The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
El olor del cuarto a humedad
Excellent staff and service
The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
Overall the facility is a good quality and located well.
The room did not over look Reforma. The room faced the rear of the hotel...
Very friendly and helpful staff. Excellent restaurant buffet options. Great location. Really nice outdoor patio seating. 24 hour gym.
Room door to hallway had a noticeable gap under it. I could hear people in the hallway rather clearly, so I imagine they could also hear me. I was gone most of the day, and in the room alone on business so it didn't bother much. I imagine I would have felt very differently given other circumstances. Also, I'm not sure AC temp was just for show. The first night at 76*F felt almost the same as second night at 65*F
Experience Mexico City’s rare culture from its dynamic heart. Minutes from the capital’s historic center and financial districts, our modern hotel sits at the crossroads of the famed Paseo de la Reforma—just a short stroll from premier sites, museums, destination restaurants, and top shopping. Maximize your stay with top amenities ranging from the Sheraton Club Lounge and four dining venues to a rooftop pool, two tennis courts, and Sheraton Fitness. The Beauty Salon keeps you looking your best, while 29 versatile meeting venues provide an engaging backdrop for up to 1,500 guests. Decompress daily in our 756 guest rooms, including 69 suites and 5 penthouses. Fully wired, with a work desk and data port, each keeps you effortlessly connected at the same time a Sheraton Signature Sleep Experience and Shine for Sheraton™ bath amenities promise refined relaxation.
Based on 5,495 reviews
Value for money
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