Great Stay in Central Location
The hotel is more designed for people attending business functions, but my wife and i were wanting a place in a central location for exploring Mexico City. The staff were extremely nice, food at the restaurant was excellent and i would recommend the place to anyone that is looking to visit Mexico city and wanting a hotel in a central spot to visit the attractions and for a place that has so many restaurants and amenities within a stone's throw away. thanks again to the staff during our stay, they really looked after us
Nothing, everything was excellent
I was out of the hotel most time of the day
I love the location. I felt very safe.
I did not like having only one bath towel per person. The staff forgot to put clean towels two consecutive days out my 4 day stay, no radio and tv out of order No internet in room.
the restaurant is good , however they take too long to bring the bill. I repeated a few days the same food and it varied a little seasoning , but food is pretty good
every day at 8:30 in the morning one work was beating in my room and she would want to check the place, but she beat two times and came in without waiting to be answered. I made a reservation with my girlfriend over the Internet to a room with a home bed , and not the reservation contained in the system and they gave us a room with two beds. they promised to change rooms when there was an available and when they called to tell us we were going to change , but they put us on another floor with the same amount of beds not solving my situation
Located in Mexico City (Reforma), LaiLa Hotel CDMX is within a 10-minute walk of The Angel of Independence Monument and U.S. Embassy. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Based on 1,292 reviews
Value for money
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