Daily cleaning, installation of cabin HEPA filters on flights to Xiamen
Xiamen Airport is 9 kilometres from the centre of Xiamen. View on map.
Xiamen is served by Xiamen Gaoqi Intl Airport, also commonly referred to as Gaoqi Intl, Xiamen, or simply Xiamen Airport. The airport code is XMN.
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Scores according to KAYAK customer reviews
Pros: "Pilot kept us well informed."
Cons: "Even though ground service was servicing the front of the plane, they were unable to service the rear of the aircraft for another hour. Don’t they know that every plane has a front AND a back. When we arrived at RDU, AA did not have someone available for nearly 20 min to get someone to us deplane"
Pros: "Great flighy"
Cons: "i had a hard time with their english, but it is better than my Chinese"
Cons: "Seats on plane were small and uncomfortable. Checking in to flight was awful."
Pros: "Over all the food is not good. I ordered vegetarian food and none pork, but it never proceed"
Cons: "The rest of the food, all asian menus; however, the cree tried their best to feed me"
Pros: "I was expecting less and China Southern delivered a very good experience on their.international flight from Auckland to Guangzhou. I was able to meet up with my son who flew them from SFO and fly on to Cambodia together. Guangzhou airport is stellar, clean, spacious, and transit was comfortable. Will flutter again with confidence."
Cons: "The usual complaint thatevery airline's economy seats are just too small."
Pros: "The air hostess was very friendly, smiling, and responsive. She went out of her way to please the passengers."
Cons: "The full meal was served early in the morning instead of breakfast."
Pros: "Cheap flight."
Cons: "We were delayed an hour and 30mins, i had 2 special wheelchair assistance for both my grandparents, yet only 1 got it. Once we go to Guangzhou, the assistance was worse for both of them. And also we missed the flight because of this delayed and cost us an extra $307.49 to rebook our connecting flight and hotel."
Cons: "One of my 2 check-in bags is not with me on the same flight. Although it was delivered to me next day, it still caused me some inconvenience."
Pros: "Pretty much everything."
Cons: "The food could be better."
Pros: "The flight itself was excellent !"
Cons: "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"
Pros: "I like food"
Pros: "Smooth flight."
Cons: "Food wasn't very good."
Cons: "Flight was late. Disembarked at the China Southern repair building. Miles from the terminal"
Pros: "Fligths were on time"
Cons: "The entertainment system didint work on my seat, the crew on the fligth from China to Bangkok was not friendly, most of they were not smiling."
Pros: ""Nothing". I really mean it Nothing."
Cons: "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."
Cons: "There was an hour delay but the ground crew never announced it over the intercom. Ever ground crew said a different time of when we were going to board."
Pros: "Food, entertainment, solid"
Cons: "Flight got rerouted to Chicago because of snow. Airline abandoned us for almost 10 hours. No one knew where to go, what to do. That part was horrible after a 15 hour flight."
Pros: "Seats were ok. Downloaded media for each seat was diverse and entertaining. Food was alright."
Cons: "Crew was pretty curt and not polite. They also 'didn't have time' to load my bag onto the plane, along with ~15 other people. I had to wait two days for it to arrive. 'No time' to load bags is kind of an odd and slightly unacceptable reason to not load baggage onto a plane. Airlines close check-in for flights 30 mins before departure time to ensure that all bags make it onto the plane. I was 3 hours early. Don't know why they 'didn't have time'. They also broke my friend's bag."
Pros: "Ontime departure"
Cons: "Nothing special. Entertainment system was intermittently working requiring reveal reboot. Food just average or perhaps slightly below. Customer service was fair but not to the caliber of other Asian airlines (e.g., Cathay Pacific)"
Pros: "Great staff, food, comfort. Very clean toilets."
Cons: "Food and seat"
Pros: "Professional cabin crew."
Cons: "Boarding was chaotic and not properly handled to separate Premium passengers from rest of passengers. Was made to check my small bag when others were able to carry on more than two bags and heavier ones. Food was mediocre."
Cons: "seats didn't recline as much as they should have been able to in the space."
Pros: "Plane is nice. Food is relatively good. Service isn't bad."
Pros: "very good service both on flight and on the phone"
Cons: "the connecting flight from Guangzhou to Xiamen delayed for 2 hours, which made me waited in Guangzhou for 8+ hours."
Pros: "First of all, I understand how their business model works. Hence no delay is a big plus. Also the food is decent and customer service is OK. Their movie collections are sick too!!! You must to check them out!"
Cons: "No cell phone during the flight. The way they assigned seats i.e if you are a random customer, they will assign you to all the way to the back or middle seat. Not to mention their website is basically useless if you are a foreigner."
Pros: "That I got on the flight. That it was cheap."
Cons: "That every single southern china air flight was delayed, which nearly caused me to miss my other flights on the way back. When we were on the plane they didn't even tell us the flight was going to be delayed, we just sat on the plane for an hour twiddling our thumbs. No reasons given, will not flight southern china again"
Cons: "2 hours delayed, I couldn't say anything good about this flight and the terrible experience waiting for my flights in china"
Pros: "The in flight entertainment was good, great selections and helped to pass the time."
Cons: "The seats in economy are alright, but my seat wouldn't stay reclined all the way."
Pros: "Meal service was good."
Cons: "Flight was delayed, bad ground service, long layover, unnecessary wait time,So much hassle boarding and de-boarding the plane"
Pros: "Help And pleasant staff"
Cons: "Poor quality entertainment screen"
Pros: "The flight was great! I was referring to the international flight being very poor service The economy seats were short legged"
Cons: "Bangkok to Fuzhou was a lack of communication no one helped with the transfer from Guangzhou to Fuzhou at all No one spoke English nor guided us"
Pros: "The only positive thing was that the flight was on time."
Cons: "Cabin crew was largely absent. The seats were small and there was no legroom. The food was mediocre, but edible. Alcoholic drinks were limited to a red wine, a white wine, and beer, none of which were good.The bathrooms were quite dirty, though that is more a reflection of the passengers than of the crew."
Pros: "KLMs overall attention to detail from hot towels to regular water or juice to prevent degradation. Welcoming friendly cabin attendants."
Pros: "Good service, very pleasant cabin crew and a very smooth 787 flight. Good food."
Cons: "For a modern plane the seats are very hard on an eleven hour flight Having flown China Southern before on this route I brought along a memory foam seat squab this time! Very impressive is the transit hotel accommodation provided free for transits over eight hours."
Pros: "Early arrival, entertainment was good."
Cons: "cramped seating. long lines for restroom"
Pros: "Crew was friendly. Free hotel in layover in China (although hotel room was pretty gross)."
Cons: "TV was broken on the flight from Jfk to China. Luggage was lost on the flight back from China to Jfk. The food was awful. The inability to pick seats before checking in is an added annoying hassle. Flight was delayed in leaving from jfk to China. Flight attendant once woke me up to ask if I wanted a hot towel - It's a 15 hour flight - Wake me up to offer food but not a stupid hot towel. Small seats. I'm 5'9 and I was squished and knees killing after the flight"
Pros: "One leg of the flight was a dreamliner."
Cons: "Food was the worst I have had in memory. Crew are also the worst I have experienced in memory."
Pros: "Punctual departure, early arrival. Cabin crew was very attentive. Plenty of drinks to keep hydrated. Lots of movie and entertainment choices."
Cons: "Seat cushioning was worn out...not so comfortable for a long flight. Limited leg room. Unless you were seated at the beginning rows of the food service, there was only one food choice left. Also ran out of snacks for the back rows."
Pros: "see above."
Cons: "n / a"
Cons: "Less leg space"
Pros: "On time"
Cons: "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
Pros: "Few people know you have the option to upgrade with China Southern airline onboard. You can get a much more comfortable seat (premium economy) for 150 to 250 dollars. It's totally worth it for long international flights to China!"
Pros: "The route and transfer was a lot easier than other stops compared to Beijing. Staff was friendly and boarding process was very good.smooth flight."
Cons: "I was hoping for more frills being in business class. But at least it was better than any other U.S. American flight carriers on business class."
Cons: "I have never encountered a more unkind and discourteous customer service experience. The flight attendants were irascible and unfriendly - giving little care to the experience of the passenger. Mediocre food and VERY little space in the economy cabin for a long international flight made this a miserable experience. Flight was delayed for hours without any voucher or compensation for meals when I missed a connection (a total delay of 20 hours). The delay may have been unavoidable, but the lack of communication and customer empathy is inexcusable. A terrible experience - my first and last with this awful airline."
Airlines flying to Xiamen have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Xiamen
Masks required on board, masks provided on flights to Xiamen
Social distancing seating
Middle seats unavailable to book on flights to Xiamen
Testing for antibodies, testing for symptoms for flights to Xiamen
Waiving of change fees. Search flexible flights to Xiamen