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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
![Hotel Puerta América - Madrid - Building]()
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![Hotel Puerta América - Madrid - Building]()
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![Hotel Puerta América - Madrid - Bedroom]()
Bedroom (5)
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Bar (1)
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Restaurant (4)
![Hotel Puerta América - Madrid - Building]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Bedroom]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Bar]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Restaurant]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Patio]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Spa]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Living room]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Bathroom]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Front desk]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Building]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Bedroom]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Restaurant]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Bathroom]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Bedroom]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Restaurant]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Bathroom]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Bedroom]( "Provided by ICE Portal")
![Hotel Puerta América - Madrid - Restaurant]( "Provided by Official Hotel Information")
![Hotel Puerta América - Madrid - Bedroom]( "Provided by ICE Portal")
Hotel Puerta América
Avenida de America, 41 or, Madrid, Spain
+34 917 445 400
Cheapest
rate per night
8.6
Excellent
based on 5,609 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | $146 |
| Booking.com | $162 |
| Almundo | $167 |
Good to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 3.9 km |
Location rating | 7.7 |
Nearest airport | Madrid Barajas |
Distance to airport | 9.8 km |
Rooms available at Hotel Puerta América
Deluxe rooms
$146+
Bed type
Provider
Total stay + taxes & fees
Unknown
$146
Unknown
$162
Unknown
$176
Unknown
$193
Unknown
$198
Standard rooms
$167+
Bed type
Provider
Total stay + taxes & fees
Unknown
$167
Unknown
$189
Unknown
$192
Reviews of Hotel Puerta América
Pros
| "Amazing design of our room" | (in 49 reviews) |
|---|---|
| ""Very comfortable, great design, friendly staff"" | (in 112 reviews) |
| ""Very well designed, surprising, fun!"" | (in 8 reviews) |
Cons
| "Unfortunately they dont offer complimentary water." | (in 9 reviews) |
|---|---|
| "Worst experience in Spain" | (in 9 reviews) |
| "No extra blanket bad room service." | (in 4 reviews) |
Traveller rating
17
2
4
3
1
Time of year
Traveller type
Show reviews that mention
+
| nice hotel | in 280 reviews |
|---|---|
| staff was very friendly | in 264 reviews |
| breakfast was good | in 155 reviews |
| bit far | in 99 reviews |
| close to the metro station | in 89 reviews |
| room design | in 87 reviews |
| bar on the rooftop | in 83 reviews |
| star hotel | in 72 reviews |
| good value for money | in 58 reviews |
| city center | in 56 reviews |
| bottle of water | in 50 reviews |
| airport shuttle | in 45 reviews |
| unpleasent experience | in 37 reviews |
| room service | in 22 reviews |
| room floor | in 14 reviews |
| well designed | in 9 reviews |
| technical issue | in 8 reviews |
-
ExcellentJun 20199.7
There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!
-
ExcellentSep 20189.1
The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!
-
OkayDec 20165.1
Pretentious
The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.
While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.
-
MediocreOct 20153.7
Amateur front desk staff and missing informations
-
ExcellentJun 201510.0
Architectural joy...
Hotel is located 2mins from Madrid metro, as well as supermarkets and authentic local tapas bars and restaurants. Attraction of staying here, eventhough your a short complimentary hotel bus ride from the touristy centre, is the hotel's interior which has been designed by a number of world famous architects and designers - Foster, Hadid, amongst others. This is matched by the 5-star service of the hotel.
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About Hotel Puerta América
Overview
Located a short walk from Avenida de America Metro Station, Hotel Puerta America offers 24-hour room service, valet parking and free Wi-Fi. This luxury property is conveniently situated in Prosperidad.
The unique rooms are air conditioned and include a mini bar, a flat-screen TV and slippers. Each has a bathroom that offers a hair dryer and bathrobes.
The hotel has its own on-site restaurant, convenient for those wishing to eat in. In warm weather, guests are invited to dine alfresco on the outdoor terrace.
Madrid-Barajas Airport is around a 15-minute drive from the hotel and Diego de Leon Metro Station is within walking distance. Museo del Prado, Royal Palace of Madrid and Plaza de Oriente are also a short car ride away.
Features
8.6 Excellent
based on 5,609 reviews
9.1
Cleanliness
8.8
Comfort
8.3
Facilities
10.0
Food
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Hotel Puerta América
Wedding services
Free Wi-Fi
Babysitting or child care
Ticket service
Business centre
Car hire
Wake-up service
Internet
Terrace/Patio
Disabled access
Fax/photocopying
Concierge service
Safety deposit box
Currency exchange on-site
Gift shop
Seating area
Laundry facilities
Lift
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Library
Free toiletries
Shoeshine
Shops (on site)
Shared lounge/TV area
Room service
Heating
Tour desk
Slippers
Snack bar
Outdoor pool
No smoking
Soundproof rooms
Bathtub
Soundproofing
Restaurant
Bar/Lounge
Express check-out
Parking
Hairdryer
Fitness centre
Breakfast in the room
Bridal suite
Cable or satellite TV
Telephone
Air-conditioned
Newspapers
Toilet
Open-air bath
Safe
Long-term parking (surcharge)
Valet parking
Desk
Coffee shop
VIP room facilities
Bathrobe
Private bathroom
Garden
Designated smoking area
24-hour front desk
Night club
Storage available
Private parking
FAQs when booking at Hotel Puerta América
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Photos of Hotel Puerta América
All photos
01 of 19
Reviews about Hotel Puerta América
“Certainly is a particular one!, nice rooms, good service, terrazze, restaurant”
“Awesome design - stayed at the 10th floor, which had a cool and minimalistic touch - room to the back, which was extremely quiet, which I did not expect.”
“The staff were so friendly and helpful, room was comfortable and air conditioning was a great addition in the heat!”
“And loved the room in every way!”
“Hotel architecture, floors, rooms, etc are amazing.”
Location
Most popular landmarks
- Las Ventas1.2 km
- Museum of Lazaro Galdiano1.4 km
- Museo Sorolla2 km
- Puerta de Alcala2.8 km
- Plaza de Cibeles3.1 km
- Parque del Retiro3.1 km
Madrid travel guide
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