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Find cheap flights from Beijing to New Zealand

Find cheap flights from Beijing to New Zealand

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Good to know

Low season

April Best time to beat the crowds (6% less expensive on average)

High season

May Most popular time to fly (13% more expensive on average)

Average price round-trip

$1,281 (avg. price over the last 2 weeks)

Good deal round-trip

$708 or less

Good deal one-way

$355 or less

Top tips for finding cheap flights to New Zealand

  • Looking for a cheap flight? 25% of our users found tickets from Beijing to New Zealand for the following prices or less: to Auckland $512 one-way - $1,020 round-trip, to Blenheim $969 one-way - $1,517 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly to New Zealand is January.

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Top 4 airlines serving from Beijing to New Zealand

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,631 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"

Pros: "crewe were excellent"
Cons: "nothing !"

Pros: "Amazing service"

Pros: "Amazing crew! Great food service!!"
Cons: "Cleanliness of tray table"

Pros: "Yes"
Cons: "Nothing."

Pros: "Comfort as usual"
Cons: "No idea"

Pros: "Crew was very friendly and the service was reasonably good."
Cons: "Seats were not very comfortable."

Pros: "the food was god. the crew was very accommodating"

Cons: "Wonderful food and service"

Pros: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Cons: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Pros: "Nothing."
Cons: "Old man next to me couldn’t keep his arm on his side."

Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Pros: "Overall the flight met expectations for service, comfort and food."
Cons: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Cons: "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."

Pros: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."

Pros: "ANA is always efficient and polite."
Cons: "Just drinks no snacks on this flight"

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "Flight attendants were very nice"
Cons: "Movies on board need upgrade"

Pros: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Cons: "They need some vegetarian options for meals."

Pros: "Food and services"

Pros: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Pros: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Cons: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pros: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."

Pros: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."

Cons: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."

Pros: "Great service, great flight"
Cons: "Warm not much as."

Pros: "Excellent legroom. Very polite staff."
Cons: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"

Pros: "Food"
Cons: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."

Pros: "Very efficient"
Cons: "Food was not good"

Pros: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Cons: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"

Cons: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Pros: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Cons: "In flight meal could be improved"

Pros: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Cons: "Very limit kids entertainment"

Pros: "Food and Sitting Space"
Cons: "Nothing"

Pros: "Food"
Cons: "Sitting space"

Pros: "Shortest duration"

Pros: "Good service"

Pros: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."

Pros: "Very good experience with ANA."
Cons: "None"

Pros: "A nice crew and service very friendly."
Cons: "The transfer walking to long."

Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"

Pros: "The leg space and the comfortable chair"
Cons: "The crew they hardly speak English but its ok"

Pros: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Cons: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Pros: "Seat was good and slept like a baby"
Cons: "Nothing really, slept the whole way"

Pros: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."

Pros: "Flight spot on time."
Cons: "Can't think of a better thing"

Cons: "Time to renew the aircraft 777-300"

Pros: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Cons: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."

Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Pros: "Crew could have been less rude"

Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Pros: "I can say all the crew was amazing"
Cons: "They are doing excelent job."

Pros: "Crew were great. Flight was not full."
Cons: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."

Cons: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

Pros: "I like everything in Singapore airlines"
Cons: "Nothing"

Cons: "Good"

Pros: "Yes the SQ802 and sQ807 was excellent"
Cons: "Returning flight food short be better SQ807"

Pros: "The crew, their professionalism and wide variety of entertainment."
Cons: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."

Pros: "Excellent service"
Cons: "More tasty snacks throughout the flight"

Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Cons: "2.5 hour delay"

Pros: "Nothing."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."

Pros: "smooth boarding process excellent enterntainment offered food is also quite good"
Cons: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"

Pros: "Service was excellent, always with a smile."

Pros: "More space then previous flights. Attendants very pleasant and helpful."
Cons: "Ran out of the food choices by the time they reached me. Had to make do with what was left."

Pros: "Couldn't find a problem"
Cons: "Nothing"

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"

Cons: "None"

Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Pros: "Basics are covered. TV screen is big but otherwise nothing special."
Cons: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

Pros: "Flight time"

Pros: "The crew was very nice and professional and the amenities were top notch."
Cons: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."

Pros: "Food, service"

Pros: "Good air line. Threat you well, enough food very good service."

Pros: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Cons: "no problems"

Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"

Pros: "all of SQ"
Cons: "nothing"

Pros: "Espresso coffee, champagne, crew, headphones"

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Pros: "crew very helpful with seating service on board also good"
Cons: "head phones for entertainment very uncomfortable Food not to my taste"

Pros: "Spacious economy class seating and great service"

Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."

Pros: "The trip was uneventful, with the usual excellent service."
Cons: "Nothing"

Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"

Pros: "Excellent service"
Cons: "Very poor on board entertainment"

Cons: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."

Pros: "Ease of check in, very quick."
Cons: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Pros: "I was inpressed"

Pros: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Cons: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Cons: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."

Cons: "Expected to have more indian movie choices."

Pros: "This was my first time flying with China Eastern and I was very impressed. The plane was clean and comfortable. The crew was nice and it was overall a great experience. I would fly them again and recommend them to others."

Pros: "The price was nice."
Cons: "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."

Cons: "Food is horrible, entertainment need improvement"

Cons: "So hot on the plane and cramped."

Pros: "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
Cons: "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."

Cons: "plane parked too far from main terminal. long bus ride delays arrival time."

Pros: "Plane was okay/good. Crew was good."
Cons: "Food"

Pros: "Plane was good (Economy class)"
Cons: "Food"

Pros: "NA"
Cons: "NA"

Cons: "MU ground service in PVG was fair during check in, it was not as polite as in HK."

Pros: "Seats are comfortable."
Cons: "Check in agents could have been more professional"

Pros: "I hated the airline!"
Cons: "The food was terrible and the staff was not nice at all. Worst airline."

Cons: "Entertainment could be better. Food is ok, not great. Crew is very nice but limited English."

Pros: "Left on time."
Cons: "Food very unappetising. Poor movie selection"

Pros: "Loads of space. Super crew,"
Cons: "Nothing. It was perfect."

Cons: "staffs are rude, unfriendly"

Pros: "Punctual"
Cons: "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"

Pros: "It was cheap but I would not do it again"
Cons: "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"

Pros: "nice service"
Cons: "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"

Pros: "Punctual. Seat space better than most airline"
Cons: "Food is meh"

Cons: "Bad food, have been throwing up, feel exhausted, unfriendly staff, not happy at all. Don’t Recommend"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Short layover, very good price."
Cons: "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"

Pros: "the crew were fantastic thank you"

Pros: "Personal, comfortable, easy"
Cons: "The breakfast pack was ok but the scroll thingy was dry and not very nice!"

Pros: "Service"
Cons: "Wait on the airplane after arrival."

Pros: "The staff was excellent and nice . Looking after everybody same"

Pros: "Clean, comfortable and ahead ov time"
Cons: "Nothing"

Pros: "good selection of movies"
Cons: "food"

Pros: "Good selection of movies"
Cons: "The food were not fresh and ill prepared"

Pros: "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
Cons: "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."

Cons: "just that the fight was late. otherwise, i would rank between ok and good (short flight). i have flown longer on china eastern on other occasions and in those cases, i would rank between good and excellent."

Pros: "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."

Cons: "Food is too sweet ..no salt."

Pros: "Staff very friendly"
Cons: "Choice of food. Very limited for business class. Movie selection very limited also."

Pros: "Friendly staff"
Cons: "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."

Pros: "Food, service on board"
Cons: "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."

Pros: "the pleasantries"
Cons: "the unpleasantries"

Cons: "The staff was not helpful and unfriendly. Food was horrible and no options. We payed for extra leg space and it turned out it was not the case and we had no option in flight to buy space , furthermore would had cost 2 time more then any other airline. Entertainment was mediocre. Very high fees to change a flight. We will not fly with this company again, and do not recommend unless stress is what you looking for."

Pros: "They kept us fed and we left on time! I had a bag lost at the beginning of my trip and had it sent back to JFK so it didn't follow me around China and I got it safe and sound."

Pros: "Friendly staff"
Cons: "All was good."

Pros: "Professional and quick boarding"

Pros: "Complimentary in flight wifi"
Cons: "Couldn’t use iPhones... even on airplane mode"

Pros: "Just about everything"
Cons: "I had lower expectations. That's probably I did not dislike anything. I'd easily benchmark China Eastern to Cathay Pacific. Very happy. Will use China Eastern again. For sure"

Pros: "The ticket counter at Osaka refused to issue our tickets. They claimed our transfer time was too short and made us wait at the ticket counter at Osaka for hour and half. Only after my insistence they issued our original flights and we had to run to catch our original flights. They were not able to put us on different flights or make any changes to our flights schedule. During the waiting time we received no updates. The entire experience was infuriating and baffling because I still do not understand their objections to issuing our tickets. We made the connecting flight according to the original schedule."
Cons: "The ticket counter agents did not know what they were doing. Everyone was inexperienced and had poor communication. We received no updates during the ordeal."

Pros: "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
Cons: "There was only one meal, not very special."

Pros: "very comfortable seat in business class excellent food"
Cons: "China Eastern prohibits use of cell phones to access wifi during the flight"

Cons: "I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight."

Cons: "They would not accomidate a flight change after I was delayed in an accident getting to the airport. One desk said there was a seat on the earlier flight and sent me out of the gate area to the front of the airport. When I got there a few minutes later they said no there is no seat. I was upset because I had to wait 6 hours now and go back through security again. I asked to speak to a supervisor. They pertended not to understand. I was persistant and then they siad oh here is a seat on the 1:00 flight. Then he goes do you want window or aisle. If there was no seats whey do I have a choice?"

Pros: "Definitely one of the best airline travel experiences of my life."
Cons: "The food has room for improvement but was decent."

Pros: "Aircraft is new"
Cons: "Transfer was very bad , have to walk half hour in Chengdu airport to transfer the flight to Sydney"

Cons: "1. I am not sure if your crew members could speak English or not. I didn’t understand what they were talking about or what was happening. 2. The plane took off under extreme thunderstorm. I am not sure if this was safe to do so but the plane was extremely bumpy, going down rapidly for about 30 minutes. The whole cabin was then in chaos. People started turning up, crying and writing last words. However, your crew members GAVE NO INSTRUCTIONS, BROADCASTING OR UPDATES ON WHATS GOING ON. What they did was mocking around with each other in Cantonese. 3. This would be my last time travel with you - I was your loyal customer since student time. But after this awful experience I chose not to go with you anymore."

Pros: "The seating was very comfortable"
Cons: "The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough."

Pros: "The seating wasnt very comfortable"
Cons: "The food wasn’t that great and the seating was old."

Cons: "Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!"

Pros: "It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great."
Cons: "Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again."

Pros: "First off, the flight was cheap, really cheap, so for the price it was amazing."
Cons: "Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings."

Pros: "Reasonably comfortable"
Cons: "No movie selection and nowhere to charge phones. On line check in was a nightmare."

Cons: "No entertainment"

Pros: "the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure"
Cons: "the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean"

Cons: "Customer service on the flight was poor ."

Pros: "Very good service on board, crew very attentive and polite."
Cons: "Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way."

Pros: "Was the cheapest option at the time, and quality wasn't worse than the others"

Pros: "The dumpling. The on board staff were very pleasant and had a lovely glass of coke cola with ice bit small though."
Cons: "After 30 hours of travelling and no problems my luggage got lost on my last flight. I still haven’t got it yet, my medication was In there and it has ruined the whole trip for me. I am so upset with service I can’t begin to explain the pain I am now suffering. I have no clothes other than what I’m wearing. I have no toothpaste or toiletries. I feel ashamed of myself as I have dirty clothes on. I am truly not satisfied with my service. I have been let down to the highest order."

Pros: "Ran on time"
Cons: "Food and drink options are limited"

Pros: "The on time performance also inflight Meals"
Cons: "Check in for Departure"

Pros: "on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!"
Cons: "I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!"

Cons: "It was not a pleasant stay in Beijing airport... The staff were very rude and not helpful.. I had to fight for the wi-fi code and I had to fill out a form, for a pass to get out if the airport... I waited over 90 mins in line, only to be told I was I the wrong line, in the first place ??? !!"

Pros: "Nice carrier. Enough leg room and clean flight"
Cons: "Entertainment had very limited options. I had booked my flight through travel agent vayama. I would never ever recommend people to use that travel agency. It takes approx 35-45 mins to contact customer care, you are way better off taking the tickets from airline as they cannot help much if the tickets are done through agency and not airline directly. Moreover the agency charges additional fee over and above airline fees for any changes"

Pros: "The staff was helpful"
Cons: "The flight was cramped up and not clean"

Pros: "This flight was a codeshare bw Cathay and China air, which lead to confusion on the ground at Beijing (did we book at Cathay or at Air China - even the Air China staff did not know initially) Small seats, very average food, entertainment system not up to scratch in terms of being easy to use and responsive. Relatively inexpensive flight but I would Stump up The $ next time and make sure I’m flying with someone of a higher standard"

Cons: "No personal entertainment but a lot of leg room"

Pros: "Very friendly crew"

Cons: "The plane was delayed over one hour for take off in Shanghai"

Pros: "My previous flight was delayed so I missed the plane I was scheduled for, but Air China found me a replacement flight that was only a couple of hours later. Despite the extra passengers from the delayed flight the plane still had a few empty seats and I was able to take an exit seat for extra legroom (I'm 6'5"), although I will still upgrade in future."
Cons: "On the flight out the plane was really warm, so this time I dressed on that basis, but the flight was really quite cold. I guess I'll have to figure out a changable set of cloths in future."

Pros: "Courteous service, clean cabin"
Cons: "Food was ok...very bland and rather tasteless"

Pros: "It was quick flight and staffs was very nice"
Cons: "Staffs didnt know much english.."

Pros: "The Beijing/Osaka flight was a smaller simpler plane than the Heathrow/Beijing one, but cconsidering the amount of time both flights take relative to each other, I think it had the better balance of the two."
Cons: "The only thing I'd suggest is while the Crew were great and did offer drinks a number of times, the first drinks run seemed late - although that might just be a combination of needing to wait until the plane has reached full altitude and the desire to clear the unpleasant Beijing air."

Pros: "The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it."
Cons: "The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future."

Cons: "Food was not tasty"

Pros: "Flight was good but my luggage case was broke the two wheels have been broke off make my case not useable as it has two holes were the wheels was"
Cons: "suit case was broke wen I was given it at ho chi ming city two big holes where the wheels was I have taken photos also"

Pros: "I disliked their judgement decision because I have entered India in the past by land and was eligible for a tourist visa with a proper USA passport..The judgement of the staff at the airport was related to ,You do not have a visa now you can not got on the plane.I explained as a tourist I can get one when I arrive at customs India as a tourist entering Indian .The staff had a meeting taking an hour or more and the flight time was approaching I begin to worry, they continued to stone wall me and then stated you cannot get on the plane and the airline will not refund your ticket price.you are at fault no visa a visa is required to get on the plane .I was sad I had to sleep at the airport got a hostel iin a m"

Pros: "The flight crew was friendly and responsive...."
Cons: "Entertainment and food options were lacking for western travelors...I fly in Asia regularly and felt this food was below standard."

Cons: "I couldn't watch movies on the flight all the writing was in Chinese so the flight was boring"

Cons: "NO SPACE FOR HAND CARRY ON LUGGAGE"

Pros: "The crew"
Cons: "Entertainment"

Pros: "Crew service was excellent. Food choice and spread was nice and I was able to eat well despite not eating the chinese dishes."
Cons: "I wish the food was american chinese - like PF chang !"

Pros: "Crew was friendly helpful"
Cons: "I ordered muslim food but they said they don’t have"

Cons: "Horrible communications! Requested an upgrade and was told the system was down then on return trip requested upgrade again and was told that it had to be done at check in which means returning to main terminal by tram and going through security again as the girl at the boarding desk returned to playing with her phone. There was more than 50% first class seats unfilled, good news for investors. On the tv monitor we were watching our final approach as we bypassed the airport and made three 360 degree turns 50 miles out for 30 minutes and not one word from the Captain what was happening, very nerve racking. Never fly Air China again!"

Cons: "Little movie options"

Cons: "Seat cover in front was broken.. complained to attendant who did nothing."

Pros: "Unedable food"
Cons: "Booked beyond recognition flavourless"

Cons: "Not a single snack in the plane!"

Cons: "No hotel provided for 24 hour stop over. Also the bags were not checked in for the whole travel so we had to collect the bags and carry them for whole time. It was really pathetic experience. The officers at the Beijing Air China counter don't understand English which made the simple conversation more difficult. We had to pay for the hotel, taxi and food."

Pros: "Kayak website is not liable towards its customers. Due negligence."
Cons: "The BYOjet agent that is the partner of KAYAK is irresponsible and careless and got lack of customer support."

Cons: "No ability to charge smartphone or laptops"

Pros: "Boarding was efficient"
Cons: "A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items"

Cons: "cannot access the reservation or checkin at Air China site"

Cons: "Seats too small"

Pros: "Getting off the plane"
Cons: "Two hours on the deck at Astana waiting take off in steaming humidity and not a word from the staff. They looked blankly at me when I asked to know what was going on. And then they told a bald faced lie. They failed in the service of a pre-ordered mea. in general a pathetic excuse for an airline."

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