Best hotels in Shinjuku (Tokyo)
Located thirty-nine floors above the city, Park Hyatt Tokyo, designed primarily as a private urban residence for the international business traveler is distinguished in its modern interior design, fine art collection, acclaimed restaurants, and aesthetics and fitness centre, Club On The Park. With just 177 rooms and suites, Park Hyatt Tokyo is intimate by Asian standards, yet spacious and serene, offering an unparalleled level of comfort and personalized service. This is a 5 Star property.
Overall 9.0 Excellent
Based on 3,084 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything was perfect - the location, the interior decor of the whole hotel, the spa and gym were incredible. One of the best hotels I've ever stayed in.
Good
6.7
Pros: Customer Service was excellent! They gave me a set of tea pot because they served me broken glasses and cups every morning The layout was confusing but the staffs tried their best to help Overall, i do feel very welcoming especially you just had a long flight
Excellent
10.0
Pros: Probably the best hotel I did in my life
Excellent
10.0
Pros: Amazing service. Beautiful hotel
Excellent
9.2
Pros: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.
Excellent
9.6
Pros: A phenomenal experience of first rate service, comfort and view. A bucket list hotel for sure.
Details
Reviews
Overall 9.0 Excellent
Based on 3,084 reviews
WiFi
10.0
Pool
9.4
Bar
9.4
Wellness
9.2
Room
9.2
Service
8.7
Comfort
8.6
Vibe
8.3
Breakfast
8.2
Cleanliness
8.0
Amenities
7.9
Location
7.4
Bar
9.5
Room
9.2
Comfort
8.9
Service
8.7
Breakfast
8.1
Location
7.6
Wellness
9.1
Service
8.8
Room
8.6
Location
7.2
Service
8.6
Room
8.8
Service
8.8
Location
7.5
10.0 Excellent
Pros: Everything was perfect - the location, the interior decor of the whole hotel, the spa and gym were incredible. One of the best hotels I've ever stayed in.
Cons:
6.7 Good
Pros: Customer Service was excellent! They gave me a set of tea pot because they served me broken glasses and cups every morning The layout was confusing but the staffs tried their best to help Overall, i do feel very welcoming especially you just had a long flight
Cons: I never stayed in a 5-Stars hotel, where i had so much complaints at one stay (5 days, 4 nights) 1. The glass in the bathroom was chipped, so i put it aside to the table so the maid could take care of it for next swift 2.,Similarly, i also found my tea cup was cracked as well. So i placed it together with the chipped glass. Day2, i found thr exact chipped glass and cup were put back exactly where i found them. So, i moved them to the table, so the maid could replace them Day3, they were back to the same place, in the bathroom and tea set. Finally, i called the housekeeping. I wondered how they cleaned the glasse and cups?! The exact broken glass and cups were back. Did they actually use machine to wash them? However, their response was very kind and they even offered me a set of new tea pot and cup !! 3. Breakfast - i.They served a tray of empty jams (used by someone else) - Yike ! Pretty gross. ii. When i went to get my second round of fruits from the buffet table, they cleaned my table including my unfinished food and capuccino iii. With the price they charged, the buffet breakfast quality and quantity are very underwhelming! 4. Dining - Western dining They claim it is a French cuisine. Mmm, Nope. They are not French cooking at all. If you serve the fish inside a Staub pot, you then call it French. Then maybe :) But the menu does have a good variety of protein and even have glutten-free bread. The service was very slow, but with "customers are always right " attitude. The fishes we ordered were tiny and dry. Again, could not complaint because the people were so nice 5. Dining - Japanese They are extremely over-priced with a nothing special taste. Again, great service with not so good food and very pricey 6. The layout of the floor and.location of lobby was weird! So confusing. Not matching a pricey, 5- Star hotel, or comparable to other Grand Hyatt international hotels 7. No Limo-bus going to Airport before 9am.
10.0 Excellent
Pros: Probably the best hotel I did in my life
Cons: Nothing. All was perfect
10.0 Excellent
Pros: Amazing service. Beautiful hotel
Cons: Location is not great, far from city center
9.2 Excellent
Pros: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.
Cons: Very little to comment on here. The location is a little far from Shinjuku Station (about a 15 min walk), however the hotel does provide a regular shuttle service to and from the station (every 20 mins until 9:30pm).
9.6 Excellent
Pros: A phenomenal experience of first rate service, comfort and view. A bucket list hotel for sure.
Cons:
Located thirty-nine floors above the city, Park Hyatt Tokyo, designed primarily as a private urban residence for the international business traveler is distinguished in its modern interior design, fine art collection, acclaimed restaurants, and aesthetics and fitness centre, Club On The Park. With just 177 rooms and suites, Park Hyatt Tokyo is intimate by Asian standards, yet spacious and serene, offering an unparalleled level of comfort and personalized service. This is a 5 Star property.
With a stay at HUNDRED STAY Tokyo Shinjuku, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.0 Excellent
Based on 2,477 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Very spacious family suite, good size bathroom, great location
Excellent
9.6
Pros: Lovely property. Great location.The staff was very helpful - nothing was too much for them. We stayed in a junior suit and the size was decent for a family of 4 ( 2 kids). Daily cleaning of the rooms was a big plus.
Excellent
10.0
Pros: We were family of 4 persons, with 2 teenagers, we took the bank bads room. The room is wide, comftable, included washing machine and bountiful view! The continental breakfast if for very good price and exactly what we were looking from breakfast. The location is very convenient in the center.
Excellent
10.0
Pros: Helpful and friendly staff. The room had everything we needed. The family room was spacious and facilitated our family staying together. Quiet room with comfortable beds. The property was easy to find with lots of shops and eating options close by.
Excellent
10.0
Pros: Friendly Staff
Great Service
Great Location
Great View from Room
Good
7.9
Pros: The hotels location was convenient, close to the train station and only one station away from the hustle and bustle of Shinjuku. We really enjoyed the Korean town down the road too only a 5min walk.
Excellent
10.0
Pros: This is a great hotel. It is in very close proximity to the train and walking distance to other attractions. The area is in a safe well lit area. The rooms were nice sized and we had no problems. The staff were extremely nice and accommodating. They all spoke some English. I would definitely stay here again!
Excellent
8.5
Pros: Hundred Stay was a great value, with the weekly rate plan & offering rooms with a kitchenette. The location was very good for either business or tourist travelers -it's close to transport, shops & lots of restaurants. We had a great experience, the staff were very helpful & room very comfortable - I would definitely stay there again. They also have a great book/dvd library and plenty of English language brochures for tourists, plus guides for the room features, like how to use the tv, the temperature controls, etc. very useful!
Excellent
8.8
Pros: Room was clean and very spacious for a family of 4. Washer and dryer was a plus. Location was great, very close to train station with shops and restaurants close by. Staff was very helpful and spoke good English.
Excellent
8.0
Pros: Very clean room and bathroom. Japanese style bathroom which is quite convenient. Room was small but functional. Check-in was easy and hotel relaxed.
Details
Reviews
Overall 9.0 Excellent
Based on 2,477 reviews
Location
9.5
Vibe
9.2
Room
9.2
Service
8.9
Comfort
8.8
WiFi
8.8
Cleanliness
8.6
Amenities
8.2
Breakfast
5.8
Location
9.7
Value
9.2
Room
9.1
Service
9.1
Vibe
9.0
Comfort
8.4
Amenities
8.1
Breakfast
5.8
Location
9.5
Room
8.9
Service
8.9
Cleanliness
8.8
Comfort
8.7
Location
9.4
Room
9.1
10.0 Excellent
Pros: Very spacious family suite, good size bathroom, great location
Cons:
9.6 Excellent
Pros: Lovely property. Great location.The staff was very helpful - nothing was too much for them. We stayed in a junior suit and the size was decent for a family of 4 ( 2 kids). Daily cleaning of the rooms was a big plus.
Cons: Nothing really
10.0 Excellent
Pros: We were family of 4 persons, with 2 teenagers, we took the bank bads room. The room is wide, comftable, included washing machine and bountiful view! The continental breakfast if for very good price and exactly what we were looking from breakfast. The location is very convenient in the center.
Cons:
10.0 Excellent
Pros: Helpful and friendly staff. The room had everything we needed. The family room was spacious and facilitated our family staying together. Quiet room with comfortable beds. The property was easy to find with lots of shops and eating options close by.
Cons:
10.0 Excellent
Pros: Friendly Staff
Great Service
Great Location
Great View from Room
Cons:
7.9 Good
Pros: The hotels location was convenient, close to the train station and only one station away from the hustle and bustle of Shinjuku. We really enjoyed the Korean town down the road too only a 5min walk.
Cons: The breakfast could’ve been a little better. Even though it was only a continental breakfast, a little more variety would’ve been nice
10.0 Excellent
Pros: This is a great hotel. It is in very close proximity to the train and walking distance to other attractions. The area is in a safe well lit area. The rooms were nice sized and we had no problems. The staff were extremely nice and accommodating. They all spoke some English. I would definitely stay here again!
Cons: The internet signal in the room is very weak and randomly goes out
8.5 Excellent
Pros: Hundred Stay was a great value, with the weekly rate plan & offering rooms with a kitchenette. The location was very good for either business or tourist travelers -it's close to transport, shops & lots of restaurants. We had a great experience, the staff were very helpful & room very comfortable - I would definitely stay there again. They also have a great book/dvd library and plenty of English language brochures for tourists, plus guides for the room features, like how to use the tv, the temperature controls, etc. very useful!
Cons: The carpets were badly stained in the room & hallways, which was unfortunate, but a very minor issue. Also the bathtub/shower was very slippery, so might be problematic for a guest with disabilities.
8.8 Excellent
Pros: Room was clean and very spacious for a family of 4. Washer and dryer was a plus. Location was great, very close to train station with shops and restaurants close by. Staff was very helpful and spoke good English.
Cons: My son realized he forgot his AirPods on the bed after checkout, so we went back to see if it was found when our room was cleaned. Although the staff was very helpful, and had someone check our room, we were told it was not found. How did it disappear?
8.0 Excellent
Pros: Very clean room and bathroom. Japanese style bathroom which is quite convenient. Room was small but functional. Check-in was easy and hotel relaxed.
Cons: Breakfast was quite basic. Air conditioning instructions only in Japanese. Not very central in Shinjuku area but close to good transport links.
With a stay at HUNDRED STAY Tokyo Shinjuku, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Located in Tokyo (Shinjuku), Tokyu Stay Shinjuku is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and an elevator.
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Overall 8.9 Excellent
Based on 5,162 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: The staff was very pleasing even if they know little english. The spaces was maximized. The facilities were well managed.
Excellent
10.0
Pros: The room is clean, comfortable stay, very convenient
Good
7.5
Pros: Surprise this hotel have washing machine and microwave inside the room very convenient location easy to find.
Excellent
10.0
Pros: Very clean, comfy bed, well located near Shinjuku station, staff were very accommodating- allowed us to check in early for a fee. Only stayed one night & didn’t spend much time in the hotel as there’s so much to see around Tokyo but was perfect for what we needed.
Excellent
10.0
Pros: The location is the best and the staff is very friendly.
Okay
4.2
Pros: Location only
Excellent
10.0
Pros: The hotel is centrally located to all that Tokyo has to offer. It also is secure with keycard access during off hours. It is a block from all major shopping in Shinjuku and is about 5 minutes from Shinjuku Station
Excellent
9.7
Pros: Microwave, washing machine/dryer, refrigerator, very helpful and friendly staff.
Excellent
9.7
Pros: Great hotel located in the heart of shinjuku near the station. Great staff, room.
Excellent
9.0
Pros: Hotel doesn’t serve non smoking room so, the cleanliness level can’t expect top mark.
Excellent
10.0
Pros: Great experience, no complaints
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Details
Reviews
Overall 8.9 Excellent
Based on 5,162 reviews
Location
9.8
Vibe
9.2
Cleanliness
8.7
Service
8.7
Amenities
8.4
Room
7.8
Breakfast
6.3
WiFi
5.8
Location
9.6
Vibe
9.1
Cleanliness
8.9
Service
8.8
Amenities
8.5
Room
7.2
Breakfast
6.7
Comfort
4.6
Location
9.8
Vibe
9.1
Amenities
8.7
Service
8.7
Cleanliness
8.6
Room
7.3
Breakfast
6.1
Location
9.9
Cleanliness
9.1
Vibe
9.1
Service
8.6
Amenities
8.5
Room
8.3
Breakfast
5.7
Location
9.7
Cleanliness
8.7
Vibe
8.6
Amenities
8.1
Room
8.1
Service
7.9
Breakfast
6.6
9.2 Excellent
Pros: The staff was very pleasing even if they know little english. The spaces was maximized. The facilities were well managed.
Cons: The elevators for the guests and utilities were the same. I care for the staff who has to wait before they could their work.
10.0 Excellent
Pros: The room is clean, comfortable stay, very convenient
Cons: No
7.5 Good
Pros: Surprise this hotel have washing machine and microwave inside the room very convenient location easy to find.
Cons: Stay for 4 night but they never change our bed linen only change towel n rubbish in room. Once inside the room have footy smell from the air con
10.0 Excellent
Pros: Very clean, comfy bed, well located near Shinjuku station, staff were very accommodating- allowed us to check in early for a fee. Only stayed one night & didn’t spend much time in the hotel as there’s so much to see around Tokyo but was perfect for what we needed.
Cons:
10.0 Excellent
Pros: The location is the best and the staff is very friendly.
Cons:
4.2 Okay
Pros: Location only
Cons:
10.0 Excellent
Pros: The hotel is centrally located to all that Tokyo has to offer. It also is secure with keycard access during off hours. It is a block from all major shopping in Shinjuku and is about 5 minutes from Shinjuku Station
Cons:
9.7 Excellent
Pros: Microwave, washing machine/dryer, refrigerator, very helpful and friendly staff.
Cons: No view,
9.7 Excellent
Pros: Great hotel located in the heart of shinjuku near the station. Great staff, room.
Cons: Breakfast is tough if you are hoping for decent western food
9.0 Excellent
Pros: Hotel doesn’t serve non smoking room so, the cleanliness level can’t expect top mark.
Cons: Not very very clean compared to other hotel we stayed.
10.0 Excellent
Pros: Great experience, no complaints
Cons:
Located in Tokyo (Shinjuku), Tokyu Stay Shinjuku is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and an elevator.
With a stay at Hotel Gracery Shinjuku, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Limited parking is available onsite.
Overall 8.8 Excellent
Based on 16,628 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Shower was good
Excellent
8.3
Pros: Excellent location and convenient and comfortable
Excellent
9.6
Pros: WE WERE VERY UNHAPPY WITH THE "DOUBLE" ROOM WE BOOKED - THE STAFF WAS VERY UNDERSTANDIJG AND TRANSFERRED US IMMEDIATELY TO A TWIN ROOM. THE TWIN ROOM WAS VERY GOOD, PLENTY OF ROOM. HOTEL LOCATION WAS GREAT RIGHT NEXT TO RESTAURANTS AND STATION.
Good
6.2
Pros: The hotel is very well located
Excellent
10.0
Pros: Will definitely stay at this great hotel in the thick of all the bars, restaurants and malls. 10/10 for location, quality and price.
Excellent
10.0
Pros: Very good location in the center of Shinjuku, about 10 minutes away from the train station and taxi service outside. Had an ATM and 7-11 attached to it. All the amenities a person could need, toothbrush, hair brush l, razor shaving cream, free bath salts for everyday I stayed. Shampoo conditioner and body wash smelled great. Shower and bath were awesome!
1rst floor breakfast was the way to go, 8th floor cafe was nice but had less variety than the other.
Staff knew English, and the concierge service was great for booking and easy airport limousine back to HND airport.
Very close to robot resturant and bars that are open 24 hours.
Excellent
9.2
Good
7.1
Pros: Location was good.
Excellent
10.0
Pros: The bathtub was excellent after a long day of exploring.
The staff was friendly and helpful.
7 11 in same building.
12 minutes from Yamanote line.
Good
6.0
Pros: Convenient location
Cheap (for Tokyo)
Good breakfast
Excellent
9.6
Pros: Staff provided excellent service despite the disruption of a major typhoon. Breakfast excellent with a variety of choice. Area around the hotel vibrant in the evening. Central position both for transport to all areas of Tokyo and for the national rail and coach network.
Details
Reviews
Overall 8.8 Excellent
Based on 16,628 reviews
Location
9.5
Vibe
9.0
Food
8.8
Service
8.5
Amenities
8.4
Breakfast
8.2
Value
6.9
Room
6.9
WiFi
4.5
Comfort
3.8
Location
9.4
Food
8.9
Amenities
8.4
Service
8.3
Breakfast
7.7
Room
6.4
Value
6.0
Wellness
3.8
WiFi
3.5
Comfort
3.1
Location
9.5
Cleanliness
8.7
Service
8.7
Amenities
8.5
Breakfast
7.7
Value
6.7
Room
6.1
Comfort
3.2
WiFi
2.8
Location
9.2
Food
8.9
Vibe
8.8
Cleanliness
8.8
Service
8.6
Amenities
8.4
Breakfast
8.3
Room
7.3
Comfort
3.5
WiFi
3.1
Location
9.6
Vibe
8.9
Cleanliness
8.8
Food
8.8
Amenities
8.5
Service
8.4
Breakfast
8.1
Room
6.5
Comfort
3.4
WiFi
2.9
8.0 Excellent
Pros: Shower was good
Cons:
8.3 Excellent
Pros: Excellent location and convenient and comfortable
Cons: Small room. A bit expensive because of that
9.6 Excellent
Pros: WE WERE VERY UNHAPPY WITH THE "DOUBLE" ROOM WE BOOKED - THE STAFF WAS VERY UNDERSTANDIJG AND TRANSFERRED US IMMEDIATELY TO A TWIN ROOM. THE TWIN ROOM WAS VERY GOOD, PLENTY OF ROOM. HOTEL LOCATION WAS GREAT RIGHT NEXT TO RESTAURANTS AND STATION.
Cons: THE DOUBLE ROOM WE BOOKED WAS MISREPRESENTED. IT WAS REALLY A SINGLE ROOM WITH A DOUBLE BED SQUEEZED IN ALONG ONE WALL. THERE WAS ONLY ONE BEDSIDE READING LIGHT, THE TV WAS AT RIGHT ANGLES TO THE BED AND THERE WAS NO ROOM FOR TWO BAGS. OVERALL THE HOTEL WINDOWS WERE FRUSTRATING AS THEY WERE VERY NARROW - VERY UNUSUAL.
6.2 Good
Pros: The hotel is very well located
Cons: The interior of my room was quite old. The desk varnish was gone and the room was pretty smelly.
10.0 Excellent
Pros: Will definitely stay at this great hotel in the thick of all the bars, restaurants and malls. 10/10 for location, quality and price.
Cons: Late at night the area is a little seedy with lots of people out drinking and partying. But if you’re smart you can ignore it.
10.0 Excellent
Pros: Very good location in the center of Shinjuku, about 10 minutes away from the train station and taxi service outside. Had an ATM and 7-11 attached to it. All the amenities a person could need, toothbrush, hair brush l, razor shaving cream, free bath salts for everyday I stayed. Shampoo conditioner and body wash smelled great. Shower and bath were awesome!
1rst floor breakfast was the way to go, 8th floor cafe was nice but had less variety than the other.
Staff knew English, and the concierge service was great for booking and easy airport limousine back to HND airport.
Very close to robot resturant and bars that are open 24 hours.
Cons: Nothing!!
9.2 Excellent
Pros:
Cons: The double bed is too small.
7.1 Good
Pros: Location was good.
Cons: Rooms very small, stayed twice with family over a few weeks. Rooms were clean, but a bit shabby, furniture worn and stained. Couldn’t do a simple vegetarian meal for two in our party when confined to hotel during typhoon, after queuing for table. Later when running out of menu they served a simple tomato pasta to other guests, we were upset at this.
10.0 Excellent
Pros: The bathtub was excellent after a long day of exploring.
The staff was friendly and helpful.
7 11 in same building.
12 minutes from Yamanote line.
Cons: I didn't stay longer.
6.0 Good
Pros: Convenient location
Cheap (for Tokyo)
Good breakfast
Cons: Nearby redlight district
Very small rooms
Crowded breakfast
9.6 Excellent
Pros: Staff provided excellent service despite the disruption of a major typhoon. Breakfast excellent with a variety of choice. Area around the hotel vibrant in the evening. Central position both for transport to all areas of Tokyo and for the national rail and coach network.
Cons: On site bar / snack facility available for too limited hours.
With a stay at Hotel Gracery Shinjuku, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Limited parking is available onsite.
Modern 746 room,28 story hotel with a 7 story atrium lobby,located in Tokyo*s metropolitan commercial center in Shinjuku,facing Shinjuku Central Park,adjacent to Tokyo*s most vibrant shopping and entertainment areas. Hotel opened September 1980.
Overall 8.6 Excellent
Based on 4,991 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Japanese breakfast is excellent and the service is excellent.
Excellent
10.0
Pros: Very helpful re extending check-out.
Excellent
10.0
Pros: The hospitality was by far the best thing in this hotel. All staff were super attentive and helpful, even walking with me to 7 eleven to help me buy a Disney Sea ticket as the machine was completely in Japanese. In passing I also had mentioned being on my honeymoon and once we returned to the hotel that evening they had delivered a bottle of wine and a card to our room to say congratulations! The room was fabulous, our room view was great. We were there during the typhoon and the hotel operated as per usual even though many of the staff would have had their families affected by the storm. They also had free shuttles every 20 minutes to the main shopping area and station from around 7am till 9 at night, which made is extremely convenient to get around.
Excellent
10.0
Pros: Location was excellent, rooms v comfortable, lots of toiletries
Mediocre
3.0
Excellent
8.3
Excellent
9.6
Pros: Good location in quieter section of Shinjuku with the Airport Limousine bus able to bring you from Narita to the door and a free shuttle bus to take you to and from Shinjuku station. Opposite the tall government tower that has a free observation deck at the top.
Excellent
10.0
Pros: So many toiletries! Free shuttle to metro. Excellent location. Impeccable service. Big rooms.
Excellent
9.2
Pros: The room was clean and comfortable, staff were friendly and incredibly helpful. Lovely little touch of luxury for the last night of our holiday
Excellent
9.0
Pros: The staff greeted you every morning coming off the elevators. Very friendly and helpful staff.
Excellent
9.0
Pros: The standard of service and the staff focus on the guests from the time you arrive to the time you leave.
Excellent
10.0
Pros: The staff was beyond friendly. The room was a good size. The hotel is located a short distance from Shinjuke Station
Details
Reviews
Overall 8.6 Excellent
Based on 4,991 reviews
Location
9.2
Service
9.1
WiFi
9.0
Room
8.1
Value
7.5
Breakfast
7.4
Pool
6.7
Location
9.4
Cleanliness
9.0
Service
8.9
Value
8.5
Comfort
8.3
Room
8.3
Breakfast
7.4
Pool
6.8
Location
9.5
Service
9.2
Value
7.6
Room
7.4
Location
9.2
Service
9.0
Cleanliness
8.9
Comfort
7.3
Breakfast
7.2
Value
7.1
Room
6.6
Location
9.4
Service
9.3
Room
7.5
Breakfast
7.2
8.8 Excellent
Pros: Japanese breakfast is excellent and the service is excellent.
Cons: Shuttle bus cannot send guests to the station directly, it still needs a few minutes walk.
10.0 Excellent
Pros: Very helpful re extending check-out.
Cons:
10.0 Excellent
Pros: The hospitality was by far the best thing in this hotel. All staff were super attentive and helpful, even walking with me to 7 eleven to help me buy a Disney Sea ticket as the machine was completely in Japanese. In passing I also had mentioned being on my honeymoon and once we returned to the hotel that evening they had delivered a bottle of wine and a card to our room to say congratulations! The room was fabulous, our room view was great. We were there during the typhoon and the hotel operated as per usual even though many of the staff would have had their families affected by the storm. They also had free shuttles every 20 minutes to the main shopping area and station from around 7am till 9 at night, which made is extremely convenient to get around.
Cons:
10.0 Excellent
Pros: Location was excellent, rooms v comfortable, lots of toiletries
Cons:
3.0 Mediocre
Pros:
Cons: It a definitely a corporate hotel
8.3 Excellent
Pros:
Cons: Parking was closed off which precluded re-entry (due to minerals exhibition) despite having prepaid parking. This necessitated parking at Keio Plaza at additional cost.
9.6 Excellent
Pros: Good location in quieter section of Shinjuku with the Airport Limousine bus able to bring you from Narita to the door and a free shuttle bus to take you to and from Shinjuku station. Opposite the tall government tower that has a free observation deck at the top.
Cons:
10.0 Excellent
Pros: So many toiletries! Free shuttle to metro. Excellent location. Impeccable service. Big rooms.
Cons:
9.2 Excellent
Pros: The room was clean and comfortable, staff were friendly and incredibly helpful. Lovely little touch of luxury for the last night of our holiday
Cons: Room was extremely comfortable but was pretty small. Fine for 1 night for 2 but maybe a little small for more nights than that
9.0 Excellent
Pros: The staff greeted you every morning coming off the elevators. Very friendly and helpful staff.
Cons:
9.0 Excellent
Pros: The standard of service and the staff focus on the guests from the time you arrive to the time you leave.
Cons: nothing
10.0 Excellent
Pros: The staff was beyond friendly. The room was a good size. The hotel is located a short distance from Shinjuke Station
Cons:
Modern 746 room,28 story hotel with a 7 story atrium lobby,located in Tokyo*s metropolitan commercial center in Shinjuku,facing Shinjuku Central Park,adjacent to Tokyo*s most vibrant shopping and entertainment areas. Hotel opened September 1980.
With a stay at THE KNOT TOKYO Shinjuku in Tokyo (Shinjuku), you'll be within a 5-minute walk of The Tokyo Metropolitan Government and Shinjuku Central Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.5 Excellent
Based on 7,708 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Excellent
10.0
Pros: Amazing downstairs bakery First hotel to offer a reward for choosing to not have your room cleaned! Clean and modern Great quiet location
Excellent
10.0
Pros: During my stay, I got sick from my stomach. Once the staff knew about my illness, the staff was attentive and went as far as to check up on me to see how I was doing. That's not only great service, but a gold standard in taking care of the customer. I will definitely go back to this hotel when I go back to Tokyo. I will recommend this hotel to others.
Excellent
9.2
Pros: The whole vibe of the reception floor with the bakery and bar and Resturant as well as the workstation are. All in the same space gave joyous sense of activity
Good
7.5
Pros: The bakery downstairs was amazing, we also enjoyed the short walk through the park to the station
Good
7.7
Pros: Good, practical hotel that is not too hard on the wallet. Most of the staff we experienced were always friendly and helpful. LOVED the convenience of the shuttle bus. Without it, the long walk from the train station would have been quite an inconvenience.
Excellent
8.0
Pros: Location
Good
6.5
Pros: Good, delicious buffet breakfasts everyday. Friendly and helpful staff. Clean environment. Good walking distance to nearest train station
Details
Reviews
Overall 8.5 Excellent
Based on 7,708 reviews
Vibe
9.5
Bar
9.0
Amenities
8.8
Breakfast
8.7
Location
8.3
WiFi
8.3
Service
7.6
Room
6.3
Value
6.2
Comfort
3.7
Vibe
9.4
Amenities
8.8
Breakfast
8.8
Location
8.1
Service
7.6
WiFi
7.3
Value
6.4
Room
5.9
Comfort
3.5
Vibe
9.5
Bar
8.8
Cleanliness
8.7
Breakfast
8.7
Location
8.5
Amenities
8.3
Service
7.3
WiFi
7.2
Room
6.2
Value
5.4
Comfort
3.7
Vibe
9.2
Bar
9.1
Location
8.9
Breakfast
8.6
Amenities
8.3
Service
7.7
Room
6.3
Value
6.2
Comfort
3.5
Vibe
9.5
Amenities
9.1
Breakfast
9.0
Cleanliness
8.7
Location
8.5
Food
7.8
Service
7.8
Room
7.3
Value
6.4
7.9 Good
Pros:
Cons: Check in was extremely time consuming and inefficient. Non smoking rooms booked (we had 3) but two had a very strong smell of smoke. The bakery was excellent, though expensive. Great location.
10.0 Excellent
Pros: Amazing downstairs bakery First hotel to offer a reward for choosing to not have your room cleaned! Clean and modern Great quiet location
Cons: I found the bar to be a little over priced (particularly the coffee) however it can be expected from a higher class hotel and we simply chose to go elsewhere... plenty of great coffee around!
10.0 Excellent
Pros: During my stay, I got sick from my stomach. Once the staff knew about my illness, the staff was attentive and went as far as to check up on me to see how I was doing. That's not only great service, but a gold standard in taking care of the customer. I will definitely go back to this hotel when I go back to Tokyo. I will recommend this hotel to others.
Cons:
9.2 Excellent
Pros: The whole vibe of the reception floor with the bakery and bar and Resturant as well as the workstation are. All in the same space gave joyous sense of activity
Cons:
7.5 Good
Pros: The bakery downstairs was amazing, we also enjoyed the short walk through the park to the station
Cons: The rooms are quite small. There is also not a great deal around the hotel in terms of convenience stores and restaurants
7.7 Good
Pros: Good, practical hotel that is not too hard on the wallet. Most of the staff we experienced were always friendly and helpful. LOVED the convenience of the shuttle bus. Without it, the long walk from the train station would have been quite an inconvenience.
Cons: There was not much to dislike here, however we did spend most of the time in the city rather than in the hotel. The only offputting experience was asking one of the front desk if the nearest conbini had luggage delivery services and she said no. We had a feeling her advice was incorrect because when we went to the conbini to check, they said they could transport our luggage for us.
8.0 Excellent
Pros: Location
Cons: Beds were hard
6.5 Good
Pros: Good, delicious buffet breakfasts everyday. Friendly and helpful staff. Clean environment. Good walking distance to nearest train station
Cons: The pillows weren’t comfortable. They were hard. The rooms were very warm, despite decreasing aircon temperature.
With a stay at THE KNOT TOKYO Shinjuku in Tokyo (Shinjuku), you'll be within a 5-minute walk of The Tokyo Metropolitan Government and Shinjuku Central Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Experience the vibrancy of modern Japan when you stay in the heart of Tokyo’s dynamic business, shopping and entertainment center at the Hilton Tokyo. This luxury hotel in Shinjuku offers contemporary guest rooms, an exclusive Executive Lounge, selection of restaurants and bars and 24/7 fitness center and business center. Restaurants and Bars TSUNOHAZU dinning floor - Junisoh, Dynasty, Metropolitan Grill, Zatta, and Marble Lounge, St. George Bar. Internet: WiFi available at Lobby and Marble Lounge area. Wired & Wireless HSIA for up to five devices in all guest rooms Fitness: Produced by PRECOCR / Free for in house guests / 24/7 gym available. Indoor pool, sauna and whirlpool available.
Overall 8.5 Excellent
Based on 7,179 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Executive Lounge
Excellent
9.6
Pros: Location was great with bus service to several locations and access to subway at the hotrl.
Excellent
10.0
Pros: Free upgrade to Executive Room with lounge access. Our request for crib, late check out and extra amenities catered for. The lounge pre dinner drinks and Breakfast following morning was superb.
Excellent
10.0
Pros: The 'public'bathroom. I'm from USA so it was a first for me and it was very clean. The sauna is amazing too..nice and hot.
Okay
5.0
Pros: Decent size for Tokyo and price range. Close to subway.
Details
Reviews
Overall 8.5 Excellent
Based on 7,179 reviews
Wellness
8.8
Location
8.8
Service
8.4
Breakfast
8.3
Food
7.8
Room
7.6
Value
6.3
WiFi
6.2
Location
8.9
Wellness
8.8
Breakfast
8.1
Service
7.7
Room
7.0
WiFi
4.7
Location
9.0
Wellness
8.9
Service
8.1
Breakfast
7.8
Room
7.5
Value
6.4
Amenities
6.1
Pool
5.7
WiFi
4.3
Location
9.2
Breakfast
8.3
Service
8.1
Room
6.5
Value
6.4
Comfort
6.1
Location
9.0
Breakfast
8.5
Cleanliness
8.3
Service
8.3
Room
7.4
Amenities
6.3
Value
6.1
WiFi
4.1
9.6 Excellent
Pros: Executive Lounge
Cons: Crowded
9.6 Excellent
Pros: Location was great with bus service to several locations and access to subway at the hotrl.
Cons: A little expensive.
10.0 Excellent
Pros: Free upgrade to Executive Room with lounge access. Our request for crib, late check out and extra amenities catered for. The lounge pre dinner drinks and Breakfast following morning was superb.
Cons: Minor issue. Kettle took forever to boil
10.0 Excellent
Pros: The 'public'bathroom. I'm from USA so it was a first for me and it was very clean. The sauna is amazing too..nice and hot.
Cons:
5.0 Okay
Pros: Decent size for Tokyo and price range. Close to subway.
Cons: Room appeared outdated for the price. No special amenities. Some staff was friendly whereas others were not. Sauna was very small.
Experience the vibrancy of modern Japan when you stay in the heart of Tokyo’s dynamic business, shopping and entertainment center at the Hilton Tokyo. This luxury hotel in Shinjuku offers contemporary guest rooms, an exclusive Executive Lounge, selection of restaurants and bars and 24/7 fitness center and business center. Restaurants and Bars TSUNOHAZU dinning floor - Junisoh, Dynasty, Metropolitan Grill, Zatta, and Marble Lounge, St. George Bar. Internet: WiFi available at Lobby and Marble Lounge area. Wired & Wireless HSIA for up to five devices in all guest rooms Fitness: Produced by PRECOCR / Free for in house guests / 24/7 gym available. Indoor pool, sauna and whirlpool available.
With a stay at Citadines Central Shinjuku Tokyo, you'll be centrally located in Tokyo, steps from Robot Restaurant and within a 10-minute walk of Isetan Department Store Shinjuku. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.5 Excellent
Based on 4,605 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: The hotel is located a short walk from the Shinjuku train station in Tokyo and located in a area with great nightlife
Excellent
8.5
Pros: breakfast
Excellent
9.4
Pros: There is nothing to dislike.
Very clean and well kept. Nice breakfast and reasonable price for Tokyo.
Excellent
8.8
Pros: Location was excellent, although a longer walk to the station than we'd realised.
Mediocre
3.1
Pros: Nice location but that's about it
Excellent
8.0
Excellent
9.2
Pros: Great location in the centre of Shinjuko, ten minutes walk from the train station. Good breakfast and facilities for laundry together with a free ice making machine available. Staff very pleasant. As seemed normal in Japan the double bed was against the wall, though our room had extra space for a 'chaise lounge'
Excellent
10.0
Pros: Great little hotel in an excellent location. Right in Shinjuku at the entrance to Golden Gai. Five minute or less walk to Shinjuku JR station. At first we were worried about the size of the room but after long days exploring Tokyo all you really need to do in the room is sleep. If you like a firm mattress you will LOVE this bed. We slept better here than at home! Bathroom was very clean, and we loved the separate shower/bath concept. Ate at the breakfast buffet a few times, which had a good balance of western and Japanese foods to try. Most of the breakfast spots nearby don't open until 10-11 so consider buying the breakfast at check-in if you are an early eater.
Good
7.0
Pros: Room was small but clean.... smelled of smoke....maybe was previously a smokers room. Great location for nightlife and Golden Gai
Good
7.5
Pros: Great location
Details
Reviews
Overall 8.5 Excellent
Based on 4,605 reviews
Location
9.5
Service
9.1
Cleanliness
8.4
Breakfast
7.5
Room
7.3
Comfort
5.1
WiFi
4.0
Wellness
1.7
Location
9.6
Service
9.1
Breakfast
7.2
Room
6.6
Comfort
4.5
WiFi
3.0
Location
9.5
Service
9.2
Cleanliness
8.4
Breakfast
7.1
Room
6.5
Comfort
5.2
WiFi
2.6
Location
9.1
Service
8.9
Cleanliness
8.5
Breakfast
7.7
Amenities
7.3
Room
6.7
Comfort
5.0
10.0 Excellent
Pros: The hotel is located a short walk from the Shinjuku train station in Tokyo and located in a area with great nightlife
Cons:
8.5 Excellent
Pros: breakfast
Cons: location
9.4 Excellent
Pros: There is nothing to dislike.
Very clean and well kept. Nice breakfast and reasonable price for Tokyo.
Cons: The rooms are somewhat smallish but this is to be expected for Tokyo and the price
8.8 Excellent
Pros: Location was excellent, although a longer walk to the station than we'd realised.
Cons: We'd requested twin beds which they couldn't do. Other than that the room was fine. Bigger than expected given that it is Tokyo.
3.1 Mediocre
Pros: Nice location but that's about it
Cons: Never seen Japanese worker has no smile and unwilling to cooperate
8.0 Excellent
Pros:
Cons: Location
9.2 Excellent
Pros: Great location in the centre of Shinjuko, ten minutes walk from the train station. Good breakfast and facilities for laundry together with a free ice making machine available. Staff very pleasant. As seemed normal in Japan the double bed was against the wall, though our room had extra space for a 'chaise lounge'
Cons:
10.0 Excellent
Pros: Great little hotel in an excellent location. Right in Shinjuku at the entrance to Golden Gai. Five minute or less walk to Shinjuku JR station. At first we were worried about the size of the room but after long days exploring Tokyo all you really need to do in the room is sleep. If you like a firm mattress you will LOVE this bed. We slept better here than at home! Bathroom was very clean, and we loved the separate shower/bath concept. Ate at the breakfast buffet a few times, which had a good balance of western and Japanese foods to try. Most of the breakfast spots nearby don't open until 10-11 so consider buying the breakfast at check-in if you are an early eater.
Cons: There is not a ton of space for luggage storage, but that is to be expected. The room has a small couch which for us became luggage and souvenir storage so it worked out. As others have mentioned, there is also the strange situation of having to take one hotel to the lobby and another to the street. However, if you are leaving early enough, the escalator will be set to go "down" to the street level.
7.0 Good
Pros: Room was small but clean.... smelled of smoke....maybe was previously a smokers room. Great location for nightlife and Golden Gai
Cons: Smell of smoke in room
7.5 Good
Pros: Great location
Cons: A bit hard to find
With a stay at Citadines Central Shinjuku Tokyo, you'll be centrally located in Tokyo, steps from Robot Restaurant and within a 10-minute walk of Isetan Department Store Shinjuku. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Keio Plaza Hotel Tokyo, you'll be centrally located in Tokyo, just a 5-minute walk from Tokyo Metropolitan Government Building and 5 minutes by foot from Shinjuku Central Park. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 16,180 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2.9
Okay
4.0
Pros: location
Good
6.7
Pros: Easy to go to airport by bus
Excellent
8.8
Pros: Staff very polite and respectful, in room facilities good , spotlessly clean .
Excellent
10.0
Pros: Excellent hotel, walking distance from Shinjuku station, next to the Tokyo Regional Government Building. A 5-star hotel in every aspect.
Good
6.0
Pros: Close to Shinjuku station. Fun restaurants nearby.
Excellent
8.0
Pros: Helpful tourist information people. Nice that you give out umbrellas when it is raining. Good maid service. Great location
Excellent
10.0
Pros: The room exceeded our expectations. It was clean, comfortable, the staff was top notch!
Excellent
10.0
Pros: Love the location it is conveniently located in the center of Shinjuku close to trains and bus and walking distance to everywhere like shopping rand restaurant. Really enjoy my stay.
Okay
4.5
Pros: The location was amazing but that's about it
Excellent
10.0
Pros: Every single thing about this hotel
Excellent
8.0
Pros: Breakfast options are good.
Details
Reviews
Overall 8.4 Excellent
Based on 16,180 reviews
Location
9.5
Breakfast
8.0
Room
8.0
Service
7.9
WiFi
5.5
Wellness
2.8
Location
9.6
Breakfast
7.9
Service
7.6
Room
7.5
Value
6.8
WiFi
4.4
Wellness
3.1
Location
9.6
Room
8.3
Breakfast
7.7
Service
7.2
Value
5.5
WiFi
3.6
Location
9.4
Breakfast
8.2
Bar
7.6
Room
7.6
Service
7.6
Vibe
5.9
Location
9.5
Cleanliness
7.8
Breakfast
7.7
Room
7.7
Service
6.9
Value
5.9
2.9 Mediocre
Pros:
Cons: I can't even begin to describe how bad this was. There isn't enough room here to explain it all. My wife and kids were by themselves and immediately got treated like dirt. We booked a room called a Quadruple room, stating it slept 6 people (my wife and 3 kids = 4). When they arrived they got sent to a room with 3 single beds (my wife and 3 kids, three single beds) - There was a poop stain on the floor. The staff couldn't be less helpful if they tried. I think they saw a woman alone and though we can rip her off. At $950 a night, I had my wife crying on the phone to me (i was home). This can not be the standard of hotels, it was an embarrassment. If I had the legal means to ask for a full refund I would. Please do not go here if you are planning to. And I am not one to leave a review normally ever.
4.0 Okay
Pros: location
Cons: check-in staff was unfriendly and not welcoming at all. You should learn from KYOTO !!!!!!!
6.7 Good
Pros: Easy to go to airport by bus
Cons: Okkk...no problem
8.8 Excellent
Pros: Staff very polite and respectful, in room facilities good , spotlessly clean .
Cons: Club lounge needed to vary the food each evening. Expensive wine in bar
10.0 Excellent
Pros: Excellent hotel, walking distance from Shinjuku station, next to the Tokyo Regional Government Building. A 5-star hotel in every aspect.
Cons: Nothing really.
6.0 Good
Pros: Close to Shinjuku station. Fun restaurants nearby.
Cons: Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.
8.0 Excellent
Pros: Helpful tourist information people. Nice that you give out umbrellas when it is raining. Good maid service. Great location
Cons: Restaurants in the hotel are much too expensive. The pool can only be used in the summer.
10.0 Excellent
Pros: The room exceeded our expectations. It was clean, comfortable, the staff was top notch!
Cons: The lobby needs a little update. It looks like it's stuck in the 80's. It was clean just needs a little love.
10.0 Excellent
Pros: Love the location it is conveniently located in the center of Shinjuku close to trains and bus and walking distance to everywhere like shopping rand restaurant. Really enjoy my stay.
Cons:
4.5 Okay
Pros: The location was amazing but that's about it
Cons: Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced!
We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing
10.0 Excellent
Pros: Every single thing about this hotel
Cons: Nothing
8.0 Excellent
Pros: Breakfast options are good.
Cons: The South wing room bathroom had a slight sewer odor at times.
With a stay at Keio Plaza Hotel Tokyo, you'll be centrally located in Tokyo, just a 5-minute walk from Tokyo Metropolitan Government Building and 5 minutes by foot from Shinjuku Central Park. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Hotel Sunroute Higashi Shinjuku in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 5,504 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.4
Pros: Location was convenient for business and pleasure.
Good
6.0
Pros: Excellent and convenient location.
Excellent
9.0
Mediocre
3.3
Okay
4.5
Pros: Location, it is adjacent to a subway exit.
Excellent
10.0
Pros: Staff was great. Breakfast was very nice, not too fancy but tasty and appreciated. Big selection of Japanese and Western foods.
Good
7.5
Excellent
8.8
Pros: Great location next to the metro and the Royal Host Restaurant.
Good
7.5
Pros: The room was spacious (for Japanese hotel sizes), and the location was good.
Good
7.0
Pros: Location was good. Rooms weren't big - but adequate. The breakfast option was good - the buffet was comprehensive. Staff were helpful with adequate English. Baggage holding either prior to or after checkin/out was useful.
Excellent
8.8
Pros: Location. Access to oedo line is vital for accessing everything.
Good
6.5
Pros: All of the toiletry items are there in case you forget. If you take subway it's just around the corner. However if you take Jr. Lines it will be a 15 minute walk to hotel. Resturant downstairs with breakfast coupon from hotel is a great breakfast buffet and a great way to start your day. Golden gai is only 9 minutes away.
Details
Reviews
Overall 8.4 Excellent
Based on 5,504 reviews
Location
9.4
Service
8.5
Breakfast
7.8
Room
6.2
Wellness
4.7
WiFi
4.4
Comfort
3.9
Location
9.6
Service
9.0
Breakfast
7.5
Food
6.0
Room
5.2
WiFi
3.4
Comfort
3.0
Location
9.4
Service
8.0
Breakfast
8.0
Room
5.4
Comfort
3.2
Location
9.0
Service
8.2
Breakfast
7.4
Cleanliness
6.8
Room
6.7
Food
6.1
Comfort
4.8
Location
9.0
Service
8.1
Breakfast
7.9
Room
6.6
Comfort
5.3
5.4 Okay
Pros: Location was convenient for business and pleasure.
Cons: Room decor was very dated. It was nothing like the photo advertised.
6.0 Good
Pros: Excellent and convenient location.
Cons: Checkout is at 11am and they do not allow any late checkout, not even for one hour. Checkout extension is charged at JYP1,000 per hour.
9.0 Excellent
Pros:
Cons: The room was a bit too small. I’m too old to be climbing over a bed. Prefer to walk down the side of the bed.
3.3 Mediocre
Pros:
Cons: Small rooms with no storage for clothes and lack of light , dark decor did not help .
4.5 Okay
Pros: Location, it is adjacent to a subway exit.
Cons: Literally everything but the location. It is a 2-1/2-star facility with delusions of adequacy.
10.0 Excellent
Pros: Staff was great. Breakfast was very nice, not too fancy but tasty and appreciated. Big selection of Japanese and Western foods.
Cons:
7.5 Good
Pros:
Cons: I booked the hotel quite last minute, so it wasn't great value for money. However, I believe if you booked in advance, the rate would be much better!
8.8 Excellent
Pros: Great location next to the metro and the Royal Host Restaurant.
Cons: Tumble drier took 90 mins to dry the clothes. Rooms are small but fairly standard for Tokyo
7.5 Good
Pros: The room was spacious (for Japanese hotel sizes), and the location was good.
Cons: It felt quite dark in the room, and not as modern as other hotels I've stayed at in Japan.
7.0 Good
Pros: Location was good. Rooms weren't big - but adequate. The breakfast option was good - the buffet was comprehensive. Staff were helpful with adequate English. Baggage holding either prior to or after checkin/out was useful.
Cons: Staff helpful but some services had fees attached - like booking a taxi.
8.8 Excellent
Pros: Location. Access to oedo line is vital for accessing everything.
Cons: A little small. But normal for japan. No safe lock box in room.
6.5 Good
Pros: All of the toiletry items are there in case you forget. If you take subway it's just around the corner. However if you take Jr. Lines it will be a 15 minute walk to hotel. Resturant downstairs with breakfast coupon from hotel is a great breakfast buffet and a great way to start your day. Golden gai is only 9 minutes away.
Cons: Room was very dusty and turned on air filter for a better nights sleep but pillows were very hard it made getting a good nights sleep very difficult between sneezing and getting comfortable.
With a stay at Hotel Sunroute Higashi Shinjuku in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Shinjuku Prince Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 2045 square feet (190 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 7,942 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Tokyo area was greate.
Excellent
8.0
Pros: Great location, close to the night life and train station
Excellent
8.3
Pros: The location is very convenient and there's a ton to do. It was a great hotel for our first trip to Japan, but it could be very overwhelming due to the amount of people 24/7
Okay
4.2
Pros: The stall was really helpful and was the only hotel that I stayed in Japan that provided soft pillows...
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Every thing was great, the room, the location and the people in the reception
Excellent
9.4
Excellent
10.0
Pros: I liked everything! the hotel is in the best location in shinjuku, its close to the train station and to all what shinjuku has to offer. the stuff were so nice and helpful, the rooms were extremely clean and I will 100% book this hotel again when I will visit tokyo.
Excellent
8.8
Pros: Very good location, big room, double twin whit extra bed
Excellent
9.7
Pros: This hotel cannot be beat for location and value.
There are nicer and/or cheaper hotels in Shinjuku but I will be staying at the prince from now on.
Excellent
10.0
Pros: Clean and comfortable for a good night’s rest. I enjoyed it very much. Would highly recommended this hotel to my friends and family if they go to Tokyo l. Very good location. Wonderful!
Good
7.7
Pros: Just about everything was as expected.
Details
Reviews
Overall 8.3 Excellent
Based on 7,942 reviews
Location
9.6
Service
8.2
WiFi
7.8
Value
5.6
Bar
5.6
Breakfast
5.3
Room
5.3
Comfort
2.7
Location
9.7
Service
8.0
Value
5.9
Room
5.3
Breakfast
4.9
Comfort
2.3
Location
9.6
Service
8.1
Breakfast
5.6
Value
5.1
Room
4.8
Comfort
2.8
Location
9.8
Service
7.8
Value
5.5
Breakfast
5.3
Room
5.0
Comfort
2.2
Location
8.9
Service
8.3
Value
5.6
Breakfast
5.3
Room
5.1
Comfort
2.5
10.0 Excellent
Pros: Tokyo area was greate.
Cons:
8.0 Excellent
Pros: Great location, close to the night life and train station
Cons:
8.3 Excellent
Pros: The location is very convenient and there's a ton to do. It was a great hotel for our first trip to Japan, but it could be very overwhelming due to the amount of people 24/7
Cons: The area can be a little tricky if you're a single guy - remember you're close to a red light district! The hotel staff was fantastic. Rooms are small for an American, but the amenities were just fine.
4.2 Okay
Pros: The stall was really helpful and was the only hotel that I stayed in Japan that provided soft pillows...
Cons: This hotel was the most expense one that I stayed in Japan, around US$185,00 and for that price I was expecting a much better room. The bathroom was disgusting with visible mold all around probably because the exhaust fan wasn't efficient enough to keep the moist out of it.. The toilet bowl underneath the seat was all black mold... The shower walls is getting yellowish probably because no scrubbing it's been done.. I saw a single room keeper guy cleaning the whole building floor when I got there but he was cleaning alone at least 18 rooms in that floor as I noticed the rooms doors was all wide open and he was running between those rooms with vaccum and cleaning supplies and etc... The blocks/area around of this hotel have lots of "massage" business places and lots of guys hanging around the walkway corners to offer girls to do a "special" job if you interesting... Definitely not a family hotel to stay ! Few blocks away from the opposite side of the Shinjuku Train Station I stayed at Sun Route Hotel of Shinjuku that was much much better location in the area and a family hotel with quality and breakfast include for under US$120,00. Hope this review helps lots of visitors.
8.0 Excellent
Pros: Location
Cons: Our room was very small compared to others of similar description at other hotels. We upgraded after the first night and that worked out well.
10.0 Excellent
Pros: Every thing was great, the room, the location and the people in the reception
Cons:
9.4 Excellent
Pros:
Cons: The room could have been a bit bigger but then again so are most rooms in Tokyo
10.0 Excellent
Pros: I liked everything! the hotel is in the best location in shinjuku, its close to the train station and to all what shinjuku has to offer. the stuff were so nice and helpful, the rooms were extremely clean and I will 100% book this hotel again when I will visit tokyo.
Cons:
8.8 Excellent
Pros: Very good location, big room, double twin whit extra bed
Cons: thay charge very high prices for breakfast - 2700 ¥ per person for a day
9.7 Excellent
Pros: This hotel cannot be beat for location and value.
There are nicer and/or cheaper hotels in Shinjuku but I will be staying at the prince from now on.
Cons:
10.0 Excellent
Pros: Clean and comfortable for a good night’s rest. I enjoyed it very much. Would highly recommended this hotel to my friends and family if they go to Tokyo l. Very good location. Wonderful!
Cons: Nil
7.7 Good
Pros: Just about everything was as expected.
Cons: Only complaint was that room was too warm (March stay) we couldn't get the air conditioner to cool the room adequately and couldn't open the windows to cool it down to an acceptable level.
With a stay at Shinjuku Prince Hotel, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 2045 square feet (190 square meters) of event facilities. Self parking (subject to charges) is available onsite.
ibis Tokyo Shinjuku is located in the heart of Tokyo's cosmopolitan and popular Shinjuku district. Famous as Tokyo's vibrant entertainment area, it is Tokyo's major commercial hub. The hotel is just a 3 minutes walk to the Tokyo Metro Shinjuku train station and JR Shinjuku Station. ibis Tokyo Shinjuku is a perfect base for exploring Tokyo for business or leisure with access to all parts of Tokyo via Subway and Train. This 206 room hotel offers free Internet in all guest rooms.
Overall 8.3 Excellent
Based on 6,971 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.7
Pros: Perfect location, the twin bed room is big comparing to other hotel. The bed is really comfy. The hotel is not far from the station, and surround by many good restaurant with open till late night. Staff is both Japanese and foreigners, this hotel has more foreigners than Asian or Japanese. It’s good if you looking for this kind of atmosphere.
Good
6.3
Pros: locatiom
Excellent
8.8
Pros: Great location for adults making travel by trains a breeze. Staff is extremely helpful, even holding luggage for me for 3 weeks complimentary. Like self service laundry on third floor, feeling very safe in downtown Tokyo, and overall experience staying at all hotels in the Ibis franchise.
Good
7.9
Pros: The personnel was just perfect : always there to help ! Got there at 11.30am after a long int'l flight, and although check-in was from 2pm, my room was ready and they let me in. Also, they offered me a breakfast at 5.30am on the day of my departure even though the brekfast only started at 6.30. Plus the location, very close to Shinjuku, is perfect !
Okay
5.0
Pros: A train exit is just across the road
Details
Reviews
Overall 8.3 Excellent
Based on 6,971 reviews
Location
9.6
Service
8.9
Vibe
8.3
Breakfast
7.4
Room
6.4
WiFi
5.7
Bar
5.6
Comfort
3.5
Location
9.5
Service
9.0
Breakfast
7.3
Room
5.7
WiFi
3.7
Comfort
3.1
Location
9.8
Service
9.4
Cleanliness
8.0
Breakfast
7.7
Room
7.0
Comfort
4.1
WiFi
3.4
Location
9.7
Service
9.1
Cleanliness
8.1
Breakfast
7.9
Room
6.9
WiFi
4.2
Comfort
3.8
Location
9.4
Service
8.8
Cleanliness
8.4
Breakfast
7.8
Room
6.6
WiFi
3.7
Comfort
2.8
6.7 Good
Pros: Perfect location, the twin bed room is big comparing to other hotel. The bed is really comfy. The hotel is not far from the station, and surround by many good restaurant with open till late night. Staff is both Japanese and foreigners, this hotel has more foreigners than Asian or Japanese. It’s good if you looking for this kind of atmosphere.
Cons: Overall of the hotel is feeling quite old, in the hall way or the bed room. There only 2 elevator offered, but luckily the hotel is not that much crowded.
6.3 Good
Pros: locatiom
Cons: room too small
8.8 Excellent
Pros: Great location for adults making travel by trains a breeze. Staff is extremely helpful, even holding luggage for me for 3 weeks complimentary. Like self service laundry on third floor, feeling very safe in downtown Tokyo, and overall experience staying at all hotels in the Ibis franchise.
Cons: Very tiny rooms, would have been cramped for more than 1 person. Location is in the heart of Shinjuku which could be overwhelming to some people, especially those traveling with kids as it is jam packed 24/7. Also, weird pillow hat promo playing in lobby was weird/annoying.
7.9 Good
Pros: The personnel was just perfect : always there to help ! Got there at 11.30am after a long int'l flight, and although check-in was from 2pm, my room was ready and they let me in. Also, they offered me a breakfast at 5.30am on the day of my departure even though the brekfast only started at 6.30. Plus the location, very close to Shinjuku, is perfect !
Cons: Overall the room felt fairly small, even for Tokyo standard
5.0 Okay
Pros: A train exit is just across the road
Cons: I found urine stain on toilet sit on the first day
ibis Tokyo Shinjuku is located in the heart of Tokyo's cosmopolitan and popular Shinjuku district. Famous as Tokyo's vibrant entertainment area, it is Tokyo's major commercial hub. The hotel is just a 3 minutes walk to the Tokyo Metro Shinjuku train station and JR Shinjuku Station. ibis Tokyo Shinjuku is a perfect base for exploring Tokyo for business or leisure with access to all parts of Tokyo via Subway and Train. This 206 room hotel offers free Internet in all guest rooms.
Located in Tokyo (Shinjuku), Hotel Rose Garden Shinjuku is within a 10-minute walk of Tokyo Metropolitan Government Building and Shinjuku Central Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center.
Overall 8.2 Excellent
Based on 2,274 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Mediocre
2.0
Pros: Nothing
Excellent
8.0
Pros: Location, location, location.
Excellent
8.8
Pros: Location, helpful staff
Good
7.9
Pros: We loved the location. It’s 100 m from Nishi-Shinjuku metro station. The small bedroom with 1.4m bed was enough for a couple and the room was quite new. TV was nice too. Bed and bedsheets were great and comfy
Excellent
8.5
Pros: Very friendly staff, easy walk to Shinjuku.
Excellent
9.2
Pros: Very good location - near shinjuku station
Details
Reviews
Overall 8.2 Excellent
Based on 2,274 reviews
Location
9.6
Service
8.3
Breakfast
8.2
Room
6.6
Comfort
4.7
WiFi
4.0
Location
9.7
Service
9.1
Cleanliness
6.4
Room
5.5
Comfort
4.4
Location
9.5
Breakfast
8.3
Service
8.0
Room
5.7
Comfort
4.1
Location
9.7
Breakfast
8.5
Service
7.4
Room
7.3
Value
6.3
Location
9.7
Service
8.4
Breakfast
8.3
Room
6.8
9.2 Excellent
Pros:
Cons: Room was very small but this is normal for a Japanese hotel.
2.0 Mediocre
Pros: Nothing
Cons: Everything. One staff was very rude. Room was too small
8.0 Excellent
Pros: Location, location, location.
Cons: Relaxed some your rules given the circumstances of the typhoon. Limited communal space.
8.8 Excellent
Pros: Location, helpful staff
Cons: Could've been a bit more flexible given the typhoon circumstances.
7.9 Good
Pros: We loved the location. It’s 100 m from Nishi-Shinjuku metro station. The small bedroom with 1.4m bed was enough for a couple and the room was quite new. TV was nice too. Bed and bedsheets were great and comfy
Cons: The lack of English speakers in the reception. We know already that is common in Japan, and they really try their best (like calling a translator!!) but the reception must still improve.
8.5 Excellent
Pros: Very friendly staff, easy walk to Shinjuku.
Cons: We had to ask for a Wi-Fi extender to get internet access in our room.
9.2 Excellent
Pros: Very good location - near shinjuku station
Cons: The room was a bit cramped.
Located in Tokyo (Shinjuku), Hotel Rose Garden Shinjuku is within a 10-minute walk of Tokyo Metropolitan Government Building and Shinjuku Central Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center.
With a stay at Shinjuku Washington Hotel Main in Tokyo (Shinjuku), you'll be within a 5-minute walk of Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tokyo? This hotel features 1356 square feet (126 square meters) of event facilities. A roundtrip airport shuttle is available for a surcharge.
Overall 8.1 Excellent
Based on 13,716 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
8.0
Good
7.5
Pros: Location, cleanliness, helpful staff
Good
7.4
Pros: know location and ease of movement around Shinjuku
Excellent
9.0
Pros: I booked this hotel because of the connvinence of having the airport bus limousine dropping us off right in the front of the hotel. It made the transportation from the airport to the hotel very convenient and stress free. The hotel location is in a ok location, about 10 min walk to the shinjuku station. It’s also about 15 min walk to the shinjuku tourist area where all the fun stuff is at. The rooms are very small and the bathrooms are super super small. The staff is very friendly, just like everyone in Japan. Rooms are clean. There is also a little store inside the hotel that made it convenient when we were too tired to leave our hotel.
Okay
5.4
Pros: The location is great and the price is very affordable. There are multiple convenience shops nearby for quick snacks or forgotten items. The tub is very deep and offers a relaxing soak with very hot water and good water pressure. Also the included cable lineup is more robust than many hotels. A couple of smart features for working with such small rooms. I like the ledge of the window for adding space and the included large hand mirror in the room.
Excellent
10.0
Pros: The staff were all so friendly and helpful
Excellent
9.6
Pros: Good location, very comfortable, lots of amenities excellent helpful and friendly staff who spoke very good English
Good
6.7
Good
7.4
Pros: Good location, fair price, good staff
Details
Reviews
Overall 8.1 Excellent
Based on 13,716 reviews
Location
8.9
Breakfast
8.6
Service
8.0
Room
5.2
WiFi
4.6
Wellness
3.6
Comfort
2.0
Location
9.0
Breakfast
8.6
Amenities
8.4
Service
7.9
Room
4.4
WiFi
3.0
Comfort
1.5
Location
9.2
Breakfast
8.8
Service
7.7
Room
6.1
WiFi
2.7
Comfort
2.4
Location
8.9
Cleanliness
8.6
Breakfast
8.5
Service
8.4
Amenities
8.0
Value
6.4
Room
5.9
WiFi
2.8
Comfort
2.3
Location
9.0
Breakfast
8.6
Service
7.5
Room
4.1
WiFi
2.2
Comfort
1.8
8.0 Excellent
Pros:
Cons: very hard bed
7.5 Good
Pros: Location, cleanliness, helpful staff
Cons: Very cramped especially as we had to spend a day in the room due to typhoon.
7.4 Good
Pros: know location and ease of movement around Shinjuku
Cons: My room was just off the elevators. And the door jams showed lots of light on the sides and the bottom of the door. Used towels on the bottom to eliminate some but not all....
9.0 Excellent
Pros: I booked this hotel because of the connvinence of having the airport bus limousine dropping us off right in the front of the hotel. It made the transportation from the airport to the hotel very convenient and stress free. The hotel location is in a ok location, about 10 min walk to the shinjuku station. It’s also about 15 min walk to the shinjuku tourist area where all the fun stuff is at. The rooms are very small and the bathrooms are super super small. The staff is very friendly, just like everyone in Japan. Rooms are clean. There is also a little store inside the hotel that made it convenient when we were too tired to leave our hotel.
Cons: The pillows are extremely hard.
5.4 Okay
Pros: The location is great and the price is very affordable. There are multiple convenience shops nearby for quick snacks or forgotten items. The tub is very deep and offers a relaxing soak with very hot water and good water pressure. Also the included cable lineup is more robust than many hotels. A couple of smart features for working with such small rooms. I like the ledge of the window for adding space and the included large hand mirror in the room.
Cons: The rooms are so hot. Even in winter. And it felt like every morning the room would get extra hot and forced me out in a heated panic. It would be different if the windows opened but mine did not. It was insufferable at times making the small size (even in the double room) seem even smaller. Also every morning the cleaning staff would take hours to complete a room. I was often working around their schedule and felt I couldn't be in the room between 10:00-13:00. It's also a very crowded hotel and getting an elevator at certain times of day was frustrating. I stayed here for over a week where I'd suggest 3 nights be the max.
10.0 Excellent
Pros: The staff were all so friendly and helpful
Cons: The room was smaller than expected
9.6 Excellent
Pros: Good location, very comfortable, lots of amenities excellent helpful and friendly staff who spoke very good English
Cons: Nothing
6.7 Good
Pros:
Cons: Bathroom was very small with a low ceiling.
7.4 Good
Pros: Good location, fair price, good staff
Cons: Very small room
With a stay at Shinjuku Washington Hotel Main in Tokyo (Shinjuku), you'll be within a 5-minute walk of Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tokyo? This hotel features 1356 square feet (126 square meters) of event facilities. A roundtrip airport shuttle is available for a surcharge.
With a stay at APA Hotel & Resort Nishishinjuku Gochome Eki Tower in Tokyo (Shinjuku), you'll be a 1-minute drive from Tokyo Metropolitan Government Building and 5 minutes from Meiji Jingu Shrine. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 11,825 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.8
Pros: Nice that it had a spa and hot tub
Excellent
9.2
Good
7.0
Pros: The location was good. 20 minute walk to Shinjuku for JR Pass travelers and 1 minute walk to Nishi-Shinjuku station on the local line.
Good
7.5
Pros: The breakfast buffet was ok. I kinda anticipated more variety but it was oddly refreshing to have hot dogs for breakfast. My usual run was a hot dog, tuna/tomato salad and yoghurt w/ granola. Rarely touched the English Breakfast. Although the room was tiny not once did I hear any sound from another room or corridor. Because of weather couldn't use the swimming pool but onsen was great. There are a couple of convenience stores very close. Toedo line underground terminal is only a couple of blocks away. I actually walked many times to/from Shinjuku. The distance is less than a mile. On the way you can visit e.g. Shinjuku Chuo Park and Tokyo Metropolitan Government Building. There are a lot of restaurants nearby also. I can recommend Pushpa which is tucked away in a back street in the residential area of Nishi-Shinjuku. They serve up some excellent Indian and Nepalese food. At least I enjoyed curry there - three times.
Excellent
8.8
Pros: Close to subway (just across the street). Great area if you want to travel around Tokyo. Will stay here again. Great amenities.
Good
7.0
Pros: Location was great: train station next door, walking distance to Shinjuku, lots of restaurants and convenience stores around. Good supermarket about 10 minutes walk away. My room could be called large for Japanese standards, on the upper floor and very clean. Comfortable bed. They also have smoking rooms.
Mediocre
3.1
Pros: Nothing. This place is the only corrupt experience I had in Japan.
Excellent
9.4
Pros: The bed were super comfy, the pillows needed some more support for me but I have a thicker pillow at home, so it is all preference. My fiancé and myself love that there is a Onsen that we have access to, especially after a long day of sightseeing, we needed to soak our bodies.
Details
Reviews
Overall 8.1 Excellent
Based on 11,825 reviews
Location
9.3
Vibe
8.7
Wellness
8.4
WiFi
8.1
Value
6.6
Room
6.4
Service
6.4
Food
5.9
Breakfast
5.7
Pool
5.3
Comfort
3.6
Location
9.4
Wellness
8.3
WiFi
6.9
Room
6.0
Service
5.7
Value
5.6
Breakfast
4.9
Pool
4.2
Comfort
3.2
Location
9.1
Wellness
7.9
Value
6.1
Service
6.1
Room
5.7
Breakfast
5.6
Pool
5.1
Comfort
3.6
Location
9.3
Wellness
8.2
Room
6.9
Service
6.9
Food
5.8
Breakfast
5.8
Pool
5.5
Vibe
8.8
Location
8.6
Wellness
8.2
Room
7.3
Value
6.6
Breakfast
5.7
Service
5.6
Food
5.4
5.8 Okay
Pros: Nice that it had a spa and hot tub
Cons: Bidet didn’t work, room wasn’t very clean, room was small for price, breakfast was not very good (watery eggs, no oatmeal, not good coffee, etc.)
9.2 Excellent
Pros:
Cons: The room was clean. All facilitys was working ok: bathroom,air condithion, light, wi fi, SPA - everything! The room was very small but in exellent place. The breakfast was very good. Good value for money.
7.0 Good
Pros: The location was good. 20 minute walk to Shinjuku for JR Pass travelers and 1 minute walk to Nishi-Shinjuku station on the local line.
Cons: The floor had obviously not been vacuumed so wasn’t as clean I would have liked. The room was tiny with no walking room but that is common in Japan.
7.5 Good
Pros: The breakfast buffet was ok. I kinda anticipated more variety but it was oddly refreshing to have hot dogs for breakfast. My usual run was a hot dog, tuna/tomato salad and yoghurt w/ granola. Rarely touched the English Breakfast. Although the room was tiny not once did I hear any sound from another room or corridor. Because of weather couldn't use the swimming pool but onsen was great. There are a couple of convenience stores very close. Toedo line underground terminal is only a couple of blocks away. I actually walked many times to/from Shinjuku. The distance is less than a mile. On the way you can visit e.g. Shinjuku Chuo Park and Tokyo Metropolitan Government Building. There are a lot of restaurants nearby also. I can recommend Pushpa which is tucked away in a back street in the residential area of Nishi-Shinjuku. They serve up some excellent Indian and Nepalese food. At least I enjoyed curry there - three times.
Cons: Downstairs pub where the breakfast was served wasn't perhaps an ideal place for that purpose but ok.
8.8 Excellent
Pros: Close to subway (just across the street). Great area if you want to travel around Tokyo. Will stay here again. Great amenities.
Cons: Rooms were compact but efficient. Pillows were not fluffy (probably okay by local standard).
7.0 Good
Pros: Location was great: train station next door, walking distance to Shinjuku, lots of restaurants and convenience stores around. Good supermarket about 10 minutes walk away. My room could be called large for Japanese standards, on the upper floor and very clean. Comfortable bed. They also have smoking rooms.
Cons: This is very busy, international hotel and as Reception staff are super friendly and polite - their English skills are very poor. It creates avoidable frustration. At some point, I asked an Attendant to make a call for me and she just stood there. Then, she called for help and it took 4 people to dial the number. Lots of confusion and debating, while you just stand there. When (to our surprise) the call was answered in English - they hung up and made to dial myself again. Also, they have tea/coffee making facilities, but no caps or spoons are provided; they supply paper cups instead. The fridge was not even turned on when I arrived, then, it was full of water during my 2 weeks stay. Lastly, warning! They show Complementary Cell Phone on their website ... it is not there ! Due to that misleading info - I did not turn my phone into International Roaming and was forced to buy Japanese sim card. They did not even know what I was talking about when I asked. I was offered to borrow their Land Line at the small fee instead. There are phones in the rooms BTW, but it shows how hard the communication is. But they really try. They charge you an early Check In fee if you turn up very tired and too early. It is at hotel's discretion all over the globe; they chose to charge and still make you wait for a while. Not bad, but complicated.
3.1 Mediocre
Pros: Nothing. This place is the only corrupt experience I had in Japan.
Cons: Had to cancel since they only have smoking rooms (not mentioned on reservation), and they wouldn’t refund. Had to go through my credit card to dispute. After they appealed (without evidence), when asked for evidence they didn’t have to support their “claim”, money was refunded.
9.4 Excellent
Pros: The bed were super comfy, the pillows needed some more support for me but I have a thicker pillow at home, so it is all preference. My fiancé and myself love that there is a Onsen that we have access to, especially after a long day of sightseeing, we needed to soak our bodies.
Cons: Our room is on one end of the building away from the elevators and the WiFi connection was a bit spotty. I felt like we didn’t get the best WiFi connection we could’ve had if we were closer to the center of the building.
With a stay at APA Hotel & Resort Nishishinjuku Gochome Eki Tower in Tokyo (Shinjuku), you'll be a 1-minute drive from Tokyo Metropolitan Government Building and 5 minutes from Meiji Jingu Shrine. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Where to stay in Shinjuku (Tokyo)?
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