Best Madrid hotels near Convento de las Comendadoras de Santiago
The new Barceló Torre de Madrid hotel is located in one of the most iconic buildings in the capital: the Torre de Madrid. Designed by internationally renowned Spanish designer Jaime Hayón, winner of the EDIDA 2016 design award.> This designer hotel is the most convenient place to stay to discover Madrid, thanks to its excellent location in the Plaza de España, a few steps from the Gran Vía, a 10-minute walk from the Royal Palace of Madrid and a 15-minute walk from the Puerta del Sol and the Plaza Mayor.
Overall 9.2 Excellent
Based on 2,270 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Great location and feel of the overall hotel!
Excellent
10.0
Pros: Everything, amazing staff; responsive, proactive and friendly. Location is great, right in the heart of the city. Rooms are pretty nice, bed and pillows are AWESOME. There’s also a “pillow menu” in every room to select the pillow you like best. We will definitely stay there next time we go to Madrid.
Excellent
10.0
Pros: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.
Excellent
9.2
Pros: Great location next to metro and close to some of the sights. Beautiful over Gran Via at night. Although it's close to a busy street, the sound isolation is pretty good. The room was very comfortable to stay at: nice big bed and amazing rain shower. There are plenty of food options at breakfast, so you can really charge up yourself for the day of sightseeing.
Excellent
8.8
Pros: Comfy beds and great pillows.
Excellent
8.8
Pros: The breakfast was wonderful and very rich. Sonia the concierge manager was very helpful, professional, she gave us wonderful tips. The bed was very comfortable. Hotel is located close to most of the attractions, and a subway station is right in front of the hotel.
Excellent
10.0
Pros: We stayed in Barcelo Torre de Madrid late August 2019 for 3 nights. I was staying with my teenage daughter. We had the most fabulous room and it was so so clean. The facilities were excellent. The staff were extremely friendly and professional. The breakfast was probably the best hotel breakfast I've ever had. The metro stop is just across the road from the hotel entrance but regardless, everything was within walking distance. Excellent and we can't wait to go back!
Excellent
9.6
Pros: Great front desk staff Debra and bar staff Nuria and Aitor were very attentive. Location at subway and other restaurants was a plus.
Excellent
10.0
Pros: Perfect position, we had a great room. We booked the larger corner room with a view of the city it was perfect. Breakfast included was one the nicest we’ve had in Europe. Staff were friendly and extremely helpful.
Excellent
8.8
Pros: We had a junior suite because of our 9 year old son. It was a beautiful room, unfortunately without a view (inner court), though with excellent beds and a nice bathroom. Breakfast was lucious, service very forthcoming, like a 5 star should be.
Excellent
10.0
Pros: Perfect location just opposite Metro station. Many Bars and restaurants just around cnr Their people were fantastic The bar was exceptional. The pool & wellness center unbeatable
Details
Reviews
Overall 9.2 Excellent
Based on 2,270 reviews
WiFi
10.0
Location
9.5
Breakfast
9.4
Cleanliness
9.3
Vibe
9.3
Service
9.3
Comfort
8.7
Room
8.7
Food
8.6
Amenities
7.7
Bar
7.3
Wellness
7.0
Pool
5.4
Breakfast
9.5
Cleanliness
9.3
Location
9.3
Vibe
8.9
Service
8.9
Food
8.9
Comfort
8.7
Room
8.6
Amenities
7.3
Bar
7.2
Pool
5.5
Service
9.7
Cleanliness
9.5
Location
9.5
Breakfast
9.2
Vibe
9.2
Comfort
9.1
Room
9.1
Food
8.5
Amenities
7.7
Location
9.4
Service
9.1
Room
8.5
Service
9.3
9.6 Excellent
Pros: Great location and feel of the overall hotel!
Cons: Coming from United States just used to the Air Conditioning being colder but I understand that Europe works different.
10.0 Excellent
Pros: Everything, amazing staff; responsive, proactive and friendly. Location is great, right in the heart of the city. Rooms are pretty nice, bed and pillows are AWESOME. There’s also a “pillow menu” in every room to select the pillow you like best. We will definitely stay there next time we go to Madrid.
Cons:
10.0 Excellent
Pros: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.
Cons: Nothing
9.2 Excellent
Pros: Great location next to metro and close to some of the sights. Beautiful over Gran Via at night. Although it's close to a busy street, the sound isolation is pretty good. The room was very comfortable to stay at: nice big bed and amazing rain shower. There are plenty of food options at breakfast, so you can really charge up yourself for the day of sightseeing.
Cons:
8.8 Excellent
Pros: Comfy beds and great pillows.
Cons: No suitcase stand. We were given a disabled room which had no bench space in the bathroom.
8.8 Excellent
Pros: The breakfast was wonderful and very rich. Sonia the concierge manager was very helpful, professional, she gave us wonderful tips. The bed was very comfortable. Hotel is located close to most of the attractions, and a subway station is right in front of the hotel.
Cons: The wc door cannot be close with a key hermetically. There was no hanger to put the towels.
10.0 Excellent
Pros: We stayed in Barcelo Torre de Madrid late August 2019 for 3 nights. I was staying with my teenage daughter. We had the most fabulous room and it was so so clean. The facilities were excellent. The staff were extremely friendly and professional. The breakfast was probably the best hotel breakfast I've ever had. The metro stop is just across the road from the hotel entrance but regardless, everything was within walking distance. Excellent and we can't wait to go back!
Cons: Swimming caps for the pool. We had forgotten to take ours from home and they were 3 euro each. So just would remind others to remember them.
9.6 Excellent
Pros: Great front desk staff Debra and bar staff Nuria and Aitor were very attentive. Location at subway and other restaurants was a plus.
Cons: Breakfast was modest for 25 euros.
10.0 Excellent
Pros: Perfect position, we had a great room. We booked the larger corner room with a view of the city it was perfect. Breakfast included was one the nicest we’ve had in Europe. Staff were friendly and extremely helpful.
Cons:
8.8 Excellent
Pros: We had a junior suite because of our 9 year old son. It was a beautiful room, unfortunately without a view (inner court), though with excellent beds and a nice bathroom. Breakfast was lucious, service very forthcoming, like a 5 star should be.
Cons: The service in the wellness area was not so friendly, unfortunately. The younger lady (of the 2) summoned us out of the pool at 8.55PM in a less friendly way (the pool was open till 9PM). My son (of 9 years) was still enjoying his swim, but, there was no discussion possible. I understand they like to close on time, though. But, this could have been said nicer.
10.0 Excellent
Pros: Perfect location just opposite Metro station. Many Bars and restaurants just around cnr Their people were fantastic The bar was exceptional. The pool & wellness center unbeatable
Cons:
The new Barceló Torre de Madrid hotel is located in one of the most iconic buildings in the capital: the Torre de Madrid. Designed by internationally renowned Spanish designer Jaime Hayón, winner of the EDIDA 2016 design award.> This designer hotel is the most convenient place to stay to discover Madrid, thanks to its excellent location in the Plaza de España, a few steps from the Gran Vía, a 10-minute walk from the Royal Palace of Madrid and a 15-minute walk from the Puerta del Sol and the Plaza Mayor.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9.0 Excellent
Based on 2,858 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location. Comfortable beds.
Good
7.9
Excellent
9.7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
10.0
Excellent
8.8
Pros: Location was perfect and staff very helpful.
Excellent
10.0
Pros: Beautiful hotel,location,staff...everything!
Excellent
9.6
Pros: Great staff and atmosphere and location.
Good
6.3
Pros: The price, location and the room space
Excellent
9.6
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Excellent
10.0
Pros: Great location. Lovely room. Roof top bar brilliant!
Excellent
9.2
Pros: The location, size of the room and cleanliness.
Details
Reviews
Overall 9.0 Excellent
Based on 2,858 reviews
Location
9.5
Service
8.9
WiFi
8.5
Room
8.0
Breakfast
6.8
Value
5.4
Location
9.6
Service
8.8
Room
7.4
Breakfast
6.9
Value
6.0
Location
9.5
Service
9.4
Room
8.5
Breakfast
7.3
Location
9.6
Service
9.0
Room
7.7
Location
9.6
Service
9.0
10.0 Excellent
Pros: Location. Comfortable beds.
Cons:
7.9 Good
Pros:
Cons: Doesn't have a pool, restaurant´s food and attention just regular
9.7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
10.0 Excellent
Pros:
Cons: Just location of parking
8.8 Excellent
Pros: Location was perfect and staff very helpful.
Cons:
10.0 Excellent
Pros: Beautiful hotel,location,staff...everything!
Cons:
9.6 Excellent
Pros: Great staff and atmosphere and location.
Cons: We would have like breakfast included for both mornings.
6.3 Good
Pros: The price, location and the room space
Cons: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big
9.6 Excellent
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Cons: Nothing negative at all
10.0 Excellent
Pros: Great location. Lovely room. Roof top bar brilliant!
Cons: Nothing!
9.2 Excellent
Pros: The location, size of the room and cleanliness.
Cons: It’s noisy outside
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
With a stay at Axel Hotel Madrid - Adults Only in Madrid (Literary Quarter), you'll be within a 5-minute walk of Plaza de Santa Ana and Teatro Nuevo Apolo. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.9 Excellent
Based on 4,964 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Excellent
10.0
Pros: This hotel is an AMAZING value: right in the center of Madrid and about a 10-15 min walk to anything. They have a rooftop pool and lounge area which was quite nice. The room was clean, spacious, and nicely decorated. The shower was heavenly. Staff was kind and helpful.
Excellent
9.2
Pros: pool and amenities the STAFF!!!!
Excellent
10.0
Pros: The staff were obliging. Both in reception and especially the breakfast girl. Very pleasant
Excellent
10.0
Pros: great hotel with a gay vibe. great location a few min walk to the gay center and within walk of most sites. great rooftop bar and small pool. gym and sauna.
Excellent
10.0
Pros: We absolutely LOVED our stay at Axel Hotel. We were pleasantly greeted by the hotel concierge, Alberto, who graciously upgraded up to a honeymoon suite for our stay. He was friendly, welcoming, and provided us with great insights about the city. The hotel over exceeded our expectations. It was immaculate, clean, and had wonderful amenities. My wife and I did not want to leave! It also featured a wonderful sky bar and pool which provided a great vibe for both "day" and "night" life- with great music and drinks and snacks by the bar.
Excellent
10.0
Pros: The hotel was amazing. The rooms and facilities were modern and fresh. The rooftop pool was excellent with great views and a nice bar. David at reception was awesome. So friendly and helpful, he gave us excellent recommendations on where to eat and what to do. I will definitely come back.
Excellent
10.0
Pros: Font desk was extremely helpful in settling the cab fare from the airport when my cards stopped working. I was also surprised with an upgrade to the junior suite which just made my trip. Would happily stay again and recommend to my networks.
Excellent
8.3
Pros: Friendly, helpful, cheerful staff, spacious room
Excellent
8.0
Pros: The staff were all really friendly, the rooms and bathrooms were beautiful and the plavr head a lovely chilled vibe with the hustle bustle of loads of great tapas bars close by
Excellent
10.0
Pros: excellent staff, especially Alfredo and David who were super helpful! The room was stunning and the whole experience was brilliant!
Details
Reviews
Overall 8.9 Excellent
Based on 4,964 reviews
Location
9.6
Vibe
9.2
Service
9.2
WiFi
8.9
Amenities
8.1
Room
8.1
Breakfast
8.0
Pool
7.1
Location
9.6
Service
9.1
Vibe
8.9
Breakfast
8.4
Room
8.0
Amenities
7.8
Pool
6.4
Value
5.2
Location
9.7
Vibe
9.2
Room
9.0
Service
9.0
Cleanliness
8.6
Breakfast
8.2
Amenities
7.7
Comfort
7.6
Pool
7.3
Location
9.7
Service
9.1
Vibe
9.1
Cleanliness
8.2
Breakfast
8.0
Room
7.2
Location
9.7
Service
9.3
Room
7.8
10.0 Excellent
Pros:
Cons: Will stay at Axel over and over again!
10.0 Excellent
Pros: This hotel is an AMAZING value: right in the center of Madrid and about a 10-15 min walk to anything. They have a rooftop pool and lounge area which was quite nice. The room was clean, spacious, and nicely decorated. The shower was heavenly. Staff was kind and helpful.
Cons: The only thing I didn’t love about this property was there were not enough places to hang towels.
9.2 Excellent
Pros: pool and amenities the STAFF!!!!
Cons:
10.0 Excellent
Pros: The staff were obliging. Both in reception and especially the breakfast girl. Very pleasant
Cons: Why is the music so loud throughout the property. Lol. Not all gays like the house music!
10.0 Excellent
Pros: great hotel with a gay vibe. great location a few min walk to the gay center and within walk of most sites. great rooftop bar and small pool. gym and sauna.
Cons: pool water was freezing. would be nice if less str8 people...
10.0 Excellent
Pros: We absolutely LOVED our stay at Axel Hotel. We were pleasantly greeted by the hotel concierge, Alberto, who graciously upgraded up to a honeymoon suite for our stay. He was friendly, welcoming, and provided us with great insights about the city. The hotel over exceeded our expectations. It was immaculate, clean, and had wonderful amenities. My wife and I did not want to leave! It also featured a wonderful sky bar and pool which provided a great vibe for both "day" and "night" life- with great music and drinks and snacks by the bar.
Cons:
10.0 Excellent
Pros: The hotel was amazing. The rooms and facilities were modern and fresh. The rooftop pool was excellent with great views and a nice bar. David at reception was awesome. So friendly and helpful, he gave us excellent recommendations on where to eat and what to do. I will definitely come back.
Cons:
10.0 Excellent
Pros: Font desk was extremely helpful in settling the cab fare from the airport when my cards stopped working. I was also surprised with an upgrade to the junior suite which just made my trip. Would happily stay again and recommend to my networks.
Cons: N/A
8.3 Excellent
Pros: Friendly, helpful, cheerful staff, spacious room
Cons: Wellness workd not the whole day
8.0 Excellent
Pros: The staff were all really friendly, the rooms and bathrooms were beautiful and the plavr head a lovely chilled vibe with the hustle bustle of loads of great tapas bars close by
Cons: Really reaching for something I didn’t like here, but I found the light switches quite confusing and the tv was a bit temperamental
10.0 Excellent
Pros: excellent staff, especially Alfredo and David who were super helpful! The room was stunning and the whole experience was brilliant!
Cons:
With a stay at Axel Hotel Madrid - Adults Only in Madrid (Literary Quarter), you'll be within a 5-minute walk of Plaza de Santa Ana and Teatro Nuevo Apolo. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.9 Excellent
Based on 1,888 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great location and well furnished
Excellent
10.0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
10.0
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Excellent
10.0
Pros: Very good location Very good to stop very clean I would stay in it next time
Excellent
9.2
Pros: Great staff who helped us with a few things including printing boarding passes.
Excellent
10.0
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Excellent
9.2
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Excellent
10.0
Pros: Perfect staffs
Excellent
10.0
Pros: Great view and beautiful suite on the 5th floor
Excellent
10.0
Pros: Everything was perfect. One of the best hotel in Madrid.
Excellent
10.0
Pros: Great location, friendly stuff, nice and clean
Okay
5.4
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Details
Reviews
Overall 8.9 Excellent
Based on 1,888 reviews
Location
9.7
Service
9.3
Room
7.3
Breakfast
7.2
WiFi
5.6
Wellness
2.4
Location
9.7
Service
9.6
Breakfast
7.1
Room
7.0
Comfort
6.2
Location
9.6
Service
9.1
Breakfast
7.4
Room
7.0
Amenities
5.1
Room
6.8
10.0 Excellent
Pros: Great location and well furnished
Cons: Nothing
10.0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
10.0 Excellent
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Cons: Having the pool at another hotel implied we had to go out of the building to get to it.
10.0 Excellent
Pros: Very good location Very good to stop very clean I would stay in it next time
Cons:
9.2 Excellent
Pros: Great staff who helped us with a few things including printing boarding passes.
Cons:
10.0 Excellent
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Cons:
9.2 Excellent
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Cons: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.
10.0 Excellent
Pros: Perfect staffs
Cons: No balcony
10.0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
10.0 Excellent
Pros: Everything was perfect. One of the best hotel in Madrid.
Cons: Nothing
10.0 Excellent
Pros: Great location, friendly stuff, nice and clean
Cons:
5.4 Okay
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Cons: Thy mention that they have pool while they don’t have
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A stay at Safestay Madrid places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.7 Excellent
Based on 6,828 reviews
All reviews
- All reviews
- Solo
- Couples
- Business
- Families
Excellent
10.0
Pros: The staff were nice Super clean Spacious rooms! Good location Lots of showers/bathrooms per floor
Excellent
9.6
Pros: Very clean comfy beds Nice bathrooms
Good
7.9
Pros: great location
Excellent
10.0
Pros: The room is spacious. I love the balcony with the great street views. Clean and large showers. Excellent rooftop lounge . I love Safestay Madrid.
Excellent
9.6
Pros: Clean, nice terrace
Excellent
10.0
Pros: It was nice tidy and close to the city centre.
Good
7.1
Pros: The hostel is close to the metro and easy to find; the beds/bedrooms are good and staff is very nice.
Good
6.3
Pros: The location was nice plus the staff were friendly except for one person who kept asking to show our cards since “he sees 200 people a day so he can not memorize faces” which was annoying.
Excellent
9.6
Pros: The overall experience. It's a good hostel. I know where to stay next time I visit Madrid.
Excellent
9.7
Pros: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money
Excellent
9.7
Pros: Everything worked out perfectly during my stay.
I have no complaints.
Value for money is 5 stars without a doubt.
Excellent
10.0
Pros: Everything
Details
Reviews
Overall 8.7 Excellent
Based on 6,828 reviews
Location
9.4
Bar
9.0
Vibe
9.0
Cleanliness
8.9
Amenities
8.2
Service
7.8
Room
7.5
Comfort
7.1
WiFi
7.1
Breakfast
7.0
Food
5.7
Location
9.6
Cleanliness
9.5
Bar
9.2
Vibe
8.8
Amenities
8.4
Service
8.1
Room
7.4
Comfort
6.9
Breakfast
6.3
WiFi
5.3
Food
5.1
Location
9.5
Cleanliness
8.9
Amenities
8.3
Value
8.3
Service
8.3
Room
7.5
Comfort
7.1
Breakfast
6.5
Service
7.4
Room
6.9
Comfort
6.8
Amenities
8.3
Service
8.1
Room
7.4
10.0 Excellent
Pros: The staff were nice Super clean Spacious rooms! Good location Lots of showers/bathrooms per floor
Cons: Everything was perfect!
9.6 Excellent
Pros: Very clean comfy beds Nice bathrooms
Cons: Rooms facing the street can get noisy from traffic especially Fri /sat night. No kitchen to Myo food. But there is a cheap shop next door
7.9 Good
Pros: great location
Cons: it doesn't have kitchen
10.0 Excellent
Pros: The room is spacious. I love the balcony with the great street views. Clean and large showers. Excellent rooftop lounge . I love Safestay Madrid.
Cons:
9.6 Excellent
Pros: Clean, nice terrace
Cons:
10.0 Excellent
Pros: It was nice tidy and close to the city centre.
Cons:
7.1 Good
Pros: The hostel is close to the metro and easy to find; the beds/bedrooms are good and staff is very nice.
Cons: There is no kitchen - fridge, stove, oven, etc; only one microwave is available for guests. Even if you want cutlery, you need to pay to have plastic ones (price is insignificant, but this is very unsustainable!). Since I have many food restrictions and I usually cannot have ordinary breakfast or snacks, having a kitchen is always essential for me (and I guess for many other travelers choosing to stay at hostels).
6.3 Good
Pros: The location was nice plus the staff were friendly except for one person who kept asking to show our cards since “he sees 200 people a day so he can not memorize faces” which was annoying.
Cons: It took us a lot of time to check in because of a mistake the staff made and only the manager could fix. The hostel doesn’t have a kitchen and you cannot even drink a coffee or eat something from the outside in the property. Also, we were supposed to check out at 10 but our cards were already disabled at 9:20 so we had wake people up by knocking when we wanted to go back to the room.
9.6 Excellent
Pros: The overall experience. It's a good hostel. I know where to stay next time I visit Madrid.
Cons: I would have preferred if there was a kitchen where you can prepare your meals like in the majority of hostels
9.7 Excellent
Pros: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money
Cons: Improve the wifi, can’t reach some rooms
9.7 Excellent
Pros: Everything worked out perfectly during my stay.
I have no complaints.
Value for money is 5 stars without a doubt.
Cons:
10.0 Excellent
Pros: Everything
Cons: There is nothing i didnt like
A stay at Safestay Madrid places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Gran Hotel Sercotel Conde Duque is located in the centre of Madrid and offers a charming Tea Room with more than 70 types of tea. Guests have free access to a nearby gym.
The elegant, air-conditioned rooms at Gran Hotel Sercotel Conde Duque feature a private bathroom with a hydromassage shower and amenities. They also include a free laptop-sized safe, pillow menu and a flat-screen TV.
They accept pets (dogs and cats) of up to 5kg for 25 €/day (10% VAT included)
San Bernardo Metro Station is conveniently situated 200 m away. The famous Centro Cultural Galileo Galilei and Clamores concert halls are in the surrounding area.
The buffet breakfast includes a corner with healthy, organic food. The hotel offers aromatherapy and massage services. Staff can also take guests on a tapas route.
Overall 8.7 Excellent
Based on 4,003 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
10.0
Pros: Very nice hotel. Good staff, good rooms, good breakfast and good location. The fitness room is a real gym. Congratulations for all
Good
6.3
Pros: The property has a big kids playground in front of it. It’s clean and the facilities are generally good We received a cold bottle of water shortly after checkin
Good
7.5
Pros: Comfortable, breakfast
Good
7.1
Pros: Good location, clean
Excellent
10.0
Pros: Everything in general was absolutely great!
Excellent
10.0
Pros: We used this hotel as a base for ourselves and friends who were attending our daughter’s wedding in El Escorial. Very central, close to real restaurants and tourist attractions.
Excellent
10.0
Pros: Very friendly staff. Hotel is very clean and comfortable.
Excellent
9.2
Pros: Hotel is not far from the city center. Both San Bernardo (Lines 2 and 4) and Bilbao (Lines 1 and 4) metro stations are within walking distance. If you prefer walking to the center (through the Gran Via) it takes approx. 15 mins. There are few markets around the hotel as well. They provide almost all the toiletries you may need. There was also a kettle in the room, which was something hard to find in some of the other hotels in Spain.
Good
7.9
Pros: classic look but modern at the same time, with a great location
Excellent
10.0
Pros: Location; cleanliness; staff
Excellent
9.6
Pros: Great location excellent staff Manuel could not be more helpful and great parking
Excellent
9.0
Pros: Proximity to train station and city center
Details
Reviews
Overall 8.7 Excellent
Based on 4,003 reviews
Location
9.5
Service
9.0
Bar
8.8
Breakfast
8.0
Wellness
7.3
Room
6.9
WiFi
5.2
Location
9.4
Service
8.7
Breakfast
7.6
Comfort
7.3
Room
7.3
Location
9.7
Service
9.2
Cleanliness
8.8
Breakfast
8.5
Value
6.9
Room
6.0
WiFi
2.8
Location
9.3
Service
8.9
Breakfast
8.1
Room
6.6
Comfort
5.9
Value
5.4
Location
9.6
Service
8.9
Breakfast
8.1
Food
7.6
Room
6.7
10.0 Excellent
Pros: Very nice hotel. Good staff, good rooms, good breakfast and good location. The fitness room is a real gym. Congratulations for all
Cons: Not much variety of gluten free foods
6.3 Good
Pros: The property has a big kids playground in front of it. It’s clean and the facilities are generally good We received a cold bottle of water shortly after checkin
Cons: Most of the staff were not friendly at all. Not sure if this is the norm in Madrid There is a lot of noise coming from other rooms when people talk in the hall or just leave their room the door closing is so loud as if it’s our door. Even when we had the “Do not disturb” sign hanging on the door, the cleaning staff still try to open the door. This happened multiple times which is very annoying. The breakfast selection is very limited.
7.5 Good
Pros: Comfortable, breakfast
Cons: Location was good but requires a bit of walking or local transport to get to the center
7.1 Good
Pros: Good location, clean
Cons: No pressure on water on 8th floor, poor breakfast
10.0 Excellent
Pros: Everything in general was absolutely great!
Cons: None
10.0 Excellent
Pros: We used this hotel as a base for ourselves and friends who were attending our daughter’s wedding in El Escorial. Very central, close to real restaurants and tourist attractions.
Cons: Wi-fi speed and coverage could be improved
10.0 Excellent
Pros: Very friendly staff. Hotel is very clean and comfortable.
Cons:
9.2 Excellent
Pros: Hotel is not far from the city center. Both San Bernardo (Lines 2 and 4) and Bilbao (Lines 1 and 4) metro stations are within walking distance. If you prefer walking to the center (through the Gran Via) it takes approx. 15 mins. There are few markets around the hotel as well. They provide almost all the toiletries you may need. There was also a kettle in the room, which was something hard to find in some of the other hotels in Spain.
Cons: Almost everything was fine. Only problem might be arriving the hotel from the airport, but this is not related to the hotel. Google maps offer multiple ways with different change over options. If your luggage is heavy I suggest keeping the change overs to minimum. For example rather than approaching the hotel from San Bernardo station you can walk from Argüelles station with a single change over at Nuevos Ministerios.
7.9 Good
Pros: classic look but modern at the same time, with a great location
Cons: the rooms are too hot and you can not change the thermostat, i was sweating all the time i was there
10.0 Excellent
Pros: Location; cleanliness; staff
Cons: No
9.6 Excellent
Pros: Great location excellent staff Manuel could not be more helpful and great parking
Cons: Noisy toilet
9.0 Excellent
Pros: Proximity to train station and city center
Cons: The shower in the room was not working properly and only had cold water.
Gran Hotel Sercotel Conde Duque is located in the centre of Madrid and offers a charming Tea Room with more than 70 types of tea. Guests have free access to a nearby gym.
The elegant, air-conditioned rooms at Gran Hotel Sercotel Conde Duque feature a private bathroom with a hydromassage shower and amenities. They also include a free laptop-sized safe, pillow menu and a flat-screen TV.
They accept pets (dogs and cats) of up to 5kg for 25 €/day (10% VAT included)
San Bernardo Metro Station is conveniently situated 200 m away. The famous Centro Cultural Galileo Galilei and Clamores concert halls are in the surrounding area.
The buffet breakfast includes a corner with healthy, organic food. The hotel offers aromatherapy and massage services. Staff can also take guests on a tapas route.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8.7 Excellent
Based on 2,920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Very comfortable bed- helpful staff
Excellent
8.0
Pros: The very friendly and helpful staff
Excellent
9.6
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Excellent
9.6
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Excellent
8.8
Pros: Excellent location. Friendly & helpful staff.
Good
7.5
Pros: The location is fantastic and can’t be faulted.
Excellent
9.6
Pros: Location could not be beat right across from the museum.
Excellent
10.0
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Good
7.5
Pros: Extensive breakfast.
Good
7.5
Pros: Great location, close to almost everything. Breakfast had good variety.
Mediocre
2.0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Good
6.7
Pros: Great and central location, nicely equipped clean room.
Details
Reviews
Overall 8.7 Excellent
Based on 2,920 reviews
Location
9.5
Service
9.4
Breakfast
8.7
Food
8.1
WiFi
7.4
Room
6.0
Vibe
5.3
Amenities
5.1
Value
5.0
Comfort
4.8
Cleanliness
4.2
Service
9.7
Location
9.6
Breakfast
8.6
Room
6.2
Amenities
5.0
Vibe
4.9
Value
4.8
Comfort
4.4
Service
9.7
Location
9.7
Breakfast
8.8
Amenities
5.5
Room
5.5
Comfort
4.8
Vibe
4.8
Cleanliness
4.2
Location
9.5
Service
9.1
Breakfast
8.5
Room
5.6
Breakfast
8.9
8.3 Excellent
Pros: Very comfortable bed- helpful staff
Cons:
8.0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
9.6 Excellent
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Cons:
9.6 Excellent
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Cons:
8.8 Excellent
Pros: Excellent location. Friendly & helpful staff.
Cons: Nothing on top of my mind
7.5 Good
Pros: The location is fantastic and can’t be faulted.
Cons: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.
9.6 Excellent
Pros: Location could not be beat right across from the museum.
Cons: Chose this hotel specifically because it stated on booking.com that it had an airport shuttle transportation for an extra fee. However, it wasn't available.
10.0 Excellent
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Cons:
7.5 Good
Pros: Extensive breakfast.
Cons: No iron/board in room.
7.5 Good
Pros: Great location, close to almost everything. Breakfast had good variety.
Cons: Small rooms that look over a central court yard. No natural day light. Dripping shower and no bath tub.
2.0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
6.7 Good
Pros: Great and central location, nicely equipped clean room.
Cons: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
Overall 8.6 Excellent
Based on 7,363 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Excellent
9.0
Pros: Location
Excellent
8.3
Pros: Location, price and clean
Excellent
9.2
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Excellent
10.0
Pros: Value for money, location is just perfect
Mediocre
3.0
Pros: It was very clean at a great location.
Good
6.0
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Excellent
9.2
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Excellent
8.3
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Excellent
8.0
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Excellent
9.6
Pros: Staff where very friendly, location was great ,
Excellent
8.3
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Details
Reviews
Overall 8.6 Excellent
Based on 7,363 reviews
Location
9.3
Service
8.7
Breakfast
8.5
Room
6.8
WiFi
6.1
Comfort
4.8
Value
4.6
Wellness
2.5
Location
9.6
Breakfast
9.3
Service
8.8
Amenities
7.1
Room
6.7
Comfort
5.1
Value
5.0
Location
9.5
Service
9.0
Breakfast
8.1
Room
6.3
Comfort
5.1
Value
4.4
Location
9.3
Service
8.6
Breakfast
8.4
Cleanliness
8.2
Room
7.1
Comfort
4.9
Location
9.1
Service
8.8
Breakfast
8.4
Amenities
6.2
Room
6.0
10.0 Excellent
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Cons: There was nothing we didn’t like. It was excellent in all respects.
9.0 Excellent
Pros: Location
Cons: Nothing, it is great
8.3 Excellent
Pros: Location, price and clean
Cons: Renovations and service was ok but not great.
9.2 Excellent
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Cons: We found the bed too hard and small as are used to King size bed. Would have been better to get 2 singles.
10.0 Excellent
Pros: Value for money, location is just perfect
Cons:
3.0 Mediocre
Pros: It was very clean at a great location.
Cons: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept†in (didn’t really sleep). These beds bring the hotel to a 2 s
6.0 Good
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Cons: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.
9.2 Excellent
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Cons:
8.3 Excellent
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Cons: One thing I didn't like on our second stay, the room wasn't very clean and the kettle had coffee remains. When I informed the person in charge, the reply was that it was actually stained and needed extra cleaning time... I found the reply unprofessional: it is a 4 star hotel, I'm sure they have a replacement unstained kettle to put in the room.
8.0 Excellent
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Cons: Breakfast was excellent but expensive
9.6 Excellent
Pros: Staff where very friendly, location was great ,
Cons: Elevator very slow.
8.3 Excellent
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Cons: The water in the shower does not drain well.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
Overall 8.6 Excellent
Based on 6,266 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Excellent
10.0
Pros: awesome location. Amazing room. Phone in the room added bonus
Good
6.0
Excellent
10.0
Pros: Great location. Fantastic hotel.
Excellent
8.0
Pros: Location
Excellent
8.8
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Excellent
9.2
Pros: It was in a great location and the staff were very helpful
Excellent
10.0
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Excellent
10.0
Pros: Staff were very helpful and courteous Food and drinks were good.
Excellent
10.0
Pros: Quiet room, good staff and great location.
Good
6.2
Pros: I liked the location and the pool.
Good
6.3
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 6,266 reviews
Location
9.5
WiFi
8.3
Breakfast
8.0
Service
7.8
Room
7.4
Value
4.5
Wellness
4.5
Pool
2.7
Location
9.4
Breakfast
8.0
Service
7.7
Room
7.0
Cleanliness
6.7
Amenities
5.3
Wellness
4.8
Value
4.3
Pool
2.0
Location
9.7
Breakfast
8.3
Service
8.3
Room
7.5
Value
4.6
Wellness
4.6
Pool
2.9
Location
9.3
Room
7.9
Service
7.8
Breakfast
7.4
Comfort
7.3
Value
4.0
Pool
2.5
Location
9.6
Service
7.1
Comfort
7.0
Room
6.9
Pool
2.6
10.0 Excellent
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Cons:
10.0 Excellent
Pros: awesome location. Amazing room. Phone in the room added bonus
Cons:
6.0 Good
Pros:
Cons: Very noisy rooms with a view over street having to que for breakfast very crowded restaurant
10.0 Excellent
Pros: Great location. Fantastic hotel.
Cons:
8.0 Excellent
Pros: Location
Cons: Traffic noise
8.8 Excellent
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Cons: Some of the reception staff a bit cold as if you were a hindrance. Few from room at back of hotel
9.2 Excellent
Pros: It was in a great location and the staff were very helpful
Cons: The tiny pool and small rooftop area
10.0 Excellent
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Cons: I haven’t a negative thing to say about the hotel
10.0 Excellent
Pros: Staff were very helpful and courteous Food and drinks were good.
Cons: I thought the room allocated was expensive and although very clean was basic
10.0 Excellent
Pros: Quiet room, good staff and great location.
Cons: No negative feedback, we have booked the same hotel again on our return trip.
6.2 Good
Pros: I liked the location and the pool.
Cons: Even though there are two double doors that open to the back street of the hotel- you can hear everything especially the drunk people who screamed till 6am. Don't forget the music from a club that goes along with it. If it wasn't for the location on Gran Via, I would've regretted it. They also don't have an iron.
6.3 Good
Pros: Location
Cons: I’m disputing our billing statement due to the hotel charging me someone’s room charges on checkout
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
A stay at Vincci Capitol places you in the heart of Madrid, steps from Gran Via Street and Teatro Rialto. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.6 Excellent
Based on 5,113 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location is amazing, right next to the Callao plaza. Our room looked south over the roofs of the palace and the old town, very romantic.
Excellent
10.0
Pros: Breakfast was very good!!!! The bed also confortable,the lady at the frontdesk very friendly ,thank you!!!
Excellent
9.6
Pros: Its location is very nice
Excellent
9.2
Pros: Everything was quite good good breakfast in good ambience. WiFi did not function all the time. Excellent location. The reception could have been a little bit more friendly the hotel is very good with a small reception area
Excellent
10.0
Pros: Clean and great part of the city
Excellent
9.2
Pros: location
Good
7.1
Pros: The location and the staff were very friendly and helpful
Good
6.7
Pros: Location
Good
7.9
Pros: Location in center of city
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 5,113 reviews
Location
9.4
Breakfast
8.1
Service
7.8
Room
6.8
Cleanliness
6.4
WiFi
6.4
Comfort
6.1
Value
4.3
Wellness
2.3
Location
9.3
Breakfast
8.4
Service
8.2
Room
7.1
Comfort
6.1
Amenities
5.5
Value
4.4
Location
9.1
Breakfast
8.2
Service
7.5
Room
7.2
Comfort
6.8
Amenities
6.5
Location
9.5
Service
8.3
Breakfast
7.9
Room
6.0
Amenities
6.0
Comfort
5.4
Value
4.3
Location
9.4
Room
6.5
10.0 Excellent
Pros: Location is amazing, right next to the Callao plaza. Our room looked south over the roofs of the palace and the old town, very romantic.
Cons:
10.0 Excellent
Pros: Breakfast was very good!!!! The bed also confortable,the lady at the frontdesk very friendly ,thank you!!!
Cons:
9.6 Excellent
Pros: Its location is very nice
Cons:
9.2 Excellent
Pros: Everything was quite good good breakfast in good ambience. WiFi did not function all the time. Excellent location. The reception could have been a little bit more friendly the hotel is very good with a small reception area
Cons:
10.0 Excellent
Pros: Clean and great part of the city
Cons: Food was not offered later at night
9.2 Excellent
Pros: location
Cons: they had a stupid rule of not allowing outside food in the hotel, so I had to go down to the street at 1am to eat the food i ordered because they refused that I enter with the food i ordered.. which was extremely annoying
7.1 Good
Pros: The location and the staff were very friendly and helpful
Cons: That we cannot take food from outside the hotel
6.7 Good
Pros: Location
Cons: Old furniture Uncomfortable beds
7.9 Good
Pros: Location in center of city
Cons: Cleaning not that Mach also they don’t have facility to arrange taxi from Airport to hotel for families very good
10.0 Excellent
Pros: Location
Cons: nothing
A stay at Vincci Capitol places you in the heart of Madrid, steps from Gran Via Street and Teatro Rialto. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at Hotel Mayorazgo places you in the heart of Madrid, steps from Gran Via Street and Lope de Vega Theatre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 4,468 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Pros: The hotel was nice, the staff too, really helpful. The room was nice too and very clean. Coffee and tee in the room would have been a plus though.
Good
6.7
Pros: The location is amazing with every tourist attraction in short walking distance.
Excellent
10.0
Excellent
10.0
Pros: The hotel is perfectly placed to explore the centre of Madrid on foot. Really nice cosy rooms with a spacious balcony to relax. The staff at reception were wonderful and upgraded our rooms on arrival. There is secure parking which we used, but be aware of the low emission zone in the centre of Madrid.
Excellent
10.0
Pros: Got to the hotel at 10am, check in wasn;t unitl 2 but there were lovely and clean bathroom facilities to use to freshen up before getting into the room. Hotel was very clean and in a perfect location near to everything or a short walk away. Once we arrived for Check-in we got a free upgrade. The Superior rooms are amazing! Really comfy bed and the bathroom is a dream. Jacuzzi bath too was a plus!
Good
6.5
Pros: good staff service
Excellent
10.0
Pros: Breakfast was excellent. Location excellent
Excellent
9.2
Pros: Coffee was excellent, room super clean. Staff gracious..excellently located
Excellent
9.6
Pros: Great location, big room & restroom. Excellent cleaning. They have safe box in the room for a small cost $1.50 Eu per night. Also, excellent entrance Security all the time.
Excellent
9.4
Pros: Great rooms, very cozy hotel, and in a great location.
Good
7.5
Pros: Location was very good
Okay
4.6
Pros: location is very good and that's it
Details
Reviews
Overall 8.6 Excellent
Based on 4,468 reviews
Location
9.4
Service
9.0
Breakfast
8.5
Food
7.6
Room
7.3
Comfort
6.0
Bar
5.2
WiFi
5.0
Value
4.7
Location
9.4
Service
9.3
Cleanliness
8.7
Breakfast
8.5
Room
7.6
Comfort
5.8
Amenities
5.5
Bar
5.0
Value
4.9
Location
9.4
Service
9.0
Breakfast
8.5
Room
8.0
Comfort
5.6
Amenities
5.5
Value
4.6
Location
9.4
Service
9.1
Breakfast
8.6
Cleanliness
8.3
Room
6.4
Comfort
5.5
Location
9.5
Service
9.0
Room
6.9
Comfort
6.2
Amenities
5.0
7.9 Good
Pros: The hotel was nice, the staff too, really helpful. The room was nice too and very clean. Coffee and tee in the room would have been a plus though.
Cons: I was expecting a bath, and the room was a shower
6.7 Good
Pros: The location is amazing with every tourist attraction in short walking distance.
Cons: The rooms. Single bed room was so small that one could hardly move around the bed.
10.0 Excellent
Pros:
Cons: my partner has breathing difficulties and the entry and reception smelled very strongly so we had to run to the lifts...
10.0 Excellent
Pros: The hotel is perfectly placed to explore the centre of Madrid on foot. Really nice cosy rooms with a spacious balcony to relax. The staff at reception were wonderful and upgraded our rooms on arrival. There is secure parking which we used, but be aware of the low emission zone in the centre of Madrid.
Cons: Not major, but a free bottle of water in the room would be welcome and no coffee-making facilities.
10.0 Excellent
Pros: Got to the hotel at 10am, check in wasn;t unitl 2 but there were lovely and clean bathroom facilities to use to freshen up before getting into the room. Hotel was very clean and in a perfect location near to everything or a short walk away. Once we arrived for Check-in we got a free upgrade. The Superior rooms are amazing! Really comfy bed and the bathroom is a dream. Jacuzzi bath too was a plus!
Cons: Corridors of hotel need to be renovated, quite old fashioned looking. We were looking forward to checking out the rooftop area but when we arrived it was closed,
6.5 Good
Pros: good staff service
Cons: walls are made of paper, you can hear everything from the rooms next door, unacceptable level of insulation
10.0 Excellent
Pros: Breakfast was excellent. Location excellent
Cons: n/a
9.2 Excellent
Pros: Coffee was excellent, room super clean. Staff gracious..excellently located
Cons: Our triple room was tight.:seemed smaller than pictures but was comfortable, clean and bathroom nice and good sized. Good price/value overall.
9.6 Excellent
Pros: Great location, big room & restroom. Excellent cleaning. They have safe box in the room for a small cost $1.50 Eu per night. Also, excellent entrance Security all the time.
Cons: The breakfast is good but too expensive for the value, I expected more.
9.4 Excellent
Pros: Great rooms, very cozy hotel, and in a great location.
Cons: Very limited internet, it actually didn't work for most of my stay. Check in was delayed, there were a lot of exhausted travelers waiting for their rooms.
7.5 Good
Pros: Location was very good
Cons: Staff were not able to communicate well in English at reception desk
4.6 Okay
Pros: location is very good and that's it
Cons: it is a 4 star hotel but doesn' t look like one in his services: you have to pay everything: safe box cost you around 2 euros every day. even the slippers and the robes and and all should be paid extra. the front desk manager "Pablo" is very rude, all you ask him his reply is you have to pay and in a very rude and unrespectfull manner. This hotel 16 years later was much more better than today. King bed is very small it does t fit two persons. I regret staying in that hotel.
A stay at Hotel Mayorazgo places you in the heart of Madrid, steps from Gran Via Street and Lope de Vega Theatre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 6,448 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Excellent
10.0
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Excellent
8.8
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Excellent
9.6
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Excellent
8.0
Pros: Location was great
Good
7.5
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Excellent
10.0
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Good
6.8
Pros: Great location.
Friendly staff
Renovated bathrooms
Good
6.7
Pros: It was clean
Excellent
10.0
Pros: Location, breakfast and cleaning, hosting
Good
7.9
Pros: Everything else was good
Excellent
8.8
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Details
Reviews
Overall 8.5 Excellent
Based on 6,448 reviews
Location
9.1
Service
8.4
WiFi
8.4
Breakfast
8.1
Room
7.4
Amenities
5.2
Service
8.7
Location
8.6
Breakfast
8.1
Room
8.0
Location
8.6
Breakfast
8.1
Service
7.5
Room
6.8
Vibe
4.5
Location
8.9
Service
8.1
Breakfast
7.9
Room
7.2
Comfort
6.3
Vibe
4.3
Location
9.2
Cleanliness
8.9
Service
8.4
Breakfast
8.0
Room
7.0
Vibe
4.9
9.0 Excellent
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Cons: It was a really good value. I wish I stayed longer!
10.0 Excellent
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Cons:
8.8 Excellent
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Cons:
9.6 Excellent
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Cons: The breakfast could have had more variety
8.0 Excellent
Pros: Location was great
Cons: My friend didn’t like that there was no wash cloth provided in the bathroom
7.5 Good
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Cons: The room had a funny smell like paint or mothballs. The air conditioner needs to be stronger with how hot Madrid can get during the summer. It was a nice hotel but I don’t think I would be staying here again
10.0 Excellent
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Cons: No complaints.
6.8 Good
Pros: Great location.
Friendly staff
Renovated bathrooms
Cons: No A/C (it is either heat or cold at management's discretion).
Room is not cleaned unless specifically requested (tag at the door)
Rooms are small amd noisy
Extra long pillows
Hard mattress
Outdated furniture
6.7 Good
Pros: It was clean
Cons: The room was noisy
10.0 Excellent
Pros: Location, breakfast and cleaning, hosting
Cons:
7.9 Good
Pros: Everything else was good
Cons: Staff need to speak better English
8.8 Excellent
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Cons: Room decoration is old. Noise isolation could be better. Tiny elevators.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8.5 Excellent
Based on 1,512 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Excellent
10.0
Pros: I was in a double room. Perfect location, clean, nice staff...
Excellent
9.2
Pros: Great location and you get your money’s worth!
Excellent
8.3
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Good
7.5
Pros: Good location. 20% on parking nearby.
Good
6.7
Pros: Located in the center of the city
Excellent
8.3
Pros: It was very conveniently located
Excellent
8.3
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Excellent
9.6
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Good
6.7
Pros: Location
Okay
5.8
Pros: Clean and staff were nice
Details
Reviews
Overall 8.5 Excellent
Based on 1,512 reviews
Bar
10.0
Location
9.5
Service
9.2
Cleanliness
8.9
WiFi
6.1
Room
5.7
Comfort
4.2
Breakfast
3.1
Location
9.4
Service
9.2
Room
4.9
Comfort
3.9
Service
9.3
Location
9.3
Room
5.1
Service
9.2
Room
4.4
Comfort
3.9
10.0 Excellent
Pros: I was in a double room. Perfect location, clean, nice staff...
Cons:
9.2 Excellent
Pros: Great location and you get your money’s worth!
Cons: No AC as advertised.
8.3 Excellent
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Cons: No air conditioning ( even though the fan was inside room) Not enough plugs.
7.5 Good
Pros: Good location. 20% on parking nearby.
Cons: Outdated toilets. Expensive for what it is. Requested beds in a 6 bed dormitory and ended up in a 10 bed one.
6.7 Good
Pros: Located in the center of the city
Cons: The room was very small and hot
8.3 Excellent
Pros: It was very conveniently located
Cons: The room we were in was a little loud
8.3 Excellent
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Cons: Too much noises at night, there is not air-conditioning in the room, and there is only two bathrooms for each gender, I think it's too little.
9.6 Excellent
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Cons: Water in shower is very hot, difficult to get comfy shower.
6.7 Good
Pros: Location
Cons: Charge me €80 for one night
5.8 Okay
Pros: Clean and staff were nice
Cons: The beds were horrifically uncomfortable and staff charge guests £2 just to use a towel, which is frankly absurd. There was no vibe of a backpacker hostel, so if you’re looking to make friends or enjoy company don’t stay here.
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
The NH Madrid Zurbano hotel is only a 4-minute walk away from the Paseo de la Castellana business corridor and close to the Nuevos Ministerios financial district. Also nearby is the gourmet Chamberí district, where you can enjoy some of the best gastronomy Madrid has to offer. From the Gregorio Marañon metro station guests can enjoy direct links to both the touristic city center and the IFEMA Exhibition Center for business meetings and conferences. The 257 rooms at NH Madrid Zurbano were recently renovated in 2015 and are finished in comfortable neutral colors. Some of the Suites come with lovely terraces and many offer views over the Paseo de la Castellana. Free Wi-Fi is available in every room and throughout the hotel. The restaurant is a cozy space with a light wood paneling. You can enjoy our fresh delicious breakfast here, which features local specialties, such as churros with hot chocolate. The restaurant, Green Tea Food & Drink offers Mediterranean and Asian cuisine, the hotel’s bar is also open all day. Here you can sink back into the comfy chairs with a coffee or a drink, or enjoy our early bird breakfast which starts at 5am. There is also an on-site gym.
Overall 8.4 Excellent
Based on 5,520 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: Useful location.
Mediocre
3.4
Pros: Room decor is good
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: Really good breakfast and excellent location
Excellent
9.2
Pros: Convenient near metro stop. Nice shower, comfortable bed and friendly staff.
Excellent
10.0
Pros: The very helpful staff. Asked for a room with a balcony on arrival, and one was provided within an hour after cleaning. All questions answered politely and with a smile. A rewarding stay.
Excellent
10.0
Pros: The staff at check in and check out were really nice and helpful. The room was bigger than expected, it was clean and the bed was big and comfortable.
Excellent
10.0
Pros: 10 min away from the city center. Metro just around the corner
Excellent
9.2
Pros: Great location in a quiet part of town. Lovely, helpful staff. Very comfortable and stylish room for a v good price. Recommended!
Good
7.9
Pros: I lived in Madrid for more than a year and NH hotels have been my default choice for something basic, modern, clean and very well-located. If you’re out and about the whole day and just need a nice and comfortable place to sleep in, this is the hotel for you. It’s close to the Gregorio Marañon metro station, in the Salamanca district. There are facilities nearby, like a Carrefour express and bars around the corner, a 15-20 walk to a laundromat and it’s superclose to IE Business School for those doing the b-school tour.
Excellent
10.0
Pros: Super location! Near the train station, bus station (go to other cities in spain) and subway! Not downtown area, but quiet and nice.
Excellent
8.8
Pros: I booked a single room and got a free upgrade to a double room. Great comfortable bed, excellent wifi, good shower, nice toiletries. I needed to work, so the desk was nice and had enough electricity sockets for chargers. There are many places in the neighbourhood for breakfast, lunch and dinner. I had an excellent stay!
Details
Reviews
Overall 8.4 Excellent
Based on 5,520 reviews
Location
8.7
Service
8.4
Breakfast
7.9
WiFi
7.9
Room
7.1
Comfort
6.7
Value
5.8
Amenities
5.2
Bar
5.0
Location
8.7
Service
8.2
Breakfast
8.1
Room
7.7
Comfort
7.4
Amenities
5.1
Location
8.7
Service
8.6
Breakfast
8.3
Comfort
7.2
Room
6.9
Location
8.8
Service
8.7
Cleanliness
8.0
Room
7.2
Comfort
7.0
Location
8.9
Service
7.8
Comfort
7.1
Room
6.5
7.1 Good
Pros: Useful location.
Cons: Very little English spoken by the staff.
3.4 Mediocre
Pros: Room decor is good
Cons: Terrible smell coming from toilet. Couldn’t sleep because the air conditioning is not working and outside temperature is near 80 F. No air circulation be cue the only window is near an outdoor fire escape so can’t leave it open for personal safety reason.
10.0 Excellent
Pros: Everything
Cons: Nothing
8.8 Excellent
Pros: Really good breakfast and excellent location
Cons: Bad smell in the room coming from the bathroom (sewer)
9.2 Excellent
Pros: Convenient near metro stop. Nice shower, comfortable bed and friendly staff.
Cons: Didn’t have breakfast there as it costs 20€
10.0 Excellent
Pros: The very helpful staff. Asked for a room with a balcony on arrival, and one was provided within an hour after cleaning. All questions answered politely and with a smile. A rewarding stay.
Cons: Nothing
10.0 Excellent
Pros: The staff at check in and check out were really nice and helpful. The room was bigger than expected, it was clean and the bed was big and comfortable.
Cons: Nothing
10.0 Excellent
Pros: 10 min away from the city center. Metro just around the corner
Cons:
9.2 Excellent
Pros: Great location in a quiet part of town. Lovely, helpful staff. Very comfortable and stylish room for a v good price. Recommended!
Cons:
7.9 Good
Pros: I lived in Madrid for more than a year and NH hotels have been my default choice for something basic, modern, clean and very well-located. If you’re out and about the whole day and just need a nice and comfortable place to sleep in, this is the hotel for you. It’s close to the Gregorio Marañon metro station, in the Salamanca district. There are facilities nearby, like a Carrefour express and bars around the corner, a 15-20 walk to a laundromat and it’s superclose to IE Business School for those doing the b-school tour.
Cons: No windows or natural lighting, but that didnt really me. The gym and facilities were inanother building that you need special access to.
10.0 Excellent
Pros: Super location! Near the train station, bus station (go to other cities in spain) and subway! Not downtown area, but quiet and nice.
Cons:
8.8 Excellent
Pros: I booked a single room and got a free upgrade to a double room. Great comfortable bed, excellent wifi, good shower, nice toiletries. I needed to work, so the desk was nice and had enough electricity sockets for chargers. There are many places in the neighbourhood for breakfast, lunch and dinner. I had an excellent stay!
Cons:
The NH Madrid Zurbano hotel is only a 4-minute walk away from the Paseo de la Castellana business corridor and close to the Nuevos Ministerios financial district. Also nearby is the gourmet Chamberí district, where you can enjoy some of the best gastronomy Madrid has to offer. From the Gregorio Marañon metro station guests can enjoy direct links to both the touristic city center and the IFEMA Exhibition Center for business meetings and conferences. The 257 rooms at NH Madrid Zurbano were recently renovated in 2015 and are finished in comfortable neutral colors. Some of the Suites come with lovely terraces and many offer views over the Paseo de la Castellana. Free Wi-Fi is available in every room and throughout the hotel. The restaurant is a cozy space with a light wood paneling. You can enjoy our fresh delicious breakfast here, which features local specialties, such as churros with hot chocolate. The restaurant, Green Tea Food & Drink offers Mediterranean and Asian cuisine, the hotel’s bar is also open all day. Here you can sink back into the comfy chairs with a coffee or a drink, or enjoy our early bird breakfast which starts at 5am. There is also an on-site gym.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
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Overall 8.3 Excellent
Based on 2,140 reviews
All reviews
- All reviews
Excellent
8.2
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Good
6.0
Pros: location, hotel views
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Excellent
9.2
Pros: The location is excellent.
Good
7.9
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Excellent
9.6
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Excellent
10.0
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Excellent
10.0
Okay
5.8
Pros: Close to a lot of the sites
Good
6.7
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Excellent
8.0
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Okay
5.3
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Good
7.0
Pros: Great location & overall atmosphere
Good
7.0
Pros: Location and the spa
Good
6.4
Pros: The fact that the hotel was central and everything was accessable
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Cons: $self.cons
Excellent
8.0
Pros: everything. super location
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Cons: $self.cons
Good
6.4
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Good
7.6
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Good
6.8
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Details
Reviews
Overall 8.3 Excellent
Based on 2,140 reviews
Cleanliness
8.5
Comfort
8.3
Location
9.4
Services
8.0
Staff
8.4
Value for money
7.5
8.2 Excellent
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Cons: The beds were not very comfortable and also were on wheels so sitting up in the beds and leaning against the wall would cause it to slide across the room.
10.0 Excellent
Pros: Everything
Cons: Everything
10.0 Excellent
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Cons: Nothing
6.0 Good
Pros: location, hotel views
Cons: the hotel look a little old, need a refresh
10.0 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Cons: Nothing!
9.2 Excellent
Pros: The location is excellent.
Cons: The room was slightly smelly
7.9 Good
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Cons: The sofa bed was a little too small for our two kids aged 9&11. The breakfast was basic and did not vary at all for the all the five days we stayed there.
9.6 Excellent
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Cons:
10.0 Excellent
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Cons:
10.0 Excellent
Pros:
Cons: Limited hours for children in the pool/spa area - only 10am - noon.
5.8 Okay
Pros: Close to a lot of the sites
Cons: Room was ok did not like the breakfast. Found a bug in my sons cereal while he was eating and food didn’t seem fresh.
6.7 Good
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Cons: the breakfast not included and too expensive
8.0 Excellent
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Cons:
5.3 Okay
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Cons: I was disappointed actually, despite of all the things I said prior. It's listed as a 4 star hotel so I had high expectations and it didn't meet them. The room was an interior room so there was no view, fair enough though, I guess they can't all be. There was only shampoo/ body gel in the shower, I'd fully expected if not tiny bottles of each, then dispensers for all three. Also the decor was quite outdated looking, not old fashioned in a tasteful way, but outdated. Like it was still stuck in the 80's. One other point, I was really excited about the spa, but that was the most disappointing part. No seperate changing rooms, 1/2 the jets didn't work and the jacuzzi was tepid, also the sauna was broken.
7.0 Good
Pros: Great location & overall atmosphere
Cons: I didn't like the fact that guests have to pay extra to use the spa facilities. It's the first time I see that. Usually, all you have to pay is for massages, not to use pool & sauna. The hotel has Spa in its name which leads one to assume that the basic spa amenities are included.
7.0 Good
Pros: Location and the spa
Cons:
6.4 Good
Pros: The fact that the hotel was central and everything was accessable
8.0 Excellent
Pros: everything. super location
6.4 Good
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Cons: Our room was too small. The lights were too confusing to work properly. They don't allow you to use the exercise equipment before 10:00am. Would have liked them to serve breakfast at least until 11:00.
7.6 Good
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Cons: I would prefer a more varied menu in the hotel for the evening. Maybe some more comfortable seating for at night would be good. Also the airconditioning needs to be a little more efficient rooms very warm at night. But overall excellent.
6.8 Good
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Cons: The reception area and bar need upgrading. They are rather basic and not what one would expect of a four star hotel.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 7,958 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Good
7.5
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Good
6.3
Pros: Breakfast good. Lobby and bar attractive and spacious.
Excellent
9.4
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Good
6.3
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Excellent
9.2
Pros: Excellent location. Very clean. Friendly personal.
Good
6.7
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Excellent
10.0
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Good
7.9
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Excellent
8.6
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Excellent
8.8
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Details
Reviews
Overall 8.1 Excellent
Based on 7,958 reviews
Location
9.2
Service
8.5
Breakfast
8.0
Room
6.8
WiFi
6.5
Food
5.4
Amenities
4.9
Vibe
3.6
Location
8.7
Breakfast
8.2
Service
8.2
Cleanliness
7.9
Value
6.3
Room
6.2
Comfort
5.9
Food
5.6
Amenities
4.5
Vibe
2.6
Location
9.6
Breakfast
8.4
Service
7.7
Value
7.1
Room
7.0
Food
5.4
Amenities
4.7
Vibe
2.6
Location
9.2
Service
8.3
Cleanliness
7.2
Food
6.2
Room
5.3
Amenities
5.2
Location
9.2
Service
8.2
Comfort
6.6
Room
6.2
Vibe
3.3
5.0 Okay
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Cons: beds very poor and uncomfortable
7.5 Good
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Cons: Desk staff were not especially welcoming and not forthcoming with any extra information, like How to get to the local attractions etc)
6.3 Good
Pros: Breakfast good. Lobby and bar attractive and spacious.
Cons: Rather old fashioned hotel with poor staff on reception. Left room at 9am and still not clean at 5pm. No nice nearby restaurants/bars.
9.4 Excellent
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Cons:
6.3 Good
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Cons: Booked double got given 3 single beds room walls very thin was able to hear all next doors conversation and bar staff surly to point of rude so only used once
9.2 Excellent
Pros: Excellent location. Very clean. Friendly personal.
Cons: Needs renovation.
6.7 Good
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Cons: The breakfast staff were miserable and didn't engage at all.. felt like we were a inconvience
10.0 Excellent
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Cons: That every customer service experience won't be the same as here!!!
7.9 Good
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Cons:
8.6 Excellent
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Cons: Everything in good repair, but decor a bit dated.
8.8 Excellent
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Cons:
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Unique hotel in the heart of Madrid, located in San Bernardo Street, between Gran Va and Callao square. Excellent location, with 200 rooms. Amongst the charms of the Hotel, we highlight the Themed Rooms, the distinctive Lobby, crowned by our porcelain and gold leaf vault, or the Parking, decorated with evocative scenes. We also count with more than 1200m of meeting rooms with natural light, and an outdoor swimming-pool on the roof-terrace, from where the guests can enjoy Madrids best views.
Overall 7.9 Good
Based on 8,185 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.5
Pros: Roof top pool and simplify
Good
6.3
Pros: Good location to explore the City.
Excellent
9.2
Pros: Excellent location and great breakfast
Excellent
10.0
Pros: Very convenient location. Great, friendly staff. Would stay here again
Good
7.1
Pros: The place
Good
6.7
Pros: the location mainly
Good
7.9
Pros: Love the shower room, large, closet. The pool area and balcony able to see City.
Okay
5.0
Pros: Location.
Excellent
9.6
Pros: The location was amazing, the hotel staff were super friendly. Pool facilities were great aswell, nice to have the option to a rooftop pool!
Excellent
10.0
Pros: Great location close to everything. Great pool and bar on the roof
Good
6.3
Pros: The bed was very comfortable and pillows lovely. The breakfast was also good value.
Details
Reviews
Overall 7.9 Good
Based on 8,185 reviews
Location
9.5
Bar
7.8
Service
7.6
WiFi
7.6
Breakfast
7.5
Pool
6.0
Vibe
5.2
Room
4.9
Value
3.9
Comfort
3.8
Cleanliness
3.6
Location
9.2
Bar
8.2
Breakfast
7.6
Pool
6.2
Service
5.9
Food
5.6
Room
5.2
Vibe
4.6
Comfort
4.3
Value
3.2
Cleanliness
2.0
Location
9.0
Bar
8.1
Breakfast
7.7
Service
7.6
Amenities
5.8
Pool
5.5
Room
4.5
Comfort
4.2
Vibe
4.2
Value
3.1
Cleanliness
2.5
Location
9.5
Service
7.2
Pool
6.4
Room
4.2
Value
4.0
Vibe
4.0
Comfort
3.9
Location
9.4
Breakfast
7.3
Service
7.1
Pool
6.0
Room
5.2
Comfort
3.8
8.5 Excellent
Pros: Roof top pool and simplify
Cons: Small/average rooms.
6.3 Good
Pros: Good location to explore the City.
Cons: Wasn’t anywhere near the standard of a 4 star hotel. Room was a ‘standard’ but was tiny box room. Old scuffed walls, mould in showers and just generally ‘average 2/3 star quality’. Pool area very cramped and very expensive (5 euros for small bottle of water!!!)
9.2 Excellent
Pros: Excellent location and great breakfast
Cons:
10.0 Excellent
Pros: Very convenient location. Great, friendly staff. Would stay here again
Cons:
7.1 Good
Pros: The place
Cons: Drunk people in the swimming pool !
6.7 Good
Pros: the location mainly
Cons: the cleanliness
7.9 Good
Pros: Love the shower room, large, closet. The pool area and balcony able to see City.
Cons: The bed was not the best for couple, frame chip, two twin bed...
5.0 Okay
Pros: Location.
Cons: Room was ver average. Furniture was pretty outdated and the shower water was very hot one moment and cold the next. Room didn’t look like a 4* hotel at all.
9.6 Excellent
Pros: The location was amazing, the hotel staff were super friendly. Pool facilities were great aswell, nice to have the option to a rooftop pool!
Cons: Nothing
10.0 Excellent
Pros: Great location close to everything. Great pool and bar on the roof
Cons:
6.3 Good
Pros: The bed was very comfortable and pillows lovely. The breakfast was also good value.
Cons: The pool area was dirty and there was very little shade with sun lounges. The bar area was also dirty The staff members who gave out towels were not interested and didn’t even look at you when you were asking for a towel. Towels were poor quality.
Unique hotel in the heart of Madrid, located in San Bernardo Street, between Gran Va and Callao square. Excellent location, with 200 rooms. Amongst the charms of the Hotel, we highlight the Themed Rooms, the distinctive Lobby, crowned by our porcelain and gold leaf vault, or the Parking, decorated with evocative scenes. We also count with more than 1200m of meeting rooms with natural light, and an outdoor swimming-pool on the roof-terrace, from where the guests can enjoy Madrids best views.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.1 Good
Based on 1,072 reviews
All reviews
- All reviews
- Solo
Okay
4.6
Good
7.9
Excellent
8.8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8.3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6.7
Pros: Location is the best point of that hostel.
Okay
5.4
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Good
6.7
Good
7.9
Pros: Location is very good and breakfast is ok!
Excellent
9.2
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Okay
5.4
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7.1 Good
Based on 1,072 reviews
Location
9.1
WiFi
7.5
Service
5.9
Cleanliness
4.5
Comfort
4.2
Vibe
4.1
Breakfast
4.0
Amenities
3.8
Room
3.6
Food
3.1
Location
9.2
Service
6.3
Amenities
3.7
Breakfast
3.6
Room
2.9
4.6 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
7.9 Good
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8.8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8.3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6.7 Good
Pros: Location is the best point of that hostel.
Cons: Breakfast is very very poor. I was buying my own breakfast every day. If they are giving breakfast I think better not to give and spend the money solving the bathrooms that were broken and without warm watter.
5.4 Okay
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Cons: I might have been unlucky but it was one of thoses hostels with a really bad vibe. Not awful but just no one talking to each other, most of the staff did the bare minimum in terms of cordiality. Decoration will definitely need an improvement and to be refurnished.
6.7 Good
Pros:
Cons: Location is just right. Very clear. can't complain for the price.
7.9 Good
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
9.2 Excellent
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Cons:
5.4 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6.8 Good
Based on 3,793 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.9
Pros: Great location. Clean but dated.
Mediocre
2.9
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Okay
5.8
Pros: Location
Excellent
8.8
Pros: The location. Accesible to all points
Good
7.9
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Okay
5.4
Pros: The location was good
Okay
4.6
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Good
7.5
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Mediocre
3.3
Pros: Nothing only location.
Good
6.0
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Mediocre
3.3
Pros: Location was ok
Details
Reviews
Overall 6.8 Good
Based on 3,793 reviews
Location
9.4
Comfort
6.1
Service
6.1
Breakfast
5.3
Room
4.5
Food
4.4
Cleanliness
4.1
WiFi
3.1
Amenities
2.7
Vibe
1.2
Location
9.5
Service
5.5
Room
3.1
Vibe
0.7
Comfort
5.7
Room
3.9
Comfort
5.2
Room
3.2
7.9 Good
Pros: Great location. Clean but dated.
Cons: There wasn't any kettle in rooms for tea or coffee.
2.9 Mediocre
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Cons: The room is not good enough and i can hear the noise from the other room. I request all what i need but i didn`t get it.
5.8 Okay
Pros: Location
Cons: Customer service
8.8 Excellent
Pros: The location. Accesible to all points
Cons: The staff is quite rude, principally the gentleman at the breakfast and cafeteria.
7.9 Good
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Cons: It was always difficult to open my room with the key. Most times the cleaning lady who was really pleasant had to help me out.
5.4 Okay
Pros: The location was good
Cons: In poor state of repair, wallpaper coming off walls, tired decor, in need of maintenance.
4.6 Okay
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Cons: As soon as you left the lobby it was apparent it wasn't going to be a great experience. Wallpaper hanging off every single wall on level 5 (where my room was). Air conditioning unit was so old, it was better to open the window!
7.5 Good
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Cons: The room and the 6th floor in general was very shabby and dated. The window from our room had no restriction on opening - it was big, low down and a sheer drop down to the street below. Terrifying! I still can't work out why this hotel has 4 stars, it was basic.
3.3 Mediocre
Pros: Nothing only location.
Cons: Staff has horrible attitude, AC was a nightmare if it wasn’t cause my son team was in the hotel I would have never stayed
6.0 Good
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Cons: The room Air conditioning was almost non existent. It was very warm in Madrid when we stayed. I need to be under the covers when I sleep. The pillows were the worst I have ever encountered! They were long and thin so they offered no head support. If you folded them in half it was worse because it became very firm and uncomfortable like sleeping on a bath towel that was rolled up and then folded in half. I need absolute darkness to sleep. The light illuminating from the TV literally lit the room up. It wasn't until our last night that I figured to cover the TV with blankets. The walls and ceilings seem thin because I heard banging and conversations going on in other rooms, both above and on the side of me. You could even hear the people across the hall. The complimentary breakfast buffet also was not worth even going to. Everything was not only substandard and cheap, but while we were there the hotel was at capacity, so the buffet area was extremely loud, and everyone was grabbing food as fast as they could. We ate breakfast outside each day after that. Bottom line...Spend a few extra bucks for a more comfortable hotel, with a better breakfast!
3.3 Mediocre
Pros: Location was ok
Cons: Dirty water coming out of the faucets and toilet, no air conditioning.
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