Good to know
|Distance to city centre||3.8 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||9.8 km|
|"Very interesting modern design hotel."||(in 103 reviews)|
|"loved rooftop bar staff really friendly."||(in 35 reviews)|
|"Lovely breakfast and very good coffee."||(in 64 reviews)|
|"Overall it is not 5 star hotel"||(in 3 reviews)|
Time of year
Show reviews that mention
|airport and city centre||in 81 reviews|
|best hotel||in 165 reviews|
|bit far||in 77 reviews|
|breakfast was very good||in 96 reviews|
|designs||in 164 reviews|
|far from the city||in 121 reviews|
|floors to see different||in 11 reviews|
|hotel room||in 167 reviews|
|minor issues||in 4 reviews|
|rooftop bar||in 67 reviews|
|shuttle bus||in 51 reviews|
|sinks in bathroom||in 3 reviews|
|staff was very friendly||in 139 reviews|
|star hotel||in 16 reviews|
|value for money||in 33 reviews|
It’s a beautiful design and the food is good
The quality is low I gat a Room whit a guy sleep in the room card stuck all the time the water in the shower go dwon to diffrant room Also thy Clen the room only in the morning if you in the room thy don’t come back later to clean
I loved the staff! They really went out of there way to make us happy.
Staff was extremely excellent. They went out of there way to be attentive and courteous. Front desk staff outstanding. Valets were very good also. Bar staff were excellent also.
Nothing all seemed correct. The staff service was professional, however lacked a bit of empathy towards a very tired traveller who arrived without sleep for nearly an entire day. Finally I got the room, and I was told that if I inform ahead of time, they would be more accommodating in the future.
Convenient to the airport. Creative designs throughout make it a very fun environment. Great bar lounge areas.
Some design element are form over function like the sink in our room splashing all over the mirror. Some elements feel like they are aging a bit. Neither factor deterred us from enjoying our stay.
I liked the comfort of the bed, small but nice gym, the size of the room and the view
Overall the design, corridors and room were way too dark. The tv was too small for the size of the room, no kettle, no welcoming water, no other way to have tea or coffee in the room without paying room service fees. And the worst thing was that the room was very noisy, we could hear everything in our floor, upstairs and outside despite the fact we were on the 11th floor. When we complained about the noise in reception, the receptionist Elena was in my opinion rude and unhelpful, I felt she was doubting my complaint and made no effort to resolve the issue which is not what you normally get when you pay for a 5* hotel
The Hotel Puerta Amrica is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and has the luxury of having three Pritzker Prizes, the Nobel of Architecture (Norman Foster, Zaha Hadid and Jean Nouvel). Each of its 12 floors plays with different materials, colours and shapes to create astonishing spaces for the senses, a sensory experience. In essence, a unique hotel, a museum to sleep.
based on 9,100 reviews
Things to know
- Nice building
- Great view
- Stylish hotel
- Beautiful architecture
Policies vary by room type and provider.
FAQs when booking at Hotel Puerta América
Where is Hotel Puerta América located?
Hotel Puerta América is located at Avenida DE America 41 in Chamartin, 3.8 km from the centre of Madrid. Las Ventas is the closest landmark to Hotel Puerta América.
When is check-in time and check-out time at Hotel Puerta América?
Check-in time is 14:00 and check-out time is 12:00 at Hotel Puerta América.
Does Hotel Puerta América offer free Wi-Fi?
Yes, Hotel Puerta América offers free Wi-Fi.
Does Hotel Puerta América offer free parking?
No, Hotel Puerta América does not offer free parking.
Does Hotel Puerta América offer free airport shuttle service?
No, Hotel Puerta América does not offer free airport shuttle service.
How far is Hotel Puerta América from the airport?
Hotel Puerta América is 9.8 km from Madrid Barajas.
Can you bring pets to Hotel Puerta América?
No, pets are not allowed at Hotel Puerta América.
Does Hotel Puerta América have a pool?
Yes, Hotel Puerta América has a pool on-site.
Reviews about Hotel Puerta América
Most popular landmarks
- Las Ventas 1.2 km
- Lazaro Galdiano Museum 1.4 km
- Museo Sorolla 2 km
- Puerta de Alcala 2.8 km
- Plaza de Cibeles 3.1 km
- Parque del Retiro 3.1 km
|Madrid Barajas||9.8 km|
|Madrid-Nuevos Ministerios||2 km|