Daily cleaning, installation of cabin HEPA filters on flights from Melbourne to Queenstown
Most visitors from Melbourne can enter Queenstown without restrictions. Entry to New Zealand is allowed provided that a traveler is a partner, a dependent child, or a family member of a student or work visa holder; a temporary visa holder; a resident holder; critical health workers including their partner or independent children; students; ship crew and humanitarians. These groups must have a request to travel prior to entry.
Travelers do not need to request for an approval if they are New Zealand citizens and permanent resident visa holders; diplomats who hold a post in New Zealand; Australian citizens or permanent residents ordinarily resident in New Zealand and eligible travelers from the Cook Islands, Niue, and Australia.
Details can be found here.
Read more about travel restrictions for Queenstown
Visitors from Melbourne are not required to quarantine after entering Queenstown.
Visitors from Melbourne are not required to present a negative COVID-19 PCR test or antigen result upon entering Queenstown.
Managed Isolation Allocation system voucher
Travelers are required to obtain a Managed Isolation Allocation system voucher confirming their place in a managed isolation facility before boarding a flight to New Zealand.
Masks: Required on public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
This flight route requires at least one stop and takes a minimum of 6h 30m.
On your way to Queenstown, you’ll fly out from Melbourne Avalon. You’ll be landing at Queenstown Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Melbourne to Queenstown.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Queenstown from Melbourne is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Queenstown with an airline and back to Melbourne with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Queenstown from Melbourne up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was responsive and friendly"
Pros: "Crew was friendly, flight was very smooth and arrived early"
Cons: "All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat"
Pros: "The crew was very helpful, and the food options for vegetarians were great, and the entertainment selection was great."
Cons: "My seat did not recline, but I told a flight attendant and I was able to get a better seat."
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Pros: "staff were nice"
Cons: "-priority boarding isn’t priority -only vegetarian food"
Cons: "There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't."
Pros: "Great flight. Efficient and great service."
Cons: "Seats very uncomfortable.. glad it was only a few hours."
Pros: "Great entertainment, food, and crew."
Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"
Pros: "enjoyed the newer planes"
Cons: "less use of single use plastics. air canada could become a pioneer and use compostavle plastics or better yet the new paper box water bottles!"
Pros: "Kind crew"
Cons: "Food is terrible."
Pros: "The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!"
Cons: "The coach seats were wide enough, but a couple of more inches leg room would have been better."
Cons: "Ran out of fruit for breakfast"
Pros: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand. It helped that we were on an A380 and because of the lack of the plane being filled both my travel companion and I had 3 seats to ourselves to stretch out. In economy, without that, nothing would have made the trip bearable. That said, the food was good, the entertainment options good, and the after hours water/liquid/snack options were quite good."
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Pros: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Cons: "Delay but stuff happens eh."
Pros: "The sitting arrangements was great"
Pros: "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Cons: "nothing. all good things!"
Pros: "Flight was late 30 mins"
Pros: "IFE Snack - bacon quiche Service"
Cons: "Stink The usual cramped seating Long wait to deplane"
Pros: "Great flight on the 787 Dreamliner and the crew were fantastic. I wish I could say the same thing for Baggage services. I have a business meeting tomorrow morning and presently they can't even reconcile their own Baggage Receipt number! I expect more when travelling (and paying) for business class."
Pros: "Qantas kept us informed about a delay and were so reliable on making sure everyone was comfortable with the day."
Cons: "Our entertainment console wasn’t working properly. We didn’t have access to our in flight maps or the majority of entertainment options. This hasn’t happened before but it di but it did mean that it was a long flight made longer."
Cons: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Pros: "Overall experience was decent. Food, boarding and entertainment was top notch"
Cons: "Super cramped for a long haul flight. Could barely organize myself. Could barely reach down to get a book out of my bag. Thank goodness i was sitting next to my husband because we had to be totally in each others space to be comfortable;((("
Cons: "No options for seat choose which totally rubbish don't like deal with Qantas in future"
Pros: "Quantas rerouted our SFO - SDY non stop trouble LAX to pick up 28 Passengers!! So 270 Passengers ha to endure an additional 3grs 30 min. No compensation not even a drink voucher! Not up to Quantas standards."
Cons: "Really unnecessary delays."
Pros: "Great crew"
Cons: "I was seated between a couple who were both overweight and spilling into my seat leaving me with less room. If I pay for a seat I should get a whole seat."
Pros: "freindly staff."
Cons: "First I wasn't told I'd be going domestic . Arrived at the airport 4:30 to catch the internation flight @7:20. Funny thing is I was the only person around. There was the changing of shifts for ground & cleaning etc. No ticket booths. Put passport in kiosk,it said basically no. Finally a ticket agent showed up. She tried my passport ,and nothing. Checked threw the computer & it said leaving out of domestic. Go down to the end of the hall, can check in there. It's Qantas alright, not open till 7:00. Start to panic a bit. Stopped someone and asked. They told me I was at the wrong terminal! Get to other, check in. Ask if I have to collect luggage and customs at LAX. No goes right threw. Wrong. Waited for cases at LAX. Have to collect & go threw customs. No cases, lost in Melbourne. Then I was ignored."
Pros: "In flight crew"
Cons: "Disregard for chosen seats and unwillingness to reinstate them."
Cons: "Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline."
Pros: "Not much"
Cons: "Food was mushy Boarding notice was short The price of the flight"
Pros: "Crew were wonderful 5 stars."
Cons: "Food soggy. Legroom is my biggest bug bear. Really appalling."
Pros: "The crew were so so friendly, as are most Australians, I've come to learn. I love the complimentary adult beverages!"
Cons: "I have no complaints that are unique to Qantas and this flight (cramped leg room, okay ish food, etc.)."
Pros: "Excellent people who made the flight very nice. Extremely personable."
Pros: "Movie selection was excellent"
Cons: "They missed giving me a chocolate!"
Pros: "The on board staff were fantastic, very personable, helpful and friendly."
Pros: "Qantas has really upped it's service in the last couple of years, their crew on this flight were very professional."
Cons: "Average airline compared to Singapore & MZ airlines"
Pros: "Lacks a bar and for that reason is a touch behind Virgin Australia internationally. Great seats though"
Cons: "I was surprised that we were flying a different carrier than Emirates"
Pros: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Cons: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"
Pros: "Arriving back in Australia"
Cons: "Being 2 hours late because there was a passenger on board sick they should never of been allowed to board the plane. This was very badly managed by the staff on the ground staff. Very poor leg room the rude passenger in the seats in front of us reclined right from take off to landing wa very hard to get out of our seat to stretch or go to the bathroom"
Pros: "I was in Seat 44C The flight crew who comprised of Elsie Fao ( excuse me if I have the name slighly incorrect ) Susan and the gentleman whose name I do not know could not have been better in their professional manner I short they were superb"
Pros: "Staff obliging food excellent on time all good"
Cons: "All good"
Cons: "My gates changed at Sydney abruptly and some of the ones checking flights through at gate 1c were rude as the Tv screens said my flight was boarding when it wasnt."
Cons: "Food on board from Syndey to Melbourne"
Pros: "Everything! In the past year, I have flown on 9 flights with Qantas between the US and Australia. Each and every every flight has been comfortable and enjoyable. The flight crew is always friendly and accommodating, the food is satisfactory and I've never experienced a delay. Keep up the wonderful service."
Cons: "No complaints."
Cons: "A little more leg room"
Pros: "They cancelled return flight and were rude when I tried to rebook; they also weigh luggage and charge extra; had one kind agent who helped; won’t fly again and won’t use cheap flights"
Cons: "Flights to & from Sydney to Melbourne were ok!"
Cons: "The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!"
Pros: "Quick and easy boarding at AVV Airport."
Cons: "Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic."
Cons: "There're unoccupied rows, but still pack passenger together instead of offering the empty seats to couples."
Pros: "The price is in good relation with the quality of service."
Cons: "The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners"
Pros: "Security was super fast. Boarding was straight forward."
Cons: "Jetstar baggage policy is, as most know, annoying. 7 kg limit on carry on bags or else you have to pay for extra “weight allowance.” Quite annoying since I can’t very well weigh my bag at home and it really changes nothing. You still bring the bag on the pla e. You just have to pay extra"
Pros: "yes it was"
Pros: "We got to queenstown a little bit sooner"
Cons: "They have crazy expensive fees for luggage if over weight..I will not choose them again"
Pros: "Friendly staff"
Pros: "The crew were amazing."
Cons: "The cost to check baggage was very high and hard to complete ahead of time."
Pros: "Was a smaller aircraft and a spacious flight"
Cons: "No complimentary food or snack or drinks!!"
Pros: "Very nice"
Cons: "No room and EVERYTHING was an extra charge---we didn't even get water without a charge."
Pros: "Not much"
Cons: "First and last time I will ever fly with Jetstar. Flight delayed 2 hours. Flight 30 minutes late taking off. Cramped as H.E double L. Circled around the southern alps with a warning that we may not be able to land in Queenstown due to the hot conditions. Eventually announced they definitely couldn't land in Queenstown and would divert. Spent an hour on the tarmac in Christchurch and finally announced it was cool enough to land in Queenstown. Arrived 7 hours after the booked arrival time, along with a further 2.5 hours drive home. Missed a planned social function. Never, ever again. Even if they offered free flights. NEVER."
Pros: "Out Jetstar flight from Cairns arrived late and we had unacceptable assistance to make our connecting flight to Queenstown. Missed our flight. Rebooked ourselves for tomorrow. Cost us $1000."
Cons: "See above"
Pros: "Direct flight to Queenstown"
Cons: "This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana"
Pros: "No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage."
Cons: "See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again."
Pros: "Wide seats"
Cons: "After nearly one hour in line then we are charged $75 prr baggage and to pay for it we had to go yet in another line. All this cost us a lot of delays and we almost missed our flight. Even though we were at the airport almost 2 hours before flight time. Check in process was extremely old fashion. Been on the plane we won’t even asked for food so I am not sure what with the system there either we have to pre-buy the food or something else that we weren’t made aware of. And we had to pay for our own water."
Pros: "Charge for an extra 2 kgs = AUD50. Pretty average customer service if not slightly shoddy. Reminds me to avoid budget airlines. Cabin crew officious"
Pros: "Smooth boarding process and friendly crew"
Cons: "Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous."
Cons: "Since more chairs have been added there is no leg room! My husband had difficulty getting in and out. We will not be flying jet star for longer flights"
Pros: "Quick and easy, just as expected, staff professional and. Friendly"
Pros: "It was all on time. A good flight."
Cons: "Only one problem was the temperature was too warm during flight."
Pros: "The ice with my champagne"
Cons: "Delayed for 4 hours with no nappies for my 1 year old ... no priority boarding for families with shattered children ... lying boarding staff Vallentyn or something like that ... no ability to check in online due to a message saying we had a special request ... we didn't and have checked online to HNL and SIN recently with JQ without a problem."
Pros: "Nothing from special services and checkin"
Cons: "We had 8 flights booked and requested 2 wheel chairs and 1 checked bag for each passenger for each flight. We had no problem with other airlines. We were told by the Jetstar employee on the flight from from Auckland that there was no checked baggsge requested Not likely from our end because we had 8 flights in a 3 week period. We had our bags weighed at special services and was told we were limited to 15 kg for a checked bag. One bag supposedly weighed on that scale 17.6 kg but the same bag showed it weighed 13.9 kg when we checked it in. We were forced to pay $70 per bag for a total of $140. We need a refundnd immediately. Funny, on the return trip to Auckland our tickets showed 1 checked bag per passenger and we'were limited to 20 kg per bag on Jetstar. How can an airline operate this way. Your survey is ridiculous because you ask for ratings on nonapplicable items. ."
Cons: "Just because we bought the luggage at the airport instead of online they charged us MORE THAN FOUR TIMES THE PRICE for our luggage. It ended up being more than the cost of two return flights combined!!!! Avoid Jetstar like the plague that they are."
Cons: "I was charged $250 for luggage because my wife and I each had a 50 lb. Suitcase. A massive rip off. I will avoid Jetstar whenever possible."
Pros: "The price, service, punctuality and the excellent service of all personal involved. Excellent service"
Cons: "A little de organized the boarding process but I have to say caused by passengers behavior, in addition some of the passengers didn't follow the luggage rule and nothing happened. I would like to suggest some information during the fligh. Where were be and what could we be seeing during our flight."
Pros: "Plane was unable to get to a gate after landing but we were kept informed."
Cons: "Paying four dollars for an orange juice."
Pros: "Baggage fees are extremely high, about the price of an additional ticket. Kayak didn't do a great job at explaining how to secure multiple baggage pieces in advance. Kayak provided no information on meal/drink advance order/purchase options. This was my fort time flying this airline and I didn't know what to expect. We experienced a mechanical issue feat but the pilot was great at providing updates. We were later delayed due to another aircrafts gas spill on the tarmac. Again, great communication from the flight deck. We were able to make up the time. Baggage fees are extremely high, about the price of an additional ticket. Kayak didn't do a great job at explaining how to secure multiple baggage pieces in advance. Kayak provided no information on meal/drink advance order/purchase options. This was my fort time flying this airline and I didn't know what to expect. We experienced a mechanical issue feat but the pilot was great at providing updates. We were later delayed due to another aircrafts gas spill on the tarmac. Again, great communication from the flight deck. We were able to make up the time."
Pros: "Access at automobile drop off was quick, close and direct. Whoopee!"
Cons: "Departure was delayed due to behind times ahead of this flight. The not-so-good was having a go-around on the landing. Son along on trip is motion sensitive and the go-around triggered his unhappy response....not the airline's fault but still a scary and triggering event for him."
Cons: "I was very upset to have to pay over 200 for checked luggage. Kayak never gave me the option to add a bag when I booked this trip. That would've allowed me to save money. I was very upset"
Pros: "Pilot made correct decision to abort approach."
Cons: "No plan to get passengers from Christchurch to Queenstown except bus or rent car, 7 hour drive in middle of the night. Never ride on Jetstar, take a car it's faster."
Cons: "Worst flight ever, no leg room, no free glass of water even, and got raped on luggage charges, won't fly with them again."
Pros: "Nobody told i couldnt bring luggage had to pay extranfee"
Cons: "Had to pay a surcharge for bags that was not clear at the time of booking, was supposed to be "per bag" but the airline did us a favor and only charged us for one bag. While that seems nice, it's clear it's a bogus charge if rules don't need to be followed. One flight the baggage fee was $50, another was $160 - with these costs included they are actually more expensive than other airlines. Took an international flight and all food and drinks on the flight had to be purchased, pretty ridiculous that the airline does not include water over a three hour travel time."
Cons: "Prior to my departure date, I tried to buy additional luggage allowance online. I received several website errors that prevented me from doing so before heading to the airport for my flight. Upon telling the service desk about my issue, I encountered poor customer service from the service desk. Additionally, once onboard the aircraft, it was evident it had not been cleaned prior to my scheduled flight. My seat was filled with snack crumbs and rubbish."
Pros: "Sure the low prices are appealing but are they worth it? Not unless you enjoy wasting half your vacation at airports waiting for 5 hour delayed flights or being rerouted to a different city and spending 2 hours of your time on hold trying to get them to rebook you."
Cons: "Sure the low prices are appealing but are they worth it? Not unless you enjoy wasting half your vacation at airports waiting for 5 hour delayed flights or being rerouted to a different city and spending 2 hours of your time on hold trying to get them to rebook you. They charge you for everything including water and if you don't pay for your checked bag ahead of time it costs $160 to check at airport."
Pros: "Horrible service, rude staff, even when the plane was rerouted because of a gps issue, the staff was horrendous. Would never fly this airline again."
Pros: "On time, polite, friendly crew. Smooth flight. All good. And good value for money."
Pros: "It was quiet. Quick and comfortable waiting for our flight. I enjoyed the meat pie, coffee and service while waiting. I was aloud to have a nap. Felt refreshed. Kayak gave me a great price. I saved $400 for my family flights all up."
Cons: "The flight was delayed by an hour but it was an accumulation of air conjestion towards the later flights. Overall we were able to charge our phones and get comfortable before flying."
Cons: "On time"
Pros: "stunning scenery of the southern alps... which had nothing to do with jetstar."
Cons: "where to begin... 1) $455 in baggage charges. yes, you read that right. 2 tickets cost $150. bags cost $450. absurd. enough said. we were connecting from an international flight, 2 adults and a toddler. it's not like we had an obscene amount of luggage. 2) so i tried to buy an extra seat (we were traveling with our 23-month old son)... buying an extra ticket and baggage allowance with it would have cost $100 less than the baggage charge with 2 tickets. But they would not allow this. 3) they would, however, block the seat next to us for free, so it would remain empty for my son. So we were not allowed to buy it, but they would keep it free for us. 4) we get on the plane, and the seat next to us is not blocked... someone else sits in it. if the plane is full, that makes perfect sense... but the plane wasn't full.. there were 20 empty seats. 5) so my son is unhappy because he wants his own seat, we're crammed into a full row... and there's a completely empty row behind us. So I ask the flight attendant if we can move. She says no, not until after take-off... first person to get there wins. Really? So, thank you but no thank you to jet star. at every opportunity they might have had to make our trip easier... they failed. miserably."
Cons: "Terrible exchange rate and high transaction costs for food puchases made on plane."
Pros: "Crew & Air craft was good"
Cons: "Delayed flight"
Cons: "Booked the airline through kayak, saw no notice that we had to pay for checked bags ahead of time, and we were charged 160$ at the airport. obviously a scheme to get money out of travelers from other countries."
Airlines flying from Melbourne to Queenstown have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Melbourne to Queenstown
Masks required on board, masks provided on flights from Melbourne to Queenstown
Social distancing seating
Middle seats unavailable to book on flights from Melbourne to Queenstown
Testing for antibodies, testing for symptoms for flights from Melbourne to Queenstown
Waiving of change fees. Search flexible flights from Melbourne to Queenstown