the best airline travel experiences of my life."
Cons: "The food has room for improvement but was decent."
Pros: "The entertainment selection was good."
Cons: "I asked if I could have a aisle or window seat and was told there was nothing available at the counter, however there were plenty of seats available on the plane."
Pros: "The food served it was delicious."
Cons: "Nothing to comment."
Cons: "8 hour delay, no updates. No schedules"
Cons: "Terrible service, 8 hour delay at the terminal before check in, they wouldn't tell us why our flight was delayed, didn't give us a new time, and we didn't know when the flight would be open to check in since they didn't announce anything or try to help us in any way. No sense of tourism industry, zero English, and ride personnel."
Pros: "it was on time"
Cons: "Our flight from Beijing to Shanghai was cancelled. We were notified about 8 hours before the flight was to depart, leaving us scrambling to fix the problem. We received no explanation for the cancellation of the flight. China Eastern and Flight Network did very little to help us. They wanted to rebook us on a flight 2 days later than the one that was cancelled. Originally, we were meant to arrive in Chicago Saturday morning, and the flight they planned to switch us to would not arrive until Monday night. Since we have jobs to keep, that wouldn't work for us. We tried to get a refund for the cancelled flight but couldn't seem to find anyone who would help us. We had to pay for a new flight on our own, costing us $1800."
Pros: "Great on board service and very friendly."
Cons: "I had a layover in Kunming but was unable to check my bags all the way through to my destination, which was after the second flight. The plane landed 20 minutes late and then I had to go through baggage claim, check-in, get my 2nd boarding pass printed, re-check my bag, do customs, and security during my layover (1 hr 40 min) between flight. It was the most stressful flying experience I have had to date. Ended up running through the airport in Kunming, begging to jump lines in order to make the second flight, and catching the plane 5 minutes before takeoff. Luckily they allowed us to board even though it was so close to time. Very stressful experience."
Pros: "Fantastic service!"
Pros: "Plane was clean and fresh. Crew was professional and courteous."
Cons: "Both legs of our round trip were several hours late and updates were nonexistent. Missed most of our appointment because of late arrival, then got home after midnight exhausted because of second late flight. Airline is OK - just don't be in a rush."
Pros: "upgrade for 40usd"
Cons: "Broken chair."
Pros: "Pleasant trip for the most part, friendly crew, easy boarding"
Cons: "Can't use phone, headphones provided don't fit entertainment systems on seat backs, so no way to watch"
Pros: "The seats were roomy for economy class."
Cons: "The time delay, they fed us our meal before lift off because we were sitting on the plane for hours."
Cons: "I enjoyed the trip from LA to Okinawa, then to China But from Beijing to Shanghai then to USA It was delay and despite I told the staff that my husband is very pro to infection they still put him at last second roll 73 and closed to all little kids some were coughing. There are some area still opened seat. Please don't take me wrong I love the kids but such incident- kids did not put on their seat bell while the airplane were taking off. I had to remind your staff. Some of those parents did sit in between but not paid close attention of their/other kids. Sophia Tse"
Pros: "Services friendly.no"
Pros: "Overall is OK"
Cons: "Too long wait time at Shanghai"
Pros: "More food and drink choices More international appeal Free internet"
Cons: "Lack of international entertainment"
Cons: "TV screen stopped playing after safety guide."
Pros: "It was on time! Staff were friendly."
Cons: "Outside boarding"
Cons: "The fact that qantas charges a peemium fare of several hundred dollars forva fifty minute flight and fails to explain why they had three delays to boarding time when their competitors fares is only 100 dollars . The delayed flight making my day late, I can fly to an overseas country like singapore on a plane with seversl hundfed people on time every month no delays when the logistics are far more complicated, the airport traffic far busier why qantas?"
Pros: "clean flight. Excellent crew and staff at check in counters."
Cons: "Extremely bad headphones. Food can be better with more meal choices. More selection for movies/TV etc. on long flights."
Cons: "Long layovers"
Pros: "Crew attitude"
Pros: "Attentive stagf, but less attentive than previous flight."
Cons: "1. Couldnt use mobile phone for reading only (mobile phones had to be completely switched off). I wont be flying China Eastern because of this rule. 2. Business class seats where not good (poor adjustment, too far from TV, no window accesible without getting out of seat) 3. Boarding and unboarding on tarmac was inconvenient. 4. Movie selection not up to date"
Pros: "Flight was on time, crews were friendly and helpful, a lot of entertainment choices on the plane, food was not bad."
Cons: "Customer service is so hard to reach. Every single time i need to hold for at least half hour before someone answers my call."
Pros: "Nothing unexpected. The flight was pretty much on time although of course most delays are not due to the airline. I've flown many times with China Eastern and I like it."
Cons: "The customer service relations at the front desk to check in word is awful and unfriendly the flight was uncomfortable the entertainment controller does not work 90% of the time it was just a bad experience flying with you in general"
Pros: "Muslim food, crew care"
Airlines flying from Beijing have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Beijing
Masks required on board, masks provided on flights from Beijing
Social distancing seating
Middle seats unavailable to book on flights from Beijing
Testing for antibodies, testing for symptoms for flights from Beijing
Waiving of change fees. Search flexible flights from Beijing