Find Cheap Flights from Southeast Asia to Christchurch – Compare and Save

Very concerned with guest comforts going out of their way to accommodate special dietary needs when the guests hadn’t pre-ordered.

I had ordered vegetarian food. What I was presented was extremely dissatisfying and not up to the mark. I pretty much did not eat entire 19 hours. For.an airline voted as best in business, it was extremely disappointing. Seats were not comfortable to sleep. Entertainment system didn’t have much choice. WiFi didn’t work for more than half the time. Cabin crew were also difficult to understand. A bit of diversity like Emirates crew would go a long way.

We were not given option for meals since they ran out of the other option but good thing the remaining options tasted great.

The seats were more narrow than at other lines. Food was mediocre (economy class)

A 16 hour flight from Singapore to Los Angeles had only 2 meals. Please make it 3 meals.

Once again the meal served was delicious - we got chicken rice

They ran out of food for breakfast They did not offer tea or coffee The staff appeared very inexperienced The cabin was very cold, even with a blanket

In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

They are great with every aspect of customer service. Helped my elderly father and aided him with using the restroom.

The stewardess was very helpful all the way. My seat had an issue with headphones and after the replaced and gave me a new pair and noticed it was the seat I got a new chair to sit and a great ride back home

Although the flight was delayed and out of their control, we boarded and were underway in no time. The crew were great, the service A1 and the meal was superb ( I had the chicken dish). I would fly with Qantas again, anytime. Noel Swift

My flight with Qantas was excellent, the crew were exceptional, the food was very good, and the seats were surprisingly spacious and comfortable. I was extremely disappointed when my checked bag did not make it onto my connecting flight, but was pleased with the ease of filing a report of a missing bag with Qantas at the Auckland airport - there, my pleasure ended. I can see, with an apple tag on my bag, that it is still in Sydney and has not moved in more than 30 hours. I shared the tracking information with Qantas and was assured when I filed the missing bag report that my bag would be delivered first thing the next morning on the next flight from Sydney to Auckland. Qantas' missing bag tracking feature still lists its status as "searching for your bag, check back later" more than a full 24 hours after filing the report despite my having shared tracking information, a photo of the bag, and calling the customer care line and being assured that an "urgent action message" had been sent to the team in Sydney. The lack of communication from Qantas' customer service department and the lack of action after an incredibly expensive business class ticket price is outrageous and has, definitively, affected my willingness to consider flying Qantas in the future, much less on long-haul international flights with high cost airfare.

I want a refund. I had to switch flights and buy another airline ticket because this one was delayed.

Helpful staff when I felt unwell. Qantas need to have an audio/music channel so you can listen to various music/.artists

I'd like to see AA's flight safety record clearly and prominently posted online.

It was a good flight and no complaints. It just wasn't anything that was better than any other flight.

Not great. The inflight entertainment was all on an app, and I did not want to watch a film on my phone. Also, the range of options of films was limited.

by the time they got to our row, they were out of some of the food options. games and movies were great but maybe more game options like tetris or pac man would be great

Great as usual, some delays but well communicated and made up for in the air

Short transfer time in Sydney and ground staff were excellent in assisting in clearing through a chaotic transfer security checking.

We were taking the flight MU 8649 from Shanghai to Osaka and the original boarding gate was 20 and we didn’t receive any notification or broadcast about gate changes, and by the time we missed the original boarding time we check thr electric board and realized the gate was changed to 208 Also the flight was delayed by almost an hour and the crew member didn’t provide any explanation, after we finally boarded the aircraft was very hot, the crew member told me the air conditioning was not working and tried to calm passages down by offering iced water, all of us sat in the aircraft for another 40 mins before it finally took off

Seats not comfortable. We had requested vegan meal and it wasn’t given.

did not get a notification about seat selection ahead of time. We didn't end up sitting together.

China Southern was not the problem. I booked my flight through Kayak and also received a booking reference and alert details regarding departure time and gate numbers… however Kayak NEVER actually booked my flight! We were stranded at the airport without a flight for a long awaited holiday!

The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.

No wheelchair service at all ( I did request that service and also purchased the priority assistant bundle) , what a waste of money

Never got the wheelchair service when my parents arrived at LA . My mom was 74 , also my dad was 84 years old, both don’t speak English. I double checked with the front desk at Phoenix airport, making sure that they will be taking care of.

I love flying Chinese airlines in general but China Southern is probably the worst of the lot. The service is poor and food is below par.

Flight canceled, but they didn't notify me. They arranged a nearby hotel and 4 meals for me to stay for 24 hours before I could board.

No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...

Great. Seats are a little cramped with only a very small recline. Service was great. Food was fine.

Jane at Sydney International airport check in was amazing. She set up the whole experience to be a positive one.

The flight ticket were not reimbursed on Jan 22nd from Auckland to Wellington. Very Very dissatisfied.Please reimburse the ticket of my onward travel.

Flight was delayed both directions but once in the air was ok. Boarding out of Melbourne is just a mess.

Very disappointed with my recent Jetstar experience. Firstly, it was extremely frustrating that we had to pay extra for basic things like in-flight entertainment and meals. Other airlines provide these essentials even with standard tickets, but Jetstar offered no comfort or amenities without additional charges. For a long international journey, this made the experience very uncomfortable. On top of that, there was a delay on our flight from Melbourne to Bangkok due to parts replacement, which was already inconvenient. But the biggest issue was the massive 5 hours and 15 minutes delay on our return flight, which completely disrupted our plans, caused unnecessary stress, and impacted both our time and health. Jetstar provided vouchers, but they were not nearly sufficient to cover proper meals or any meaningful service at Bangkok Airport. After such a long delay, this felt extremely inadequate and did not compensate for the inconvenience we faced. Overall, this has been one of my worst travel experiences. I am extremely disappointed and will not be booking with Jetstar in the future. I strongly request Jetstar to provide additional compensation for the significant delays and the discomfort we had to go through.

I was treated poorly in Dunedin by check in crew, then my bag was lost in Auckland. Never again.

They added the weight of my back to the carryon luggage and charged me NZ$75 for being over 7 kg.

Not very good, no food and not drink ( caffe or tea). Never ever fly with jet star.

Flight departing too early at 06.15 Difficult to get to airport

Plane was more than 3 hrs delayed as the only plane on that day. Had to wait 1 hrs in the plane which was very unpleasent.