Best hotels in Chiyoda (Tokyo)
The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel welcomes you to Japan's capital city with a seamless blend of historic elegance, modern style and exquisite service. Ideally situated just steps from the iconic Akasaka Prince Classic House, our 5-star hotel is directly connected to the subway station and a short distance from Tokyo's main train station, enabling you to explore the city with ease. To step into our soaring Sky Lobby, with its abundant natural light, is to know you've arrived somewhere truly special. Immaculately designed rooms and suites feature unparalleled Tokyo city views and modern technology including complimentary Wi-Fi, DVD players, tablet controls, as well as Luxury Collection bath amenities to elevate each stay. Our SWISS PERFECTION SPA KIOI, indoor pool and heated public bath offer a restorative retreat while our renowned restaurants and bars feature uncompromising service and distinctive cuisine.
Overall 9.2 Excellent
Based on 2,229 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The Amazing view from our room! Excellent service and comfortable rooms. A proper luxurious experience. Central location, close by a subway station.
Excellent
10.0
Pros: Amazing hotel, fantastic views of tokio
Excellent
10.0
Pros: The staff are all exceptional, the views are exceptional, the bar is great, the beds are super comfy! Concierge were so helpful with bookings. All great.
Excellent
9.6
Pros: Everything.
Excellent
9.6
Pros: Staff were very helpful. Our room was very clean and had everything we could need. The swimming pool is lovely and spa perfect.
Excellent
10.0
Pros: Every thing
Good
7.5
Pros: Great high quality hotel. Excellent rooms and facilities. Beds extremely comfortable.
Excellent
10.0
Pros: I cannot say that I have much experience of ultra-luxurious hotels, but this one is absolutely stunning! You can find everything your heart desires; and the architecture, the interior design and the comfort level provided make it a memorable stay worth your while - and definitely worth the price tag! My sister and I were sad to have to go..
Excellent
10.0
Pros: All was perfect !!
Good
7.5
Details
Reviews
Overall 9.2 Excellent
Based on 2,229 reviews
Room
9.3
Vibe
9.1
Location
9.1
Comfort
9.0
Amenities
8.8
Wellness
8.5
Bar
8.5
Pool
8.3
Service
8.2
Food
7.7
Breakfast
7.4
Location
9.6
Room
9.3
Vibe
9.1
Comfort
8.9
Amenities
8.9
Service
8.4
Pool
7.4
Breakfast
7.3
Value
5.9
Room
9.3
Location
9.3
Vibe
8.9
Amenities
8.9
Bar
8.7
Comfort
8.7
Pool
8.5
Wellness
8.2
Service
8.1
Breakfast
7.0
Value
5.6
Room
9.3
Location
9.3
Comfort
9.2
Vibe
8.9
Service
8.5
Food
8.0
Breakfast
7.7
Room
9.3
Location
9.3
Vibe
8.9
Service
8.3
Food
8.0
10.0 Excellent
Pros: The Amazing view from our room! Excellent service and comfortable rooms. A proper luxurious experience. Central location, close by a subway station.
Cons:
10.0 Excellent
Pros: Amazing hotel, fantastic views of tokio
Cons:
10.0 Excellent
Pros: The staff are all exceptional, the views are exceptional, the bar is great, the beds are super comfy! Concierge were so helpful with bookings. All great.
Cons: Nothing!
9.6 Excellent
Pros: Everything.
Cons:
9.6 Excellent
Pros: Staff were very helpful. Our room was very clean and had everything we could need. The swimming pool is lovely and spa perfect.
Cons:
10.0 Excellent
Pros: Every thing
Cons:
7.5 Good
Pros: Great high quality hotel. Excellent rooms and facilities. Beds extremely comfortable.
Cons: Lots of “rules” spoiled our stay. We were unable to have a drink anywhere in the hotel with our teenage children after 6pm. Under 18s are not allowed to use the pool. Again ridiculous. Over 14 would be a better policy. Extremely expensive for what it was.
10.0 Excellent
Pros: I cannot say that I have much experience of ultra-luxurious hotels, but this one is absolutely stunning! You can find everything your heart desires; and the architecture, the interior design and the comfort level provided make it a memorable stay worth your while - and definitely worth the price tag! My sister and I were sad to have to go..
Cons: Every little detail is so well taken care of; seriously, we could not find any flaw!
10.0 Excellent
Pros: All was perfect !!
Cons:
7.5 Good
Pros:
Cons: My wife and I went to the pool area where the staff were very rude....WE were told in this huge hotel that only 8 people are allowed in the pool at any time...We were told to stand and wait..after 15 mins we were allowed into the pool, My wife and I got into the spa and no one else was in the spa, i attempted to take a photo of my wife in the spa and a staff member ran out rudely gave me a card telling me no photography ..like what ?? Im taking a picture of my wife in a spa by herself in a hotel we spent $1000 a night for...give me a break....
The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel welcomes you to Japan's capital city with a seamless blend of historic elegance, modern style and exquisite service. Ideally situated just steps from the iconic Akasaka Prince Classic House, our 5-star hotel is directly connected to the subway station and a short distance from Tokyo's main train station, enabling you to explore the city with ease. To step into our soaring Sky Lobby, with its abundant natural light, is to know you've arrived somewhere truly special. Immaculately designed rooms and suites feature unparalleled Tokyo city views and modern technology including complimentary Wi-Fi, DVD players, tablet controls, as well as Luxury Collection bath amenities to elevate each stay. Our SWISS PERFECTION SPA KIOI, indoor pool and heated public bath offer a restorative retreat while our renowned restaurants and bars feature uncompromising service and distinctive cuisine.
A stay at Ascott Marunouchi Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 9.2 Excellent
Based on 1,714 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Size of the room, gym
Excellent
10.0
Pros: everything！
Excellent
9.2
Pros: Clean, pleasant and helpful staff, access to the Tokyo Palace grounds for a walk or a run.
Excellent
9.6
Pros: I booked a studio apartment and on arrival we were upgraded to an executive apartment suite. Very luxurious. Separate bedroom. Full size kitchen. Large bathroom and shower. Two toilets. One accessible from the bedroom and the other from the hallway in the living area. Very well appointed with a washer/dryer. Two large screens TVs with english speaking programs. Windows at the front of the building but views only of the skyscraper across the street. Did not use the poop or gym. Breakfast buffet style in the restaurant was good.
Excellent
10.0
Pros: Thank you for everythings .
Excellent
9.2
Pros: It is feel like a home . Friendly staff, really helpfull. The apartment near to king palace so you can enjoy walking or jogging around the area.
Excellent
9.6
Pros: Good design and new
Excellent
10.0
Pros: Staff is incredibly helpful and polite, rooms are very comfortable, spacious, well decorated and with amazing views. Breakfast is very good. Impeccably clean. Great location with direct access to the metro station and plenty of restaurants. Within walking distance to the Tokyo station.
Good
7.9
Pros: New, clean and very functional room. The staff was very helpful too. I arrived early, and the staff helped me to check in early. It really helped me to relax a bit before heading to rugby worldcup opening game. :)
Details
Reviews
Overall 9.2 Excellent
Based on 1,714 reviews
Wellness
9.5
Comfort
9.4
Vibe
9.3
Room
9.2
Location
9.0
Amenities
8.7
Service
7.8
Food
5.8
Breakfast
4.1
Comfort
9.4
Room
9.2
Vibe
9.1
Amenities
8.9
Location
8.9
Service
7.7
Food
5.5
Breakfast
3.7
Comfort
9.5
Room
9.4
Location
9.4
Vibe
9.2
Amenities
9.0
Service
8.5
Food
6.6
Breakfast
4.0
Comfort
9.2
Vibe
9.1
Room
8.9
Location
8.9
Amenities
8.9
Cleanliness
8.4
Service
7.8
Room
9.0
Service
8.5
9.6 Excellent
Pros: Size of the room, gym
Cons: Nothing
10.0 Excellent
Pros: everything！
Cons: nothing
9.2 Excellent
Pros: Clean, pleasant and helpful staff, access to the Tokyo Palace grounds for a walk or a run.
Cons:
9.6 Excellent
Pros: I booked a studio apartment and on arrival we were upgraded to an executive apartment suite. Very luxurious. Separate bedroom. Full size kitchen. Large bathroom and shower. Two toilets. One accessible from the bedroom and the other from the hallway in the living area. Very well appointed with a washer/dryer. Two large screens TVs with english speaking programs. Windows at the front of the building but views only of the skyscraper across the street. Did not use the poop or gym. Breakfast buffet style in the restaurant was good.
Cons:
10.0 Excellent
Pros: Thank you for everythings .
Cons:
9.2 Excellent
Pros: It is feel like a home . Friendly staff, really helpfull. The apartment near to king palace so you can enjoy walking or jogging around the area.
Cons: It is not close to Shopping area but still acceptable . Convinience for who like quite place.
9.6 Excellent
Pros: Good design and new
Cons: Located in the office area
10.0 Excellent
Pros: Staff is incredibly helpful and polite, rooms are very comfortable, spacious, well decorated and with amazing views. Breakfast is very good. Impeccably clean. Great location with direct access to the metro station and plenty of restaurants. Within walking distance to the Tokyo station.
Cons: Can’t find any faults except for the single soap bar provided - two would have been better (one for the sink and another for the bathtub).
7.9 Good
Pros: New, clean and very functional room. The staff was very helpful too. I arrived early, and the staff helped me to check in early. It really helped me to relax a bit before heading to rugby worldcup opening game. :)
Cons: Nothing in particular
A stay at Ascott Marunouchi Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Oakwood Premier Tokyo is located adjacent to Tokyo Station and the Marunouchi financial, business district. Located on the 6th to the 19th floor of a 19-storey multi-serviced complex, Oakwood Premier Tokyo is designed to offer a sanctuary in the midst of Marunouchi's urban lifestyle. Gain access to bullet trains leading to popular destinations. Major international airports is easily accessible from the ground floor via Airport Limousine bus, and business districts and major tourist areas that includes the Imperial Palace, Ginza shopping district, Tsukiji Fish Market and many others are a walk or a train ride away. With all 120 apartments furnished to include full kitchens and hotel services, exclusivity, comfort, and convenience are qualities promised at Oakwood Premier Tokyo.
Overall 9.2 Excellent
Based on 2,010 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Very friendly and helpful staff. Rooms had everything I needed.
Excellent
9.6
Pros: Super convenient location right next to Tokyo Station, and there is a convenience store right outside the property. Shuttle station to the airport is also right downstairs. Room is small, but it has everything as described.
Good
7.1
Pros: Nice location, steps away from the Tokyo train station. Staff very friendly and helpful.
Excellent
8.8
Pros: The hotel location is amazing very good spot where everything you need within walking distance, the hotel it self is a Hotel Apartments with many facilities. full kitchen , washing machine , big fridge, stove, toaster, etc.... the size of the room was huge , the bathroom is amazing , the service was excellent, the staff helpful, the hotel is withing 1 min walking from Tokyo Station, in the same tower at Basement there are many shops, restaurants and cafes, a 24 supermarket . if you wish to see more shops you can find the next tower Daimaru Department Store is located in Tokyo's Station and in the station itself there many shops as well you will never need to go out, beside that it 15 min walking to Ginza the lively shopping area , the location is excellent with amazing services but for sure the price is higher than other areas but it worth it
Excellent
10.0
Pros: The location was excellent, the staff were so helpful and so courteous and we were so impressed that they upgraded us with been our wedding anniversary with a special gift awaiting for us in our room. Loved staying at the Oakwood.
Excellent
8.3
Pros: Love the location close to shops restaurants and JR trains. Staff was very friendly.
Excellent
9.6
Pros: Helpful, polite, fluent English, perfect service
Good
7.1
Pros: Its nice apartment , perfect location
Good
7.0
Pros: convenience and the gym
Excellent
10.0
Pros: Great location, friendly staff & clean facilities!
Details
Reviews
Overall 9.2 Excellent
Based on 2,010 reviews
Location
9.6
WiFi
9.1
Room
8.9
Vibe
8.7
Service
8.7
Comfort
8.2
Amenities
8.1
Value
6.6
Breakfast
5.8
Location
9.8
Service
9.1
Amenities
8.5
Comfort
8.3
Room
8.3
Value
7.0
Location
9.4
Service
9.0
Room
8.7
Comfort
8.2
Amenities
7.9
Value
7.0
Location
9.3
Service
8.7
Room
8.5
Vibe
8.5
Comfort
8.2
Location
9.6
Room
8.5
Service
8.3
Comfort
7.9
10.0 Excellent
Pros: Very friendly and helpful staff. Rooms had everything I needed.
Cons:
9.6 Excellent
Pros: Super convenient location right next to Tokyo Station, and there is a convenience store right outside the property. Shuttle station to the airport is also right downstairs. Room is small, but it has everything as described.
Cons:
7.1 Good
Pros: Nice location, steps away from the Tokyo train station. Staff very friendly and helpful.
Cons: we were very disappointed with the cleanness of the room - everything seems to be cleaned only on the surface, but if you look behind a night table or on the shelves of the wardrobe - is so dirty and full of dust, disgusting! For the price we had to pay per night, I expect excellent cleanness.
8.8 Excellent
Pros: The hotel location is amazing very good spot where everything you need within walking distance, the hotel it self is a Hotel Apartments with many facilities. full kitchen , washing machine , big fridge, stove, toaster, etc.... the size of the room was huge , the bathroom is amazing , the service was excellent, the staff helpful, the hotel is withing 1 min walking from Tokyo Station, in the same tower at Basement there are many shops, restaurants and cafes, a 24 supermarket . if you wish to see more shops you can find the next tower Daimaru Department Store is located in Tokyo's Station and in the station itself there many shops as well you will never need to go out, beside that it 15 min walking to Ginza the lively shopping area , the location is excellent with amazing services but for sure the price is higher than other areas but it worth it
Cons: nothing really related to the Hotel ,
10.0 Excellent
Pros: The location was excellent, the staff were so helpful and so courteous and we were so impressed that they upgraded us with been our wedding anniversary with a special gift awaiting for us in our room. Loved staying at the Oakwood.
Cons:
8.3 Excellent
Pros: Love the location close to shops restaurants and JR trains. Staff was very friendly.
Cons: A little too pricey for a two bedroom apartment hotel.
9.6 Excellent
Pros: Helpful, polite, fluent English, perfect service
Cons:
7.1 Good
Pros: Its nice apartment , perfect location
Cons: size of rooms and living room
7.0 Good
Pros: convenience and the gym
Cons: I was having higher expectation as I was upgraded in May visit
10.0 Excellent
Pros: Great location, friendly staff & clean facilities!
Cons:
Oakwood Premier Tokyo is located adjacent to Tokyo Station and the Marunouchi financial, business district. Located on the 6th to the 19th floor of a 19-storey multi-serviced complex, Oakwood Premier Tokyo is designed to offer a sanctuary in the midst of Marunouchi's urban lifestyle. Gain access to bullet trains leading to popular destinations. Major international airports is easily accessible from the ground floor via Airport Limousine bus, and business districts and major tourist areas that includes the Imperial Palace, Ginza shopping district, Tsukiji Fish Market and many others are a walk or a train ride away. With all 120 apartments furnished to include full kitchens and hotel services, exclusivity, comfort, and convenience are qualities promised at Oakwood Premier Tokyo.
A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 8,428 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
10.0
Pros: Facilities ,staff and food were excellent
Excellent
10.0
Pros: Sheer luxury and peace above the Tokyo skyline. The staff were incredibly helpful and nothing was too much effort. I can’t describe how much of a special experience it was to stay here. Don’t muck about, book this hotel. Now.
Excellent
9.6
Pros: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!
Excellent
9.6
Pros: Everything
Excellent
8.2
Pros: Location
Excellent
10.0
Pros: Staff were very friendly and approachable and assisted perfectly with my proposal. Hotel itself was perfect and comfortable beds were nice and soft, we had the perfect night sleep.
Excellent
9.6
Pros: The customer service and luxurious room
Excellent
10.0
Pros: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now
Excellent
9.6
Pros: Spacious room, service, clean, location and view of the city.
Excellent
9.6
Pros: Service amazing and so was the room service food
Excellent
9.6
Pros: It was absolutely superb. The staff in the Horizon Club could not have been more helpful. Our room on the 37th floor was large and extremely well presented.
Excellent
10.0
Pros: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
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Cons: $self.cons
Details
Reviews
Overall 9.1 Excellent
Based on 8,428 reviews
Location
9.2
Vibe
8.7
WiFi
8.7
Pool
8.7
Room
8.6
Service
8.6
Breakfast
7.9
Bar
7.9
Food
7.9
Amenities
7.8
Cleanliness
6.4
Value
5.2
Location
9.4
Service
8.7
Food
8.2
Room
8.1
Breakfast
7.6
Value
5.2
Location
9.3
Service
8.6
Room
8.2
Food
7.5
Breakfast
7.1
Location
9.2
Service
8.8
Room
8.4
Comfort
7.5
10.0 Excellent
Pros: Facilities ,staff and food were excellent
Cons: Nothing
10.0 Excellent
Pros: Sheer luxury and peace above the Tokyo skyline. The staff were incredibly helpful and nothing was too much effort. I can’t describe how much of a special experience it was to stay here. Don’t muck about, book this hotel. Now.
Cons: The gold was too bright. Joking, there was nothing we didn’t like.
9.6 Excellent
Pros: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!
Cons:
9.6 Excellent
Pros: Everything
Cons:
8.2 Excellent
Pros: Location
Cons: Recognition for returning guests
10.0 Excellent
Pros: Staff were very friendly and approachable and assisted perfectly with my proposal. Hotel itself was perfect and comfortable beds were nice and soft, we had the perfect night sleep.
Cons:
9.6 Excellent
Pros: The customer service and luxurious room
Cons: I had to leave
10.0 Excellent
Pros: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now
Cons: Nothing bad to say was the best start to my trip to Japan -just wish I could have stopped longer
9.6 Excellent
Pros: Spacious room, service, clean, location and view of the city.
Cons:
9.6 Excellent
Pros: Service amazing and so was the room service food
Cons: Little hard to find a originally
9.6 Excellent
Pros: It was absolutely superb. The staff in the Horizon Club could not have been more helpful. Our room on the 37th floor was large and extremely well presented.
Cons:
10.0 Excellent
Pros: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, just a 3-minute walk from Marunouchi Building and 9 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 4,169 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: The location was great and the room very comfortable.
Excellent
10.0
Pros: The facility is really cool being at the Tokyo station, the staff are exceedingly friendly and helpful (they have a greeting service that meets you at the platform of the train and escorts you to the hotel- so nice to not have to use the phone to find it!)The rooms are beautifully appointed- very luxurious.
Excellent
10.0
Pros: Gorgeous property. Only wish they had shown us the spa and workout area. We only saw it as we departed and missed what looked like a fabulous experience. The breakfast buffet was other worldly.
Excellent
8.3
Pros: Location is convenient to shopping at Omotesando.
Good
6.7
Pros: Front desk staff..Held our bags aday before check in.
Excellent
10.0
Pros: The hotel is part of the main Tokyo train station, and connected to all the transportation. Plenty of nearby restaurants and easy to get around.
Excellent
9.6
Pros: Interior of the room was extraordinally beautiful and functionable. Quality of bed, furnitures and bathroom, everything was great. I stayed in the room which was facing to Marunouchi side, the view from the high window was exceptional. I was also surprised that the roof of the dining room was renovated to glass so that lots of natural sunlight is taken into the space. It made us very comfortable at the moment of breakfast.
Okay
5.8
Pros: Location
Excellent
9.6
Pros: The location of the hotel was ideal, right inside Tokyo Station. For wary travelers coming from the airport it was really easy to find the hotel and settle in. Check in was painless, the room was beautiful and the staff were extremely nice and helpful.
Excellent
10.0
Pros: The service was far beyond the call of duty.
Details
Reviews
Overall 9.1 Excellent
Based on 4,169 reviews
Location
9.5
Breakfast
9.4
Vibe
9.2
Service
9.2
Cleanliness
8.8
Food
8.8
Room
8.7
Amenities
8.3
Wellness
7.7
WiFi
7.0
Value
5.3
Breakfast
9.6
Service
9.3
Location
9.3
Vibe
8.8
Food
8.6
Room
8.4
Value
4.9
Location
9.7
Cleanliness
9.0
Food
9.0
Breakfast
8.9
Vibe
8.9
Service
8.9
Room
8.7
Value
5.2
Breakfast
9.5
Location
9.3
Vibe
9.1
Cleanliness
9.0
Service
9.0
Food
8.8
Amenities
8.4
Room
8.4
Location
9.3
Service
9.1
Food
9.0
Vibe
9.0
Room
8.3
8.8 Excellent
Pros: The location was great and the room very comfortable.
Cons: The breakfast was a little disappointing - not enough variety. We came later and some of the food had gone and not replenished.
10.0 Excellent
Pros: The facility is really cool being at the Tokyo station, the staff are exceedingly friendly and helpful (they have a greeting service that meets you at the platform of the train and escorts you to the hotel- so nice to not have to use the phone to find it!)The rooms are beautifully appointed- very luxurious.
Cons: There was nothing I didn’t like- it is expensive but they really make an effort to give you your monies worth in service.
10.0 Excellent
Pros: Gorgeous property. Only wish they had shown us the spa and workout area. We only saw it as we departed and missed what looked like a fabulous experience. The breakfast buffet was other worldly.
Cons: All excellent. Staff exceptional. Rooms excellent.
8.3 Excellent
Pros: Location is convenient to shopping at Omotesando.
Cons: Breakfast at the Japanese restaurant inside the hotel provides very little food variety, not up to Westin standard.
6.7 Good
Pros: Front desk staff..Held our bags aday before check in.
Cons: I requested a double bed months ago but on check in said they had no more spare rooms..however for another 40,000yen they would upgrade us...The class of the hotel thought they could have been alittle more helpful
10.0 Excellent
Pros: The hotel is part of the main Tokyo train station, and connected to all the transportation. Plenty of nearby restaurants and easy to get around.
Cons:
9.6 Excellent
Pros: Interior of the room was extraordinally beautiful and functionable. Quality of bed, furnitures and bathroom, everything was great. I stayed in the room which was facing to Marunouchi side, the view from the high window was exceptional. I was also surprised that the roof of the dining room was renovated to glass so that lots of natural sunlight is taken into the space. It made us very comfortable at the moment of breakfast.
Cons: Breakfast itself was not as good as expected though it was pricey. Especially I was dissapointed at the quality of breads. It was somehow baked 2 days ago. The room we stayed was located farest from elevator accessed from the lobby. I thought there should be two receptions on the ground floor so that guests could access to the room easilly.
5.8 Okay
Pros: Location
Cons: Way overpriced even by Japanese standards. Tiny room and very poor breakfast.
9.6 Excellent
Pros: The location of the hotel was ideal, right inside Tokyo Station. For wary travelers coming from the airport it was really easy to find the hotel and settle in. Check in was painless, the room was beautiful and the staff were extremely nice and helpful.
Cons: It's a tad pricey but for all the conveniences I'd say it's worth it.
10.0 Excellent
Pros: The service was far beyond the call of duty.
Cons: Nothing to be faulted
With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, just a 3-minute walk from Marunouchi Building and 9 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at HOSHINOYA Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 9.1 Excellent
Based on 1,169 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Everything
Excellent
10.0
Excellent
9.2
Pros: Amazing Hotel. You feel like being in Kyoto in the heart of Tokyo. The hot spring is a must.
Excellent
9.2
Good
7.9
Pros: I would have preferred the option of real tatami bed.
Excellent
10.0
Pros: Just a fantastic experience, the staff were exceptional
Excellent
10.0
Pros: the style
Excellent
9.6
Pros: The beauty and the serenity of the spaces was very special
Excellent
9.2
Pros: Beautiful and tranquil with excellent attention to detail.
Excellent
10.0
Pros: Love the onsen so much
Details
Reviews
Overall 9.1 Excellent
Based on 1,169 reviews
Vibe
9.4
Food
9.0
Amenities
8.7
Service
8.7
Location
8.7
Room
8.5
Wellness
8.4
Breakfast
8.3
Comfort
8.3
Value
7.3
Food
9.2
Vibe
9.2
Amenities
8.9
Service
8.8
Location
8.8
Wellness
8.6
Comfort
8.3
Room
8.1
Value
7.6
Vibe
9.3
Amenities
8.9
Service
8.8
Comfort
8.5
Room
8.3
Wellness
7.9
10.0 Excellent
Pros: Everything
Cons: None
10.0 Excellent
Pros:
Cons: The location is in a financial/ corporate area and we prefer to be in smaller neighborhoods. But the hotel made up for it with its amazing experience.
9.2 Excellent
Pros: Amazing Hotel. You feel like being in Kyoto in the heart of Tokyo. The hot spring is a must.
Cons: Hotel entrance.Only lil downside that entrance is not obvious so some time taxi drivers dont drop you exactly there. Better sign outside would help
9.2 Excellent
Pros:
Cons: The swimming poor is in a public gym outside the hotel though by walk distance. It's inconvenient and not in good quality as the hotel.
7.9 Good
Pros: I would have preferred the option of real tatami bed.
Cons: A solid option of complete continental western menu
10.0 Excellent
Pros: Just a fantastic experience, the staff were exceptional
Cons: Nothing
10.0 Excellent
Pros: the style
Cons: the Onsen was a bit too warm
9.6 Excellent
Pros: The beauty and the serenity of the spaces was very special
Cons: Nothing
9.2 Excellent
Pros: Beautiful and tranquil with excellent attention to detail.
Cons: Bit overpriced
10.0 Excellent
Pros: Love the onsen so much
Cons:
A stay at HOSHINOYA Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
In the heart of Tokyo, Imperial Hotel is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 344 square feet (32 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 9.0 Excellent
Based on 7,842 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: I have been staying there for 30 yrs. is always a pleasure to come back over and over again.
Excellent
8.0
Pros: Nothing special but we had a good time
Excellent
8.8
Pros: This hotel is very centrally located in Tokyo, close to Tokyo Station and Ginza. Lots of great restaurants and attractions nearby. The hotel has a beautiful lobby and an old antique bar, great for enjoying a Japanese whiskey. Our room was a standard room, pretty basic in its setup.
Excellent
9.6
Pros: Excellent staff. Very helpful and polite. Excellent location. Entrance to metro station is at one corner of hotel. Lots of stores and good restaurants around the hotel.
Good
6.0
Pros: Public areas are impressive, and the staff quality is amazing. Good location near Ginza.
Excellent
8.8
Pros: The staff is awesome! This is also an historic hotel in a great location.
Excellent
9.6
Pros: Hotel location is great close to Hibiya Subway station and Ginza shopping district. The staff at the Hotel are amazing, extremely welcoming and helpful.
Excellent
9.4
Pros: Perfect service cost lots of money
Excellent
9.6
Pros: Location, view from the room, service levels, staff focus on customer needs
Good
7.1
Pros: The location was great. Staff were really nice and helpful although some didn’t know English that much.
Excellent
10.0
Pros: friendly staff and clean hotel
Excellent
8.0
Pros: The service was very good. It seemed that the staff anticipated the next move. Loved the original decor in parts of the hotel. We left our luggage while we traveled to Kyoto. No problem with the management. Has a lovely warm feel about it. Lots of history.
Details
Reviews
Overall 9.0 Excellent
Based on 7,842 reviews
Location
9.4
Service
9.2
Room
8.6
WiFi
8.6
Food
8.3
Breakfast
7.9
Vibe
7.9
Amenities
7.5
Value
5.7
Location
9.8
Service
9.3
Room
8.3
Breakfast
7.9
Value
5.6
Service
9.2
Location
9.2
Room
8.2
Breakfast
7.5
Value
5.4
Service
9.3
Location
9.3
Food
8.2
Breakfast
7.9
Room
7.3
Value
5.7
Location
9.6
Service
8.8
Breakfast
8.2
Room
8.0
9.6 Excellent
Pros: I have been staying there for 30 yrs. is always a pleasure to come back over and over again.
Cons:
8.0 Excellent
Pros: Nothing special but we had a good time
Cons: Everything was fine Restaurant service was excellent and food was nice too
8.8 Excellent
Pros: This hotel is very centrally located in Tokyo, close to Tokyo Station and Ginza. Lots of great restaurants and attractions nearby. The hotel has a beautiful lobby and an old antique bar, great for enjoying a Japanese whiskey. Our room was a standard room, pretty basic in its setup.
Cons: It is pretty expensive.
9.6 Excellent
Pros: Excellent staff. Very helpful and polite. Excellent location. Entrance to metro station is at one corner of hotel. Lots of stores and good restaurants around the hotel.
Cons:
6.0 Good
Pros: Public areas are impressive, and the staff quality is amazing. Good location near Ginza.
Cons: "Executive king" room was outdated and generally unimpressive, especially for the price. I have heard that the rooms in the Tower are better. I would not stay again.
8.8 Excellent
Pros: The staff is awesome! This is also an historic hotel in a great location.
Cons: I felt like this could be a great place for conventions, but seemed a little outdated for tourist travelers. We were staying in the Tower building. The Main building may have been updated in the last 10 years.
9.6 Excellent
Pros: Hotel location is great close to Hibiya Subway station and Ginza shopping district. The staff at the Hotel are amazing, extremely welcoming and helpful.
Cons: I don't like how the gym/pool has a usage fee that is not included in the price. Especially when the room rate is quite high.
9.4 Excellent
Pros: Perfect service cost lots of money
Cons:
9.6 Excellent
Pros: Location, view from the room, service levels, staff focus on customer needs
Cons: Nothing
7.1 Good
Pros: The location was great. Staff were really nice and helpful although some didn’t know English that much.
Cons: The room decor- Out room on the 14th floor was old looking
10.0 Excellent
Pros: friendly staff and clean hotel
Cons: nothing
8.0 Excellent
Pros: The service was very good. It seemed that the staff anticipated the next move. Loved the original decor in parts of the hotel. We left our luggage while we traveled to Kyoto. No problem with the management. Has a lovely warm feel about it. Lots of history.
Cons: We couldn’t find fault. Even the concierge went to a great deal of trouble to work out how to get to Nikko taking first the metro and then the Express train.
In the heart of Tokyo, Imperial Hotel is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 344 square feet (32 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at The Capitol Hotel Tokyu, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 560 square feet (52 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 2,718 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: everything was beautiful
Excellent
10.0
Pros: Highly recommended, absolutely perfect.
Excellent
9.2
Pros: Concierge is excellent! Helped me for Route plan, packing my shopping stuff... The room facility is SMART enough.
Excellent
9.2
Pros: The staff is very friendly and helpful. The location is amazing the quiet part of the city but also have loads of restaurants and shops a few streets away. With a subway station we can go to any places easily. The room is clean with good views.
Excellent
8.8
Pros: The staff and the service
Excellent
9.6
Pros: The rooms were very spacious and very well designed. Swimming pool excellent
Excellent
10.0
Pros: Location was amazing and staff were super friendly and attentive. Great view from our room on 28th floor!
Excellent
9.6
Pros: breakfast food is very good.
Excellent
10.0
Pros: Very friendly staff, very professional and efficient. From the concierge team to the cleaning staff.
Okay
5.4
Pros: Location
Details
Reviews
Overall 9.0 Excellent
Based on 2,718 reviews
Location
9.4
WiFi
9.4
Room
9.2
Comfort
9.0
Vibe
9.0
Service
8.9
Cleanliness
8.5
Amenities
8.5
Breakfast
7.0
Value
4.4
Location
9.8
Comfort
9.2
Room
8.9
Service
8.8
Vibe
8.7
Amenities
8.7
Cleanliness
8.6
Breakfast
7.0
Value
4.8
Location
9.5
Room
9.2
Comfort
9.2
Service
8.9
Vibe
8.8
Amenities
8.7
Cleanliness
8.6
Pool
7.4
Breakfast
7.0
Value
4.4
Location
9.5
Comfort
9.2
Room
9.0
Service
8.9
Vibe
8.8
Location
9.4
Comfort
9.2
Room
9.0
Service
8.9
9.6 Excellent
Pros: everything was beautiful
Cons: Nothing
10.0 Excellent
Pros: Highly recommended, absolutely perfect.
Cons:
9.2 Excellent
Pros: Concierge is excellent! Helped me for Route plan, packing my shopping stuff... The room facility is SMART enough.
Cons: the swimming pool doesn't allow kids t go.
9.2 Excellent
Pros: The staff is very friendly and helpful. The location is amazing the quiet part of the city but also have loads of restaurants and shops a few streets away. With a subway station we can go to any places easily. The room is clean with good views.
Cons: Sometimes the cleaning lady took away the toiletries and didn't put enough back and it's hard to communicate with the cleaning department over phone. Other than that everything is great.
8.8 Excellent
Pros: The staff and the service
Cons: The protesters which made our arrival on friday difficult and irritating as we were jet lagged and trying to sleep
9.6 Excellent
Pros: The rooms were very spacious and very well designed. Swimming pool excellent
Cons: Nothing except bar closed for renovation
10.0 Excellent
Pros: Location was amazing and staff were super friendly and attentive. Great view from our room on 28th floor!
Cons:
9.6 Excellent
Pros: breakfast food is very good.
Cons:
10.0 Excellent
Pros: Very friendly staff, very professional and efficient. From the concierge team to the cleaning staff.
Cons: Continental breakfast to improve a little.
5.4 Okay
Pros: Location
Cons: Discriminatory treatment of my children who, by the way, paid like adults
With a stay at The Capitol Hotel Tokyu, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 560 square feet (52 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at The Peninsula Tokyo, you'll be centrally located in Tokyo, just a 3-minute walk from Imperial Garden Theatre and 7 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 3132 square feet (291 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.9 Excellent
Based on 3,916 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Most of the food I ordered were really delicious The room was spacious Also the bathroom so clean and spacious
Excellent
9.2
Pros: great location and hospitality
Excellent
8.8
Pros: Location
Excellent
9.6
Pros: The staff. The staff and the staff then comes the beautiful and spacious rooms or the fab SPA
Excellent
10.0
Pros: Brilliant staff
Excellent
10.0
Pros: Layout of room and the bathroom
Excellent
10.0
Pros: nice location and extreme helpful staff the room is spacious too
Excellent
9.4
Pros: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.
Excellent
8.8
Excellent
10.0
Pros: Property was exceptional. The service, facilities, location and the biggest assets of all are the wonderful staff. Management needs some form of genuine accolade for the training and engagement of all the team, departments from front of house to room service and housekeeping. Having travelled extensively for the last thirty years in quality properties I am blessed enough to warrant and recognise exceptional service and product. This hotel deserves its notations and awards and I deeply feel this is the pinnacle property in Asia. Congratulations to Sonia the GM, Patrick F&B manager and all the teams which we were cosseted by. We will certainly be back and are thankful of the cherished memories experienced during our stay in Tokyo.
Excellent
10.0
Pros: Location, service, pool staff
Excellent
9.6
Pros: Very lovely, luxurious room and bathroom!!!!! Lovely staff and very helpful concierge. Attractive pool and gym.
Details
Reviews
Overall 8.9 Excellent
Based on 3,916 reviews
Pool
9.6
Location
9.6
Wellness
9.3
Room
8.8
Comfort
8.6
Service
8.4
WiFi
8.1
Vibe
7.9
Breakfast
6.6
Location
9.8
Pool
9.7
Service
9.2
Room
8.8
Comfort
8.3
Food
6.9
Breakfast
6.2
Amenities
6.1
Location
9.5
Comfort
8.9
Service
8.7
Room
8.7
Breakfast
6.4
Location
9.8
Comfort
8.7
Room
8.5
Service
8.3
Breakfast
6.6
Location
9.7
Comfort
8.8
Room
8.6
Service
8.4
Breakfast
6.5
9.2 Excellent
Pros: Most of the food I ordered were really delicious The room was spacious Also the bathroom so clean and spacious
Cons:
9.2 Excellent
Pros: great location and hospitality
Cons: no drug stores around the hotel
8.8 Excellent
Pros: Location
Cons: High cost
9.6 Excellent
Pros: The staff. The staff and the staff then comes the beautiful and spacious rooms or the fab SPA
Cons:
10.0 Excellent
Pros: Brilliant staff
Cons:
10.0 Excellent
Pros: Layout of room and the bathroom
Cons: Not sufficient public seating
10.0 Excellent
Pros: nice location and extreme helpful staff the room is spacious too
Cons:
9.4 Excellent
Pros: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.
Cons: Nothing comes to mind
8.8 Excellent
Pros:
Cons: Hotel charged twice! First deposit and then charge. In these levels of Hotel amount should be closed against deposit! I'm still waiting return.
10.0 Excellent
Pros: Property was exceptional. The service, facilities, location and the biggest assets of all are the wonderful staff. Management needs some form of genuine accolade for the training and engagement of all the team, departments from front of house to room service and housekeeping. Having travelled extensively for the last thirty years in quality properties I am blessed enough to warrant and recognise exceptional service and product. This hotel deserves its notations and awards and I deeply feel this is the pinnacle property in Asia. Congratulations to Sonia the GM, Patrick F&B manager and all the teams which we were cosseted by. We will certainly be back and are thankful of the cherished memories experienced during our stay in Tokyo.
Cons: Nothing.
10.0 Excellent
Pros: Location, service, pool staff
Cons:
9.6 Excellent
Pros: Very lovely, luxurious room and bathroom!!!!! Lovely staff and very helpful concierge. Attractive pool and gym.
Cons: Very expensive - could have put a few "extras" in room to make it feel a little more welcoming - like the rice crackers each night, instead of just the first night; sweets at the end of the day. The second night the maid forgot to put the top sheet on the bed - we had to call housekeeping as we were getting ready for bed. They delivered it promptly, but we had to ask the man who brought the top sheet to make the bed up - not us. That was the only glitch - but for the cost of this hotel, there really should be NO glitches.
With a stay at The Peninsula Tokyo, you'll be centrally located in Tokyo, just a 3-minute walk from Imperial Garden Theatre and 7 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 3132 square feet (291 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Marunouchi Hotel in Tokyo (Marunouchi), you'll be a 5-minute walk from Marunouchi Building and 11 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 2,747 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
10.0
Pros: room was big for Japan standard, bed was comfortable. Sparkling clean bathroom, the toiletries were extensive catering to both.
Excellent
9.6
Pros: Close to station & staff were very helpful
Excellent
10.0
Pros: The size of the room, the king size bed, the view of the old Tokyo station building - the whole package was fantastic. The mattress was perfect. I mean it. We slept soundly and peacefully. The bar and humidor on Level 7 was an unexpected luxury too. The wifi was very fast and easy to connect to. The staff were outstanding. They really made us feel very welcome and at ease. Proximity to Tokyo Station was important to us on this trip and it’s right there. I mean it was two minutes to get from the hotel to the NEX train for the airport. We’d been cycling across northern Honshu and arrived looking less-than-glamorous, the staff treated us no differently and weren’t judgemental or snobby.
Excellent
10.0
Pros: Location
Good
7.1
Excellent
9.6
Pros: Close. Clean. convenient. Great staff.
Excellent
9.6
Pros: Location
Excellent
10.0
Pros: The location, staff, room, and features for guests were all excellent.
Excellent
9.2
Pros: Location and the bar
Excellent
10.0
Pros: Everything in the right place and in working order. Excellent location
Excellent
9.2
Pros: Great location next to Tokyo station and superb high quality facilities
Good
7.5
Pros: Clean, staff friendly, nice looking room.
Details
Reviews
Overall 8.9 Excellent
Based on 2,747 reviews
Location
9.6
Service
9.0
Vibe
8.7
Room
8.5
Amenities
7.4
Breakfast
7.3
WiFi
6.5
Value
5.6
Location
9.8
Service
9.0
Room
7.4
Breakfast
7.0
Value
5.6
Location
9.8
Service
9.2
Cleanliness
8.8
Room
8.7
Breakfast
7.5
Value
5.9
Location
9.5
Service
9.1
Vibe
8.6
Room
8.4
Cleanliness
8.3
Breakfast
7.3
Value
5.1
Location
9.5
Service
9.2
Room
8.3
Breakfast
7.1
Comfort
6.3
Value
5.2
10.0 Excellent
Pros: room was big for Japan standard, bed was comfortable. Sparkling clean bathroom, the toiletries were extensive catering to both.
Cons: Breakfast was great but it would be nice if there was a variation on what is served.
9.6 Excellent
Pros: Close to station & staff were very helpful
Cons:
10.0 Excellent
Pros: The size of the room, the king size bed, the view of the old Tokyo station building - the whole package was fantastic. The mattress was perfect. I mean it. We slept soundly and peacefully. The bar and humidor on Level 7 was an unexpected luxury too. The wifi was very fast and easy to connect to. The staff were outstanding. They really made us feel very welcome and at ease. Proximity to Tokyo Station was important to us on this trip and it’s right there. I mean it was two minutes to get from the hotel to the NEX train for the airport. We’d been cycling across northern Honshu and arrived looking less-than-glamorous, the staff treated us no differently and weren’t judgemental or snobby.
Cons: For our experience - there was nothing. The experience was tremendous
10.0 Excellent
Pros: Location
Cons:
7.1 Good
Pros:
Cons: the smell of cigarette smoke in the hallways was very sow and off putting
9.6 Excellent
Pros: Close. Clean. convenient. Great staff.
Cons:
9.6 Excellent
Pros: Location
Cons: Nothing to dislike
10.0 Excellent
Pros: The location, staff, room, and features for guests were all excellent.
Cons:
9.2 Excellent
Pros: Location and the bar
Cons: Bathroom is too small
10.0 Excellent
Pros: Everything in the right place and in working order. Excellent location
Cons:
9.2 Excellent
Pros: Great location next to Tokyo station and superb high quality facilities
Cons:
7.5 Good
Pros: Clean, staff friendly, nice looking room.
Cons: Business area. Breakfast options were poor. Bathroom small. Expensive.
With a stay at Marunouchi Hotel in Tokyo (Marunouchi), you'll be a 5-minute walk from Marunouchi Building and 11 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8.8 Excellent
Based on 5,194 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Hotel New Omani provides an extra level of service with style. They upgraded our room when faced with an obstacle unknown to us and didn’t have to make it obvious to us so our stay was seamelss and amazing! Graceful and excellent! Thankyou!
Excellent
9.6
Pros: Close to everything - station, food, shops. Very central. Super clean, quiet, very comfortable. Shower was excellent.
Good
6.7
Pros: Good location
Good
6.3
Pros: location is good, close to metro
Excellent
10.0
Pros: One of the nicest hotels that I have ever stayed in
Excellent
8.3
Pros: The view over the hotel private garden and city skyline it’s simply stunning. Staff very attentive and concierge extremely helpful. Very good location, easy to access subway, and most of all every taxi driver in town knows the hotel name and address, which is very convenient since little English is spoken throughout the country. Also, mattresses are so comfortable!
Excellent
8.8
Pros: The hotel was excellent with helpful staff that spoke English very well.
Excellent
10.0
Pros: New Otani hotel excels in delivering excellent customer service. It is well located close to 3 metro lines, within 100m of great authentic restaurants and shops. The hotel itself has several restaurants, post office etc - great buffet breakfast! All this is set in Beautiful Japanese gardens. Thank you New Otani for a beautiful and memorable stay!
Excellent
9.5
Pros: We have stayed at the New Otani several times over the years, and it is always a very pleasant experience. The facilities are excellent, staff is extremely friendly and helpful. Quiet, comfortable, well located...what's not to like?!
Excellent
9.0
Pros: Quite a luxurious hotel at a very affordable price (we had it on an offer). Located in the business district and walking distance from 3 major metro stations. View from hotel and sky bar atmre just incredible.
Details
Reviews
Overall 8.8 Excellent
Based on 5,194 reviews
Location
9.3
Service
8.8
Room
7.9
WiFi
7.6
Amenities
7.5
Breakfast
7.4
Value
5.5
Pool
5.4
Location
9.4
Service
8.6
Room
7.6
Amenities
7.3
Breakfast
7.0
Value
5.3
Pool
5.0
Location
9.6
Service
9.2
Room
8.3
Breakfast
7.8
Amenities
7.7
Pool
4.9
Value
4.9
Location
9.7
Service
9.0
Amenities
7.5
Breakfast
7.4
Room
7.2
Value
5.8
Vibe
5.7
Wellness
5.2
Location
9.2
Service
8.9
Breakfast
7.3
Room
7.3
Amenities
7.1
Vibe
5.9
Value
5.3
8.3 Excellent
Pros: Location
Cons: Air conditioning was ancient
10.0 Excellent
Pros: Hotel New Omani provides an extra level of service with style. They upgraded our room when faced with an obstacle unknown to us and didn’t have to make it obvious to us so our stay was seamelss and amazing! Graceful and excellent! Thankyou!
Cons: -
9.6 Excellent
Pros: Close to everything - station, food, shops. Very central. Super clean, quiet, very comfortable. Shower was excellent.
Cons: So very very big. Made finding places a bit tricky.
6.7 Good
Pros: Good location
Cons: Pool is only open in summer, even though it was 28 degrees and hot outside, the pool remained closed. Pay attention when booking as you may get either a double bed or 2 singles, apparently you need to specify which you prefer before arriving but after booking, which is hard for international travellers..
6.3 Good
Pros: location is good, close to metro
Cons: The hotel is too old fashioned, and also very old.
10.0 Excellent
Pros: One of the nicest hotels that I have ever stayed in
Cons:
8.3 Excellent
Pros: The view over the hotel private garden and city skyline it’s simply stunning. Staff very attentive and concierge extremely helpful. Very good location, easy to access subway, and most of all every taxi driver in town knows the hotel name and address, which is very convenient since little English is spoken throughout the country. Also, mattresses are so comfortable!
Cons: Too big for my personal taste. Need a map to navigate around the buildings. Here and there slightly outdated. But overall a high quality grand hotel.
8.8 Excellent
Pros: The hotel was excellent with helpful staff that spoke English very well.
Cons: We arrived late from a long flight and it took us a bit to figure out how to get to the lobby/front desk. It was very confusing finding the hotel lobby as it is located on the sixth floor.
10.0 Excellent
Pros: New Otani hotel excels in delivering excellent customer service. It is well located close to 3 metro lines, within 100m of great authentic restaurants and shops. The hotel itself has several restaurants, post office etc - great buffet breakfast! All this is set in Beautiful Japanese gardens. Thank you New Otani for a beautiful and memorable stay!
Cons: There was nothing we didn’t like
9.5 Excellent
Pros: We have stayed at the New Otani several times over the years, and it is always a very pleasant experience. The facilities are excellent, staff is extremely friendly and helpful. Quiet, comfortable, well located...what's not to like?!
Cons: Nothing to complain about at all...an excellent place to stay. It is a bit on the expensive side, but worth it. The restaurants, however, are very expensive. Plan to take your meals elsewhere.
9.0 Excellent
Pros: Quite a luxurious hotel at a very affordable price (we had it on an offer). Located in the business district and walking distance from 3 major metro stations. View from hotel and sky bar atmre just incredible.
Cons: The price only includes the room. Breakfast, use of pool, spa or gym are quite expensive. I had a beer unaware of the price and paid 4500¥. Ridiculous.
With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
A stay at Hotel Niwa Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Dome and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
Overall 8.8 Excellent
Based on 4,930 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Very good structure Kind people Clean and comfortable room Very good breakfast
Excellent
9.6
Pros: Fairly enjoyable stay except for the terrible wifi connection.
Excellent
10.0
Pros: Very helpful staff. The room was more than adequate for two adults with a generous bathroom. Housekeeping was excellent. Breakfast offered both Western and Japanese food. Delightful hotel.
Excellent
10.0
Pros: Nice mix of traditional and modern, with highly attentive and proficient staff. Great location.
Excellent
9.6
Pros: Location extra quiet, spacious rooms. Few minutes walk to train station only 10 min train ride to Shinjuku in one direction & Akihabara in the other direction - best hotel.
Excellent
9.6
Pros: The hotel was in a quiet location however close to the train which made everything accessible. The room was large by Japanese standards and well appointed with very comfortable twin beds. We loved the coffee machine and the the teapot for the green tea. The wifi and phone were fabulous and we could have forgone the wifi we purchased at the airport. The massage chairs on the 3rd floor were most welcome after long days exploring Tokyo.
Excellent
9.0
Pros: The amenities at the hotel are very nice and the staff is amazing.
Good
7.5
Pros: Good location, convenient to trains
Good
6.0
Pros: Very quiet area and excellent locaton only few mins walk to station and restaurants. Hotel had sound proofing so always had good night sleep. Beds comfortable with all amenities you need. 2 restaurants on property with lovely gardens. Staff friendly and helpful. Excellent hotel.
Excellent
10.0
Pros: Very friendly staff University neighbourhood with lots of local good food Pijama provided, free water very clean
Good
7.0
Pros: Location, style of decor, amenities, cleanliness , free phone buddy
Mediocre
3.3
Pros: Nothing. 2star hotel with a fancy entrance hall :( disappointing.
Details
Reviews
Overall 8.8 Excellent
Based on 4,930 reviews
Vibe
9.3
Location
9.1
Amenities
8.9
Service
8.9
Food
8.3
Room
8.3
Wellness
8.2
Breakfast
7.8
WiFi
6.9
Location
9.8
Vibe
9.2
Service
9.0
Amenities
8.8
Cleanliness
8.1
Wellness
8.0
Room
7.4
Breakfast
6.8
Value
5.9
Service
9.4
Vibe
9.3
Location
9.3
Amenities
9.0
Breakfast
8.6
Room
8.5
Cleanliness
8.5
Wellness
8.0
Location
9.2
Vibe
9.1
Amenities
8.8
Room
8.7
Service
8.6
Wellness
8.5
Cleanliness
8.4
Breakfast
7.7
Vibe
9.2
Location
9.2
Amenities
8.9
Service
8.9
Room
8.4
Breakfast
7.7
Comfort
7.7
Value
5.8
10.0 Excellent
Pros: Very good structure Kind people Clean and comfortable room Very good breakfast
Cons: All was very fine
9.6 Excellent
Pros: Fairly enjoyable stay except for the terrible wifi connection.
Cons:
10.0 Excellent
Pros: Very helpful staff. The room was more than adequate for two adults with a generous bathroom. Housekeeping was excellent. Breakfast offered both Western and Japanese food. Delightful hotel.
Cons: Nothing.
10.0 Excellent
Pros: Nice mix of traditional and modern, with highly attentive and proficient staff. Great location.
Cons:
9.6 Excellent
Pros: Location extra quiet, spacious rooms. Few minutes walk to train station only 10 min train ride to Shinjuku in one direction & Akihabara in the other direction - best hotel.
Cons: Nothing all good.
9.6 Excellent
Pros: The hotel was in a quiet location however close to the train which made everything accessible. The room was large by Japanese standards and well appointed with very comfortable twin beds. We loved the coffee machine and the the teapot for the green tea. The wifi and phone were fabulous and we could have forgone the wifi we purchased at the airport. The massage chairs on the 3rd floor were most welcome after long days exploring Tokyo.
Cons: The curry house next door sold out quickly at dinner so needed to be there right on 6pm or miss out!
9.0 Excellent
Pros: The amenities at the hotel are very nice and the staff is amazing.
Cons: The two restaurants are extremely overpriced. The least expensive dinner was 40,000 yen. This is just ridiculous, especially when you consider all the great restaurants that are just a few minutes walk from the hotel. They need a better variety of prices
7.5 Good
Pros: Good location, convenient to trains
Cons: Small room, typical for Japanese hotels, small lobby, just a couple of benches
6.0 Good
Pros: Very quiet area and excellent locaton only few mins walk to station and restaurants. Hotel had sound proofing so always had good night sleep. Beds comfortable with all amenities you need. 2 restaurants on property with lovely gardens. Staff friendly and helpful. Excellent hotel.
Cons: Nothing hotel excellent.
10.0 Excellent
Pros: Very friendly staff University neighbourhood with lots of local good food Pijama provided, free water very clean
Cons:
7.0 Good
Pros: Location, style of decor, amenities, cleanliness , free phone buddy
Cons: None, pleased with everything offered
3.3 Mediocre
Pros: Nothing. 2star hotel with a fancy entrance hall :( disappointing.
Cons: Slow check in. Travel cot for extra charge? Whats wrong with you??? Hvac system is dirties i have ever seen in a hotel.
A stay at Hotel Niwa Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Dome and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
With a stay at Hotel Metropolitan Edmont Tokyo in Tokyo (Iidabashi), you'll be within a 5-minute drive of Tokyo Dome and Tokyo Imperial Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 3875 square feet (360 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 7,433 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Rooms size, convenient location near metro and yamanote
Good
7.1
Pros: Clean and near at Tokyo dome and Iidabashi station
Good
7.9
Pros: Fast service
Excellent
9.6
Pros: Nice property. Good view. Dining places around the hotel. Lawson and Family Mart are located at ground floor access and open 24/7. Staffs are great. Got transfer and support desk for Tokyo Disneyland and Tokyo Disney Sea at the lobby.
Excellent
9.0
Pros: Among things I liked, Hotel layout, Great location (for my meeting), Room size was a bet smaller than expected but was adequate and super clean. Ultra clean towels and bed sheet sets (Many Thanks to Housekeeping & Laundry staff), Lively lobby and extra clean hotel public areas. Special appreciation to the entire hotel crew as well as the Management .. Well job Done !
Excellent
9.2
Pros: Very clean and good location.
Excellent
10.0
Pros: Location was great - easy access to train links so you can get to all the major sites in Tokyo. Hi
Excellent
10.0
Pros: Great location, great staff and amenities. 10/10 recommend again.
Excellent
10.0
Pros: The room was very clean and the staff were all very friendly!
Good
7.5
Pros: The staff were very kind, helpful and willing to assist you to get around the Tokyo City. The location was little bit far from the center but very close to the subway. Convenient store such as Family Mart, seven eleven were very helpful to get most needed items, very close to the hotel. Breakfast was modest, the food was fresh and diversified between western and Asian style (intercontinental)
Excellent
8.5
Pros: Rooms were spacious by Tokyo standards and the bathroom/shower room were excellent. The cleanliness was very nice and the location to several different train lines was fantastic.
Excellent
9.7
Pros: This hotel was wonderful! The staff was fabulous (and had no trouble speaking English) the rooms nicely appointed, the bedding so comfortable, and the place was immaculate. It was within three different metro stops and had lots of restaurants close by, too. Our room had a stunning view and was also incredibly quiet. And it was incredibly reasonable!
Details
Reviews
Overall 8.7 Excellent
Based on 7,433 reviews
Bar
9.6
Location
9.1
Cleanliness
8.9
Food
8.7
Service
8.7
Vibe
8.6
Room
8.5
Breakfast
8.4
Value
8.1
WiFi
6.0
Location
9.2
Value
8.5
Room
8.4
Breakfast
8.2
Service
8.1
Cleanliness
9.4
Location
9.1
Service
8.8
Food
8.7
Vibe
8.6
Breakfast
8.4
Room
7.8
Location
9.1
Cleanliness
9.0
Service
9.0
Breakfast
8.7
Value
8.2
Room
8.1
Location
9.2
Breakfast
8.4
Service
8.4
Food
8.3
Room
8.2
8.3 Excellent
Pros: Rooms size, convenient location near metro and yamanote
Cons: Lack of English proficiency at lobby
7.1 Good
Pros: Clean and near at Tokyo dome and Iidabashi station
Cons:
7.9 Good
Pros: Fast service
Cons: Small room
9.6 Excellent
Pros: Nice property. Good view. Dining places around the hotel. Lawson and Family Mart are located at ground floor access and open 24/7. Staffs are great. Got transfer and support desk for Tokyo Disneyland and Tokyo Disney Sea at the lobby.
Cons: It require a bit of walk from Iidabashi metro station. Was travelling with senior and kids while carrying some luggage. However everything are good.
9.0 Excellent
Pros: Among things I liked, Hotel layout, Great location (for my meeting), Room size was a bet smaller than expected but was adequate and super clean. Ultra clean towels and bed sheet sets (Many Thanks to Housekeeping & Laundry staff), Lively lobby and extra clean hotel public areas. Special appreciation to the entire hotel crew as well as the Management .. Well job Done !
Cons:
9.2 Excellent
Pros: Very clean and good location.
Cons: Breakfast very expensive!
10.0 Excellent
Pros: Location was great - easy access to train links so you can get to all the major sites in Tokyo. Hi
Cons: Nothing! Great hotel
10.0 Excellent
Pros: Great location, great staff and amenities. 10/10 recommend again.
Cons: Everything was great, no negatives.
10.0 Excellent
Pros: The room was very clean and the staff were all very friendly!
Cons:
7.5 Good
Pros: The staff were very kind, helpful and willing to assist you to get around the Tokyo City. The location was little bit far from the center but very close to the subway. Convenient store such as Family Mart, seven eleven were very helpful to get most needed items, very close to the hotel. Breakfast was modest, the food was fresh and diversified between western and Asian style (intercontinental)
Cons: Hotel doesn’t provide more bottles of water. Two bottles of water per day.
8.5 Excellent
Pros: Rooms were spacious by Tokyo standards and the bathroom/shower room were excellent. The cleanliness was very nice and the location to several different train lines was fantastic.
Cons: A drawback was the room for 4 was literally 4 twin size beds set up like baracks.
9.7 Excellent
Pros: This hotel was wonderful! The staff was fabulous (and had no trouble speaking English) the rooms nicely appointed, the bedding so comfortable, and the place was immaculate. It was within three different metro stops and had lots of restaurants close by, too. Our room had a stunning view and was also incredibly quiet. And it was incredibly reasonable!
Cons:
With a stay at Hotel Metropolitan Edmont Tokyo in Tokyo (Iidabashi), you'll be within a 5-minute drive of Tokyo Dome and Tokyo Imperial Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 3875 square feet (360 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Hotel New Otani Tokyo, The Main, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 269 square feet (25 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8.7 Excellent
Based on 6,871 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: Outside gardens, big bed
Excellent
8.8
Pros: Very clean....very helpful staff....good location
Good
6.0
Excellent
9.6
Pros: Lovely elegant stay. Gardens are lovely and the pool fun (closes for winter on 8th Sept). Location is perfect with easy access to metro. Would recommend the airport bus if flying from Hameda as much easier than the trains.
Excellent
10.0
Pros: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.
Excellent
9.2
Pros: The Garden
Excellent
9.6
Pros: Great location. Just a few minutes from Metro Station. Excellent room and good breakfast. Helpful and polite staff.
Excellent
9.6
Pros: Good location next to Akasake area. Massive complex with a big variety of restaurants. Staff were friendly and helpful. Put aside some time to explore the Japanese garden on the grounds,
Excellent
9.0
Pros: The bed was very comfortable and big, and the walk in clothes closet was a bonus making it vey roomy and not cramped within the room. The shower was nice to have in addition to the bath rather than in it.
Excellent
9.6
Pros: Location was great, staff very professional and room very spacious for a Tokyo hotel. Sky restaurant expensive but fabulous. Very good shuttle to airport
Excellent
8.0
Pros: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.
Excellent
9.6
Pros: Close to Shinjuku garden and Imperial Palace. Lovely Japanese cedar bath in the room.
Details
Reviews
Overall 8.7 Excellent
Based on 6,871 reviews
Location
8.8
Service
8.7
WiFi
8.6
Room
8.3
Amenities
8.1
Food
7.9
Breakfast
7.5
Pool
6.0
Value
5.3
Location
9.1
Service
8.2
Room
8.1
Breakfast
7.1
Amenities
7.1
Pool
4.9
Value
4.7
Service
9.2
Room
8.7
Location
8.6
Amenities
8.1
Food
7.7
Breakfast
7.3
Pool
5.8
Value
5.0
Location
9.0
Service
8.1
Breakfast
7.5
Amenities
7.5
Room
7.0
Value
5.3
Location
9.0
Service
8.9
Room
8.2
Food
8.2
Amenities
8.0
Breakfast
7.8
Value
5.6
6.7 Good
Pros: Outside gardens, big bed
Cons: Swimming pool was closed and they wanted to charge £40 for use of indoor pool and jacuzzi. Not surprisingly it was empty. TV channels were poor.
8.8 Excellent
Pros: Very clean....very helpful staff....good location
Cons: Pool wasn't free
6.0 Good
Pros:
Cons: The restaurants in the Hotel are EXTREMELY expensive. For example, I paid $23 for a small plain yogurt and jam for breakfast. There are great restaurants right across the street and a 5 minute walk away that are much cheaper.
9.6 Excellent
Pros: Lovely elegant stay. Gardens are lovely and the pool fun (closes for winter on 8th Sept). Location is perfect with easy access to metro. Would recommend the airport bus if flying from Hameda as much easier than the trains.
Cons: Restaurants and room service are expensive when considering the battered pound sterling but this is Tokyo. Lots of reasonable priced restaurants
10.0 Excellent
Pros: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.
Cons:
9.2 Excellent
Pros: The Garden
Cons: Spa is far from main building
9.6 Excellent
Pros: Great location. Just a few minutes from Metro Station. Excellent room and good breakfast. Helpful and polite staff.
Cons: Breakfast should have been included in the price.
9.6 Excellent
Pros: Good location next to Akasake area. Massive complex with a big variety of restaurants. Staff were friendly and helpful. Put aside some time to explore the Japanese garden on the grounds,
Cons: Decor is a little dated as are the rooms. Needs some modern conveniences such as USB charges next to the bed etc.
9.0 Excellent
Pros: The bed was very comfortable and big, and the walk in clothes closet was a bonus making it vey roomy and not cramped within the room. The shower was nice to have in addition to the bath rather than in it.
Cons: The TV was not in the best position to watch from bed, and would have appreciated one or two more English speaking channels, particularly as BBC world news was dubbed in Japanese.
9.6 Excellent
Pros: Location was great, staff very professional and room very spacious for a Tokyo hotel. Sky restaurant expensive but fabulous. Very good shuttle to airport
Cons:
8.0 Excellent
Pros: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.
Cons: A tour of the hotel would be great since it's such a big place. It took me until the end of the trip to figure out how to get around easier.
9.6 Excellent
Pros: Close to Shinjuku garden and Imperial Palace. Lovely Japanese cedar bath in the room.
Cons: It was difficult to walk from the place. No hooks for towels in the bathroom.
With a stay at Hotel New Otani Tokyo, The Main, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 269 square feet (25 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
With a stay at Akihabara Washington Hotel in Tokyo (Chiyoda), you'll be steps from Akihabara Electric Town and 11 minutes by foot from Ameya-Yokochō. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 4,199 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.5
Pros: Great location, but Akihabara giving way to Shinjuku and other newer areas.
Excellent
9.6
Pros: Super convenient, clean, comfortable and a great breakfast.
Excellent
9.6
Pros: The location was central. If you're looking for electronics, you're definitely in perfect location. Also, it will be easy to find any type of Japanese food around. The room was surprisingly spacious for Japan standard, which make it easier for us to pack our luggage in the room.
Excellent
9.2
Pros: Clean, comfortable hotel in a vibrant location with easy access to train system. Smooth check-in and check-out process. The rooms are smaller than what I'm used to in the U.S. but I would definitely stay at this hotel again.
Good
7.9
Pros: No refill of tea bags and coffee, we asked the staff in the reception but she insisted that refilled already and no tea bags and coffee to be drunk at that night
Excellent
9.6
Pros: Good breakfast, nice location, kind staffs, satisfying prices, and thoughtful arrangement for my personal affairs. The laundry service is convenient, and basically, all staffs can speak perfect English. I'll choose this hotel again for my trips to Tokyo.
Good
6.7
Pros: Comfortable bed and 4 pillow, woo hoo, you don't see that much. The security seemed good.
Excellent
10.0
Pros: The location. You were across the street from one of the Akihabara station entrances and shopping.
Excellent
8.8
Pros: Very clean and a very good location!
Excellent
10.0
Pros: The location is superb, easy access to public transport to explore Tokyo. The room was very clean and had everything you needed for a city break.
Excellent
8.8
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 4,199 reviews
Location
9.6
Breakfast
8.9
Service
8.1
Room
6.5
WiFi
6.5
Comfort
3.8
Location
9.8
Breakfast
8.9
Service
8.0
Room
5.1
Comfort
2.4
Location
9.7
Breakfast
8.7
Service
8.1
Cleanliness
7.7
Room
6.8
Comfort
3.9
Location
9.8
Breakfast
9.1
Service
8.6
Room
6.9
Comfort
4.5
Location
9.8
Breakfast
8.8
Service
8.2
Room
6.6
Comfort
4.3
6.5 Good
Pros: Great location, but Akihabara giving way to Shinjuku and other newer areas.
Cons: Rooms too small and amenities dated.
9.6 Excellent
Pros: Super convenient, clean, comfortable and a great breakfast.
Cons:
9.6 Excellent
Pros: The location was central. If you're looking for electronics, you're definitely in perfect location. Also, it will be easy to find any type of Japanese food around. The room was surprisingly spacious for Japan standard, which make it easier for us to pack our luggage in the room.
Cons:
9.2 Excellent
Pros: Clean, comfortable hotel in a vibrant location with easy access to train system. Smooth check-in and check-out process. The rooms are smaller than what I'm used to in the U.S. but I would definitely stay at this hotel again.
Cons: The room had a micro fridge but did not have a microwave. The T.V. and movie options were limited.
7.9 Good
Pros: No refill of tea bags and coffee, we asked the staff in the reception but she insisted that refilled already and no tea bags and coffee to be drunk at that night
Cons: Strong blench smell of the bathing towel
9.6 Excellent
Pros: Good breakfast, nice location, kind staffs, satisfying prices, and thoughtful arrangement for my personal affairs. The laundry service is convenient, and basically, all staffs can speak perfect English. I'll choose this hotel again for my trips to Tokyo.
Cons: This is only a little bit flaw, that the telephone in room 418 perhaps need repairing (the buttons are somehow hard to press). All others are perfect!
6.7 Good
Pros: Comfortable bed and 4 pillow, woo hoo, you don't see that much. The security seemed good.
Cons: No laundry facilities. No safe in the room.
10.0 Excellent
Pros: The location. You were across the street from one of the Akihabara station entrances and shopping.
Cons:
8.8 Excellent
Pros: Very clean and a very good location!
Cons: The only con is that there is not a lot of space for suitcases.
10.0 Excellent
Pros: The location is superb, easy access to public transport to explore Tokyo. The room was very clean and had everything you needed for a city break.
Cons:
8.8 Excellent
Pros: Location
Cons: Nothing
With a stay at Akihabara Washington Hotel in Tokyo (Chiyoda), you'll be steps from Akihabara Electric Town and 11 minutes by foot from Ameya-Yokochō. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.
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