The only PROBLEM. The parking NEEDS to be included in the cost of the room. Charging extra is really bad.
location, service, staff, price, Sonora Grill.
Great service, but an item was missing from my roo
The room was nice, the front desk service was very helpful, and the restaurant was okay.
I had an item missing from my room, and it was basically ignored.
AC don't work even after the tech adjusted it. This is my 2nd stay in a week where this has happened
You won't feel like you are in the noisy CDMX
Everything was clean and very luxurious. Blackout curtains will let you sleep in as much as you want. Loved the huge bathroom and shower. Great location for tourists close to downtown.
No fridge or ice machines (to be fair, the hotel staff will bring you ice if you call). Hard to get to by car due to street closings.
Everyone that we encountered with questions or request was friendly and helpful.
The second day after our arrival we returned to our room and our room was not clean.
Staff is slow and sometimes unresponsive.
Great hotel, great staff
I really like the attention to detail by the staff of the hotel, room service was prompt and the front desk was very helpful. Also the hotel itself is nicely upgraded.
Would stay here again!!
Accommodating staff, friendly. The hotel is very clean. They have a Nesspreso coffee shop. Great views of the city from our room. Close to Bellas Artes, el Angel and the revolution observatory tower. Overall it was great!!
It was clean. Room service was excellent.
The staff adjusting A/C controls when cleaning.
The pool and gym are very nice. The staff was friendly and helpful. The location is very central in the downtown so the surrounding neighborhood does not have much charm.
The facilities were great except the fancy elevators.
A stay at Barceló México Reforma places you in the heart of Mexico City, within a 10-minute drive of Teatro Metropólitan and U.S. Embassy. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Mexico City? This hotel has 6308 square feet (586 square meters) of space consisting of a conference center and meeting rooms.
Based on 4,184 reviews
Policies vary by room type and provider.