Pros: The shuttle never even showed up to pick me up for my rental at Philadelphia Airport. After waiting for twenty minutes in the freezing cold, we tried to call (you cannot get ahold of the local office). The main office tried to connect me, but they apparently closed early for the night. So we had to go to Hertz and get s car for the night to get to the hotel. The next day I called to confirm my reservation so I could go pickup the car after work that day, and the central office said, yes that was fine. Then he double checked the system and realized that they had no cars available, including the car that I had already paid for, which should have been sitting there waiting for me! The only positive thing that happened was that the rep at the main office immediately gave me a full refund with no argument. Unreal.
Pros: The staff was helpful and the drop off very easy.
Cons: The extra charges should be included when one is looking at the price.
Cons: SUV wasn’t available
Only cars and they wanted a $500 deposit which had to be on the same card I booked with.
Literally wasted an HR of my life due to lack of simple clarity of what requires.
They hit you with the well it’s in the terms and conditions....right cause I was actually gonna read that!
Cons: Horrible experience.
Pros: The Staff Was Incredibly nice and helpful,Sixt is the best car rental i've used hands down
Pros: Pickup and return shuttle at the airport was great
The Car I rented was very nice and comfortable. Clean.
Cons: Person at the desk picking up my was mediocre. Did not explain much. There was a issue with his informing me Stix required a $200 deposit for a $142 rental. He explained that the clause is in the fine print that "a deposit may be necessary." It should show up with deposit amount ($200 ) along side the total rental price when reserving the car on line. People don't like surprises like this. In the 50 years of renting cars, this is the first time I ever had to put in a deposit. When returning the car, I inquired again about the deposit. Guy said it should show up on my bank statement in 5 days. What does that mean?
Pros: No helpful
Cons: Shuttle not every 45 minutes
Pros: Pick up and drop off were super easy and quick. The vehicle was clean and well maintained
Cons: Nothing, everything was great!
Cons: Our pre-booked Chrysler 300 was not there when we showed up so they upgraded us to a Subaru Outback. Well, this was definitely not an upgrade. Plus it had a lot of body damage. Seriously, cannot recommend Sixt
Pros: Yes it was very easy
Cons: Nothing everything was great
Cons: I scheduled a pickup at 8 pm. Arrived to find the location closed. It took an hour and a half and five phone calls to speak to a human, only to be told that I would have to pick up the car the next morning. Screwed up my travel plans. The customer service operator said that it is a known problem with their reservation system; inexcusable!
Also, the car smelled of cigarette smoke, and had two chips in the windshield that they didn't note when I picked it up.
Cons: They would not cancel our rental. We were not able to travel because of covid and we lost out on over $500.00
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Sixt in Philadelphia.
Sixt has 2 car hire locations in Philadelphia. Take a look at our Sixt hire location map to find the best car hires near you.