Best Madrid hotels near Bank of Spain
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
Overall 9.0 Excellent
Based on 3,996 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Excellent
9.6
Pros: It is so beautiful the restaurant room was truely amazing
Excellent
9.6
Pros: Everything
Excellent
10.0
Pros: Location, Location, Location!
Excellent
9.2
Excellent
10.0
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Excellent
10.0
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Excellent
9.6
Pros: Location near Prado All services at hotel Very comfortable
Excellent
9.6
Pros: locations, breakfast and lobby area
Excellent
10.0
Pros: The staff was very pleasant and helpful
Excellent
8.0
Pros: The hotel very nice room lovely luxury
Excellent
10.0
Pros: Elegant, historic hotel. Great breakfast buffet. Excellent service.
Details
Reviews
Overall 9.0 Excellent
Based on 3,996 reviews
Location
9.7
Breakfast
9.0
Vibe
8.7
Amenities
8.7
Food
8.3
Service
8.2
Wellness
8.0
WiFi
7.7
Room
7.6
Bar
7.0
Value
4.5
Location
9.8
Breakfast
9.1
Amenities
8.7
Food
8.0
Service
8.0
Room
7.5
Value
4.8
Location
9.8
Food
8.1
Service
6.9
Room
6.8
Location
9.8
Breakfast
9.1
Service
8.3
Room
6.5
Location
9.8
Service
7.9
Room
6.1
8.0 Excellent
Pros: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.
Cons: A seafood restuarant in the lobby gives out fishy odor
9.6 Excellent
Pros: It is so beautiful the restaurant room was truely amazing
Cons: It was in such a great location. Walking distance to the Prado and the old town and gardens
9.6 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Location, Location, Location!
Cons:
9.2 Excellent
Pros:
Cons: No snacks or water available for pick up or purchase.
10.0 Excellent
Pros: Location of the hotel is perfect. 2 blocks to Prado and across the street from Thyssen museum. 10 minute walk to Retiro Park.
Cons: No
10.0 Excellent
Pros: This is the third time we stay at the Westin Palace and i will definitely stay again the next time we are in Madrid. Excelent location, excelent service, great staff and great rooms in this beautiful and historic hotel.
Cons: I like everything about this hotel
9.6 Excellent
Pros: Location near Prado All services at hotel Very comfortable
Cons: Free wifi in rooms Prices for drinks nd restaurant food very high
9.6 Excellent
Pros: locations, breakfast and lobby area
Cons: Nothing
10.0 Excellent
Pros: The staff was very pleasant and helpful
Cons: The distance from my room to the elevators was too long.
8.0 Excellent
Pros: The hotel very nice room lovely luxury
Cons: The room service and the hotel concierge very rude but all other thing good
10.0 Excellent
Pros: Elegant, historic hotel. Great breakfast buffet. Excellent service.
Cons:
Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk. This area links the city’s most enriching museums, El Prado, Reina Sofía and Thyssen-Bornemisza and is very close to the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers a delicious locally sourced market cuisine and serves meals for breakfast, lunch and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of today’s travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath. The state-of-the-arts meeting rooms all together add up to 2,400 m2 and comprise the largest events facilities in Madrid.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9.0 Excellent
Based on 2,858 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location. Comfortable beds.
Good
7.9
Excellent
9.7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
10.0
Excellent
8.8
Pros: Location was perfect and staff very helpful.
Excellent
10.0
Pros: Beautiful hotel,location,staff...everything!
Excellent
9.6
Pros: Great staff and atmosphere and location.
Good
6.3
Pros: The price, location and the room space
Excellent
9.6
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Excellent
10.0
Pros: Great location. Lovely room. Roof top bar brilliant!
Excellent
9.2
Pros: The location, size of the room and cleanliness.
Details
Reviews
Overall 9.0 Excellent
Based on 2,858 reviews
Location
9.5
Service
8.9
WiFi
8.5
Room
8.0
Breakfast
6.8
Value
5.4
Location
9.6
Service
8.8
Room
7.4
Breakfast
6.9
Value
6.0
Location
9.5
Service
9.4
Room
8.5
Breakfast
7.3
Location
9.6
Service
9.0
Room
7.7
Location
9.6
Service
9.0
10.0 Excellent
Pros: Location. Comfortable beds.
Cons:
7.9 Good
Pros:
Cons: Doesn't have a pool, restaurant´s food and attention just regular
9.7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
10.0 Excellent
Pros:
Cons: Just location of parking
8.8 Excellent
Pros: Location was perfect and staff very helpful.
Cons:
10.0 Excellent
Pros: Beautiful hotel,location,staff...everything!
Cons:
9.6 Excellent
Pros: Great staff and atmosphere and location.
Cons: We would have like breakfast included for both mornings.
6.3 Good
Pros: The price, location and the room space
Cons: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big
9.6 Excellent
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Cons: Nothing negative at all
10.0 Excellent
Pros: Great location. Lovely room. Roof top bar brilliant!
Cons: Nothing!
9.2 Excellent
Pros: The location, size of the room and cleanliness.
Cons: It’s noisy outside
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,910 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Excellent
9.6
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Excellent
9.4
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Excellent
10.0
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Excellent
10.0
Pros: The hotel is very clean, the location is superb!
Excellent
9.2
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Excellent
9.6
Excellent
10.0
Pros: Location and friendly staff.
Excellent
9.2
Pros: Everything
Excellent
10.0
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Excellent
10.0
Pros: The ambiance
Excellent
9.7
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Details
Reviews
Overall 9.0 Excellent
Based on 1,910 reviews
Location
9.5
Vibe
9.1
Service
8.9
Bar
8.7
Breakfast
8.2
Food
8.2
Amenities
7.9
Room
6.5
Value
5.0
Pool
4.3
Comfort
4.1
Wellness
1.3
Location
9.4
Vibe
8.6
Service
8.6
Breakfast
8.5
Food
8.1
Amenities
7.7
Room
6.8
Comfort
4.4
Pool
4.0
Location
9.6
Vibe
8.8
Service
8.7
Amenities
7.7
Room
5.3
Comfort
3.6
Location
9.6
9.6 Excellent
Pros: Everything was lovely location ,friendly staff , strong WiFi , delicious breakfast . I highly recommend this hotel in Madrid
Cons: Nothing
9.6 Excellent
Pros: Elegant hotel , lovely & friendly staff, excellent wifi, nice location
Cons: Nothing
9.4 Excellent
Pros: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
Cons: The rooftop pool is subpar (tiny) and has woefully inadequate seating.
10.0 Excellent
Pros: Staff, facilities, location, rooftop pool, cleanliness, design, friendliness.
Cons: Nothing
10.0 Excellent
Pros: The hotel is very clean, the location is superb!
Cons:
9.2 Excellent
Pros: The location is just perfect, the roof bar is fantastic, staff are incredibly polite and helpful
Cons:
9.6 Excellent
Pros:
Cons: Everything was perfect. In the suite there is no place near the sink for parfumery
10.0 Excellent
Pros: Location and friendly staff.
Cons:
9.2 Excellent
Pros: Everything
Cons: The swimming pool opens at 11
10.0 Excellent
Pros: Extraordinary hotel, probably one of the best in Madrid right now. The decoration was perfect, the staff super attentive and the rooftop pool was very pleasant.
Cons: There is some construction in the streets surrounding the hotel, however this does not affect the hotel itself and there is no noise at night. In any case, if you are taking a car to the hotel check the roads that are cut off to avoid going in circles around Madrid city center.
10.0 Excellent
Pros: The ambiance
Cons: The room is a little small
9.7 Excellent
Pros: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
Cons: The size of the gym and the pool!!
Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 8 minutes by foot from Prado Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Petit Palace Savoy Alfonso XII in Madrid (Retiro), you'll be steps from El Retiro Park and 8 minutes by foot from Thyssen-Bornemisza National Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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Overall 8.9 Excellent
Based on 3,056 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: excelente trato del personal, úbicacion, buen desayuno
Excellent
8.8
Pros: Victor in reception and Alex in the breakfast area provide outstanding service!
Excellent
9.2
Pros: Comfort,beauty, location, friendliness of the staff. Lovely breakfast.
Excellent
10.0
Pros: Fantastic location
Excellent
9.6
Pros: The room was large and clean, with excellent beds. The location was fantastic, five minute walk to museums and wonderful park.
Excellent
8.3
Pros: Location opposite park and within walking distance to Museo del Prado
Excellent
10.0
Pros: Great place to stay, near of the main museums of Madrid, as well nice restaurants and shops nearby.
Excellent
9.6
Pros: Breakfast excellent, all services, location...everything really professional
Excellent
10.0
Pros: I love this place-perfect location,helpful and friendly staff,very quiet rooms,beautiful views...Definitelly worth!
Excellent
8.0
Pros: This paragraph per kayak must be everything we liked: nice sized room, helpful front desk people, big pretty junior suite!
Excellent
9.6
Pros: Great location, friendly helpful staff
Excellent
10.0
Pros: We stayed here for the last leg of a Spain and Italy trip. Most of the hotels we stayed in during this trip did not meet our expectations. This one however, far exceeded them. First off the location is perfect. It’s only a 15 minute walk from just about anywhere which means it is so nice and quiet where it is situated. It is literally right across the street from Retiro park which is a must see for Madrid. The beds are so comfortable which is definitely not the norm for European hotels. The rooms are a really nice size. Staff are great. We didn’t try the restaurant there but there was a million options close by. Great value overall. So impressed.
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Details
Reviews
Overall 8.9 Excellent
Based on 3,056 reviews
Location
9.6
Service
9.3
WiFi
9.2
Breakfast
9.1
Amenities
7.9
Room
7.7
Value
5.7
Location
9.7
Service
9.2
Breakfast
8.9
Room
8.2
Amenities
8.0
Value
5.7
Location
9.7
Service
9.2
Breakfast
8.9
Room
7.0
Location
9.6
Service
9.3
Breakfast
9.3
Amenities
7.7
Vibe
7.6
Room
7.1
Cleanliness
6.6
Location
9.6
Service
9.2
Room
7.2
10.0 Excellent
Pros: excelente trato del personal, úbicacion, buen desayuno
Cons:
8.8 Excellent
Pros: Victor in reception and Alex in the breakfast area provide outstanding service!
Cons:
9.2 Excellent
Pros: Comfort,beauty, location, friendliness of the staff. Lovely breakfast.
Cons: Loved it, staff a little slow to respond to providing second set of items for our room, we were two, it was prepared for one.
10.0 Excellent
Pros: Fantastic location
Cons: Rooms were quite small
9.6 Excellent
Pros: The room was large and clean, with excellent beds. The location was fantastic, five minute walk to museums and wonderful park.
Cons:
8.3 Excellent
Pros: Location opposite park and within walking distance to Museo del Prado
Cons:
10.0 Excellent
Pros: Great place to stay, near of the main museums of Madrid, as well nice restaurants and shops nearby.
Cons: Nothing really.
9.6 Excellent
Pros: Breakfast excellent, all services, location...everything really professional
Cons: -
10.0 Excellent
Pros: I love this place-perfect location,helpful and friendly staff,very quiet rooms,beautiful views...Definitelly worth!
Cons:
8.0 Excellent
Pros: This paragraph per kayak must be everything we liked: nice sized room, helpful front desk people, big pretty junior suite!
Cons: This paragraph per kayak is what we didn’t like: plumbing is very loud. When others above our room showered in the middle of the night(several) it was very loud! This was in pretty location but not in the thick of anything. No problem to walk by mostly residential and park nearby, no markets or restaurants. In our junior suite with 2 bunk beds, toilet was separated from sink and shower so it was a walk around the room past the bunk beds to get to toilet.
9.6 Excellent
Pros: Great location, friendly helpful staff
Cons: We had a twin room, but with 3 beds, there was only 1 reading light. The shower was tricky and made a mess as the water went everywhere.
10.0 Excellent
Pros: We stayed here for the last leg of a Spain and Italy trip. Most of the hotels we stayed in during this trip did not meet our expectations. This one however, far exceeded them. First off the location is perfect. It’s only a 15 minute walk from just about anywhere which means it is so nice and quiet where it is situated. It is literally right across the street from Retiro park which is a must see for Madrid. The beds are so comfortable which is definitely not the norm for European hotels. The rooms are a really nice size. Staff are great. We didn’t try the restaurant there but there was a million options close by. Great value overall. So impressed.
Cons: Honestly, there was nothing I didn’t like.
With a stay at Petit Palace Savoy Alfonso XII in Madrid (Retiro), you'll be steps from El Retiro Park and 8 minutes by foot from Thyssen-Bornemisza National Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
With a stay at Iberostar Las Letras Gran Via in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and an elevator (lift).
Overall 8.9 Excellent
Based on 2,406 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Central location so you can walk everywhere. Lovely decor, staff very friendly, rooftop bar was great!
Excellent
10.0
Pros: We were there on our honeymoon and they left us champagne and treats and a sign that said Mr. & Mrs. Smith with a cute note. Like literally made our days and the location was perfect for walking around everywhere especially because we were only there for a day! Had I known how amazing this hotel was, I wish I would've booked two nights. Will definitely be recommending Madrid and this hotel to my fellow Canadians/ travelers.
Good
7.5
Pros: Location
Excellent
10.0
Pros: Glass of fizz on arrival, room is excellent, great location. Stayed here often and always really good.
Excellent
8.3
Pros: Staff helpfulness, location, and the room apart from the small deficiencies noted below
Excellent
10.0
Pros: Welcome drink on arrival and concierge looking after our cases. Excellent breakfast in relaxed setting. Room location and size worked well for a family of four. Pool and air-con nice additions.
Excellent
10.0
Pros: Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.
Okay
5.1
Pros: Location, Design, Bar Staff, Bathrooms, Room Size
Excellent
10.0
Pros: Loved everything about Iberostar, beautiful hotel in perfect location
Good
7.5
Pros: Lovely pillows & comfy bed & fabulous towels. Lovely bathroom,Very clean.
Excellent
9.2
Pros: - Service way above my expectations: I was traveling with our kid who just had her 10th birthday, the staff made her arrival unforgettable. Team, you were awesome! - Despite looking on a main street, our room was very quiet - Location is ideal, in a 15 min walk radius you'll find enough to fill many days of exploration
Excellent
8.8
Pros: The pool is great for a quick dip when it gets very hot. The breakfast is very good and the staff are very friendly and attentive. The room was comfortable and the bathroom had two sinks!
Details
Reviews
Overall 8.9 Excellent
Based on 2,406 reviews
WiFi
9.8
Location
9.6
Cleanliness
9.4
Service
9.4
Bar
8.7
Breakfast
8.6
Room
8.3
Food
8.3
Vibe
8.2
Amenities
7.8
Wellness
7.0
Pool
5.5
Cleanliness
9.5
Service
9.3
Location
9.2
Breakfast
8.8
Bar
8.8
Food
8.8
Room
8.4
Wellness
7.6
Amenities
6.9
Pool
5.7
Location
9.9
Service
9.8
Cleanliness
9.5
Breakfast
8.8
Food
8.6
Comfort
8.5
Room
8.5
Amenities
8.3
Pool
5.3
Service
9.5
Room
7.9
Location
9.7
Service
9.5
Room
7.4
9.2 Excellent
Pros: Central location so you can walk everywhere. Lovely decor, staff very friendly, rooftop bar was great!
Cons: Pool very small but does the job for a quick dip
10.0 Excellent
Pros: We were there on our honeymoon and they left us champagne and treats and a sign that said Mr. & Mrs. Smith with a cute note. Like literally made our days and the location was perfect for walking around everywhere especially because we were only there for a day! Had I known how amazing this hotel was, I wish I would've booked two nights. Will definitely be recommending Madrid and this hotel to my fellow Canadians/ travelers.
Cons:
7.5 Good
Pros: Location
Cons: Not particularly comfortable beds / pillows. Pool area not exactly very practical or useful
10.0 Excellent
Pros: Glass of fizz on arrival, room is excellent, great location. Stayed here often and always really good.
Cons:
8.3 Excellent
Pros: Staff helpfulness, location, and the room apart from the small deficiencies noted below
Cons: Some lights in the bed room did not function. The tv was set up to be shifted around but the aerial lead was too short to permit any relocation. The dining room was set up to function. For tapas meals for dinner but was closed. The adjacent tapas facility was poor quality.
10.0 Excellent
Pros: Welcome drink on arrival and concierge looking after our cases. Excellent breakfast in relaxed setting. Room location and size worked well for a family of four. Pool and air-con nice additions.
Cons: Pool could have been a little warmer than ice cold, and the pool size (and surroundings) were not generous, and were limiting for our kids, although we understand the rooftop dimensions dictate this.
10.0 Excellent
Pros: Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.
Cons: Restaurant closed during middle of day. Rooftop lounge closed during my stay.
5.1 Okay
Pros: Location, Design, Bar Staff, Bathrooms, Room Size
Cons: Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
10.0 Excellent
Pros: Loved everything about Iberostar, beautiful hotel in perfect location
Cons:
7.5 Good
Pros: Lovely pillows & comfy bed & fabulous towels. Lovely bathroom,Very clean.
Cons: The rooms were quite dark-better lighting certainly needed: this made our stay a little uncomfortable. There was little draw space.
9.2 Excellent
Pros: - Service way above my expectations: I was traveling with our kid who just had her 10th birthday, the staff made her arrival unforgettable. Team, you were awesome! - Despite looking on a main street, our room was very quiet - Location is ideal, in a 15 min walk radius you'll find enough to fill many days of exploration
Cons: Absolutely nothing I didn't like. Only two observations for fellow travelers: - the pool opens at 11 am only (so do not plan morning swims) - our room did not have shades (or I was too dumb to find them), so you'll wake with sunlight Both observations are no judgement, just how things are (for some important to know, for others irrelevant)
8.8 Excellent
Pros: The pool is great for a quick dip when it gets very hot. The breakfast is very good and the staff are very friendly and attentive. The room was comfortable and the bathroom had two sinks!
Cons:
With a stay at Iberostar Las Letras Gran Via in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and an elevator (lift).
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.9 Excellent
Based on 1,888 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great location and well furnished
Excellent
10.0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
10.0
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Excellent
10.0
Pros: Very good location Very good to stop very clean I would stay in it next time
Excellent
9.2
Pros: Great staff who helped us with a few things including printing boarding passes.
Excellent
10.0
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Excellent
9.2
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Excellent
10.0
Pros: Perfect staffs
Excellent
10.0
Pros: Great view and beautiful suite on the 5th floor
Excellent
10.0
Pros: Everything was perfect. One of the best hotel in Madrid.
Excellent
10.0
Pros: Great location, friendly stuff, nice and clean
Okay
5.4
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Details
Reviews
Overall 8.9 Excellent
Based on 1,888 reviews
Location
9.7
Service
9.3
Room
7.3
Breakfast
7.2
WiFi
5.6
Wellness
2.4
Location
9.7
Service
9.6
Breakfast
7.1
Room
7.0
Comfort
6.2
Location
9.6
Service
9.1
Breakfast
7.4
Room
7.0
Amenities
5.1
Room
6.8
10.0 Excellent
Pros: Great location and well furnished
Cons: Nothing
10.0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
10.0 Excellent
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Cons: Having the pool at another hotel implied we had to go out of the building to get to it.
10.0 Excellent
Pros: Very good location Very good to stop very clean I would stay in it next time
Cons:
9.2 Excellent
Pros: Great staff who helped us with a few things including printing boarding passes.
Cons:
10.0 Excellent
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Cons:
9.2 Excellent
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Cons: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.
10.0 Excellent
Pros: Perfect staffs
Cons: No balcony
10.0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
10.0 Excellent
Pros: Everything was perfect. One of the best hotel in Madrid.
Cons: Nothing
10.0 Excellent
Pros: Great location, friendly stuff, nice and clean
Cons:
5.4 Okay
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Cons: Thy mention that they have pool while they don’t have
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at The Principal Madrid - Small Luxury Hotels of The World, you'll be centrally located in Madrid, steps from Gran Via Street and 5 minutes by foot from Paseo del Prado. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 1,399 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: Cleanness Staff Location
Excellent
10.0
Pros: Very nice building transformed into a very good hotel.Very god resturant with very good service.
Excellent
10.0
Pros: The hotel in itself is beautiful, great location with an amazing view.
Excellent
10.0
Pros: Everything was perfect. We had a wonderful stay at The Principal Madrid. Would definitely recommend it as the location is perfect, staff is amazing, extremely clean, and great for families
Excellent
10.0
Pros: Fantastic hotel in the perfect location. Right on the main drag and so close to many bars and restaurants. All of the attractions you’d want to see are within a 10 minute walk. The staff was so friendly and attentive, and the rooftop terrace bar is the perfect way to end the evenings. Hotel was beautiful, clean, and the rooms are gorgeous.
Excellent
9.6
Pros: great location, easy to walk to Museum, close to good tapas bars. Room had good amenities, loved the balcony looking at the Metropolis building. Excellent breakfast. Friendly helpful staff
Excellent
9.2
Pros: High quality hotel which is central to all the main attractions
Good
7.9
Pros: Location, cleanliness and friendly staff.
Excellent
10.0
Pros: Exquisite and stylish are the two words that conclude the hotel design. From the elegant entrance, tastefully furnished guest rooms, to the delightfully designed rooftop terrace, every corner of this hotel has been well thought out to create the best guest experience. The service was spotless, staff were knowledgeable and friendly. Upon arrival, we had issues finding the carpark and the concierge attended to us immediately. During our stay, I wanted to borrow the microwave to reheat some food, the staff not only helpfully agreed (this somewhat odd request!) but also brought it up in a gorgeous silver tray! Breakfast selection was excellent with both a choice of hot dish and a buffet that counted iberico ham among the selection! The serving staff made an effort to remember our coffee choice in the morning, which made us feel immensely at home. The location was perfect, right at the end of Gran Via, so it was quiet but central, with a view of the beautiful historical building of Sepblac. The key shopping areas and museums were only 10-15 walk away. The trendy restaurants of Chueca, as well as the Mercado de San Anton that was buzzing with locals in the evening, were also just a short walk from the back of the hotel. The room that we had was comfortable and compact. Given the hotel’s central location we were realistic about the average room size, but we were positively surprised by they made it all work within the space given, and how much they have modernised the interior while retaining the integrity of this historical building. There’s a cute little balcony where we could step out and bath in the early morning sun. The rooftop features two sections – one end offers a panoramic view of the city which is best viewed during sunset (we absolutely adored it!), the other end has a hidden bar featuring a leafy wall lined with chaise lounge where guests could bake in the sun at their leisure, or opt for a drink. There’s even an outdoor shower there!
Excellent
10.0
Pros: Luxury hotel with amazing views, excellent terrace and good staff. Just dial 7 and all your wishes comes true. Don't forget to enjoy breakfast in bed.
Details
Reviews
Overall 8.9 Excellent
Based on 1,399 reviews
Location
9.6
Cleanliness
9.1
Vibe
8.9
Service
8.8
Bar
8.3
Room
8.3
Amenities
8.2
Food
8.2
Breakfast
7.8
Value
5.4
Wellness
1.3
Location
9.4
Service
9.3
Amenities
8.4
Room
8.3
Breakfast
7.9
Location
9.6
Service
9.1
Amenities
8.3
Room
8.1
Location
9.6
Room
8.0
9.6 Excellent
Pros: Cleanness Staff Location
Cons: Unclear policy for children
10.0 Excellent
Pros: Very nice building transformed into a very good hotel.Very god resturant with very good service.
Cons: No
10.0 Excellent
Pros: The hotel in itself is beautiful, great location with an amazing view.
Cons:
10.0 Excellent
Pros: Everything was perfect. We had a wonderful stay at The Principal Madrid. Would definitely recommend it as the location is perfect, staff is amazing, extremely clean, and great for families
Cons:
10.0 Excellent
Pros: Fantastic hotel in the perfect location. Right on the main drag and so close to many bars and restaurants. All of the attractions you’d want to see are within a 10 minute walk. The staff was so friendly and attentive, and the rooftop terrace bar is the perfect way to end the evenings. Hotel was beautiful, clean, and the rooms are gorgeous.
Cons:
9.6 Excellent
Pros: great location, easy to walk to Museum, close to good tapas bars. Room had good amenities, loved the balcony looking at the Metropolis building. Excellent breakfast. Friendly helpful staff
Cons: it is pricey, but not out of order with the rest of Madrid.
9.2 Excellent
Pros: High quality hotel which is central to all the main attractions
Cons:
7.9 Good
Pros: Location, cleanliness and friendly staff.
Cons: Room is quite small and no views. Most of the staff are very friendly and helpful only some at the roof top bar I found was a bit rude and unfriendly
10.0 Excellent
Pros: Exquisite and stylish are the two words that conclude the hotel design. From the elegant entrance, tastefully furnished guest rooms, to the delightfully designed rooftop terrace, every corner of this hotel has been well thought out to create the best guest experience. The service was spotless, staff were knowledgeable and friendly. Upon arrival, we had issues finding the carpark and the concierge attended to us immediately. During our stay, I wanted to borrow the microwave to reheat some food, the staff not only helpfully agreed (this somewhat odd request!) but also brought it up in a gorgeous silver tray! Breakfast selection was excellent with both a choice of hot dish and a buffet that counted iberico ham among the selection! The serving staff made an effort to remember our coffee choice in the morning, which made us feel immensely at home. The location was perfect, right at the end of Gran Via, so it was quiet but central, with a view of the beautiful historical building of Sepblac. The key shopping areas and museums were only 10-15 walk away. The trendy restaurants of Chueca, as well as the Mercado de San Anton that was buzzing with locals in the evening, were also just a short walk from the back of the hotel. The room that we had was comfortable and compact. Given the hotel’s central location we were realistic about the average room size, but we were positively surprised by they made it all work within the space given, and how much they have modernised the interior while retaining the integrity of this historical building. There’s a cute little balcony where we could step out and bath in the early morning sun. The rooftop features two sections – one end offers a panoramic view of the city which is best viewed during sunset (we absolutely adored it!), the other end has a hidden bar featuring a leafy wall lined with chaise lounge where guests could bake in the sun at their leisure, or opt for a drink. There’s even an outdoor shower there!
Cons:
10.0 Excellent
Pros: Luxury hotel with amazing views, excellent terrace and good staff. Just dial 7 and all your wishes comes true. Don't forget to enjoy breakfast in bed.
Cons: Nothing
With a stay at The Principal Madrid - Small Luxury Hotels of The World, you'll be centrally located in Madrid, steps from Gran Via Street and 5 minutes by foot from Paseo del Prado. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.9 Excellent
Based on 1,055 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great location, very clean and pretty
Good
6.6
Pros: Location, bellboy service,
Excellent
8.8
Excellent
10.0
Pros: Everything!
Okay
4.8
Excellent
8.0
Pros: Great location and spacious room
Okay
5.4
Pros: only location
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Excellent
10.0
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Excellent
10.0
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Details
Reviews
Overall 8.9 Excellent
Based on 1,055 reviews
Bar
10.0
Location
9.7
Service
9.2
Breakfast
7.8
Room
7.6
Wellness
6.0
Cleanliness
5.7
Amenities
5.0
Value
5.0
WiFi
3.2
Location
9.8
Service
9.5
Comfort
8.2
Room
7.2
Location
9.6
Service
9.3
Breakfast
8.0
Room
7.2
10.0 Excellent
Pros: Great location, very clean and pretty
Cons:
6.6 Good
Pros: Location, bellboy service,
Cons: Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
8.8 Excellent
Pros:
Cons: A very tiny gym with minimal equipment. No Iron in room.
10.0 Excellent
Pros: Everything!
Cons:
4.8 Okay
Pros:
Cons: At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
8.0 Excellent
Pros: Great location and spacious room
Cons: It’s more of a 4 star...coffee maker in room was instant coffee? Should be an Nespresso to be a five star.
5.4 Okay
Pros: only location
Cons: staff they are very nice but they speak very poor english. room don’t have any view just looking at other walls . this price you can stay better hotel in Madrid. Next time i will not choose this hotel for sure
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: We loved staying in this hotel. It was highly recommended to us by a colleague in Madrid and we enjoyed every minute of our stay. The staff were incredibly helpful and friendly and our room was beautiful.
Cons:
10.0 Excellent
Pros: Service was excellent, room was above our expectation and facilities were amazing. They have great attention de detail. Location is the best in Madrid!
Cons:
10.0 Excellent
Pros: The view is fantastic! There’s a outdoors bar in-front of Alcala’s door. Staff is very friendly and rooms are bigger than in other hotel we stayed.
Cons: When we arrived to the Hotel, there was a couple of women’s in the street, in front of main entrance, who told us they wanted to read our hands (like for good luck or destiny) we told them no thanks but they insisted and took 20 dlls from us, literally they took the money, we felt robbed. They shouldn’t treat visitors like that.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Vincci Soho in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Plaza de Santa Ana. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 7,129 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The atmosphere is wonderful. The rooms are very nice and the employees are very helpful. Really enjoyed staying here.
Excellent
8.8
Pros: - Excellent location - Spacious room with very comfortable mattress - Spacious bathroom - We were able to early check-in one of the rooms - Check out until 12:00 - On-site parking - 24-hour front desk - Friendly and professional staff at check-out - Friendly cleaning lady
Excellent
9.2
Pros: Location was excellent.
Good
7.1
Pros: Location
Excellent
10.0
Pros: Evrything close very nice
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Location , quality , everything , obliged with an early check in too which was nice
Excellent
10.0
Pros: Very friendly and good staff! Good location, all in walking distance and with good parking. Wonderful breakfast with very large and good selection!
Good
7.9
Pros: Location was walking distance to most tourist sites & to eateries/bars.
Excellent
10.0
Pros: The hotel is very central and within 5 minute walk from restaurants and 10 minutes walk from the Prado Museum.. The hotel is in a neighbourhood of narrow streets which gives it a certain intimacy. The hotel is stylishly decorated with abstract art in places. My room was immaculate although a light fixture in the bathroom was dusty. The building layout is labyrinthine; our room was reached by a convoluted path from the elevator. The staff were very professional and always ready to help. I would highly recommend this hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 7,129 reviews
Location
9.5
Vibe
9.2
Service
8.8
Breakfast
8.7
Amenities
8.5
Food
7.9
Room
6.7
WiFi
6.2
Value
5.1
Wellness
1.6
Service
9.6
Vibe
9.3
Location
9.3
Breakfast
8.6
Amenities
8.6
Room
7.3
Value
4.8
Location
9.5
Breakfast
9.1
Amenities
8.9
Service
8.8
Room
7.6
Comfort
7.2
Value
5.3
Location
9.5
Vibe
9.0
Breakfast
8.9
Service
8.6
Amenities
8.3
Room
6.6
Comfort
6.2
Location
9.7
Breakfast
8.8
Amenities
8.8
Service
8.7
Room
6.7
10.0 Excellent
Pros: The atmosphere is wonderful. The rooms are very nice and the employees are very helpful. Really enjoyed staying here.
Cons:
8.8 Excellent
Pros: - Excellent location - Spacious room with very comfortable mattress - Spacious bathroom - We were able to early check-in one of the rooms - Check out until 12:00 - On-site parking - 24-hour front desk - Friendly and professional staff at check-out - Friendly cleaning lady
Cons: - Parking is expensive (32 euros / night) and parking space is tiny - Breakfast is expensive - Wifi not very stable - No rubbish bin in the room - We did spot dust on the mirror and night stand the first day
9.2 Excellent
Pros: Location was excellent.
Cons:
7.1 Good
Pros: Location
Cons: Room was to small and had to take two Elevators to get to front desk
10.0 Excellent
Pros: Evrything close very nice
Cons:
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Location , quality , everything , obliged with an early check in too which was nice
Cons: Nothing
10.0 Excellent
Pros: Very friendly and good staff! Good location, all in walking distance and with good parking. Wonderful breakfast with very large and good selection!
Cons: All perfect
7.9 Good
Pros: Location was walking distance to most tourist sites & to eateries/bars.
Cons:
10.0 Excellent
Pros: The hotel is very central and within 5 minute walk from restaurants and 10 minutes walk from the Prado Museum.. The hotel is in a neighbourhood of narrow streets which gives it a certain intimacy. The hotel is stylishly decorated with abstract art in places. My room was immaculate although a light fixture in the bathroom was dusty. The building layout is labyrinthine; our room was reached by a convoluted path from the elevator. The staff were very professional and always ready to help. I would highly recommend this hotel.
Cons:
With a stay at Vincci Soho in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Plaza de Santa Ana. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Petit Palace Lealtad Plaza, you'll be centrally located in Madrid, steps from Madrid Stock Exchange and within a 5-minute walk of Museo Naval. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
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Overall 8.8 Excellent
Based on 2,922 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Very good hotel in the center of Madrid close to Retiro, many good places to eat, museums. Hotel is very quiet, and for a short stay is excellent, we liked this hotel very much and recommend it to everyone.
Excellent
9.6
Pros: Location- well kept- spacious room. Friendly and helpful staff.
Okay
4.2
Pros: The location is close to museums and downtown.
Excellent
10.0
Pros: Everything!
Excellent
8.3
Pros: Nice location clean rooms
Excellent
9.7
Pros: The room was clean, modern and comfortable. The bunk beds for the kids were great. The staff is friendly and the breakfast was excellent. Great location too.
Excellent
10.0
Pros: Excellent location, very clean and good staff
Excellent
10.0
Pros: Close to our points of interest . Walkable. Clean and cozy . Excellent breakfast with a lot of healthy options.
Good
7.5
Pros: Comfortable
Excellent
8.8
Pros: Up to date shower was great
Excellent
10.0
Pros: The breakfast was very good. For myself, there were some products lac free, exceeding my expectations. The location is superb!!!! I could walk around every night without fear and feeling secure. In the area, there are lots of good restaurants! Excellent!
Excellent
10.0
Pros: Excellent position in the financial district very close to Madrid center. Huge triple room. Very nice bathroom and one of the most comfortable and relaxing shower ever. Private balcony on the street. Considering the average price of a hotel in Madrid it was really a bargain. We did not try the breakfast so no opinion on this.
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Details
Reviews
Overall 8.8 Excellent
Based on 2,922 reviews
Location
9.4
Breakfast
9.2
Service
8.9
WiFi
8.5
Room
7.0
Value
5.0
Bar
2.3
Location
9.5
Breakfast
9.0
Service
9.0
Room
7.4
Value
4.3
Location
9.6
Breakfast
9.0
Service
8.9
Comfort
6.2
Cleanliness
6.1
Room
5.9
Value
5.2
Location
9.5
Breakfast
9.1
Service
8.9
Cleanliness
6.7
Comfort
6.6
Room
6.1
Breakfast
9.3
Location
9.1
Service
8.8
Vibe
7.7
Room
6.5
8.8 Excellent
Pros: Very good hotel in the center of Madrid close to Retiro, many good places to eat, museums. Hotel is very quiet, and for a short stay is excellent, we liked this hotel very much and recommend it to everyone.
Cons:
9.6 Excellent
Pros: Location- well kept- spacious room. Friendly and helpful staff.
Cons: No complains-
4.2 Okay
Pros: The location is close to museums and downtown.
Cons: The elevator is broken and has no door. The room is small and the bathroom stinks. Definitely not 4-star standard.
10.0 Excellent
Pros: Everything!
Cons:
8.3 Excellent
Pros: Nice location clean rooms
Cons: The floor in the room was very squeaky because it is antique wooden floor with carpet on top. That was my only issue.
9.7 Excellent
Pros: The room was clean, modern and comfortable. The bunk beds for the kids were great. The staff is friendly and the breakfast was excellent. Great location too.
Cons: Nothing.
10.0 Excellent
Pros: Excellent location, very clean and good staff
Cons: Everything ok
10.0 Excellent
Pros: Close to our points of interest . Walkable. Clean and cozy . Excellent breakfast with a lot of healthy options.
Cons:
7.5 Good
Pros: Comfortable
Cons: Air conditioning did not work well. Too far from city centre
8.8 Excellent
Pros: Up to date shower was great
Cons:
10.0 Excellent
Pros: The breakfast was very good. For myself, there were some products lac free, exceeding my expectations. The location is superb!!!! I could walk around every night without fear and feeling secure. In the area, there are lots of good restaurants! Excellent!
Cons:
10.0 Excellent
Pros: Excellent position in the financial district very close to Madrid center. Huge triple room. Very nice bathroom and one of the most comfortable and relaxing shower ever. Private balcony on the street. Considering the average price of a hotel in Madrid it was really a bargain. We did not try the breakfast so no opinion on this.
Cons: Nothing
With a stay at Petit Palace Lealtad Plaza, you'll be centrally located in Madrid, steps from Madrid Stock Exchange and within a 5-minute walk of Museo Naval. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
With a stay at Room007 Chueca Hostel, you'll be centrally located in Madrid, a 6-minute walk from Gran Via Street and 12 minutes by foot from Puerta del Sol. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.7 Excellent
Based on 3,646 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
9.2
Pros: location, friendly staff, good food at hostel
Good
7.7
Pros: Social area to meet people, restaurant was good, rooms had A/C and we're clean. Location is great
Excellent
9.6
Pros: This is the best hostel where I stayed in my life. I been there with my pregnant wife for 6 night and we took double bed room. It was so clean and comfortable. The stuff was very kind. Everyday we had new towels and at hallway you got open locker with new sheets if you want to change. All concept of hostel look very nice and unique. At the and but not the least location was perfect. A lot of people around the you and easy to get to main squares for 10 minutes walk. Also you have two metro stations very close ( “Tribunal” and “Chueca”). For sure we will back at Madrid and stay again at Room007!!!
Excellent
10.0
Pros: Cleanliness Staff
Excellent
10.0
Pros: Super nice hostel, good location and nice staff. Would absolutely choose this hostel again
Excellent
10.0
Pros: Clean, cool people, cheap, provided all the necessities (sheets, towel, etc), lockers for your stuff (I fit a massive suitcase and a backpacker's backpack inside).
Excellent
8.8
Pros: Location is great, about 10 mins to Gran Via. The hostel is very clean and really appreciate the fact that they provide towels!!
Okay
5.8
Pros: Location.
Mediocre
3.3
Pros: Great location in Chueca, lovely, helpful staff, especially Tania, great exterior rooms with balconies opening out on the street
Excellent
8.8
Pros: The kids loved the place and the location was amazing.
Excellent
10.0
Pros: Amazing location in such a nice area. Right on te border of Chueca and Malasaña, and also only a 10 minute walk to Gran Via/Callao. The staff was amazing and very friendly. We stayed in a double room and had it next to the patio. You didn’t hear anything of the street and the room was nice and cool because of the AC. Very good value for money and I would recommend this to anyone looking for a place in the centre without spending crazy amounts of money. Room was even cleaned everyday with refreshed towels.
Excellent
10.0
Pros: The service was very nice and help me with everything, the room has good standard and the breakfast was so tasty:D I recomed this hostel everyone!!
Details
Reviews
Overall 8.7 Excellent
Based on 3,646 reviews
Location
9.6
Vibe
9.0
Service
8.6
Amenities
8.0
Breakfast
6.7
Room
6.4
Food
5.7
WiFi
5.2
Location
9.7
Vibe
9.0
Service
8.8
Amenities
8.0
Room
7.0
Breakfast
6.7
Comfort
6.0
Food
5.7
Location
9.3
Service
9.0
Vibe
8.9
Amenities
8.6
Room
6.8
Breakfast
6.5
Comfort
5.4
Location
9.6
Vibe
8.9
Service
8.9
Breakfast
6.5
Room
6.5
Comfort
5.8
Service
8.3
Room
5.5
9.2 Excellent
Pros: location, friendly staff, good food at hostel
Cons:
7.7 Good
Pros: Social area to meet people, restaurant was good, rooms had A/C and we're clean. Location is great
Cons: Rude cleaning staff sometimes clean while asleep, it's located in a gay neighborhood, not in my interest. No where to work or study, no table no quite place. If it had that I would be great.
9.6 Excellent
Pros: This is the best hostel where I stayed in my life. I been there with my pregnant wife for 6 night and we took double bed room. It was so clean and comfortable. The stuff was very kind. Everyday we had new towels and at hallway you got open locker with new sheets if you want to change. All concept of hostel look very nice and unique. At the and but not the least location was perfect. A lot of people around the you and easy to get to main squares for 10 minutes walk. Also you have two metro stations very close ( “Tribunal” and “Chueca”). For sure we will back at Madrid and stay again at Room007!!!
Cons: Little be noise outside at the night during sleep
10.0 Excellent
Pros: Cleanliness Staff
Cons:
10.0 Excellent
Pros: Super nice hostel, good location and nice staff. Would absolutely choose this hostel again
Cons: No kitchen facilities
10.0 Excellent
Pros: Clean, cool people, cheap, provided all the necessities (sheets, towel, etc), lockers for your stuff (I fit a massive suitcase and a backpacker's backpack inside).
Cons: It wasn't free haha.
No but really, it was really good for what I paid. Definitely got my money's worth.
8.8 Excellent
Pros: Location is great, about 10 mins to Gran Via. The hostel is very clean and really appreciate the fact that they provide towels!!
Cons: They don’t have a common area where you can meet other people. The attached restaurant / bar is privately run I guess and it’s very expensive. Since rooms have en-suite bathroom and toilets, there is a gap in the door and floor which means everyone in the dorm can hear/smell your episode within the toilets!!
5.8 Okay
Pros: Location.
Cons: The room was advertised as 11bed room, and in reality they put 12 beds.... I think that the people know how to count to 12.....so, false advertisement is not an option!!!
3.3 Mediocre
Pros: Great location in Chueca, lovely, helpful staff, especially Tania, great exterior rooms with balconies opening out on the street
Cons: Very poor breakfast for the cost. Interior rooms, expensive restaurant for a hostal with 4-6 people rooms
8.8 Excellent
Pros: The kids loved the place and the location was amazing.
Cons:
10.0 Excellent
Pros: Amazing location in such a nice area. Right on te border of Chueca and Malasaña, and also only a 10 minute walk to Gran Via/Callao. The staff was amazing and very friendly. We stayed in a double room and had it next to the patio. You didn’t hear anything of the street and the room was nice and cool because of the AC. Very good value for money and I would recommend this to anyone looking for a place in the centre without spending crazy amounts of money. Room was even cleaned everyday with refreshed towels.
Cons: Really nothing negative to say!
10.0 Excellent
Pros: The service was very nice and help me with everything, the room has good standard and the breakfast was so tasty:D I recomed this hostel everyone!!
Cons:
With a stay at Room007 Chueca Hostel, you'll be centrally located in Madrid, a 6-minute walk from Gran Via Street and 12 minutes by foot from Puerta del Sol. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8.7 Excellent
Based on 2,920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Very comfortable bed- helpful staff
Excellent
8.0
Pros: The very friendly and helpful staff
Excellent
9.6
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Excellent
9.6
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Excellent
8.8
Pros: Excellent location. Friendly & helpful staff.
Good
7.5
Pros: The location is fantastic and can’t be faulted.
Excellent
9.6
Pros: Location could not be beat right across from the museum.
Excellent
10.0
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Good
7.5
Pros: Extensive breakfast.
Good
7.5
Pros: Great location, close to almost everything. Breakfast had good variety.
Mediocre
2.0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Good
6.7
Pros: Great and central location, nicely equipped clean room.
Details
Reviews
Overall 8.7 Excellent
Based on 2,920 reviews
Location
9.5
Service
9.4
Breakfast
8.7
Food
8.1
WiFi
7.4
Room
6.0
Vibe
5.3
Amenities
5.1
Value
5.0
Comfort
4.8
Cleanliness
4.2
Service
9.7
Location
9.6
Breakfast
8.6
Room
6.2
Amenities
5.0
Vibe
4.9
Value
4.8
Comfort
4.4
Service
9.7
Location
9.7
Breakfast
8.8
Amenities
5.5
Room
5.5
Comfort
4.8
Vibe
4.8
Cleanliness
4.2
Location
9.5
Service
9.1
Breakfast
8.5
Room
5.6
Breakfast
8.9
8.3 Excellent
Pros: Very comfortable bed- helpful staff
Cons:
8.0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
9.6 Excellent
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Cons:
9.6 Excellent
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Cons:
8.8 Excellent
Pros: Excellent location. Friendly & helpful staff.
Cons: Nothing on top of my mind
7.5 Good
Pros: The location is fantastic and can’t be faulted.
Cons: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.
9.6 Excellent
Pros: Location could not be beat right across from the museum.
Cons: Chose this hotel specifically because it stated on booking.com that it had an airport shuttle transportation for an extra fee. However, it wasn't available.
10.0 Excellent
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Cons:
7.5 Good
Pros: Extensive breakfast.
Cons: No iron/board in room.
7.5 Good
Pros: Great location, close to almost everything. Breakfast had good variety.
Cons: Small rooms that look over a central court yard. No natural day light. Dripping shower and no bath tub.
2.0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
6.7 Good
Pros: Great and central location, nicely equipped clean room.
Cons: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
With a stay at H10 Villa de la Reina Boutique Hotel, you'll be centrally located in Madrid, within a 10-minute walk of Plaza de Callao and Puerta del Sol. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 1421 square feet (132 square meters), including conference space.
Overall 8.7 Excellent
Based on 1,526 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: The fruit, bread, dairy products etc. were presented in small portions - a very appealing choice as opposed to overloaded buffets. The quality was high and you only wished you had more appetite.
Excellent
9.2
Pros: location was 10/10 and amazing price
Excellent
10.0
Pros: Location and all services
Perfect in every way!
Excellent
9.2
Pros: The bed was really comfortable and room plus bathroom large enough to spread out for a couple of days, we liked the small balcony that you could stand on to watch the bustle of Gran Via below. Good breakfast with plenty of variety, great central location.
Excellent
10.0
Pros: Very clean and comfortable room. Location is excellent
Good
7.5
Pros: Location was best. Easy to access anywhere.. but when I checked in, my room’s bathroom door was broken so i needed to change room. If they can check all the facilities daily, it wont happened. Other than that, great location, service was good..
Excellent
10.0
Pros: The location and the excellent conditions
Excellent
10.0
Pros: We enjoied everything.
Excellent
8.8
Pros: Location was great for shopping and being close to Prado and royal palace. Bathroom was disproportionately large compared to room size but still comfortable.
Excellent
10.0
Pros: The bed and the balcony were great
Details
Reviews
Overall 8.7 Excellent
Based on 1,526 reviews
Location
9.7
Bar
9.3
Vibe
8.8
Service
8.7
WiFi
8.4
Food
8.1
Breakfast
7.5
Room
6.0
Comfort
3.6
Location
9.8
Vibe
8.5
Service
8.3
Breakfast
7.5
Room
5.8
Comfort
4.0
Location
9.8
Service
8.2
Room
5.5
Comfort
3.7
Room
5.8
Comfort
3.2
9.6 Excellent
Pros: The fruit, bread, dairy products etc. were presented in small portions - a very appealing choice as opposed to overloaded buffets. The quality was high and you only wished you had more appetite.
Cons: I only missed a proper cup of coffee; the Nespresso capsules on offer are not my idea of good coffee. With all the effort of baking really good bread, pressing fresh juices and all, why not offer exceptionally good coffee too?
9.2 Excellent
Pros: location was 10/10 and amazing price
Cons: if you book a room with a big bed, they just put 2 small beds together. very uncomfortable. very clean but lack of maintenance is noticeable.
10.0 Excellent
Pros: Location and all services
Perfect in every way!
Cons:
9.2 Excellent
Pros: The bed was really comfortable and room plus bathroom large enough to spread out for a couple of days, we liked the small balcony that you could stand on to watch the bustle of Gran Via below. Good breakfast with plenty of variety, great central location.
Cons:
10.0 Excellent
Pros: Very clean and comfortable room. Location is excellent
Cons:
7.5 Good
Pros: Location was best. Easy to access anywhere.. but when I checked in, my room’s bathroom door was broken so i needed to change room. If they can check all the facilities daily, it wont happened. Other than that, great location, service was good..
Cons:
10.0 Excellent
Pros: The location and the excellent conditions
Cons: None
10.0 Excellent
Pros: We enjoied everything.
Cons: N/A
8.8 Excellent
Pros: Location was great for shopping and being close to Prado and royal palace. Bathroom was disproportionately large compared to room size but still comfortable.
Cons:
10.0 Excellent
Pros: The bed and the balcony were great
Cons:
With a stay at H10 Villa de la Reina Boutique Hotel, you'll be centrally located in Madrid, within a 10-minute walk of Plaza de Callao and Puerta del Sol. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 1421 square feet (132 square meters), including conference space.
With a stay at Hotel JC Rooms Chueca in Madrid (Chueca), you'll be steps from Gran Via Street and 8 minutes by foot from Paseo del Prado. Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Overall 8.7 Excellent
Based on 1,373 reviews
All reviews
- All reviews
Good
7.9
Pros: Location and staff. Price was very affordable.
Excellent
9.6
Pros: Small rooms, but everything is very compact and very clean. Location is very good, the personal is very polite and friendly. Ideal for living in the center and exploring Madrid.
Excellent
9.2
Pros: Locations. Staff speak good English and very helpful.
Excellent
10.0
Pros: The property is located at the centre of Madrid. The rooms are designed with country’s theme. We stayed at the top floor which had a adjustable window at the roof fully controlled by remote. There were shower vents inside the wall which was very comfortable for children. The staff were also very accommodating.
Excellent
10.0
Pros: The best shower EVER!!! I loved our cozy hotel room. My son and I had the Bolivia
Excellent
8.8
Pros: We liked the helpful staff at the front desk. The guys, Jorge, Nicolas, Fernando and one more, whose name slipped my mind, we’re great. The room and the common areas were immaculately clean. The location is very good. One negative aspect is the restaurant next door, La Española. Last year it was excellent with good food and friendly service. This year the service was awful and they were very unfriendly people. I do not know if the restaurant is part of your company but if it is not, do not promote it.
Excellent
9.7
Pros: Rooms,location..
Okay
4.6
Pros: Location.
Okay
5.0
Mediocre
3.3
Pros: Nothing
Excellent
8.8
Pros: Amazing location. Very central. Walking distance to shops and restaurants.
Details
Reviews
Overall 8.7 Excellent
Based on 1,373 reviews
Cleanliness
8.9
Comfort
8.2
Location
9.5
Services
8.3
Staff
8.9
Value for money
8.3
7.9 Good
Pros: Location and staff. Price was very affordable.
Cons: The room was very small and did not have a desk. I was on vacations but something came up and I had to send out a few emails. Since there was no desk I had to sit on the bed to write the emails which was not very comfortable.
9.6 Excellent
Pros: Small rooms, but everything is very compact and very clean. Location is very good, the personal is very polite and friendly. Ideal for living in the center and exploring Madrid.
Cons:
9.2 Excellent
Pros: Locations. Staff speak good English and very helpful.
Cons: WiFi speed sucks. No international power point.
10.0 Excellent
Pros: The property is located at the centre of Madrid. The rooms are designed with country’s theme. We stayed at the top floor which had a adjustable window at the roof fully controlled by remote. There were shower vents inside the wall which was very comfortable for children. The staff were also very accommodating.
Cons:
10.0 Excellent
Pros: The best shower EVER!!! I loved our cozy hotel room. My son and I had the Bolivia
Cons: Nothing!!
8.8 Excellent
Pros: We liked the helpful staff at the front desk. The guys, Jorge, Nicolas, Fernando and one more, whose name slipped my mind, we’re great. The room and the common areas were immaculately clean. The location is very good. One negative aspect is the restaurant next door, La Española. Last year it was excellent with good food and friendly service. This year the service was awful and they were very unfriendly people. I do not know if the restaurant is part of your company but if it is not, do not promote it.
Cons: Answered above
9.7 Excellent
Pros: Rooms,location..
Cons: /
4.6 Okay
Pros: Location.
Cons: The behavior of the staff during check out was deplorable. I asked for a 30 min extension so I could finish packing and the reception guy said, in a very rude way, “no” and nothing else. One word answer deserves a one star rating.
5.0 Okay
Pros:
Cons: I arrived at this hotel at 6am after 6 hour flight delays. I was already feeling sick and very tired . The staff woke me up 3 times before 12pm. 2 lots of cleaners opened the door and walked in! and one of the managers knocking at my door asking if i’m Leaving?! I had booked 2 nights. On the second morning I was woken by the cleaner banging around bottles, and being loud in everything she did at 8am! It’s not even near time to check out. I’m furious .
3.3 Mediocre
Pros: Nothing
Cons: I reserved a deluxe room and got a room with four single beds it looks like students accommodation The front desk claimed its the policy of tbe hotel you reserve whatever and they give as per availability, even booking.com team didn’t help
8.8 Excellent
Pros: Amazing location. Very central. Walking distance to shops and restaurants.
Cons:
With a stay at Hotel JC Rooms Chueca in Madrid (Chueca), you'll be steps from Gran Via Street and 8 minutes by foot from Paseo del Prado. Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
Overall 8.6 Excellent
Based on 6,266 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Excellent
10.0
Pros: awesome location. Amazing room. Phone in the room added bonus
Good
6.0
Excellent
10.0
Pros: Great location. Fantastic hotel.
Excellent
8.0
Pros: Location
Excellent
8.8
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Excellent
9.2
Pros: It was in a great location and the staff were very helpful
Excellent
10.0
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Excellent
10.0
Pros: Staff were very helpful and courteous Food and drinks were good.
Excellent
10.0
Pros: Quiet room, good staff and great location.
Good
6.2
Pros: I liked the location and the pool.
Good
6.3
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 6,266 reviews
Location
9.5
WiFi
8.3
Breakfast
8.0
Service
7.8
Room
7.4
Value
4.5
Wellness
4.5
Pool
2.7
Location
9.4
Breakfast
8.0
Service
7.7
Room
7.0
Cleanliness
6.7
Amenities
5.3
Wellness
4.8
Value
4.3
Pool
2.0
Location
9.7
Breakfast
8.3
Service
8.3
Room
7.5
Value
4.6
Wellness
4.6
Pool
2.9
Location
9.3
Room
7.9
Service
7.8
Breakfast
7.4
Comfort
7.3
Value
4.0
Pool
2.5
Location
9.6
Service
7.1
Comfort
7.0
Room
6.9
Pool
2.6
10.0 Excellent
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Cons:
10.0 Excellent
Pros: awesome location. Amazing room. Phone in the room added bonus
Cons:
6.0 Good
Pros:
Cons: Very noisy rooms with a view over street having to que for breakfast very crowded restaurant
10.0 Excellent
Pros: Great location. Fantastic hotel.
Cons:
8.0 Excellent
Pros: Location
Cons: Traffic noise
8.8 Excellent
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Cons: Some of the reception staff a bit cold as if you were a hindrance. Few from room at back of hotel
9.2 Excellent
Pros: It was in a great location and the staff were very helpful
Cons: The tiny pool and small rooftop area
10.0 Excellent
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Cons: I haven’t a negative thing to say about the hotel
10.0 Excellent
Pros: Staff were very helpful and courteous Food and drinks were good.
Cons: I thought the room allocated was expensive and although very clean was basic
10.0 Excellent
Pros: Quiet room, good staff and great location.
Cons: No negative feedback, we have booked the same hotel again on our return trip.
6.2 Good
Pros: I liked the location and the pool.
Cons: Even though there are two double doors that open to the back street of the hotel- you can hear everything especially the drunk people who screamed till 6am. Don't forget the music from a club that goes along with it. If it wasn't for the location on Gran Via, I would've regretted it. They also don't have an iron.
6.3 Good
Pros: Location
Cons: I’m disputing our billing statement due to the hotel charging me someone’s room charges on checkout
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
With a stay at Vincci Madrid Centrum, you'll be centrally located in Madrid, just a 4-minute walk from Gran Via Street and 5 minutes by foot from Puerta del Sol. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.6 Excellent
Based on 3,252 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: Great location Nice staff
Excellent
9.6
Pros: Fresh and clean and staff helpful
Good
6.5
Excellent
9.6
Pros: The location is amazing - super central, 3 min walking from Sol. The hotel is very modern and the decoration is nice! The bed was also very good.
Okay
5.8
Excellent
10.0
Pros: The Hotel Staff. They were all wonderful and helpful . Hotel was very accessible to everything. I felt safe and it offered a quiet environment conducive to rest. I enjoyed the balcony and the view.
Good
7.5
Pros: Nicely situated hotel close to the Gran Via, shops and museums
Excellent
8.5
Okay
4.2
Excellent
9.2
Pros: Very impressive breakfast selection and creative display/arrangement and price is reasonable prices
Details
Reviews
Overall 8.6 Excellent
Based on 3,252 reviews
Location
9.1
Service
8.9
Breakfast
8.7
Room
6.9
Comfort
5.9
WiFi
5.7
Wellness
2.5
Breakfast
8.9
Location
8.7
Service
8.3
Cleanliness
7.1
Room
6.5
Comfort
6.3
Value
5.5
Location
9.6
Service
9.2
Breakfast
8.7
Cleanliness
7.9
Amenities
7.7
Room
7.1
Comfort
5.3
Location
9.3
Service
8.7
Breakfast
8.2
Cleanliness
7.7
Amenities
7.3
Room
6.3
Comfort
5.5
Service
9.1
Location
8.9
Room
5.9
Comfort
5.3
5.0 Okay
Pros: Great location Nice staff
Cons: Please..It is not a 4 star hotel..barely 3 Not very clean rooms, you can see dust everywhere Lot of noise coming from a next door theater
9.6 Excellent
Pros: Fresh and clean and staff helpful
Cons: Not very visible when arriving for first time
6.5 Good
Pros:
Cons: No room service
9.6 Excellent
Pros: The location is amazing - super central, 3 min walking from Sol. The hotel is very modern and the decoration is nice! The bed was also very good.
Cons: The bedroom had no natural light - the window faced the inside of the building.
5.8 Okay
Pros:
Cons: Receptionist was not so pleasant.
10.0 Excellent
Pros: The Hotel Staff. They were all wonderful and helpful . Hotel was very accessible to everything. I felt safe and it offered a quiet environment conducive to rest. I enjoyed the balcony and the view.
Cons: there was no iron provided. I should have asked.
7.5 Good
Pros: Nicely situated hotel close to the Gran Via, shops and museums
Cons: No tea or coffee in the rooms, but they did supply a kettle on request. Rooms are a little small
8.5 Excellent
Pros:
Cons: No Fitness Center, even though it was marked as having one
4.2 Okay
Pros:
Cons: 1) air conditioning is not working . The adjustment made no difference . 2) there are no room-slippers 3) there is no arm-chair or area to put the bed cushions 4) there are no hair conditioner 5) there are no complimentary mineral water bottle 6) there are dust on the wardrobe wired door 7) there are no electrical socket beside bed for charging 8) the room acoustics are lacking, activities in the corridor can be clearly heard 9) no day light in the particular room 312 10) no rubber mat in bathtub - not safe
9.2 Excellent
Pros: Very impressive breakfast selection and creative display/arrangement and price is reasonable prices
Cons:
With a stay at Vincci Madrid Centrum, you'll be centrally located in Madrid, just a 4-minute walk from Gran Via Street and 5 minutes by foot from Puerta del Sol. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at San Lorenzo in Madrid (Chueca), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.1 Excellent
Based on 1,970 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Pros: amazing Location The nice guy at Jose Manuel ?? Not sure, @ check in he put me into a nicer room which was great & the supermarket 2 mins walk for fresh fruit was epic
Excellent
9.2
Pros: The location was perfect for our needs
Okay
5.0
Pros: Location only
Excellent
8.3
Pros: Nice room, clean and staff was super friendly and helpful!
Excellent
8.3
Pros: where the hotel is located its easy to find public transport
Good
6.7
Pros: Other than the check in person the desk staff was excellent and friendly. Just cannot name names
Good
6.7
Pros: Property is located in the very central part of Madrid, every significant tourist site is in the vicinity and reachable by walk.
Okay
5.8
Good
7.9
Pros: Room cleaned every day and staff friendly
Good
7.9
Pros: The location, it is really close to Gran Via where you can access Metro easily.
Details
Reviews
Overall 8.1 Excellent
Based on 1,970 reviews
Location
9.5
Service
9.1
Value
6.3
Room
5.5
WiFi
4.1
Comfort
2.9
Breakfast
2.6
Location
9.5
Service
8.7
Value
5.9
Room
4.1
Comfort
2.9
Location
9.7
Cleanliness
8.9
Service
8.4
Room
5.3
Comfort
3.1
Location
9.6
Service
9.2
Value
6.0
Room
4.8
Breakfast
2.8
Comfort
2.8
8.8 Excellent
Pros: amazing Location The nice guy at Jose Manuel ?? Not sure, @ check in he put me into a nicer room which was great & the supermarket 2 mins walk for fresh fruit was epic
Cons: Lots of street noise at times but it didn’t bother me as I was out most of the time Hotel was very quiet
9.2 Excellent
Pros: The location was perfect for our needs
Cons:
5.0 Okay
Pros: Location only
Cons: Staff is not good
8.3 Excellent
Pros: Nice room, clean and staff was super friendly and helpful!
Cons: It’s right next to a square where everyone hangs out. Packed with people end noisy. Very noisy. Until 6am even!
8.3 Excellent
Pros: where the hotel is located its easy to find public transport
Cons: the breakfast menu wasn't good
6.7 Good
Pros: Other than the check in person the desk staff was excellent and friendly. Just cannot name names
Cons: Room was tiny. Bathroom was smaller
6.7 Good
Pros: Property is located in the very central part of Madrid, every significant tourist site is in the vicinity and reachable by walk.
Cons: Pregnant women and 2metres tall men got room for one person (aside small bed there was only one set of towels inside) and after remark made on reception desk we got respond that theres nothing that can be done until tomorrow so we have to manage ourselves in that room(not even another set of towels). Breakfast was poor, for someone on protein nutrition regime not much luck cause theres not even eggs, and eggs are not among luxury goods. Safe deposit boxes in rooms are not fixed anyhow to wall or else so even if you put your valuables inside, someone can easily take away that 15kg box. At check out, I tried to pay cost of stay with banknote of 500€(cost was 385€) and I witnessed neural breakdown of reception employee who acted like I was trying to give him 1 kilogram Golden bar, he was yelling at us, making scene and repeating how he can’t magically produce change for that(115€ was change). At the end, if I have to say what was the bad side of our stay in Madrid I would say it was just this hotel. Luckily, we spent there minimum time.
5.8 Okay
Pros:
Cons: Be careful not to stay here during Gay Pride. The square outside our window held a very loud party lasting most of the night!
7.9 Good
Pros: Room cleaned every day and staff friendly
Cons: Bathroom too small only ahower
7.9 Good
Pros: The location, it is really close to Gran Via where you can access Metro easily.
Cons: The breakfast could be more complete. The room was quite small, for one night is ok but more days could be uncomfortable.
With a stay at San Lorenzo in Madrid (Chueca), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at Hotel Quatro Puerta Del Sol, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Gran Via Street. Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby.
Overall 7.9 Good
Based on 2,168 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Clean & Great location
Good
7.5
Pros: The hotel was fine but unfortunately the road/square outside the hotel is being dug up at the moment- so the location though central is not great at the moment .
Excellent
8.3
Excellent
8.8
Pros: Breakfast was great, different options to choose from. Staff was helpful when we had a tour that required us to leave the hotel before breakfast time and provided us with pick-nick bags.
Excellent
9.0
Pros: I arrived at Madrid at 6:00 a.m. and the staff let me into my room earlier than normal check in time.
Okay
5.8
Excellent
10.0
Pros: Kind hospitality
Excellent
10.0
Pros: Just great all round location staff area it self very spanish. Awesome defo go back again.
Excellent
9.2
Pros: A few meters from plaza Sol and Sevilla metro station. Room space is good and breakfast is cheap.
Good
7.5
Pros: Location is excellent. The hotel staff are great.
Good
7.9
Pros: Location is very good but hotel is Ok
Okay
4.0
Pros: The hotel was clean, it was in a great location, and the room was cute. But the construction made it impossible to sleep. I recommend the hotel but make sure the construction has stopped -- it continued all night!
Details
Reviews
Overall 7.9 Good
Based on 2,168 reviews
Location
9.1
Service
8.7
Breakfast
7.0
WiFi
6.9
Cleanliness
5.9
Room
5.4
Vibe
4.8
Food
4.5
Amenities
4.4
Comfort
3.8
Location
9.0
Service
8.8
Breakfast
7.1
Cleanliness
6.2
Food
4.9
Room
4.7
Vibe
4.2
Amenities
3.9
Comfort
3.2
Location
9.1
Service
8.3
Breakfast
7.0
Cleanliness
6.0
Room
6.0
Comfort
5.0
Location
8.9
Service
8.6
Breakfast
7.3
Room
5.6
Amenities
4.8
Vibe
4.5
Comfort
4.2
10.0 Excellent
Pros: Clean & Great location
Cons:
7.5 Good
Pros: The hotel was fine but unfortunately the road/square outside the hotel is being dug up at the moment- so the location though central is not great at the moment .
Cons:
8.3 Excellent
Pros:
Cons: I did not like the glass door for the bathroom.
8.8 Excellent
Pros: Breakfast was great, different options to choose from. Staff was helpful when we had a tour that required us to leave the hotel before breakfast time and provided us with pick-nick bags.
Cons: We would have liked a queen bed instead of two single beds put together. It would be better if rooms were equipped with kettles instead of requesting one from the counter and paying a deposit.
9.0 Excellent
Pros: I arrived at Madrid at 6:00 a.m. and the staff let me into my room earlier than normal check in time.
Cons: Road work being done out side the hotel was noisy.
5.8 Okay
Pros:
Cons: There were public works around the hotel, lots of dust around. There was no wi-fi network
10.0 Excellent
Pros: Kind hospitality
Cons: None
10.0 Excellent
Pros: Just great all round location staff area it self very spanish. Awesome defo go back again.
Cons: Nothjing really
9.2 Excellent
Pros: A few meters from plaza Sol and Sevilla metro station. Room space is good and breakfast is cheap.
Cons: Shower could be better. Location is very good but nearby area is currently under maintenance a few noise and dust.
7.5 Good
Pros: Location is excellent. The hotel staff are great.
Cons: Not sure how this is rated as a 4star hotel. Rooms small, bathrooms could do with a refresh. No bar.
7.9 Good
Pros: Location is very good but hotel is Ok
Cons: The LOcation
4.0 Okay
Pros: The hotel was clean, it was in a great location, and the room was cute. But the construction made it impossible to sleep. I recommend the hotel but make sure the construction has stopped -- it continued all night!
Cons: The hotel was great; HOWEVER, there was construction right outside the hotel and it continued throughout the entire night. I am not a light sleeper but I could not sleep AT ALL. I know it is not the fault of the hotel, but I couldn't give it a high rating
With a stay at Hotel Quatro Puerta Del Sol, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Gran Via Street. Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby.
With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 6 minutes by foot from Paseo del Prado. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 7.7 Good
Based on 3,141 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.7
Pros: The location was great. A nice walk to all the main attractions of Madrid Center. The family room was spacious and fit my 4-person family really well. I also liked the kitchenette so we could cook some meals at home. The staff was very helpful.
Excellent
8.8
Pros: How easy check in was. They allowed us to check in early too.
Excellent
9.2
Pros: I’m glad there was a vending machine! A taxi was booked for us to the airport
Good
7.9
Pros: the neighborhood
Mediocre
3.8
Pros: Basically, the location is the only advantage of the hotel.
Okay
4.8
Pros: Wifi worked and bathroom was large.
Excellent
8.8
Pros: Location Staff very friendly Room
Excellent
8.8
Pros: Location is amazing!
Good
6.0
Pros: excellent location
Good
7.1
Pros: Location
Details
Reviews
Overall 7.7 Good
Based on 3,141 reviews
Location
9.1
WiFi
6.2
Service
6.0
Value
5.3
Room
4.3
Cleanliness
3.7
Breakfast
3.6
Comfort
3.4
Amenities
2.8
Bar
2.7
Food
1.9
Location
9.2
Service
5.9
Value
5.3
Breakfast
4.5
Room
4.2
Cleanliness
3.0
Comfort
2.7
Amenities
2.7
Food
1.6
Location
9.2
Service
5.9
Comfort
3.5
Room
3.5
Cleanliness
3.2
Vibe
2.8
Amenities
2.3
Location
9.4
Service
6.3
Vibe
3.4
Room
3.3
Comfort
2.8
Comfort
2.8
Room
2.6
6.7 Good
Pros: The location was great. A nice walk to all the main attractions of Madrid Center. The family room was spacious and fit my 4-person family really well. I also liked the kitchenette so we could cook some meals at home. The staff was very helpful.
Cons: The air conditioning didn’t work well and they relied on portable units rather than central air. The second morning the shower didn’t work. They give you a kitchenette, but no dish soap, sponge, or anything to clean the dishes with - and the staff doesn’t wash the dishes. So you’re stuck with dirty dishes for as long as you’re there.
8.8 Excellent
Pros: How easy check in was. They allowed us to check in early too.
Cons: We asked for extra pillows and they didn’t bring them up had to ask again the following day
9.2 Excellent
Pros: I’m glad there was a vending machine! A taxi was booked for us to the airport
Cons: A bar would have been good!
7.9 Good
Pros: the neighborhood
Cons: no too much toilet paper
3.8 Mediocre
Pros: Basically, the location is the only advantage of the hotel.
Cons: Almost everything. The apartments were not really suitable for the couple with a kid. The kitchen facilities lacked a normal knife and cleaning stuff. So it was a real pain to cook anything. The hotel provided twin beds for a couple that were easily sliding on the floor, once they are touched. Washing machines were expected to take credit cards, but they are not. And the staff could not give a change of a note into coins. Worst of all air conditioning was not working while it was +36C in Madrid.
4.8 Okay
Pros: Wifi worked and bathroom was large.
Cons: Old and tired building in general - looks like they've tried to update some things in the room, but overall the rooms require a lot more work. The beds were terrible - old and you could see the sagging in the middle and feel the springs and I found hairs on the sheets. My boyfriend and I ended up getting a room with 2 single beds - they were booked up and couldn't help us in that area. All the tiles were cracked, walls were stained and the walls were so thin you could here the people in rooms around you during the night as well as the air con. The photos on the website were deceiving as they showed their updated rooms, while from the looks of things, most rooms hadn't been updated to that standard yet. I would personally pay more to be in a more comfortable environment. The plus was the wifi was good.
8.8 Excellent
Pros: Location Staff very friendly Room
Cons:
8.8 Excellent
Pros: Location is amazing!
Cons: Beds and bedding are extremely basic.
6.0 Good
Pros: excellent location
Cons: hotel under construction
they should inform about this before
7.1 Good
Pros: Location
Cons: Decoration
With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 6 minutes by foot from Paseo del Prado. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
With a stay at Residencia Lemus, you'll be centrally located in Madrid, steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include luggage storage and an elevator (lift).
Overall 7.0 Good
Based on 13 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Excellent location, friendly & helpful staff
Good
7.1
Pros: Location and staff is perfect
Excellent
8.3
Pros: The bathroom was very nice and clean. And new towels. And the air-conditioning is a must in Madrid which was provided.
Excellent
9.6
Pros: Perfect location, in the heart of Chueca. Everything was amazing, the bed was comfy and the room had aircon and was spacious. The shower was really good too.
Excellent
9.2
Excellent
9.6
Pros: The reception's lady was really helpful, very good people/customer skills. The room was clean, and the air conditioner was very well maintained in the room(August in Madrid is really hot). The only issue was about sharing the bathroom/toilet due to other clients not cleaning it after taking showers. We spoke to the lady and she did her best to fix the issue. I will highly recommend it, great location.
Good
7.1
Pros: Located in the city center, close to Gran Via and major attractions.
Excellent
10.0
Pros: Perfect location and great staff!
Excellent
10.0
Pros: Good location, excellent service and clean facilities!
Excellent
8.8
Pros: Very good location and very clean.
Details
Reviews
9.2 Excellent
Pros: Excellent location, friendly & helpful staff
Cons: Clean & tidy, all I needed for my trip
7.1 Good
Pros: Location and staff is perfect
Cons: The room has no windows and hot, sheets are dirty
8.3 Excellent
Pros: The bathroom was very nice and clean. And new towels. And the air-conditioning is a must in Madrid which was provided.
Cons: The WiFi was horrible
9.6 Excellent
Pros: Perfect location, in the heart of Chueca. Everything was amazing, the bed was comfy and the room had aircon and was spacious. The shower was really good too.
Cons: The room didn't have a window
9.2 Excellent
Pros:
Cons: Dark curtains could increase sleep quality.
9.6 Excellent
Pros: The reception's lady was really helpful, very good people/customer skills. The room was clean, and the air conditioner was very well maintained in the room(August in Madrid is really hot). The only issue was about sharing the bathroom/toilet due to other clients not cleaning it after taking showers. We spoke to the lady and she did her best to fix the issue. I will highly recommend it, great location.
Cons: Other clients staying at the pension not being clean enough.
7.1 Good
Pros: Located in the city center, close to Gran Via and major attractions.
Cons: Extremely hot in the period we visited Madrid, the windows had only shutters and no actual glass windows, you felt there was no air, this could be an issue for claustrophobic persons.
10.0 Excellent
Pros: Perfect location and great staff!
Cons:
10.0 Excellent
Pros: Good location, excellent service and clean facilities!
Cons: The bulging is kinda falling apart but the hotel is very modern and all renovated
8.8 Excellent
Pros: Very good location and very clean.
Cons: No windows
With a stay at Residencia Lemus, you'll be centrally located in Madrid, steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include luggage storage and an elevator (lift).
With a stay at Motion Chueca in Madrid (Chueca), you'll be a 3-minute walk from Gran Via Street and 8 minutes by foot from Paseo del Prado. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Overall 6.1 Good
Based on 6,916 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Good
7.5
Pros: Location is premium Bed linen and sheets are immaculate and of good quality.
Good
6.3
Pros: Cheap price Each room has its own bathroom Elevator
Good
6.3
Pros: The location was very good.
Excellent
8.8
Pros: Good
Mediocre
2.5
Pros: Nothing
Excellent
9.2
Pros: The private rooms were simple but nice and bathroom was clean
Mediocre
3.8
Pros: Location is good
Okay
4.2
Pros: Only the location was okay and staff was okay too.
Mediocre
3.8
Okay
5.8
Pros: The location is good and the bed is clean
Details
Reviews
Overall 6.1 Good
Based on 6,916 reviews
Location
9.0
WiFi
6.1
Breakfast
4.2
Comfort
3.4
Room
3.3
Service
3.2
Cleanliness
2.9
Amenities
2.4
Food
2.4
Location
9.0
WiFi
5.1
Breakfast
4.0
Comfort
3.4
Room
2.4
Service
2.3
Food
1.9
Amenities
1.6
Cleanliness
1.4
Location
9.2
Value
6.9
Breakfast
4.3
Comfort
3.6
Service
3.6
Room
3.4
Cleanliness
3.0
Amenities
2.3
Location
8.6
Breakfast
3.8
Comfort
3.0
Service
2.9
Cleanliness
2.5
Room
2.4
Location
8.5
Value
7.1
Breakfast
4.4
Comfort
3.3
Service
3.3
Cleanliness
2.6
Room
2.6
7.5 Good
Pros: Location is premium Bed linen and sheets are immaculate and of good quality.
Cons: Check-in was really unfriendly. The receptionist gives you a cold shoulder the moment you approach her. I arrived at 23h34. There were three girls at the front desk. They told they weren’t unable to check me in because they were changing shifts. They asked me to wait at least 20 min. I was really tired after a stressful day and a long flight. How disrespectful is this “welcome “ desk? To an extent I cannot describe in polite words. They kept laughing and talking to each other while I waited for my check in. The room is very clean indeed. The bath room has some mold issues. Yet, it was clean and no nasty smell around.
6.3 Good
Pros: Cheap price Each room has its own bathroom Elevator
Cons: No luggage storage Mattress and pillow have rubber coverings Limited communication with reception
6.3 Good
Pros: The location was very good.
Cons: The staff wan‘t so friendly. Some beds had dirt on it. For the breakfast we had to walk to the next hostel 8 minutes. There the staff was very unfriendly.
8.8 Excellent
Pros: Good
Cons:
2.5 Mediocre
Pros: Nothing
Cons: The room and the whole building smell terribly!! The bathroom was disgusting and the beds barely cleaned. Disgusting place.
9.2 Excellent
Pros: The private rooms were simple but nice and bathroom was clean
Cons: The reception area
3.8 Mediocre
Pros: Location is good
Cons: We called to the hostel before check-in , if we can leave there our bags, they said yes of course. But when we arrived, they told us, that we can not leave our luggage there. So it was fake information call! After we came with our luggage for checkin, receptionist gave us two times occupied bed (photo). I do not recommend this hostel, because personal is rude and do not want to help you.
4.2 Okay
Pros: Only the location was okay and staff was okay too.
Cons: Lockers are broken. You need to buy your own lock from outside and put stuff and lock. Restrooms are so dirty. Rooms are not clean and seems like jail.
3.8 Mediocre
Pros:
Cons: Not helpful inflexible and at least at the time of my visit unfriendly staff, pulling faces when asked a question. Outside nearby dirty and homeless camping and approaching guests. Half of the lockers don't work, not a great deal to get them back to function again.
5.8 Okay
Pros: The location is good and the bed is clean
Cons: Just because the door lock of the next door was broken and they couldn't go out and I helped them, I was three minutes late for breakfast, but the staff told me it was too late for you to eat breakfast！Sorry I shouldn't help your guests
With a stay at Motion Chueca in Madrid (Chueca), you'll be a 3-minute walk from Gran Via Street and 8 minutes by foot from Paseo del Prado. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
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