Find cheap flights from Auckland to North America

Pros: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Cons: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."

Cons: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Pros: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Cons: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."

Pros: "Amazing staff and service!"
Cons: "None!"

Cons: "Nothing"

Pros: "SQ always the best service"

Cons: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."

Pros: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Cons: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"

Pros: "Seats with entertainment"

Pros: "Crew was very courteous, went above and beyond."

Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."

Pros: "The crew, their professionalism and wide variety of entertainment."
Cons: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."

Cons: "Transit time is good for way too tight"

Cons: "The hot food was dry and lost my appetite"

Pros: "Crew"
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"

Pros: "Service was great on both sectors"
Cons: "Premium economy seat is still not comfortable enough in comparison with economy."

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "Basics are covered. TV screen is big but otherwise nothing special."
Cons: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

Pros: "The Staff was very friendly."

Pros: "Great service and very very comfy"

Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"

Pros: "Entertainment"
Cons: "Way too cold"

Cons: "the food was mediocre at best - had to ask for water couple of times"

Pros: "Boarding was good and the flight time was shorter than expected."
Cons: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."

Pros: "Ok"
Cons: "Delayed"

Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Pros: "Service was great especially the food"

Pros: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Cons: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."

Pros: "The seats are very comfortable. There was ample entertainment."
Cons: "No complaints at all. They are very professional and I would chose them again."

Cons: "There was not much leg room in the seatings"

Pros: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Cons: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."

Pros: "I liked there was an opportunity to bid on an upgrade"
Cons: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."

Cons: "The crew was rude when asking me to window shed."

Pros: "Movie"
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"

Pros: "evening meal was delicious"
Cons: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Pros: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Cons: "Hope that there were more time to order and enjoy beverages."

Pros: "Very friendly crew & modern aircraft"

Pros: "Best serves ever will fly every time"

Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."

Pros: "Staff were awesome. given that my wife and son both had food poisoning."
Cons: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."

Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Pros: "Main Entree hot"
Cons: "Cold bread; dessert similar sweetened gak"

Cons: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."

Cons: "The video screens need to be upgraded"

Cons: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"

Pros: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."

Pros: "I like your new entertainment devices and big screen"
Cons: "the number of movies is a little bit less. the category of videos is not clear."

Pros: "Thank you flight itself was v good but not check in"
Cons: "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"

Pros: "The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely."
Cons: "I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats."

Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"

Cons: "We booked our tickets and chose our seats and nowhere did it warn or tell us that we were located in a ‘safety row’ where the arm rest would not fold up. So we could not stretch out during our 12 hr flight. This was the most uncomfortable experience I have ever had on the multiple trips I have done between USA and Australia or New Zealand. The seat ordering from the kitchen was rarely available, even after the flight attendants had finished food service and pick up. The flight attendants weren’t very friendly."

Pros: "Crew was great"

Cons: "For the $s paid for this flight the crew could be a little bit friendlier and having a smile on their face."

Pros: "The sleepers in business were perfectly flat. It's the best sleep I've had on a flight."

Cons: "I was not given a chance to make a seat assignment on the Alaska legs between Seattle and LA and ended up being stuck in a middle seat going both ways. There,was no option during booking to make a,seat selection. This was also true for the LA to Auckland outbound leg. This is an area needing improvenent."

Pros: "Suggest boarding with electronic board !"

Pros: "Excellent flight, ..."

Pros: "Great crew.and service."

Pros: "Ditto to the above!!!"
Cons: "The on ground experience in Los Angeles was horrible (not Air New Zealand's fault). Made our plane (a scheduled flight?) park well over a mile from the terminals and bus passengers into customs. LA Customs is always a hassle, way too long of lines and agents with an attitude. One custom officer (the final check through) was great, the rest were grouches."

Pros: "My first long flight. Although long flights can be difficult, my experience was great. The staff was nice and friendly. The flight was enjoyable I liked the food and drink service. Good selection of music, movies, as well as other information provided, such as information about place to be visited. I was traveling with two friends, we did not sit together, but we were able to message each other via the texting service on the screen, that was awesome!"
Cons: "N/A"

Pros: "Seats were comfortable, bathrooms were good."
Cons: "Food was not good. No vegetable choice unless you had prearranged. Breakfast was just ok."

Pros: "After 3 flights on Air NZ we were very impressed by their service. Comfortable seats, great inflight entertainment system, decent food and very friendly cabin staff."
Cons: "We had 2 middle seats, which was less comfortable, but it was my fault for not choosing seats earlier."

Pros: "Special thanks to the crew member who let me try all the wines before I picked so I could get something I like. Over all, very friendly and nice"
Cons: "I'd like more movie options. I had a very long round trip flight"

Pros: "Food, wine, entertainment, condition of cabin, timeliness of flight, safety video enjoyable and engaging compared to other airlines"
Cons: "Being on the aisle it was hard to sleep with flight attendants and passengers constantly walking by"

Cons: "Unlike other international flights, Air New Zealand only allows 1 check in luggage per person instead of 2. Most other international airlines allow 2 check in luggage. But otherwise it was good and the service was ok, not as much food selection as other airlines but the crew are very nice and the airline is very clean."

Pros: "The food was very good, the movie selection was great, and the staff were friendly and caring."

Pros: "Overall service, food quality vs US airlines, selection and ease of use of entertainment system."
Cons: "I purchased a $50 select economy upgrade which should have included priority boarding but it did not. That’s on the airline though, not Kayak. The airline also did not reply to an enquirer submitted weeks before the flight. Seat leg space was restricted more than average due to large black blocks in addition to the metal seat frames. Maybe that’s due to the enhanced entertainment and power outlets so can’t say it’s a complete negative."

Pros: "Two toilets in Premium Economy, comfortable seat with blanket, headphones, and large pillow"

Pros: "Everything"
Cons: "Nothing"

Pros: "All the attendants were wonderful."
Cons: "The hand cream and lip balm were excessively scented. I could tell when anyone in the cabin used it. The food was a little too fussy for my taste with trying to put 12 ingredients in one chicken dish."

Pros: "The customer service is stellar, the planes comfortable. I will fly with them again in the future."

Pros: "The crew, food, entertainment made the flight comfortable"
Cons: "I felt I was gouged on my 2nd bag fee with an outrageous cost of $200.00 aud or $150.00US. It only weighed 20lbs. as well."

Pros: "Great staff and crew. Some of the best!"
Cons: "No Wi-fi? WTF? It's 2017, almost 2018! How is it that an international airline does not have Wi-fi? Extremely disappointed, as I didn't find out until I boarded the flight. Get Wi-fi ASAP."

Pros: "everything, crew best. Bit chilly and the FA put a blanket over my name without me even asking! Yummy food, I was late to boarding but easy to get on. Can't wait until they get Wifi!"
Cons: "Nothing"

Pros: "Great selection of entertainment Good ground staff at Auckland check in Hospitable cabin crew Food was palatable"
Cons: "Although I had mistakenly arrived many hours early for my flight and traveled with the airline back and forth across the Pacific, ANZ personnel would not admit me to their lounge to wait in relative comfort."

Pros: "We upgraded to premium economy, and Tony was very attentive and took great care of us!"

Pros: "Excellent service, prompt attention, really great flight experience"

Pros: "The skycouch!!The"
Cons: "The entertainment selection was boring."

Pros: ".."
Cons: "."

Pros: "Staff did a great job"
Cons: "The plan was very small feeling for a 777. Much more cramped than any Cathay Pacific or United flight I frequently take."

Pros: "Check in process was very good"
Cons: "Staff is not necessarily as attentive to individual needs as they could be. Many oversights in service. Also, the sound on my video speakers was distorted (loud screeching) that ruled out any chance to watch any movies on this long flight."

Pros: "Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!"
Cons: "Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke."

Pros: "Agents were helpful once entering the plane. They take the time to greet us, look at our ticket and direct us which row to take. Very helpful."
Cons: "Space is a factor based on the price. It is such a long flight and room for our feet or even a foot stool type would be nice to have."

Pros: "Nothing"
Cons: "The seats were extremely narrow. The stewards were un-attending The LA airport area was the pits, there are no one to help with your bags. I had my husband in a wheelchair and there was no one to help me with our bags! The security at LAX was joking and laughing amongst themselves and did not even look at us when they let us back into LA. We landed way far away from the building and I had to take my husband in a wheel chair and my hand luggage into a buss before we got into a building and we were the last ones to arrive, Vicky"

Pros: "Slightly better seats & slightly more leg room than other airlines. Crew was pleasant and efficient despite 12+ hour flight with turbulence."
Cons: "Too close to "neighbors" ie seats too close together--it is hard to eat without poking or being poked by the person on either side...even when seats are in upright position."

Pros: "Very complete selection of entertainment option, other than wireless."
Cons: "The seats have been narrowed even more. Didn't think it was possible. Had a self-contained seat and lost even more inches."

Pros: "Fabulous! Again, the Flight crew are so friendly. helpful and always smiling. The overnight flight went very fast. The dinners and hot breakfast served were beautiful. Complimentary wine with dinner was lovely."

Pros: "Nothing"
Cons: "I will not use kayak again, because they used this terrible gouging airline that we did not know we were using for our flight. We had to change the flight date of our sons trip and they wanted to charge us $350 to change the flight and then with the difference in the flight it was gonna cost us $530 on top of that. The total for our flight was going to cost us $880! We found a brand-new flight with another company for $670! It is disgraceful! I will never use KAYAK because they used this airline and they don't let you know it! we never got our money back for the flight we did not use. It was a hard lesson learned. Whole thing"

Pros: "Good entertainment system but it needs servicing. The USB port was blocked and we couldn't use seat chat or screen share.. Not good for a long flight."
Cons: "The seats were unbelievably tight for a flight of this duration. I'm small. We purchased the economy plus seats hoping that there would be a bit more room. There wasn't, so it was a waste of $100 each way for the two of us. We had much more leg room on our US domestic flight. Flight attendants don't appear to like their jobs very much. They were overly stern and impatient with passengers. Reminded me of the nuns in Catholic school growing up. Do they have any idea how uncomfortable the passengers are when we are packed in like sardines? Finally, the food isn't anything like they described and they served diet portions it seemed. I'm at a loss for why this airline was rated so highly"

Pros: "Everything"
Cons: "Nothing I didn't like!"

Pros: "Lots of selections"
Cons: "Adult movies with many sexual scenes need to be avoided in the aircrafts! Children behind or sitting the next roll also watched it! Very concerned if I should book your airline with my 2 teenagers in the future..."

Cons: "I had selected an aisle seat. But on the plane, the configuration of seats was different and it wasnt an aisle seat. Since its a seriously long flight, I was very upset that my selection had not been honored."

Pros: "A good amount of legroom (in economy!) and really pleasant staff."
Cons: "Paying $233 for an extra bag was ridiculous."

Pros: "Everything was good except"
Cons: "Seats were very crowded. Small walkway- difficult to get through with carry on baggage, difficult to pass, when attendants were helping and bent over to hand drink their body/ behinds were bumping into me"

Cons: "No vegetarian meal, lot of turbulance"

Pros: "Checkin was easy and fast. The lounge in Auckland was comfortable and well supplied."

Pros: "The Entertainment was amazing, I really enjoyed watching movies."
Cons: "The crew asking for a tip when asked a question- I think that is rude"

Pros: "Excellent crew service. Food pretty good also"

Pros: "I like the space and comfort of the seats"
Cons: "That you had to pay to watch a movie.american doesn’t charge for that. But overall it was a good experience"

Pros: "I was attended to without being bothered, fed and watered often."

Pros: "On time The crew is nice and attentive to the passenger's needs"

Pros: "Music"
Cons: "My first time traveling with HA.Flight attendant was rude and dismissive. At one point he miss my mom n I n perceive to serve people behind us."

Pros: "Great staff, comfy seats. Took red eye and was given blanket and pillow complimentary! So nice!"
Cons: "Didn't get breakfast :/"

Cons: "Food was bad."

Pros: "direct flight to Hawaii. Left and arrived on time"
Cons: "No space in seating, every thing costs on this trip, to include $10 to use a blanket, $4 to use ear buds. Any movie even old like Beatle juice for example was 7.99 per movie, tv shows were also 7.99. I have fly about every couple months both in USA and internationally, and all US carriers are by far the worse service."

Cons: "Staff wan not friendly Plane was not clean Food was plain First time ever on Hawaiian airlines and unless it's the only flight avail I prob will not choose Hawaiian airlines again"

Pros: "The crew was amazing, very warm and welcoming. Best flight I've had in a long time. I'm definitely going to only fly Hawaiian air to Hawaii from now on."

Pros: "crew polite"
Cons: "seats pretty crowded together"

Pros: "Had no problem this time. Going nonstop was the way to go"

Pros: "Crew always pleasant. The way it used to be."
Cons: "Seats were very cramped in Airbus 330?? And I'm only 5'."

Cons: "Really disappointing that on both our flights we had no option to watch any movies or tv and no worries-fi for purchase. Seems like basic thing to expect on flights these days and especially this long with families. Also freezing cold. All passengers on right side of aircraft were miserable."

Pros: "There was one stewardess that was very nice"
Cons: "Rude service, I have to pay for entertainment, which I never have to do with other airlines for a 6 hour flight. Food was terrible. No options in food. Immediately when the flight took off , they turned the air conditioner up so high and before they even served the drinks, they were selling blankets.. everything was a sells pitch .. I hate Hawaiian .."

Pros: "In flight meal served without having to pay."
Cons: "Delays on a late flight anyway. Were supposed to be in to LAX at 11pm and was in the terminal 2 hours late. Transportation is not fun at 1am."

Pros: "On time n early arrival"

Pros: "Food on the plane."
Cons: "No free movies. :("

Pros: "Great service, complimentary meal and wine. Pretty Hawaiian music and scenery on the screen..."

Pros: "in flight meal, complementary Hawaiian snack w/ rum punch before landing. Blanket and pillows provided all seat for red eye flight."
Cons: "no in flight entertainment"

Cons: "The food"

Pros: "I enjoyed the food service."
Cons: "The plane landed late and then we drove around the tarmac for an hour! This was frustrating"

Cons: "The crew. Not very friendly. Rarely smiles. Snacks was very limited. The entertainment center does not work very well. Touch screen buttons worn out. Have to press hard for it to respond."

Pros: "the most beautiful ladies and men of the airways....great juice....with cane sugar now vs cancerous high fructose corn syrup....delicious snack bag of crackers......no free in flight entertainment is kind of lame....and i would like the opportunity to be able to have more water on the flight.....8 ounces in 5.2 hours is a bit dehydrating....but overall with all my bitches aside....nothing better than hawaiian air...did i mention how beautiful the crew was?"
Cons: "no free tv or movies not enough water( i could have asked more but you know...don't want to be a bitch)"

Pros: "Agent at check-in was very friendly and efficient. Kudos."
Cons: "Could not check-in with mobile app (on iPhone)."

Cons: "Seats are too small and cramped, No games"

Pros: "Crew were very pleasant and helpful."
Cons: "Checking in at the Kona airport is chaotic. People with baggage moving through other people in lines for check - in. Gate agents were most unpleasant, for example, - started yelling at one woman that she couldn't go through the front of the line, even though she was simply trying to follow her blind mother! Could have handled that a whole lot better."

Pros: "The plane was nice and comfortable, the crew was also very nice."
Cons: "Our plane was 2 hours late leaving and we missed our flight in LA which delayed us getting home 8 hours. Long 2 days of travel. It was an overnight flight."

Pros: "The plane was nice, I had plenty leg room. I wasn't that many people. Well, it was almost full."
Cons: "There were screaming infants on plane. They should make parents try to calm them down. Plus they should have there own spot."

Cons: "Reservation stated dinner would be served. No food served on a 5.5 hour flight."

Pros: "I loved how my luggage was there right away."
Cons: "So little space when seats in front recline."

Pros: "Crew was attentitive"
Cons: "Issues with seat selection on the app Bathrooms weren't clean on flight Had to taxi for 1 hour after landing"

Pros: "The entire trip was smooth and easy, from check in at Honolulu airport to baggage claim at LAX, we had zero issues! That's a rarer and rarer thing these days. The flight crew were friendly and polite, the complimentary meal in coach was a pleasant surprise, and the A330-2 was smartly designed for relative comfort and accessibility."
Cons: "Would be great if there were SOME free television offerings, like Southwest Airlines does. I understand paying for the movies (although if you really wanted to stand out above the competition you could offer a select movie for free like in the old days), however the option to watch some satellite tv channels at no cost would be great. Also the nearest bathroom was out of order and that was a bit disappointing."

Pros: "It wasn't to bad a bit camped, the seats are right. The crew was lovely the food could be better but other than the screaming kids it was ok"
Cons: "Food choices could be better"

Pros: "Other than the IDIOT who was handeling board who had me standing over 50 minutes, I have had 7 knee surguries. No one could stop her all she wanted seating people by sections according to her"
Cons: "By the time I boarded I could hardly walk"

Pros: "We were reseated together as requested."
Cons: "Bad estimates on how long the mechanical issue would take. We were told 15 minutes then 30 minutes to fix. Total time delayed: 2.5 hrs... Absolutely no freebies offered during the flight (food or extra miles, nada)."

Cons: "The snack that they served was a joke period"

Pros: "Everything!"
Cons: "Nothing!"

Pros: "They fed us which was great!"

Pros: "The service is excellent."

Pros: "Good service and attentive stewards. After flying Jetstar this was classy. Appreciate the food and beverages."
Cons: "The Honolulu AP facilities. Nothing open before 7AM."

Pros: "The lady greeting at the entrance by cockpit inside the plane was nice and greeted us with a warm aloha."
Cons: "It was so cramped and uncomfortable. The guy flight attendant was rude and kept referring to me as "bro". It was my first time flying Hawaiian air and might be my last. Sucks you have to pay for viewing of anything on there screens. It was a boring flight. Unless you pay for an etertainment packet from them to view and any movie or show. Other then the rude flight attendant this felt like I was flying allegient."

Pros: "Even though they didn't have hot water on the beverage cart, they brought a cup back to me after they finished serving."
Cons: "There were no food options for certain dietary restrictions/allergies (without wasting money/not eating parts of the food options)."

Pros: "Loved the complimentary hot meal. What a lovely surprise. Even had a complimentary glass of wine with dinner!!!! The crew was friendly and very helpful. On time departures and arrival. Lots of overhead bin space."
Cons: "Wish they offered a blanket to use during the flight. Also didn't like the in flight complimentary entertainment much. Unless you paid $8 per movie, you were stuck with a feature on the Hawaiian Islands or just classical/jazz/Hawaiian music. Glad I brought a book."

Pros: "Clean interior and great service."
Cons: "I reserved seats at the time of ticket purchase. It did not show that seat choice when I checked in. I was sat away from my family for both flights. Only the kayak tickets did this."

Cons: "All entertainment except Hawaiian music was costly. Only drinks and snacks were offered for free"

Cons: "The flight was horrible.Delayed for over 7 hours Maui, with the crew giving us "30 min" updates which weren't updates at all except that we don't have an update, finally after 5-6 hours, they gave us meal vouchers and told us to come backt to the holding area at a certain hour. Then, when we got back they told us we were going to be flying over to Honolulu and picking up the new flight crew, I PAID FOR A NON STOP TICKET! NOT ONLY DID WE FLY TO HONALULU, THEY MAKE ALL OF US GET OFF THE PLANE AGAIN AND GET ON AGAIN AFTER 1-1.5 HOURS. I WAS SUPPOSED TO BE HOME AT 9:50PM ON SATURDAY NIGHT, INSTRAD LANDED AT LAX ON SUNDAY AT 7AM. NO ONE WANTS TO TALK REFUND, IT WAS A MESSY SITUATION - SEVERAL CUSTOMERS WHERE ONT HE PHONE WITH BOTH HAWAIIN AIRLINES AND PRICELINE, KAYAK TO FIGURE OUT WHAT WAS GOING ON."

Pros: "Still free food!"
Cons: "Always delayed, uncomfortable seats, no free entertainment, no wifi and the crew always lacks charisma and the rreal aloha!"

Pros: "ambiance great, crew was all helpful with a smile, leg room much better than United. food was good though small portions but that is good.complimentary tv selections also good."

Cons: "No vegetarian option"

Pros: "Experienced pilot with smooth takeoff and landing. Nice flight attendents that were respectful of those who were sleeping. Comfortable seats and headrest that is foldable for possible sleeping."
Cons: "Had to pay for movies."

Pros: "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
Cons: "Boarding was delayed but the crew did keep us updated and was systematic in boarding"

Pros: "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."

Pros: "the crew was professional and efficient on board the plane."
Cons: "seat space was tight. it was hard to get comfortable"

Cons: "Shopping items available."

Cons: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."

Pros: "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
Cons: "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"

Pros: "The crew was fantastic."
Cons: "Entertainment is out of date and difficult to use."

Cons: "I booked a window seat, got a middle seat."

Pros: "No extra fees for baggage and professional flight attendants."
Cons: "Seats were too close in economy as in most airplanes."

Pros: "Yes all of the above"
Cons: "None"

Cons: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."

Cons: "My seat would not recline."

Pros: "the flight itself was fine. the crew is professional"
Cons: "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"

Pros: "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."

Pros: "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
Cons: "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."

Pros: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Cons: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"

Pros: "The crew was nice. Seat space really cramped"
Cons: "On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!"

Pros: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Cons: "Would be amazing to have a little more room in the economy seats!"

Pros: "Excellent service for wheelchair passengers"
Cons: "Turbulence"

Cons: "Flight delayed 13 hours"

Pros: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Cons: "More choices foe veg meals"

Cons: "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."

Pros: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Cons: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."

Pros: "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
Cons: "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."

Pros: "Average flight. Nothing special. Pleasant flight crew."
Cons: "Baggage was delayed."

Pros: "Nice plane, roomy seats, good food. Much better than other carriers in economy."

Pros: "Easy boarding, good entertainment. Great crew."
Cons: "Long flight to easy to complain about something. But really no problems here"

Pros: "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
Cons: "Staff and tsa at JFK"

Pros: "Crew was helpful and accommodating. The food served on this particular flight was outstanding"
Cons: "Typically cramped seats (I know its what I paid for, but still)"

Pros: "They were able to provide drinks and food at a timely matter"
Cons: "The long flight"

Pros: "First time ever taking a roundtrip across the country with this airline and I am ~TO THE MOON~ excited over my experience. Comfortable seats, excellent food, excellent service, excellent movie choices on board. I can't wait to continually book with this airline on every flight I take across the country!"

Pros: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Cons: "Cathay Pacific does not participate in TSA PreCheck."

Cons: "I did not like paying more than the advertised price for my airline ticket... Straight after clicking the confirmation button , I received a call and was informed that the advertised price had increased by $50. It was still affordable so I agreed to this extra charge. Even after 24hours had past, the flight price had not changed online. I was lied to!"

Cons: "We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all"

Cons: "late boarding."

Pros: "Crew was amazing. Professional, cheerful, willing to help. from take off till landing"
Cons: "Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying."

Pros: "entertainment was more than sufficient and was adequately nourished for a long flight"
Cons: "full flight which felt more crowded than Cathay flights I've taken in the past"

Cons: "Though nothing completely egregious, my interaction with crew on the flight were the worst I have ever experienced when traveling. The first was after attempting to go to the bathroom mid-flight. This was an 11 hour flight. I'm not sure whether the captain forgot to turn off the seatbelt sign during the middle of the flight or if he anticipated turbulence, but the seatbelt sign was on for at a minimum, 45 minutes. After waking up I had the urge to go to the bathroom and walked back to try to get there. Once close to the bathroom a flight attending pointed in the other direction and said "sit down and put your seatbelt on." I expressed that I had to go to the bathroom and he again just repeated "go put your seatbelt on." I stood for another few seconds in disbelief that I would really be turned away from using the bathroom in the middle of a flight and during this short time of standing there he again repeated: "go put your seatbelt on." I would like to stress that there was absolutely no turbulence at this time. Whether or not this is protocol and any attendant would have told me the same, the attendant could use lessons in how to properly speak to people by having a better tone AND saying please. Explaining the situation would also be helpful instead of just using your power to command another adult to do something. After returning to my seat, I saw multiple other people also try to get up to go, who received the same fate, so it was obvious he was trying to adhere to the rules, but clearly if the fasten seatbelt sign has been on for over an hour at that point, you should be able to be an adult and put the situation in context; people need to use the bathroom on a long flight. My second poor interaction was at the conclusion of the flight. I was listening to music on my phone and hadn't heard the captain announcement that we should begin to prepare for landing. On ANY other flight I have EVER been on, the crew will come around and verbally ask people politely to put their seat up, return trays to their stored position, and unplug any USB electronics. One of the crew, without asking me first or even making eye contact, came up and unplugged my phone from being plugged in and manually put my seat up to upright position and walked away. This might seem like a simple thing, but you should NEVER touch someone else's property. Further, to place me upright without warning was extremely rude. If this flight had been the only flight I had with Cathay Pacific, I would never fly with this airline again, because it would have seemed to me that your crew lack social skills, are impolite, and may have language barriers. Luckily, my trip was round trip from NY to Bali and as such there were multiple connecting flights, and I had good experiences on all the rest. I really wish I had gotten the name of the 2 individuals I had a poor experience with, as I don't think they will help you in securing future customers."

Pros: "Crew was cordial."
Cons: "Again, would it be possible to have more Christian-friendly movies?"

Pros: "Comfortable seats and the entertainment was great"
Cons: "The other guests were loud and rude on the flight and none of the staff seemed to care."

Pros: "The meal options that were served on this flight were great, and the overall flight was peaceful."
Cons: "Flight was delayed due to weather, and this seemed to frazzle the flight crew. Pre-takeoff service of water and juice or champagne was only give to one side of the premium cabin, and when I asked if they would complete it for the other side after take-off was told no. I'm used to Cathay taking our orders and being back what we ask for for a premium experience, however on this trip they just brought everything on carts and asked people what they wanted on the spot, offering no suggestions. Overall the service on this CX 889 flight seemed to be severely underpar for what I expect from Cathay"

Pros: "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
Cons: "All was good"

Pros: "I love the hot meal they serve."

Pros: "Service"
Cons: "bring back Me Before You!"

Pros: "Good service. Love that you can have wine with dinner! Good size blankets provided."
Cons: "They called us to board early and then we stood there for about 10 minutes before they actually started letting people through the gates."

Pros: "We travel quite a bit and use different airlines. Actually we had never heard of Cathay Pacific but loved the whole experience. The aircraft was CLEAN, the people were so friendly and helpful. The seats were comfortable and the food was quite tasty. All in all we were very pleased-also it was price friendly."
Cons: "The seatbelt buckle is at a weird angle so ones arm is on it."

Pros: "Nice service!"

Pros: "Great staff. Very friendly and helpful for those in need :) i wasn't in need but I've watched them help passengers every flight I've taken with Cathay pacific"

Pros: "Liked the added legroom and seating of ecomomy preferred."

Pros: "Service, Food, and every aspect of the flight was the best I've experienced in a long time."
Cons: "I have nothing negative to say at all."

Cons: "I had a 3 hour layover in Auckland before my connecting flight to Queenstown on the South Island. Quantas delays in Melbourne wiped that out forcing me to pay $500 NZD for a later flight on Air NZ. After contacting with Air NZ customer service and explaining the circumstances, they reduced it to $100 NZD. Pretty cool. Quantas basically said that since I had purchased a rock bottom priced ticket I should take a flying you know what at a rolling donut."

Pros: "All was good"

Pros: "I like the free check-bags"
Cons: "I like that if I can select the seats for free after booking ."

Pros: "seat comfort"
Cons: "breakfast, coffee"

Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."

Cons: "After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage."

Pros: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"

Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"

Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"

Pros: "Food was good."
Cons: "Made me run from connecting flight in Sydney."

Pros: "Everything was great"
Cons: "Slightly more legroom"

Pros: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Cons: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"

Pros: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Cons: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"

Cons: "ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics."

Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."

Pros: "Super easy flight out of Auckland. Arrived in Nelson ahead of schedule."
Cons: "...the person coughing behind me..."

Cons: "Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers."

Pros: "The fresh fruit platter choice for breakfast"
Cons: "No fresh towels to wash hands & face before being served food"

Pros: "It was a good flight overall."
Cons: "Baggage arrived late."

Pros: "Everything"
Cons: "Nothing not to like"

Pros: "The plane was small, but it was my first time, so it was cool. The flight was quick and easy, and they covered my luggage even though it was too big for the plane overhead lockers."

Pros: "Friendly crew Comfy space Reasonable food Boarding was easy"
Cons: "Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food"

Pros: "The on boarding process"
Cons: "The plan was in very poor clean conditions. The seats were discussing to sit."

Cons: "No options for seat choose which totally rubbish don't like deal with Qantas in future"

Cons: "We did not make this flight"

Pros: "quick on time flight"
Cons: "cabin VERY hot and cramped"

Pros: "Very good service"
Cons: "Food was very average for business class"

Cons: "Would have prefered to fly Emirates."

Cons: "Stop sending me these emails. I didn't even take this flight."

Pros: "Good Food and ok services"
Cons: "2 hrs delay. Entertainment system froze and no sound from time to time. Dirty seats."

Cons: "Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline."

Pros: "Crew were wonderful 5 stars."
Cons: "Food soggy. Legroom is my biggest bug bear. Really appalling."

Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."

Pros: "Crew was friendly and lots of entertainment choices on the flight"
Cons: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"

Pros: "The new clear aircraft"
Cons: "The fruit was not ripe and not edible."

Cons: "2 hours late leaving"

Pros: "Loved the leg room, kind attendants, great meals."
Cons: "The technology malfunctioned the entire flight. It was less than ideal."

Pros: "The on board staff were fantastic, very personable, helpful and friendly."

Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."

Pros: "Service is great and crew members are very friendly."
Cons: "Audio system (both of us) were down. We were had to move to other seats in order to enjoy inflight entertainment."

Pros: "It was a safe flight."
Cons: "I have flown Qantas several times across the Pacific and have had much better experiences on the longer flights. Everything was delayed, the plane was small, and the food was pretty bad, even by airplane food standards. I just expected more given what I have come to expect from Qantas."

Pros: "We didn't experience any problems, all went well."
Cons: "I can't think of anything I didn't like,"

Pros: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Cons: "No complaints."

Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"

Pros: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Cons: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"

Pros: "Good crew, spacious seats for economy. Good food."
Cons: "I wish they let us pick our seats, but they were assigned."

Pros: "Food was more than I expected!!"
Cons: "The length of the flight but that's not anyone's fault!!!"

Pros: "Thoughtful and friendliness of the Crews"
Cons: "None that i can think of"

Cons: "Seats where narrow"

Pros: "Great choice of films...Large screen in an economy seat!"
Cons: "The food...but I never like airline food."