Book Enterprise hire cars in Miami

Reviews for Enterprise in Miami

Recent reviews

Traveller rating

Excellent

27

Good

10

Okay

6

Mediocre

34

Poor

0

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car was greatpick up and drop

get the carairport location

car availablegreat experience

great servicegreat customer

staff was very helpfulcustomer service

great price

10.0

Pros:Yes they wereCons:Lower pricesReviewed 12 Feb 2021

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2.0

Cons:We never got a car because our pickup time was at 6 and they closed at 6.Reviewed 14 Feb 2021

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9.2

Pros:Friendly staffCons:Have category of carvI reservedReviewed 6 Jun 2020

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6.4

Cons:staff during drop-off were rude and unhelpful, including the manager who did not offer any assistance at all, she just sat there with nothing to say....Reviewed 15 Jun 2020

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3.2

Beware of renting at MIA enterprise and returningPros:The check out was totally screwed up. We were walked to our car and the agent had to go into the kiosk to do some paperwork because this was a one way rental. We waited 15 min in our car until I had enough and went looking for our agent. He was talkiing with some other employee and not doing my paperwork, and I yelled what is going on here. Then another agent had my paperwork sitting on his desk. He handed me off to yet another agent who quickly finished the rental process, but because I was handed off to 3 agents during the rental process no one from the company did a damage survey of the car. When I drive it 130 miles driving the car for 3 hours I returned it to the Enterprise office in Marco Islanf Fla. Evan told me there were two dents in the car one of which was under the quarter panel and impossible to detect without getting down to ground level, and he was charging me for the damage. Now I will have to fight with this company to make sure I don't screwed by them. The office in Marco had no cars visible in the lot to rent and the scratch and ding were so minor it wouldnt stop the car from being rented right away, but the manager sent my car out to be fixed within 30 min of my return to a repair shop right behind his store. Something smells here!!Cons:Nothing stood out. Check out was horrible and return was worseReviewed 1 Sep 2016

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5.2

Pros:The car was clean.Cons:The pickup was a disaster and took over 30 minutes because of tablet issues. The car was on EMPTY when I picked it up. The stereo didnt work well, the sound got distorted when you turned it up.Reviewed 4 Jun 2020

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6.0

Pros:Actually I have cancelled the reservation, but I had the opportunity to perceive the experience up to the point where it ceased. Renting a vehicle is like gambling in a casino. Prices on the website changes overtime up and down like a luck game. It’s insane! In a few instances the staff was courteous, but the whole process is close to a scam. Similar experience is like purchasing a new vehicle in a dealer, wherein one feel like swimming in a pool crowded with white and tiger sharks. Nefasto!Cons:If only the intention behind capitalist ‘business’ was not evil as it’s. “The road to hell is paved with good intentions.” “The last capitalist we hang shall be the one who sold us the rope.”Reviewed 4 Jun 2020

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2.0

Pros:My experience was a disaster!..... You confirmed me a pick up truck with ENTERPRISE and when I went to pick it up, they did not have it available... I spent $ 65 in transportation and 2 hours of my time plus disrupted plans, YOU ARE COOKS and LIARS!...... NEVER EVER Aagain will go trough you and will post everywhere how liars you are!!!Reviewed 2 Nov 2020

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10.0

Cons:NothingReviewed 4 Jan 2021

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3.6

Cons:I booked my car online you failed to tell me the location I was picking up at was closed due to the pandemic. I had to go across town to another enterprises where I was charged MORE for my rental.Reviewed 6 May 2020

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2.0

Diabolical service from kayakPros:NothingCons:The fact that I hired a car through kayak who booked it at a non existent pick up point and even when supplied with that evidence from the car hire company refused to listen or do anything about it.Reviewed 14 Feb 2018

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2.4

They forced me to buy an extra insurancePros:I am quite disappointed because when I got there in rush because I was by myself with my three kids in need of water and going to the toilets they took advantage of me. There was a girl at the reception that told me that I need to pay an extra insurance. I explained her that I was supposed to pay from my booking receipt pay 1,029.33 dollars but she told me that I had to protect my kids and she wanted to charge pay 2,500 dollars. When I told her that it was too Expensive for me and that I did not had that money she said that she was going to talk to the manager and when she was coming back she said that they were about to close the office and the best price she could give me was 2,021.40 dollars. Because I had my kids with me that wanted to go I was forced to give her my credit card and when they gave me the car the tank was empty and she took me to fill it up. After she gave me the receipt and I was leaving towards Orlando from Miami I realised that I was right in telling her that I was not supposed to pay the extra insurance costs because as a matter of fact on the Receipt there was written that the Insurance was an "Optional Products". I could not go back because the office was closed and I was already in the motorway. When I returned the car the girl was not there but I talked to the manager Mr. Jesse Mesa that he promised me he was going to talk to her and and take care of my refund by sending me an email which I haven't received yet.Cons:- Expensive with lots of hidden costs (insurance, tax etc etc). - I was supposed to pay 1,029.33 dollars and I spent double 2,021.40 dollars for an extra insurance I did not askReviewed 7 Sep 2017

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• What is the most popular car hire from Enterprise in Miami?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Enterprise in Miami.

• How many car hire locations does Enterprise have in Miami?

  Enterprise has 26 car hire locations in Miami. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes