Daily cleaning, installation of cabin HEPA filters on flights from France
|May||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (10% more expensive on average)|
Average price round-trip
|$1,780||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from France to New Zealand.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New Zealand from France is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to New Zealand with an airline and back to France with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Zealand from France up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Cons: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Pros: "Superior standard"
Pros: "The staff was amazing"
Pros: "Crew was attentive and made extra effort to meet special requests from passengers."
Pros: "Crew is attentive to our needs"
Pros: "The crew Were exceptional ."
Cons: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Cons: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Pros: "Efficiency, good."
Cons: "2.5 hour delay"
Pros: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Cons: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Pros: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Cons: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Pros: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Pros: "Crew members were very friendly n helpful."
Pros: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Cons: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Pros: "Modern aircraft , nice crew"
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Pros: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Cons: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Pros: "Service was nice."
Cons: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Pros: "Amazing service and comfortable lay flat bed"
Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Pros: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Cons: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Pros: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Cons: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Cons: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Pros: "I paid for an economy class ticket but got first class service."
Pros: "Superb service throughout from check in to on flight."
Cons: "Seat on outbound had a slight issue."
Pros: "All went great"
Cons: "I liked all - end to end excellent service"
Pros: "the selection was impresive to m"
Pros: "Crew was very friendly and good service."
Cons: "Crew could have asked the passengers whether they need snacks in between."
Cons: "Old planes and screens."
Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Pros: "Staff were awesome. given that my wife and son both had food poisoning."
Cons: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"
Pros: "Had good experience on Bangalore sfo return journey. In particular your ground staff and aboard the flight were so warm and receptive. Only thing is that seating in the economy class could a little more better. Thnx SA"
Pros: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Pros: "Crew was very pleasant!"
Cons: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Pros: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."
Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Pros: "Great service, great experience."
Cons: "I liked it all."
Pros: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Cons: "Food was meh. Above average, but still not amazing."
Pros: "For as long 14 hour journey they sure make it comfortable."
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Pros: "The ground staff in Sydney!"
Cons: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Pros: "Great food, friendly staff, on time... what else do you need?"
Cons: "I have no complaint"
Pros: "Late departure but kept informed. Food good."
Pros: "Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks"
Pros: "Crew amazing."
Cons: "Food variety should be increased."
Pros: "Yes & yes"
Pros: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Cons: "Bathroom floors were often wet"
Pros: "The crew was fantastic."
Cons: "Entertainment is out of date and difficult to use."
Cons: "No wonder they are one of the best airliner"
Pros: "Yup all gud"
Cons: "All gud"
Cons: "90 minutes delayed"
Pros: "Reasonable leg room in the economy"
Cons: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Pros: "Enjoyed food and entertainment films."
Cons: "Still too cramped"
Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Cons: "Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray."
Pros: "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
Cons: "All was gud . Can add little bit for vegetarians food choices."
Pros: "The staff and there were great movies on the flight."
Cons: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
Cons: "Indian food could be better"
Cons: "The stopover in Hong Kong was longer than I would have liked."
Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
Pros: "We got to our destination"
Cons: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
Pros: "All went to schedule and flight attendants very good"
Pros: "Passengers was good."
Cons: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"
Pros: "The flight staff was very curteous and helpful, that made a difference with the trip."
Cons: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."
Pros: "Food and flight attendants"
Pros: "This flight was 16 hours long was very very cold for about 5 to 6 hours needed jackets extra blankets very uncomfortable for that time frame"
Cons: "I loved everything except for the freezing temperatures for 5 to 6 hours"
Pros: "Food and drinks, service of the crews."
Cons: "Flight delay of 20 mins."
Pros: "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
Cons: "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."
Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."
Cons: "Hardly any Indian movies for 15 hours flight. Other flights have more options. Pl aying games was terrible without a handset. Seats are cramped. There was 2 fruits for an Indian vegetarian option and when we asked how come there is no desert they say that is the option which is comes with."
Pros: "Very quaint and hour flight went by pretty fast"
Cons: "Electric outlets did not work on chairs"
Pros: "In flight service was excellent. Food was great. Good variety of entertainment options."
Cons: "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."
Pros: "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
Pros: "2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful."
Cons: "Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that."
Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
Pros: "Enough space for legs, great VOD, good food, excellent service."
Pros: "Unfortunately nothing positive to write"
Cons: "Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse"
Pros: "Confort and service"
Pros: "Cathay Pacific agent was there to guide us to connection"
Cons: "Flight was delayed leading to harried connection."
Pros: "Good entertainment and decent food"
Cons: "Boarding. Starting from the boarding call where everybody rushed the aircraft and weren't organized to the space allocation for bags. There were a number of empty seats. I would guess the aircraft was running at 70 to 75% capacity. However, there was no space for our carry one. The passengers who go in earlier had put their bags flat and horizontal thus taking maximum room in the bins. The airhostes did nothing to control this or direct the bags. I repeatedly said that I could move the bags around to crate room. They took no heed. There were also a number of partially empty bins that had been closed early , and the air hostesses did nott allow me to look in to. Finallymy partner and I had to cross over to thebother side and place one of ou carry ons 19 rows in front of our assigned seats, and the other smaller bag in the seat on front of us. For a 6'3" man, this was very uncomfortable for 14 hrs. The rest of the flight was fine, but the boarding was extremely inefficient"
Cons: "Simply excellent service"
Pros: "Luggage allowance, in-flight meals, good flight, arrived early"
Cons: "Cabin a bit "dull""
Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"
Pros: "Flight went up and down at the right time and place. Can't ask for much more than that. All else was very nice."
Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Pros: "The flight left in HK without 7 passengers included me. Customer service was very bad in HK."
Pros: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Cons: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."
Cons: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"
Pros: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."
Cons: "Nothing Everything was excellent"
Pros: "Crew was amazing. Good food. Comfortable seats"
Cons: "Music options along with the movies"
Pros: "Muy confortable, la amabilidad de los tripulantes"
Pros: "fresh baked bread!"
Cons: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."
Pros: "plane was clean"
Pros: "Great crew who tried to address my broken in seat entertainment."
Cons: "My inseat entertainment could have worked."
Pros: "Bombardier C Series. Most leg room and comfort of any plane"
Pros: "The seats were good for a short flight, which this was. No complaints."
Pros: "Crew was nice"
Cons: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Cons: "Temperature was very hot"
Cons: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."
Cons: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Pros: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Cons: "Could not check in online because the system was down."
Pros: "Brand new plane and SUPER comfortable (even in coach!)."
Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Cons: "I missed my connection and got to Hong Kong a day late."
Cons: "Old plane, rude crew"
Cons: "Terrible movie selection"
Pros: "Spacious seats"
Cons: "Bag check process"
Pros: "The service and THE FOOD WERE GOOD !"
Pros: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Cons: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."
Cons: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"
Pros: "Great services and the staffs. Very comfortable flight and plane"
Pros: "Very Pleasant Staff!"
Cons: "Almost missed my third plane, too."
Cons: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"
Pros: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Cons: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"
Pros: "It was an amazing flight with an amazing service thank you United."
Cons: "Seats too small. Staff not friendly"
Pros: "Got bumped to business class."
Cons: "What's not to like about that?"
Pros: "The price, the timing, friendly yet professional staff & crew"
Cons: "Seats are way too close together for comfort."
Pros: "Painless flight"
Cons: "No bottles of water for economy flyers"
Pros: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."
Pros: "Excellent customer service, and on time flight"
Pros: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"
Pros: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Cons: "gate number on ticket was different from where plane left from. Almost missed my flight."
Cons: "Checking bags took longer than I would have liked."
Pros: "Very professional crew"
Cons: "Not enough food"
Pros: "Food, service, beverages, film selection."
Cons: "Ice cream snack."
Pros: "Loved the food and wine. Very comfortable flight and the staff was wonderful"
Pros: "El espacio dentro de la cabina y la atención de la tripulación. Me informaron de la inmediatez de mi siguiente conexión"
Pros: "i got a free upgrade to Business Class... which was super awesome! everything about it was great! the regular Economy Class i had on the way there was perfectly good as well. but Business Class was just the best all around."
Cons: "the ridiculous checking-in / boarding process. seems like showing my passport like once or twice would work. it did on my way there. for some reason it was needed like 17,000 times with ridiculously understaffed lines needing to service several hundred people on the way back. absurd."
Cons: "The flight was overbooked, boarding took forever."
Pros: "There was no food"
Cons: "Cramped seating"
Pros: "Nice crew"
Cons: "Better food, some entertainment, better bathrooms"
Pros: "The crew. The punctuality."
Cons: "The confort of the seats."
Cons: "not so crowded"
Cons: "2h30 delay and no follow-up for connecting flights"
Pros: "The economy seat was surprisingly comfortable"
Cons: "The airline cancelled my ticket and did not notify me. I found out only when I arrived to check my bag. Lufthansa cancelled my flight because they said I had “no showed” for my previous flight two weeks before. This was absolutely not true."
Cons: "food screens"
Pros: "Not much"
Cons: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."
Cons: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"
Pros: "Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!"
Cons: "I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together."
Pros: "The crew was intuitive and caring. Very nice and polite"
Cons: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
Pros: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"
Cons: "No entertainment"
Pros: "Great staff, pleasant flight, nice options on the screen to choose from, etc."
Pros: "Staff was very responsive and quick to disperse food and beverages."
Cons: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."
Pros: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."
Cons: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"
Pros: "Comfortable seats, nice they still give a snack"
Pros: "The staff and food were exceptional!"
Pros: "Fast boarding."
Cons: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."
Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"
Cons: "Sits are extremy tight"
Pros: "As usual, good customer service."
Cons: "I fail to see why Lufthansa is deliberately destroying their competitive advantage."
Pros: "Friendly crew"
Cons: "Movies were old"
Pros: "it was quite comfortable"
Cons: "luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were."
Cons: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."
Pros: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Cons: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."
Pros: "Very good service.."
Pros: "Crew on board were excellent."
Cons: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Pros: "Fast and efficient boarding"
Pros: "Cabin crew was friendly helpful and courteous. Service was very good even t hough the flight was completely full."
Cons: "The seating on this aircraft is inadequate for a long flights. Tall people really suffer due to seat size and spacing. There was a 6"6" man of median weight for his height who was in the middle seat next to me and he could barely fit into his seat. It was not his fault, rather the unrealistic expectation that airline seats actually fit today's customer. Not only is there not enough leg room, but the width of the seat leaves no room for arms or shoulders. No one should have to ride 7-plus hours touching the shoulders of the passenger next to them! I used to prefer to fly on Lufthansa because their seating was more comfortable than other carriers, but I will try another airline next time."
Pros: "Crew was friendly. Received very filling meals. Free movies available for watching."
Cons: "We sat on the runway for over an hour with no explanation as to what was happening. At least overall, we only arrived half an hour late."
Cons: "The flight was delayed for the conditions of the weather although it was clear and nice upon our arrival. Then the airlines did not deliver our luggage and we had to wait for it"
Cons: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"
Pros: "Ease of boarding. Plenty of luggage space. Friendly and courteous crew"
Cons: "Last snack of ham and cheese was aweful"
Pros: "Fell aslep right after takeoff"
Cons: "Delayed flight"
Pros: "This part of the journey was excellent."
Cons: "The very long commute from one terminal to another terminal."
Pros: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Cons: "The security in Frankfort was hard and unbelievable. Don't recommend to do connecting flight throw Frankfort and then continue to midel east."
Pros: "I did Bangkok - Bogota and my bag was checked to my final destination. They have a 1 stop way to get to Bta, very convenient. Flights on time Nice meals"
Cons: "Low bag weight allowed, I got only 23 Kilos even it was such long way"
Cons: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Pros: "NOT MUCH. LEFT, GOT THERE ON TIME. SMOOTH FLIGHT."
Cons: "SEATED, TREATED LIKE CATTLE. VERY UNCOMFORTABLE DUE TO NARROW SEATS. GAVE US TWO MIDDLE SEATS IN FOUR-SEAT CENTER. WANTED $35/EA TO PRESELECT SEATS, ONE-WAY. NEVER AGAIN IF I CAN HELP IT....."
Pros: "Again- great crew!"
Pros: "The price, the service, the food."
Cons: "The sardine can."
Pros: "Very nice crew"
Cons: "Boarding and take off was late, probably the fault of destination airport"
Cons: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"
Pros: "Crew great"
Cons: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"
Pros: "quick entry - but it was not a full flight!"
Cons: "The breakfast scone was disgusting but dinner was great!"
Pros: "Premium class is good value on the A380 but not quite to par on the older 777s"
Pros: "The crew was excellent! Great service."
Cons: "More options in movies of other languages."
Cons: "On time"
Cons: "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"
Pros: "Crew and agents very friendly and helpful."
Cons: "BA computer system did not link our payment for excess baggage to our itinerary so we had to spend time checking in to resolve. Carry your receipts for any payments."
Cons: "The people handling the boarding were rude and inefficient. Not a way to staty an 11 hour flight."
Cons: "The food,."
Pros: "The BA staff on the plane were excellent, given the horrible way we arrived to board the plane. They went above and beyond to help mitigate the treatment before boarding the plane. Also, our vegan that we requested via American Airlines on the phone back in September didn't appear on their list, so they made the best out of a bad situation."
Cons: "Our first BA flight was late leaving and therefore we arrived to our 2nd flight 20 minutes before the flight was to leave. The check-in staff were completely rude, telling us to run and threatening to not let us on the plane. It was not our fault the plane left late from BCN to LHR. Once we were actually let on the plane, we didn't push back from the gate until 5-10 minutes after the scheduled departure time. There was absolutely no reason to have treated us that way, so we promptly submitted a complaint to British Airways."
Pros: "The staff was kind"
Cons: "Too many people"
Pros: "New plane."
Cons: "Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes."
Cons: "We missed the flight and so has nothing to say. We are still lamenting over our lost luggage"
Pros: "Nothing! Absolutely nothing!"
Cons: "My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone."
Pros: "It was efficient and on time"
Cons: "British air is not what ir used to be. It is no longer high caliber flying. The attendant were not impeccable a it once were. The plane was not grand as o expected. Just average like any other airline"
Pros: "Crew are helpful, attentive and friendly."
Cons: "Seats in Business Class are just okay, not great, but are completely doable for short flights."
Pros: "Flight was on time"
Cons: "Seats could not be pre-assigned without extra payment. Also, not sure if all miles get credited"
Pros: "Free movies Comfy seats Good food Attentative and friendly staff As a USA citizen - I would love to put us up as the pennacle, but British Airways puts United and American Airlines to shame."
Pros: "The boarding and crew were fine."
Cons: "I did not like the lack of complementary coffee or other drink for a two hour flight, especially at that time of the morning. Coffee was available, but only for a price, as were other food items. This was unexpected and certainly not appreciated."
Pros: "Lots of updates from pilot"
Pros: "The crew was amazing and attentive"
Cons: "It’s an older plane. Video screens are pixelated. Seats are cramped and I’m only 5’3. Boarding process was a mess. They used 15-20 minutes calling the first class and premiere class passengers. Then announce everyone else can board in 20 minutes. I ordered a lactose free meal and got curry with caramel cream, butter, milk stick for coffee and bread. Snack was a snack sized kit kat bar."
Pros: "I was not given a chance to like anything as the flight was cancelled."
Cons: "That when I called to rebook another flight, I was on hold for 75 minutes. Yes, that was 75 minutes. I was switched from British Air to Finn Air and then back to British Air. It was a mess."
Pros: "Fast Boarding. Easy Airport"
Cons: "Very Rude & Disrespectful Crew"
Pros: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Cons: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."
Pros: "Crew was great. Process of boarding and disembarking was fine."
Cons: "Space in regards to seating is inadequate"
Cons: "Boarding was not well organized"
Pros: "No lines."
Cons: "Impossibly poor online servicing, most unsympathetic, unhelpful and ignorant check-in, sales personnel w manager to match. If you take a hard-line to sympathetic, injured, elite member that s my 91-years-old father. And fail to provide most basic information of local scheduled flights you might just leave oneworld and let up-to-task risen stars add to the alliance (instead of abusing her standing as BA does. Shame on you."
Pros: "On time, fast baggage return. Dinner (herbed chicken) was very tasty. Generous drinks"
Cons: "Pre-arrival snack was just chips or candy bars, after a 7+ hour flight."
Cons: "I am 6'3" and I cannot find sufficient leg room. The answer is paying additional for seats with extra leg room, is no answer at all. The answer is quit jamming more seats in to a ever shrinking cabin."
Cons: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"
Pros: "Crew was nice"
Cons: "Charged us 1/2 adult fare for lap infant. Lied to us we had assigned seats. Would not let us check in online. Lied at terminal we had bulkhead with area for infant. Incompetence and lying at several points. We have flown on multiple airlines with infant without any of these problems. VERY poor airlines."
Pros: "Seats were comfortable... that's about it"
Cons: "Firstly at check in the BA staff could have mentioned the gate was miles away and there's a second passport control to get through... I have a 82 year old dad I was helping navigate around the airport. Secondly on the flight out and back they ran out of the M+S food they so proudly advertise in the menu on board... you have to pay for it which is fine... but I would have liked to have bought some! So the few people higher up in the rows had the opportunity... row 15 and lower didn't..."
Pros: "London to New Orleans direct is an excellent route."
Cons: "Food was poor."
Cons: "I can not comment yet, it will be unfortunately several hours before I take this leg of my trip"
Pros: "Our flight was almost empty so we got a chance to chat with crew: a very nice bunch!"
Cons: "Fees for everything"
Pros: "The crew were pleasant and polite. Energetic, good ambassadors for BA."
Cons: "The plane was dirty. My tray table hadn't been wiped down in a long time, and the prior passenger's used flight socks had not been removed from the drawer. The pillow was laughable - - flat as a pancake. . One of the business class lavs was out of service. . This was an overused 777 desperately in need of a refurbishment. And don't get me started on the ridiculous 2-4-2 seating in business class. How does BA think it can get away with it, when competitors offer 1-2-1?"
Cons: "Nothing that was good."
Cons: "Seating configuration was ridiculous as flight attendants constantly leaning across me with trays and their arms nearly hitting my face. Seat & bed functions didn't work. Privacy screen was a joke!"
Pros: "They offered gate check of bags due to very full flight, had they not, boarding would have been a nightmare as minimal storage overhead and very little under seat."
Cons: "I'm was lucky to have an exit row seat, regular seats were so tight people had trouble getting out of them and could not bend over to pick up a dropped item. Soon there will be standing room only."
Pros: "It all went smoothly and was on time"
Pros: "Great flight, Schedule is very practical , comfortable"
Cons: "Check in personnel was very slow, and ironically telling people to hurry at the gate while taking very long time to deal with them at the check in counters. Not very helpful or polite when asked for extra luggage shipping."
Cons: "The seats go very far back which makes it extremely uncomfortable when the person in front of you has it all the way down the entire flight. Left me no room to put my tray down."
Cons: "8 hour delay on top of a 4 hour layover with only a small sandwich and small water to compensate. You had to pay for food and water on the second leg of the flight which was on vueling. When we finally got to barcelona we picked up a mangled stroller that had been like new before the flight. We complained and we were told we would receive a call from the airline. Still waiting for the call. Lost our evening in barcelona and our paid tickets to casa mila."
Pros: "entertainment and business class bed pods!"
Cons: "There is no business class lounge in the international terminal. Had to pay extra to reserve seats in advance of 24 hours. Really, I'm paying $10K for 2 business seats and I can't reserve when I book.???"
Pros: "I was very lucky and my flight wasn't totally full, so I got the whole row of seats to myself. Needless to say the flight was very comfortable. The Crew was very nice and attentive as well."
Cons: "Only problem was the flight was delayed about forty minutes, but I don't think that was in their control anyway."
Cons: "seats in World Traveller are the worst. I've never felt so painful sitting in an airplane seat. The curve of the seat makes it so that one must crane their neck the entire trip. The headrest sticks out a lot, further contributing to this problem. Anyone with half decent posture is going to have a bad time in these seats. I saw the club world seats while exiting the plane and wanted to cry,"
Cons: "I have flown the same route 4 weeks earlier with British airways. comfort was much better (seats, food, service) this flight was a huge disappointment and fulfilled the basic need to transportation"
Airlines flying from France have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from France
Masks required on board, masks provided on flights from France
Social distancing seating
Middle seats unavailable to book on flights from France
Testing for antibodies, testing for symptoms for flights from France
Waiving of change fees. Search flexible flights from France