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Queenstown Intl
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Worldwide to Queenstown flight information

Flights arrive in Queenstown
Flights depart from Worldwide
Flight price $77
Airlines Jetstar, Air New Zealand

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Book cheap flights from Worldwide to Queenstown (return)

Airports
Origin
Christchurch
$145
only
$145
Tauranga
$204
only
$204
Auckland
$91
only
$91
Wellington
$77
only
$77
Destination
Queenstown
$77
only
$77
Sat, 15 Feb
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Tue, 18 Feb
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
DPS
SYD
Excellent 8.0

Pros: Crew was great - boarding was efficient and on time

Cons: Seats are not comfortable/ergonomic, all movies, tv, games and everything is for purchase - it would be nice to have some free options. Also - no complimentary beverage/snack service.

DPS
MEL
Excellent 8.3

Pros: Check-in was smooth and quick.

Cons: Cabin service was basic for business class. The cabin crew never came to see us again after lunch was served.

MEL
OOL
Excellent 8.0

Pros: It was a full flight and all went smoothly

Cons: It could have been on time bu these things happen

SYD
AKL
Okay 4.0

Cons: If the boarding time had remained unchanged and there was more legroom

OOL
AKL
Good 6.6

Cons: tv entertainment,i wish i had realised that there was no TV for the children. .

Mon, 11 May
CHC
Christchurch
ZQN
Queenstown Intl
1h 05m
Thu, 14 May
ZQN
Queenstown Intl
CHC
Christchurch
1h 00m
Trip: 4 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 3 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
IAH
AKL
Poor 0.0

Pros: See previous notes.

Cons: See previous notes.

AKL
ZQN
Poor 0.0

Pros: Hasn’t occurred yet

Cons: Hasn’t occurred yet

SYD
AKL
Mediocre 2.0

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

CHC
AKL
Good 7.2

Cons: The snack were very simple. They don't communicate properly all the different snack options.

BNE
AKL
Good 6.0

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Sat, 6 Jun
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 50m
Tue, 9 Jun
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
AKL
ZQN
Okay 5.3

Pros: the staff and the boarding process

Cons: Unexpectedly being charged a large amount of money for the luggage.

AKL
ZQN
Okay 5.6

Pros: Smooth boarding process and friendly crew

Cons: Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous.

AKL
ZQN
Okay 5.0

Pros: Nothing from special services and checkin

Cons: We had 8 flights booked and requested 2 wheel chairs and 1 checked bag for each passenger for each flight. We had no problem with other airlines. We were told by the Jetstar employee on the flight from from Auckland that there was no checked baggsge requested Not likely from our end because we had 8 flights in a 3 week period. We had our bags weighed at special services and was told we were limited to 15 kg for a checked bag. One bag supposedly weighed on that scale 17.6 kg but the same bag showed it weighed 13.9 kg when we checked it in. We were forced to pay $70 per bag for a total of $140. We need a refundnd immediately. Funny, on the return trip to Auckland our tickets showed 1 checked bag per passenger and we'were limited to 20 kg per bag on Jetstar. How can an airline operate this way. Your survey is ridiculous because you ask for ratings on nonapplicable items. .

AKL
ZQN
Mediocre 3.6

Pros: Not much

Cons: First and last time I will ever fly with Jetstar. Flight delayed 2 hours. Flight 30 minutes late taking off. Cramped as H.E double L. Circled around the southern alps with a warning that we may not be able to land in Queenstown due to the hot conditions. Eventually announced they definitely couldn't land in Queenstown and would divert. Spent an hour on the tarmac in Christchurch and finally announced it was cool enough to land in Queenstown. Arrived 7 hours after the booked arrival time, along with a further 2.5 hours drive home. Missed a planned social function. Never, ever again. Even if they offered free flights. NEVER.

DPS
PER
Excellent 8.5

Pros: Crew always happy and polite.

Cons: all travellers were polite this trip, which I’m sure was appreciated by the crew.

Wed, 18 Mar
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Sat, 21 Mar
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
AYQ
SYD
Good 6.3

Pros: Crew needed an exit row person and I volunteered. Extra leg room was nice.

Cons: Expensive flight. No food or drink included in what you pay. No magazines or screens to occupy your time.

MEL
OOL
Excellent 8.0

Pros: It was a full flight and all went smoothly

Cons: It could have been on time bu these things happen

ADL
CNS
Excellent 8.5

Cons: May be offered water to everyone.

HBA
SYD
Excellent 8.4

Pros: Last flight of the evening with all perishable meals at half price.

DPS
SYD
Excellent 8.0

Pros: Crew was great - boarding was efficient and on time

Cons: Seats are not comfortable/ergonomic, all movies, tv, games and everything is for purchase - it would be nice to have some free options. Also - no complimentary beverage/snack service.

Sun, 8 Mar
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Wed, 18 Mar
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 10 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
AKL
ZQN
Okay 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Mediocre 3.3

Cons: Baggage and seating policy.

AKL
ZQN
Okay 4.0

Cons: We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets.

DPS
CNS
Excellent 9.0

Pros: We were given delay updates regularly, even when the delay time remained consistent.

Cons: We had to empty our water bottles prior to getting on board which felt like a waste of resources. If it is necessary to do so, maybe it would be beneficial for the staff to let us know why we have to dump clean water down the drain.

AKL
ZQN
Okay 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

Fri, 8 May
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Mon, 11 May
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 68 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: The corn chips!

AKL
ZQN
Mediocre 2.0

Cons: Terrible customer service.

WLG
SYD
Excellent 10.0

Pros: Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight.

Cons: Nothing

SYD
CHC
Mediocre 2.0

Cons: Terrible service and all around outcome. Would not fly Air New Zealand again

ZQN
AKL
Excellent 10.0

Cons: Very nice services

Mon, 27 Jan
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Sat, 8 Feb
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 13 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
DPS
SIN
Okay 4.3

Cons: Choices of food is not much of variety, not of good selection & more so not available when i decided to purchase a small beef pie that is quite costly

BNE
LST
Good 7.5

Cons: Cramped

AVV
SYD
Good 6.0

Pros: They cancelled return flight and were rude when I tried to rebook; they also weigh luggage and charge extra; had one kind agent who helped; won’t fly again and won’t use cheap flights

MEL
HBA
Okay 4.6

Pros: The check-in was fast and either the plane aboard.

Cons: Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way

AVV
SYD
Excellent 8.0

Cons: A little more leg room

Mon, 27 Jul
AKL
Auckland Intl
ZQN
Queenstown Intl
6h 50m
Wed, 29 Jul
ZQN
Queenstown Intl
AKL
Auckland Intl
5h 55m
Trip: 3 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 68 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
ORD
AKL
Excellent 8.0

Pros: I liked sleeping for 10 hrs & arriving in AKL ready to roll!

Cons: I paid for seats, but there is no record of my purchase at NZ air.

MEL
AKL
Good 6.6

Pros: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.

Cons: Only the take off from the flight. It made me dizzy and nautious.

AKL
ZQN
Excellent 10.0

Pros: The service was great and the seats had a lot of leg room. Very easy to check in online and drop bags at the airport.

Cons: The wine was delicious and I wanted more

AKL
ZQN
Excellent 10.0

Pros: Flight was on time, airplane was clean, flight attendants friendly and attentive. Very pleasant flying experience

AKL
ZQN
Excellent 8.6

Pros: Punctuality. Confortable plane.

Sat, 1 Feb
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Sat, 15 Feb
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 15 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
AKL
OOL
Okay 5.0

Pros: no amazing crew and no warm and fuzzies

Cons: Pre bought meals and wasn't permitted hot chocolate for children. Eventually given and nothing said. On the journey over hot choc offered. Not a big deal. I think you fall down in customer service by not supplying a little like coffee and hot choc and a free snack. Possably will avoid flying Jetstar again. Service is paramount. And no entertainment available because it wasnt a long haul just a short haul though international. Mmmmm no to Jetstar i feel. I own a resort and i know what customer service must feel like.

OOL
AKL
Good 6.6

Cons: tv entertainment,i wish i had realised that there was no TV for the children. .

AVV
ADL
Okay 5.0

Cons: plane was over an hr late due to tire needing changing. Staff we unapologetic about it.

HBA
ADL
Okay 5.3

Pros: Seats were fairly comfy

Cons: Who eats mandarins on a plane i ask you???

SYD
AVV
Good 7.5

Pros: Arrived ahead of schedule

Thu, 30 Jul
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Fri, 7 Aug
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 9 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 68 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Good 7.0

Pros: Quick boarding

Cons: Delayed for about one hour.

AKL
ZQN
Excellent 10.0

Pros: Everything

Cons: Someone sitting in my seat already!

AKL
ZQN
Excellent 10.0

Pros: Everything

ORD
AKL
Excellent 8.0

Pros: I liked sleeping for 10 hrs & arriving in AKL ready to roll!

Cons: I paid for seats, but there is no record of my purchase at NZ air.

AKL
ZQN
Good 6.0

Cons: Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in.

Wed, 25 Mar
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Fri, 3 Apr
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 10 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
AKL
ZQN
Okay 5.6

Pros: Smooth boarding process and friendly crew

Cons: Buy luggage online! When we bought our tickets, the price per bag online was $15-25 pending the weight and size of the bags for checked luggage. Most airlines give you one checked bag for free, but whatever. $50 for two bags is not a huge deal. What I didn't know, and they didn't specify, is that was the online only price. When I got to the airport, they quoted me $225 for 2 bags! 225!! Both bags were around 40lbs each. Then they told us that if each bag weighed 6lbs less, the price would be $120. Let's just say our carryons ended up getting packed to the brim... And they still charged us $120. Ridiculous.

AKL
ZQN
Excellent 10.0

Pros: Value

Cons: Baggage fees, but that is to be expected now

AKL
ZQN
Okay 4.3

Pros: Not but that stood out that was good. The crew es nice.

Cons: The seats are quite uncomfortable and everything including water is at an additional cost. The baggage is extra unless you are just taking the clothes on you back.

AKL
ZQN
Mediocre 2.0

Pros: Jetstar notified 2 hour delay and when we reached airport after 2 hours they said flight is cancelled. We had to go to Auckland anyways to catch international flight next day morning. They refused to pay for alternate flights with other airline. It was a Terrible experience. Will never use Jetstar again.

AKL
ZQN
Okay 4.0

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

Mon, 6 Apr
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Wed, 8 Apr
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 3 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
SYD
MEL
Good 6.0

Pros: Seat 26A had a faulty back support, with protruding metal spring/wire.

Cons: Better maintenance

AKL
ZQN
Okay 5.0

Pros: Nothing from special services and checkin

Cons: We had 8 flights booked and requested 2 wheel chairs and 1 checked bag for each passenger for each flight. We had no problem with other airlines. We were told by the Jetstar employee on the flight from from Auckland that there was no checked baggsge requested Not likely from our end because we had 8 flights in a 3 week period. We had our bags weighed at special services and was told we were limited to 15 kg for a checked bag. One bag supposedly weighed on that scale 17.6 kg but the same bag showed it weighed 13.9 kg when we checked it in. We were forced to pay $70 per bag for a total of $140. We need a refundnd immediately. Funny, on the return trip to Auckland our tickets showed 1 checked bag per passenger and we'were limited to 20 kg per bag on Jetstar. How can an airline operate this way. Your survey is ridiculous because you ask for ratings on nonapplicable items. .

AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

AKL
ZQN
Okay 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

HBA
MEL
Mediocre 2.0

Cons: I had to claim my bag between Jetstar flights and then go through security again to my second leg....I flew from Hobart to Auckland today. So at Melbourne I spent several hours in the process Of going to claim my bag, going through security again and rechecking it. Horror...terrible experience. I will never fly Jetstar again....they do not transfer bags between the flights on their own airlines which I booked under the same ticket.

Wed, 26 Feb
TRG
Tauranga
ZQN
Queenstown Intl
13h 25m
Fri, 6 Mar
ZQN
Queenstown Intl
TRG
Tauranga
12h 25m
Trip: 10 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 2,771 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
LAX
Excellent 8.3

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

LHR
LAX
Excellent 8.0

Pros: Entertainment and service was outstanding.

Cons: I could have used more leg room.

IAH
AKL
Poor 0.0

Pros: See previous notes.

Cons: See previous notes.

MEL
AKL
Good 6.6

Pros: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.

Cons: Only the take off from the flight. It made me dizzy and nautious.

SYD
AKL
Excellent 10.0

Pros: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.

Cons: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.

Wed, 1 Apr
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Mon, 6 Apr
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 6 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
AKL
ZQN
Mediocre 3.3

Cons: Baggage and seating policy.

AKL
ZQN
Okay 5.3

Pros: Smooth quick flight!

Cons: Wish we had known you don't even get a free cup of soda, water, or coffee.. But a short flight so was ok... No frills, cramped, but ok for a short trip! (husband is 6.1 feet and couldn't put knees together in front of him)

AKL
ZQN
Okay 5.3

Pros: check in quik; flight early; decent price

Cons: very cramped; no frills

AKL
OOL
Okay 5.0

Pros: no amazing crew and no warm and fuzzies

Cons: Pre bought meals and wasn't permitted hot chocolate for children. Eventually given and nothing said. On the journey over hot choc offered. Not a big deal. I think you fall down in customer service by not supplying a little like coffee and hot choc and a free snack. Possably will avoid flying Jetstar again. Service is paramount. And no entertainment available because it wasnt a long haul just a short haul though international. Mmmmm no to Jetstar i feel. I own a resort and i know what customer service must feel like.

AVV
SYD
Excellent 8.0

Cons: A little more leg room

Sat, 4 Jul
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Tue, 7 Jul
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 68 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: The corn chips!

BNE
AKL
Okay 5.3

Pros: Entertainment and board WiFi excellent

Cons: Boarding was a surprise, at least 200 m walking in the light rain, no previous warning.

AKL
ZQN
Excellent 10.0

Pros: The customer service was great when I missed my flight.

Cons: It was difficult to have a shorty layover and transfer from Auckland to Queenstown. I missed my flight.

AKL
ZQN
Mediocre 2.0

Cons: Terrible customer service.

LAX
AKL
Excellent 10.0

Pros: The crew, the food, overall experience was great!

Cons: Use less plastic

Fri, 20 Mar
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Mon, 23 Mar
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
DPS
PER
Good 6.8

Pros: crew was helpfull

Cons: me and my partner should have been seated together

SYD
DPS
Excellent 8.3

Pros: Seat not very wide

Cons: Screaming kids in business & just behind business

SYD
AYQ
Good 7.0

Cons: The crew wasn’t very friendly.

SYD
AVV
Good 7.5

Pros: Arrived ahead of schedule

AKL
DUD
Excellent 8.0

Pros: Check-in was amazing, kudos to the reception crew

Sat, 4 Jul
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Tue, 7 Jul
ZQN
Queenstown Intl
AKL
Auckland Intl
11h 25m
Trip: 4 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 68 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Excellent 10.0

Pros: The crew

SYD
AKL
Excellent 10.0

Pros: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.

Cons: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.

AKL
ZQN
Excellent 9.0

Pros: The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff.

Cons: Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling.

LAX
AKL
Mediocre 3.3

Pros: Not much

Cons: The seat I had booked and was confirrmed was not available, double booked.

SYD
AKL
Excellent 9.3

Cons: Breakfast was not tasty. Options could have been better.

Wed, 26 Feb
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Thu, 5 Mar
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 9 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

AVV
SYD
Excellent 8.0

Cons: A little more leg room

AKL
ZQN
Good 7.6

Pros: Timeliness of flight.

Cons: Seats too cramped.

CNS
BNE
Mediocre 3.6

Cons: Airline lost our bags on way to Australia so we had to buy extra clothing and personal items while here. Then airline charges us $65 because our bags are overweight with the things we had to buy because of lost bags.

AKL
ZQN
Mediocre 3.3

Cons: Baggage and seating policy.

Sat, 4 Jul
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Tue, 7 Jul
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 68 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 8.3

Pros: I liked having the pilot tell us about the mountains as we passed over them.

LAX
AKL
Excellent 10.0

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

AKL
ZQN
Excellent 8.6

Pros: Comfortable seats

LAX
LHR
Good 6.6

Pros: Very helpful in getting on board luggage stowed, attractive interior

Cons: Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight.

AKL
ZQN
Excellent 10.0

Pros: I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane.

Cons: No issues that caused us any problems.

Thu, 2 Apr
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 50m
Mon, 6 Apr
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
HBA
MEL
Mediocre 2.0

Cons: I had to claim my bag between Jetstar flights and then go through security again to my second leg....I flew from Hobart to Auckland today. So at Melbourne I spent several hours in the process Of going to claim my bag, going through security again and rechecking it. Horror...terrible experience. I will never fly Jetstar again....they do not transfer bags between the flights on their own airlines which I booked under the same ticket.

AKL
ZQN
Excellent 10.0

Pros: It was all on time. A good flight.

SYD
PER
Okay 4.0

Pros: Just as same as what I expexted as a LCC.

Cons: Flight was delayed and additional baggage charge was non-refundable.

AKL
ZQN
Mediocre 3.6

Pros: Not much

Cons: First and last time I will ever fly with Jetstar. Flight delayed 2 hours. Flight 30 minutes late taking off. Cramped as H.E double L. Circled around the southern alps with a warning that we may not be able to land in Queenstown due to the hot conditions. Eventually announced they definitely couldn't land in Queenstown and would divert. Spent an hour on the tarmac in Christchurch and finally announced it was cool enough to land in Queenstown. Arrived 7 hours after the booked arrival time, along with a further 2.5 hours drive home. Missed a planned social function. Never, ever again. Even if they offered free flights. NEVER.

AKL
ZQN
Good 6.3

Pros: Easy check in, on time flight

Cons: Had to pay for snack or drink Had to pay to check bag, could carry-on roller bag

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