off of reforma but still very vibrant area with easy walk to US Embassy and Reforma
4 stars
NH Collection Mexico City Reforma
Liverpool No 155, Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 228 9928Photos of NH Collection Mexico City Reforma
Overview
Located in Mexico City, NH Collection Mexico City Reforma is within walking distance of the El Angel de la Independencia and features a rooftop terrace and an outdoor pool. It provides guests with a convenient base with Sevilla Metro Station under a 10-minute stroll away.
This cosy hotel offers family facilities, such as a kids pool, babysitting/child services and a kids club. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
Rooms feature a private bathroom complete with a shower, a hair dryer and a bathtub. They offer movies-on-demand, tea and coffee making facilities and a mini bar.
NH Collection Mexico City Reforma's on-site bar offers an extensive drinks menu, while the in-house restaurant serves international dishes. For guests preferring to dine out, the local neighbourhood provides several bars and restaurants serving a selection of different cuisines.
The hotel is ideally located for discovering the city, with Salon de la Plastica Mexicana just a short walk away. It is also within walking distance of the Museo del Objeto del Objeto and The St. Regis Mexico City.
Latest deals for NH Collection Mexico City Reforma
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at NH Collection Mexico City Reforma
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Dining
- Minibar
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
- Shuttle service (additional charge)
General
- Family rooms
- Seating area
- Soundproof rooms
- City view
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle hire
- Beauty salon
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Cleaning products
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Workspace
- Desk
Fitness
- Fitness centre
Reviews of NH Collection Mexico City Reforma
7.7
Good
3293 verified ratings
Wonderful
1370
Very good
640
Good
527
Okay
259
Fair
203
Mediocre
118
Poor
176
Summary of reviews
Guests say
Guests overall enjoyed the hotel's central location, highlighting its accessibility to nearby attractions and nightlife. However, many expressed dissatisfaction with the service, citing poor communication and inadequate maintenance. The cleanliness of the rooms was also a pertinent issue, with multiple mentions of maintenance problems and inadequate upkeep.AI-generated from customer reviews
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Score by provider
7.7 out of 10
979 reviews
7.9 out of 10
28 reviews
7.6 out of 10
16 reviews
8.6 out of 10
10 reviews
All reviews
Pros (+) Friendly, efficient and welcoming. Got an upgrade on the higher floors.
Pros (+) The attention to our special event!
Cons (-) Great hotel!
Pros (+) Updated, chic decor. Comfy bed. Good location. Staff is friendly.
Cons (-) General upkeep and maintenance. Room walls and door are thin - had to switch rooms because there was a kid running and crying outside in the early AM. Second room, the toilet bowl was leaking. Third room, which was an upgrade, the balcony door didn't lock and could easily be accessed by the adjoining room that shared the balcony if they wanted to risk maneuvering over the balcony separator.
Pros (+) Nice comfortable room.
Cons (-) We were moved rooms due to an air conditioning malfunction and I left a jacket in the old room. The next day I asked the front desk for the item but no one seemed to care. Two days after many follow-up calls they informed me that they had found nothing. I was not fond of the dishonesty of the workers or the service from the front desk.
Pros (+) Room and breakfast was excellent
Pros (+) The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Cons (-) The check-in process was shaky and we weren't allowed to check in until after 30 minutes after check in time because there wasn't a room available.
Pros (+) Room was nice killer shower and a high tech tv!!
Cons (-) I didnt like the private cab service out side . He over charged me by more than double . And then to justify the charge he took a longer route . So pretty annoying . On my way home I paid a third of the price and it took a quarter of the time .
Pros (+) I loved the location of the hotel. It was always very clean. The view from my room was fantastic!!
Cons (-) I didn't like that a room key was needed to be put in a slot to power your room. So if you were gone most of the day the AC was off.
Pros (+) The new rooms really make a difference to the old ones. Very comfortable and finally a bathroom with shower that gives you enough space. Breakfast as usual is very good and offers a daily changing variety. The Hotel is currently under refurbishment. Floors 3-7 and the lobby are being renewed.
Cons (-) Closet
Location
Liverpool No 155, Mexico City, Mexico City Federal District
What's nearby
- El Ángel de la Independencia0.4 km
- Museo de Arte Moderno1.5 km
- Museo Tamayo de Arte Contemporáneo1.5 km
- Chapultepec Castle1.8 km
- Museo Nacional de Antropología2.2 km
- Museo Memoria y Tolerancia2.4 km
- Alameda Central2.5 km
- Paseo de la Reforma2.8 km
- Palace of Fine Arts2.8 km
- Museo Biblioteca Palacio Postal2.9 km
- Plaza de la Constitucion3.5 km
- Catedral Metropolitana de la Ciudad de México3.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at NH Collection Mexico City Reforma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at NH Collection Mexico City Reforma
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Mexico City Benito Juarez |
Distance to airport | 9.8 km |