Tokyo hotels near Ginza Mitsukoshi

Cons: Initial room was very small and they put us on the floor with the business and fitness area so people were in and out on that floor. Room was very very small where our 2 luggage would not fit. My GF kept on bumping her elbows into the shower door and the sink as there was no space in between for her to do her hair and make up. We had to upgrade to the JR. Suite at a very high price. The JR. Suite was an excellent room. We didn't need the living room area but it was a nice adder. What we were expecting was a bedroom similar to the JR suite bedroom but never got it on the regular booking. Concierge needs to look into what he's doing more. We asked about the Robot Restaurant and see about making reservations for that Saturday Night. He booked the reservations but didn't realize that payment up front is required. When we go to the place we were turned away as it was full and everyone had paid in full prior to arrival. When I tried to explain to him I don't think he spoke English well enough to understand. I was not mad at him as we understand we are in another country with a language barrier.

Cons: At check-in we were told we needed to pay for a separate room as my mother and my sister together with me are considered too old to fit in one room with two double beds. They said a larger room would be available that could accommodate the three of us together the next day but we would have to pay an additional 330 USD per night of stay! Our flight landed 11 pm at Haneda by the time we got to the hotel it was already almost 12:30 am, we were exhausted! Renting an additional room also costed the same amount $330. That's the option we went with for at least a day. We then booked a second room online for the subsequent 5 days for only half the price they asked us for upfront. It made little sense from a business perspective if they had let us upgrade to a one bedroom that would release them of two smaller rooms that they can charge more for. Internet is slow especially at night, can barely read the news. Air conditioning was weak in one of our rooms, I was sweating a lot.

Cons: Breakfast was 25 dollars per person and did not include much. No good breakfast around. Very surprised that English proficiency of staff was not that good.

Cons: Rooms too small and amenities dated.

Cons: The interior of my room was quite old. The desk varnish was gone and the room was pretty smelly.

Cons: Nothing!!

Cons: Late at night the area is a little seedy with lots of people out drinking and partying. But if you’re smart you can ignore it.

Cons: I didn't stay longer.

Cons: Nearby redlight district Very small rooms Crowded breakfast

Cons: - A bit far from Shinjuku Station by walking - Underground (Metro) does not have full escalator (a bit difficult if carry lots of stuff)

Cons: They did not speak a word of English so trying to communicate was very hard, room was tiny, hardly enough room to walk much less turn around. Thought for what I paid the rooms could be a bit bigger.

Cons: The rooms are small. It would have been handy to put luggage under the bed

Cons: Check-in was poor - repeatedly and aggressively demanded ID even though I'm Japan-resident (the law changed 12 years ago!)

Cons: Minor issue. Kettle took forever to boil