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Pros: No complaints, relatively spacious economy seats

Cons: Food was nothing to write home about

Pros: Very punctual and well managed

Cons: Not the best landing and could've moved people from allocated seats to make flight more spacious

Pros: comfortable roomy seating, crew were courteous and efficient. Great direct flight to Newcastle - well done Virgin

Cons: perhaps a second offer of tea /coffee after the meal.

Pros: Movies good Boarding and luggage retrieval good

Cons: Arrived an hour late Was another passengers fault tho but annoying

Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.

Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.

Pros: Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Cons: Flight was delayed an hour and boarding was slow due to only using one aircraft door.

Pros: Seat spacing decent by comparison to other carriers. Good drink selection. Offered regularly.

Cons: Snack was good but small for a 4 hour flight. Pleat of drinks offered.

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

Pros: Crew was nice. Seats were ok. Paid for extra leg room but was not helpful. Wanted to upgrade to business class but they were not ready to negotiate. They had empty seats but wanted fill price. Their loss..

Cons: Better food choice. Sets more comfortable. Offer better price for upgrades.

Pros: Great crew

Cons: N/A

Pros: Service and food.

Cons: The fish is terrible - no matter it is regular or low salt meal.

Cons: Better attitude of head attendant. Need to improve food. Not attentive.