Prices are in New Zealand Dollars.

Hotel Puerta América

Avenida DE America 41, Madrid, , Spain
+34 917 445 400

Cheapest
rate per night

8.5

Excellent
based on 9,100 reviews
Hotel Puerta América - Madrid, Spain
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $139
Agoda.com $166
KAYAK $169
TripAdvisor
Agoda.com
KAYAK

Good to know

Distance to city centre 3.8 km
Location rating 7.2
Nearest airport Madrid Barajas
Distance to airport 9.8 km

Rooms

Check-in
Check-out

Double rooms

$188+

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Provider
Nightly base price
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$188 per night

Standard rooms

$173+

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Bed type
Provider
Nightly base price
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Unknown
$173 per night
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$178 per night
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$199 per night
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Unknown
$216 per night

Luxury rooms

$139+

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Provider
Nightly base price
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$139 per night
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$169 per night
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$200 per night
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$203 per night
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$204 per night
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$213 per night

Deluxe rooms

$166+

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Bed type
Provider
Nightly base price
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$166 per night
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$176 per night
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$181 per night
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$186 per night
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$200 per night
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$213 per night
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$223 per night
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$226 per night
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$227 per night
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$231 per night
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Unknown
$264 per night

Reviews

Pros

Cons

Traveller rating

354
142
50
12
4

Time of year

Traveller type

Show reviews that mention

+
airport and city centre in 81 reviews
best hotel in 165 reviews
bit far in 77 reviews
breakfast was very good in 96 reviews
designs in 164 reviews
far from the city in 121 reviews
floors to see different in 11 reviews
hotel room in 167 reviews
minor issues in 4 reviews
rooftop bar in 67 reviews
shuttle bus in 51 reviews
sinks in bathroom in 3 reviews
staff was very friendly in 139 reviews
star hotel in 16 reviews
value for money in 33 reviews
  • Good
    Nov 2019
    7.1

    It’s a beautiful design and the food is good

    The quality is low I gat a Room whit a guy sleep in the room card stuck all the time the water in the shower go dwon to diffrant room Also thy Clen the room only in the morning if you in the room thy don’t come back later to clean

  • Excellent
    Nov 2019
    10.0

    I loved the staff! They really went out of there way to make us happy.

    Staff was extremely excellent. They went out of there way to be attentive and courteous. Front desk staff outstanding. Valets were very good also. Bar staff were excellent also.

  • Good
    Nov 2019
    8.0

    Modern

    Nothing all seemed correct. The staff service was professional, however lacked a bit of empathy towards a very tired traveller who arrived without sleep for nearly an entire day. Finally I got the room, and I was told that if I inform ahead of time, they would be more accommodating in the future.

  • Good
    Nov 2019
    7.5

    Convenient to the airport. Creative designs throughout make it a very fun environment. Great bar lounge areas.

    Some design element are form over function like the sink in our room splashing all over the mirror. Some elements feel like they are aging a bit. Neither factor deterred us from enjoying our stay.

  • Okay
    Nov 2019
    4.6

    I liked the comfort of the bed, small but nice gym, the size of the room and the view

    Overall the design, corridors and room were way too dark. The tv was too small for the size of the room, no kettle, no welcoming water, no other way to have tea or coffee in the room without paying room service fees. And the worst thing was that the room was very noisy, we could hear everything in our floor, upstairs and outside despite the fact we were on the 11th floor. When we complained about the noise in reception, the receptionist Elena was in my opinion rude and unhelpful, I felt she was doubting my complaint and made no effort to resolve the issue which is not what you normally get when you pay for a 5* hotel

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About

Overview

The Hotel Puerta Amrica is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and has the luxury of having three Pritzker Prizes, the Nobel of Architecture (Norman Foster, Zaha Hadid and Jean Nouvel). Each of its 12 floors plays with different materials, colours and shapes to create astonishing spaces for the senses, a sensory experience. In essence, a unique hotel, a museum to sleep.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 9,100 reviews

9.0

Vibe

8.2

Breakfast

5.8

Food

4.6

Value

Things to know

  • Nice building
  • Great view
  • Stylish hotel
  • Beautiful architecture

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Night club
Safe
Storage available
Terrace/Patio
Lift
Laundry facilities
Express check out
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Designated smoking area
Wedding services
Rooftop

FAQs when booking at Hotel Puerta América

Where is Hotel Puerta América located?

Hotel Puerta América is located at Avenida DE America 41 in Chamartin, 3.8 km from the centre of Madrid. Las Ventas is the closest landmark to Hotel Puerta América.

When is check-in time and check-out time at Hotel Puerta América?

Check-in time is 14:00 and check-out time is 12:00 at Hotel Puerta América.

Does Hotel Puerta América offer free Wi-Fi?

Yes, Hotel Puerta América offers free Wi-Fi.

Does Hotel Puerta América offer free parking?

No, Hotel Puerta América does not offer free parking.

Does Hotel Puerta América offer free airport shuttle service?

No, Hotel Puerta América does not offer free airport shuttle service.

How far is Hotel Puerta América from the airport?

Hotel Puerta América is 9.8 km from Madrid Barajas.

Can you bring pets to Hotel Puerta América?

No, pets are not allowed at Hotel Puerta América.

Does Hotel Puerta América have a pool?

Yes, Hotel Puerta América has a pool on-site.

Photos

Hotel Puerta América - Madrid - Building All photos (50)
Hotel Puerta América - Madrid - Bar Bar (1)
Hotel Puerta América - Madrid - Bathroom Bathroom (2)
Hotel Puerta América - Madrid - Bedroom Bedroom (9)
Hotel Puerta América - Madrid - Building Building (2)

Location

Most popular landmarks

  • Las Ventas 1.2 km
  • Lazaro Galdiano Museum 1.4 km
  • Museo Sorolla 2 km
  • Puerta de Alcala 2.8 km
  • Plaza de Cibeles 3.1 km
  • Parque del Retiro 3.1 km

Madrid travel guide

Learn about Madrid on KAYAK

Getting Around

Madrid Barajas 9.8 km
Madrid-Nuevos Ministerios 2 km
Madrid-Recoletos 2.6 km

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