Best Madrid hotels near Plaza de Callao
The new Barceló Torre de Madrid hotel is located in one of the most iconic buildings in the capital: the Torre de Madrid. Designed by internationally renowned Spanish designer Jaime Hayón, winner of the EDIDA 2016 design award.> This designer hotel is the most convenient place to stay to discover Madrid, thanks to its excellent location in the Plaza de España, a few steps from the Gran Vía, a 10-minute walk from the Royal Palace of Madrid and a 15-minute walk from the Puerta del Sol and the Plaza Mayor.
Overall 9.2 Excellent
Based on 2,362 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Very comfy too Comfortable
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.
Excellent
9.2
Pros: The concierge were very helpful with recommendations of bars and restaurants. Great setting for breakfast, some dividing walls which made it feel more intimate than other big hall like breakfast areas in other hotels. And food great too!
Excellent
10.0
Pros: Location is perfect Outstanding breakfast
Excellent
9.6
Pros: Really convenient location. Comfortable bed. Staff were brilliant, couldn’t do more to help. Cocktail bar ex great. Pool was an added bonus. Great breakfast.
Excellent
9.6
Pros: 1. Location excellent 2. Adequate size of the rooms 3. Extremely comfortable rooms 4. Very clean
Excellent
9.5
Pros: The staff on reception were very friendly and helpful, Andres in particular was excellent in helping us during our stay. We got a room upgrade with a view for free without any question. Location was great as it is based very central and near to all the theatre's and shopping areas. The Plaza Espana metro stop is also a couple of steps away.
Excellent
10.0
Pros: Sonia Palmero was amazing, thank you for making our last day amazing
Excellent
10.0
Pros: Beautiful, comfortable room. Best bed I've ever slept in. Lovely breakfast, lovely staff.
Details
Reviews
Overall 9.2 Excellent
Based on 2,362 reviews
WiFi
10.0
Location
9.6
Breakfast
9.4
Vibe
9.4
Cleanliness
9.3
Service
9.3
Room
8.5
Food
8.5
Comfort
8.4
Bar
8.1
Amenities
7.9
Wellness
7.4
Pool
5.3
Breakfast
9.4
Cleanliness
9.3
Vibe
9.1
Location
9.1
Comfort
8.6
Food
8.6
Service
8.6
Room
8.5
Bar
7.9
Amenities
7.4
Pool
5.4
Cleanliness
9.5
Location
9.5
Service
9.4
Breakfast
9.2
Vibe
9.2
Food
8.5
Room
8.3
Comfort
8.2
Amenities
7.9
Location
9.6
Breakfast
9.1
Service
8.8
Room
7.9
Comfort
7.9
Pool
5.2
Location
9.6
Service
9.2
9.2 Excellent
Pros: Very comfy too Comfortable
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.
Cons: Nothing
9.2 Excellent
Pros: The concierge were very helpful with recommendations of bars and restaurants. Great setting for breakfast, some dividing walls which made it feel more intimate than other big hall like breakfast areas in other hotels. And food great too!
Cons: The room we had was little small, nice decor but pretty standard hotel room layout. Weird semi enclosed bathroom with opaque glass walls for shower and toilet making it not very private.
10.0 Excellent
Pros: Location is perfect Outstanding breakfast
Cons: Nothing
9.6 Excellent
Pros: Really convenient location. Comfortable bed. Staff were brilliant, couldn’t do more to help. Cocktail bar ex great. Pool was an added bonus. Great breakfast.
Cons: Nothing - couldn’t fault this hotel.
9.6 Excellent
Pros: 1. Location excellent 2. Adequate size of the rooms 3. Extremely comfortable rooms 4. Very clean
Cons: The check in process was cumbersome and we had to wait for almost 45 minutes for our rooms.
9.5 Excellent
Pros: The staff on reception were very friendly and helpful, Andres in particular was excellent in helping us during our stay. We got a room upgrade with a view for free without any question. Location was great as it is based very central and near to all the theatre's and shopping areas. The Plaza Espana metro stop is also a couple of steps away.
Cons: Breakfast and dinner is very expensive if not included in your package. Also if you wanted to go swimming you will need to bring your own swimming cap and flip flops or they will charge you. As I didn't purchase these and sat in the sauna instead I felt like I was being watched to make sure I didn't go in the pool without a cap on.
10.0 Excellent
Pros: Sonia Palmero was amazing, thank you for making our last day amazing
Cons: We had some issues with the room but after speaking with Sonia she cleared it all up
10.0 Excellent
Pros: Beautiful, comfortable room. Best bed I've ever slept in. Lovely breakfast, lovely staff.
Cons: Nothing
The new Barceló Torre de Madrid hotel is located in one of the most iconic buildings in the capital: the Torre de Madrid. Designed by internationally renowned Spanish designer Jaime Hayón, winner of the EDIDA 2016 design award.> This designer hotel is the most convenient place to stay to discover Madrid, thanks to its excellent location in the Plaza de España, a few steps from the Gran Vía, a 10-minute walk from the Royal Palace of Madrid and a 15-minute walk from the Puerta del Sol and the Plaza Mayor.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9.0 Excellent
Based on 2,860 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Everythin very good! Clealiness, services and staff!
Good
6.7
Pros: Large clean powerful rainshower.
Excellent
9.2
Pros: Great location in the centre of Madrid. Lovely comfortable bed and decent sized room. Rooftop bar great for sundowners!
Excellent
8.8
Pros: Location was perfect and staff very helpful.
Excellent
10.0
Pros: Beautiful hotel,location,staff...everything!
Excellent
9.6
Pros: Great staff and atmosphere and location.
Good
6.3
Pros: The price, location and the room space
Excellent
9.6
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Excellent
10.0
Pros: my suite junior was amazing , it was very clean . Flowers and welcoming notes were terrific. I really love the Hotel
Excellent
10.0
Pros: Great location. Lovely room. Roof top bar brilliant!
Excellent
9.2
Pros: The location, size of the room and cleanliness.
Details
Reviews
Overall 9.0 Excellent
Based on 2,860 reviews
Location
9.5
Service
8.8
Room
7.9
WiFi
7.1
Breakfast
7.0
Value
5.4
Wellness
1.5
Location
9.6
Bar
8.7
Service
8.3
Room
7.8
Breakfast
7.4
Value
5.9
Location
9.5
Service
9.3
Bar
8.7
Room
8.2
Breakfast
7.3
Food
5.9
Location
9.6
Service
8.5
Room
7.4
Location
9.6
Service
8.9
Room
7.5
9.7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
6.7 Good
Pros: Large clean powerful rainshower.
Cons: Rooms were quite small and noisy. We were only complimented one small bottle of water each per day.
9.2 Excellent
Pros: Great location in the centre of Madrid. Lovely comfortable bed and decent sized room. Rooftop bar great for sundowners!
Cons: Traffic in the street the hotel was on could be very congested
8.8 Excellent
Pros: Location was perfect and staff very helpful.
Cons:
10.0 Excellent
Pros: Beautiful hotel,location,staff...everything!
Cons:
9.6 Excellent
Pros: Great staff and atmosphere and location.
Cons: We would have like breakfast included for both mornings.
6.3 Good
Pros: The price, location and the room space
Cons: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big
9.6 Excellent
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Cons: Nothing negative at all
10.0 Excellent
Pros: my suite junior was amazing , it was very clean . Flowers and welcoming notes were terrific. I really love the Hotel
Cons: anything
10.0 Excellent
Pros: Great location. Lovely room. Roof top bar brilliant!
Cons: Nothing!
9.2 Excellent
Pros: The location, size of the room and cleanliness.
Cons: It’s noisy outside
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
With a stay at Axel Hotel Madrid - Adults Only in Madrid (Literary Quarter), you'll be within a 5-minute walk of Plaza de Santa Ana and Teatro Nuevo Apolo. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.9 Excellent
Based on 4,822 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.6
Pros: Beautiful rooms, amazing rooftop! Alberto provided us with a free upgrade to the best room. Thank you very much!
Excellent
10.0
Okay
4.2
Pros: The staff were somewhat friendly
Excellent
10.0
Pros: Me and husband stayed here for two nights while we visited my son, the room was amazing and spotlessly clean 10/10
Excellent
10.0
Pros: The room had a very Madrid modern flavour to it. The Pool was fantastic!
Excellent
8.0
Pros: Breakfast great, but on one or two days the staff were a bit wayward about remembering to bring your coffee/tea
Excellent
9.6
Pros: Arrival drink was appreciated, quirky rooms and great location!
Good
7.9
Pros: Location pretty good Staff super nice Room very large
Good
6.7
Pros: The location of the hotel was perfect only 5 mins walk from plaza mayor.
Okay
4.2
Pros: The location is fine if you are going to Madrid for the first time. VERY TOURISTY
Excellent
8.3
Pros: Staff were really nice, room was clean.
Details
Reviews
Overall 8.9 Excellent
Based on 4,822 reviews
Location
9.6
WiFi
9.3
Vibe
9.2
Service
9.2
Amenities
8.2
Room
8.2
Breakfast
7.5
Pool
6.9
Location
9.7
Service
9.3
Vibe
8.7
Room
8.1
Breakfast
7.6
Bar
7.2
Pool
5.8
Value
5.2
Location
9.4
Room
9.3
Vibe
9.1
Service
8.9
Cleanliness
8.5
Amenities
8.1
Comfort
7.9
Pool
7.0
Breakfast
6.5
Value
5.4
Wellness
5.0
Location
9.6
Service
9.2
Vibe
9.0
Cleanliness
8.3
Room
7.4
Location
9.7
Service
9.3
Room
7.6
9.6 Excellent
Pros: Beautiful rooms, amazing rooftop! Alberto provided us with a free upgrade to the best room. Thank you very much!
Cons: Unfortunately, it was raining so we couldn’t use the pool
10.0 Excellent
Pros:
Cons: Will stay at Axel over and over again!
4.2 Okay
Pros: The staff were somewhat friendly
Cons: The property deducted more money than I was quoted on booking.com. I’ve raised it with booking.com and they supported me to address this issue immediately. I opted for a superior room with balcony. Upon arrival I was informed that all the rooms with balcony were no longer available. Instead I was left to the room available. Absolutely shocking. The breakfast was terrible. Cold coffee and eggs. The shower had long hairs in it before use. I wouldn’t normally complain but to pay for a room with balcony and not getting this and no care from hotel isint really great. Never have I experienced this before.
10.0 Excellent
Pros: Me and husband stayed here for two nights while we visited my son, the room was amazing and spotlessly clean 10/10
Cons:
10.0 Excellent
Pros: The room had a very Madrid modern flavour to it. The Pool was fantastic!
Cons:
8.0 Excellent
Pros: Breakfast great, but on one or two days the staff were a bit wayward about remembering to bring your coffee/tea
Cons: Claiming a swimming pool, when it is really little more than a lounging pool albeit as part of a delightful city centre roof terrace
9.6 Excellent
Pros: Arrival drink was appreciated, quirky rooms and great location!
Cons: Parking directions could be clearer given it's a one way street and very tight turn, bar opening times could be clearer too.
7.9 Good
Pros: Location pretty good Staff super nice Room very large
Cons: Massage was terrible Pool bar was closed during the day by the pool Still Think it’s over priced for what it is.
6.7 Good
Pros: The location of the hotel was perfect only 5 mins walk from plaza mayor.
Cons: We hated the decoration. Black walls throughout the hotel and rooms with purple uv lights all over made it look slutty. Seeing as we didnt realise it was a gay hotel we were quite disappointed. The pictures posted in booking.com showed a completley different ambience as apposed to what we found ourselves with. Beds were very uncomfortable, rooms were very cramped and the room decor was horrible. The perfume/freshner used throughout the hotel smelt really strong and horrible. Won't be staying there again!!
4.2 Okay
Pros: The location is fine if you are going to Madrid for the first time. VERY TOURISTY
Cons: Almost everything The price doesn’t reflect what you find inside It’s outdated It’s tacky It’s uncomfortable Really “ fun “ if we were in 2007-2010. But come on. Times changed
8.3 Excellent
Pros: Staff were really nice, room was clean.
Cons: The bar is really dead.
With a stay at Axel Hotel Madrid - Adults Only in Madrid (Literary Quarter), you'll be within a 5-minute walk of Plaza de Santa Ana and Teatro Nuevo Apolo. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.9 Excellent
Based on 1,881 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Great location and well furnished
Excellent
9.6
Pros: The staff were incredibly helpful during our stay. They made reservations for us, grabbed and instructed taxis where to take us, and were overall very hospitable. The room itself is well-appointed and the location makes it easy to walk to a number of Madrid's "must dos."
Excellent
10.0
Pros: Excellent situation! Good food! And very dog friendly!!!
Excellent
10.0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
10.0
Pros: Clean, beautiful and great service
Excellent
10.0
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Excellent
10.0
Pros: Very good location Very good to stop very clean I would stay in it next time
Excellent
9.2
Pros: Great staff who helped us with a few things including printing boarding passes.
Excellent
9.2
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Excellent
10.0
Pros: Perfect staffs
Excellent
10.0
Pros: Great view and beautiful suite on the 5th floor
Excellent
10.0
Pros: Great location, friendly stuff, nice and clean
Details
Reviews
Overall 8.9 Excellent
Based on 1,881 reviews
Location
9.7
Service
9.2
Room
7.4
Breakfast
7.3
WiFi
5.6
Wellness
2.1
Location
9.6
Service
9.1
Breakfast
7.3
Room
7.0
Comfort
6.4
Location
9.6
Service
8.9
Breakfast
7.2
Room
7.0
Amenities
5.1
Vibe
4.6
Room
6.8
Location
9.8
Service
9.3
10.0 Excellent
Pros: Great location and well furnished
Cons: Nothing
9.6 Excellent
Pros: The staff were incredibly helpful during our stay. They made reservations for us, grabbed and instructed taxis where to take us, and were overall very hospitable. The room itself is well-appointed and the location makes it easy to walk to a number of Madrid's "must dos."
Cons: Our room was noisy at night. We could clearly hear conversations and sounds from our neighbors' rooms. I liked the bed but my wife had trouble getting comfortable at night.
10.0 Excellent
Pros: Excellent situation! Good food! And very dog friendly!!!
Cons:
10.0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
10.0 Excellent
Pros: Clean, beautiful and great service
Cons: Nothing
10.0 Excellent
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Cons: Having the pool at another hotel implied we had to go out of the building to get to it.
10.0 Excellent
Pros: Very good location Very good to stop very clean I would stay in it next time
Cons:
9.2 Excellent
Pros: Great staff who helped us with a few things including printing boarding passes.
Cons:
9.2 Excellent
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Cons: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.
10.0 Excellent
Pros: Perfect staffs
Cons: No balcony
10.0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
10.0 Excellent
Pros: Great location, friendly stuff, nice and clean
Cons:
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Gran Hotel Sercotel Conde Duque is located in the centre of Madrid and offers a charming Tea Room with more than 70 types of tea. Guests have free access to a nearby gym.
The elegant, air-conditioned rooms at Gran Hotel Sercotel Conde Duque feature a private bathroom with a hydromassage shower and amenities. They also include a free laptop-sized safe, pillow menu and a flat-screen TV.
They accept pets (dogs and cats) of up to 5kg for 25 €/day (10% VAT included)
San Bernardo Metro Station is conveniently situated 200 m away. The famous Centro Cultural Galileo Galilei and Clamores concert halls are in the surrounding area.
The buffet breakfast includes a corner with healthy, organic food. The hotel offers aromatherapy and massage services. Staff can also take guests on a tapas route.
Overall 8.7 Excellent
Based on 4,086 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Great location, lovely rooms, friendly staff
Excellent
8.3
Pros: The room is nice, modern yet combined classic texture. I like how they use room fragrance almost everywhere. Also, very elegant decor and furniture.
Excellent
10.0
Pros: Very nice hotel. Good staff, good rooms, good breakfast and good location. The fitness room is a real gym. Congratulations for all
Excellent
10.0
Pros: The staff were friendly and helped you find your way around the city
Good
7.5
Pros: Comfortable, breakfast
Good
7.1
Pros: Good location, clean
Excellent
10.0
Pros: We used this hotel as a base for ourselves and friends who were attending our daughter’s wedding in El Escorial. Very central, close to real restaurants and tourist attractions.
Excellent
10.0
Pros: Very friendly staff. Hotel is very clean and comfortable.
Excellent
9.0
Pros: Proximity to train station and city center
Excellent
8.0
Pros: Very quiet room, location close to Saint Bernard metro station, hotel looks very impressive inside, breakfast buffet was nice, staff is very friendly and speaks English very well.
Excellent
8.8
Pros: Good location and very comfortable rooms well equipped.
Good
7.5
Pros: We spent two nights here while visiting Madrid. The hotel staff were very pleasant, and the location works well if you want to visit the city by foot, without needing any transport. It's an easy walk to the royal palace.
Details
Reviews
Overall 8.7 Excellent
Based on 4,086 reviews
Location
9.5
Service
9.0
Bar
8.8
Breakfast
7.9
Wellness
7.6
Room
6.9
WiFi
4.8
Location
9.4
Service
8.7
Breakfast
7.6
Room
7.3
Comfort
7.2
Value
6.3
Location
9.3
Service
9.2
Breakfast
7.9
Room
6.9
Comfort
6.3
Value
5.7
Location
9.7
Service
9.1
Breakfast
8.4
Value
7.0
Room
6.4
WiFi
2.5
Location
9.6
Service
9.0
Breakfast
7.5
Food
7.1
Room
6.2
10.0 Excellent
Pros: Great location, lovely rooms, friendly staff
Cons: Late check on. My flight landed at 10am and I had to wait till 3pm to check in after 36hours flight
8.3 Excellent
Pros: The room is nice, modern yet combined classic texture. I like how they use room fragrance almost everywhere. Also, very elegant decor and furniture.
Cons: The wi-fi was really bad in my room (we stayed on the 4th floor). We told the staff several times, but nothing changed. We stayed for 5 nights, so it was really a deal when you cannot use proper internet speed. After the first night, I realize that our inner converter has a burned hole from a cigarette. We told the staff and they changed immediately after that. But, it's just not something you expect coming from such a hotel like this.
10.0 Excellent
Pros: Very nice hotel. Good staff, good rooms, good breakfast and good location. The fitness room is a real gym. Congratulations for all
Cons: Not much variety of gluten free foods
10.0 Excellent
Pros: The staff were friendly and helped you find your way around the city
Cons: None
7.5 Good
Pros: Comfortable, breakfast
Cons: Location was good but requires a bit of walking or local transport to get to the center
7.1 Good
Pros: Good location, clean
Cons: No pressure on water on 8th floor, poor breakfast
10.0 Excellent
Pros: We used this hotel as a base for ourselves and friends who were attending our daughter’s wedding in El Escorial. Very central, close to real restaurants and tourist attractions.
Cons: Wi-fi speed and coverage could be improved
10.0 Excellent
Pros: Very friendly staff. Hotel is very clean and comfortable.
Cons:
9.0 Excellent
Pros: Proximity to train station and city center
Cons: The shower in the room was not working properly and only had cold water.
8.0 Excellent
Pros: Very quiet room, location close to Saint Bernard metro station, hotel looks very impressive inside, breakfast buffet was nice, staff is very friendly and speaks English very well.
Cons: WiFi was practically unusable, when it did connect the speed was around 2Mb, I had to use my mobile connection. Can't understand how a 4 star hotel can't sort out their WiFi.
8.8 Excellent
Pros: Good location and very comfortable rooms well equipped.
Cons: Stopping their pet policy, but that’s very personal. I her than that, everything’s great
7.5 Good
Pros: We spent two nights here while visiting Madrid. The hotel staff were very pleasant, and the location works well if you want to visit the city by foot, without needing any transport. It's an easy walk to the royal palace.
Cons:
Gran Hotel Sercotel Conde Duque is located in the centre of Madrid and offers a charming Tea Room with more than 70 types of tea. Guests have free access to a nearby gym.
The elegant, air-conditioned rooms at Gran Hotel Sercotel Conde Duque feature a private bathroom with a hydromassage shower and amenities. They also include a free laptop-sized safe, pillow menu and a flat-screen TV.
They accept pets (dogs and cats) of up to 5kg for 25 €/day (10% VAT included)
San Bernardo Metro Station is conveniently situated 200 m away. The famous Centro Cultural Galileo Galilei and Clamores concert halls are in the surrounding area.
The buffet breakfast includes a corner with healthy, organic food. The hotel offers aromatherapy and massage services. Staff can also take guests on a tapas route.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8.7 Excellent
Based on 2,929 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.9
Pros: Location and Staff
Excellent
8.0
Pros: The very friendly and helpful staff
Excellent
10.0
Pros: Excellent service and central location....
Okay
4.6
Pros: The location
Good
7.5
Pros: Location
Good
7.9
Pros: It’s a good quality hotel and had nice lounge area. Rooms are ok, not exciting but not bad either. Location is excellent.
Excellent
8.8
Pros: Everything it was really very good stay. Location and staff are beyond any expectations! Very good breakfast and in room service.
Excellent
10.0
Pros: Perfect location, friendly staff, excellent amenities, comfortable and clean
Excellent
8.8
Mediocre
2.0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Okay
4.2
Pros: Not impressed and not value for money
Excellent
9.6
Pros: Property was super clean, location was perfect to everything, beds were good, and staff were excellent. The water and candies outside the elevator were very refreshing. They had no coffee in the room but we were able to walk across the street to Starbucks.
Details
Reviews
Overall 8.7 Excellent
Based on 2,929 reviews
Location
9.5
Service
9.2
Breakfast
8.8
Food
8.0
WiFi
7.1
Room
6.0
Vibe
5.4
Amenities
5.3
Value
5.0
Comfort
4.7
Cleanliness
4.5
Pool
1.0
Service
9.7
Location
9.6
Breakfast
8.8
Room
6.3
Amenities
5.3
Value
5.2
Cleanliness
5.1
Vibe
4.8
Comfort
4.4
Location
9.8
Service
9.1
Breakfast
8.8
Room
6.4
Comfort
5.1
Vibe
5.0
Cleanliness
4.3
Location
9.5
Service
9.1
Breakfast
8.7
Room
5.1
Breakfast
9.0
Room
5.5
7.9 Good
Pros: Location and Staff
Cons: Consistency of Housekeeping Turndown service Linen supply
8.0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
10.0 Excellent
Pros: Excellent service and central location....
Cons:
4.6 Okay
Pros: The location
Cons: The room is very small The bed was moving The toilet not clean The value is to high
7.5 Good
Pros: Location
Cons: The facilities are old
7.9 Good
Pros: It’s a good quality hotel and had nice lounge area. Rooms are ok, not exciting but not bad either. Location is excellent.
Cons: Rooms are not well equipped it feels but worn. Overall feeling is not bad but something is missing rooms are not for example as stylish and modern like I saw in Cordoba. It feels like Madrid hotel wasn’t renovated long time so it is bit less exciting as you would expect for price and location. I was in multiple NH properties and this one was bit below group standard.
8.8 Excellent
Pros: Everything it was really very good stay. Location and staff are beyond any expectations! Very good breakfast and in room service.
Cons: Gym is good but small if few people come together and 2 machines out of 4 were out of order. But the view I in gym is superb.
10.0 Excellent
Pros: Perfect location, friendly staff, excellent amenities, comfortable and clean
Cons: I really enjoyed everything
8.8 Excellent
Pros:
Cons: beds were entirely to hard!!
2.0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
4.2 Okay
Pros: Not impressed and not value for money
Cons: Not impressed and not value for money
9.6 Excellent
Pros: Property was super clean, location was perfect to everything, beds were good, and staff were excellent. The water and candies outside the elevator were very refreshing. They had no coffee in the room but we were able to walk across the street to Starbucks.
Cons: No coffee in the rooms and hotel coffee was not very good. Beds were ok but have had better
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
Overall 8.6 Excellent
Based on 7,372 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
3.3
Pros: Nothing
Excellent
9.6
Pros: Location is excellent for visiting the major art galleries and is close to the railway station if you plan to explore beyond Madrid. It is situated in a wide tree-lined boulevard (which is also a busy dual carriageway) but is opposite the Botanical gardens and is a pleasant street to walk along but on the other side rather than the side of the hotel which is a rather scruffy. Wonderful views from the upper floors. We loved our room with a balcony. Bedrooms and bathrooms are good quality and the breakfasts are really fabulous. Worth staying in this hotel just for that.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Location was great for art museums Terrace off our room was nice Staff helpful
Excellent
8.8
Pros: Location was excellent as it's near Atocha Rail station,Prado Museum,Retiro park and convenient to the Metro. Breakfast was good with a wide variety of items to choose from.
Excellent
8.8
Mediocre
3.0
Pros: It was very clean at a great location.
Good
7.1
Pros: It was clean, quiet and relatively comfortable.
Excellent
10.0
Pros: Breakfast was excellent. Amenities were excellent. Was upgraded to a great room. Love the expresso maker in the room.
Excellent
8.8
Pros: I was lucky enough to be the ‘customer of the day’ so my room was upgraded to superior from standard and had a fabulous view. Hard to dislike that! And the staff were very helpful and friendly! I’d go back and I’d recommend it!
Excellent
9.6
Pros: Great location for the railway station and museum.Friendly and helpful staff.
Okay
5.0
Pros: Close to many small restaurants that served good food
Details
Reviews
Overall 8.6 Excellent
Based on 7,372 reviews
Location
9.3
Service
8.6
Breakfast
8.6
Room
6.9
WiFi
6.3
Comfort
5.0
Value
4.7
Wellness
2.6
Location
9.7
Breakfast
9.5
Service
8.6
Room
7.1
Amenities
6.9
Value
4.9
Location
9.4
Service
9.0
Breakfast
8.5
Room
7.0
Amenities
6.8
Value
4.6
Location
9.3
Breakfast
8.6
Service
8.5
Room
7.3
Comfort
4.9
Location
9.1
Service
8.8
Breakfast
8.4
Room
6.3
Amenities
5.6
Comfort
4.8
3.3 Mediocre
Pros: Nothing
Cons: Pigeon rooms at 770 euro 2 nighrs really bad
9.6 Excellent
Pros: Location is excellent for visiting the major art galleries and is close to the railway station if you plan to explore beyond Madrid. It is situated in a wide tree-lined boulevard (which is also a busy dual carriageway) but is opposite the Botanical gardens and is a pleasant street to walk along but on the other side rather than the side of the hotel which is a rather scruffy. Wonderful views from the upper floors. We loved our room with a balcony. Bedrooms and bathrooms are good quality and the breakfasts are really fabulous. Worth staying in this hotel just for that.
Cons: Only the street outside! There is a large McDonalds to one side and a series of unappealing souvenir and takeaway shops to the other, plus bus stops on the pavement. It's a very busy street and not very attractive at this end but cross over the road and you are in a different world.
9.0 Excellent
Pros: Location
Cons: Nothing, it is great
10.0 Excellent
Pros: Location was great for art museums Terrace off our room was nice Staff helpful
Cons:
8.8 Excellent
Pros: Location was excellent as it's near Atocha Rail station,Prado Museum,Retiro park and convenient to the Metro. Breakfast was good with a wide variety of items to choose from.
Cons: Staff seemed to be more efficient that friendly. Questions were answered rather tersely and hurriedly. In house restaurant was only fair with much exaggerated descriptions of the high quality of the food. While the food was OK, it wasn't "the best that you'll find in Madrid". Matress was somewhat lumpy and uncomfortable.
8.8 Excellent
Pros:
Cons: the room is facing the road with heavy traffic it is very noisy.
3.0 Mediocre
Pros: It was very clean at a great location.
Cons: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept†in (didn’t really sleep). These beds bring the hotel to a 2 s
7.1 Good
Pros: It was clean, quiet and relatively comfortable.
Cons: The sink was extremely shallow, Harry potter would have struggled to scoop out enough water to feed Dumbledor! The TV had no signal whatsoever.
10.0 Excellent
Pros: Breakfast was excellent. Amenities were excellent. Was upgraded to a great room. Love the expresso maker in the room.
Cons:
8.8 Excellent
Pros: I was lucky enough to be the ‘customer of the day’ so my room was upgraded to superior from standard and had a fabulous view. Hard to dislike that! And the staff were very helpful and friendly! I’d go back and I’d recommend it!
Cons:
9.6 Excellent
Pros: Great location for the railway station and museum.Friendly and helpful staff.
Cons:
5.0 Okay
Pros: Close to many small restaurants that served good food
Cons: The hotel faces the bus and taxi lane straight as you go out of the main entrance, which means there is no parking or have a drop of area to get in or out of the hotel when you have luggage. Facilities are poor; you ask for iron and iron board you are told to speed up to return ASAP We requested a scale to check the weight of our suitcases but told must go at the reception to do that despite explaining to them that we have many suitcases and want to ensure that we are not exceeding the airline limits for each one but that didn't help they insisted "if you want you come down with your suitcases". Will not ever stay in this hotel again
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
A stay at Safestay Madrid places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.6 Excellent
Based on 7,095 reviews
All reviews
- All reviews
- Solo
- Couples
- Business
- Families
Excellent
10.0
Pros: It was well my stay in safestay. Very friendly staff and the room very nice and bed very comfortable
Good
7.0
Pros: I liked the way I was attended to the night I arrived. Explanation was very understandable. Warm multi-linguist receptionist.
Excellent
10.0
Pros: The hostel was very clean, the bed was comfortable. Over all it was nice to stay there.
Good
6.3
Pros: Bed is comfortable. Personal locker, room key and entrance key enable to secure hostel and personal valuables.
Good
7.5
Pros: budget stay with nice location
Excellent
10.0
Excellent
9.6
Pros: The bedrooms are extremely spacious, it didn’t feel like you were on top of one another like in most hostels. I found it super clean and the bed was very comfortable. The staff are super lovely and the bar on the terrace is a great place to meet others. There’s a dry area in the individual showers to hang your things which is rare in other places.
Excellent
9.6
Pros: Clean, nice, good value for the money! Good basic breakfast, location very close to the metro (about 5 min walk) 24 hour front desk. I came after 01h after midnight and got fast check in!
Good
7.9
Pros: Friendly and helpful staff. Walking distance to Sol station
Excellent
8.8
Pros: Great location between metro stations Bilbao and Alfonzo Martinez. Lovely building, very clean, good staff, loads of plugs and a shop next door. Only there one night so can't comment on the organised activities. 24 hour desk for early check out. Have some cash for key deposit.
Excellent
9.7
Pros: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money
Excellent
9.7
Pros: Everything worked out perfectly during my stay.
I have no complaints.
Value for money is 5 stars without a doubt.
Details
Reviews
Overall 8.6 Excellent
Based on 7,095 reviews
Location
9.3
Cleanliness
9.0
Vibe
8.9
Bar
8.7
Amenities
8.3
Service
7.8
Room
7.6
Comfort
7.2
WiFi
7.2
Breakfast
7.1
Food
5.7
Location
9.6
Cleanliness
9.2
Bar
9.0
Vibe
8.6
Amenities
8.3
Service
7.8
Room
7.7
Comfort
7.2
Value
7.0
Breakfast
6.0
WiFi
5.3
Food
4.1
Location
9.5
Cleanliness
9.0
Amenities
8.4
Service
8.1
Value
8.0
Room
7.5
Comfort
7.4
Breakfast
6.9
Location
9.2
Cleanliness
8.8
Amenities
8.1
Service
7.7
Comfort
6.7
Room
6.5
Location
9.4
Amenities
8.3
Service
7.8
Room
7.5
Comfort
7.5
10.0 Excellent
Pros: It was well my stay in safestay. Very friendly staff and the room very nice and bed very comfortable
Cons:
7.0 Good
Pros: I liked the way I was attended to the night I arrived. Explanation was very understandable. Warm multi-linguist receptionist.
Cons: I did not like that I could not keep my luggage for free after-checkout. Though it turned out to be a blessing.
10.0 Excellent
Pros: The hostel was very clean, the bed was comfortable. Over all it was nice to stay there.
Cons:
6.3 Good
Pros: Bed is comfortable. Personal locker, room key and entrance key enable to secure hostel and personal valuables.
Cons: This hostel is hotel-ish. The hostel seems to try to charge guests extra in many situation. Early check-in cost 10e very expensive. Towel rental. Breakfast...Many amazing hostel offer those kind of service free of charge. Also it doesn't have kitchen even shared fridge. Problem is that guest can't bring food and drink inside the hostel. There is a small space which allows us to eat and drink but always dirty. Breakfast was basic but 5euro, cafeteria is not very special. Basically you have to eat out 3meals or buy something cooked. Wi-Fi was often cut off and free WiFi, which was not secured, I think. Everytime you'll see advertisement of the hostel to connect it. There is no proper shared room to meet other travelers. I think only way of being socialized is to join clubbing hostel offer...I still can't believe this hostel is in capital of Spain. I stayed many other good Albergue on El Camino de Santiago.
7.5 Good
Pros: budget stay with nice location
Cons:
10.0 Excellent
Pros:
Cons: No air conditioning. AND. Our room was over the top noisy with traffic noise
9.6 Excellent
Pros: The bedrooms are extremely spacious, it didn’t feel like you were on top of one another like in most hostels. I found it super clean and the bed was very comfortable. The staff are super lovely and the bar on the terrace is a great place to meet others. There’s a dry area in the individual showers to hang your things which is rare in other places.
Cons: There’s no kitchen/place to store your own food which was a shame as one of my ways of budgeting was to cook my own food and here I couldn’t do this. You have to pay €2.50 for luggage storage after you check out.
9.6 Excellent
Pros: Clean, nice, good value for the money! Good basic breakfast, location very close to the metro (about 5 min walk) 24 hour front desk. I came after 01h after midnight and got fast check in!
Cons: There are no keys for the lockers so you need your own padlock if you don’t have it they will charge you about 5€ to buy one at the reception. It would be much easier to have just a lock with key inside..
7.9 Good
Pros: Friendly and helpful staff. Walking distance to Sol station
Cons: Many pubs around and quite noisy in weekends. Very small bathroom.
8.8 Excellent
Pros: Great location between metro stations Bilbao and Alfonzo Martinez. Lovely building, very clean, good staff, loads of plugs and a shop next door. Only there one night so can't comment on the organised activities. 24 hour desk for early check out. Have some cash for key deposit.
Cons: Room on 5th floor, got very warm but with windows open was a bit noisy.
9.7 Excellent
Pros: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money
Cons: Improve the wifi, can’t reach some rooms
9.7 Excellent
Pros: Everything worked out perfectly during my stay.
I have no complaints.
Value for money is 5 stars without a doubt.
Cons:
A stay at Safestay Madrid places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
Overall 8.6 Excellent
Based on 6,260 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Staff are really friendly and helpful. They really make the customer's experience outstanding. Hotel is in an excellent location. I didn't have breakfast in the hotel but I used the room service and food was delicious. For sure i will come back to this hotel for work and as well for a private trip.
Excellent
9.2
Excellent
8.3
Pros: Great location, friendly helpful staff.
Excellent
10.0
Pros: awesome location. Amazing room. Phone in the room added bonus
Excellent
9.2
Pros: Very nice and modern rooms. Very quiet room. Good wifi. Very nice breakfast. The fresh cold water with lime and cucumber in the lobby. Very friendly staff
Good
7.5
Pros: I like the location a lot. The building facilities.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Easy to find, clean, and staff was very polite.
Excellent
8.0
Pros: The location was excellent,
Good
7.9
Excellent
10.0
Pros: Clean nice good service friendly staff
Excellent
8.8
Pros: Within walking distance of the city centre, shops, bars and restaurants. Comfortable rooms with a great walk in shower, excellent food, and has a very scenic little terrace pool on the 6th floor.
Details
Reviews
Overall 8.6 Excellent
Based on 6,260 reviews
Location
9.4
WiFi
8.4
Breakfast
8.0
Service
7.9
Room
7.3
Value
4.5
Wellness
4.4
Pool
2.8
Location
9.4
Service
8.0
Breakfast
7.7
Room
7.2
Amenities
5.7
Wellness
4.6
Value
4.6
Pool
2.2
Location
9.3
Service
8.5
Breakfast
8.4
Room
7.7
Value
5.0
Wellness
4.4
Pool
3.0
Location
9.2
Food
8.2
Service
8.0
Breakfast
7.7
Room
7.3
Comfort
7.0
Value
3.8
Pool
2.4
Location
9.5
Service
7.5
Comfort
7.1
Room
7.0
Pool
2.9
10.0 Excellent
Pros: Staff are really friendly and helpful. They really make the customer's experience outstanding. Hotel is in an excellent location. I didn't have breakfast in the hotel but I used the room service and food was delicious. For sure i will come back to this hotel for work and as well for a private trip.
Cons: Nothing. Hotel was perfect
9.2 Excellent
Pros:
Cons: The room was large and quiet. Great water pressure taking showers was awesome!! Bed was a bit hard but comfortable. Great location walking distance to everything.
8.3 Excellent
Pros: Great location, friendly helpful staff.
Cons: I booked this hotel partly because it has a pool which I did not expect to be large. However, I was extremely disappointed that there was a tiny amount of space around the pool, which is in shade most of the time with nowhere to sunbathe. The photos on booking.com do not give an accurate impression of the pool area.
10.0 Excellent
Pros: awesome location. Amazing room. Phone in the room added bonus
Cons:
9.2 Excellent
Pros: Very nice and modern rooms. Very quiet room. Good wifi. Very nice breakfast. The fresh cold water with lime and cucumber in the lobby. Very friendly staff
Cons: The gym: small room with no ventilation, very basic equipment Thread-mill facing the wall
7.5 Good
Pros: I like the location a lot. The building facilities.
Cons: I talked to the receptionist which was very kind and nice, but I asked her for a room without noise, she offered me one on the 6th floor facing Gran via street and I said no because of the sound, she insisted in dis not have sound but it did and I slept very bad. The next day I was super busy and I needed to work on my room and in a moment I left, i left the do not disturb sign on the door because i did not want anyone to enter but they still did enter! I am not very happy about it!
8.0 Excellent
Pros: Location
Cons: Traffic noise
10.0 Excellent
Pros: Easy to find, clean, and staff was very polite.
Cons:
8.0 Excellent
Pros: The location was excellent,
Cons: There was nothing to dislike
7.9 Good
Pros:
Cons: The view in the interior room. Very dark
10.0 Excellent
Pros: Clean nice good service friendly staff
Cons: Nothing
8.8 Excellent
Pros: Within walking distance of the city centre, shops, bars and restaurants. Comfortable rooms with a great walk in shower, excellent food, and has a very scenic little terrace pool on the 6th floor.
Cons: My room was directly opposite an office block so no nice view. There was a lot of noise in the street outside during the night at times.
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
A stay at Vincci Capitol places you in the heart of Madrid, steps from Gran Via Street and Teatro Rialto. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.6 Excellent
Based on 5,116 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Clean , super perfect location
Excellent
10.0
Pros: Everything was top class, couldn't fault anything
Excellent
9.6
Pros: Nice, large, clean, and comfortable room
Excellent
9.6
Pros: Room with a view
Excellent
9.2
Pros: Comfy beds and room
Excellent
9.2
Pros: Great Location
Excellent
10.0
Pros: Clean and great part of the city
Excellent
10.0
Pros: Location is perfect. Breakfast is really good.
Excellent
10.0
Pros: Great hotel in very central place
Good
7.5
Pros: Spacious room
Excellent
10.0
Pros: Everything. Great location, very kind and helpful stuff. The rooftop bar and the perfect view on Grand via. Very comfortable beds.
Details
Reviews
Overall 8.6 Excellent
Based on 5,116 reviews
Location
9.4
Breakfast
8.2
Service
7.7
Room
6.7
Cleanliness
6.5
WiFi
6.3
Comfort
6.0
Value
4.0
Wellness
2.5
Location
8.8
Breakfast
8.5
Service
7.8
Room
7.3
Comfort
6.2
Amenities
5.6
Value
3.7
Location
9.3
Breakfast
8.4
Service
7.6
Room
6.6
Comfort
6.5
Location
9.6
Service
8.3
Breakfast
8.2
Room
6.4
Amenities
5.7
Comfort
5.7
Value
3.8
Location
9.4
Room
6.5
10.0 Excellent
Pros: Clean , super perfect location
Cons: I love the location and the staff
10.0 Excellent
Pros: Everything was top class, couldn't fault anything
Cons: Nothing I didn't like
9.6 Excellent
Pros: Nice, large, clean, and comfortable room
Cons: There was a lot of noise in the corridor
9.6 Excellent
Pros: Room with a view
Cons: No bathroom amenities
9.2 Excellent
Pros: Comfy beds and room
Cons: No water boiler in the room although 4 star hotel
9.2 Excellent
Pros: Great Location
Cons:
10.0 Excellent
Pros: Clean and great part of the city
Cons: Food was not offered later at night
10.0 Excellent
Pros: Location is perfect. Breakfast is really good.
Cons:
10.0 Excellent
Pros: Great hotel in very central place
Cons: Nothing
7.5 Good
Pros: Spacious room
Cons:
10.0 Excellent
Pros: Everything. Great location, very kind and helpful stuff. The rooftop bar and the perfect view on Grand via. Very comfortable beds.
Cons:
A stay at Vincci Capitol places you in the heart of Madrid, steps from Gran Via Street and Teatro Rialto. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at Hotel Mayorazgo places you in the heart of Madrid, steps from Gran Via Street and Lope de Vega Theatre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 4,314 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Pros: Rooms were super clean, the decor in the hallways was really interesting and not your standard hotel decor - lovely really.
Good
7.5
Pros: Location mostly
Good
7.9
Pros: The hotel was nice, the staff too, really helpful. The room was nice too and very clean. Coffee and tee in the room would have been a plus though.
Good
6.7
Pros: The location is amazing with every tourist attraction in short walking distance.
Excellent
8.8
Pros: The hotel is very clean
Excellent
10.0
Good
6.3
Pros: This hotel is located in the theatre/main shopping touristy area with a few blocks walk to the markets. It’s In a great location. A few blocks away from lovely streets of full of tapas choices.
Good
6.5
Pros: good staff service
Excellent
9.4
Pros: Great rooms, very cozy hotel, and in a great location.
Good
7.1
Pros: Good location and restaurant staff were friendly and attentive.
Excellent
8.8
Pros: Central and very clean
Excellent
8.8
Pros: Staff is very friendly and helpful. Very clean. Music in the lobby.
Details
Reviews
Overall 8.6 Excellent
Based on 4,314 reviews
Location
9.4
Service
9.0
Breakfast
8.5
Food
7.5
Room
7.3
Comfort
6.1
Value
5.0
WiFi
4.5
Location
9.5
Service
9.1
Breakfast
8.3
Room
7.7
Comfort
6.0
Value
5.5
Location
9.3
Service
9.1
Breakfast
8.4
Room
7.7
Comfort
5.6
Amenities
5.5
Value
4.9
Location
9.3
Service
9.0
Breakfast
8.6
Cleanliness
8.1
Room
6.4
Comfort
5.8
Location
9.5
Service
9.1
Room
6.9
Comfort
6.2
Amenities
5.2
7.9 Good
Pros: Rooms were super clean, the decor in the hallways was really interesting and not your standard hotel decor - lovely really.
Cons: The room was way too hot, there was no way to cool it down without opening the window - which due to the location, was too noisy to be able to sleep with open!
7.5 Good
Pros: Location mostly
Cons:
7.9 Good
Pros: The hotel was nice, the staff too, really helpful. The room was nice too and very clean. Coffee and tee in the room would have been a plus though.
Cons: I was expecting a bath, and the room was a shower
6.7 Good
Pros: The location is amazing with every tourist attraction in short walking distance.
Cons: The rooms. Single bed room was so small that one could hardly move around the bed.
8.8 Excellent
Pros: The hotel is very clean
Cons: The ac's are switched off during the night
10.0 Excellent
Pros:
Cons: my partner has breathing difficulties and the entry and reception smelled very strongly so we had to run to the lifts...
6.3 Good
Pros: This hotel is located in the theatre/main shopping touristy area with a few blocks walk to the markets. It’s In a great location. A few blocks away from lovely streets of full of tapas choices.
Cons: What a shame the staff at reception are full of attitude...after waiting at least 5 mins to be even acknowledged by both staff members on the phone ...”can we please book a car to take our group of 5 to blah blah?” Response...”well if you told us yesterday you could’ve”. “Can we please go to the roof terrace? “ “ no access is closed...only for weddings”. It doesn’t take much to be friendly and respectful which would subsequently lead to more positive feedback. We won’t be back.
6.5 Good
Pros: good staff service
Cons: walls are made of paper, you can hear everything from the rooms next door, unacceptable level of insulation
9.4 Excellent
Pros: Great rooms, very cozy hotel, and in a great location.
Cons: Very limited internet, it actually didn't work for most of my stay. Check in was delayed, there were a lot of exhausted travelers waiting for their rooms.
7.1 Good
Pros: Good location and restaurant staff were friendly and attentive.
Cons: Our shower drain was not working so when we were having shower, it flooded onto the bathroom floor. We asked someone to look at it after the first night. However we had the same problem on the second night, it still flooded. When tried to the tell the receptionist, He was dismissive.
8.8 Excellent
Pros: Central and very clean
Cons: Rooftop bar not open for guests as had private parties on
8.8 Excellent
Pros: Staff is very friendly and helpful. Very clean. Music in the lobby.
Cons: No kettle, no coffee machine, no ironing.
A stay at Hotel Mayorazgo places you in the heart of Madrid, steps from Gran Via Street and Lope de Vega Theatre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 6,544 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Breakfast was a slight disappointment. The eggs were not hot and neither was the tea water. Otherwise all food and drink service was excellent and very reasonably priced. The staff was always helpful and friendly.
Good
6.3
Pros: Position good, staff friendly and helpful
Excellent
8.0
Pros: Location was great
Good
6.0
Pros: Very well connected to centre and various points of interest.
Excellent
10.0
Pros: all was lovely
Excellent
10.0
Pros: We almost missed to stay in Gran Versalles due to several bad reviews we read. Thus I will try to write a helpful review - hotel is nice, clean very well located with friendly staff. But, to be clear - we tend not to stay in a room for too long during our travels, so I am not able to describe how hotel looks during the day. Also, I am not aware of how room service or any other services work. Our experience was great - rooms are big (for Europe) and clean. We stayed on a first floor but as hotel is a bit off of the main street it was very quiet - yes, you can hear people talking on the street or cars passing, but nothing extreme. Rooms have air-con so if you turn it on and close the window - no noise. Location is great - neighborhood is safe and there are a lot of bars and restaurants nearby. In addition, you are within a walking distance of the majority of Madrid's landmarks (some are 5 minutes walk away some 30 minutes). Anyway, metro station is close and you have 2 lines (important ones) crossing there so you should not have any problems moving through Madrid. You could find some faults in the room if you are really, really picky - furniture has a scratch or two, but in general impression is great. Rooms have hardwood floor, so bring your slippers if you are not used to walk barefoot on it. And - hotel has a real hair dryer which was a nice surprise. Warmly recommend to stay here.
Excellent
10.0
Pros: Recommended. We parked a car there; the garage is a tight fit. Everything else about or room and the assistance we received was simply excellent. We did not dine at the hotel, but only because we had other commitments.
Good
7.1
Pros: The localization is great. Not walking distance from the center of Madrid, but very close to two subway stations that can take you everywhere. Rooms have a decent size with a good bathroom.
Excellent
9.6
Pros: Great location near metro and very comfortable
Excellent
8.8
Pros: Friendly staff
Good
6.8
Pros: Great location.
Friendly staff
Renovated bathrooms
Okay
4.2
Pros: Nothing
Details
Reviews
Overall 8.5 Excellent
Based on 6,544 reviews
Location
9.1
Service
8.4
WiFi
8.3
Breakfast
8.1
Room
7.4
Amenities
5.0
Service
9.1
Location
8.9
Breakfast
8.4
Room
7.8
Location
8.5
Service
8.1
Breakfast
7.7
Room
6.8
Comfort
6.1
Amenities
5.4
Vibe
4.7
Location
9.4
Service
8.1
Breakfast
8.0
Value
7.7
Room
7.2
Comfort
6.3
Amenities
4.4
Vibe
4.3
Location
9.3
Cleanliness
8.7
Service
8.1
Breakfast
8.0
Room
7.0
Vibe
5.1
10.0 Excellent
Pros: Breakfast was a slight disappointment. The eggs were not hot and neither was the tea water. Otherwise all food and drink service was excellent and very reasonably priced. The staff was always helpful and friendly.
Cons:
6.3 Good
Pros: Position good, staff friendly and helpful
Cons: Hotel undergoing renovations, some areas good but rooms need updating, access to some floors tricky.
8.0 Excellent
Pros: Location was great
Cons: My friend didn’t like that there was no wash cloth provided in the bathroom
6.0 Good
Pros: Very well connected to centre and various points of interest.
Cons: It was cold during the night and even with 2 blankets we could not warm up. Bed was hard and not recommended to people with back problems.
Several times at night and very early mornings we heard loud , extended noise, as if someone would move the furniture. It is still a mistery where this noise came from, very unlikely that the hotel guests made it. I would be curious to find out.
10.0 Excellent
Pros: all was lovely
Cons: the location was fab
10.0 Excellent
Pros: We almost missed to stay in Gran Versalles due to several bad reviews we read. Thus I will try to write a helpful review - hotel is nice, clean very well located with friendly staff. But, to be clear - we tend not to stay in a room for too long during our travels, so I am not able to describe how hotel looks during the day. Also, I am not aware of how room service or any other services work. Our experience was great - rooms are big (for Europe) and clean. We stayed on a first floor but as hotel is a bit off of the main street it was very quiet - yes, you can hear people talking on the street or cars passing, but nothing extreme. Rooms have air-con so if you turn it on and close the window - no noise. Location is great - neighborhood is safe and there are a lot of bars and restaurants nearby. In addition, you are within a walking distance of the majority of Madrid's landmarks (some are 5 minutes walk away some 30 minutes). Anyway, metro station is close and you have 2 lines (important ones) crossing there so you should not have any problems moving through Madrid. You could find some faults in the room if you are really, really picky - furniture has a scratch or two, but in general impression is great. Rooms have hardwood floor, so bring your slippers if you are not used to walk barefoot on it. And - hotel has a real hair dryer which was a nice surprise. Warmly recommend to stay here.
Cons:
10.0 Excellent
Pros: Recommended. We parked a car there; the garage is a tight fit. Everything else about or room and the assistance we received was simply excellent. We did not dine at the hotel, but only because we had other commitments.
Cons:
7.1 Good
Pros: The localization is great. Not walking distance from the center of Madrid, but very close to two subway stations that can take you everywhere. Rooms have a decent size with a good bathroom.
Cons: The room is a little old with smelly edredons and carpets.
9.6 Excellent
Pros: Great location near metro and very comfortable
Cons: All good
8.8 Excellent
Pros: Friendly staff
Cons: A bit old / dated
6.8 Good
Pros: Great location.
Friendly staff
Renovated bathrooms
Cons: No A/C (it is either heat or cold at management's discretion).
Room is not cleaned unless specifically requested (tag at the door)
Rooms are small amd noisy
Extra long pillows
Hard mattress
Outdated furniture
4.2 Okay
Pros: Nothing
Cons: Nothing
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8.5 Excellent
Based on 1,666 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10.0
Pros: I was in a double room. Perfect location, clean, nice staff...
Excellent
8.8
Pros: The location was close to quite a few subway stations, made it easy to go around.
Excellent
8.8
Pros: Very helpful staff.
Excellent
9.2
Pros: Great location and you get your money’s worth!
Excellent
8.3
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Good
7.5
Pros: Good location. 20% on parking nearby.
Good
6.7
Pros: Located in the center of the city
Excellent
10.0
Pros: Great location and the property was clean and safe
Excellent
9.6
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Okay
5.8
Pros: Clean and staff were nice
Details
Reviews
Overall 8.5 Excellent
Based on 1,666 reviews
Location
9.6
Service
9.1
Cleanliness
8.9
Room
5.8
WiFi
4.8
Breakfast
3.5
Location
9.4
Service
9.1
Room
4.9
Comfort
4.3
Location
9.7
Service
9.3
Amenities
7.2
Room
5.5
Location
9.7
Service
9.2
Room
4.7
Comfort
4.2
Room
5.5
10.0 Excellent
Pros: I was in a double room. Perfect location, clean, nice staff...
Cons:
8.8 Excellent
Pros: The location was close to quite a few subway stations, made it easy to go around.
Cons: It was noisy outside even deep into the night.
8.8 Excellent
Pros: Very helpful staff.
Cons: Check out policy was incorrectly written. On the board there's a clear statement about check out at 11pm, but it is actually 11am so be aware.
9.2 Excellent
Pros: Great location and you get your money’s worth!
Cons: No AC as advertised.
8.3 Excellent
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Cons: No air conditioning ( even though the fan was inside room) Not enough plugs.
7.5 Good
Pros: Good location. 20% on parking nearby.
Cons: Outdated toilets. Expensive for what it is. Requested beds in a 6 bed dormitory and ended up in a 10 bed one.
6.7 Good
Pros: Located in the center of the city
Cons: The room was very small and hot
10.0 Excellent
Pros: Great location and the property was clean and safe
Cons: Confusion about needing to go to the 4th floor to check in. I waited in the lobby for a half hour thinking someone would meet us there
9.6 Excellent
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Cons: Water in shower is very hot, difficult to get comfy shower.
5.8 Okay
Pros: Clean and staff were nice
Cons: The beds were horrifically uncomfortable and staff charge guests £2 just to use a towel, which is frankly absurd. There was no vibe of a backpacker hostel, so if you’re looking to make friends or enjoy company don’t stay here.
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
The NH Madrid Zurbano hotel is only a 4-minute walk away from the Paseo de la Castellana business corridor and close to the Nuevos Ministerios financial district. Also nearby is the gourmet Chamberí district, where you can enjoy some of the best gastronomy Madrid has to offer. From the Gregorio Marañon metro station guests can enjoy direct links to both the touristic city center and the IFEMA Exhibition Center for business meetings and conferences. The 257 rooms at NH Madrid Zurbano were recently renovated in 2015 and are finished in comfortable neutral colors. Some of the Suites come with lovely terraces and many offer views over the Paseo de la Castellana. Free Wi-Fi is available in every room and throughout the hotel. The restaurant is a cozy space with a light wood paneling. You can enjoy our fresh delicious breakfast here, which features local specialties, such as churros with hot chocolate. The restaurant, Green Tea Food & Drink offers Mediterranean and Asian cuisine, the hotel’s bar is also open all day. Here you can sink back into the comfy chairs with a coffee or a drink, or enjoy our early bird breakfast which starts at 5am. There is also an on-site gym.
Overall 8.4 Excellent
Based on 5,432 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Mediocre
3.4
Pros: Room decor is good
Excellent
9.2
Pros: Location was great - off the main road and near the metro. Staff were super friendly and everything was clean and nice
Excellent
8.8
Pros: Really good breakfast and excellent location
Excellent
9.2
Pros: Convenient near metro stop. Nice shower, comfortable bed and friendly staff.
Excellent
9.2
Pros: The team was super nice and polite. The hotel is in calm area. There is nice gym, possibility to use PC and printer
Good
6.7
Pros: Room was clean.
Excellent
9.6
Pros: The check in service was helpful and friendly , and the location is very good and quiet , the room was very clean and comfortable.
Good
7.9
Pros: near metro stations and easy connections to airport.
Good
6.7
Pros: The area that is close to METRO and the center
Excellent
10.0
Pros: The staff at check in and check out were really nice and helpful. The room was bigger than expected, it was clean and the bed was big and comfortable.
Excellent
10.0
Pros: 10 min away from the city center. Metro just around the corner
Excellent
9.2
Pros: Great location in a quiet part of town. Lovely, helpful staff. Very comfortable and stylish room for a v good price. Recommended!
Details
Reviews
Overall 8.4 Excellent
Based on 5,432 reviews
Location
8.8
Service
8.5
WiFi
8.1
Breakfast
7.8
Room
7.2
Comfort
6.8
Value
5.8
Bar
5.0
Amenities
5.0
Location
8.7
Service
8.2
Breakfast
8.0
Room
7.8
Comfort
7.5
Amenities
5.1
Location
9.1
Service
8.8
Cleanliness
8.2
Room
7.8
Comfort
7.2
Value
5.7
Location
9.0
Service
8.6
Breakfast
8.2
Comfort
7.2
Room
6.8
Location
9.0
Service
7.9
Comfort
7.2
Room
7.2
3.4 Mediocre
Pros: Room decor is good
Cons: Terrible smell coming from toilet. Couldn’t sleep because the air conditioning is not working and outside temperature is near 80 F. No air circulation be cue the only window is near an outdoor fire escape so can’t leave it open for personal safety reason.
9.2 Excellent
Pros: Location was great - off the main road and near the metro. Staff were super friendly and everything was clean and nice
Cons:
8.8 Excellent
Pros: Really good breakfast and excellent location
Cons: Bad smell in the room coming from the bathroom (sewer)
9.2 Excellent
Pros: Convenient near metro stop. Nice shower, comfortable bed and friendly staff.
Cons: Didn’t have breakfast there as it costs 20€
9.2 Excellent
Pros: The team was super nice and polite. The hotel is in calm area. There is nice gym, possibility to use PC and printer
Cons: My room's window was faced to the inner yard wall. It was very dark in the mornings and during the day. Big amount of rooms was facing same inner yard. So if you like sun in the morning - better request the room with outside windows.
6.7 Good
Pros: Room was clean.
Cons: Service mindedness of the people is to cry about. Not allowed in the breakfast room 5 minutes before even though everything was ready. Not a friendly no but a bureaucratic no from an unfriendly face. Ask for a nice running course appears there is nowhere in Madrid where you can go. Until you ask Google and find plenty. It felt like there was no willingness to help.
9.6 Excellent
Pros: The check in service was helpful and friendly , and the location is very good and quiet , the room was very clean and comfortable.
Cons:
7.9 Good
Pros: near metro stations and easy connections to airport.
Cons: personal were not very friendly and bothered I checked in.
6.7 Good
Pros: The area that is close to METRO and the center
Cons: High price for the services
10.0 Excellent
Pros: The staff at check in and check out were really nice and helpful. The room was bigger than expected, it was clean and the bed was big and comfortable.
Cons: Nothing
10.0 Excellent
Pros: 10 min away from the city center. Metro just around the corner
Cons:
9.2 Excellent
Pros: Great location in a quiet part of town. Lovely, helpful staff. Very comfortable and stylish room for a v good price. Recommended!
Cons:
The NH Madrid Zurbano hotel is only a 4-minute walk away from the Paseo de la Castellana business corridor and close to the Nuevos Ministerios financial district. Also nearby is the gourmet Chamberí district, where you can enjoy some of the best gastronomy Madrid has to offer. From the Gregorio Marañon metro station guests can enjoy direct links to both the touristic city center and the IFEMA Exhibition Center for business meetings and conferences. The 257 rooms at NH Madrid Zurbano were recently renovated in 2015 and are finished in comfortable neutral colors. Some of the Suites come with lovely terraces and many offer views over the Paseo de la Castellana. Free Wi-Fi is available in every room and throughout the hotel. The restaurant is a cozy space with a light wood paneling. You can enjoy our fresh delicious breakfast here, which features local specialties, such as churros with hot chocolate. The restaurant, Green Tea Food & Drink offers Mediterranean and Asian cuisine, the hotel’s bar is also open all day. Here you can sink back into the comfy chairs with a coffee or a drink, or enjoy our early bird breakfast which starts at 5am. There is also an on-site gym.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.4 Excellent
Based on 2,099 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Amazing balcony, & views.
Excellent
8.2
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: Good location in central Madrid, close to the Metro Underground. Breakfast was very good with a variety of food for all nationalities.
Excellent
10.0
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Good
6.0
Pros: location, hotel views
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Good
7.9
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Excellent
9.6
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Excellent
10.0
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Excellent
10.0
Good
6.7
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Excellent
8.0
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Okay
5.3
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Good
7.0
Pros: Great location & overall atmosphere
Good
7.0
Pros: Location and the spa
Good
6.4
Pros: The fact that the hotel was central and everything was accessable
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Cons: $self.cons
Excellent
8.0
Pros: everything. super location
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Cons: $self.cons
Good
6.4
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Good
7.6
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Good
6.8
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Details
Reviews
Overall 8.4 Excellent
Based on 2,099 reviews
Cleanliness
8.5
Comfort
8.3
Location
9.4
Services
8.0
Staff
8.4
Value for money
7.6
8.8 Excellent
Pros: Amazing balcony, & views.
Cons: House keeping service. I had to call twice just to get a roll of toilet paper. The room was never cleaned during our 3 nights stay, & we were completely out of toilet paper, & trash cans were overflowing.
8.2 Excellent
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Cons: The beds were not very comfortable and also were on wheels so sitting up in the beds and leaning against the wall would cause it to slide across the room.
10.0 Excellent
Pros: Everything
Cons: Everything
8.0 Excellent
Pros: Good location in central Madrid, close to the Metro Underground. Breakfast was very good with a variety of food for all nationalities.
Cons: Washing and dry cleaning of clothes was expensive
10.0 Excellent
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Cons: Nothing
6.0 Good
Pros: location, hotel views
Cons: the hotel look a little old, need a refresh
10.0 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Cons: Nothing!
7.9 Good
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Cons: The sofa bed was a little too small for our two kids aged 9&11. The breakfast was basic and did not vary at all for the all the five days we stayed there.
9.6 Excellent
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Cons:
10.0 Excellent
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Cons:
10.0 Excellent
Pros:
Cons: Limited hours for children in the pool/spa area - only 10am - noon.
6.7 Good
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Cons: the breakfast not included and too expensive
8.0 Excellent
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Cons:
5.3 Okay
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Cons: I was disappointed actually, despite of all the things I said prior. It's listed as a 4 star hotel so I had high expectations and it didn't meet them. The room was an interior room so there was no view, fair enough though, I guess they can't all be. There was only shampoo/ body gel in the shower, I'd fully expected if not tiny bottles of each, then dispensers for all three. Also the decor was quite outdated looking, not old fashioned in a tasteful way, but outdated. Like it was still stuck in the 80's. One other point, I was really excited about the spa, but that was the most disappointing part. No seperate changing rooms, 1/2 the jets didn't work and the jacuzzi was tepid, also the sauna was broken.
7.0 Good
Pros: Great location & overall atmosphere
Cons: I didn't like the fact that guests have to pay extra to use the spa facilities. It's the first time I see that. Usually, all you have to pay is for massages, not to use pool & sauna. The hotel has Spa in its name which leads one to assume that the basic spa amenities are included.
7.0 Good
Pros: Location and the spa
Cons:
6.4 Good
Pros: The fact that the hotel was central and everything was accessable
8.0 Excellent
Pros: everything. super location
6.4 Good
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Cons: Our room was too small. The lights were too confusing to work properly. They don't allow you to use the exercise equipment before 10:00am. Would have liked them to serve breakfast at least until 11:00.
7.6 Good
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Cons: I would prefer a more varied menu in the hotel for the evening. Maybe some more comfortable seating for at night would be good. Also the airconditioning needs to be a little more efficient rooms very warm at night. But overall excellent.
6.8 Good
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Cons: The reception area and bar need upgrading. They are rather basic and not what one would expect of a four star hotel.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 8,029 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location of the hotel is closed to the train station. The hotel also allowed us to left luggage for several hours after check out.
Excellent
9.4
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Good
7.5
Pros: I like the places easy to access everywhere.
Good
7.5
Pros: Beds weren’t comfortable at all.
Good
7.5
Pros: 5 minute walk from the Atocha railway station. A big hotel with standard rooms. Nothing special. I thinks 130 EURO without breakfast is a bit too much.
Excellent
9.6
Pros: Full service hotel that met expectations
Excellent
9.6
Pros: Location is excellent for our needs. Price was acceptable in view of increased prices in Madrid in general. We used to stay at another hotel on Paseo del Prado but price there has increased dramatically. Room and bathroom large and comfortable. Very clean!! Desk staff very courteous and helpf
Excellent
8.8
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Excellent
9.6
Pros: Location
Mediocre
3.3
Excellent
10.0
Pros: Everything else was perfect!
Excellent
10.0
Pros: Very warm and friendly staff, Fantastic Breakfast, Comfortable bed and large size bathroom+ Shower. Very easy access to transportation to city and for airport. 3 min walk to bus stop and 1.5euro per ride. 10min to Metro. Overall excellent.
Details
Reviews
Overall 8.1 Excellent
Based on 8,029 reviews
Location
9.2
Service
8.4
Breakfast
8.1
Room
6.8
WiFi
6.7
Food
5.2
Amenities
4.8
Vibe
3.4
Location
8.5
Breakfast
8.3
Service
7.9
Room
6.2
Comfort
5.9
Food
5.1
Amenities
4.4
Vibe
2.5
Location
9.4
Breakfast
8.5
Service
7.6
Value
6.8
Room
6.6
Food
5.4
Amenities
4.8
Vibe
2.6
Location
9.4
Service
7.5
Breakfast
7.4
Value
6.1
Room
5.7
Food
5.6
Amenities
4.9
Location
9.1
Breakfast
8.5
Cleanliness
8.2
Service
8.0
Room
5.9
Comfort
5.7
Amenities
5.1
Vibe
3.1
10.0 Excellent
Pros: Location of the hotel is closed to the train station. The hotel also allowed us to left luggage for several hours after check out.
Cons:
9.4 Excellent
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Cons:
7.5 Good
Pros: I like the places easy to access everywhere.
Cons: quality
7.5 Good
Pros: Beds weren’t comfortable at all.
Cons: Amazing breakfast and perfect position to the city center and El Retiro
7.5 Good
Pros: 5 minute walk from the Atocha railway station. A big hotel with standard rooms. Nothing special. I thinks 130 EURO without breakfast is a bit too much.
Cons: A planned power outage at check out time.
9.6 Excellent
Pros: Full service hotel that met expectations
Cons: Hotel made no provision for guests who like to do some things for themselves. No jug or cups to make a hot drink. Ironing service available but no iron or ironing board to borrow.
9.6 Excellent
Pros: Location is excellent for our needs. Price was acceptable in view of increased prices in Madrid in general. We used to stay at another hotel on Paseo del Prado but price there has increased dramatically. Room and bathroom large and comfortable. Very clean!! Desk staff very courteous and helpf
Cons: Hallways walls and carpeting need updating. Walls are thin.
8.8 Excellent
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Cons:
9.6 Excellent
Pros: Location
Cons: It was comfortable
3.3 Mediocre
Pros:
Cons: It takes a long time to check in.
10.0 Excellent
Pros: Everything else was perfect!
Cons: The walls were slightly thin, good hear chatting, but wasnt really an issue
10.0 Excellent
Pros: Very warm and friendly staff, Fantastic Breakfast, Comfortable bed and large size bathroom+ Shower. Very easy access to transportation to city and for airport. 3 min walk to bus stop and 1.5euro per ride. 10min to Metro. Overall excellent.
Cons: Not applicable
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Unique hotel in the heart of Madrid, located in San Bernardo Street, between Gran Va and Callao square. Excellent location, with 200 rooms. Amongst the charms of the Hotel, we highlight the Themed Rooms, the distinctive Lobby, crowned by our porcelain and gold leaf vault, or the Parking, decorated with evocative scenes. We also count with more than 1200m of meeting rooms with natural light, and an outdoor swimming-pool on the roof-terrace, from where the guests can enjoy Madrids best views.
Overall 7.9 Good
Based on 8,116 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Excellent
9.0
Pros: staff was very friendly and helpful the facilities of the room and the swimming pool.
Excellent
8.5
Pros: Roof top pool and simplify
Excellent
10.0
Pros: Location and breakfast
Good
7.9
Pros: Great location for me and the staff was kind. I enjoyed the overall service.
Good
7.0
Pros: the room was good size, pleasant athmosphere and great location.
Okay
5.0
Pros: Disappointing. Not exactly dirty, but just everything rather old and decrepit. Staff friendly enough, but otherwise this is more of a £80/night hotel than a £160/night hotel
Excellent
9.2
Pros: Conveniently located.
Good
7.0
Pros: The service of the crew was lovely, fast and good the food was fine the cleaning was good as well as the location of the hotel, the room was tiny and we couldn't open the luggage
Excellent
9.6
Pros: Nice place. Transportation is near. Many restaurants around. Swiming pool od veru good.
Details
Reviews
Overall 7.9 Good
Based on 8,116 reviews
Location
9.5
Service
7.8
Breakfast
7.7
Bar
7.7
WiFi
6.9
Pool
6.0
Vibe
5.1
Room
4.8
Value
3.9
Comfort
3.7
Cleanliness
3.7
Location
9.1
Bar
8.2
Breakfast
7.9
Service
6.5
Pool
6.2
Amenities
6.1
Food
6.0
Room
5.1
Vibe
4.4
Comfort
3.7
Value
3.2
Cleanliness
2.2
Location
9.1
Breakfast
7.9
Service
7.7
Amenities
5.9
Pool
5.2
Comfort
4.5
Room
4.3
Vibe
4.1
Value
3.1
Cleanliness
2.6
Location
9.2
Service
7.5
Breakfast
7.4
Pool
6.0
Room
5.1
Comfort
4.1
Location
9.5
Service
7.4
Pool
6.6
Comfort
4.0
Room
4.0
Value
4.0
Vibe
3.9
8.8 Excellent
Pros:
Cons: Only one towel, very loud neighbourhood.
9.0 Excellent
Pros: staff was very friendly and helpful the facilities of the room and the swimming pool.
Cons: n/a
8.5 Excellent
Pros: Roof top pool and simplify
Cons: Small/average rooms.
10.0 Excellent
Pros: Location and breakfast
Cons: Clean
7.9 Good
Pros: Great location for me and the staff was kind. I enjoyed the overall service.
Cons: Breakfast could use improvement
7.0 Good
Pros: the room was good size, pleasant athmosphere and great location.
Cons:
5.0 Okay
Pros: Disappointing. Not exactly dirty, but just everything rather old and decrepit. Staff friendly enough, but otherwise this is more of a £80/night hotel than a £160/night hotel
Cons: Rooms old and scruffy. Very very noisy. Don't expect to sleep much if you are facing the square.
9.2 Excellent
Pros: Conveniently located.
Cons: Too much street noise permeated the double-glazed windows resulting in many breaks in sleep each and every night.
7.0 Good
Pros: The service of the crew was lovely, fast and good the food was fine the cleaning was good as well as the location of the hotel, the room was tiny and we couldn't open the luggage
Cons:
9.6 Excellent
Pros: Nice place. Transportation is near. Many restaurants around. Swiming pool od veru good.
Cons:
4.2 Okay
Pros: Location was great. Roof top was nice for a cocktail with some great views. Bartender was friendly and made a great sangria
Cons: Rooms were incredibly small. Configuration of the bathroom was not good. If you were a bigger person you would not be able to use the toilet Was some black mould behind the glass shower in the corner. Could not proper close the bathroom window The ac blew right in the one side of the bed making it difficult to sleep. If you turned off the ac it was way too hot Hotel staff here professional when you spoke to them, however would have expected more friendly staff in a hotel. Front desk staff rarely looked up from the computers or smiled when you were in the lobby
Unique hotel in the heart of Madrid, located in San Bernardo Street, between Gran Va and Callao square. Excellent location, with 200 rooms. Amongst the charms of the Hotel, we highlight the Themed Rooms, the distinctive Lobby, crowned by our porcelain and gold leaf vault, or the Parking, decorated with evocative scenes. We also count with more than 1200m of meeting rooms with natural light, and an outdoor swimming-pool on the roof-terrace, from where the guests can enjoy Madrids best views.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.1 Good
Based on 1,059 reviews
All reviews
- All reviews
- Solo
Good
7.9
Pros: location, cleanliness,
Okay
4.6
Okay
5.8
Pros: The staff was very friendly and helpful! They were welcoming and had answers to all my questions.
Good
7.9
Excellent
8.8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8.3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6.3
Pros: This property is close to city center. Personal locker is a good touch.
Good
7.9
Pros: Location is very good and breakfast is ok!
Okay
5.0
Okay
5.4
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7.1 Good
Based on 1,059 reviews
Location
9.3
WiFi
7.4
Value
7.0
Service
5.9
Cleanliness
4.7
Breakfast
4.4
Vibe
4.1
Food
3.8
Room
3.7
Location
9.4
Service
6.3
Amenities
4.1
Breakfast
4.0
Room
3.2
7.9 Good
Pros: location, cleanliness,
Cons: noisy, the walls are so thin.
4.6 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
5.8 Okay
Pros: The staff was very friendly and helpful! They were welcoming and had answers to all my questions.
Cons: It was 49 euros a night to sleep in a room with 9 other people right on the street that was full of people until 4 am. There was a chewed up piece of gum stuck to my bed frame. Barely slept at all for 49 euros.
7.9 Good
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8.8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8.3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6.3 Good
Pros: This property is close to city center. Personal locker is a good touch.
Cons: the breakfast needs more fruits!
7.9 Good
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
5.0 Okay
Pros:
Cons: The breakfast is bad
5.4 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6.8 Good
Based on 3,756 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.9
Pros: Great location. Clean but dated.
Excellent
8.8
Mediocre
2.9
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Okay
5.8
Pros: Location
Good
7.9
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Okay
5.4
Pros: The location was good
Okay
4.6
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Good
7.5
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Mediocre
3.3
Pros: Nothing only location.
Good
6.0
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Mediocre
3.3
Pros: Location was ok
Details
Reviews
Overall 6.8 Good
Based on 3,756 reviews
Location
9.4
Comfort
6.1
Service
5.7
Breakfast
5.4
Room
4.5
Food
4.3
Cleanliness
3.7
Amenities
3.0
WiFi
2.9
Vibe
1.2
Location
9.5
Comfort
5.6
Service
5.3
Room
3.1
Vibe
0.7
Comfort
5.5
Room
4.0
Comfort
5.8
Room
3.3
7.9 Good
Pros: Great location. Clean but dated.
Cons: There wasn't any kettle in rooms for tea or coffee.
8.8 Excellent
Pros:
Cons: Wifi did not work in our room as we were right at the end of the passage.
2.9 Mediocre
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Cons: The room is not good enough and i can hear the noise from the other room. I request all what i need but i didn`t get it.
5.8 Okay
Pros: Location
Cons: Customer service
7.9 Good
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Cons: It was always difficult to open my room with the key. Most times the cleaning lady who was really pleasant had to help me out.
5.4 Okay
Pros: The location was good
Cons: In poor state of repair, wallpaper coming off walls, tired decor, in need of maintenance.
4.6 Okay
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Cons: As soon as you left the lobby it was apparent it wasn't going to be a great experience. Wallpaper hanging off every single wall on level 5 (where my room was). Air conditioning unit was so old, it was better to open the window!
7.5 Good
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Cons: The room and the 6th floor in general was very shabby and dated. The window from our room had no restriction on opening - it was big, low down and a sheer drop down to the street below. Terrifying! I still can't work out why this hotel has 4 stars, it was basic.
3.3 Mediocre
Pros: Nothing only location.
Cons: Staff has horrible attitude, AC was a nightmare if it wasn’t cause my son team was in the hotel I would have never stayed
6.0 Good
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Cons: The room Air conditioning was almost non existent. It was very warm in Madrid when we stayed. I need to be under the covers when I sleep. The pillows were the worst I have ever encountered! They were long and thin so they offered no head support. If you folded them in half it was worse because it became very firm and uncomfortable like sleeping on a bath towel that was rolled up and then folded in half. I need absolute darkness to sleep. The light illuminating from the TV literally lit the room up. It wasn't until our last night that I figured to cover the TV with blankets. The walls and ceilings seem thin because I heard banging and conversations going on in other rooms, both above and on the side of me. You could even hear the people across the hall. The complimentary breakfast buffet also was not worth even going to. Everything was not only substandard and cheap, but while we were there the hotel was at capacity, so the buffet area was extremely loud, and everyone was grabbing food as fast as they could. We ate breakfast outside each day after that. Bottom line...Spend a few extra bucks for a more comfortable hotel, with a better breakfast!
3.3 Mediocre
Pros: Location was ok
Cons: Dirty water coming out of the faucets and toilet, no air conditioning.
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