Value for money
Distance to city centre
Distance to airport
|"Staff were excellent and accommodating."||(in 86 reviews)|
|"Beautiful, clean and perfect location"||(in 49 reviews)|
|"Excellent service and very friendly staff."||(in 33 reviews)|
|"Small rooms for the money"||(in 13 reviews)|
|"Little disappointed with the room and view"||(in 6 reviews)|
|"The cost for an extra bed."||(in 3 reviews)|
|concierge and staff||in 174 reviews|
|breakfast buffet||in 151 reviews|
|great hotel||in 129 reviews|
|perfect location||in 93 reviews|
|service was excellent||in 65 reviews|
|hotel restaurants||in 54 reviews|
|small room||in 41 reviews|
|roppongi||in 40 reviews|
|great view||in 21 reviews|
|limousine bus||in 13 reviews|
|club room||in 8 reviews|
|great choice||in 8 reviews|
|twin beds||in 7 reviews|
|pillow was too soft||in 3 reviews|
|good breakfast||in 2 reviews|
|clean room||in 1 review|
|evening meal||in 1 review|
|hotel was very nice||in 1 review|
It was close to the station and some nice restaurants just outside the hotel.
We stayed on reward points as ambassadors. We were treated appallingly. The room was average for the type of hotel we were staying in. The staff were quite standoffish, considering we had just come from Intercontinental Delete repeated word Bay where the service was outstanding and we could not fault a single thing it was a huge disappointment to be treated like this. When we went for dinner in the restaurant we were not even offered a drinks or wine list the whole meal and they forgot my meal altogether. When they cleaned the room they left dirty dishes behind. I never complain about anywhere that I stay but it was enough to taint my holiday. When we checked out they did not even ask us how the stay was. We are Platinum members.
Western type hotel
Breakfast buffet, a seating area in our room, and a bed off the ground. We had been on great tour staying Japanese ryokans which were a treat but good to getting back to western comforts.
Don't have any complaints
Comfortable but not luxiorious
Comfortable beds Restaurants in the hotel Close to the train station
Small room Hotel smells like smoke
very convenient location; easy tour pick-up and airport bus; friendly staff
crowded hotel, small room, facility a bit aging
My favorite hotel in Tokyo
Right on the subway line. great restaurants and bar. great spa
beds are very firm
Great location and good value for money
The ANA Intercontinental is situation on Roppongi Dori, very close to the Roppongi district's busy night life. It has a metro line within a 10 minute walking distance as well connect to both Narita and Haneda airports. The concierge service was great, helped us out with tours to Mt. Fuji as well as to a small town in Tama City where we wanted to visit our old neighbors from Thailand. She went out of her way to call the friend and coordinate pick-up from the train station.
The Intercontinental is a major chain and had a nice entrance and the rooms were clean. The rooms were decent size -- in fact, as I understand "spacious" -- for Tokyo.
1. The Internet was intermittent and not very good. 2. The cost for the Internet was one of the priciest anywhere -- they charge 1620 yen (about US$16) per device. So, a phone and a laptop, my wife's phone and an iPad is 4 devices or $64/night. Needless to say, we did not activate internet for each device. Compare this to the Hyatt Regency Tokyo at $3/night per room (multiple devices), or free at the Kobe Sheraton, and free at the Kyoto Westin. 3. The plumbing was old, did not drain properly, had to run the cold water for a long time to get cold (rather than hot) water, and the non-Toto toilet seat was far inferior to the Toto Washlet seats in other hotels. 4. I have Acid Reflux and need to sleep with a raised head. I requested foam pillows at reservation time and again by email about 2 days before arrival. I was told they were booked and no foam pillows were available. So, don't count on any "accommodations". 5. The concierge was very helpful, BUT the lines to see the concierge were unreasonable (1/2 hour or more). Ultimately, we could only see the concierge about one-half of the times we tried.
near tokyo center. takes 60 min. to Narita.
hotel staff is quick in attending to my needs.
excellent world class hotel, friendly and efficient staff, located next to subway access and within 1km of major entertainment precinct.
Very lttle, plastic hotel without character, expensive way of hiding from japanese culture..
Excellent executive lounge, great location close to many restaurants and the Tokyo Metro is a 2 min walk away.
hidden charges,such as table cover charges in bar on top of service charge and taxes!
The design of the room was elegant and modern, and it was very comfortable to stay in.
the hotel is great, big comfortable and very well located. rooms are nice although a bit small for 5 stars but i guess it is normal for tokyo. hotel staff was extremely nice and helpful. there is a shattle bus going from narita directly to the hotel and back.although it is not free it is significantly cheaper than taxi and more convenient than train.
Location and service are excellent
Everything in the hotel that is not part of the booking is very expensive, even by Tokyo standards.
Location, Location, Location. It is near to specially Roppongi and Akasaka Area. There are few metro lines near the hotel.
Located a short drive from Akasaka, ANA InterContinental Tokyo offers luxury accommodation in Tokyo. It provides a spa, as well as an outdoor pool, 24-hour room service and a sauna.
A wide range of personalised services are available for guests of ANA InterContinental Tokyo, like a concierge, babysitting/child services and a car rental desk. Additionally, the multilingual staff are available to offer local information. A well-equipped fitness centre is also provided.
Rooms at the hotel are elegant and offer a flat-screen TV with satellite/cable channels. All provide free wireless internet access, a mini bar and a private bathroom with slippers.
The hotel offers on-site dining for lunch and dinner, and the intimate bar is a great place to unwind with an evening drink. In the evening, guests are welcome to enjoy a drink in the lounge bar.
ANA InterContinental Tokyo is within walking distance of Akasaka Metro Station, connecting guests with the surrounding area. Akasaka Sacas, Tokyo Midtown and Akasaka Blitz are a brief stroll away.
based on 997 reviews
Value for money
Policies vary by room type and provider.
All existing bookings at Intercontinental - Ana Tokyo can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Intercontinental - Ana Tokyo is located at 1-12-33 Akasaka Minato in Minato, 2.9 km from the centre of Tokyo. Tokyo Tower is the closest landmark to Intercontinental - Ana Tokyo.
Check-in time is 15:00 and check-out time is 11:00 at Intercontinental - Ana Tokyo.
Yes, Intercontinental - Ana Tokyo offers free Wi-Fi.
No, Intercontinental - Ana Tokyo does not offer free parking.
No, Intercontinental - Ana Tokyo does not offer free airport shuttle service.
Intercontinental - Ana Tokyo is 13.8 km from Tokyo Haneda.
No, pets are not allowed at Intercontinental - Ana Tokyo.
Yes, Intercontinental - Ana Tokyo has a pool on-site.