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Hotels near Tokyo Narita Airport

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Best hotels near Tokyo Narita Airport

Location
8.9
WiFi
8.6
Value
8.3
Service
8.3
Room
8.2
Overall 8.6 Excellent
Based on 7,166 reviews
Location
8.9
WiFi
8.6
Value
8.3
Service
8.3
Room
8.2
Location
8.9
Value
8.2
Service
8.1
Room
8.0
Breakfast
7.9
Location
9.0
Service
8.4
Room
8.1
Value
8.1
Breakfast
7.3
Room
8.9
Service
8.5
Amenities
8.4
Location
8.2
Breakfast
8.1
Location
9.1
Amenities
8.6
Value
8.6
Service
8.3
Room
8.2

Hotel Mystays Premier Narita - Narita
Rated no. 1
8.6
Excellent 8.6
Based on 7,166 reviews
Details
Reviews

WiFi
9.7
Value
9.1
Location
9.0
Vibe
8.8
Room
8.7
Overall 8.6 Excellent
Based on 4,153 reviews
WiFi
9.7
Value
9.1
Location
9.0
Vibe
8.8
Room
8.7
Value
9.3
Location
9.2
Cleanliness
8.8
Service
8.7
Vibe
8.2
Location
9.3
Room
8.8
Cleanliness
8.7
Vibe
8.4
Service
8.4
Room
8.9
Location
8.7
Vibe
8.6
Service
8.4
Cleanliness
8.3
Location
9.1
Vibe
8.7
Cleanliness
8.6
Room
8.2
Service
8.2

Excellent 10.0
Pros: Great. It was much better than expected and better than big airport hotel we later stayed at. Very close to train station. The weather was turning warm and the comforter is much too warm. They need a lighter blanket. I was able to visit Tokyo Richmond which had shops and located in a great area.
Cons: Nice restaurant and very close to parks and train stations.
Excellent 8.2
Pros: I only spent one night on my way elsewhere, and the location couldn’t be beat. It was about a 4 minute walk from Narita Station, which is only one stop from terminals 2 & 3. Great location for a weary traveler who couldn’t be bothered going all the way into Tokyo. The hotel was clean and modern.
Richmond Hotel Narita - Narita
Rated no. 2
8.6
Excellent 8.6
Based on 4,153 reviews
Details
Reviews

Location
9.2
Service
9.1
Breakfast
9.0
Bar
8.8
Room
7.4
Overall 8.4 Excellent
Based on 16,123 reviews
Location
9.2
Service
9.1
Breakfast
9.0
Bar
8.8
Room
7.4
Value
9.3
Breakfast
9.2
Service
9.1
Location
8.9
Room
6.5
Service
9.6
Breakfast
9.2
Location
8.7
Comfort
8.1
Value
8.0
Location
9.3
Breakfast
8.7
Service
8.5
Room
6.1
Vibe
4.0
Location
9.1
Breakfast
9.0
Service
8.8
Room
6.9

Excellent 9.7
Pros: Love how comfortable the room is,what did you see in web that is what you get,not like other hotel lie in the photos
Cons: I just didn’t like Is no free bottle of water,just bothers me too when I check in, the person in front of me have a 2 bottle of water gave from the counter. Maybe because they couple I don’t know.
Okay 4.0
Pros: Location near airport, friendly restaurant host, showing some signs of hope with renovated parts of lobby
Cons: Dated decor, moldy bathrooms, bad flourescent lighting, stuffy rooms, poor food, stern airport drivers, low-class guests, unsecure doors with no key cards and old fashioned keys
Okay 4.5
Cons: I didn't like that I had to pay for another room coz my kids are 17 and 15. when I checked In the host told me to get another room .. I have a 15yr old with special needs and the fact that he didn't understand that was beyond me. I also understand the language barrier. I didn't like I got split up with my kids and they are strict on who stays with whom. It was diffenatly a culture shock. We ended up staying somewhere else coz they were expensive. It would have cost me another thousands of dollar for another room.
Okay 5.7
Pros: Wifi was decent, hotel staff was very nice and the hotel was clean.
Cons: The room was smaller than any room I have ever seen, cruise ships have bigger rooms than here. I felt extremely claustrophobic and the pictures on here are extremely misleading.
Good 6.0
Pros: Handy for airport
Cons: Rooms are basic, wifi slow and unreliable. One night is plenty
Good 7.4
Pros: nice room. clean and quiet.
Cons: breakfast buffet was not that good. very basic options, low on fruit options.
Excellent 9.1
Pros: Great hotel and location. Staff was very helpful. Went out of their way to make my overnight stay awesome. They let me leave my backpack after i checked out so that i could explore the city.
Good 6.0
Pros: Good location near Narita airport. Free shuttle bus to/from airport and also downtown shopping area. Staff were efficient, albeit appeared to be a slightly jaded from the constant flow of transit customers.
Cons: Rooms are dated and in need of an update. Check-in procedure quite regimented, with a strict check-in time. I can understand why from a staff perspective, but not so good from a customer service perspective.
Okay 4.5
Pros: It's 5 minutes from Narita's Airport.
Cons: Smelly room. Low quality linens. Solid rock mattress. Outdated. Air conditioner disconnected on purpose because Japan was in winter season, according to the front desk personnel. Pricey meals. I won't repeat it.
Excellent 8.0
Pros: - location - convenience store - smoking room in lobby - room size was surprisingly roomy for Japan standards - ramen restaurant across the street - airport shuttle - lobby was super clean and modern
Cons: -room was dated (opposite of lobby) - and was humid and moldy / dank smelling when we got in -wifi signal was terrible.
Excellent 8.2
Pros: Closeness to airport and free shuttle
Cons: Did not find a bar or lounge open for alcoholic beverages in the afternoon after arrival
Excellent 8.8
Pros: Location and free shuttle buses to and from Narita airport
Hotel Nikko Narita - Narita
Rated no. 3
8.4
Excellent 8.4
Based on 16,123 reviews
Details
Reviews

Cleanliness
9.0
Location
8.8
Vibe
8.1
Service
7.8
WiFi
7.7
Overall 8.3 Excellent
Based on 6,279 reviews
Cleanliness
9.0
Location
8.8
Vibe
8.1
Service
7.8
WiFi
7.7
Location
8.9
Service
7.9
Room
7.4
Breakfast
6.9
Value
5.9
Cleanliness
9.2
Location
9.1
Service
7.2
Room
6.0
Comfort
4.3
Cleanliness
9.2
Location
8.9
Service
7.8
Room
7.2
Location
8.9
Room
6.3
Comfort
4.5

Excellent 8.5
Pros: Best option if you have an early morning flight out of NRT. Very clean and safe. Not a fully authentic capsule hotel, though. There is no lounge or vending machines. Pajamas are strange; why not a more comfortable and sanitary jinbae?
Cons: Keep on keepin on
Excellent 8.8
Pros: The simplicity of the layout and cleanliness of the facilities.
Cons: The comfortability of the bed.
Nine Hours Narita - Narita
Rated no. 4
8.3
Excellent 8.3
Based on 6,279 reviews
Details
Reviews

Location
9.2
Breakfast
8.2
Service
8.2
Comfort
7.9
Value
7.8
Overall 8.2 Excellent
Based on 16,742 reviews
Location
9.2
Breakfast
8.2
Service
8.2
Comfort
7.9
Value
7.8
Location
9.1
Breakfast
8.9
Value
8.5
Service
8.3
Comfort
8.0
Location
8.9
Service
8.8
Comfort
8.7
Breakfast
7.8
Room
7.6
Location
9.2
Service
8.5
Breakfast
8.3
Value
8.1
Room
7.1
Location
8.9
Breakfast
8.3
Value
8.2
Comfort
8.1
Service
8.0

Excellent 10.0
Pros: Wonderful clean friendly
Okay 4.5
Cons: Staff wasnt much of a help when I needed info on buses. Had to drag every question out of them. Last time in this place
Excellent 8.5
Pros: The economic value and location to Narita Airport was the main reason we booked a room at Narita Tobu Hotel Airport. The free shuttle transport to the airport was very efficient. The rooms were clean and quiet. It was convenient and economical for us to have a quad room for 4 adults. We did not eat at the hotel nor use any of the facilities. We basically used the hotel for sleeping and transport to the airport. It fit our needs perfectly.
Cons: We had difficulty connecting to the internet on our phones to retrieve our boarding passes online.
Excellent 9.1
Pros: I found quite convenience to have shuttle bus for pick up from NRT to hotel, and also hotel to Aeon Mall. Hotel room is larger than average hotel room
Excellent 10.0
Pros: 3 befs
Cons: Pay to get in the pool
Excellent 10.0
Pros: nice people at front desk. Competent and smiling. Large room. bath robe. good explanation in English of all the bottons in the room. Bus to airport and circular bus very precise. the guy at the door say goodby and thank you !
Cons: the concierge (evening did not speek English. The kitchensmell around the lift area
Narita Tobu Hotel Airport - Narita
Rated no. 5
8.2
Excellent 8.2
Based on 16,742 reviews
Details
Reviews

Location
9.0
Breakfast
8.8
Service
8.8
Value
7.5
WiFi
7.2
Overall 8.1 Excellent
Based on 2,946 reviews
Location
9.0
Breakfast
8.8
Service
8.8
Value
7.5
WiFi
7.2
Service
9.3
Location
9.1
Breakfast
9.0
Value
7.6
Comfort
7.4
Service
8.9
Breakfast
8.8
Location
8.8
Room
6.7
Cleanliness
6.2
Location
9.1
Service
8.8
Breakfast
8.6
Value
7.3
Comfort
7.1
Location
9.2
Breakfast
8.9
Service
8.7
Value
7.5
Room
6.6

Good 6.5
Pros: Close to the airport, and to the town of Narita
Cons: Cramped room, overpriced buffet
Good 6.0
Pros: Breakfast
Cons: Rooms are a bit too small and needs renovation to uplift its look. For the price you pay it needs such improvements
Excellent 9.3
Pros: Asked for a non smoking room and that is what i got.Very picky when it comes to a room being clean and it was spotless, from the bedding to the bathroom to the floor. Great bus service to and from the airport that was important.Great value
Cons: Room a bit small compered to US standards , but very normal for Japan
Okay 4.0
Pros: The convenient location and clean bed.
Cons: Room was heavily worn with some hair. Staff could be more friendly.
Okay 5.4
Cons: Room wasn’t very clean. There was hair ok the walls in the bathroom and it has a sort of unpleasant smell - cigarette smoke + mildew. Sheets & towels were clean though.
Excellent 10.0
Pros: Very nice sized room, and probably the most comfortable bed/pillows out of any hotel we stayed at while in Japan. Also had the best breakfast of any hotel we stayed at with the most diverse and tasty selection.
Cons: The room and hotel in general seemed to be a little "worn" around the edges. Things out of date/ scratched/ needing new paint/ etc., but all around clean and functional. Although the breakfast was delicious with a good selection, it was very pricey as well and without the IHG member discount would not have been worth the price.
Excellent 8.0
Pros: The depth of bath tub. Because I am a Japanese...
Cons: They put some different type of pillows though, one of that pillow had stains without cover.
Excellent 9.3
Pros: I liked that I asked for a non smoking room and got it. I appreciated the service and the buffet breakfast was delicious. Individually made omelette is a must.
Cons: They have wifi but it is not accessible from all the rooms. Lobby has it but this is not so convenient.
Ana Crowne Plaza Narita - Narita
Rated no. 6
8.1
Excellent 8.1
Based on 2,946 reviews
Details
Reviews

Service
8.9
Breakfast
8.6
Value
8.3
Room
7.4
Location
7.3
Overall 8.1 Excellent
Based on 2,847 reviews
Service
8.9
Breakfast
8.6
Value
8.3
Room
7.4
Location
7.3
Breakfast
8.8
Service
8.8
Value
8.7
Room
7.9
Location
7.6
Service
8.9
Value
8.6
Breakfast
8.5
Room
7.8
Location
7.8
Breakfast
8.8
Service
8.8
Value
8.3
Pool
7.6
Room
7.2
Service
9.1
Value
8.6
Location
7.4
Cleanliness
7.4
Room
7.0

Excellent 9.7
Pros: Nice American type room very large for Japan and staff was very friendly. Breakfast was on the expensive side at over $20 but the quality and variety of the food made it worth it. They also have a large bus that does runs to Narita airport.
Excellent 10.0
Pros: Todo
Excellent 8.8
Pros: All overall we had a pleasant stay at the hotel. The staff was friendly the rooms were very clean but a bit older. The hotel is a little far from shopping but it's nice and quiet. The only downside was the shuttle buses to and from shopping and the airport. The buses were not driven well and they had a strong odor. I would have no problems staying there again the staff was fantastic.
Excellent 8.2
Pros: Clean, nice scenery and helpful staff
Excellent 10.0
Pros: I stayed one night on my way out of the country and the staff were incredibly helpful and accommodating. The hotel is about a 30 min shuttle ride away from NRT Airport so budget your time carefully.
Excellent 10.0
Pros: The service was stellar and blew away my expectations. It was comparable to past 5 star experiences.
Cons: The kettle was confusing to use and didn't get hot enough.
Excellent 8.0
Pros: Breakfast and room.
Cons: Can't think of anything.
Excellent 8.5
Pros: The front desk was very accommodating. We checked in and when he found out we were not flying out til 5pm, he gave us a late checkout no extra charge. It was a very relaxing stay
Okay 5.1
Pros: The hotel staff was very nice.
Cons: This is not an airport hotel. It is a long way from the airport. It was a 25-minute drive to get there after having waited half an hour for the hotel shuttle. In the morning, I had an 7:15am flight and the hotel shuttle to the airport does not start until 7am. The cab cost 40$.
Excellent 9.4
Pros: Convenient before or after flight. Free airport shuttle to and from the hotel and also shuttle service to local town Narita and shopping mall.
Cons: Rooms are a bit dated, but were clean and comfortable.
Good 6.2
Pros: Good location and breakfast had large selection with good quality
Cons: Room was not as advertised do not get stuck in the older wing of the hotel, was very old and run down, requested to be moved and was moved, staff was fantastic.
Excellent 8.0
Pros: The free shuttle and in-room wi-fi. Very convenient to get from airport to hotel via the free shuttle at bus stop #16. Check-in was fast and efficient. The hotel was very quiet. There was a children's playroom although my child didn't play in it, nice to have.
Cons: Wish there was more dining options.
Radisson Hotel Narita - Narita
Rated no. 7
8.1
Excellent 8.1
Based on 2,847 reviews
Details
Reviews

Location
9.2
WiFi
9.2
Service
9.0
Breakfast
8.0
Room
6.9
Overall 8.0 Excellent
Based on 6,537 reviews
Location
9.2
WiFi
9.2
Service
9.0
Breakfast
8.0
Room
6.9
Location
9.3
Service
9.1
Breakfast
8.0
Comfort
8.0
Room
7.3
Service
8.9
Location
8.8
Breakfast
7.7
Comfort
6.9
Room
5.9
Location
9.3
Service
9.0
Breakfast
8.0
Comfort
7.9
Room
7.4
Location
9.2
Service
9.1
Value
9.0
Breakfast
8.3
Comfort
7.2

Excellent 8.0
Pros: Flights delayed and was able to get a room last minute and the hotel and kayak was very helpful a young mother and child the airport said there were no rooms anywhere in Tokyo got on computer and they had a room and ofered a free shuttle every 20 minutes after a 14 hr layover in the airport in san Francisco were needed sleep and thanks to them and kayak we finally got some would stay there again.
Mediocre 3.4
Pros: It was very close to the airport and staff were very friendly.
Cons: It was dirty and run-down. And it was intolerabley warm with no air conditioning or ability to open a window (I stayed in autumn).
Excellent 9.1
Pros: Stayed because of my next day flight, the place did its job and I felt comfortable. With late checkout I was able to sleep in till 2pm, flight was at 5pm
Cons: It's a bit old but still running good and clean
Excellent 8.5
Pros: Very close to the Terminal 1 of Narita airport. Free shuttle buses to Terminal 1 and Terminal 2/3.
Excellent 8.2
Pros: 5 min walk from terminal 1, it was close to flight and food if you don't want to go into town. Hotel was a little older, but good for a night. Bigger room than other Japanese airport hotels I've stayed at. They have a shuttle every 20 min to take you to terminals. On site restaurant available. And if landing late or too tired there are Family Mart food and drink machines.
Cons: A little older but clean
Excellent 8.0
Pros: It is conveniently located near the airport. Perfect to stay for a night before my flight the next morning.
Cons: Meals at restaurant is kinda pricey for the quality of food you get.
Narita Airport Rest House - Narita
Rated no. 8
8.0
Excellent 8.0
Based on 6,537 reviews
Details
Reviews

Wellness
9.3
Location
9.1
Service
8.4
Breakfast
7.6
Food
7.2
Overall 8.0 Excellent
Based on 2,355 reviews
Wellness
9.3
Location
9.1
Service
8.4
Breakfast
7.6
Food
7.2
Location
9.3
Service
8.8
Comfort
7.9
Breakfast
7.8
Value
6.4
Location
9.2
Service
8.2
Breakfast
7.7
Value
6.8
Food
6.6
Location
8.9
Service
8.5
Breakfast
7.9
Value
6.8
Room
6.4
Location
9.0
Service
8.4
Breakfast
7.9
Value
6.6
Room
6.4

Excellent 10.0
Pros: Breakfast was fine.
Mediocre 3.1
Pros: Shuttle to the airport
Cons: room smelled of mold. Most restaurants were closed. They charge a fee and a high one for Wi-Fi which is outrageous these days. Very disappointing experience.
Hilton Tokyo Narita Airport - Narita
Rated no. 9
8.0
Excellent 8.0
Based on 2,355 reviews
Details
Reviews

Value
9.3
Cleanliness
8.9
Breakfast
8.9
Location
8.7
Service
8.6
Overall 8.0 Excellent
Based on 1,329 reviews
Value
9.3
Cleanliness
8.9
Breakfast
8.9
Location
8.7
Service
8.6
Value
9.3
Cleanliness
9.0
Breakfast
9.0
Service
8.8
Location
8.0
Value
9.3
Location
9.0
Cleanliness
8.9
Service
8.7
Breakfast
8.4
Value
9.0
Cleanliness
8.9
Location
8.8
Breakfast
8.6
Service
8.3
Value
9.3
Breakfast
9.1
Cleanliness
8.8
Location
8.7
Service
8.5

Comfort Hotel Narita - Narita
Rated no. 10
8.0
Excellent 8.0
Based on 1,329 reviews
Details
Reviews

Location
9.3
Wellness
9.0
Service
7.9
WiFi
7.9
Breakfast
5.9
Overall 7.9 Good
Based on 10,140 reviews
Location
9.3
Wellness
9.0
Service
7.9
WiFi
7.9
Breakfast
5.9
Location
9.4
Value
9.2
Wellness
9.0
Service
8.0
Breakfast
5.7
Wellness
9.4
Location
9.0
Service
7.7
Room
7.1
Breakfast
5.6
Location
9.4
Service
8.1
Breakfast
6.5
Room
6.3
Cleanliness
5.6
Value
9.2
Location
8.9
Service
8.0
Breakfast
6.1
Room
5.9

Good 7.7
Pros: Unlike many of Narita hotels, it's right by Narita station, so that you don’t have to rely on holel' s shuttle bus to move around. Restaurant on the 1st floor is reasonable. Large buth on the 2nd floor was comfortable.
Cons: Small room
Excellent 8.2
Pros: I wholeheartedly agree with Rachael's review: it's well located, clean, and staff is very friendly (they found some valuables we forgot). For some it could be a challenge to get down from the station to the hotel: the escalator is only going upwards. Perhaps the current works at that entrance will alleviate this. One can't blame this on the hotel though, it's the station itself.
Cons: It's tiny, very tiny. A double bedroom is in fact half a single bedroom, with just an arm's length to the wall. Getting two Western people in that bed is a challenge. Even the the Japanese would consider the room somewhat restrictive spatially.
Excellent 9.4
Pros: It was nice to be able to hop off the train and walk less than 5 minutes to our hotel. Overall the location and staff get 5 stars! They were very friendly. Tooth brush, hair tie and slippers provided in the room. The room was very clean also! We felt like we got a steal considering how nice it was for what we paid. I would stay here again and would reccomend it to anyone on a quick layover or looking to stay close to the airport on their last night in Japan. I forgot to mention the free airport shuttle!
Cons: The only things I didn't like about this hotel were the tiny rooms (but let's be honest, there's a lot to see in Narita and you'll only be there to sleep) and they charge you 1000yen to extend your check out time for every hour.
Good 6.8
Pros: Shuttle bus was free and convenient . We really appreciated the airport service.
Cons: Larger rooms. Room only comfortable for one person, be overnight stay, for airport.
Good 7.6
Pros: I like the price definitely worth the rate. Clean and convenient
Cons: Room was very small very little room to move around. Would have been not to have at less one England new channel.
Good 7.4
Pros: Picked this hotel mainly due to the location close to the airport due to my early flight and the hotel has a free shuttle service. Also a plus was the great spa on the second floor.
Cons: Rooms were too small.
Excellent 10.0
Pros: Everything was great. I especially liked the common ofuro. Also airport shuttle service was great!
Excellent 9.7
Pros: Located near the train station (which now has a downward escalator so one can bring 2 pieces of luggage) Room is small but includes all necessities
Cons: Slightly noisy since it's next to the train station
Excellent 9.7
Pros: Close to airport and economical.
Excellent 10.0
Pros: Nice location near two rail lines and temples. Tiny room, but fine for one person. Friendly staff. Close to airport.
Cons: Far from Tokyo. Hard to get around town without a car.
Excellent 8.2
Pros: I liked the price ($56 for a double) and the location near the train stations. I also liked the public bath on the 2nd floor and cleanliness of the property.
Cons: The rooms were extremely small (even based on Japanese standards). If you are traveling to Narita via train, you get dropped off at the train station which is on the top of a hill, above the hotel. There are no elevators or escalators, so you need to carry your bags down stairs or around the block, using the road.
Apa Hotel Keisei Narita-Ekimae - Narita
Rated no. 11
7.9
Good 7.9
Based on 10,140 reviews
Details
Reviews

Value
9.2
Service
8.6
Location
8.6
Breakfast
8.4
WiFi
8.2
Overall 7.9 Good
Based on 7,585 reviews
Value
9.2
Service
8.6
Location
8.6
Breakfast
8.4
WiFi
8.2
Value
9.3
Location
9.1
Breakfast
8.5
Service
8.2
Room
6.8
Value
9.3
Breakfast
8.8
Service
8.4
Location
8.1
Room
7.2
Value
9.4
Location
9.0
Service
8.6
Breakfast
8.2
Room
7.3
Value
9.0
Location
8.6
Breakfast
8.2
Service
7.9
Room
6.7

Excellent 8.8
Pros: Bathroom was spacious and clean
Cons: More pillows would be nice.
Excellent 9.4
Pros: Great value! For what we paid, I was pleasantly surprised.
Cons: Wish they had a fitness center
Good 6.5
Pros: spacious room and english speaking/ helpful receptionist
Cons: bath tub is dirty :-( I took a dip then realized that the water is too murky!
Okay 4.0
Pros: Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well.
Cons: Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!
Excellent 10.0
Pros: No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance.
Cons: None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.
Mediocre 3.1
Pros: Convenient airport shuttle.
Cons: Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.
Excellent 8.8
Pros: This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price.
Cons: Sort of a small bathroom
Excellent 8.8
Pros: Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again.
Cons: Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.
Excellent 9.4
Pros: Even though the hotel was away from Narita station,the frequent shuttle bus made us possible moving around.
Okay 5.7
Pros: The room was clean and comfortable, and like other airport hotels in Tokyo, was capable of being completely blacked out with sliding shutters.
Cons: I paid for a room that included breakfast for a day stay on a 13.5 hour layover, but breakfast stopped at 930. I arrived at 10. The restaurant wasn't even open, so I had to eat food from the lobby convenience store, which was only okay. Since this hotel offers day stays for such travelers, they should have better hours for the restaurant, or not charge people for meals they can't eat. My room was right next to the elevator and quite noisy, so luckily I had earplugs. Also, when I walked up the staff was unfriendly, saying that rooms were all booked before I could even say I had a reservation. Even when I did say I had a reservation, the lady seemed like I might not be able to get a room, and overall seemed unenthusiastic about helping me. This attitude was definitely a strange anomaly to encounter in Japan, not at all the usual level of politeness, so they should probably improve their customer service.
Excellent 10.0
Pros: Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!
Mediocre 2.5
Pros: Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious.
Cons: This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising
Narita Gateway Hotel - Narita
Rated no. 12
7.9
Good 7.9
Based on 7,585 reviews
Details
Reviews

Location
8.7
Breakfast
8.6
Service
8.2
Value
8.1
Room
6.7
Overall 7.8 Good
Based on 10,669 reviews
Location
8.7
Breakfast
8.6
Service
8.2
Value
8.1
Room
6.7
Location
9.3
Breakfast
9.0
Service
7.9
Value
7.5
Room
6.8
Location
8.9
Breakfast
8.8
Value
8.5
Room
8.2
Service
7.6
Service
9.2
Location
8.9
Breakfast
8.5
Value
8.4
Room
6.7
Wellness
8.7
Breakfast
8.5
Value
8.0
Location
8.0
Service
7.8

Okay 4.2
Pros: The room was good. The lobby looked very nice.
Cons: A/C didn’t work well even we called to the front desk many times. The air felt like stuck and my boyfriend couldn’t sleep at all. We needed to leave the hotel at 4am (we planned to leave at 10am) due to the lack of good cool air in the room. The corridors and lobby felt much better but not inside the room.
Excellent 8.0
Pros: We missed our flight and had to scramble. They provided shuttle service to Narita (free) and also shuttle service to nearby towns and mall. Great little expedition to end or begin your trip in Japan. Affordable price is a huge selling point, and staff is very generous and really helpful. We drank heavily and had a time exploring the hotel and going out on the shuttle. Note, this place has a very 60's-80's ish decor. Which was hiliariously cheese and cool.
Cons: The beds are dated and the room is a bit smaller than traditional US hotels. Motel setting in a scaled hotel size.
Excellent 8.0
Pros: close to the Narita Airport, with shuttle bus between the airport and hotel. the car parking place is large, quite some kinds of resturants, the garden is good also
Narita View Hotel - Narita
Rated no. 13
7.8
Good 7.8
Based on 10,669 reviews
Details
Reviews

Location
8.7
Service
7.9
WiFi
7.9
Room
6.9
Breakfast
6.5
Overall 7.6 Good
Based on 6,015 reviews
Location
8.7
Service
7.9
WiFi
7.9
Room
6.9
Breakfast
6.5
Value
8.8
Location
8.7
Service
8.4
Room
7.8
Breakfast
6.9
Location
8.1
Service
7.7
Breakfast
6.5
Room
6.5
Food
6.4
Location
9.2
Value
8.2
Service
7.6
Breakfast
6.6
Food
6.2
Location
8.8
Value
8.3
Service
8.0
Room
6.7
Food
6.1

Marroad International Hotel Narita - Narita
Rated no. 14
7.6
Good 7.6
Based on 6,015 reviews
Details
Reviews

WiFi
9.6
Value
9.4
Service
8.8
Breakfast
8.4
Location
7.0
Overall 6.8 Good
Based on 1,054 reviews
WiFi
9.6
Value
9.4
Service
8.8
Breakfast
8.4
Location
7.0
Value
9.4
Service
8.7
Breakfast
8.4
Location
7.3
Room
4.1
Value
9.5
Service
8.7
Breakfast
8.5
Location
7.0
Room
5.0
Value
9.3
Service
8.7
Breakfast
8.7
Location
7.2
Room
3.8
Value
9.6
Service
8.5
Location
6.6
Room
4.1
Vibe
2.7

Good 7.7
Pros: Inexpensive Clean accommodations Very friendly and helpful staff Shuttle bus service to airport
Cons: Farther away from the airport than expected Aging property
Sky Heart Hotel Narita - Narita
Rated no. 15
6.8
Good 6.8
Based on 1,054 reviews
Details
Reviews

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