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Pros: Everything.

Cons: Nothing.

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Cons: I was turned away at the gate and was unable to board the plane. It was an awful experience!

Cons: generally we are autorised for 2 baggages when we order directlywith aircalin,in this case only one baggage and they askus to pay to passthe security in auckland ,our queue was one hour only 5 minutes for new zelanders

Cons: The food !

Pros: Quick and quiet flight,, quick registering and boarding, 3 seats for 2 pax, Excellent service on board

Cons: Very ordinary food , no hot meal, uncomfortable seats (very thin foam on seats), limited space for legs

Cons: generally we are autorised for 2 baggages when we order directlywith aircalin,in this case only one baggage and they askus to pay to passthe security in auckland ,our queue was one hour only 5 minutes for new zelanders

Pros: Everything

Cons: All was good

Pros: Nothing, they canceled my flight without a replacement and told me it would take 90 days for a refund? This is crazy!

Cons: All of it! They canceled my flight without a replacement and told me it would take 90 days for a refund? This is crazy!

Pros: Flight crew

Cons: They lost my luggage

Pros: booking with another company. Never book with kayak

Cons: Nerve book with kayak

Pros: Food and movies

Cons: Boarding time

Pros: Love qantas airways! Such a great and safe airline.

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Cons: Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now.

Pros: Super easy

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Cons: Nothing really.

Pros: very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK.

Cons: Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed.

Pros: The crew was lovely

Pros: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.

Cons: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.

Pros: I really enjoyed the food as always and overall, I felt very comfortable

Cons: I enjoyed my experience overall.

Pros: Super easy

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Cons: Very nice services

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Cons: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: Crew was amazing, very attentive.

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Cons: More leg room

Cons: Breakfast was not tasty. Options could have been better.

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Pros: :)

Pros: The corn chips!

Cons: They were not able to seat me next to my partner despite us having booked/selected our seats 6 months in advance. Additionally, the check in process took forever and we had a bunch of issues getting on the flight

Cons: Nothing really.

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

Pros: seat comfort

Cons: breakfast, coffee

Cons: The dim sums could be changed for something else.

Pros: Smooth flight

Cons: Better informed available for self serve in back

Pros: very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK.

Cons: Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed.

Pros: Everything

Cons: More food would have been better

Pros: Not much

Cons: The seat I had booked and was confirrmed was not available, double booked.

Pros: The crew was polite, efficient and prompt

Cons: The food quality needs improvement!

Cons: Very nice services

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Pros: Good quick flight

Cons: N/A

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Pros: Entertainment and service was outstanding.

Cons: I could have used more leg room.

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Cons: They were not able to seat me next to my partner despite us having booked/selected our seats 6 months in advance. Additionally, the check in process took forever and we had a bunch of issues getting on the flight

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.

Cons: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.

Pros: Only a 25 minute flight

Cons: Nothing

Pros: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.

Cons: Only the take off from the flight. It made me dizzy and nautious.

Pros: The crew was lovely

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

Pros: Nicest crew on the planet. Restrooms stayed clean despite 12 hour flight

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: I like how everything went to be honest. No complaints :)

Cons: I enjoyed it all :)

Pros: Super easy

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Cons: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable

Pros: The corn chips!

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

Pros: very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK.

Cons: Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed.

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Cons: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable