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I want a refund. I had to switch flights and buy another airline ticket because this one was delayed.

We had a medical emergency, needing to get to an emergency room upon landing at LAX. I let the back flight attendants know the situation. One, David, contacted the pilot, who made arrangements for EMT's to be there when we got off the plane. They went above and beyond for us. We didn't have to go through customs, as a customs person came to us and checked us right at the exit of the jet way. Another wonderful woman, a United employee at LAX, perhaps a customer service liaison, took care of our luggage situation, as we weren't going to make our connection to Bozeman. When we came back to LAX to see when we could get a flight to Bozeman, the personnel are very accommodating and booked us on the next flight out, and assigned good seats. It was a horrible flight, physically, from Sydney to LAX, , but the professionalism of all involved was excellent! We are very grateful fir the way they all stepped in and helped during a very unpleasant medical situation. Thank you!!

Helpful staff when I felt unwell. Qantas need to have an audio/music channel so you can listen to various music/.artists

Very good overall. However, your choices of free movies was limited and there was no music Channel???

On the Qantas flight, I could barely hear some of the announcements. It was better when I could read them on the screen.

We booked with Qantas instead of Delta and we instead flew on American Airlines. American is not our favorite to go on. No leg room and the width of seats are a joke. Your are packed like sardines on American flights.

Qantas is always subpar beyond comfy chairs for a domestic flight

I liked boarding the plane. The staff were rude, the food was appalling and the chairs the most uncomfortable I have ever experienced

Flight arrived late with no one to help over 30 people rebook. I slept at the airport.

Flight was canceled. I was not alerted. It was only kayak that alerted me