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Pros: "Service"

Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Cons: "Food"

Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."

Pros: "Hard to fault Emirates business class flights, flight was comfortable and smooth and crew attentive"
Cons: "Would love Emirates to fly the A380 from Glasgow but know its not possible with our small runway, maybe worth investing in though as always a busy flight both segments"

Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"

Cons: "Food was not awful and most item not available in Fist Suites"

Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"

Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."

Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Pros: "I was upgraded to business class. Very nice"

Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"

Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."

Pros: "I enjoyed the service on board including the stability of the plane"

Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"

Pros: "Movie choices"
Cons: "Checkin services Staff attitude"

Pros: "i liked everything on the trip. it was great. gulalai"

Cons: "Older version of the Boeing 777"

Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"

Pros: "Great service all round and lovely staff on board! A delight to fly."

Cons: "The boarding process could be more organized and more smoothly."

Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."

Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"

Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"

Pros: "I like the legroom on Emirates."
Cons: "Nothing to dislike."

Pros: "First leg to Dubai was spacious and my vegan meal was really good. Second leg i got upgraded to business which was f'ing amaaaaazing, Emirates business is like nothing i could ever have imagined, 5 star service!"
Cons: "The hangover after drinkong copious amounts of Moet haha. So really nothing"

Pros: "So comfy... Great service. Wished the flight was longer b"
Cons: "Nothing"

Pros: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Cons: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Pros: "The service for my granddaughters was phenomenal."

Pros: "Economy seats still comfortable"

Pros: "Amenities and food, customer service."

Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."

Pros: "The ariplane, movies"
Cons: "The check-in staff"

Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."

Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Cons: "Nil"

Pros: "Great flight and service"

Pros: "Emirates was the referrer only. The flight was a Qantas flight hence same as any other Qantas flight. The fish dinner choice was over cooked."
Cons: "I like the luggage allowance-- more realistic than other airlines. The attendants were attentive but perhaps a little overdone on the fake smiles except for the main attendant who had the stressed/more straight-faced look for some strange reason. i probably should have been more tuned into the mechanical visual entertainment on board instead. Got to watch two movies which was great!"

Pros: "Members of Emirates were very professional and courteous. Flights were on time."

Cons: "The delays, the switching of airlines with no prior notification. The flight was originally scheduled for 4:05 pm with Emirates, yet was changes to quantas and left much later"

Pros: "Everything was great"
Cons: "There was nothing to complain about."

Cons: "The attitude of the crew, not friendly, the lady next to me had to ask 3 times to get her glass of water Very average, I was dissapointed as Emirates is the best company I flew with and Qantas does not have the same quality and service standards"

Cons: "I checked each plane in advance and was counting on wifi availability. However, the wifi was only working on 1 of 4 of the segments. Otherwise, the Entertainment options were outstanding! Thanks, Joel"

Pros: "I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on."

Pros: "The seats were spacious and the entertainment system was top of the line with huge screens. Staff was lovely."

Pros: "Food service was good. They really tried hard to accommodate me even though I had lent."
Cons: "The delay was a bit too big and a lot of things seemed unclear to me in the beginning"

Cons: "Gooood"

Pros: "Everything we want to fly business class next time"

Pros: "The staff was friendly, plane wasn't crowded, food was above average"
Cons: "Limited movies and TV shows"

Cons: "Food"

Pros: "They rebooked us on Air New Zealand."
Cons: "Our flight was canceled."

Pros: "They rebooked us on Air New Zealand."
Cons: "Our flight was canceled."

Pros: "Cabin crew was efficient and friendly. In general, your baggage policy is horrible. Only airline I'm familiar with that only allows one checked bag?? I believe your aircraft baggage capacity is equal to any other aircraft of the same model so why the one bag limit. The landing in Nadi was horrible. The plane hit so hard on landing that it bounced up and hit hard again. Everyone was scared and holding tight to the seat in front of them. What was equally disturbing was that neither the pilot or co-pilot ever came on the speaker and said ANYTHING! No explanation, apology or anything-complete silence."
Cons: "This was very unprofessional and makes me wonder what was going on in the cockpit? Seemed to take an in ordinarily long time to clear food trays after the meal. They were offering seconds on beverages before they had even cleared the trays."

Pros: "plane was new and clean short destination fly was good"

Cons: "long line to check in only open 2-4 window from 2;00 PM to 4;00 PM do the check in ."

Pros: "Our assigned seats were changed when we arrived at the airport but since we were early the person who checked us in managed to find us two aisle seats. Attendants were friendly."
Cons: "Food was terrible. Seats are too narrow and don't provide enough back rest for a tall person."

Pros: "More space between seats."

Pros: "More space between seats."

Pros: "Nothing"
Cons: "Seats are uncomfortable. Service was not very kind on either of our Fiji air flights. I honestly will avoid flying with Fiji air in the future—much better airlines to choose from."

Pros: "The people were great! And it was a smooth ride."
Cons: "The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me."

Cons: "350 pound passenger placed next to us in window seat. Passenger took over 1/3 of my wife's seat. Flight was full, no effort made by crew to correct situation."

Pros: "Comfortable seats and great on board hospitality"
Cons: "Boarding in Nadi international airport for Fiji airways is boarding the passengers from the back of the aircraft first which was different for me"

Pros: "We boarded and left on time, the service was good."
Cons: "The picture on the screen for the movie was very poor, although the selection of movies was really good."

Pros: "Friendly staff"
Cons: "1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane"

Pros: "Pillow and blanket provided!"
Cons: "Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice."

Pros: "Very nice crew and stylish pillows"
Cons: "Food was bland"

Pros: "was good service and food was nice"

Pros: "Good flight"
Cons: "Food"

Pros: "Can't beat that. Bigger seat, better leg room, comfortable seats."
Cons: "None."

Pros: "Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight."
Cons: "Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."

Pros: "The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good."
Cons: "Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."

Cons: "I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit"

Pros: "I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken."
Cons: "See above. The above problem caused me discomfort, pain, stress."

Pros: "We arrived safely"
Cons: "90 minutes delay without information or appology."

Pros: "Sorry the flight was cancelled"

Pros: "The crew was friendly and helpful. Comfortable flight considering it was a small aircraft."

Pros: "Fantastic crew on board. Great service. Food left a bit to be desired. Entertainment a bit dated but great value for money & extremely punctual"

Pros: "The flight attendants were awesome. Super friendly. Was also a surprise that we received full meals. Would definitely fly again."
Cons: "Planes seemed dated. Video equipment was in overhead bin."

Pros: "Nike complaints good food everything was on time"
Cons: "Everything was fine"

Pros: "Overall it went quickly."
Cons: "It was little disorganized at the gate, there were several crying babies, and someone was throwing up behind me."

Pros: "The people were amazingly friendly and the airport was awesome. Really small and unique."
Cons: "Liked everything about it"

Pros: "Very comfortable and the pilot landed the plane perfectly in bad weather! Thank y'all Fiji Airways!"

Cons: "They was a great selection but many seemed old and B-grade."

Pros: "Everything was fantastic,,,to being on tine, to boarding and to service thru out the flight. Five star airline!"

Pros: "Nice cabin crew"

Pros: "movies and tv were cool"
Cons: "Fiji Gold is too sweet, Fiji bitters is much better"

Pros: "Staff and food were great, the flight was also very smooth. I would definitely still fly with Fiji airways, I think the delay just made everything seems worse."
Cons: "We were delayed over 3 hours. The intercom didn't work very well and the entertainment system was pretty much out of order. Also one of the toilet doors wouldn't lock."

Pros: "The staff was friendly, food delicious, and cabin not too chilly."
Cons: "Nothing!"

Cons: "Although they are being very efficient, they collect blankets and headphones 45 min before landing and I could have still used them for 45 minutes!"

Pros: "On time,friendly crew"
Cons: "Seats are a bit small for a long flight."

Pros: "On time. Good people."
Cons: "Business class seat could be better"

Cons: "The food was not very good."

Pros: "Professional and friendly crew. My 8th international flight in business class with 3 different airlines and Fiji Airways crew beat them hands down. Loved the Fiji Chicken curry."
Cons: "Angled seats Limited choice on IFE"

Pros: "Good movie selection. Cozy blankets (I'd love to buy one). Overall nice facilities. Smooth flight most of the way through."
Cons: "The flight was unusually warm. Other passengers asked the A/C be turned up but I didn't notice much difference after. The food selection was poor compared to the usual offerings I've seen with Fiji Airways. Dinner's side dishes were a hard roll, chocolate coconut dessert thing, and slice of cake. I was hoping for fruit and/or a salad. Food service was a little slow."

Pros: "Service. On time"
Cons: "Small seats"

Pros: "crew, service, food"
Cons: "Length of trip"

Pros: "As comfortable as an air flight can be. Friendly staff"

Cons: "Flight was very cold. We went through security three times. Limited number of movies and music. Food was not poor quality. Boarding took forever and there were a couple of excuses for the delay given in an unprofessional manner. Overall I would pay extra to take a different airline next time."