Best hotels in Cuauhtémoc (Mexico City)
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 8 minutes by foot from Monumento a los Ninos Heroes. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.5 Excellent
Based on 4,332 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: the staff was amazing, we were welcomed with champagne and truffles and asked if we would like our room upgraded. We had to wait for the room to be ready so they comped us lunch. Amazing customer service and beyond friendly and helpful staff. It was also a great value. Couldn't be happier with our stay!
Excellent
8.8
Pros: Great location next to Chapultepec park. Beautiful courtyard hosting the restaurant and bar. Definitely recommend the 50 Mils bar for fantastic cocktails. Rooms are spacious and comfortable
Excellent
10.0
Pros: Beautiful scenic property. Good food and restaurants onsite. Attentive and polite staff. Would stay there again in a heartbeat.
Excellent
8.8
Pros: The bar, coffee shop and outdoor seating areas were very pleasant and a great place to spend time
Good
6.0
Pros: Comfortable bed, room size of suite.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Everything.
Excellent
10.0
Pros: Excellent staff and location, easily the best option in Mexico City.
Excellent
10.0
Pros: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.
Excellent
10.0
Pros: Very nice hotel with colonial style environment, super service from all employees. -
Excellent
8.3
Pros: The bed was perfection
Excellent
10.0
Pros: Nice lobby and grounds, spacious room, great shower, very comfortable bed and quiet.
Details
Reviews
Overall 9.5 Excellent
Based on 4,332 reviews
Cleanliness
9.7
Amenities
9.4
Vibe
9.3
Location
9.3
Service
9.2
Breakfast
9.0
Bar
8.9
Room
8.7
Food
8.7
Comfort
8.4
WiFi
5.6
Value
4.2
Location
9.5
Amenities
9.4
Service
9.1
Food
8.9
Room
8.3
Location
9.4
Service
9.3
Service
8.6
10.0 Excellent
Pros: the staff was amazing, we were welcomed with champagne and truffles and asked if we would like our room upgraded. We had to wait for the room to be ready so they comped us lunch. Amazing customer service and beyond friendly and helpful staff. It was also a great value. Couldn't be happier with our stay!
Cons:
8.8 Excellent
Pros: Great location next to Chapultepec park. Beautiful courtyard hosting the restaurant and bar. Definitely recommend the 50 Mils bar for fantastic cocktails. Rooms are spacious and comfortable
Cons: Rooms do feel dated but still incredibly classic
10.0 Excellent
Pros: Beautiful scenic property. Good food and restaurants onsite. Attentive and polite staff. Would stay there again in a heartbeat.
Cons:
8.8 Excellent
Pros: The bar, coffee shop and outdoor seating areas were very pleasant and a great place to spend time
Cons: The check in process was disappointing. We arrived at the hotel around 4 pm in the afternoon and a few of our rooms did not get ready until well past 5 pm.
6.0 Good
Pros: Comfortable bed, room size of suite.
Cons: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated.
Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing.
Bar closes earlier than posted hours.
Spotty slow internet
Poor TV service
10.0 Excellent
Pros: Everything
Cons: It’s a bit corporate, but who cares.
10.0 Excellent
Pros: Everything.
Cons: It’s a bit corporate feeling.
10.0 Excellent
Pros: Excellent staff and location, easily the best option in Mexico City.
Cons:
10.0 Excellent
Pros: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.
Cons: I think the lighting in the rooms is poor and not well designed. Also the rooms need more usb charging areas.
10.0 Excellent
Pros: Very nice hotel with colonial style environment, super service from all employees. -
Cons:
8.3 Excellent
Pros: The bed was perfection
Cons: Rooms were a little outdated
10.0 Excellent
Pros: Nice lobby and grounds, spacious room, great shower, very comfortable bed and quiet.
Cons:
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 8 minutes by foot from Monumento a los Ninos Heroes. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Histórico Central Mexico City, you'll be centrally located in Mexico City, steps from Madero Street and within a 10-minute walk of Palacio de Bellas Artes. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Overall 9.4 Excellent
Based on 2,990 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.4
Pros: Great deal with buffet breakfast and 24/7 cafe with food and non alcoholic beverages included in room rate! Room was quiet & service was excellent,
Excellent
10.0
Pros: That there were stores and restaurants near by
Excellent
10.0
Pros: We arrived at 4.30am to a very nice greeting from reception. The location of the hotel was excellent, 2 minutes from the main walking street and 10 minutes from the National Palace and surrounded by restaurants. The room had a cute little balcony overlooking the ground floor seating/reception area and whilst being compact the room was spacious enough for us to get around in. Breakfasts were good but the bonus of 24 hour F&B from the hotel cafe was what made this hotel stand out from others for value for money. The staff were very attentive and helpful and we would definitely recommend a stay there.
Excellent
10.0
Pros: Everything, absolutely! The staff was very friendly from the moment we got off the taxi to the point we departed. The staff at the door noticed us looking around for the hotel sign and he figured out we were the guest, so he went up to get our luggage and stopped the traffic to let us cross the street safely. The lady at the front desk accommended our early arrival and had our room ready in the morning which was a nice surprise for us. The 24 hour cafe was very good with decent choices of drinks and food. We in fact used it for a lunch and a dinner due to our schedule. Though the hotel is by a busy street (but very safe), the room is away from street and quiet. It's clean and nice size. The breakfast has a lot of choices too. So overall we had great time and really had no complaints.
Excellent
9.6
Pros: Excellent location,good service
Excellent
10.0
Pros: The staff was very friendly and always willing to help. Great location.
Excellent
10.0
Pros: The staff were super helpful. The room was excellent and large, breakfast was delicious and the location was handy to everything. I really like that it's a Mexican owned Hotel, as far as I know.
Excellent
9.6
Pros: The location is great. The staff was really helpful. Excellent breakfast.
Excellent
9.2
Pros: I loved everything:)
Excellent
10.0
Pros: A beautifully designed hotel, comfortable beds & central location. 24hr cafe onsite too. A very enjoyable stay
Excellent
9.6
Pros: beautiful hotel and room...its artistic...the unlimited complimentary water was something really nice..a beautiful detail
Excellent
9.6
Pros: Staff was very courteous and helpful. Breakfast was outstanding. Very accomodating. Room was spacious , clean and comfortable.
Details
Reviews
Overall 9.4 Excellent
Based on 2,990 reviews
Location
9.7
Vibe
9.5
Value
9.5
Service
9.5
Cleanliness
9.4
Food
9.4
WiFi
9.1
Breakfast
8.9
Amenities
8.9
Room
7.5
Location
9.9
Food
9.8
Service
9.8
Cleanliness
9.6
Value
9.5
Vibe
9.5
Breakfast
9.1
Amenities
9.0
Room
7.8
Comfort
4.9
Location
9.8
Cleanliness
9.6
Vibe
9.5
Food
9.5
Service
9.5
Value
9.3
Breakfast
8.8
Amenities
8.8
Room
8.1
Value
9.6
Location
9.5
Food
9.4
Service
9.4
Room
7.2
Food
9.6
Service
9.6
Location
9.6
Breakfast
9.0
9.4 Excellent
Pros: Great deal with buffet breakfast and 24/7 cafe with food and non alcoholic beverages included in room rate! Room was quiet & service was excellent,
Cons: Room was small and location was sometimes a challenge for traffic.
10.0 Excellent
Pros: That there were stores and restaurants near by
Cons:
10.0 Excellent
Pros: We arrived at 4.30am to a very nice greeting from reception. The location of the hotel was excellent, 2 minutes from the main walking street and 10 minutes from the National Palace and surrounded by restaurants. The room had a cute little balcony overlooking the ground floor seating/reception area and whilst being compact the room was spacious enough for us to get around in. Breakfasts were good but the bonus of 24 hour F&B from the hotel cafe was what made this hotel stand out from others for value for money. The staff were very attentive and helpful and we would definitely recommend a stay there.
Cons: Nothing
10.0 Excellent
Pros: Everything, absolutely! The staff was very friendly from the moment we got off the taxi to the point we departed. The staff at the door noticed us looking around for the hotel sign and he figured out we were the guest, so he went up to get our luggage and stopped the traffic to let us cross the street safely. The lady at the front desk accommended our early arrival and had our room ready in the morning which was a nice surprise for us. The 24 hour cafe was very good with decent choices of drinks and food. We in fact used it for a lunch and a dinner due to our schedule. Though the hotel is by a busy street (but very safe), the room is away from street and quiet. It's clean and nice size. The breakfast has a lot of choices too. So overall we had great time and really had no complaints.
Cons: Really cannot think of anything. Perhaps a very tiny one: we had a double queen beds room, and one bed is near the vent, so when AC is on, it blows to that bed and is a little noisy. We shut it down during sleep and were totally fine with room temperature.
9.6 Excellent
Pros: Excellent location,good service
Cons:
10.0 Excellent
Pros: The staff was very friendly and always willing to help. Great location.
Cons:
10.0 Excellent
Pros: The staff were super helpful. The room was excellent and large, breakfast was delicious and the location was handy to everything. I really like that it's a Mexican owned Hotel, as far as I know.
Cons: There was nothing bad about our visit
9.6 Excellent
Pros: The location is great. The staff was really helpful. Excellent breakfast.
Cons:
9.2 Excellent
Pros: I loved everything:)
Cons:
10.0 Excellent
Pros: A beautifully designed hotel, comfortable beds & central location. 24hr cafe onsite too. A very enjoyable stay
Cons:
9.6 Excellent
Pros: beautiful hotel and room...its artistic...the unlimited complimentary water was something really nice..a beautiful detail
Cons: nada
9.6 Excellent
Pros: Staff was very courteous and helpful. Breakfast was outstanding. Very accomodating. Room was spacious , clean and comfortable.
Cons: Lighting in room needs work. Desk lamp might help.
With a stay at Histórico Central Mexico City, you'll be centrally located in Mexico City, steps from Madero Street and within a 10-minute walk of Palacio de Bellas Artes. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
A stay at Gran Hotel Ciudad De Mexico places you in the heart of Mexico City, steps from Plaza de la Constitucion and Ayuntamiento (City Hall). Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has facilities measuring 7804 square feet (725 square meters), including conference space. Extended parking is available onsite.
Overall 9.4 Excellent
Based on 668 reviews
All reviews
- All reviews
Excellent
10.0
Pros: This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled
Excellent
10.0
Pros: awesome experience, polite and resourceful staff
Good
6.3
Pros: Ancient colonial style building, good for photos.
Excellent
10.0
Pros: Receptionists ad porters welcoming and helpful. Chief Concierge José Luis very helpful and professional. Breakfast waiter Daniel highly efficient and professional. He remembered what we drank and anticipated it every morning. Great building with great decor, public areas and bedroom. Positive experience at La Terraza restaurant on the top floor. Great view of Zocalo. Courteous waiters.
Excellent
8.8
Pros: Location history architecture Tiffany ceiling roof terrace wonderful reception team.
Excellent
8.8
Pros: The public spaces, the location, the friendly service.
Excellent
10.0
Pros: The breakfast is pretty amazing. There are so many cooked dishes and lots of fresh fruit. The building is amazing with its Tiffany glass ceiling. The staff is extremely helpful and very gracious. The location is perfect - a stone's throw, literally, from the zocalo. A wonderful hotel.
Excellent
9.6
Pros: Great hotel in front of Zocalo.Best location to visit Centro Historico .The Hotel has character and a great view of Zocalo. Good breakfast.
Excellent
10.0
Pros: Gorgeous historic building with the best location in Mexico City. The rooms are beautiful and comfortable with a great view of the zocalo and presidential palace. The food is awesome.
Excellent
10.0
Pros: Breakfast was very good,.!!.. view excelent!..
Good
7.9
Pros: 1.Centric, historic, close to every thing in centro historical; 2.Welcome Mexican sparkling; 3. Staffs are helpful 4. The room is really big
Excellent
10.0
Pros: The staff go out of their way to help you. We had the concierge book theatre tickets, restaurant reservations and even arrange for shipping a large item home for us. Everyone was so helpful. The balcony bar overlooking the Zocalo square is a great spot for people watching with a tasty marguerita and guacamole. The lobby is beautiful and sets off the lovely Tiffany glass ceiling above. A charming feel of old Mexico!
Okay
5.3
Pros: the glass ceiling in the lobby is very beautiful. Room is spacious. Location is great
Excellent
8.0
Pros: The staff was very curtious and helpful. They retrieved a forgotten cell phone. Arranged a driver and tour guide to Guadalupe. Came to room to open wine bottle.The roof restaurant and cafe food was excellant. Waiters pleasant.
Okay
5.7
Pros: The entire hotel is truly beautiful and classical. We loved the decor, the foyer, the staircase. The entire building was wonderful.
Excellent
8.0
Pros: Luxury with very few money. Huge room, bathroom, very quiet both inside and outside the room, right in the heart of Mexico City. I would really go again. Do not forget to visit the restaurant in the terrace for an excellent view of Zocalo.
Okay
4.0
Details
Reviews
Overall 9.4 Excellent
Based on 668 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.7
Services
9.1
Staff
9.5
Value for money
9.0
10.0 Excellent
Pros: This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled
Cons:
10.0 Excellent
Pros: awesome experience, polite and resourceful staff
Cons:
6.3 Good
Pros: Ancient colonial style building, good for photos.
Cons: Old facilities. The neighborhood is too crowded. Location is central but with low end shops. Can’t find good restaurants.
10.0 Excellent
Pros: Receptionists ad porters welcoming and helpful. Chief Concierge José Luis very helpful and professional. Breakfast waiter Daniel highly efficient and professional. He remembered what we drank and anticipated it every morning. Great building with great decor, public areas and bedroom. Positive experience at La Terraza restaurant on the top floor. Great view of Zocalo. Courteous waiters.
Cons:
8.8 Excellent
Pros: Location history architecture Tiffany ceiling roof terrace wonderful reception team.
Cons: Cafe and bar need a new look
8.8 Excellent
Pros: The public spaces, the location, the friendly service.
Cons: Smaller-than-average size of the rooms, tasteless breakfast.
10.0 Excellent
Pros: The breakfast is pretty amazing. There are so many cooked dishes and lots of fresh fruit. The building is amazing with its Tiffany glass ceiling. The staff is extremely helpful and very gracious. The location is perfect - a stone's throw, literally, from the zocalo. A wonderful hotel.
Cons: The internet could have been a bit better. The signal should ideally be strong enough to watch a film.
9.6 Excellent
Pros: Great hotel in front of Zocalo.Best location to visit Centro Historico .The Hotel has character and a great view of Zocalo. Good breakfast.
Cons: Could improved the available cable channels.
10.0 Excellent
Pros: Gorgeous historic building with the best location in Mexico City. The rooms are beautiful and comfortable with a great view of the zocalo and presidential palace. The food is awesome.
Cons:
10.0 Excellent
Pros: Breakfast was very good,.!!.. view excelent!..
Cons: I think that the parking should be included
7.9 Good
Pros: 1.Centric, historic, close to every thing in centro historical; 2.Welcome Mexican sparkling; 3. Staffs are helpful 4. The room is really big
Cons: The hotel smells old, from the carpet, I guess, some people may don’t mind it.
10.0 Excellent
Pros: The staff go out of their way to help you. We had the concierge book theatre tickets, restaurant reservations and even arrange for shipping a large item home for us. Everyone was so helpful. The balcony bar overlooking the Zocalo square is a great spot for people watching with a tasty marguerita and guacamole. The lobby is beautiful and sets off the lovely Tiffany glass ceiling above. A charming feel of old Mexico!
Cons:
5.3 Okay
Pros: the glass ceiling in the lobby is very beautiful. Room is spacious. Location is great
Cons: The bed is not very comfy. First room was noisy with machine working outside and we changed a room on the second day.
8.0 Excellent
Pros: The staff was very curtious and helpful. They retrieved a forgotten cell phone. Arranged a driver and tour guide to Guadalupe. Came to room to open wine bottle.The roof restaurant and cafe food was excellant. Waiters pleasant.
Cons: The small elevator somtimes had a strange odor. It was clean but could use some kind of air freshner.
5.7 Okay
Pros: The entire hotel is truly beautiful and classical. We loved the decor, the foyer, the staircase. The entire building was wonderful.
Cons: The shower did not work for our entire stay despite reporting the problem to the staff on the first morning. I do not believe they looked at the problem. I was also given some very poor information regading the estimated cost of a taxi. However I still consider this a wonderful hotel if everything works.
8.0 Excellent
Pros: Luxury with very few money. Huge room, bathroom, very quiet both inside and outside the room, right in the heart of Mexico City. I would really go again. Do not forget to visit the restaurant in the terrace for an excellent view of Zocalo.
Cons:
4.0 Okay
Pros:
Cons: The best room in the hotel didn't have curtains and it took them 3 hours to prepare a new room for us.
A stay at Gran Hotel Ciudad De Mexico places you in the heart of Mexico City, steps from Plaza de la Constitucion and Ayuntamiento (City Hall). Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has facilities measuring 7804 square feet (725 square meters), including conference space. Extended parking is available onsite.
Zocalo Central Mexico City is in the heart of Mexico City, within a 5-minute walk of Metropolitan Cathedral (Catedral Metropolitana) and Zocalo. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
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Overall 9.3 Excellent
Based on 4,189 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: An amazingly beautiful hotel, in the best place to see the historical center of the city, extremely comfortable (excellent linen, comfortable beds, etc.), a lush breakfast on a terrace with a view of the central/old square/cathedral, and a policy in which all is included; breakfast, free water bottles and apples as much as you want when you want, a small cafeteria that serves salads, sandwiches and drinks (except alcoholic) for free (yes, completely for free) 24/7 in the lobby, friendly staff. This was my second time at the hotel and I simply loved, loved, loved it.
Excellent
10.0
Pros: The attention to detail at Zocalo is amazing. The staff was very caring and personable. Oscar was amazing!
Good
7.5
Pros: Breakfast was great all the time
Excellent
10.0
Pros: The staff here was incredibly helpful in everything, even went above and beyond to assist me in figuring out my transport situation to get to a later hotel.
Excellent
10.0
Pros: Good location. Very nice interior design. Perfect restaurant on top floor with the direct view on main City square.
Excellent
10.0
Excellent
10.0
Pros: Excellent location, extremely cordial and helpful staff, great restaurant. What else can one expect?
Excellent
10.0
Pros: Everything
Excellent
9.2
Pros: Staff is excellent
Excellent
10.0
Pros: The staff was excellent they were very professional and helpful. The hotel felt very safe and the view was amazing. The room was very comfortable and clean.
Excellent
8.0
Pros: The location at the heart of the city and the amazing helpfulness of the staff. They worked hard if sometimes ineffectively to fix problems, provide help and directions and answer questions. Breakfast good, internet free, great view from bar/restaurant.
Excellent
9.0
Pros: Location
Details
Reviews
Overall 9.3 Excellent
Based on 4,189 reviews
Cleanliness
9.6
Location
9.6
Service
9.4
Vibe
9.3
Breakfast
9.3
Food
9.2
Amenities
9.1
Value
9.0
WiFi
9.0
Room
8.4
Comfort
4.5
Wellness
3.9
Service
9.7
Location
9.7
Cleanliness
9.6
Food
9.5
Breakfast
9.4
Vibe
9.3
Value
9.3
Amenities
9.2
Bar
8.5
Room
8.4
Wellness
3.9
Location
9.8
Cleanliness
9.6
Vibe
9.3
Amenities
9.3
Food
9.3
Value
9.2
Service
9.2
Breakfast
9.1
Room
8.2
Location
9.7
Service
9.5
Amenities
9.3
Vibe
9.1
Room
8.5
Service
9.5
Room
8.1
10.0 Excellent
Pros: An amazingly beautiful hotel, in the best place to see the historical center of the city, extremely comfortable (excellent linen, comfortable beds, etc.), a lush breakfast on a terrace with a view of the central/old square/cathedral, and a policy in which all is included; breakfast, free water bottles and apples as much as you want when you want, a small cafeteria that serves salads, sandwiches and drinks (except alcoholic) for free (yes, completely for free) 24/7 in the lobby, friendly staff. This was my second time at the hotel and I simply loved, loved, loved it.
Cons:
10.0 Excellent
Pros: The attention to detail at Zocalo is amazing. The staff was very caring and personable. Oscar was amazing!
Cons:
7.5 Good
Pros: Breakfast was great all the time
Cons: Coffee was a little warm....... some waiters offered coffee from the machine.....that was nice.
10.0 Excellent
Pros: The staff here was incredibly helpful in everything, even went above and beyond to assist me in figuring out my transport situation to get to a later hotel.
Cons:
10.0 Excellent
Pros: Good location. Very nice interior design. Perfect restaurant on top floor with the direct view on main City square.
Cons: Poor breakfast
10.0 Excellent
Pros:
Cons: Less air freshner spray in the main lobby. It was difficilt to breath!
10.0 Excellent
Pros: Excellent location, extremely cordial and helpful staff, great restaurant. What else can one expect?
Cons:
10.0 Excellent
Pros: Everything
Cons:
9.2 Excellent
Pros: Staff is excellent
Cons: The use of air freshener was so extreme it caused irritation to nasal pasages and gave us migraine.
10.0 Excellent
Pros: The staff was excellent they were very professional and helpful. The hotel felt very safe and the view was amazing. The room was very comfortable and clean.
Cons: More variety for the breakfast buffet but everything else was great
8.0 Excellent
Pros: The location at the heart of the city and the amazing helpfulness of the staff. They worked hard if sometimes ineffectively to fix problems, provide help and directions and answer questions. Breakfast good, internet free, great view from bar/restaurant.
Cons: Room (only one with grab bars, necessary for my husband) was small, no place for suitcases except on the desk, no place for dopp kits except the small sink top, and few places to hang towels. Shower flooded the entire bathroom. Big roach came from drain.
9.0 Excellent
Pros: Location
Cons: The breakfast buffet food was barely warm. Only ate there once and did not return.
Zocalo Central Mexico City is in the heart of Mexico City, within a 5-minute walk of Metropolitan Cathedral (Catedral Metropolitana) and Zocalo. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Welcome to our sophisticated Downtown Mexico City hotel, Hilton Mexico City Reforma. Highlights include: - Rooms and suites listed among the most spacious and comfortable in the area - Situated in the government and business district, just steps from the Alameda Central Park and Reforma Avenue - Walking distance to Mexico City Historical Downtown District and Mexico's tradition and culture - Close to Mexico International Airport - 25-meter lap pool and indoor heated pool - Free WiFi in public areas - Fully equipped fitness center and spa - Expansive executive lounge with stunning views - Modern business center with the latest technology - Largest hotel convention center in the city for meetings of all sizes
Overall 9.2 Excellent
Based on 8,660 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Great location! Great people!
Excellent
10.0
Pros: The staff is very courteous and professional
Good
7.1
Pros: location was good. Very little vegetarian and halal options
Excellent
10.0
Pros: Wow, super comfortable room, great views. Very friendly staff, beautiful art and great vibe
Excellent
9.6
Pros: All good.
Excellent
9.2
Pros: The room was very comfortable. The lounge was very nice with good food and drinks. The waiters couldn't could not have been nicer.
Excellent
10.0
Pros: Centrally located near the Historic center. Close to metro lines. Next to Alameda park. Plenty of eating choices around. Very nice hotel. Nice gym.
Good
6.3
Pros: Nice location and good view
Excellent
9.2
Pros: The breakfast was excellent with an excellent service.
Excellent
10.0
Pros: The hotel is located near all tourist attractions within walking distance.
Excellent
9.6
Pros: Outside pool, terrasse, Fitness center, padel court, lobby bar, restaurant on ground floor with excellent mexican cuisine open until after lunch.
Excellent
9.2
Pros: The location was perfect, at a clean and decent part of the city. Felt safe. The staff are courteous and make you feel like you are welcome and valued.
Details
Reviews
Overall 9.2 Excellent
Based on 8,660 reviews
Location
9.5
Wellness
9.3
Service
9.1
Breakfast
9.0
Bar
8.8
Amenities
8.7
Food
8.7
Vibe
8.2
Room
8.1
Pool
7.6
Comfort
7.5
WiFi
7.3
Location
9.6
Breakfast
9.2
Food
8.9
Service
8.9
Amenities
8.3
Room
7.4
Comfort
7.3
Value
6.3
Location
9.4
Breakfast
8.6
Service
8.3
Room
7.0
Location
9.4
Service
9.3
Breakfast
9.2
Food
8.8
Room
7.8
Comfort
7.6
Location
9.5
Service
9.0
Amenities
8.9
Room
7.7
Vibe
7.5
10.0 Excellent
Pros: Great location! Great people!
Cons:
10.0 Excellent
Pros: The staff is very courteous and professional
Cons: Pool closed too early
7.1 Good
Pros: location was good. Very little vegetarian and halal options
Cons: very little options for vegetarians and halaal
10.0 Excellent
Pros: Wow, super comfortable room, great views. Very friendly staff, beautiful art and great vibe
Cons:
9.6 Excellent
Pros: All good.
Cons: Windows open a bit.
9.2 Excellent
Pros: The room was very comfortable. The lounge was very nice with good food and drinks. The waiters couldn't could not have been nicer.
Cons: Nothing.
10.0 Excellent
Pros: Centrally located near the Historic center. Close to metro lines. Next to Alameda park. Plenty of eating choices around. Very nice hotel. Nice gym.
Cons:
6.3 Good
Pros: Nice location and good view
Cons: Staff unfriendly with Chinese and Random charge and poor English
9.2 Excellent
Pros: The breakfast was excellent with an excellent service.
Cons: Some drunk individuals sitting outside the hotel facilities
10.0 Excellent
Pros: The hotel is located near all tourist attractions within walking distance.
Cons: One reason I booked the hotel was for A/C purposes. After coming back to our room we noticed the temperature was set below what we initially set it.
9.6 Excellent
Pros: Outside pool, terrasse, Fitness center, padel court, lobby bar, restaurant on ground floor with excellent mexican cuisine open until after lunch.
Cons:
9.2 Excellent
Pros: The location was perfect, at a clean and decent part of the city. Felt safe. The staff are courteous and make you feel like you are welcome and valued.
Cons: The pillows were somewhat uncomfortable for me. Also, there was some problems with the bathroom but we told front desk to action.
Welcome to our sophisticated Downtown Mexico City hotel, Hilton Mexico City Reforma. Highlights include: - Rooms and suites listed among the most spacious and comfortable in the area - Situated in the government and business district, just steps from the Alameda Central Park and Reforma Avenue - Walking distance to Mexico City Historical Downtown District and Mexico's tradition and culture - Close to Mexico International Airport - 25-meter lap pool and indoor heated pool - Free WiFi in public areas - Fully equipped fitness center and spa - Expansive executive lounge with stunning views - Modern business center with the latest technology - Largest hotel convention center in the city for meetings of all sizes
Marquis Reforma Hotel and Spa distinguished for its Art Deco architecture and decoration, is located on Paseo de la Reforma, the most important and elegant avenue in Mexico City, at the heart of the financial and cultural area, Marquis Reforma provides for immediate access to the finest parks, shops, museums, restaurants and business centers in the city. A multitude of popular attractions are just few minutes away, and Chapultepec Park and Torre Mayor, the tallest office tower in Latin America, are well within walking distance. With the only Leading Spa in Mexico City Marquis Reforma SPA offers a spectacular 16,000 sq. ft. facility with a truly holistic experience where mind, body and spirit are brought into harmony through the latest massages, facials and special treatments.
Overall 9.1 Excellent
Based on 4,002 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: We liked everything! From our arrival until we left, it was just wonderful!
Excellent
10.0
Pros: It’s very close to everything!
Good
6.0
Pros: Easy check-in, restaurant is good.
Excellent
10.0
Pros: Location.
Excellent
10.0
Pros: We arrived late in the evening and everybody was tired from a long trip. When we arrived, the hotel staff was extremely friendly and helpful, trying to accelerate the check in process as much as possible, so we could finally hit our beds. Besides that, the hotel room was marvellous and we all wished we could have stayed longer.
Good
7.9
Pros: The property was clean and well staffed. The room was clean and the bed was very comfortable. Loved the robes and slippers.
Excellent
10.0
Pros: Very clean. Big and nice room. Great Location.
Excellent
10.0
Pros: Location the staff cleanliness access to many things
Okay
4.6
Pros: It’s cute, but the customer service was awful!
Excellent
10.0
Pros: Great location right on Paseo de Reforma. There is a Turibus stop just across the street from the hotel. 2 blocks behind the hotel are a Starbucks and lots of convenience stores, pharmacies and little sit-down and to-go restaurants serving breakfast, lunch and dinner. Santander bank is next door for all your cash needs.
Okay
4.0
Excellent
9.6
Pros: I love the staff , the location and food. The bar and Resturant very nice.
Details
Reviews
Overall 9.1 Excellent
Based on 4,002 reviews
Location
9.4
Bar
9.3
Wellness
9.2
Service
9.2
Cleanliness
9.0
Amenities
8.9
Breakfast
8.8
Food
8.4
Vibe
8.2
WiFi
8.0
Room
7.6
Pool
7.4
Value
4.9
Location
9.5
Service
9.0
Amenities
9.0
Room
7.4
Comfort
6.8
Location
9.5
Amenities
9.1
Service
8.9
Wellness
8.7
Food
8.4
Room
7.3
Service
9.0
Room
6.7
Room
6.6
Comfort
6.4
10.0 Excellent
Pros: We liked everything! From our arrival until we left, it was just wonderful!
Cons: Great location, the nicest staff, very attentive, great room service and excellent restaurants. I would recommend this beautiful hotel 100%!!
10.0 Excellent
Pros: It’s very close to everything!
Cons: N/A
6.0 Good
Pros: Easy check-in, restaurant is good.
Cons: no water pressure in the shower, the shower door did not close. Not a five star hotel experience.
10.0 Excellent
Pros: Location.
Cons:
10.0 Excellent
Pros: We arrived late in the evening and everybody was tired from a long trip. When we arrived, the hotel staff was extremely friendly and helpful, trying to accelerate the check in process as much as possible, so we could finally hit our beds. Besides that, the hotel room was marvellous and we all wished we could have stayed longer.
Cons:
7.9 Good
Pros: The property was clean and well staffed. The room was clean and the bed was very comfortable. Loved the robes and slippers.
Cons: The bath water was sometimes discolored.
10.0 Excellent
Pros: Very clean. Big and nice room. Great Location.
Cons:
10.0 Excellent
Pros: Location the staff cleanliness access to many things
Cons: I was not impressed with the restaurant I expected something better
4.6 Okay
Pros: It’s cute, but the customer service was awful!
Cons: The customer service! They treat you like second class people & act like you shouldn’t be staying at the location. I booked a PH & yea it was cute, but the service was awful & the way my friends and I got treated is to be ashamed of. Never will stay here again, just awful! St. Regis doesn’t even treat its guests the way myself & my guest got treated.
10.0 Excellent
Pros: Great location right on Paseo de Reforma. There is a Turibus stop just across the street from the hotel. 2 blocks behind the hotel are a Starbucks and lots of convenience stores, pharmacies and little sit-down and to-go restaurants serving breakfast, lunch and dinner. Santander bank is next door for all your cash needs.
Cons:
4.0 Okay
Pros:
Cons: The restaurant provided an experience for which I would not return. The price was significantly more than should be paid for the experience.
9.6 Excellent
Pros: I love the staff , the location and food. The bar and Resturant very nice.
Cons: I stated very clearly I wanted only a king bed deluxe weeks in advance and upon check in was forced to take a room with two double beds. I hated the separate sleeping because the beds are small.
Marquis Reforma Hotel and Spa distinguished for its Art Deco architecture and decoration, is located on Paseo de la Reforma, the most important and elegant avenue in Mexico City, at the heart of the financial and cultural area, Marquis Reforma provides for immediate access to the finest parks, shops, museums, restaurants and business centers in the city. A multitude of popular attractions are just few minutes away, and Chapultepec Park and Torre Mayor, the tallest office tower in Latin America, are well within walking distance. With the only Leading Spa in Mexico City Marquis Reforma SPA offers a spectacular 16,000 sq. ft. facility with a truly holistic experience where mind, body and spirit are brought into harmony through the latest massages, facials and special treatments.
Begin your adventure upon entering Sheraton Mexico City Maria Isabel Hotel. Located on the famed Reforma Avenue, our 5-star hotel belongs to the Zona Rosa district, steps from exceptional shopping, restaurants and nightlife. Stroll down the avenue to revel in the beauty of the Angel of Independence, before walking further until you reach the Bosque de Chapultepec's lush greenery. Or head in the other direction toward the Spanish colonial facades of the Historic Center, home to the National Palace, Palacio de Bellas Artes, and Metropolitan Cathedral. Upon returning to our hotel, sit down to a gourmet meal at our variety of restaurants or sip cocktails in the lobby bar. To recharge your energy levels, we offer a heated outdoor pool and a fitness center with adjoining sauna. And when relaxation calls, slip off to your stylish room or suite, featuring thoughtful amenities, cityscape views and Sheraton Signature Sleep Experience beds. Your trip to Mexico City is whatever you make it. Make it all Sheraton.
Overall 9.0 Excellent
Based on 8,029 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great Location! Great Hotel! Awesome Staff!
Excellent
9.2
Pros: The double windows are a must in Mexico and very few hotel have them ! This one does and you can’t hear outside .. you can only hear the neighbor tv if he’s loud ..
Excellent
10.0
Pros: The breakfast were very good
Excellent
10.0
Pros: Friendly and customer focused service. Great facilities. Impeccable furnished and tidy room.
Excellent
10.0
Pros: Good location and always same expected good service consistency
Good
7.5
Pros: TENIS COURT
Good
7.9
Pros: Customer service
Excellent
10.0
Pros: This hotel is located extremely central in CDMX. Within walking distance there are fantastic restaurants and taquerias. There are some very nice neighborhoods to stroll around with bars, coffee shops, book stores, everything you could need. Its central location makes it great for getting ubers around the rest of the city. The hotel is extremely nice, hotel staff very friendly and the room was very clean and luxurious. Their gym has some good equipment, including actual dumbells! a rarity for a hotel! Definitley staying here again when returning to CDMX!
Excellent
10.0
Pros: Location was perfect. It could not be better. Breakfast was excellent. Staff extremely friendly.
Excellent
10.0
Pros: Nice toiletries, bed, and excellent location.
Excellent
10.0
Excellent
9.6
Pros: Comfortable and closeness to the Angel de la Reforma
Details
Reviews
Overall 9.0 Excellent
Based on 8,029 reviews
Location
9.3
Wellness
9.0
Service
8.9
Breakfast
8.1
Room
6.7
WiFi
4.5
Value
3.8
Location
9.4
Service
9.0
Breakfast
7.9
Room
6.9
Vibe
4.9
Value
4.2
WiFi
3.3
Location
9.5
Service
9.0
Breakfast
8.2
Room
6.8
Vibe
4.6
Value
4.2
Location
9.2
Service
9.1
Breakfast
7.6
Room
5.8
Vibe
4.6
Value
3.4
WiFi
2.9
Location
8.9
Service
8.8
Cleanliness
7.0
Room
6.1
10.0 Excellent
Pros: Great Location! Great Hotel! Awesome Staff!
Cons: They used to have coffee and hot chocolate machines in every other floors, they do not have them any more
9.2 Excellent
Pros: The double windows are a must in Mexico and very few hotel have them ! This one does and you can’t hear outside .. you can only hear the neighbor tv if he’s loud ..
Cons: The gym was a joke ..
10.0 Excellent
Pros: The breakfast were very good
Cons: The door key discharged a few times. Had to return it for reactivation a number of times
10.0 Excellent
Pros: Friendly and customer focused service. Great facilities. Impeccable furnished and tidy room.
Cons:
10.0 Excellent
Pros: Good location and always same expected good service consistency
Cons: N/A
7.5 Good
Pros: TENIS COURT
Cons:
7.9 Good
Pros: Customer service
Cons: To rooms are like any other hotel although the previews are higher
10.0 Excellent
Pros: This hotel is located extremely central in CDMX. Within walking distance there are fantastic restaurants and taquerias. There are some very nice neighborhoods to stroll around with bars, coffee shops, book stores, everything you could need. Its central location makes it great for getting ubers around the rest of the city. The hotel is extremely nice, hotel staff very friendly and the room was very clean and luxurious. Their gym has some good equipment, including actual dumbells! a rarity for a hotel! Definitley staying here again when returning to CDMX!
Cons:
10.0 Excellent
Pros: Location was perfect. It could not be better. Breakfast was excellent. Staff extremely friendly.
Cons:
10.0 Excellent
Pros: Nice toiletries, bed, and excellent location.
Cons:
10.0 Excellent
Pros:
Cons: Was impressed with staff how helpful and educated. Great experience!
9.6 Excellent
Pros: Comfortable and closeness to the Angel de la Reforma
Cons:
Begin your adventure upon entering Sheraton Mexico City Maria Isabel Hotel. Located on the famed Reforma Avenue, our 5-star hotel belongs to the Zona Rosa district, steps from exceptional shopping, restaurants and nightlife. Stroll down the avenue to revel in the beauty of the Angel of Independence, before walking further until you reach the Bosque de Chapultepec's lush greenery. Or head in the other direction toward the Spanish colonial facades of the Historic Center, home to the National Palace, Palacio de Bellas Artes, and Metropolitan Cathedral. Upon returning to our hotel, sit down to a gourmet meal at our variety of restaurants or sip cocktails in the lobby bar. To recharge your energy levels, we offer a heated outdoor pool and a fitness center with adjoining sauna. And when relaxation calls, slip off to your stylish room or suite, featuring thoughtful amenities, cityscape views and Sheraton Signature Sleep Experience beds. Your trip to Mexico City is whatever you make it. Make it all Sheraton.
Located in Mexico City, the Barceló Mexico Reforma (5-star) hotel is a great option for those who visit the capital of the Aztec country. Its privileged location, in the center of the capital, gives it all the advantages of an ideal establishment for business, cultural or leisure tourism.
-550392.jpg?width=66&height=66&crop=true)
Overall 9.0 Excellent
Based on 7,280 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.1
Pros: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.
Excellent
9.6
Pros: Everything was perfect!
Good
7.5
Excellent
9.6
Pros: Breakfast buffet was delicious
Excellent
9.6
Pros: Great location!
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: The rooms are large and the shower is modern and comfortable. The reception staff is friendly and helpful. The buffet breakfast is very good with a lot of variety.
Okay
5.4
Pros: Good in house restaurant
Excellent
8.0
Pros: Location
Excellent
9.6
Pros: Everything was perfect
Excellent
9.6
Pros: Breakfast was very delicious. Many options and fresh ingredients. Complimentary bottled water throughout our stay was also very helpful.
Excellent
10.0
Pros: The staff is great and the hotel in general is amazing
-550392.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 9.0 Excellent
Based on 7,280 reviews
Location
9.4
Breakfast
8.8
Vibe
8.3
Service
8.1
Wellness
8.0
Room
7.7
Comfort
7.2
Pool
7.0
WiFi
5.8
Location
9.4
Breakfast
9.2
Service
7.9
Wellness
7.8
Amenities
7.4
Pool
7.1
Room
5.6
Location
9.2
Breakfast
9.1
Room
8.2
Service
8.0
Comfort
7.6
Wellness
7.4
Location
9.3
Breakfast
8.5
Wellness
8.3
Comfort
7.6
Service
7.4
Cleanliness
7.3
Room
6.9
Location
9.6
Vibe
7.8
Service
7.4
Room
6.6
9.1 Excellent
Pros: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.
Cons: i had a few frequent traveler nitpicks (strange light switches, missing menu, no laundry on sunday) but also some unexpected delights (hbo game of thrones finale, usb outlets, very nice walk-in shower, above-average gym).
9.6 Excellent
Pros: Everything was perfect!
Cons:
7.5 Good
Pros:
Cons: Air conditioning was inadequate with little air flow. Moldy smell.
9.6 Excellent
Pros: Breakfast buffet was delicious
Cons: The beds
9.6 Excellent
Pros: Great location!
Cons:
10.0 Excellent
Pros: Great location
Cons: Better ac
10.0 Excellent
Pros: The rooms are large and the shower is modern and comfortable. The reception staff is friendly and helpful. The buffet breakfast is very good with a lot of variety.
Cons: all great!
5.4 Okay
Pros: Good in house restaurant
Cons: Poorly designed, carpet was not clean. I woke up with a water leak running through a wall and carpet completely wet.
8.0 Excellent
Pros: Location
Cons:
9.6 Excellent
Pros: Everything was perfect
Cons:
9.6 Excellent
Pros: Breakfast was very delicious. Many options and fresh ingredients. Complimentary bottled water throughout our stay was also very helpful.
Cons: Check-in staff were not as helpful as I would have expected for the quality of the rest of the hotel.
10.0 Excellent
Pros: The staff is great and the hotel in general is amazing
Cons:
Located in Mexico City, the Barceló Mexico Reforma (5-star) hotel is a great option for those who visit the capital of the Aztec country. Its privileged location, in the center of the capital, gives it all the advantages of an ideal establishment for business, cultural or leisure tourism.
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9.0 Excellent
Based on 4,583 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Good location, staff was great (the night receptionist), very clean and nice.
Excellent
10.0
Pros: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.
Okay
5.8
Pros: Good location. Money exchange in hotel. Bilingual staff.
Excellent
8.8
Pros: Location
Excellent
10.0
Pros: It was the best hotel ever in my life in term of value for money
Excellent
9.2
Pros: Great variety and selection.
Excellent
9.6
Pros: Spacious and clean
Excellent
10.0
Pros: The bed was really comfy. Staff super polite and helpful
Excellent
8.8
Pros: I've booked a room with the "business package" having access to the modern and really nice lounge with a great view (it seems Manhattan!!), with appetizers (2 glasses of wines and snacks) kindly offered between 6pm till 8pm. The package also included breakfast in the quite lounge. Room was OK but old style, as all the hotel. They are refurbishing some areas. Restaurant a la carte was excellent, fantastic roof with swimming pool and a well equipped gym. Very kind and professional staff. Position: 45 min from the airport. Area with shops and restaurants.
Excellent
10.0
Pros: Location and staff.
Good
7.9
Pros: The location is very good. It is close to restaurants and the business zone. It is close to most of the embassies and to the Angel de la Independencia.
Excellent
10.0
Pros: The staff was super friendly. All of them. Made us feel very welcome.
Details
Reviews
Overall 9.0 Excellent
Based on 4,583 reviews
Location
9.5
Service
9.1
Pool
8.7
Cleanliness
8.6
Food
8.2
Breakfast
8.1
WiFi
7.7
Amenities
7.6
Room
7.3
Location
9.7
Service
9.5
Cleanliness
8.8
Pool
8.4
Breakfast
8.0
Room
6.7
Service
9.3
Location
9.2
Breakfast
7.6
Amenities
7.5
Room
7.1
Value
6.8
Location
9.7
Service
9.4
Room
7.3
Comfort
6.4
Location
9.6
Service
9.0
Room
7.2
10.0 Excellent
Pros: Good location, staff was great (the night receptionist), very clean and nice.
Cons:
10.0 Excellent
Pros: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.
Cons:
5.8 Okay
Pros: Good location. Money exchange in hotel. Bilingual staff.
Cons: Very expensive for accommodations. Shower was not fully enclosed leaving water all over floor. No breakfast included. The coffee maker in room was not working well. Only a single serving of coffee with caffeine provided. There were 2 of us in the room. When we asked for coffee at counter we were given a very hard time about getting 2 coffees to go. The housekeeper barged into room twice in same day while we were resting, and the room had already been serviced. Still unsure why they wanted in. The pool closes at 7pm.
8.8 Excellent
Pros: Location
Cons: Room not noise isolated. Light came in to the room from the hallway.
10.0 Excellent
Pros: It was the best hotel ever in my life in term of value for money
Cons:
9.2 Excellent
Pros: Great variety and selection.
Cons: Pillows are too soft. No in between comfort. Either too soft or too high. But overall stay was great.
9.6 Excellent
Pros: Spacious and clean
Cons:
10.0 Excellent
Pros: The bed was really comfy. Staff super polite and helpful
Cons:
8.8 Excellent
Pros: I've booked a room with the "business package" having access to the modern and really nice lounge with a great view (it seems Manhattan!!), with appetizers (2 glasses of wines and snacks) kindly offered between 6pm till 8pm. The package also included breakfast in the quite lounge. Room was OK but old style, as all the hotel. They are refurbishing some areas. Restaurant a la carte was excellent, fantastic roof with swimming pool and a well equipped gym. Very kind and professional staff. Position: 45 min from the airport. Area with shops and restaurants.
Cons:
10.0 Excellent
Pros: Location and staff.
Cons: There is too much light in the room.
7.9 Good
Pros: The location is very good. It is close to restaurants and the business zone. It is close to most of the embassies and to the Angel de la Independencia.
Cons: The bes was a bit hard for me. Also, the logistics for the checkin checkout using the business center floor wasn’t confortable for me.
10.0 Excellent
Pros: The staff was super friendly. All of them. Made us feel very welcome.
Cons: The only thing that took us by surprise was that breakfast was not included in the price. When I booked, I was sure that it was. The breakfast buffet was very good but pricey.
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Rising above the timeless Paseo de la Reformastands at the juxtaposition of culture and business. Renowned museums and mural-adorned palaces,the hotel offers expressive accomodations, allowing our guests to enjoy of a very spacious and comfortable suite; our fitness center, swimming pool, all-day dining restaurant and Latitude Bar complement the stay of any curious and sophisticated guests.
Overall 9.0 Excellent
Based on 1,525 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the
Excellent
9.6
Okay
4.6
Excellent
10.0
Pros: Service was excellent, very helpful, Interested, good humoured. Breakfast was very good as well. Rooms were big and comfortable.
Excellent
8.8
Excellent
10.0
Pros: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.
Excellent
8.3
Pros: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.
Excellent
10.0
Pros: Excellent location, great rooms, very clean, amazing staff/customer service
Excellent
9.6
Pros: location
Excellent
9.2
Pros: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.
Excellent
8.2
Pros: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit
Details
Reviews
Overall 9.0 Excellent
Based on 1,525 reviews
Bar
9.8
Location
9.6
Wellness
9.4
Cleanliness
9.1
Service
9.1
Comfort
8.8
Room
8.6
WiFi
8.1
Pool
7.0
Breakfast
7.0
Location
9.7
Cleanliness
9.2
Comfort
9.0
Service
8.9
Room
8.7
Location
9.4
Service
9.1
Comfort
8.6
Room
7.6
Value
6.8
Comfort
8.9
Room
8.4
10.0 Excellent
Pros: Everything
Cons: Great hotel, and great staff. I've stayed here a.few.times now and will continue to do so whenever I'm in Mexico City.
10.0 Excellent
Pros: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the
Cons: Actually nothing. There was nothing negative.for me
9.6 Excellent
Pros:
Cons: I didn’t like the food at the restaurant. The pizza was horrible.
4.6 Okay
Pros:
Cons: The pool was very small, the massage is in pool and very very bad she don't know anything about massage she talked during massage with her friend, they want to charged me for breakfast that I reserved with my reservation, they took city tax that non of hotel want it in Mexico City, I sent them email that I did mistake with my date but nobody answered me and they charged me. After I checked out and find 5star hotel near that I got the rate of them is the same with lots of different, nobody charge me for city tax and the staffs were perfect the facility and lobby are perfect too
10.0 Excellent
Pros: Service was excellent, very helpful, Interested, good humoured. Breakfast was very good as well. Rooms were big and comfortable.
Cons: Don’t know
8.8 Excellent
Pros:
Cons: I’ve been to this hotel when it was still called embassy suite, not much has been updated since. Time to refresh.
10.0 Excellent
Pros: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.
Cons:
8.3 Excellent
Pros: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.
Cons: The pool and gym were a little claustrophobic
10.0 Excellent
Pros: Excellent location, great rooms, very clean, amazing staff/customer service
Cons: n/a
9.6 Excellent
Pros: location
Cons: Guests having to register after 11pm
9.2 Excellent
Pros: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.
Cons: Nothing negative.
8.2 Excellent
Pros: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit
Cons: The pool is indoors in the basement and is really only for swimmers and kids/families. Shower faucet/plumbing was cheap
Rising above the timeless Paseo de la Reformastands at the juxtaposition of culture and business. Renowned museums and mural-adorned palaces,the hotel offers expressive accomodations, allowing our guests to enjoy of a very spacious and comfortable suite; our fitness center, swimming pool, all-day dining restaurant and Latitude Bar complement the stay of any curious and sophisticated guests.
Experience the Fiesta Americana Reforma in Mexico City's most exclusive business district. Located on Paseo de la Reforma, the capital city's most important avenue, our luxury hotel is a vibrant destination for business and pleasure in mexico City. Enjoy spacious accommodations and suites, business services, an executive floor, a fitness center, Fiesta Kids Club, and business and event space for up to 1,100 people.Experience warm hospitality and the spirit of Mexico City at our modern downtown hotel. Enjoy a culinary adventure at our restaurants,Tarento and Caf Reforma. Enjoy a relaxing lounge environment at our Lobby Bar and Sports Bar with live music every night, delicious snacks and refreshing cocktails. With a perfect location opposite Glorieta de Colon and near Mexico City's Historic Center, Zona Rosa and Polanco, our world-class hotel is the perfect place to enjoy the history and beauty of Mexico City.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
Overall 8.8 Excellent
Based on 11,068 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Pros: good location
Excellent
9.6
Pros: Location was good, breakfast and cocktails were great. The staff was willing to help us and made us feel welcome.
Excellent
9.0
Pros: Everything was exelent . Food ,hospitality but the best of all , money can't buy , the the customers service it was amazing , made me feel at home . Thanks to all employees see you soon.
Excellent
9.6
Pros: The room was very clean the bed was very comfortable.the price it
Excellent
10.0
Pros: The location was perfect, we walked to Palácio de bellas artes and we walked to the Angel de la independencia and it was better than being stuck in traffic. The room on the 9th floor had a great view to Avenida Reforma and the beds were everything we needed after a day of sightseeing. Room service was on point. I highly recommend this place!
Excellent
8.3
Pros: The location is perfect! The rooms are very comfortable!
Excellent
10.0
Pros: Room
Excellent
8.8
Pros: Almost everything
Good
7.9
Pros: Location
Excellent
10.0
Pros: Staff was very pleased and professional
Excellent
10.0
Pros: Have stayed here multiple times, one can be sure of the place while booking. comfortable rooms, convenient location, staff is friendly
Poor
1.0
Details
Reviews
Overall 8.8 Excellent
Based on 11,068 reviews
Wellness
9.6
Location
9.3
Service
8.8
Food
8.4
Breakfast
7.8
WiFi
7.6
Room
6.6
Comfort
6.0
Value
4.6
Vibe
4.3
Pool
1.3
Location
9.6
Service
9.1
Breakfast
6.9
Room
5.5
Value
4.1
Vibe
2.4
Location
9.0
Service
8.2
Breakfast
7.4
Room
5.5
Value
3.9
Vibe
3.2
Location
9.4
Service
8.8
Room
5.9
Amenities
5.7
Value
4.6
Vibe
3.3
Location
9.0
Service
8.5
Room
5.2
Value
4.8
Vibe
3.2
7.5 Good
Pros: good location
Cons: The price of the breakfast was not the one stated on the reserve. The hotel charged full price.
9.6 Excellent
Pros: Location was good, breakfast and cocktails were great. The staff was willing to help us and made us feel welcome.
Cons: The bathroom, maybe the toilet, had a little leak and the standing water was causing mildew.
9.0 Excellent
Pros: Everything was exelent . Food ,hospitality but the best of all , money can't buy , the the customers service it was amazing , made me feel at home . Thanks to all employees see you soon.
Cons:
9.6 Excellent
Pros: The room was very clean the bed was very comfortable.the price it
Cons: I recommended we where very comfortable on our stay.
10.0 Excellent
Pros: The location was perfect, we walked to Palácio de bellas artes and we walked to the Angel de la independencia and it was better than being stuck in traffic. The room on the 9th floor had a great view to Avenida Reforma and the beds were everything we needed after a day of sightseeing. Room service was on point. I highly recommend this place!
Cons:
8.3 Excellent
Pros: The location is perfect! The rooms are very comfortable!
Cons: The bathroom need an improvement.
10.0 Excellent
Pros: Room
Cons: Very good experience
8.8 Excellent
Pros: Almost everything
Cons: Lightning, coffee machine seems weird..
7.9 Good
Pros: Location
Cons: Older facility , staff didn’t clarify which breakfast place to go , so ended up paying the difference since they said should have gone to a different Bkfst place in another floor
10.0 Excellent
Pros: Staff was very pleased and professional
Cons:
10.0 Excellent
Pros: Have stayed here multiple times, one can be sure of the place while booking. comfortable rooms, convenient location, staff is friendly
Cons:
1.0 Poor
Pros:
Cons: This is the worst place to stay in mexico city the staff are very rude they dont know how to treat Guests
Experience the Fiesta Americana Reforma in Mexico City's most exclusive business district. Located on Paseo de la Reforma, the capital city's most important avenue, our luxury hotel is a vibrant destination for business and pleasure in mexico City. Enjoy spacious accommodations and suites, business services, an executive floor, a fitness center, Fiesta Kids Club, and business and event space for up to 1,100 people.Experience warm hospitality and the spirit of Mexico City at our modern downtown hotel. Enjoy a culinary adventure at our restaurants,Tarento and Caf Reforma. Enjoy a relaxing lounge environment at our Lobby Bar and Sports Bar with live music every night, delicious snacks and refreshing cocktails. With a perfect location opposite Glorieta de Colon and near Mexico City's Historic Center, Zona Rosa and Polanco, our world-class hotel is the perfect place to enjoy the history and beauty of Mexico City.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.
The NH Collection Mexico City Centro Histórico, formerly known as NH Mexico City Centro Histórico, is in a privileged location only steps from the Zócalo, Mexico City’s main historic square. The Metropolitan Cathedral, City Museum, and the Templo Mayor archaeological area are all within easy walking distance and you will find some of the city’s best restaurants, cafes, bars, and shopping right on your doorstop. NH Collection Mexico City Centro Histórico features modern stylish interiors, in contrast to its historic location. The 105 guest rooms are comfortable and contemporary and finished with a soothing and relaxing decor and the occasional splash of vibrant reds. There are also modern comforts such as satellite TV and free Wi-Fi throughout the hotel. Our breakfast will surely get you going for the day. We offer a traditional continental spread along with tasty local alternatives such as chilaquiles - corn tortillas with fried eggs, cheese, and salsa. The hotel has a restaurant serving international and Mexican cuisine. You have the option of enjoying your meal in the modern bright atmosphere of the restaurant or al fresco on our outdoor terrace. To stay fit during the stay, head to the on-site gym. There are also 6 meeting rooms that can accommodate up to 400 people.
Overall 8.7 Excellent
Based on 3,559 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Perfect
Excellent
9.6
Pros: Really helpful staff. Breakfast was very good.
Good
7.5
Pros: Everything was amazing
Excellent
9.6
Pros: Staff very helpful to find better room with less noise (work noise and noise from neighbors house (room 426). Excellent breakfast. Good location for local transport. Central for lots of visits.
Excellent
10.0
Pros: Very nice staff and very helpful. Excellent location. Very good breakfast! Very nice and big bath room.
Good
7.0
Pros: Modern room and bathroom
Excellent
10.0
Pros: Evrything was just excellent. The room was great, staff too, as weel as the location. Breakfast is real good.
Good
6.0
Excellent
10.0
Pros: The staff was excellent
Excellent
10.0
Pros: Great location just around the corner from the main square. Typical of NH hotels, comfortable rooms/beds which are well sound proofed and good bathroom. Very nice breakfast with choice of juices etc. Very good hotel in very good location.
Good
7.5
Pros: Location is super good,hotel is new
Excellent
9.6
Pros: Great location and extremly friendly and helpfull staff
Details
Reviews
Overall 8.7 Excellent
Based on 3,559 reviews
Location
9.2
Breakfast
8.6
Service
8.6
WiFi
7.7
Room
6.5
Bar
2.7
Location
9.3
Breakfast
8.8
Service
8.6
Vibe
6.9
Room
5.8
Location
9.2
Breakfast
8.8
Service
8.3
Room
5.4
Location
9.4
Service
8.8
Breakfast
8.7
Comfort
6.5
Room
6.2
Value
5.2
Location
9.3
10.0 Excellent
Pros: Perfect
Cons: Perfect
9.6 Excellent
Pros: Really helpful staff. Breakfast was very good.
Cons:
7.5 Good
Pros: Everything was amazing
Cons: Some construction noise, but they took care
9.6 Excellent
Pros: Staff very helpful to find better room with less noise (work noise and noise from neighbors house (room 426). Excellent breakfast. Good location for local transport. Central for lots of visits.
Cons: One should not rent out rooms where one knows about high noise level (but was corrected). Rooms rather small with limited storage facilities
10.0 Excellent
Pros: Very nice staff and very helpful. Excellent location. Very good breakfast! Very nice and big bath room.
Cons:
7.0 Good
Pros: Modern room and bathroom
Cons: Housekeeping was a bit lax. Had to ask several times for the room to be cleaned even though I left the please clean sign on the door.
10.0 Excellent
Pros: Evrything was just excellent. The room was great, staff too, as weel as the location. Breakfast is real good.
Cons: No complaints at all
6.0 Good
Pros:
Cons: Large room with vast empty space poorly distributed.
Very poor lighting in room
10.0 Excellent
Pros: The staff was excellent
Cons: No
10.0 Excellent
Pros: Great location just around the corner from the main square. Typical of NH hotels, comfortable rooms/beds which are well sound proofed and good bathroom. Very nice breakfast with choice of juices etc. Very good hotel in very good location.
Cons: Nothing
7.5 Good
Pros: Location is super good,hotel is new
Cons: Shower water is not strong and hot enough,and there is still construction work in the hotel.the price of the room is expensive.
9.6 Excellent
Pros: Great location and extremly friendly and helpfull staff
Cons: The rooms are a bit small
The NH Collection Mexico City Centro Histórico, formerly known as NH Mexico City Centro Histórico, is in a privileged location only steps from the Zócalo, Mexico City’s main historic square. The Metropolitan Cathedral, City Museum, and the Templo Mayor archaeological area are all within easy walking distance and you will find some of the city’s best restaurants, cafes, bars, and shopping right on your doorstop. NH Collection Mexico City Centro Histórico features modern stylish interiors, in contrast to its historic location. The 105 guest rooms are comfortable and contemporary and finished with a soothing and relaxing decor and the occasional splash of vibrant reds. There are also modern comforts such as satellite TV and free Wi-Fi throughout the hotel. Our breakfast will surely get you going for the day. We offer a traditional continental spread along with tasty local alternatives such as chilaquiles - corn tortillas with fried eggs, cheese, and salsa. The hotel has a restaurant serving international and Mexican cuisine. You have the option of enjoying your meal in the modern bright atmosphere of the restaurant or al fresco on our outdoor terrace. To stay fit during the stay, head to the on-site gym. There are also 6 meeting rooms that can accommodate up to 400 people.
Eurostars Zona Rosa has 60 big executive suites fully equipped, offering all the confort that business travelers are looking for. It is situated in Londres street, aside La Rosa commercial square and only few meters from Reforma Av; in the Rosa area. It is only 20 minutes from Mexico city centre.
Overall 8.8 Excellent
Based on 1,197 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: rooms very big and comfortable breakfast is very completed
Good
7.1
Pros: Location and breakfast were great! Lost of variation to eat.
Excellent
9.6
Pros: Great location, rooms are big, very good a/c, lots of options to eat around the hotel
Okay
4.2
Pros: Location
Excellent
9.6
Pros: Very friendly staff, nice location.
Excellent
9.6
Excellent
9.6
Excellent
8.8
Pros: Cleanness, team, location, space, very comfortable, the place I always stay in Mexico City
Excellent
10.0
Pros: After did some fews 5 stars hotels in Mexico City and spend a lot of money we decide to go in this hotel for spend less and change of area .this hotel is perfect .you feel really welcome .chxk in very easy .room very big and clean .amazing location restaurants/bars/small supermarket/shopping area . Bathrooms are like news and clean same for the rooms.and very cheap compare another hotel . Don’t hesitate it’s perfect hotel .
Details
Reviews
Overall 8.8 Excellent
Based on 1,197 reviews
Location
9.3
Service
8.6
Room
8.3
Comfort
7.7
Vibe
7.4
Breakfast
7.0
WiFi
3.4
Wellness
0.7
Location
9.3
Service
8.8
Room
8.1
Comfort
7.5
Breakfast
7.4
Location
9.5
Service
8.4
Room
8.1
Comfort
8.1
Breakfast
6.9
Location
9.5
Service
8.3
Comfort
7.9
Room
7.4
Service
8.0
Room
7.9
9.6 Excellent
Pros: rooms very big and comfortable breakfast is very completed
Cons: the área is not so good to walk at night
7.1 Good
Pros: Location and breakfast were great! Lost of variation to eat.
Cons: The hotel is old fashion and the staff weren't really helpful. The receptionist was kind of really new or she didn't want to work. I had to apologize for asking her for a map and some kind of orientation. In addition to that, they gave out-dated information, we lost nearly 2h looking for what they told us. The common places at the reception aren't nice to hang out or seat. It is definitely not worth it the money they charge.
9.6 Excellent
Pros: Great location, rooms are big, very good a/c, lots of options to eat around the hotel
Cons:
4.2 Okay
Pros: Location
Cons: Not clean the baths
9.6 Excellent
Pros: Very friendly staff, nice location.
Cons:
9.6 Excellent
Pros:
Cons: Wi-Fi doesn’t work most of the time
9.6 Excellent
Pros:
Cons: everything was good
8.8 Excellent
Pros: Cleanness, team, location, space, very comfortable, the place I always stay in Mexico City
Cons: Wifi is HORRIBLE!!!!!!!!
10.0 Excellent
Pros: After did some fews 5 stars hotels in Mexico City and spend a lot of money we decide to go in this hotel for spend less and change of area .this hotel is perfect .you feel really welcome .chxk in very easy .room very big and clean .amazing location restaurants/bars/small supermarket/shopping area . Bathrooms are like news and clean same for the rooms.and very cheap compare another hotel . Don’t hesitate it’s perfect hotel .
Cons: WiFi not perfect but still can work with it and ok for YouTube .just sometime is off but come back quickly .
Eurostars Zona Rosa has 60 big executive suites fully equipped, offering all the confort that business travelers are looking for. It is situated in Londres street, aside La Rosa commercial square and only few meters from Reforma Av; in the Rosa area. It is only 20 minutes from Mexico city centre.
With a stay at Geneve Ciudad de México, you'll be centrally located in Mexico City, within a 10-minute walk of The Angel of Independence Monument and U.S. Embassy. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.
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Overall 8.7 Excellent
Based on 3,984 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Great location in the Zona Rosa area.
Excellent
10.0
Pros: Good pricing great location polite service vintage character
Excellent
9.6
Pros: The location of the hotel is just perfect. Right in the middle of the happening part of CDMX with lots of great bars and restaurants. Also, easy access to all parts of the city. The hotel lobby is beautifully decorated dating back to 1907. The beds were comfortable and the toilets were well equipped.
Excellent
8.8
Pros: Hotel is located in Zona Rosa and have tons of restaurants, police presence, clubs etc around. Rooms are not as new as pictures look but they are spacious , clean and staff is very pleasant and helpful. I went on a solo girl trip and stayed at this hotel twice. I know very little Spanish and they were helped me a lot. Will come back again!
Excellent
10.0
Pros: A sense of pride and overall competence of an establish from decades past. A wonderful experience and stay while in Mexico City.
Excellent
8.3
Pros: The dining area for breakfast is gorgeous and the location is central and feels safe. The room was quiet and comfortable and we enjoyed the historic ambiance of the hotel. The checkout time was especially convenient for us.
Okay
5.4
Pros: Locality
Excellent
10.0
Pros: Learning about the history of this hotel was more informative than the tour I took at Teutihuacan. The breakfast in the Veranda was excellent (authentic), and winding down in the Telephone Bar was perfect.
Excellent
10.0
Pros: Great location the metro is just around the block as well as a strip full of bars. Safe area would definitely recommend this to anyone traveling to the city and not wanting to take a taxi or the metro at night to go have some drinks. Food,metro,bars all within a block plus only about 3 or 4 blocks from the angel de independencia.
Excellent
8.8
Pros: The hotel has 112yrs history, very nice. Enjoy the stay in Mexico City.
Excellent
9.2
Pros: It's a beautiful hotel in a central location. The decor is amazing and breakfast was always fantastic. The staff was always attentive whether we needed a taxi or something. Late check-out was also a huge bonus.
Mediocre
3.3
Pros: Only location is good
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Details
Reviews
Overall 8.7 Excellent
Based on 3,984 reviews
Location
9.4
Service
8.5
Vibe
7.0
Breakfast
6.6
WiFi
5.9
Room
5.3
Cleanliness
5.0
Location
9.4
Service
8.6
Vibe
6.4
Cleanliness
4.9
Room
4.8
Location
9.6
Service
8.9
Amenities
7.9
Vibe
6.7
Cleanliness
5.8
Room
5.4
Location
9.6
Service
8.3
Vibe
6.1
Room
4.6
Service
8.5
Vibe
5.9
Room
4.2
10.0 Excellent
Pros: Great location in the Zona Rosa area.
Cons:
10.0 Excellent
Pros: Good pricing great location polite service vintage character
Cons: Room had no view hallways a bit dark only one restaurant
9.6 Excellent
Pros: The location of the hotel is just perfect. Right in the middle of the happening part of CDMX with lots of great bars and restaurants. Also, easy access to all parts of the city. The hotel lobby is beautifully decorated dating back to 1907. The beds were comfortable and the toilets were well equipped.
Cons: The hotel is pretty historic so the corridors and rooms have a slight musty smell. But it is very slight so it won't effect your stay at all.
8.8 Excellent
Pros: Hotel is located in Zona Rosa and have tons of restaurants, police presence, clubs etc around. Rooms are not as new as pictures look but they are spacious , clean and staff is very pleasant and helpful. I went on a solo girl trip and stayed at this hotel twice. I know very little Spanish and they were helped me a lot. Will come back again!
Cons: Internet on most days was ok but towards last 2 days of my travel it went down in my room and they could not figure out why :-/ after discussing with them, I could use business center for free which otherwise has a charge.
10.0 Excellent
Pros: A sense of pride and overall competence of an establish from decades past. A wonderful experience and stay while in Mexico City.
Cons: The location was a bit touristy, but once inside the doors (and it being so close to some very hip neighborhoods + 5 star hotels) it was a step into past that I didn't want to leave.
8.3 Excellent
Pros: The dining area for breakfast is gorgeous and the location is central and feels safe. The room was quiet and comfortable and we enjoyed the historic ambiance of the hotel. The checkout time was especially convenient for us.
Cons: The only downside was that the bathroom was a bit rustic and small.
5.4 Okay
Pros: Locality
Cons: The hotel
10.0 Excellent
Pros: Learning about the history of this hotel was more informative than the tour I took at Teutihuacan. The breakfast in the Veranda was excellent (authentic), and winding down in the Telephone Bar was perfect.
Cons: I had to ask the housekeeping repeatedly to replenish the coffee water and keep my windows locked, but they had a good attitude and kept the room clean and fresh.
10.0 Excellent
Pros: Great location the metro is just around the block as well as a strip full of bars. Safe area would definitely recommend this to anyone traveling to the city and not wanting to take a taxi or the metro at night to go have some drinks. Food,metro,bars all within a block plus only about 3 or 4 blocks from the angel de independencia.
Cons: Wifi cuts on and off not a big deal most of the trip is not in the room.
8.8 Excellent
Pros: The hotel has 112yrs history, very nice. Enjoy the stay in Mexico City.
Cons:
9.2 Excellent
Pros: It's a beautiful hotel in a central location. The decor is amazing and breakfast was always fantastic. The staff was always attentive whether we needed a taxi or something. Late check-out was also a huge bonus.
Cons: I'd appreciate if the staff didn't come to the room daily at 8am (despite the do not disturb sign) when we politely told then we wanted to sleep and demand to see the minibar and if anything was consumed. They already had a deposit for it anyway.
3.3 Mediocre
Pros: Only location is good
Cons: Service is horrible for each department
With a stay at Geneve Ciudad de México, you'll be centrally located in Mexico City, within a 10-minute walk of The Angel of Independence Monument and U.S. Embassy. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.
The recently refurbished NH Collection Mexico City Reforma is situated on Mexico City’s two principal avenues – Paseo de la Reforma and Avenida de los Insurgentes. Offering stunning views of this city, this modern hotel provides guests easy access to the World Trade and Banamex Centers, only 20 minutes away. The city’s iconic sites are also close by, including the Metropolitan Cathedral, the Angel of Independence and the Monument to the Revolution. NH Collection Mexico City Reforma has 302 minimalist, elegant rooms with NH Sleep Better concept beds. Enjoy your stay with a pillow menu and Nespresso machines while feeling at home with rain-effect showers, professional hairdryers and NH Collection toiletries. Upper floor rooms have spectacular views of the city and connecting rooms are available. For breakfast, you will be delighted with a wide variety of hot and cold dishes, many made-to-order options and also a gluten-free menu. The lunch and dinner restaurant offers a delectable international and Mexican menu. For some morning coffee or an after-dinner cocktail head to the bar. To unwind, take a dip in the outdoor pool and enjoy the sun on the terrace. There are 10 meeting rooms available for functions.
Overall 8.6 Excellent
Based on 6,476 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Breakfast was amazing for the price! Next to the gay district and very convenient for clubbing.
Mediocre
3.8
Pros: The breakfast was good except for the coffee that was terrible. The bed was comfortable.
Good
7.7
Pros: Nice comfortable room.
Excellent
9.2
Pros: Customer service from booking to the day we left. I made a car reservation due to arriving in MEX really late, they Carl arrived on time and was very professional, the price was kind expensive $45USD, but I didn't mind for peace of mind. The normal rate form MEX to NH Hotel is approx. 250 pesos/ USD $13. The hotel is centrally located in Zona Rosa, beautiful, clean, customer service is the best, they have a pool on the 3rd floor, the breakfast is full course and worth every the price. Everything hot and freshly made daily. Room service was fast and tasty every time we ordered. They will bring ice if you need during your stay. I cant say enough on how helpful everyone here was at NH Hotel, we were was never concerned about my safety during our stay. They are located within in walking distance to a lot of attractions, food, shopping market 1 block up the street. Hop On bus very close for pick up, along with bars, clubs. Yes I highly recommend NH Hotel if you are in the Mexico, we will definitely stay here again!! Thank You for everything! Readers if you have more questions please ask me, I will also post pics and all reviews from my MEX trip on Yelp.com/ my user name (Danielle P)
Good
6.7
Pros: the breakfast
Excellent
10.0
Pros: The people and the special welcome and congratularions left at our room. I felt special and not onlybone more guest!
Good
7.1
Pros: Breakfast and view from the room
Good
7.9
Pros: Very nice room, good bed and excellent breakfast. Nice pool area.
Excellent
8.8
Pros: The 826 design was amazing.
Excellent
10.0
Pros: Room and breakfast was excellent
Excellent
9.7
Pros: The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Okay
4.6
Pros: Nothing
Details
Reviews
Overall 8.6 Excellent
Based on 6,476 reviews
Location
9.1
Breakfast
8.9
Service
8.1
WiFi
7.8
Amenities
6.9
Room
6.7
Cleanliness
5.5
Breakfast
9.3
Location
8.7
Service
8.0
Room
5.8
Cleanliness
5.2
Comfort
4.7
Breakfast
9.3
Location
8.9
Service
8.3
Room
6.3
Location
9.1
Breakfast
8.7
Service
7.3
Room
6.7
Value
5.5
Comfort
5.4
Location
9.2
Breakfast
9.1
Service
8.0
Vibe
7.3
Room
6.4
10.0 Excellent
Pros: Breakfast was amazing for the price! Next to the gay district and very convenient for clubbing.
Cons: Nightclub across the street was loud at night. For us not a huge deal since we went out at night, but others (esp families) should be aware.
3.8 Mediocre
Pros: The breakfast was good except for the coffee that was terrible. The bed was comfortable.
Cons: I payed for a premium bedroom with bathrobe and slippers, i didn't get any of those. When i called the front desk, they said they would check and bring me one robe. Apparently they are still checking because they didn't bring it or called to apologize. The breakfast coffee was horrible. The bathroom was clogged most of the time. The walls were paper thin and could here everything in the corridors. The gym was ok, but in the afternoon no water or apples like in the morning. Had to call twice to get water in the gym.
7.7 Good
Pros: Nice comfortable room.
Cons: We were moved rooms due to an air conditioning malfunction and I left a jacket in the old room. The next day I asked the front desk for the item but no one seemed to care. Two days after many follow-up calls they informed me that they had found nothing. I was not fond of the dishonesty of the workers or the service from the front desk.
9.2 Excellent
Pros: Customer service from booking to the day we left. I made a car reservation due to arriving in MEX really late, they Carl arrived on time and was very professional, the price was kind expensive $45USD, but I didn't mind for peace of mind. The normal rate form MEX to NH Hotel is approx. 250 pesos/ USD $13. The hotel is centrally located in Zona Rosa, beautiful, clean, customer service is the best, they have a pool on the 3rd floor, the breakfast is full course and worth every the price. Everything hot and freshly made daily. Room service was fast and tasty every time we ordered. They will bring ice if you need during your stay. I cant say enough on how helpful everyone here was at NH Hotel, we were was never concerned about my safety during our stay. They are located within in walking distance to a lot of attractions, food, shopping market 1 block up the street. Hop On bus very close for pick up, along with bars, clubs. Yes I highly recommend NH Hotel if you are in the Mexico, we will definitely stay here again!! Thank You for everything! Readers if you have more questions please ask me, I will also post pics and all reviews from my MEX trip on Yelp.com/ my user name (Danielle P)
Cons:
6.7 Good
Pros: the breakfast
Cons: the first room we were in it was highly damaged they need to move us to a new room. it was not fantastic. the aircon never work properly
10.0 Excellent
Pros: The people and the special welcome and congratularions left at our room. I felt special and not onlybone more guest!
Cons: Maybe the size of bedroom in general. The parking service. I had to pay for it. In the web it is said that it is included.
7.1 Good
Pros: Breakfast and view from the room
Cons: Extremely noisy location, music going on from all the bars until 5 am from all day. We were on the 17th floor and the music was loud and window glass vibrating. It’s NOT a 5 stars hotel, they can improve cleaning,bathroom looked dirty and 5 stars hotels offer slippers and bathrobes and 2 complimentary bottles of water not only one like you have offered. Water is pretty cheap in Mexico.
7.9 Good
Pros: Very nice room, good bed and excellent breakfast. Nice pool area.
Cons: The noise from the bars outside. Perhaps I had the wrong room but with my window open I was dancing in my bed and with the window closed the room was still vibrating with the noise.
8.8 Excellent
Pros: The 826 design was amazing.
Cons: Despite the TV beeing a smart device , it was locked to be connected to the internet, making impossible to stream content from my computer to it. To makke it more complicated the HDMI inputs were hidden , and the ones visible did not work. I asked front desk to unlock them and was told that could not do it.
10.0 Excellent
Pros: Room and breakfast was excellent
Cons:
9.7 Excellent
Pros: The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Cons: The check-in process was shaky and we weren't allowed to check in until after 30 minutes after check in time because there wasn't a room available.
4.6 Okay
Pros: Nothing
Cons: Everything. Ac didn't work and food was bad
The recently refurbished NH Collection Mexico City Reforma is situated on Mexico City’s two principal avenues – Paseo de la Reforma and Avenida de los Insurgentes. Offering stunning views of this city, this modern hotel provides guests easy access to the World Trade and Banamex Centers, only 20 minutes away. The city’s iconic sites are also close by, including the Metropolitan Cathedral, the Angel of Independence and the Monument to the Revolution. NH Collection Mexico City Reforma has 302 minimalist, elegant rooms with NH Sleep Better concept beds. Enjoy your stay with a pillow menu and Nespresso machines while feeling at home with rain-effect showers, professional hairdryers and NH Collection toiletries. Upper floor rooms have spectacular views of the city and connecting rooms are available. For breakfast, you will be delighted with a wide variety of hot and cold dishes, many made-to-order options and also a gluten-free menu. The lunch and dinner restaurant offers a delectable international and Mexican menu. For some morning coffee or an after-dinner cocktail head to the bar. To unwind, take a dip in the outdoor pool and enjoy the sun on the terrace. There are 10 meeting rooms available for functions.
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