Pros: Staff is rude. Do not purchased through them. Read the comments I
Cons: They need customer service training. They are terrible, stay away.
Pros: Drop- off was easy
Cons: Customer service, false information provided by employees. Scare tactics used to get ppl to spend more money.
Cons: I did not know I had to use their insurance. Was not included in total price and the agent when picking up did not explain the prepaid gas. I paid for a full tank and only used half
Pros: 1 hour wait at the VERY remote Fox office, just 2 people behind the counter. Car reeked from being smoked in.
Cons: Don't even be tempted to use Fox -- it's a completely bogus operation.
Pros: Nothing was good about my rental. The van smelled like a poker room. The scent of smoke was so strong nothing helped masking it.
Cons: Their fleet of cars smell like pure smoke.
Pros: Hell no
Cons: Company was not in business
Cons: The smell of the car when I picked it up was horrible I had to change the car cause I couldnt breath. The other car smell the same so I let the windows open while I finish the check in.
I’m used to renting with other companies where the value/quality is way better, The guy that took care of me told me this companies doesn’t acept to swap insurance so you definitely have to add their insurance and he also added roadside assistance something I don’t need ‘cause I have it cover with my credit card.
The car quality was cheap, it sound like plastic I was scare to drive, and I had my child with me.
I won’t rent from this company again, just one day cost me $100 with a car that smell bad, added services that I didn’t need and feeling insecure inside the car.
Cons: To be charged the correct amount as originally charged
Pros: Car was ok
Pros: The rental pick up and drop off were relatively easy and pain free, as was the booking process via Kayak.
Cons: The off-site location near MIA airport was in an industrial setting that was poorly lit and very unkempt. Despite the very low price online, they placed a $500 deposit into my credit card that was not speedily refunded. Likewise, reviewing the return bill, there were charges for services declined at pickup. Calling their customer service number to inquire required an extremely lengthy wait time (over an hour). Should have more conscientiously read reviews about this same experience. Poor business practices.
Cons: Could not cancel - Would not give me a refund although I never used their services. Complete waste of money
Compact (Ford Focus or similar) is the most frequently booked car hire type from Fox in Miami.
Fox has 1 car hire location in Miami. Take a look at our Fox hire location map to find the best car hires near you.