Book Thrifty hire cars in Miami

Reviews for Thrifty in Miami

Recent reviews

Traveller rating

Excellent

11

Good

5

Okay

8

Mediocre

17

Poor

0

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car was cleancustomer service

car availablecar smelled

get the carcredit card

great pricenever rent

per daypick up and drop

friendly staffcar was dirty

3.6

Cons:I was overcharged and no staff was helpful whatsoever, in person and over the phone. I will not use them again.Reviewed 9 Jun 2020

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10.0

Great jobPros:The sales person I picked the car up from was a bit abrupt, but everyone else was phenomenal to work with. When picking up my vehicle I had to switch from a mid-sized SUV to a sedan because of parking limits at my hotel; the staff was great to work with. On returning the vehicle I explained that after I had initially driven a while I got out to go into a store and came back out, noticing on my way back to the car a loose part underneath the car, as well as a ding on the side. I told the lady when I returned it that I thought those were there when I got the car, and she accepted what I said and was great to work with. I had been concerned I was going to have a dispute when I returned the car, but it wasn't the case. I would use Thrifty again.Reviewed 21 Apr 2018

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4.0

Pros:The ease of drop offCons:The staff were unfriendly and unprofessional. I was told that I can choose from options for the car. I went down and asked what options I have. The employee left without answering me and just brought a car back. Then told us to get in. They didn’t inspect the car with us. Then when we get in the car and were trying to get acclimated with the features of the car we noticed the sunroof wasn’t working. Asked two employees for assistance and both responded with “Figure it out”. I paid for a car that I couldn’t even use some of the functionalities and weren’t even given an option to choose a car from. I will not be using Thrifty for my needs in the future.Reviewed 10 Jan 2021

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8.0

Pros:Friendly staff. Good car choice.Cons:Line long. Not enough workersReviewed 4 Jan 2021

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8.0

Dependable car hirePros:When we had problems with the first car it was very easy to swap it for a different one. Both cars were clean.Cons:Took ages at Miami Airport to get served. First car being faulty. Not much choice at the airport.Reviewed 26 Oct 2018

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2.0

Pros:My Disney cruise got cancelled due to covid. And you guys wouldn’t give me credit or my money back like everyone else.Cons:Give me my money or credit backReviewed 1 Sep 2020

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5.2

Pros:Nothing beyond the vehicle.Cons:Service and pick up was a disaster. It took me two hours to simply leave the garage provided their lack of organization.Reviewed 19 Aug 2020

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8.8

Pros:good carCons:pick up was very slow, had to wait for agesReviewed 29 Apr 2018

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4.0

Pros:Car was availableCons:Car was not fully cleaned. Reservation price online did not match what ticket agent charged.Reviewed 1 Mar 2021

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6.0

Cons:5 hours waiting on hold on 2 calls to 800 numberReviewed 17 Nov 2020

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2.0

Pros:NothingCons:They didn’t have a car available and I had to rush and rent from another company at a much higher priceReviewed 1 Nov 2020

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6.4

Pros:Staff was amazing when picking upCons:Staff was horrible while dropping off. Didn’t want to help me when I had no Choice but to pull into the next drive way for returns because the gate for dollar/thrifty was blocked off because they were closed. The only guy around worked for budget I believe he told me to pull in and to park he would get someone to grab it when they arrive. Told me to take a picture of gas and mileage. Also to take keys to the 4th floor. I was trying to arrive early for a flight and after going up and down the escalator multiple times tryIng to figure out where to leave the keys . Not only am I sweating with all the luggage I also have a very sleepy 5 year old. At this point I’m panicking not knowing when I would finally see someone and I have 1 hr until my flight . Finally I see a guy and he doesn’t want to help and he wants me to figure out how to get the car out of the othe return line which the car is blocked in at this point . He is not giving me any idea what to do at this point and talked to me like I was stupid . I know where the car should be returned but if I’m too early and trying to make a flight, and the return lane is closed, what do I do? After trying to look for someone, I come back down and there is another guy . I pretty much broke down at this point trying not to explain to him and he just says give me the keys I will take care of it ! Don’t stress , and to take care of my baby. Luckily after running I was able to make my flight. If only the other guy had the same attitude.Reviewed 1 Jun 2020

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• What is the most popular car hire from Thrifty in Miami?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Thrifty in Miami.

• How many car hire locations does Thrifty have in Miami?

  Thrifty has 2 car hire locations in Miami. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes