Prices are in New Zealand Dollars.

Hotel Puerta América

Avenida de America, 41 or, Madrid, Spain
+34 917 445 400

Cheapest
rate per night

8.6

Excellent
based on 5,609 reviews
Hotel Puerta América - Madrid, Spain
Wed 21/4
-
Thu 22/4
Compare vs KAYAK |

Provider Nightly total
Agoda.com $146
Booking.com $162
Almundo $167
Agoda.com
Booking.com
Almundo

Good to know

Value for money

8.2

Distance to city centre

3.9 km

Location rating

7.7

Nearest airport

Madrid Barajas

Distance to airport

9.8 km

Rooms available at Hotel Puerta América

Wed 21/4
Thu 22/4

Deluxe rooms

$146+

Bed type
Provider
Total stay + taxes & fees
Unknown
$146
Unknown
$162
Unknown
$176
Unknown
$193
Unknown
$198

Standard rooms

$167+

Bed type
Provider
Total stay + taxes & fees
Unknown
$167
Unknown
$189
Unknown
$192

Reviews of Hotel Puerta América

Pros

Cons

Traveller rating

17
2
4
3
1

Time of year

Traveller type

Show reviews that mention

+
nice hotel in 280 reviews
staff was very friendly in 264 reviews
breakfast was good in 155 reviews
bit far in 99 reviews
close to the metro station in 89 reviews
room design in 87 reviews
bar on the rooftop in 83 reviews
star hotel in 72 reviews
good value for money in 58 reviews
city center in 56 reviews
bottle of water in 50 reviews
airport shuttle in 45 reviews
unpleasent experience in 37 reviews
room service in 22 reviews
room floor in 14 reviews
well designed in 9 reviews
technical issue in 8 reviews
  • Excellent
    Jun 2019
    9.7

    There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!

  • Excellent
    Sep 2018
    9.1

    The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!

  • Okay
    Dec 2016
    5.1

    Pretentious

    The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

    While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

  • Mediocre
    Oct 2015
    3.7

    Amateur front desk staff and missing informations

  • Excellent
    Jun 2015
    10.0

    Architectural joy...

    Hotel is located 2mins from Madrid metro, as well as supermarkets and authentic local tapas bars and restaurants. Attraction of staying here, eventhough your a short complimentary hotel bus ride from the touristy centre, is the hotel's interior which has been designed by a number of world famous architects and designers - Foster, Hadid, amongst others. This is matched by the 5-star service of the hotel.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Hotel Puerta América

Overview

Located a short walk from Avenida de America Metro Station, Hotel Puerta America offers 24-hour room service, valet parking and free Wi-Fi. This luxury property is conveniently situated in Prosperidad.

The unique rooms are air conditioned and include a mini bar, a flat-screen TV and slippers. Each has a bathroom that offers a hair dryer and bathrobes.

The hotel has its own on-site restaurant, convenient for those wishing to eat in. In warm weather, guests are invited to dine alfresco on the outdoor terrace.

Madrid-Barajas Airport is around a 15-minute drive from the hotel and Diego de Leon Metro Station is within walking distance. Museo del Prado, Royal Palace of Madrid and Plaza de Oriente are also a short car ride away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 5,609 reviews

9.1

Cleanliness

8.8

Comfort

8.3

Facilities

10.0

Food

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Hotel Puerta América

Wedding services
Free Wi-Fi
Babysitting or child care
Ticket service
Business centre
Car hire
Wake-up service
Internet
Terrace/Patio
Disabled access
Fax/photocopying
Concierge service
Safety deposit box
Currency exchange on-site
Gift shop
Seating area
Laundry facilities
Lift
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Library
Free toiletries
Shoeshine
Shops (on site)
Shared lounge/TV area
Room service
Heating
Tour desk
Slippers
Snack bar
Outdoor pool
No smoking
Soundproof rooms
Bathtub
Soundproofing
Restaurant
Bar/Lounge
Express check-out
Parking
Hairdryer
Fitness centre
Breakfast in the room
Bridal suite
Cable or satellite TV
Telephone
Air-conditioned
Newspapers
Toilet
Open-air bath
Safe
Long-term parking (surcharge)
Valet parking
Desk
Coffee shop
VIP room facilities
Bathrobe
Private bathroom
Garden
Designated smoking area
24-hour front desk
Night club
Storage available
Private parking

FAQs when booking at Hotel Puerta América

Where is Hotel Puerta América located?

When is check-in time and check-out time at Hotel Puerta América?

Does Hotel Puerta América offer free Wi-Fi?

Does Hotel Puerta América offer free parking?

Does Hotel Puerta América offer free airport shuttle service?

How far is Hotel Puerta América from the airport?

Does Hotel Puerta América have a pool?

Photos of Hotel Puerta América

Hotel Puerta América - Madrid - Building
All photos (19)
Hotel Puerta América - Madrid - Building
Building (2)
Hotel Puerta América - Madrid - Bedroom
Bedroom (5)
Hotel Puerta América - Madrid - Bar
Bar (1)
Hotel Puerta América - Madrid - Restaurant
Restaurant (4)

Location

Most popular landmarks

  • Las Ventas1.2 km
  • Museum of Lazaro Galdiano1.4 km
  • Museo Sorolla2 km
  • Puerta de Alcala2.8 km
  • Plaza de Cibeles3.1 km
  • Parque del Retiro3.1 km

Madrid travel guide

Learn about Madrid on KAYAK

Nearby hotels

Closest

8.7 Excellent (1,837 reviews)
0.31 km

Cheapest

8.7 Excellent (1,837 reviews)
0.31 km

Most recommended

8.7 Excellent (1,837 reviews)
0.31 km
Hotels Europe Spain Madrid Madrid Hotel Puerta América