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Pros: On time

Cons: No inflight entertainment available.

Pros: The food and the entertainment onboard.

Cons: Flight was late and i missed my connecting flight in Sydney.

Pros: Nothing

Cons: That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane

Pros: Arrived safely

Cons: Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great

Pros: Airline is pretty good

Cons: I had a horrible experience booking with Kayak because normally I should be allowed two bags to check in but I was only allowed one because I booked through kayak.

Pros: Crew were great!

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: Free WiFi - was great and fast

Pros: an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!

Cons: Have a choice of both sweet & savoury snacks onboard.

Pros: Crew was amazing, food delicious, seats comfortable

Cons: Nothing

Pros: Amazing food and entertainment.

Cons: I’ve been on more comfortable plane seats.

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Cons: I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland.

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: Friendly crew

Cons: Crumbs still on my seat when I boarded