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Find cheap flights from South Pacific to Queenstown

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Wichita (ICT)
Queenstown Intl
Sat 14/12
Sat 21/12
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South Pacific to Queenstown flight information

Flights arrive in Queenstown
Flights depart from South Pacific
Flight price $111
Airlines Jetstar, Air New Zealand, Virgin Australia

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Book cheap flights from South Pacific to Queenstown (return)

Airports
Origin
Hamilton
$434
only
$434
Napier
$511
only
$511
Auckland
$111
only
$111
Sydney
$503
only
$503
Wellington
$125
only
$125
Destination
Queenstown
$111
only
$111
Sun, 23 Feb
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Sat, 29 Feb
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 7 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
ZQN
Okay 4.6

Pros: Customer service was very helpful on rebooking our flight - when they explained the whole luggage thing and how I did not purchase the correct type of flight based on the luggage we had. Apparently a common problem - as I heard others having same issues. Be careful!! JetStar recommended booking through their site - so you are sure to purchase the correct amount of kilos for the luggage and no surprises at airport - very very expensive!!!

Cons: Absolutely nothing on the plane - water. Luckily it was a short flight. Everything is available for sale. This is a very stripped down flight - so be prepared to pay for any sort of add on. Which is okay, if you are prepared for that. Also - when you buy your ticket that is basically just for you (your physical body and a carry on) to get on the plane. And they have strict weight guidelines with the carry-ons to adhere to as well. If you are checking bags - know the weight you are checking - they are not concerned with the number of bags - it's the overall weight of everything you are checking. Amount of checked bags is an additional cost to the ticket mentioned above. All to be considered to be sure you and your bags/belongings get on the plane.

AKL
ZQN
Okay 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Excellent 10.0

Pros: This was the our first time flying with Jetstar a we were very pleased. The loading process was great quick and smooth. Its unbelievable to think that more airlines do not load back to front. The crew was extremely nice and cheerful and made the experience a great one for my wife and I.

DPS
SIN
Mediocre 2.0

Cons: They waited until my last flight to weigh my carry on and then tell me that I had to check it in for $80. I just got off that flight and the person at the counter cleared my bags so I understand the money grab. Also flying 12hrs and then 8hrs and not having your meals complimentary is a big problem. They are nothing but a money grabbing selfish airline. Never again

AKL
ZQN
Okay 4.0

Pros: .stuck it to us on baggage

Cons: very confusing on the website regarding how much baggage we were allowed. Could not figure out if we were allowed one checked bag or not. when we got to the airport they really stuck it to us with extra baggage fees

Fri, 29 May
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Tue, 2 Jun
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 5 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 65 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
WLG
Excellent 10.0

Pros: Good quick flight

Cons: N/A

BNE
AKL
Good 6.0

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

SYD
AKL
Excellent 9.3

Pros: The space!

Cons: Food

AKL
ZQN
Excellent 9.0

Pros: The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff.

Cons: Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling.

AKL
IAH
Excellent 9.3

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Sun, 1 Mar
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Mon, 2 Mar
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 2 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
BNE
SYD
Excellent 10.0

Pros: :)

Cons: :)

SYD
HNL
Mediocre 3.6

Pros: Crew was fine. Boarding was efficient.

Cons: I hate their baggage policy! I prepaid for bags and then got charged another $187USD for a small carry on. This is a horrible airline if you pack any luggage at all.

DPS
MEL
Okay 4.3

Cons: Business class seats are too close together to accommodate recline. Results in a rude shock when the person in front of you reclines their seat.

LST
MEL
Mediocre 3.0

Cons: late flights. Poor communication.

MEL
HBA
Okay 4.6

Pros: The check-in was fast and either the plane aboard.

Cons: Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way

Fri, 31 Jan
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Mon, 3 Feb
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
HBA
MEL
Excellent 8.0

Pros: Yes crew amazing and seats comfortable

Cons: Try keeping to scheduled time.

SYD
BNE
Good 6.6

Pros: Plane was clean. Crew were professional. Ahead of schedule arrival.

Cons: It's an economy airline, so it has the usual compromises on entertainment and refreshments.

OOL
SYD
Excellent 10.0

Pros: It was wider than I expected.

Cons: Old.

MEL
PER
Excellent 9.0

Pros: Crew were awesome.

Cons: Free coffee as opposed to paying $4 for an ordinary coffee

MEL
HBA
Okay 4.6

Pros: The check-in was fast and either the plane aboard.

Cons: Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way

Wed, 26 Feb
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Sat, 29 Feb
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
ZQN
Okay 5.6

Pros: Less expensive flight

Cons: Charging for tea/coffee/water is over the top.

AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

AKL
ZQN
Mediocre 2.0

Pros: Nothing

Cons: Service

AKL
ZQN
Mediocre 2.0

Pros: stunning scenery of the southern alps... which had nothing to do with jetstar.

Cons: where to begin... 1) $455 in baggage charges. yes, you read that right. 2 tickets cost $150. bags cost $450. absurd. enough said. we were connecting from an international flight, 2 adults and a toddler. it's not like we had an obscene amount of luggage. 2) so i tried to buy an extra seat (we were traveling with our 23-month old son)... buying an extra ticket and baggage allowance with it would have cost $100 less than the baggage charge with 2 tickets. But they would not allow this. 3) they would, however, block the seat next to us for free, so it would remain empty for my son. So we were not allowed to buy it, but they would keep it free for us. 4) we get on the plane, and the seat next to us is not blocked... someone else sits in it. if the plane is full, that makes perfect sense... but the plane wasn't full.. there were 20 empty seats. 5) so my son is unhappy because he wants his own seat, we're crammed into a full row... and there's a completely empty row behind us. So I ask the flight attendant if we can move. She says no, not until after take-off... first person to get there wins. Really? So, thank you but no thank you to jet star. at every opportunity they might have had to make our trip easier... they failed. miserably.

AKL
ZQN
Excellent 10.0

Pros: It was all on time. A good flight.

Thu, 19 Dec
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Mon, 23 Dec
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
RAR
AKL
Good 6.0

Pros: It landed safe.

Cons: You have to pay for everything... water, blanket and so on. Air conditioning is quite cold, so if you don’t bring warm clothing you might conceder to buy the blanket.

HBA
MEL
Okay 4.0

Pros: Speedy turnaround

Cons: Both flights were late. It felt like this is pretty common with them ...

DPS
MEL
Excellent 8.3

Pros: Check-in was smooth and quick.

Cons: Cabin service was basic for business class. The cabin crew never came to see us again after lunch was served.

MEL
PER
Excellent 9.0

Pros: Crew were awesome.

Cons: Free coffee as opposed to paying $4 for an ordinary coffee

SYD
HBA
Excellent 9.5

Cons: These short domestic flights are just a bus ride in the sky. Provided the simple service that was all that we needed.

Fri, 13 Dec
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Mon, 16 Dec
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 65 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
ZQN
Excellent 10.0

Pros: Everything

Cons: Someone sitting in my seat already!

AKL
ZQN
Excellent 10.0

Cons: Constant threats about weight of carryons & then didn’t check or weigh anything

AKL
ZQN
Excellent 8.6

Pros: Punctuality. Confortable plane.

AKL
LAX
Okay 4.3

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

AKL
ZQN
Excellent 10.0

Pros: The customer service was great when I missed my flight.

Cons: It was difficult to have a shorty layover and transfer from Auckland to Queenstown. I missed my flight.

Mon, 27 Jan
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Thu, 30 Jan
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
ZQN
Mediocre 3.0

Pros: Pilot made correct decision to abort approach.

Cons: No plan to get passengers from Christchurch to Queenstown except bus or rent car, 7 hour drive in middle of the night. Never ride on Jetstar, take a car it's faster.

AKL
ZQN
Mediocre 3.3

Cons: Baggage and seating policy.

AKL
ZQN
Good 7.6

Pros: Timeliness of flight.

Cons: Seats too cramped.

SYD
NAN
Good 6.0

Pros: Left on time, arrived 10 min early

Cons: No hot food, limited selection.....which ran out quickly

SYD
DPS
Excellent 8.3

Pros: Seat not very wide

Cons: Screaming kids in business & just behind business

Wed, 15 Apr
SYD
Sydney Kingsford Smith
ZQN
Queenstown Intl
3h 00m
Thu, 30 Apr
ZQN
Queenstown Intl
SYD
Sydney Kingsford Smith
3h 20m
Trip: 16 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 10 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
NAN
SYD
Good 7.2

Pros: Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!

Cons: Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!

BNE
MKY
Excellent 10.0

Pros: After travelling 24 hours straight the seats were super comfortable and staff super friendly xxx

SYD
LAX
Okay 4.3

Cons: Food was not good and was insufficient.

CBR
SYD
Good 7.0

Pros: It's only an hour flight. Crew are fine.

Cons: Small plane - seats are small but nothing unexpected.

SYD
BNE
Okay 4.5

Pros: Not much. Incoming flight was late then turn-around was ridiculous.

Cons: We had extra baggage, which I tried to pay online multiple times but the Virgin website kept indicating they are having problems. When we arrived at the airport the charged us basically twice (for extra bags) what we would have paid had they not rigged their website to make extra money.

Sat, 7 Mar
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Fri, 13 Mar
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 6 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
CHC
Mediocre 2.0

Pros: Absolutely nothing

Cons: Just about everything this poor excuse of an airline needed to be better. Not only did they rob me at the check in desk of $210, there was also an extremely loud alarm coming from the exit door of the plane the crew couldn't fix. I was sitting right next to it for an hour and had to plug my ears to avoid hearing damage. This was the worst flight I've ever been on, and I've flown hundreds of times

SYD
DPS
Excellent 8.3

Pros: Seat not very wide

Cons: Screaming kids in business & just behind business

AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

AKL
ZQN
Okay 5.3

Pros: check in quik; flight early; decent price

Cons: very cramped; no frills

AKL
ZQN
Mediocre 2.0

Pros: Nothing

Cons: Service

Wed, 29 Jan
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Sun, 2 Feb
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
SYD
HNL
Mediocre 3.6

Pros: Crew was fine. Boarding was efficient.

Cons: I hate their baggage policy! I prepaid for bags and then got charged another $187USD for a small carry on. This is a horrible airline if you pack any luggage at all.

AKL
ZQN
Mediocre 2.0

Cons: I tried to check in on line. I guessed luggage weight thinking I could settle up at airport. We I got to airport airline wouldn't allow changes and charged me a higher rate. It cost me $171 for excess luggage

AKL
ZQN
Okay 5.3

Pros: Smooth quick flight!

Cons: Wish we had known you don't even get a free cup of soda, water, or coffee.. But a short flight so was ok... No frills, cramped, but ok for a short trip! (husband is 6.1 feet and couldn't put knees together in front of him)

AKL
ZQN
Excellent 9.0

Pros: Checking in was a breeze. There wasn't any door or entertainment we tried to rate. crew was very good.

Cons: Was surprised that we had to pay for water. Seats were a bit tighter than most airlines. My husband and my arms overlapped in the seats.

AKL
ZQN
Excellent 10.0

Pros: It was all on time. A good flight.

Thu, 2 Jan
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Mon, 6 Jan
ZQN
Queenstown Intl
AKL
Auckland Intl
7h 45m
Trip: 5 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 65 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LAX
AKL
Excellent 10.0

Pros: Crew was amazing, very attentive.

LHR
LAX
Excellent 8.0

Pros: Entertainment and service was outstanding.

Cons: I could have used more leg room.

AKL
LAX
Excellent 8.6

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

LAX
AKL
Excellent 10.0

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

AKL
ZQN
Good 7.3

Pros: same as above

Cons: unalbe to select seats so we were spread out

Thu, 9 Apr
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Mon, 13 Apr
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
ZQN
Good 6.3

Pros: Easy check in, on time flight

Cons: Had to pay for snack or drink Had to pay to check bag, could carry-on roller bag

AKL
ZQN
Excellent 8.0

Pros: Access at automobile drop off was quick, close and direct. Whoopee!

Cons: Departure was delayed due to behind times ahead of this flight. The not-so-good was having a go-around on the landing. Son along on trip is motion sensitive and the go-around triggered his unhappy response....not the airline's fault but still a scary and triggering event for him.

AKL
ZQN
Okay 4.6

Pros: Customer service was very helpful on rebooking our flight - when they explained the whole luggage thing and how I did not purchase the correct type of flight based on the luggage we had. Apparently a common problem - as I heard others having same issues. Be careful!! JetStar recommended booking through their site - so you are sure to purchase the correct amount of kilos for the luggage and no surprises at airport - very very expensive!!!

Cons: Absolutely nothing on the plane - water. Luckily it was a short flight. Everything is available for sale. This is a very stripped down flight - so be prepared to pay for any sort of add on. Which is okay, if you are prepared for that. Also - when you buy your ticket that is basically just for you (your physical body and a carry on) to get on the plane. And they have strict weight guidelines with the carry-ons to adhere to as well. If you are checking bags - know the weight you are checking - they are not concerned with the number of bags - it's the overall weight of everything you are checking. Amount of checked bags is an additional cost to the ticket mentioned above. All to be considered to be sure you and your bags/belongings get on the plane.

AKL
ZQN
Okay 5.0

Pros: Nothing from special services and checkin

Cons: We had 8 flights booked and requested 2 wheel chairs and 1 checked bag for each passenger for each flight. We had no problem with other airlines. We were told by the Jetstar employee on the flight from from Auckland that there was no checked baggsge requested Not likely from our end because we had 8 flights in a 3 week period. We had our bags weighed at special services and was told we were limited to 15 kg for a checked bag. One bag supposedly weighed on that scale 17.6 kg but the same bag showed it weighed 13.9 kg when we checked it in. We were forced to pay $70 per bag for a total of $140. We need a refundnd immediately. Funny, on the return trip to Auckland our tickets showed 1 checked bag per passenger and we'were limited to 20 kg per bag on Jetstar. How can an airline operate this way. Your survey is ridiculous because you ask for ratings on nonapplicable items. .

AKL
ZQN
Mediocre 3.3

Cons: Baggage and seating policy.

Fri, 6 Dec
WLG
Wellington
ZQN
Queenstown Intl
1h 20m
Sun, 8 Dec
ZQN
Queenstown Intl
WLG
Wellington
1h 20m
Trip: 3 days
6.3Good Show reviews
Overall 6.3 Good
Based on 4 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
HBA
MEL
Good 7.2

Pros: It was a routine flight experience

Cons: The flight was half an hour late arriving

NPE
AKL
Excellent 8.0

Cons: Flight from Napier to Auckland was delayed

MEL
HBA
Okay 4.6

Pros: The check-in was fast and either the plane aboard.

Cons: Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way

DPS
SIN
Mediocre 2.0

Cons: They waited until my last flight to weigh my carry on and then tell me that I had to check it in for $80. I just got off that flight and the person at the counter cleared my bags so I understand the money grab. Also flying 12hrs and then 8hrs and not having your meals complimentary is a big problem. They are nothing but a money grabbing selfish airline. Never again

HNL
SYD
Excellent 10.0

Pros: The crew was very friendly & everything seemed clean.

Cons: Being able to gate check my stroller would have been really helpful. I’ve always been able to with other airlines & the website says you can so I was surprised that I couldn’t. Carrying two young kids & all the carry on luggage by myself through all the airports & international checkpoints without my stroller was *very* challenging. I would have planned differently had I known.

Sat, 14 Dec
HLZ
Hamilton
ZQN
Queenstown Intl
6h 25m
Mon, 16 Dec
ZQN
Queenstown Intl
HLZ
Hamilton
4h 15m
Trip: 3 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 2,691 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
KIX
AKL
Excellent 9.0

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

AKL
LAX
Mediocre 2.0

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

SFO
AKL
Excellent 8.0

Pros: Staff friendly and helpful

Cons: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops.

WLG
BNE
Good 7.0

Pros: Crew were very helpful

Cons: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good

SYD
AKL
Excellent 10.0

Pros: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.

Cons: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.

Sun, 5 Apr
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Mon, 13 Apr
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 9 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
SYD
DPS
Excellent 8.3

Pros: Seat not very wide

Cons: Screaming kids in business & just behind business

AKL
ZQN
Okay 5.0

Cons: Baggage policies were not clear. I thought you got one carry on and one checked bag up to 20 kg. But then when checking in online, it appeared you needed to pay for baggage based on weight. I tried to do it online, but wouldn't accept my payment. Got to airport, long line, tried to use kiosk to complete check in, wouldn't allow me to. Waited in line, only to be told I had a payment due and had to go to service desk. My friend was checking in with me, and did not have to pay for luggage. Meanwhile the gate agent changed her mind, said she could accept my payment there, then we had to go through the exercise of lightening our carry ons (which we had made heavier to avoid excess baggage fee). So I ended up paying for bags, friend did not, yet we had the same bags/weights. Flight was delayed 15 minutes per the kiosk, when asked gate agent, she said it was not, but in reality it was. not a pleasant experience, policies not clear and not uniformly enforced. Flight itself was ok. I probably will not fly Jetstar again.

AKL
ZQN
Mediocre 2.0

Pros: No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage.

Cons: See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again.

AKL
ZQN
Okay 4.0

Cons: We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets.

AKL
ZQN
Mediocre 2.0

Pros: Nothing

Cons: Service

Fri, 6 Dec
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Mon, 9 Dec
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
ZQN
Okay 4.0

Pros: Flight was delayed because of not enough crew

AKL
ZQN
Okay 4.0

Pros: Nothing

Cons: The airline attitude. Aggressive and punitive, Absolutively not even sightly friendly. Much worst than RyanAir.

MEL
OOL
Excellent 8.0

Pros: It was a full flight and all went smoothly

Cons: It could have been on time bu these things happen

AKL
ZQN
Okay 4.0

Cons: We were charged $225 nzd for our luggage at the airport which was much more than our plane tickets.

SYD
NAN
Good 6.0

Pros: Left on time, arrived 10 min early

Cons: No hot food, limited selection.....which ran out quickly

Mon, 18 Nov
NPE
Napier Hawkes Bay
ZQN
Queenstown Intl
7h 10m
Wed, 20 Nov
ZQN
Queenstown Intl
NPE
Napier Hawkes Bay
8h 10m
Trip: 3 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 2,691 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SFO
Excellent 9.3

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

AKL
PVG
Excellent 8.3

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

WLG
BNE
Good 7.0

Pros: Crew were very helpful

Cons: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good

HLZ
CHC
Good 7.5

Pros: All good

Cons: It was very cold so the cabin could have been warmer

SYD
AKL
Excellent 10.0

Pros: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.

Cons: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.

Thu, 12 Dec
SYD
Sydney Kingsford Smith
ZQN
Queenstown Intl
3h 05m
Tue, 17 Dec
ZQN
Queenstown Intl
SYD
Sydney Kingsford Smith
3h 20m
Trip: 6 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 7 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LAX
AKL
Excellent 9.0

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

AKL
SYD
Excellent 10.0

Pros: Kind staff, long flight but the attendant were super kind

AKL
IAH
Excellent 9.3

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

AKL
HKG
Good 7.3

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

SYD
AKL
Mediocre 2.0

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

Mon, 25 Nov
AKL
Auckland Intl
ZQN
Queenstown Intl
1h 55m
Thu, 28 Nov
ZQN
Queenstown Intl
AKL
Auckland Intl
1h 50m
Trip: 4 days
6.3Good Show reviews
Overall 6.3 Good
Based on 85 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
ZQN
Mediocre 2.0

Pros: No redeeming factors with awful customer service. I missed my connecting flight due to another flight being late. As a result, I called them to notify them I would not be able to make the flight and asked to switch flights. After explaining the situation, they refused to waive the flight change fee and even charged additional fees even though I had no control of the situation. They took advantage of the situation I was forced into and have no ethics. Absolute garbage.

Cons: See above. A terrible airline who treats paying customers with disrespect and takes advantage of the situation. I will never fly with this airline again.

AKL
ZQN
Okay 4.0

Pros: Nothing

Cons: The airline attitude. Aggressive and punitive, Absolutively not even sightly friendly. Much worst than RyanAir.

AKL
ZQN
Good 6.3

Pros: Direct flight to Queenstown

Cons: This airline has cheap fares but beware of the extras. It took a while for me to figure out their baggage policy and fees. If you don't pay for baggage ahead of time it will cost a lot at the airport Also, no complementary beverage Everything costs extra on this airline even ana

AKL
ZQN
Mediocre 3.0

Pros: Pilot made correct decision to abort approach.

Cons: No plan to get passengers from Christchurch to Queenstown except bus or rent car, 7 hour drive in middle of the night. Never ride on Jetstar, take a car it's faster.

DPS
MEL
Excellent 8.3

Pros: Check-in was smooth and quick.

Cons: Cabin service was basic for business class. The cabin crew never came to see us again after lunch was served.

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