Mexico City hotels near Monumento a Cuauhtémoc

Pros: De decoration of the hotel and the location are nice. The staff was very friendly.

Cons: The AC system is poor to say the least. Rooms facing the side where the sun comes up are extremely watm and the AC stand-alone machine, which is not adequate for this standard of hotel does not sufficiently gool down the room. I had to change rooms 3 times during a 1-week stand, first due to the temperature in the room and then as the centraæ light system of the room kept of sutting down. The breakfast could also be better - the cook was unable to make a proper omellete or freid eggs sunny side up - they were always cooked all the way! Breads offered were only sweet breads full of sugar - not the standard expected. On top, one of the servers was completely untrained.

Pros: The staff is extremely nice and friendly. The food buffet is EXCELLENT, and there is a cool view from the breakfast room.

Cons: The Wifi is slow and unstable. I cannot think of any other complaint.

Pros: -They did a good job with the decoration

Cons: -If you will wait for your Uber or cab, there’s no seats at the entrance, you gotta wait standing there... -there’s no lift to avoid the stairs that lead to the concierge and the rooms...so if you are disabled or have heavy luggages it is a problem -It happened that one of the cleaning staff threw away a very expensive product of mine, I still didn’t get the full refund for it and I needed to buy it again to proof the price I told the manager....just very poor and long solutions...and such thing can not happen in a hotel that call itself a luxury one -The staff won’t always help with luggages, I will be arriving to the hotel quite tired from all my meetings and sometimes there’s nobody that will offer to get my heavy work luggage...they have stairs down the concierge which is the only way to get to the rooms, some staff will see my struggle going down the stairs but won’t offer themselves to help... -Poor restaurant room service, be aware that you may get only 1/2 of things you ordered, even after I told them that was missing few ingredients from my order, they couldn’t bring the right things -the services provided in this hotel don’t get even close to a 3 star hotel -The breakfast needs LOTS of improvement...it has very few options of everything, the pastry was old. the butter all melted and with weird taste, there’s nothing to display what is what, and many other things I just won’t bother writing here -They wanted to charge me the “Welcome Drink”...this was supposed to be free. -Staff can be helpful, but they are indeed very slow... -This hotel needs urgently a good expert in hotel hosting to get things on track, everything is so disorganized and needing love and attention to get going...it doesn’t work to just get a interior designer and add nice pictures to the wall guys...,please... -This hotel is just light years away of being something close to a luxury hotel....real “luxury” hotel chains focus on

Pros: From our arrival until the moment we left, the staff was very attentive and delivered incredible service. Front Desk and Concierge checked on us everyday and made sure we were having a pleasant stay and making the most out of our trip. The room was bigger than expected, with comfortable beds and a nice view. The breakfast selection was really good as well, with fresh food prepared to order to complement the buffet. Overall an amazing experience.

Pros: From check-in to check-out, the staff at Stara Hamburgo were more than accommodating. Each member on staff were attentive to my needs and greeted me upon every entry and departure. The environment of the hotel was so conducive to my needs to get some work done prior to a long weekend of work events in and around the city. I loved that the hotel had many different rooms to relax in and work in, but more than anything, my room was so spacious and relaxing.

Cons: There were a few tiny technological aspects of the room that I found a little tricky to figure out, but nothing that made the stay less than fantastic.

Pros: The quality of service is superb and the location is perfect. Close enough to attractions, shopping, dining, but just hidden enough to be peaceful in the middle of the city.

Pros: Wonderful amenities, stunning rooms. Great staff.

Cons: Nada

Pros: Fully renovated, good location, great staff

Cons: The air conditioning in the room is shockingly noisy; the elevators were out of service every other day; breakfast could be a bit better

Pros: Everything

Cons: Great hotel, and great staff. I've stayed here a.few.times now and will continue to do so whenever I'm in Mexico City.

Pros: Doormen are very friendly and helpful. Really nice breakfast. Spacious suite.

Cons: Tremendous noise at night coming from above upper floor which I suggest is technical (as we were staying at the last floor) made almost impossible to go asleep. Staff in the restaurant doesn’t not warn about something at additional price. Neither elevator no room keys work properly. The district is very far from points of interest and the restaurants’ area at Palenco.

Pros: Staff was very helpful, professional and welcoming. Always went the extra mile. Room comfortable, lovely views. Centrally located Only stayed one night on way to airport. Will go back the

Cons: Actually nothing. There was nothing negative.for me

Cons: The pool was very small, the massage is in pool and very very bad she don't know anything about massage she talked during massage with her friend, they want to charged me for breakfast that I reserved with my reservation, they took city tax that non of hotel want it in Mexico City, I sent them email that I did mistake with my date but nobody answered me and they charged me. After I checked out and find 5star hotel near that I got the rate of them is the same with lots of different, nobody charge me for city tax and the staffs were perfect the facility and lobby are perfect too

Cons: I’ve been to this hotel when it was still called embassy suite, not much has been updated since. Time to refresh.

Pros: Doorman went out of his way to assist with my needs. Outstanding service, and excellent rooms too.

Pros: It was in a great location, the staff were extremely friendly and the rooms were comfortable. I was at the Hotel for 5 days of meetings and the service was consistently good.

Cons: The pool and gym were a little claustrophobic

Pros: Location

Cons: Food restaurant expensive , the view was opaque.

Pros: Excellent location, great rooms, very clean, amazing staff/customer service

Cons: n/a

Pros: location

Cons: Guests having to register after 11pm

Pros: Concierge Viktor made the entire experience for us. He treated us like we were the only guests.

Cons: Nothing negative.

Pros: Spacious rooms, good service from friendly staff, there’s a Starbucks located in the building which is a nice benefit

Cons: The pool is indoors in the basement and is really only for swimmers and kids/families. Shower faucet/plumbing was cheap

Pros: We had a large room with a wonderful city view at the 14th floor. Delightul location at Paseo de la Reforma, close to mall, restaurants and a Turibus stop.

Cons: They should have frigobar in the rooms

Pros: The staff is a very professional personnel.

Pros: It was excellent.The bathroom

Cons: the bathroom is smooth.

Pros: Good value for the central location

Cons: Breakfast was poor with limited selection of options, e.g. 2 types of yogurt, both low fat, high sugar, same basic alternatives every day, Noise - There is a large construction project getting underway next door, in one week we had two 24 hour concrete pours with all the associated noise from that through the night.

Pros: The bed is wonderfull, the sight of the window is very imposant, the place is perfect around.

Cons: the aircondition is quite loud, but it needed only for heating but also without heating it was ok.

Pros: Access to tourist area and a shopping mal at corner.

Cons: assortment of breakfast options. too mexican

Pros: nice hotel, really close with the Reforma 222,where you can buy many good foods,the room was clean & comfort, the hotel was clean, the staff were nice. it is good choice if you wanna stay in Reforma area.

Cons: Washing machine is not available in spite of being on the web page of hotel.

Pros: The breakfast was insufficient. Bread of poor quality. The fruit was not fresh.

Cons: The staff in the hotel's entrance was rude and very unhelpful. Very good support in the business center.

Pros: Location very convenient and breakfast excellent

Pros: Good location but the bed was too small for two people to sleep comfortably.

Cons: The bed was way too small.

Pros: The hotel is amazing. Located centrally and only a few miles from the historical center. The Zona Rosa is walking distance and is fun. Saul on the reception desk is AMAZING and will give you the low down on what to do in Mexixo City. Saul made my stay! He is fantastic. There are so many excursions you can go on bookable at reception. I recommend the Pyramids and Taxco. The hotel bar and restraunt is ok but there are better places in the area to eat and less expensive.

Pros: Good location.

Cons: We had someone enter our room at 5am. They must have been given a wrong key card.

Pros: Everything really location, food, staff, cleanliness and comfort

Cons: If I had to pick one thing it would Be checking in/out a little slow but wouldn’t put me off

Pros: The location was good.

Cons: The hallways are too small, the rooms are really small and tight, there was a cockroach in my room, the internet did not work one of the days we were there.

Pros: Breakfast was good.

Cons: Room Size was too small

Pros: Localization

Cons: Old carpet and facility

Pros: Excellent breakfast Wonderful staff Very neat and clean

Cons: The room was very small

Pros: The staff is very friendly and helpful. I also felt very safe there.

Pros: Price was about right, rooms location and service not worth more than around 1600 pesos per night.

Cons: Breakfast was ok, but definitely overrated. The breads were often stale and the service was slow.

Pros: Love the location, the service and the food. Great experience.

Pros: The hotel was clean & we really liked the pool area.

Cons: The service was horrible & the sheets had a really weird smell.

Pros: N/A

Cons: Overall service and facilities are ok, elevator not easy to use At arrival early morning (5:00) nobody at the front desk, hotel door closed Very difficult to find the hotel at night

Pros: Delicious organic food, all freshly made. Good location close to Paseo de la Reforma. Terrace outside overlooking a very nice inner patio with lovely pool aera. Rooms with comfi beds in modern loft style. Some rooms have a private balcony overlooking the pool!!

Cons: Jammer genoeg geen fitness/spa faciliteiten.

Pros: The food was great. I think that is a highlight, and the service especially from the restaurant staff superb.

Cons: I wish you had a steam room!

Pros: Location is safe and lovely.

Cons: I would not recommend staying here if you are "different." As a gay woman, the staff was extremely inappropriate to my wife and I. we were constantly being watched and gawked at - so much so that our friends (who happen to be straight) noticed and made a joke. Also the gross commentary (we speak spanish) were so uncomfortable that it made us weary of hanging out around the property. i would never stay here again.

Pros: I booked it because it was recommended in the Monocle guide and the description was pretty accurate. Seemed to be converted small factory, so expect unfinished concrete ceilings and polished concrete floors. Rooms with terraces overlooking the pool looked much nicer than my standard room which was pretty dark. Good breakfast with real fresh orange juice and nice fruit. Cooks seemed busy all day, but there were few guests when I was there (Sun and Mon nights). Good area for restaurants.

Cons: As said, the standard room was dark, with a window looking onto a corridor, so when the blinds were open, passers by would look into the room. Go for the rooms with terraces. The staff could have been more attentive. It was not too noisy on my stay, but the free earplugs don't bode well for later in the week.....

Pros: It is well located

Cons: The hotel sells itself as a "minimalist boutique" while in reality there are motels which provide better facilities bot a cheaper tariff. I'd say Carlota is a very expensive motel

Pros: For the price we paid ($ USD $100 / night incl tax) it was fine. Staff were great, cocktails by the pool were great, coffee was surprisingly good. The location was fine. It’s a little sterile, but a 10 minute walk later and you’re right into Roma Nte and a little further to Condesa.

Cons: The room was very nice, though the concrete walls and low ceiling made it feel like a prison cell. The window shades did not shut out the hallway light. We hung a towel over the shades to fix it.

Pros: The attention was great, all the workers are very kind, they help a lot giving you a very accurate information about places and food.

Cons: everything was awesome!

Pros: Our room was a bit unconventional with interior facing window (looking out on corridor and atrium with swimming pool (rather than street) but with nice design touches.

Cons: Bathroom sliding door handle pinches on fingers.

Pros: The staff was polite

Cons: Internet connection

Pros: The staff was really friendly and helpful. Everyone made sure our stay was comforting.

Cons: The taxi service. Supposedly they had a 24 hour taxi service but when I needed a taxi for the nighttime the both nights that I stayed there, they basically said that there was none around that time. I had to use a private taxi service which was connected to the hotel but for a way higher price. I paid $900 MX pesos just to get picked up and dropped off. That bothered me and will probably not return because of that. Good hotel but please fix that issue instead of ripping off your guests.