Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Boston
There are no direct flights for this route listed on KAYAK. The shortest multi-flight duration is 19h 57m.
In the last 72 hours, the cheapest one-way ticket from Auckland to Boston found on KAYAK was with Qantas Airways for $1,426. Qantas Airways proposed a return connection from $2,923 and Cathay Pacific from $3,122.
Your flight ticket price will generally be cheaper if you fly to Boston on a Wednesday and more expensive on a Friday. On your return trip to Auckland, you should consider flying back on a Tuesday, and avoid Mondays for better deals.
Auckland and Boston are both served by 1 main airport. You will leave Auckland from Auckland Intl and will be arriving at Boston Logan Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Auckland to Boston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Boston from Auckland is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Boston with an airline and back to Auckland with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Boston from Auckland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"
Pros: "GREAT CREW, THEY DID THE BEST THEY COULD. VERY FRIENDLY AND HELPFUL."
Cons: "Ground personnel could have been way more helpful. We came back from Europe and needed to take a domestic flight to Palmerston North.We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg. When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a 40-hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end. Hopefully next time we won't encounter the same problems."
Pros: "Crew were fantastic"
Cons: "Entertainment choices"
Pros: "Great crew. Wine and cheese was nice."
Cons: "Nothing. All good."
Pros: "Free WiFi - was great and fast"
Pros: "As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing."
Cons: "The selection of movies currently was a bit lacking."
Cons: "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes."
Cons: "I can’t be more demanding. Everything on the flight were good."
Pros: "My first experience in business class"
Pros: "The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date."
Cons: "The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV."
Pros: "Staff were always happy and friendly"
Cons: "Our family nearly missed the trip due to delayed from Melbourne"
Pros: "Staff and seating"
Cons: "Paying for movies on a long trip really stingy ☹"
Cons: "i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,"
Cons: "The check in at premier lounge wasn’t as good as before for bussiness elite !"
Pros: "The flight was on time, staff courteous and we made good time to the destination."
Pros: "A bit late leaving Auckland but we were kept well informed of the changes"
Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."
Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."
Pros: "Smooth flight. Crews' sense of humour"
Cons: "A bit of delay in take-off schedule"
Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"
Pros: "Plz could u guys add Korean subtitle to movie or tv . Because when i was boarding, i couldn't find any Korean subtitle. I can understand English so that's find. But it let me think u guys don't really care Korean market ."
Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."
Pros: "This flight was great. The team were friendly and the plane was also well air conditioned."
Pros: "The crew were delightful. Nice cup of tea and a magnificent day for flying."
Pros: "It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding."
Cons: "We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand"
Pros: "Meal was excellent"
Cons: "Would have liked a blanket, it was a bit cold."
Pros: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Cons: "Nothing at all!"
Pros: "Crew complete meals and drinks efficiently so passengers can settle quickly for night flight"
Pros: "The fact that every possible thing was tajen 8nto account to connect us from our late arrival intetnational flight. Great team"
Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."
Pros: "Flight good. Plane modern model with good entertainment system. Flight crew good."
Cons: "Check in automated systems referring most checking to supervisors. No manual system so supervisors overwhelmed. Chambolic 2 hours."
Pros: "Friendly crew, timely response, food was nice"
Pros: "Everything ❤❤❤"
Cons: "- Crew was ok, not friendly just professional."
Cons: "Not enough room"
Pros: "Fr]iendlyt, efficient flight attendants"
Pros: "Quick, efficient, friendly service"
Pros: "Staff were kind and thoughtful with younger passengers."
Pros: "Good Service"
Cons: "I payed $50.00 USD on a seat so I would have a bigger seat. However, when I got into the plane, the lady that was going to be seating next to me asked me if I could change my seat with her husband; which was a regular seat. In order to avoid an awkward 12 hour flight, I agreed to change my bigger seat for a smaller seat. I felt disappointment that Air New Zealand separates parties and leaves room for uncomfortable situations. I really did not know what to do in this scenario, I paid for that seat but was in a way forced to give it a away without any refund in order to avoid 12 hours seating with some stranger's wife."
Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."
Pros: "Some of the crew were excellent service wise"
Cons: "Some of the crew were less than what I would expect service wise"
Cons: "I got upgraded to business :)"
Pros: "The service and entertainment. And blankets to keep you warm because it does get cold on the plane."
Cons: "Small seats, no room."
Pros: "Snack ordering system Good service (picked up passenger's eye glasses when person was sleeping)"
Pros: "Fairly comfortable flight, good onboard entertainment. I liked the selection of movies and NZ tv programs. The food was delicious and I love that complimentary wine is served."
Cons: "My only complaint was in regard to the children's meals. We ordered children's meals ahead of time for our 2 kids. On our flight from SFO to AKL, no problem but on the return flight they only brought us one child's breakfast. I asked a crew member for the other one. She told us it would be brought over but never was. So my son had to wait until the regular meals were brought and have one of those. Not a big deal but it was a little annoying. Also, for the return trip dinner, they served delicious Kapiti ice cream with the adult meal but no ice cream with the kids' meals so my kids were super disappointed about that and my husband and I shared ours with them. Again, not a terrible offense, just a little annoying."
Pros: "Loved the landing lollies :) I was in a comfortable seat for a 3.5hr flight, and the entertainment system was on par with Qantas. I've long been a staunch Qantas traveller but will remain open to air NZ when travelling to NZ in future."
Pros: "Crew friendly it's my son favorite"
Cons: "Seat selection and little needs comfortable for young kids with mothers"
Cons: "Food variety"
Pros: "Crew was amazing"
Pros: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Cons: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Pros: "Staff is nice and polite."
Cons: "Need more movies choice and TV"
Pros: "Crew was amazing."
Cons: "I had a problem with the seat cushion. Not comfy enough."
Pros: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Cons: "The food. Hire a chef that knows how to make the food palatable."
Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"
Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"
Cons: "just did not like the baggage policy for carry on"
Cons: "I didn’t like the spicy food"
Cons: "being in the middle of three"
Pros: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Pros: "Good movie selection, very friendly crew"
Pros: "Food was good and staff was friendly."
Cons: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."
Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Pros: "It was on time."
Cons: "The food sucked."
Pros: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Pros: "I had an exit seat"
Cons: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"
Pros: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Cons: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Pros: "food, crew ."
Cons: "entertainment choices for Hollywood movies are limited."
Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"
Pros: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Cons: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."
Cons: "More veriaty on music would be good"
Pros: "Qatar airways is the best in middle East"
Cons: "The online check in system was down so we all had to line up to check in."
Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Pros: "The crew was always present. The food was good too."
Cons: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."
Cons: "Food is not fresh, very uncomfortable seats and very little leg room."
Pros: "Food and crew"
Cons: "Lost baggage no one knows anything."
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Pros: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Cons: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Cons: "Food could have been better. Dessert was disappointing, more choice could have been good."
Pros: "Courteous crew members Nice food tray containers"
Cons: "Portions were a little too small for me"
Cons: "no one came to help even after asking for assistance"
Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Cons: "The layover was too long"
Pros: "Crew Service"
Cons: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Pros: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."
Pros: "Amicable staff"
Cons: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Pros: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Cons: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."
Cons: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."
Cons: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."
"The best airline i have traveled with thus far! They really set standards. Thank you Emirates =]"
Pros: "Crew, food and entertainment."
Cons: "Everything went well."
Pros: "Crew was great."
Cons: "On such a long flight from Dubai to Boston, the seats in coach were criminal! Way to narrow, not enough distance to seat in front of you, seats do NOT recline enough to be able to relax & get needed rest, no footrest & way overcrowded. Although the price was good, we truly suffered on this trip."
Cons: "Not much food to eat."
Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Pros: "The food was great, the in flight entertainment was great, and as a tall person I appreciate that Emirates still provides a decent amount of legroom, even in Economy."
Cons: "Being sandwiched between 2 large men for a 12 hour cuddle."
Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "Consistently good service from emirates crew"
Cons: "Too much meat in the dining options Boarding was slow"
Cons: "I payed for emirates not fly Dubai which was low budget flight. They charged me for a coffee on the plane... not something I would expect after paying 1400 for my tickets. And no where did it say fly Dubai on my tickets, I would have gone with other alternatives if I knew like Turkish. So last time I use kayak and will not be recommending it as well. This a rating for my whole trip to kathmandu not just Dubai to Kathmandu."
Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"
Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"
Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Pros: "Very nice"
Pros: "Friendly crew and more leg room on the Emirates flights"
Cons: "Passengers that leave the bathrooms dirty with urine on the floor etc. Not sure what the airline can do about that during the flights. But for longer flights maybe a damp mop or something along those lines would be helpful."
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Pros: "Good food"
Cons: "Technical issues with my in flight entertainment that was never that was never corrected"
Pros: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Cons: "I was taken by surprise that I could not take my SLR camera on board as carry-on luggage and had to check it (they were doing this to everyone, not just me and it covered laptops, kindles, cameras, etc - everything electronic except phones). This was not done on the flight into Dubai. Also irritating was when I got to Boston, an Emirates guy cut open the packing envelope open and in the process, accidentally sliced the camera neck strap. He was, however, very apologetic and eagerly got me the info needed to submit a claim to Emirates."
Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"
Pros: "Great service all round and lovely staff on board! A delight to fly."
Pros: "Low cholesterol meal was quiet good"
Cons: "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"
Cons: "The boarding process could be more organized and more smoothly."
Cons: "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together. Also, our connection time was 2 hours for the next flight. To receive the baggage in the port of entry, it took more than 1 hour 15 mins in the carousel. After that we had to clear customs, change terminal and clear security in 45 mins to catch the next flight. It was really tough for us. They could have handled the baggage little efficiently."
Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Cons: "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"
Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Pros: "The entertainment options are excellent and legspace on the aircraft is good."
Cons: "For a 14 hour flight there are no water bottles provided. You need more than the couple of cups of water provided on the flight, and it is not practical to keep on asking for more water from the crew. Quality of food (Asian veg) was not very good."
Pros: "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
Cons: "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."
Cons: "The crew hardly paid attention to request. I had to ping multiple times and wait for really long time to get a glass of water. I tried to get to the back, the crew dint even move to help us with anything. They sat together and were talking and dint even care to move. I have never seen this amount of careless attitude so far in emirates. Food quality has gone down quite a bit compared to my travel before."
Pros: "Staff is very attentive and always around. I am not a fan of instant coffee, but I got a cup of coffee when I asked for one outside of "meal times". The leg room is good, though I could still use a little extra."
Cons: "I wish the crew asked all passengers to reset their seat upright when food is served. I am quite tall and having the person in front of me recline is uncomfortable at all times, but while eating, there just isn't very much elbow room. Also the temperature in the cabin is really too cold. The entertainment system uses a two-prong plug for the headset, which requires you to bring an adapter if you want to use your own noise-blocking headset or headphones."
Pros: "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"
Pros: "Crew was awesome trying to make me everyone that was in the same area with baby crying as comfortable as possible."
Cons: "Baby cried for 8 hrs out of a 13hr flight it was horrible."
Cons: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."
Pros: "In flight crew were nice."
Cons: "Had requested for wheel chair assistance but was denied saying everyone was " too busy". When the passenger stated she cannot go without help, the flight attendant helped her out and to a bus. She almost fell while getting on to the bus. Assistance was requested because of her poor eye sight on the left eye and issues with mobility because of that. Although I'm glad nothing bad happened, denial of assistance and making her feel concerned and speak for herself for someone to help could have been avoided if Emirates could keep their promised support. Very disappointed."
Pros: "The crew were friendly."
Cons: "The hand luggage compartment of the aircraft makes terrifying noises during turbulence like it is going to drop on one's head during the flight. It should be fixed."
Cons: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
Pros: "Their wheel chair assistance was the best. They took care of my parents really well. Above all they were very welcoming and considerate towards their needs."
Pros: "Crew very professional. Fare for flight very reasonable."
Cons: "Had 90 minutes fr connection, 30 min delay so 1 hr left. Had to walk walk and walk for nearly 1 hr to barely make it. Airport is TERRIBLE in terms of going from gate to gate- loong walks with no moving walkways. Train is a joke covering very short distance. Once arrived in Boston, took 1hr before luggage started unloading, and then to find out our 4 bags didn't come at all. Staff on ground not courteous, wouldn't send bags to home town in Raleigh. Had to wait till afternoon to get the bags and then fly to final destination. Entertainment system very bad, audio/video stop and go, stop and go- really terrible (though notice some people's screens were working fine)."
Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Pros: "Food and entertainment seemed a bit upscale."
Cons: "Young air hostesses with a bit of attitude. Wouldn't talk, just shake their heads in a weird way, to ask about what I wanted to drink or eat. None of my luggage made it."
Pros: "on time and proice"
Cons: "food and seat"
Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Pros: "Boarding and space were great because I paid extra for it."
Cons: "One attendant seemed to be in training. Or perhaps she should've been. Everyone needs to learn but it doesn't boost your confidence in a flying experience when the crew member making the announcements keeps getting things jumbled."
Pros: "Everything and everyone are Good and Nice ."
Cons: "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"
Pros: "It was a good flight"
Cons: "The flight was great"
Pros: "Was pleasantly upgraded from Economy to Business."
Pros: "The plane was new and had a great feel. Pilots and crew very professional."
Pros: "Flight was on time"
Cons: "Food Crew"
Cons: "flight delayed as usual"
Pros: "Great crew and service"
Cons: "No good beer selections and the water had a bad taste l."
Cons: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Pros: "Very delayed flight that resulted to missed my flight going to davao"
Pros: "Too cramped"
Pros: "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
Cons: "The aircraft from was showing some wear."
Pros: "The upgraded seat to business class."
Cons: "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Pros: "CX882, seat 44k would not recline. Made my journey a bit uncomfortable."
Pros: "Flight was not delayed"
Cons: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
Pros: "Same as above"
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"
Pros: "Helpful and friendly crew"
Cons: "never enough leg room in economy!"
Cons: "They don’t offer enough food on a long flight"
Pros: "Friendly & mature"
Cons: "Service, self service snacks, attendant never came for anything and crew was rude, passed out customs form when exiting plane"
Pros: "16 hr flight on time despite 18 inches of snow in Boston."
Pros: "Great service and smiley staff"
Cons: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."
Pros: "Seats had good headrests with adjustable "wings" to cradle head while sleeping. USB plug below entertainment screen."
Cons: "A good half the plane was first class and business class. (This was a 15 hour Hong King to Boston flight.) They handed out a fancy menu with 4 entrees but by the time they got to economy only pasta was left. We did at least get a small bottle of water; on our outgoing flight they doled it out in meager glasses. When boarding in Hong Kong we had to go through an additional security check between the gate and the plane (that was a first...) and had our water bottles confiscated. So we were reliant on what they would give us on the plane. Seats were tight, unlike some airlines that give you a little extra room. Wouldn't fly again unless their price was a real bargain."
Pros: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Cons: "I had booked my seats online, however nothing was in place when checking in."
Pros: "Cathay was able to get my luggage off the plane that I missed. They also got me out of Hong Kong later that night with a quick stop at LAX before heading home to Boston. They really went the extra mile for this weary traveler."
Pros: "Punctual, service"
Cons: "Price more expensive"
Pros: "Great flight. Smooth, on time, good service."
Cons: "I wished the attendants offer more water without asking during the long flight. I had to ask several times."
Pros: "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
Cons: "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."
Pros: "The crew is nice. You can order snacks in between meals."
Cons: "Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated."
Cons: "The crew gets annoyed when you are in economy class and asks for extras"
Pros: "Karen was nice."
Cons: "They took my drink I just bought before boarding the plane. The landing from the pilot wasn't great... by far the worst landing from all of my travels. The food for Vegetarian Lacto-Ovo Meal (VLML) - (A Vegetarian Meal that may also contain eggs and dairy products) was gross and the guy flight attendant wouldn't give me ice cream because I had a special meal. All I wanted for food was no meat; I didn't expect it would have no ice cream and no real food. I should've, could've taken one of the options on the food list and push away the meat myself."
Pros: "Entertainment system worked fine."
Cons: "Economy class cabin is chaotic. Food is mediocre."
Pros: "Food and attentive staff"
Cons: "Got stomach ache after eating the food."
Pros: "Boarded on time. Landed safely."
Cons: "Crew not very attentive to passengers. Seats are small and leg room is very cramped for a 13hour flight."
Pros: "comfort and service is always great on cathay pacific"
Cons: "bathroom were dirty"
Pros: "From above ---to serve us, without getting sick, great job by the crew.t"
Cons: "They had us board from gate 4 and they added a security station and we wandered around trying to find the gate. Someone should have stayed out there to tell us why we couldn't even approach gate 4. It was total confusion being seated in gate 3."
Cons: "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."
Pros: "TV controls user-friendly. Many choices."
Cons: "Cramped seats, especially when people in front lean back."
Pros: "I like the service and the foods are so delicious."
Cons: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."
Cons: "The one issue I had was that the crew members did not come around with drinks aside from during meal times. This is a 15+ hour flight, and people got so thirsty that a line of people went to the kitchen themselves to get water."
Pros: "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
Cons: "A glass of wine or beer would have been lovely."
Cons: "As above. Total failure by Cathay pacific. We were abandoned."
Pros: "Amazing flight! Continue to serve pleasantly to all passengers"
Pros: "Good selection of entertainment"
Cons: "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"
Pros: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Cons: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
Pros: "Entertainment and food are better compared to other international flights."
Cons: "The flight was delayed and boarding was a bit chaotic."
Cons: "bring back Me Before You!"
Pros: "Easy check in, and a pleasant flight! Thank You!!!"
Pros: "Behaviour of flight crew, punctual arrival,food and departure.Great prices. Nice support from ground staff during lengthy queues at Kolkata immigration.Thanks!"
Cons: "Nothing much ! Restriction of cabin baggage to 7 kilograms for passengers on very long routes ( Kolkata ,HongKong to Boston and San Juan in my case) and being asked to weigh all cabin baggages and check in a cabin baggage of 9 Kilos."
Cons: "I had a 3 hour layover in Auckland before my connecting flight to Queenstown on the South Island. Quantas delays in Melbourne wiped that out forcing me to pay $500 NZD for a later flight on Air NZ. After contacting with Air NZ customer service and explaining the circumstances, they reduced it to $100 NZD. Pretty cool. Quantas basically said that since I had purchased a rock bottom priced ticket I should take a flying you know what at a rolling donut."
Cons: "This flight was purchased as business/first class and upon checking economy seat tickets were printed. We are NOT happy with the downgrade after American Airlines was more than happy to take our money for the higher class ticket. We would not have booked this flight as a red eye had we known we would have had economy seating. On top of which, the unseat entertainment for the row we were seated in was not working. I am usually quite happy with the American Airlines flights between Boston and LA, however this unexpected downgrade was not only surprising but extremely disappointing."
Pros: "All was good"
Pros: "I like the free check-bags"
Cons: "I like that if I can select the seats for free after booking ."
Pros: "seat comfort"
Cons: "breakfast, coffee"
Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Cons: "After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage."
Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"
Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"
Pros: "Everything was great"
Cons: "Slightly more legroom"
Pros: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Cons: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"
Pros: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Cons: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"
Pros: "Nothing paid a bomb and got nothing for it"
Cons: "Everything!! Never again will I be hoodwinked for the price of a standard seat"
Cons: "ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics."
Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."
Pros: "Super easy flight out of Auckland. Arrived in Nelson ahead of schedule."
Cons: "...the person coughing behind me..."
Cons: "Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers."
Pros: "The fresh fruit platter choice for breakfast"
Cons: "No fresh towels to wash hands & face before being served food"
Pros: "It was a good flight overall."
Cons: "Baggage arrived late."
Cons: "Nothing not to like"
Pros: "The plane was small, but it was my first time, so it was cool. The flight was quick and easy, and they covered my luggage even though it was too big for the plane overhead lockers."
Pros: "Friendly crew Comfy space Reasonable food Boarding was easy"
Cons: "Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food"
Pros: "The on boarding process"
Cons: "The plan was in very poor clean conditions. The seats were discussing to sit."
Cons: "No options for seat choose which totally rubbish don't like deal with Qantas in future"
Pros: "quick on time flight"
Cons: "cabin VERY hot and cramped"
Cons: "This is the worst travel i've ever had. Got stuck in sydney because the first flight was delayed. I booked emirates and payed more to be on an emirates flight and to avoid flying with qantas. As qantas operated the first delayed flight i missed all my connecting flights and i'm still teavelling right now. Still in sydney. Never going to book through here again!"
Cons: "Seats very cramped with 6 children sharing seats invarea"
Pros: "Very good service"
Cons: "Food was very average for business class"
Pros: "Good crew service"
Cons: "Food was tasteless just warm and food servied don't reflect the menu."
Cons: "Would have prefered to fly Emirates."
Cons: "Stop sending me these emails. I didn't even take this flight."
Cons: "Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline."
Pros: "Good service"
Cons: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."
Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Pros: "Crew was friendly and lots of entertainment choices on the flight"
Cons: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"
Pros: "The new clear aircraft"
Cons: "The fruit was not ripe and not edible."
Cons: "2 hours late leaving"
Pros: "Loved the leg room, kind attendants, great meals."
Cons: "The technology malfunctioned the entire flight. It was less than ideal."
Cons: "Flight delayed for 8 hours. Flight was to leave at 6.20am but left at 2.30pm. My whole day wasted. Very trying and begin in the airport at 4.00am for reporting and this happens.."
Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."
Pros: "Service is great and crew members are very friendly."
Cons: "Audio system (both of us) were down. We were had to move to other seats in order to enjoy inflight entertainment."
Pros: "We didn't experience any problems, all went well."
Cons: "I can't think of anything I didn't like,"
Cons: "Boarding was terrible. No announcement when it was late."
Pros: "Everything was wonderful, the crew were all very polite and boarding went very smoothly."
Cons: "No complaints."
Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"
Pros: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Cons: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Pros: "Good crew, spacious seats for economy. Good food."
Cons: "I wish they let us pick our seats, but they were assigned."
Pros: "Food was more than I expected!!"
Cons: "The length of the flight but that's not anyone's fault!!!"
Pros: "Thoughtful and friendliness of the Crews"
Cons: "None that i can think of"
Airlines flying from Auckland to Boston have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Auckland to Boston
Masks required on board, masks provided on flights from Auckland to Boston
Social distancing seating
Middle seats unavailable to book on flights from Auckland to Boston
Testing for antibodies, testing for symptoms for flights from Auckland to Boston
Waiving of change fees. Search flexible flights from Auckland to Boston