Guest reviews
Overall rating
7.3
Good
Based on 152 reviews
Cleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
7.1
Value for money
7.2
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
30
7
13
9
12
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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3.6
Pros: Clean car! Located next to MIA mover
Cons: Everything. Long line due to one employee working the pick-up line. The car was not maintained - Logo missing from front bumper, trunk was jammed, key fob didn’t work. Drop-off was confusing at 1pm. Limited staff - some didn’t speak English! Very stressful
review from
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2.0
Pros: There was no car available
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3.2
Cons: Customer service
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5.2
Pros: Fairly easy to book online
Cons: On dec 30st there were 4 people!!!serving the line... at the airport terminal had to wait almost 4 hours in line to have the car
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10.0
Pros: Very fast check-in and easy return
Cons: More info on tolls and car features
review from
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10.0
Pros: Pick up was excellent. Staff assisted with ease despite me mistakenly booking the wrong airport. I ended up getting rental from Hollywood International FLL instead of Miami. Drop-off was quick and easy and I didn't have to worry about missing my flight despite being strapped for time.
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6.0
Pros: The service was great
Cons: WAY TOO EXPENSIVE
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2.0
Pros: Nothing. I ordered an 8 passenger SUV and they only had a 7. When they switched to a minivan they still charged me a premium SUV rate.
Cons: Almost everything
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8.8
Pros: drop-off was easy, car was comfy.
Cons: the car would only lock via actual key no buttons on key to unlock or lock car, car was really dirty inside at pickup.
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9.6
Pros: Friendly and helpful rental desk workers
review from
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8.8
Pros: convenient, easy drop off. Staff were all helpful and nice.
Cons: price, pick up in Miami was a little difficult.
review from
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8.4
Cons: Pick-up: there was a long line and not enough staff to assist.
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Where can I find Avis hire cars in Miami?
Top tips for renting a car from Avis in Miami
- Luxury car hires from Avis in Miami are around 46% cheaper than other car types, on average