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10.0
Great service, with everything as expected.Reviewed 29 Jan 2023
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4.0
Picking up took way too long. Long line and short staffed. The staff was nice but overwhelmed. Seems like the process could be way quicker. Drop off was no problem at all.Reviewed 26 Jan 2023
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8.0
Toll fee should have been charged at state actuals plus a small processing fee. That would promote repeat business. But levying a $10 fee for EACH transaction is exploitative.Reviewed 23 Jan 2023
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2.0
I booked the car for off the cruise boat and asked for shuttle transport and was advised it was cancelled when I confirmed the booking earlier hertz did nothing to help and left me and my family of 7 in limbo for transportation extremely unsatisfied with the lack of communication and poor customer service!Reviewed 13 Nov 2022
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2.0
Worst experience ever. Do not rent a car in that location; the manager is rude, and the employees are not helpful. I had to wait an hour to get my car.Reviewed 30 Oct 2022
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10.0
Service was greatReviewed 28 Oct 2022
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2.0
I was told i could pick up car right by miami airport. taxi charges entailed $137 to pick up and dop off rental. i was also told id be reimbursed??? not yet??Reviewed 25 Oct 2022
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10.0
Smooth and on time.Reviewed 17 Oct 2022
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8.0
I like Hertz. Already Gold memberReviewed 28 Aug 2022
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2.0
They refused to rent me a car because I did the booking on the same day. I spent time and money to go to the rental agency just to hear that they didn't have cars. They didn't care at all, offered no solution and I had to go back by myself also spending money and time. A completely unacceptable situation. Terrible experience both with Kayak and Hertz Never againReviewed 15 Aug 2022
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2.0
They let me pick what car I wanted from the gold section but there weren’t any cars left in the size I pre ordered.Reviewed 8 Aug 2022
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10.0
I would suggest everyone join the Emerald Club. You avoid the lines, just walk back and choose your car.Reviewed 29 Jul 2022
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