Madrid hotels in Retiro

Pros: excelente trato del personal, úbicacion, buen desayuno

Pros: Clean, nice staff. Great location. Strongly recommended!

Pros: This paragraph per kayak must be everything we liked: nice sized room, helpful front desk people, big pretty junior suite!

Cons: This paragraph per kayak is what we didn’t like: plumbing is very loud. When others above our room showered in the middle of the night(several) it was very loud! This was in pretty location but not in the thick of anything. No problem to walk by mostly residential and park nearby, no markets or restaurants. In our junior suite with 2 bunk beds, toilet was separated from sink and shower so it was a walk around the room past the bunk beds to get to toilet.

Pros: The location, the staff, the room decorations, the room service, the quiet at night and particularily the breakfast. hi speed internet,

Cons: Rather small elevators [to be expected in a building of that age], A/C a bit undersized.

Pros: We stayed here for the last leg of a Spain and Italy trip. Most of the hotels we stayed in during this trip did not meet our expectations. This one however, far exceeded them. First off the location is perfect. It’s only a 15 minute walk from just about anywhere which means it is so nice and quiet where it is situated. It is literally right across the street from Retiro park which is a must see for Madrid. The beds are so comfortable which is definitely not the norm for European hotels. The rooms are a really nice size. Staff are great. We didn’t try the restaurant there but there was a million options close by. Great value overall. So impressed.

Cons: Honestly, there was nothing I didn’t like.

Pros: It's clean easy access hotel

Cons: No food available in the afternoon (not even a sandwich)after our arrival.

Pros: Excellent bed sheets

Cons: Miserable people at the front desk, brutally rough and impolite. Very cynical manager on duty, (Pedro?), of the old school of management; promising but not delivering, so as to control clients. Not coming back.

Pros: Clean, quiet, with good sized rooms. The staff was friendly and helpful. The rooms were modern. Public transportation and taxis easily available. The center of town was only a 10 min. drive. Plenty of small restaurants and coffee shops nearby. Breakfast available on-site. Full service restaurant available on-site.

Cons: It is not at the center of town, the room did not have a bath tub.

Pros: Staff was very helpful and conversant in English.

Cons: Limited menu for room service and food was not outstanding.

Pros: Newness of hotel, great wifi and good bathrooms

Pros: 2 interconnecting rooms of good size and clean, metro opposite hotel so easy to get into centre

Pros: Close to the Metro

Cons: The work going on, It was a building site.

Pros: My single room was very clean. Reception staff were very helpful. Very convenient for Metro, buses and Prado.

Cons: Lack of coffee making facilities in room. Poor choice and quality of breakfast.

Pros: hotel is quite good positioned, close to the beautiful Retiro park, central railway station Atocha, museums( Prado, Reina Sofia, Thysen ) even not away from Puerto del Sol area; helpful & kind stuff

Cons: buffet breakfast is not so inventive, sound isolation is poor ( you hear each toillette flushing in the neighbourhood )

Pros: I chose it because It is very close to the metro station and not too expensive.

Pros: I liked that the room was comfortable, I was sick while in Madrid and spent a day in the hotel comfortably.

Pros: Room size

Cons: Hotel staff don't speak English. The few that do don't want/like to. The lack of windows double-glazing makes the room very noisy at night.

Pros: One could not ask for more, the hotel staff were excellent and the hotel itself a pleasure to stay in.

Pros: Rooms were cleaned each day.

Cons: Staff was not interested in customers at all, no friendlyness which you expect from a *** star hotel.

Cons: Noise of the police cars at night. you hear a siren every 30 minutes all night long. I was on 9th floor on the side of the street. The door to the bathroom got locked. we had to call the reception. They sent someone in 5 minutes with the right tool to open the dorr from the inside. locking the door when the door is not closed, then closing the door can get you in this situation ...

Pros: Hotel location and its price

Pros: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.

Pros: Hotel is well situated for shopping and the Retiro, very easy to get to by car, but see comments below.

Cons: Despite assurances by phone that parking would be no problem, no space was available. A hotel of this size should have spaces, or at least access to public parking. Reception and lifts are overwhelmed at peak hours. I have stayed here often, but it's showing signs of a lack of care. Good hotel if the price is right.

Pros: This hotel was great value.Staff were very helpful on places to eat and things to do.Its is 2mins from a metro station which you can get straight from the airport.

Pros: The staff, comfort and location were very good

Cons: The poached eggs for breakfast were very poor. They were cooked,tasted of and presented in vinegar which soaked into the toast. My wife had to leave her full cooked breakfast as a result of this.

Pros: The staff was friendly, helpful and most spoke at least some English. Very helpful in a foreign city. The hotel was just 2 blocks from the Metro. It was very modern and clean. Most signs, menus and notices were in both English and Spanish.

Cons: The beds were more firm than I was used to and the pushed-together twin beds would separate creating a crack in the middle making it difficult to sleep close to my wife.

Cons: Restaurant menu was a bit poor.

Pros: Location, size of room

Cons: The sauna was not working and the staff was not very apologetic about that. Our room was also not ready on time.

Pros: Clean room, good location and quiet. Good value.

Pros: Pretty average hotel

Cons: My room was not ready upon arrival and had to wait whilst it was cleaned, staff generally not too friendly, the 'gym' facilities are a joke - the singular machine was broken, the restaurtant is expensive ... i could go on - my advice is dont stay at this hotel - very poor

Pros: Hotel was very reasonably priced, convenient to two metro lines, room was confortable, staff were friendly

Cons: Room was just a little too warm, however, I was able to open the window.

Pros: Very pleaseant staff, very well equipped hotel, one of best I have had the pleasure to stay in for some time. Certainly to be reccomended

Cons: nothing

Pros: The location is most convenient to the Atocha train station and the nearby Retiro Park. Also very walkable to the fabulous Museo del Prado.

Cons: The rooms are very small and worse, the ventilation system is terrible. We were there in between seasons (no heat and no air-conditioning). The room was miserably hot and when we complained, the staff replied "the whole hotel is hot."

Pros: The best point of this hotel is its location, across the street from the train station. This was very convenient, and I was also able to walk to some interesting plazas and places to eat.

Cons: The room is very small. It served my needs well traveling alone, but would have been very tight with more than one person in it.

Pros: The reception and the receptionist, incredibly helpful and nice

Pros: The hotel staff was very friendly and kind. He speaks English well and his explanation was to the point. The Hotel location was very good. It's easy to access to Estación de Madrid-Puerta de Atocha. If we walk for 5 minutes from the Hotel, there were some restaurants.

Cons: One problem was that there is no safety box in the room. The receptionist kept our passports in the reception.

Pros: Across the road from Etosha station and Metro exits by the hotel. 10min walk into old town centre and close to central park and other big attractions. Good location.

Cons: With all new hotels these days, the bedroom walls were too thin and hence woken up in the early morning by people in the corridor or next door.

Pros: Helpful staff

Cons: No safe in room.

Pros: a large room,location

Cons: internet, the floor was a little sandy

Cons: The hotel is overpriced for it's location and the type of room I was given. The room was tiny and had no natural sunlight. As well, the morning when I checked out, the front desk person was rude and seemed extremely anxious/nervous.

Pros: nothing honestly

Cons: rooms are too small ,no restaurent in week ends and transport is not good

Pros: Just 50 mtr. from Atocha high speed train (AVE).Walking distance.The WIFI access is expensive but works fine.

Cons: the single rooms are too small.

Pros: Location and especially attentive service overall

Pros: Perfect location. Beautiful rooms and facilities. Good amenities (Aqua di Parma!). Nice staff.

Cons: Breakfast extremely expensive. Poor internet reception (slow). Dirty and not warm jacuzzi.

Pros: The hotel is clean and well appointed. There were ample facilities (restaurants, pools, etc.)

Cons: It was fairly empty, so many of the facilities downstairs (pub, screening room, etc.) were not open. The entire downstairs was dark. It just seemed so empty and lonely

Pros: Nice location by Retiro Park

Cons: Overpriced and not good valuie. They refused to send an ironing board to the room, we had to pay for a valet service to iron our clothes! The hotel bar was a tiny dark room with no windows! And their website lied saying the room had a balcony, which it didn't. We only chose this hotel because we wanted a balcony, so were very disappointed.

Pros: The Hotel staff were the most pleasant helpful group of people in all our travels in Spain.We were traveling for 2 weeks.I would go back to this Hotel anytime.

Cons: I did not like that people could smoke on the Hotel property.

Pros: Well-located hotel close to museum district and shopping areas. Staff extremely helpful and polite. Design and layout of the rooms, and hotel in general, is very appealing.

Pros: The area was so nice and quiet. I like to walk so the convenience to other transportation sites was fine. This is a great hotel. The bed was so comfortable. The staff actually respects your wishes of not being disturbed. I will stay here again on my next visit.

Pros: All the facilities but particularly the helpful, courteous and multi-lingual staff.

Cons: No

Pros: I would recommend this hotel to all those, who like to be close to the centre but not in the midst of traffic noise. Walking distance to all major galleries (Prado, Thyssen, Reigna Sophia), beautiful park just in front of the hotel, excellent services and - yeah - free minibar - all this makes this hotel excellent.

Cons: I would prefere separate bathroom instead of glass wall inbetween the room and bathroom.

Pros: The staff was extremely helpful and they upgraded us to a jr suite. The location to the park and designer shops very good. Also great breakfast.

Pros: The room The location The general ambience

Cons: We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.

Pros: Old world charm and location. Great lobby and dining rooms

Cons: Room furnishings and hall carpets need refreshing

Pros: The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.

Cons: Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.

Pros: Staff was delightfully enthusiastic. Setting was beautiful!

Pros: Perfect!!!!!

Pros: Hotel staff were fabulous ,location excellent

Cons: As long as you dont mind a bit of faded grandeur and pink wardrobes an excellent choice

Pros: location,

Pros: Fantastic, we generally dont spend that much money for a hotel but after a terrible experience the night before, it was worth it!

Pros: The pleasure that a very comfortable and opulent hotel can give. The reception rooms are magnificent and staff and service were excellent, as you would expect.

Pros: I loved the hotel, the look of the outside and the entry.

Cons: The service is not what I have experienced at other Ritz hotels. The rooms were dated.

Pros: We liked this hotel very much, luxury. Staff was very polite, we arrived 13 p.m., check in should be 14 p.m., we were offered to wait 20 minutes and offered drinks free of charge. In room we also found compliments, it's very nice, when you arrive.

Cons: Buffet breakfast costs 30 eur per person.

Pros: The location, comfort and style.

Cons: We stayed at the hotel 7 days and the 4th day we had to ask to vacuum the room. Only one arm chair fitted into the small room we had. Cleaning inconsistent. Not much selection at breakfast even when it was very expensive.

Pros: The "high class" and friendly, in the same time, atmosphere.