Tokyo hotels in Shinjuku

Cons: Breakfast was quite basic. Air conditioning instructions only in Japanese. Not very central in Shinjuku area but close to good transport links.

Cons: The carpets were badly stained in the room & hallways, which was unfortunate, but a very minor issue. Also the bathtub/shower was very slippery, so might be problematic for a guest with disabilities.

Cons: The internet signal in the room is very weak and randomly goes out

Cons: Beds were hard

Cons: There was not much to dislike here, however we did spend most of the time in the city rather than in the hotel. The only offputting experience was asking one of the front desk if the nearest conbini had luggage delivery services and she said no. We had a feeling her advice was incorrect because when we went to the conbini to check, they said they could transport our luggage for us.

Cons: The pillows weren’t comfortable. They were hard. The rooms were very warm, despite decreasing aircon temperature.

Cons: The room and the hotel are not so modern

Cons: The South wing room bathroom had a slight sewer odor at times.

Cons: The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel.

Cons: Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.

Cons: Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced! We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing

Cons: - A bit far from Shinjuku Station by walking - Underground (Metro) does not have full escalator (a bit difficult if carry lots of stuff)

Cons: Minor issue. Kettle took forever to boil

Cons: This hotel was the most expense one that I stayed in Japan, around US$185,00 and for that price I was expecting a much better room. The bathroom was disgusting with visible mold all around probably because the exhaust fan wasn't efficient enough to keep the moist out of it.. The toilet bowl underneath the seat was all black mold... The shower walls is getting yellowish probably because no scrubbing it's been done.. I saw a single room keeper guy cleaning the whole building floor when I got there but he was cleaning alone at least 18 rooms in that floor as I noticed the rooms doors was all wide open and he was running between those rooms with vaccum and cleaning supplies and etc... The blocks/area around of this hotel have lots of "massage" business places and lots of guys hanging around the walkway corners to offer girls to do a "special" job if you interesting... Definitely not a family hotel to stay ! Few blocks away from the opposite side of the Shinjuku Train Station I stayed at Sun Route Hotel of Shinjuku that was much much better location in the area and a family hotel with quality and breakfast include for under US$120,00. Hope this review helps lots of visitors.

Cons: The room could have been a bit bigger but then again so are most rooms in Tokyo

Cons: Only complaint was that room was too warm (March stay) we couldn't get the air conditioner to cool the room adequately and couldn't open the windows to cool it down to an acceptable level.

Cons: I've traveled to Tokyo for 3 straight years. This hotel is the worst by far. Even though it's advertised as a 4-star hotel, it is NOT a 4-star hotel. Here's what I think: Very small room, even for Tokyo standard. There were a few groups of rowdy tourists, and I can tell that the concierge was exhausted by them, and was not very friendly when she was helping me out. Even though it's in Shinjuku, location is not that good. It's right next to a bunch of love hotels and far from the main Shinjuku station. Overall, a big disappointment for me.

Cons: Need more elevators. Took one elevator off line for PM during the busy check-in/check-out time. Not very smart.

Cons: Location amongst love hotels, gentlemen's clubs and prostitutes lends a certain downmarket feel to the neighborhood, though it's not at all uncomfortable, let alone dangerous. Room was worn and gloomy, with dingy colors. We paid a higher price for a room on the 16th floor, which had a fantastic view, but cost nearly as much as the Intercontinental Strings in Shinagawa where we had stayed for business and which was truly excellent.

Cons: the hotel is perfectly fine, but the location is rather close to the red light district. but they are very discreet. My husband and i feel very safe and comfortable to walk around.

Cons: More elevators. They took one of the elevators off line for PM during check-in/check-out. Not very smart.

Cons: One of the female receptionist is unprofessional. After the room make up they forgot to put a teaspoon. When I informed her she told me that I should present to the front desk to ask for it! And she claims that they have rules (in disrespectful way). It is just a simple order (teaspoon)! I couldn’t understand what kind of rules that prevent them to bring a teaspoon! Totally unacceptable.

Cons: I asked if they could help me make a reservation at a restaurant and was told that they couldn't help me once I had checked out. They said if I had asked seconds earlier, they would have helped me. Bad service.

Cons: A LOT of tour groups use this hotel, making it feel very crowded at time (though the rooms are quiet!)

Cons: Room is tiny but not a complete surprise in Tokyo. However, there were several small things that could have been done to make the space more useful such as more clothes hangers, a shelf over clothing rod, and towel hooks in the bath to name a few.