Car rental at Fort Lauderdale Airport

Cons: 1 tire low on air at pickup. Brake job needed. Tires need replacement. When I reported these issues at drop off I got a half-hearted apology and then the agent said she would be charging me an additional $75 cleaning fee for the small amount of beach sand in the car. I disputed the $75 with my credit card company and will never rent with Thrifty again.

Cons: Father with dementia got injury we canceled his birthday present trip and I was changed a fee for nothing

Pros: Airport location

Cons: Waited just over an hour to get my cart... long line due to only two people on the desk. When I check in the attendant did something on a hand held reader and walked a way. I waited 10 minutes until he returned and he told me I was all set. Not very pleasant employees checking in or checking out

Pros: I could not pickup the rented car due to flight delay but still get charged

Cons: I could not pickup the rented car due to flight delay but still get charged

Pros: They had a car for me and it was nice

Cons: It was a large keep and I had asked for a car- I paid ahead to have them fill the tank and when I checked my emailed receipt they charged me $18 more than when they said they would

Pros: Staff was not friendly at all. The drop off was easy.

Cons: Your staff could be at least pleasant at a minimum and be able to figure out what you actually bought.

Pros: Yes

Cons: A clean car

Cons: Waited well over an hour in line to pick up the vehicle. Didn’t get luxury vehicle we paid for but by that point we just wanted to get it and go

Pros: Yes staff was very pleasant

Cons: Pickup took 1hr 30 mins. Should have had more agents on.

Cons: The offer was for $900. When we arrived at the counter, they charged us $1000 more in insurance. You should put the whole charges in the offer. When we went to the Economy section, there was only 1 car and it was bigger than a pencil sharpener. Our bags didn't fit. We had to wait an our till a bigger car arrived. Worst experience ever.

Pros: The pick up took a long time. Not enough staff at that office. The drop off staff was friendly and helpful.

Cons: The prices are absolutely through the roof, lile all car rental agencies these days. It's time to look at Uber, when going to Florida again.

Pros: The car itself was good. Clean and fairly new. The drop-off was OK A little slow. Understaffed.

Cons: The pickup was awful. Only two agents on duty. Took over an hour to reach the front of the line. The agents on duty were frustratingly slow. Taking 10-15 minutes to process each customer. Fortunately the manager happened to take over from one agent just as I came to the window. When I dropped off the car a week later, I could see the line stretching around the corner again, moving at a snail's pace. So obviously nothing had gotten better. I don't see myself using Thrifty at FLL again.

Pros: Nothing

Cons: The car was all messed up. The speedomoter, ,the gas gauge, the clock, etc. Also, when I went to extend my car rental by one day I was completely taken advantage of on the price. The price online was $79 cheaper (for 1 day!). Never again!

Pros: Drop off in Miami was very easy. Vehicle size fit our needs.

Cons: The line to obtain our vehicle in Ft. Lauderdale was over an hour long. Only 3 guest associates were helping people, but the line was moving very slow. Our own process took only a few minutes once we got to an agent, but unfortunately, He did not explain Florida SunPass or that there are electronic tolls all over the state. The tolls were very confusing for me, and when I called customer service, they stated EACH toll charge could cost me $10, when I read the signs of the toll each ranged from .49 cent to .94 cents. I feel there is dishonesty in not telling a customer that you might charge me $10 EACH TOLL fee. I was told to wait for the bill in the mail to dispute the charges and they might cut the charge by 50%. Also, the vehicle was not cleaned upon pick up as we found cigarette ashes inside the vehicle and it smelled very strong of smoke. Very gross.

Pros: Great quality compact car for the price.

Cons: I waited 2 hours & 20 minutes on line just to pick up my rental, then an additional 20 minutes to get the car in the lot. We had to cancel our plans for the day since unlike my previous rentals this pick up took up our day. When your trip is short you don’t want to spend hours waiting for a cheaper rental price. I’d rather pay more money for faster service. Only 2 employees were working during a high volume time.

Pros: Needed to extend car rental period and agent would not do it, she said just return the car and they will charge you the day rate, now I’m being charged late fees etc. Lazy agent!

Cons: Extremely slow and long times....need more agents.

Cons: They would not rent me the car because I wanted to use a debit card. I can only use a debit card if I had travel plans.

Cons: We reserved the car and paid in advance. But when we arrived to pick it up - albeit late - they had given it away. Then they informed us they were sold out. We rented with Avis.

Pros: The lady at the counter was nice.

Cons: The condition of the car was terrible. Windows were filthy inside and out. Trunk would not shut good. Passenger rear door and trunk lid dented. Inside was stained badly and had an odor. Center console lid damaged. 12v plug was inop. One day I was driving and drivers side front bumper came loose. Car would hesitate sometimes on acceleration. Wiper blades just streaked the window.