Delayed. Not a full flight and whole rows left open with the paid seating. Food was ok. My beef meal only had one cube of beef the rest carrot cubes. Entertainment on personal device but didn’t know about it until the flight was almost done.
The flat bed full lying position is not comfortable at all, this could be improved, it is at an awkward position which i dont have the same issues with other airlines business class.
I love my Delta crew, they were so welcoming and helpful.
I absolutely loved my flight from Taipei to LAX. I was originally assigned to a different seat, however one of the stewardess noticed I was uncomfortable in my seat. She offered to move me to a more comfortable setting. Although she didn’t have to do what she did, I am more than grateful and thankful for her doing so. My longer flight felt much more comfortable, just by her taking notice. I really appreciate her.
Overall was a lovely experience. The crew were kind and courteous throughout the entire flight.
They need to improve on how the plane lands cause it was not smooth at all.
Staff was so nice and very helpful with directions aswell!
Most relaxing long distance flight I have been on. And I have flown on many.
It was our first time flying with China Airlines and had a very nice experience. The airline staff & crews both on the ground and air were very nice. Food on the plane was very good. Will recommend it to family and friends.
I don’t think I’ll be flying them again. Tight seats, no flowing air or air nozzles that you can turn air on you, for those who could have motion sickness this would be your worst nightmare. The pilot was great and experienced (which is what you want when flying 12 hours) overall I’m thankful knowledgeable pilots!
Good flight, on time. The aircraft was old and the seats lost their shapes. Food was just acceptable.
Two hours delayed departure ! Lost one of our luggage! Two days later found the luggage, again waiting for more than two hours to get the lost luggage because locked at other airline office.
Hainan Airlines was amongst the best. It's sad to see her becoming just mediocre. I recommended her as outstanding. I won't recommend her again.
Such amazing service! Wonderful flight attendants who actually care about the passengers and go out of their way to make our journey easier!!
They asked how much cash i have . I said no cash they said bring cash from atm . Why they even care about my cash.
Flight was scheduled to depart at 1210 hrs. It was delayed 1 hour 20 minutes (maybe for air traffic control reasons). The seats were worn out and very uncomfortable. Lunch was typical for airline. Flight free were friendly.
Nice friendly staff and crew. Love the 787 flight. Get meals and lots of drinks!
Great entertainment options on the screen. uSB A and C chargers. Free WiFi! Crew were excellent.
Service was excellent and they’re very helpful and nice
Check in crew member was very helpful, nice and excellent service👍
Aircon set too high so VERY warm and VERY uncomfortable.
Not a comfortable trip, the seats are not good, and they look old.
Lost my luggage and brought someone else luggage to my airport.
I flew United from San Francisco to Auckland. My connecting flight from Auckland to Christchurch was canceled with no explanation. I was finally told the cancellation was due to fog. Even though it was clear when we landed. I am from San Francisco, I know what fog is! And I didn't see any fog. I was told the next available flight was 7 hours later. Unacceptable, they should have had a flight ready to go as soon as it was deemed safe to take off.
Our original flight was cancelled from SFO to AKL on 6/16/25. So we had to stay overnight at a hotel after a 12-hour layover plus 3-hour delay before the cancellation. Then had to fly to LA and then to AKL the following day losing an entire day of our vacation in NZ, that we can never get back.
Two hours was not enough time to transition from the international to domestic terminal. You have to go through customs, a biological hazard check, gather your luggage, take a bus to the domestic terminal and recheck your luggage. The bus was slow and crowded and the lines to recheck your bags were very long. We missed our connecting flight. Initially, the Air New Zealand officials were not helpful at all in helping to get us on another flight. Told us we would have to buy another ticket for a flight 11 hours later. Found another agent that was more helpful. He helped arrange to get us on standby for another flight three hours later. Had to ride in jump seats next to the flight attendants, but at least we eventually got to out destination.
First time tying out business class with this airline, hat a disappointment, never returning. We didn’t get the meal as requested from Singapore to HKG flight. While meals served connecting flight, crew takes meal order based off passenger membership status by giving the. Priority selection of meals. It was a battle, plain disappointment, not worth the hype, price, class as categorized/ advertised
Very friendly and accommodating staff. Food was great. Lots of movies and tv shows to choose from. Highly recommend.
Leg room wasn't that great. Other than that it was a good flight
Close to excellent. The only problem is when I try to charge my phone on the USB in front of my seat, the battery level is decreasing rather than increasing. Why?
If my return flight was not so much better, I would have given an excellent review.
They downgraded me from premium economy to regular economy and me had 2 major lay over and had to have an emergency landing due to engine failure mid flight Don’t use them worst experience I have ever had still dealing with the trauma
Seats in the absolute back row of the plane even though we booked ages ago :( Crew was awesome though
The only problem was my connecting flight to Chiang Mai on Hong Kong express that I booked through Cathay Pacific was canceled and I was never told about it. I was rescheduled on a flight 10 hours later. Very long day at rgr airport in Hing Kong after a 13 hour flight but that's OK, I understand things change but I think I should have been told. I would have prepared myself for a long wait. Great flights all around though. Thank you
Overall pretty good experience. It would be nice to have caught the attendants even they were flying down the aisle with snacks, and if they could cater to multiple dietary restrictions (bland and no lactose. The customer service chat is a bad experience), but otherwise no complaints.
There was a flight attendant named Angela who took care of me because I injured my foot badly right before the flight. Because of the service she provided I will always fly Cathay.
After already paying for excess luggage prior to flight, i was advised AT check in that i had to pay $816 or forfeit my flight! The lady at the counter was SO rude and had already started offboarding me when i said i would pay it after asking her three times for the exact amount! Have lodged a formal complaint yet heard nothing. Will not ever travel via Qantas again
No internet on flight, which makes log travels really hard.
they ran out of fruit for breakfast and so I just had a yogurt instead. other than that the flight was good
One of the best Qantas business flights I've had. Quality product
Traditional economy class. Not a full flight so spare seats. Food and drinks were good
Was bumped to a later flight because of inefficiency on part of the airline.
Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?
Airport and crew experience was excellent. We had to queue for the runway - no one’s fault, but it did mean we were 30 minutes late leaving
Overall good experience with flight and airport wheelchair staff. Also got Indian food in the flights
I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all
