Laila Hotel CDMX

Reviews

Pros

"Clean hotel and friendly staff" (in 11 reviews)

"Great location to Reforma." (in 41 reviews)

"Very good location and great restaurants!." (in 5 reviews)

Cons

"Staff very rude!" (in 12 reviews)

"Reception staff not friendly, expensive breakfast, very noisy room, very bad quality of towels." (in 11 reviews)

"no complimentary breakfast, new computers do not have SD card slots;-)" (in 12 reviews)

Show reviews that mention

+

mexico city

angel

sd card

azteca

total indifference

la reforma

complimentary breakfast

great location

central heating

walking distance

lobby computers

staff not friendly

elevator was broken

hooks for clothing

noisy room

shower head

lots of restaurants

consecutive days

wife daughter

hotel and friendly staff

Excellent

Nov 2016

10.0

Great Stay in Central Location

The hotel is more designed for people attending business functions, but my wife and i were wanting a place in a central location for exploring Mexico City. The staff were extremely nice, food at the restaurant was excellent and i would recommend the place to anyone that is looking to visit Mexico city and wanting a hotel in a central spot to visit the attractions and for a place that has so many restaurants and amenities within a stone's throw away. thanks again to the staff during our stay, they really looked after us

Nothing, everything was excellent
Good

Jun 2016

7.4

I was out of the hotel most time of the day

I love the location. I felt very safe.

I did not like having only one bath towel per person. The staff forgot to put clean towels two consecutive days out my 4 day stay, no radio and tv out of order No internet in room.
Good

Jan 2015

6.2

okay

the restaurant is good , however they take too long to bring the bill. I repeated a few days the same food and it varied a little seasoning , but food is pretty good

every day at 8:30 in the morning one work was beating in my room and she would want to check the place, but she beat two times and came in without waiting to be answered. I made a reservation with my girlfriend over the Internet to a room with a home bed , and not the reservation contained in the system and they gave us a room with two beds. they promised to change rooms when there was an available and when they called to tell us we were going to change , but they put us on another floor with the same amount of beds not solving my situation

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.