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Sao Paulo Guarulhos Intl
Thu 23/9
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Good to know

Low season

AugustBest time to beat the crowds (5% less expensive on average)

High season

DecemberMost popular time to fly (25% more expensive on average)

Average price (return flight)

$2,011(avg. price over the last 2 weeks)

Good deal (return flight)

$1,521or less

Good deal one-way

$855or less

When to book flights to Sao Paulo

Estimated return price
Average price per month
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Top tips for finding cheap flights to Sao Paulo

  • Looking for cheap airfare to Sao Paulo? 25% of our users found tickets to Sao Paulo for the following prices or less: From Auckland $855 one-way - $1,250 round-trip, from Queenstown $1,736 one-way - $1,758 round-trip, from Wellington $1,932 round-trip
  • Book at least 5 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Sao Paulo is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Sao Paulo flight deals.

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Top 5 airlines flying to Sao Paulo Guarulhos Intl

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 11,090 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."

Pros: "Yes"

Pros: "Food and being ontime"
Cons: "Seats are too hard"

Cons: "It was outstanding service !!!"

Pros: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"

Pros: "Everything."

Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

Cons: "maybe they can offer more snacks on the plain"

Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."

Pros: "The entertainment was excellent, the seats very confortable"
Cons: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Pros: "Everything"
Cons: "Nothing"

Pros: "Great service onboard!!"
Cons: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Pros: "The crew was friendly"
Cons: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"

Pros: "Confort"
Cons: "Same as above."

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."

Pros: "God was good. Staff was efficient"
Cons: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."

Pros: "Crew was very friendly"

Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"

Pros: "Great service, friendly and helpful"

Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Pros: "Good service but need to improve food quality and quantity."

Pros: "Very friendly service!"

Cons: "More veriaty on music would be good"

Pros: "Great service. Great food. Great entertainment."
Cons: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Cons: "The online check in system was down so we all had to line up to check in."

Pros: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"

Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Pros: "Very courteous!"

Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pros: "First time I got ice cream on a plane"
Cons: "Low calorie meals were horrible."

Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"

Cons: "Missed it because my flight from Colombo was delayed by 6 hrs."

Cons: "I didn't have much time on my layover, i would've expected the transfer to be better."

Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Pros: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Cons: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."

Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."

Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Pros: "Over all the flight was great."
Cons: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."

Pros: "Intertainment was very good"
Cons: "The hostess were not in profisional, they were very rush while giving the food the toilet was not clean"

Pros: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Cons: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"

Pros: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Cons: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Cons: "A lot of plains departing from gates grouped together and we had to sit on the floor while wainting to board after we have been travelling for 18 hours. Obviously with no crowd control boarding was a mess."

Pros: "The crew members are amazing."

Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."

Pros: "Overall flight quality"
Cons: "Free wifi time can be increased to at least an hour and Food quality can be better"

Pros: "The crew was really nice."
Cons: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."

Pros: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Cons: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"

Cons: "Not much food to eat."

Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Cons: "none"

Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."

Pros: "Everything"
Cons: "I like everything"

Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Pros: "entertainment"
Cons: "food and luggage restrictions. Only one carry-on"

Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."

Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"

Cons: "Food was not awful and most item not available in Fist Suites"

Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"

Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."

Pros: "I love the positive and can-do attitude of your crew"
Cons: "A 4 year old banging on the back of my seat"

Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Pros: "I was upgraded to business class. Very nice"

Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"

Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."

Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"

Pros: "Movie choices"
Cons: "Checkin services Staff attitude"

Pros: "Food choices included vegetarian options"
Cons: "Boarding lines confusing"

Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"

Pros: "Great service all round and lovely staff on board! A delight to fly."

Pros: "Great Ambience. Excellent Crew. Tasty Food."

Cons: "The boarding process could be more organized and more smoothly."

Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."

Cons: "Thy did not hv service on demand in First Class. So had lunch at 10.30 am"

Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"

Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"

Pros: "So comfy... Great service. Wished the flight was longer b"
Cons: "Nothing"

Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Pros: "The crew and leg room"
Cons: "Food was very spicy and oily. My 3 year old three up after consuming the fried rice. Boarding was veru chaotic."

Pros: "The service for my granddaughters was phenomenal."

Pros: "Organized boarding n good in flt service"

Pros: "Economy seats still comfortable"

Pros: "Amenities and food, customer service."

Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."

Pros: "The ariplane, movies"
Cons: "The check-in staff"

Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."

Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Cons: "Nil"

Pros: "Great flight and service"

Pros: "we were updated with info every moment there was a change."

Pros: "10/10 would recommend.."

Pros: "It was ok."
Cons: "N/A."

Pros: "Crew was top"
Cons: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Pros: "No seat comfort"

Pros: "Crew was very nice and helpful."

Cons: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Pros: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Cons: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Pros: "crew"
Cons: "comfort, leg room, very crowded, overhead space jammed"

Cons: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."

Pros: "Seats were comfortable and the crew was great"

Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."

Pros: "Punctual modern aircraft."
Cons: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Cons: "I missed my connection and got to Hong Kong a day late."

Pros: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Cons: "Two of the flight attrendants in our area were in a bad mood and it showed."

Pros: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Cons: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Pros: "Chocolate Mövenpik ice cream"

Pros: "Nice Aircraft, nice crew"

Pros: "Good food"
Cons: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"

Pros: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Cons: "As always, the economy chair area are small but roomier than other airlines."

Pros: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Cons: "Cramped in economy"

Pros: "Friendly staff"
Cons: "Seats were horribly uncomfortable"

Pros: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Pros: "Friendly crew. Food was good. Good take off and landing."
Cons: "Seats. They were extremely too small and tight. Made very hard to move or try to sleep during the long flight. I think they definitely need to be wider. Hard to sit side by side with others. Had to keep my arms in front of me or I would be pushing the other person. I know all airlines are pretty much the same...but it shouldn’t be."

Pros: "Professionalism of the crew"
Cons: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Pros: "Service and food where good."
Cons: "Sound only came out of one side of head phones, tried multiple sets."

Pros: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Cons: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Pros: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Cons: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pros: "The crew fed us well throughout the flight--and we got free wine with dinner. The food was pretty good for airplane food. We got fresh dinner rolls, salad, dessert, and Swiss cheese. We got ice cream part way through the trip. I loved that we got a piece of Swiss chocolate on each leg of the journey. The crew was friendly. There was a screen at each seat where you could watch movies or TV, listen to music, or track your flight. The entertainment was free, and the crew provided free earphones. Blankets and pillows were provided."
Cons: "Like most planes, there was not enough leg room. It makes it pretty uncomfortable for an 11-1/2 hour flight. The boarding was a little confusing, but no serious issues."

Pros: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Cons: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Pros: "Just another flight, nothing special."

Pros: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Cons: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"

Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Pros: "The crew was very nice and professional lucky it was a short flight"
Cons: "The quality of the flight is cheap"

Cons: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Pros: "Clean and efficient plane, crew and procedures."

Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Cons: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."

Cons: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."

Pros: "Excellent food - 5 star restaurant quality. Great service - always aims to please."
Cons: "IFE with very few options. Boarding aircraft with Bus - horrible."

Pros: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Cons: "Entertainment system fairly dated."

Pros: "Swiss Air was the best airline ever!"

Pros: "General good service, food was good"
Cons: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Pros: "The crew was excellent. The food was pretty good and service was frequent even in economy."
Cons: "The seats are too close to each other. The couple in front of use reclined the entire flight and they were nearly in our laps. We could not get in and out of our seats to stretch. The flight attendant needed to ask them to sit up during meals so that we could eat."

Pros: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Cons: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Cons: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."

Pros: "None"
Cons: "Terrible flight had to delay few times , we had to wait inside in the plane for more than 2 hours , they had me to check im my carry on in geneva layover even i had a personla stuff inside and with no lock , rude crew i never even fly with suiss i had toncome back with lugthansa because they had to delay the flight again"

Pros: "Nothjng"
Cons: "Made me check in my carry on bag and changed my reserved window seat to middle seat amidst 2 children I don't know. Whe I got on the plane there was plenty of room for my carry on despite the boarding staff saying there wasn't. I offered to upgrade my ticket to business class the attendant at the desk laughed at me. Older woman was very rude, condescending and not accommodating."

Pros: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Cons: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."

Pros: "Excellent service"
Cons: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"

Cons: "Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks."

Pros: "Standard good Lufthansa service"
Cons: "Munich airport is very difficult to reach. I avoid it whenever possible."

Pros: "Crew was great, plane was nice"
Cons: "delayed again, almost missed connection"

Cons: "Missed connection flight in Chicago due to a technical delay in Munich, the tank vehicle had a defect and the ground power in Chicago went out. It is now the 4 th time that we got stranded in Chicago. So Condor, Lufthansa and Chicago are getting on our shitlist......"

Pros: "The crew was really nice."
Cons: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Pros: "Nice crew and comfortable seats."
Cons: "Not a fan of the sandwich provided."

Pros: "Crew was helpful, food was good"
Cons: "Seating could have been better"

Pros: "Crew was OK, seat was comfortable"
Cons: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"

Pros: "Superb flight attendants"

Cons: "never got to goddamn frankfurt"

Pros: "Super flight and service"

Pros: "flight attendant found me a seat away from the screaming babies."
Cons: "I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!"

Pros: "Great hospitality"
Cons: "Delayed"

Pros: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."

Pros: "My previous flight was delayed and they held the plane for us."
Cons: "They lost our bags and I still haven’t gotten them back. Nobody at the airport was helpful at all and I still can’t get information if my bags are coming or not."

Pros: "Flight was on time, did not have anyone next to me"
Cons: "Items were taken from my suitcase, did not get a meal of my choice"

Cons: "Flight was delayed twice."

Pros: "Nothing"
Cons: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."

Pros: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Cons: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."

Pros: "Friendly crew."
Cons: "Not much room in the seats. Very narrow. Not much space between the rows.Food is mediocre."

Pros: "Easy checking"
Cons: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times. Said drinks were over specially scotch."

Cons: "Missed transfer, despite assurance before takeoff."

Cons: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Pros: "They’re very polite persons"
Cons: "The way they treat people"

Cons: "Same reason as above."

Pros: "efficient service. timely departures/ arrivals"

Pros: "Still thinking about it."
Cons: "I didn't like that there was no organization. People just flooded the gate like animals.."

Pros: "Clean and effective communication."
Cons: "Was kept waiting in the plane"

Pros: "Everything"

Pros: "The food was great and the crew was respectful and helpful."
Cons: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Cons: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"

Cons: "The person behind me complaining when I put my seat back. I had to do the whole trip from ny to Egypt up straight. Both flights the people kept pushing on my seat and told me to put my seat up. I didn't want problems so I did."

Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Pros: "Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested."
Cons: "The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did."

Pros: "entertainment"
Cons: "narrow seat"

Pros: "General quality and competence."
Cons: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Pros: "Lufthansa kept to the time schedule"
Cons: "At Frankfurt, the boarding gate was changed two times."

Cons: "Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?"

Pros: "On time"

Pros: "I love the food and service Excellent ..50."
Cons: "Lufthansa has been a excellent company and it was the first time that traveling with them.50."

Pros: "None"
Cons: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Pros: "I was upgrade to Premium Economy with my family. Kids enjoyed playground areas at Frankfort Main Airport. Very nice and clean installation"

Pros: "the trip from osaka to frankfurt was excellente. the people of the crew woho serve us, were excellent. Thanks for karen kern and her colleague First time i drunk a nice wine."
Cons: "the trip from frankfurt to sao paulo wasn't so excellent. there was a difference. Unfortunatelly, lower."

Pros: "Friendliness of the crew."
Cons: "It seemed like the seats were even smaller than usual... less legroom! Very tight fit and I'm pretty thin but 6'2'."

Pros: "Nothing."
Cons: "The seats are horrendous. I paid for extra room but the armrests don't move. Other airlines have armrest that move in economy seats. No opportunity to rebook online or at the airport. I flew in this route a month before, and since then I've been trying to change the seats. Lufthansa customer service never called me back. When I tried to call, I was put on hold for more than an hour every time. Never flying Lufthansa again."

Pros: "Premium economy seats, also premium economy is located very well in front of the plane."
Cons: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."

Pros: "everything except the fact that no explanation was given why the plane was delayed by an hour and a half"
Cons: "Food was not very good for a few euros mote per passenger food could improve a lot"

Pros: "Service was great , flight attendant very courteous"
Cons: "Nothing"

Cons: "It was too cold on the plane."

"the fly too late. delay"

Pros: "No Crew."
Cons: "The flight was cancelled, never went."

Cons: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"

Cons: "Seat comfort"

Pros: "Crew cordiality"
Cons: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Pros: "Foot rest in coach"
Cons: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Pros: "The crew that flew us there was great"
Cons: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Pros: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Cons: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Pros: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Cons: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Pros: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Cons: "More choices of TV shows to watch."

Cons: "Space!!!!"

Pros: "The worst flight in my life"
Cons: "Everything"

Cons: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Cons: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Cons: "TV at each seat"

Pros: "Nothing"
Cons: "Try to avoid LATAM. Actually low cost competition is offering a better service. Latam grew too much and the service is bad. They are making too many mistakes such as not delivering basic information such as where to pick up luggage claim. Honest advice: look for alternatives and avoid big headaches"

Pros: "no"
Cons: "everthing"

Pros: "Seats were acceptable. Crew was competent and prompt."
Cons: "Boarding was adjacent to C04 with the Aerolineas flight leaving 5 minutes before us. This congested the boarding but was well handled."

Cons: "Flight attendants rude and lack of cleaning in the toilets."

Pros: "The food and in-fight entertainment"
Cons: "Comfortable seats"

Pros: "That it took me from A-B"
Cons: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Pros: "Boarding and Check in was really good"
Cons: "The temperature of the plane was too cold. A bit warmer would have been better."

Pros: "Arrived on time"
Cons: "Business class seats too narrow on 767. Needs upgrade"

Pros: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Cons: "If the passenger name was changed as requested and I would not lose the money."

Pros: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Cons: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Cons: "No choice in food and very little provided. Half a sandwich with stale bread for breakfast"

Pros: "On board entertainment"

Pros: "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"

Cons: "You have to pay for everything"

Cons: "Plane broke. Hearded across ramp to another plane. Missed my international connection for a one day delay. I had a 3 hour connection and couldn’t get on the flight. No help from Latam!"

Pros: "Cabin crew were excellent Business class seating quite roomy"
Cons: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."

Cons: "Delay meant I missed a meeting deadline."

Pros: "We are an American Family. We traveled on LATAM Sydney to Auckland round trip. The plane was brand new Boeing Dreamliner 787-8 with all the bells and whistles. The attendants who are Spanish speakers but bilingual were delightful. We had one meal on each flight and 2 rounds of drinks. We had no issues with carry on or checked luggage. To summarize we had 2 perfect on-time flights with no fuss or drama. I couldn't recommend them more even if I tried.."

Cons: "Breakfast is too early, as soon as take off they serve. it should be before landing."

Cons: "Desorganização do embarque e atraso na saída"

Pros: "On time flight & very nice service."

Pros: "Comfortable and sufficient entertainment."
Cons: "The food wasn’t spectacular."

Cons: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Pros: "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Pros: "crew! just awesome"
Cons: "some people being to loud at sleep times."

Pros: "I got to my destination safely and on time"

Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"

Pros: "Enjoyed my first trip on LATAM."

Pros: "Was pleasantly surprised to find more legroom, more storage and a great selection of entertainment.."

Pros: "loved it"

Pros: "The food was really good. The service was good as well. The movie selection was very good."
Cons: "Economy seats are really uncomfortable for long flights, my knees suffered."

Pros: "Nice crew, helpful and friendly"
Cons: "Late boarding, no television or personal entertainment options, food was not so good."

Pros: "The movie choices are endless!"
Cons: "I wish I was told about the Lan app to download before we took off"

Cons: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."

Cons: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying to Sao Paulo

Airlines flying to Sao Paulo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Sao Paulo

Mandatory masks

Masks required on board, masks provided on flights to Sao Paulo

Social distancing seating

Middle seats unavailable to book on flights to Sao Paulo

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Sao Paulo

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